Page 1
!
Owner’s Manual
R
O-T L
Tested and
Listed by
Portland
Oregon USA
OMNI-Test Laboratories, Inc.
C
US
Care and Operation
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.
NOTICE: DO NOT discard this manual!
Model:
HUDBAY-FS
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could
result in serious
injury, death, or property damage.
- Do not store or use gasoline or other ammable vapors
and liquids in the vicinity of this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re
department.
- Installation and service must be performed by a qualied
installer, service agency or the gas supplier.
This appliance may be installed as an OEM installation
in manufactured home (USA only) or mobile home and
must be installed in accordance with the manufacturer’s
instructions and the manufactured home construction
and safety standard, Title 24 CFR, Part 3280 or Standard
for Installation in Mobile Homes, CAN/CSA Z240MH, in
Canada.
This appliance is only for use with the type(s) of gas
indicated on the rating plate.
DANGER
HOT GLASS WILL CAUSE
BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
A barrier designed to reduce the risk of burns
from the hot viewing glass is provided with
this appliance and shall be installed for the
protection of the children and other at-risk
individuals.
In the Commonwealth of Massachusetts:
• Installation must be performed by a licensed plumber
or gas tter.
See Table of Contents for additional Commonwealth of
Massachusetts requirements.
1 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
Page 2
1
Welcome
Read this manual before operating this appliance.
Please retain this Owner’s Manual for future reference.
Read the Installation Manual before making any installation or nishing changes.
A. Congratulations
Hearth & Home Technologies welcomes you to our tradition
of excellence! In choosing a Quadra-Fire appliance, you
have our assurance of commitment to quality, durability, and
performance.
This commitment begins with our research of the market,
including ‘Voice of the Customer’ contacts, ensuring we
make products that will satisfy your needs. Our Research
and Development facility then employs the world’s most
advanced technology to achieve the optimum operation
of our stoves, inserts and replaces. And yet we are oldfashioned when it comes to craftsmanship.
DEALER: Fill in
your name, address,
phone and email
information here and
appliance information
below.
Dealer Name: ________________________________________________________
Address: ____________________________________________________________
____________________________________________________________
Phone: _____________________________________________________________
Email: _____________________________________________________________
Each appliance is meticulously fabricated and gold and
nickel surfaces are hand-nished for lasting beauty and
enjoyment. Our pledge to quality is completed as each
model undergoes a quality control inspection. From design,
to fabrication, to shipping: Our guarantee of quality is more
than a word, it’s Quadra-Fire tradition, and we proudly back
this tradition with a Limited Lifetime Warranty.
We wish you and your family many years of enjoyment in
the warmth and comfort of your hearth appliance. Thank
you for choosing Quadra-Fire.
Appliance Information:
Brand: ________________________________________________ Model Name: ___________________________
Serial Number: __________________________________________ Date Installed: __________________________
Listing Label Information/Location
Model Name
Model/(Modèle): Hudson Bay FS
Test Lab &
Report No.
2 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
Report No. / Rapport Numéro
0061GS029S
APPROVED FOR CANADA AND USA TO:
ANSI Z21.88-2014/CSA2.33-2014 Vented
Gas Fireplace Heaters, CAN/CGA 2.17M91 (R2009) “Gas Fired Appliances for use
at High Altitudes.”
This appliance is manufactured for operation with Natural Gas.
For conversion to propane use Manufacturer’s conversion kit and instructions
supplied with the appliance. This appliance may be installed in a bedroom or bed
sitting room; in Canada remote thermostat installation is required.
This vented gas replace heater is not for use with air lters.
This appliance must be installed in accordance with the current Standard CAN/
CSA Z240 MH, Mobile Housing, or with Manufactured Home Construction
and Safety Standard, Title 24 CFR, Part 3280, or when such standard is not
applicable, ANSI/NCSBCS A225.1/NFPA 501A, Manufactured Home Installation
Standard.
WARNING: do not operate the appliance until all sections have been assembled
and installed in accordance with the manufacturer’s instructions.
WARNING: improper installation, adjustment, alteration, service or maintenance
can cause injury or property damage. Refer to the owner’s information manual
provided with this appliance. For assistance or additional information consult a
qualied installer, service agency or the gas supplier.
Warning: operation of this appliance when not connected to a properly installed
and maintained venting system can result in carbon monoxide (co) poisoning
and possible death.
WARNING: operation of this appliance when not connected to a properly
installed and maintained venting system or tampering with the blocked vent
shutoff system can result in carbon monoxide (co) poisoning and possible death.
Caution: hot while in operation. Do not touch. Severe burns may result. Keep
children, clothing, furniture, gasoline and other liquids having ammable vapors
away.
For use only with barrier Part No. 7055-020
Caution: do not operate this appliance with glass removed, cracked or broken.
Replacement of the panel(s) should be done by a licensed or qualied person.
DO NOT REMOVE THIS LABEL / NE PAS ENLEVER L’ÉTIQUETTE Made in
U.S.A. / Fait Aux États-Unis
7003-951_R5
2015 2016 2017 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
VENTED GAS FIREPLACE HEATER
FOURNAISE AU GAZ AVEC VENTILATION
NE PAS UTILISER AVEC LE COMBUSTIBLE SOLIDE
Date of Manufacture / Date de fabrication
Manufactured by/Fabriqué par: Hearth and Home Technologies
The model information regarding your specic stove can be found on the rating
plate usually located in the control area of the stove.
Serial Number
Serial No.
HF
NOT FOR USE WITH SOLID FUEL
CGA 2.17-M91 (R2009) “Gas Fired Appliances for use at High Altitudes”.
Cet appareil est manufacturé pour l’opération avec le Gaz Naturel.
Pour une conversion au gaz propane les pièces du Manufacturier Cet appareil
peut être utilisé dans une chambre à coucher ou salle de séjour; au Canada,
l’installation d’un thermostat à distance est exigée.
Cet appareil de chauffage au gaz n’est pas pour l’usage avec des ltres d’air.
Installer l’appareil selon la norme CAN/CSA-Z240, Serie MM, Maisons mobiles,
ou la norme 24 CFR Part 3280, Manufactured Home Construction and Safety
Standard. Si ces normes ne sont pas pertineutes, utilisez la norme ANSI/
NCSBCS A225.1/NFPA 501A, Manufactured Home Installations Standard.
AVERTISSEMENT: ne pas utiliser l’appareil tant que toutes les sections n’ont
pas ete assemblees et installees selon les instructions du fabricant.
AVERTISSEMENT: une installation, un ajustement, une altération, un service
ou un entretien incorrects peuvent causer des dommages matériels. Référezvous au manuel d’information fourni avec cet appareil. Pour assistance ou des
informations supplémentaires consultez un installateur qualié, une agence de
service ou un fournisseur de gaz.
Avertissement: l’opération de cet appareil lorsqu’il n’est pas connecté à un
système de ventilation correctement installé et maintenu peut résulter à un
empoisonnement d’oxyde de carbone ou même de mort possible.
Advertissement l’operation de cet appareil lorsqu’il n’est pas conneclé à un
système de ventilation proprement nstallé ou si le systeme de lementure de
ventilation a été altéré, cela peut résulter à un empoisonnement d’oyxde de
carbone ou même de perte de vie.
A utiliser uniquement avec barrière Référence 7055-020
AVERTISSEMENT: chaud lorqu’il est en opération. Ne touchez pas. Des
brûlures sévères peuvent en résulter. Gardez les enfants, les vêtements, les
meubles, la gazoline et les autres liquides de vapeur inammable êloignés.
Attention: cet appareil ne doit pas être opéré si la vitre est brisée, craquée ou
enlevée. Le remplacement du panneau doit être fait par une personne licensée
et qualiée.
BARCODE LABEL
APPROUVÉ POUR LE CANADA ET
LES ÉTATS-UNIS:
ANSIZ21.88-2014/CSA2.33-2014
Fournaises au Gaz avec Ventilation, CAN/
MADE IN USA
APPROUVÉ POUR LE CANADA ET LES ÉTATS-UNIS:
®
ANSI Z21.88-2014 / CSA 2.33-2014 Fournaises au Gaz avec
352 Mountain House Road
Halifax, PA 17032
www.quadrare.com
appareil peut être utilisé dans une chambre à coucher ou salle de séjour; au Canada, l’installation d’un thermostat
à distance est exigée.
Puissance Évaluée à “HI” (BTU/Hr) ................................................42,000 ............................ 40,500
Puissance Évaluée à "LO" (BTU/Hr) ..............................................28,000 ............................31,000
Orice du Brûleur Principal ..............................................................125" ................................ 076"
Pression Minimum de la Valve (pouces W.C.) ..............................4.5" .................................11"
Pression Maximum de la Valve (pouces W.C.) ............................. 7.0" .................................14"
Pression du Collecteur d’ Échappement a “HI” (pouces W.C.)....3.5" .................................10"
Cet appareil est équipé pour les altitudes de 0-2000’ (0-610m) aux États-Unis; et au Canada pour les altitudes de
0-4500’ (0-1370m). Pour les altitudes au dessus de 2000’ aux États-Unis, la conguration du ventilateur, son orice
ou les deux peuvent possiblement avoir à être changé. Voyez le manuel du propriétaire pour les informations sur
ces changements.
Veuillez lire les instructions d'installation et d'opération qui accompagnent cet apareil.
Cet appareil doit être installé selon les codes locaux, s'il-y-a-lieu (et approuvé par dans la République de
Massachusetts); sinon suivez les codes THE NATIONAL FUEL GAZ ANSI Z223.1; ou les codes Canadian
Installation Codes CAN/CGA-B149.
REMARQUE: Le conduit gaz doit être installé conformément aux codes de construction locaux. L'installation
doit être effectuée par un technicien qualifeé et/ou muni d'une licence de manière à respecter les règlements
municipaux. (Dans la République de Massachusetts, l'installation doit être effectuée par un plombier ou un
installateur d'appareils à gaz agrée.)
Gardez le brûleur et le compartiment de contrôle propres. Vériez les instructions d’installation et d’opération qui
accompagnent cet appareil.
ESPACE MINIMUM AUX COMBUSTIBLES
Espaces minimum exigés de la construction combustible aux surfaces de l’appareil.
A. Dessus de fourneau au mur latéral ..............................228.6 mm
B. Du coté du poêle au coté du mur .................................244.5 mm
C. En arrière du fourneau au mur latéral ..........................25.4 mm
D. Du coin arrière du poêle au mur de coté .....................101.6 mm
E. Hauteur minimum d'alcove du plancher au plafond ...1372 mm
F. Profondeur maximum de l'alcove .................................. 914.4 mm
G. Largeur minimum de l'alcove........................................1181 mm
H. Dessus de fourneau au plafond ...................................533.4 mm
CHEMINÉE: Un coussinet non-combustible de cheminée n’est pas exigé. Cependant, le plancher en dessous du
poêle doit être droit, à niveau et assez fort pour supporter le poêle sans le hasardde basculer.
Cet appareil doit être utilisé seulement avec le gaz indiqué sur l’étiquette enregistré et peut être installé dans
une maison mobile en place permanente dans les endroits permis par les codes locaux. Voyez le manuel du
propriétaire pour des détails supplémentaires. Cet appareil ne doit pas être converti avec des autres gaz sans
l’utilisation d’un ensemble de conversion certié.
VENTILATEUR CIRCULATOIRE
Évaluation du Ventilateur Électrique: 115 V., 1.5 Amps, 60 Hz, 150 Watts
Fourniture Électrique: 120 Volts, 1.2 Amps, 60 Hz
Efcacité Thermique Jusqu’à: 84.02% NG (avec ventilateur allumé) 85.71% LP (avec ventilateur allumé)
P.4.1-02 Le canada tuyau minimum: 64.03% NG / 65.43% LP
Ventilation, CAN/CGA 2.17-M91 (R2009) “Gas Fired Appliances for use
at High Altitudes”.
Cet appareil est manufacturé pour l’opération avec le Gaz Naturel.
Pour une conversion au gaz propane les pièces du Manufacturier Cet
Usage Au
Usage Au
Gaz Naturel
Gaz Propane
"0-2000”
“0-2000”
APPROVED FOR CANADA AND USA TO:
ANSI Z21.88-2014 / CSA 2.33-2014 Vented Gas Fireplace Heaters, CAN/CGA 2.17-M91 (R2009)
“Gas Fired Appliances for use at High Altitudes.”
This appliance is manufactured for operation with Natural Gas.
For conversion to propane use Manufacturer’s conversion kit and instructions supplied with the
appliance. This appliance may be installed in a bedroom or bed sitting room; in Canada remote
thermostat installation is required.
Input Rate on “HI” (BTU/Hr) ..................................42,000 ............................40,500
Input Rate on “LO” (BTU/Hr).................................28,000 ............................31,000
Main Burner Orice (DMS) ...................................125".................................076"
Minimum Inlet Pressure (Inches W.C.) ................4.5" ..................................11"
Maximum Inlet Pressure (Inches W.C.) ...............7.0" ..................................14"
Manifold Pressure on “HI” (Inches W.C.).............3.5" ..................................10"
This appliance equipped for altitudes 0-2000’ (0-610m) in USA; and in Canada for altitudes of
0-4500’ (0-1370m). In USA for Altitudes above 2000’, the vent conguration, orice, or combination
of both may need to be changed. See Owner’s Manual for information on making these changes.
This appliance must be properly connected to a venting system in accordance with the
manufacturer's installation instructions.
This appliance must be installed in accordance with local codes, if any (and Commonwealth of
Massachusetts approved); if none, follow the National Fuel Gas Code, ANSI Z223.1 or Canadian
Installation Codes, CAN/CGA-B149.
NOTE: Have the gas supply line installed in accordance with local building codes by a qualied
installer approved and/or licensed as required by the locality. (In the Commonwealth of
Massachusetts, installation must be performed by a licensed plumber or gas tter.)
Keep burner and control compartment clean. See installation and operating instructions
accompanying this appliance.
MINIMUM CLEARANCES TO COMBUSTIBLES
Minimum clearances required from combustible construction for all appliance surfaces.
A. Top of stove to side wall ....................................9 in.
B. Side of stove to side wall ..................................9 5/8 in.
C. Back of stove to side wall .................................1 in.
D. L/H & R/H corner to side wall ...........................4 in.
E. Min. alcove oor to ceiling height .....................54 in.
F. Maximum alcove depth .....................................36 in.
G. Minimum alcove width ......................................46-1/2 in.
H. Top of stove to ceiling ........................................21 in.
HEARTH: A non-combustible hearth pad is not required. However, the oor beneath the stove
must be stable, level, and strong enough to support the stove without a tipping hazard.
This appliance is only for use with the type of gas indicated on the rating plate and may be installed
in an aftermarket, permanently located, manufactured (mobile) home where not prohibited by local
codes. See owner's manual for details. This appliance is not convertible for use with other gases,
unless a certied kit is used.
FAN TYPE VENTED CIRCULATOR
Blower Electrical Rating: 115 V., 1.5 Amps, 60 Hz, 150 Watts
Electrical Supply: 120 Volts, 1.2 Amps, 60 Hz
Thermal Efciency up to: 84.02% NG (blower on) 85.71% LP (blower on)
P.4.1-02 Canada Minimum pipe: 64.03% NG / 65.43% LP
For use with
Natural Gas
"0-2000”
For use with
Propane
“0-2000”
7003-950
Page 3
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
1 Welcome
A. Congratulations .................................2
B. Limited Lifetime Warranty ..........................4
2 Product Specic Information
A. Appliance Certication ............................6
B. Glass Specications (Ceramic) .....................6
C. BTU Specications ...............................6
3 Important Safety and Operating Information
A. Appliance Safety ................................ 7
B. Fuel Specications ...............................8
C. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . 8
D. Controls .......................................8
E. Lighting Instructions .............................. 9
F. Appliance Break-In ..............................10
G. Heat Management .............................. 10
4 Maintenance and Service
A. Maintenance: Frequency and Tasks ................ 11
B. Maintenance Tasks - Homeowner .................. 11
C. Maintenance Tasks - Qualied Service Technician ..... 13
5 Frequently Asked Questions and Troubleshooting
A. Frequently Asked Questions ......................14
B. Troubleshooting ................................15
6 Reference Materials
A. Accessories ................................... 17
B. Service Parts .................................. 18
C. Contact Information .............................22
= Contains updated information.
3 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
Page 4
B. Limited Lifetime Warranty
Page 1 of 2
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for
Wood
listed
Igniters, electronic components,
and glass
X X X X X Factory-installed blowers
X Firepots and burnpots
5 years 1 year X X Castings and baffles
HHT chimney and termination
10
years
Limited
Lifetime
beyond warranty period
3 years
Hearth & Home Technologies
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT
gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
Warranty Period HHT Manufactured Appliances and Venting
Parts Labor Gas Wood Pellet
EPA
Coal Electric Venting
Components Covered
All parts and material except as
1 Year
XXXXXXX
covered by Conditions,
Exclusions, and Limitations
XXX
2 years
X Molded refractory panels
X
Ignition Modules
7 years 3 years X X X
Manifold tubes,
1 year X Burners, logs and refractory
3 years X X X X X Firebox and heat exchanger
90 Days
4021-645G 2/15
4 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
XXXXXXX
See conditions, exclusions, and limitations on next page.
All replacement parts
Page 5
B. Limited Lifetime Warranty (continued)
4021-645G 2/15 Page 2 of 2
WARRANTY CONDITIONS:
• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of
HHT authorized dealers is available on the HHT branded websites.
• This warranty is only valid while the HHT appliance remains at the site of original installation.
• This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance
resides.
• Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact
the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service
from a dealer other than the dealer from whom you originally purchased the product.
• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges
for parts are not covered by this warranty.
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface finishes may occur. This is not a flaw and is not covered under warranty.
• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts
include: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, batteries and the discoloration of glass.
• Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and com-
plaints related to this noise are not covered by this warranty.
• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to
install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/
incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting
caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or
forced air furnaces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7)
installation or use of components not supplied with the appliance or any other components not expressly authorized
and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing;
and/or (9) interruptions or fluctuations of electrical power supply to the appliance.
• Non-HHT venting components, hearth components or other accessories used in conjunction with the appliance.
• Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.
• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Informa-
tion is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consideration must be given to appliance location and configuration, environmental conditions, insulation and air tightness of
the structure.
This warranty is void if:
• The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging
chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel finishes.
• The appliance is subjected to prolonged periods of dampness or condensation.
• There is any damage to the appliance or other components due to water or weather damage which is the result of, but
not limited to, improper chimney or venting installation.
LIMITATIONS OF LIABILITY:
• The owner’s exclusive remedy and HHT’s sole obligation under this warranty, under any other warranty, express or
implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified above. In no
event will HHT be liable for any incidental or consequential damages caused by defects in the appliance. Some states
do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you.
This warranty gives you specific rights; you may also have other rights, which vary from state to state. EXCEPT TO
THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
EXPRESSED WARRANTY SPECIFIED ABOVE.
5 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
Page 6
2
!
Product Specic Information
A. Appliance Certication C. BTU Specications
MODEL: Quadra-Fire Hudson Bay
LABORATORY: OMNI Test Laboratories, Inc.
REPORT # 0061GS029S
TYPE: Direct Vent Gas Heater
STANDARD:
The product is listed to ANSI standards for “Vented Gas
Appliance Heaters” and applicable sections of “Gas
Burning Heating Appliances for Manufactured Homes and
Recreational Vehicles” and "Gas Fired Appliances for use
at High Altitudes".
Manufactured Home or Mobile Home installation may
occur only after the home is site located and must conform
with the Manufactured Home Construction and Safety
Standard, Title 24 CFR, Part 3280, or, when such a
standard is not applicable, the Standard for Manufactured
Home Installations, ANSI/NCSBCS A225.1, or Standard for
Gas Equipped Recreational Vehicles and Mobile Housing,
CSA Z240.4.
When installed, the appliance must be electrically grounded
in accordance with local codes or, in the absence of local
codes, with the National Electrical Code, ANSI/NFPA 70, or
the Canadian Electrical Code, CSA C22.1.
ANSI Z21.88-2014, CSA 2.33-2014,
CAN/CSA 2.17-M91 (R2009)
Maximum
Model
(US or Canada)
Hudson Bay
(NG)
Hudson Bay
(LP)
* Thermal efciency maximum pipe with blower on.
** Canada minimum pipe.
Input
BTU
42,000 28,000 .125 84.02 64.03
40,500 31,000 .076 85.71 65.43
Minimum
Input
BTU
Orice
Size
(DMS)
*Steady State
Efciency % **P.4 %
B. Glass Specications
This appliance is equipped with 5mm ceramic glass.
Replace glass only with 5mm ceramic glass. Please contact
your dealer for replacement glass.
Installation and service of this appliance should be performed by
qualied personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certied professionals.
NOTE: This installation must conform with local
codes. In the absence of local codes you must
comply with the National Fuel Gas Code, ANSI
Z223.1-latest edition in the U.S.A. and the
CAN/CGA B149 Installation Codes in Canada.
WARNING
Do NOT use this appliance if any part has been under
water. Immediately call a qualied service technician
to inspect the unit and to replace any part of the control
system and any gas control which has been under
water.
6 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
Page 7
3
!
Important Safety and Operating Information
A. Appliance Safety
WARNING! DO NOT operate stove before reading and
understanding operating instructions. Failure to operate
stove according to operating instructions could cause re
or injury.
WARNING
HOT GLASS WILL CAUSE
BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
• Keep children away.
• CAREFULLY SUPERVISE children in same room as
stove.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other
ammable materials.
• Clothing, furniture, draperies, and other ammable
materials must not be placed on or near the appliance.
To prevent unintended operation when not using your stove
for an extended period of time (summer months, vacations,
trips, etc):
• Remove batteries from remote controls.
• Turn off wall controls.
• Unplug 6 volt adapter plug and remove batteries.
Clear Space
WARNING! DO NOT place combustible objects in front of
the stove or block louvers. High temperatures may start a
re.
Avoid placing candles and other heat-sensitive objects on
top of appliance or in clear space. Heat may damage these
objects. See appliance installation manual for additional
clearance information.
Over Firing
The appliance is considered to be over ring if the ames
are contacting the top of the rebox. Call a qualied service
technician to service the appliance.
Young children should be carefully supervised when they are
in the same room as the appliance. Toddlers, young children
and others may be susceptible to accidental contact burns.
• A physical barrier is recommended if there are at risk
individuals in the house.
• To restrict access to a stove or stove, install an adjustable
safety gate to keep toddlers, young children and other at
risk individuals out of the room and away from hot surfaces.
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
• Never leave children alone near a hot stove, whether
operating or cooling down.
• Teach children to NEVER touch the stove.
• Consider not using the stove when children will be present.
Contact your dealer for more information, or visit: www.
hpba.org/safety-information.
7 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
Page 8
!
!
!
!
B. Fuel Specications
WARNING! Risk of Fire or Explosion! Appliance must be
set up for compatible gas type!
• This appliance is designed to operate on either natural gas
or propane. Make sure the appliance is compatible with
gas type selected for installation site.
• Conversions must be made by a qualied service technician
using Hearth & Home Technologies specied and approved
parts.
WARNING
Glass door must be in place when appliance is
operating.
Risk of:
• Combustion Fumes
• Fire
Do NOT operate appliance with glass door
removed.
• Open viewing glass for servicing only.
• Glass door MUST be in place and sealed before
operating appliance.
• Only use glass door certified for use with
appliance.
• Glass replacement should be done by qualied
technician.
DANGER
HOT GLASS WILL CAUSE
BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
C. Before Lighting Appliance
Read this entire manual prior to using the appliance. Failure
to follow the instructions may result in property damage,
bodily injury, or even death.
• Remove all shipping materials from inside and/or
underneath the rebox.
• Review proper placement of logs, mineral wool.
• Check the wiring.
• Check the bafe adjustment.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper position.
• Ensure that the ow of combustion and ventilation air is
not obstructed (front grilles and vent caps).
D. Controls
Fan Speed: This knob controls the speed of the blower that
pushes the heated air into the room.
Main Burner: This control is used to turn the appliance on
and off.
Pilot Ignitor: The pilot ignitor is used only to start the pilot.
When the valve control knob is turned to the pilot position
and fully depressed press the piezo ignitor repeatedly
creating a blue spark directly next to the pilot, igniting the
pilot flame.
Valve Control: This knob is used to control gas to the
appliance and for starting the pilot. There are three positions,
ON, OFF, & PILOT. The indicator on the valve indicates the
position of the knob.
Comfort Control: This knob controls the flame height from
low (“LO”) to high (“HI”).
NOTE: If using a remote control wall switch, or thermostat,
the On/Off Switch must be left “OFF”. Turning the On/Off
Switch to “ON” will keep the appliance on continually.
WARNING
A barrier designed to reduce the risk of burns
from the hot viewing glass is provided with
this appliance and shall be installed for the
protection of the children and other at-risk
individuals.
WARNING
Do NOT use this appliance if any part has been under water.
Immediately call a qualied service technician to inspect the
appliance and to replace any part of the control system and any
gas control which has been under water.
8 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
A barrier designed to reduce the risk of burns from
the hot viewing glass is provided with this appliance
and shall be installed for the protection of children
and other at-risk individuals.
If the barrier becomes damaged, the barrier shall
be replaced with the manufacturer’s barrier for this
appliance.
Clothing or other ammable material should not be
placed on or near the appliance.
Any safety screen, guard, or barrier removed for
servicing an appliance must be replaced prior to
operating the appliance.
Page 9
E. Lighting Appliance
C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand,
D. Do not use this appliance if any part has been under water. Immediately call a qualied service technician to inspect the
Wait ve (5) minutes to clear out any gas. Smell for gas, including near the oor. If you smell gas, STOP! Follow "B" of
to the pilot position. NOTE: Knob cannot be turned unless knob
PIEZO IGNITER: Press down on the gas control knob in pilot position and simultaneously press the piezo igniter. (This
may take many repetitions for lighting.) ELECTRONIC IGNITER: If the unit is equipped with an electronic igniter it
Push burner rocker switch on the control panel to "ON". If thermostat is to be used, leave switch in "OFF" position and
For your safety read before lighting
WARNING: If you do not follow these instructions exactly, a re or explosion may result
causing property damage, personal injury or loss of life
A. This appliance has a pilot that must be lit manually. When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING, smell around the appliance area for gas. Be sure to smell next to the oor because some gas is
heavier than air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS:
* Do not try to light any appliance.
* Do not touch any electric switch, do not use any phone in your building.
* Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
* If you cannot reach your gas supplier, call the re department.
don't try to repair it, call a qualied service technician. Force or attempted repair may result in a re or explosion.
appliance and to replace any part of the control system and any gas control which has been under water.
Lighting Instructions
1. STOP! Read the safety information above on this label.
2. Set the thermostat to the lowest setting (if applicable) and turn off the switch at
the control panel.
3. Disconnect the power from the appliance.
4. Open the door of the appliance. May need to remove face/front rst.
5. Push in gas control knob slightly and turn clockwise to the "OFF" position.
Do not force.
6.
the safety information above. If you don't smell gas go to the next step.
7. Push gas control knob in and turn counterclockwise
is pushed in slightly. Do not force.
8.
should begin sparking right away.
9. The pilot should be visible through the door opening.
10. After the pilot is lit, continue holding control knob down for approximately 30
seconds. Release the knob and it will pop back up. Pilot should remain lit. If
it goes out, repeat steps 7 through 9.
* If the knob does not pop up when released, stop and immediately call your
service technician or gas supplier.
* If the pilot will not stay lit after several tries, turn the gas control knob
clockwise to "OFF" and call your service technician or gas supplier.
11. Reinstall door and face. Wait ve minutes to allow pilot ame to stabilize and
establish proper draft.
12. Push down and turn gas control knob counterclockwise to "ON".
13.
set the thermostat to desired setting.
14. Reconnect electrical power to appliance.
Pilot Hood
Millivolt
Generator
Thermocouple
Lighting Instructions
1. Set the thermostat to lowest setting.
2. Turn off all electric power to the appliance if service is to be performed.
3. Push in gas control knob slightly and turn clockwise to “OFF” position.
9 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
Page 10
F. Appliance Break-In
!
!
!
!
Initial Break-in Procedure
When you light your appliance, you may notice that it
produces heat which does have an associated odor or
smell. If you feel this odor is excessive it may require the
initial three to four hour continuous burn on high followed by
a second burn up to 12 hours to fully drive off any odor from
paint and lubricants used in the manufacturing process.
Condensation on the glass is normal.
NOTE: The appliance should be run three to four hours
on the initial start-up. Turn it off and let it cool completely.
Remove and clean the glass. Replace the glass and run the
appliance for an additional 12 hours. This will help to cure
the products used in the paint and logs.
During this break-in period it is recommended that some
windows in the house be opened for air circulation. This will
help avoid setting off smoke detectors, and help eliminate
any odors associated with the appliance’s initial burning.
WARNING
Fire Risk.
High Temperatures.
Keep combustible household items away from
appliance.
Do NOT obstruct combustion and ventilation air.
• Do NOT place combustible items on top of or in front
of appliance.
• Keep furniture, draperies away from appliance.
WARNING
Fire Hazard.
Keep combustible materials, gasoline and other
ammable vapors and liquids clear of appliance.
• Do NOT store ammable materials in the appliance’s
vicinity.
• Do NOT use gasoline, lantern fuel, kerosene, charcoal
lighter uid or similar liquids in this appliance.
• Combustible materials may ignite.
G. Heat Management
Heat Output
This model has a variable burn rate which is controlled by
the HI/LO switch on the control module. Therefore the ame
height is adjustable. It is located in the control cavity of the
appliance.
If a remote control is installed, the ame height may also be
controlled by the remote, if ame height is a function of that
particular model of remote control.
The fan speed is controlled by adjusting the speed control
knob. Turn the knob clockwise to increase the fan speed
and counterclockwise to decrease the fan speed.
CAUTION
• Prevent accidental appliance operation when not attended.
• Unplug or remove batteries from remote control if absent or
if appliance will not be used for an extended period of time.
• Property damage possible from elevated temperatures.
CAUTION
Smoke and odors released during initial operation.
• Open windows for air circulation.
• Leave room during initial operation.
• Smoke may set off smoke detectors.
Smoke and odors may be irritating to sensitive individuals.
10 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
Page 11
4
!
Maintenance and Service
Any safety screen or guard removed for servicing must be
replaced prior to operating the stove.
When properly maintained, your stove will give you many
years of trouble-free service. Contact your dealer to answer
questions regarding proper operation, troubleshooting
and service for your appliance. Visit www.quadra-re.com
to locate a dealer. We recommend annual service by a
qualied service technician.
A. Maintenance - Frequency and Tasks
Task Frequency To be completed by
Glass Cleaning Seasonally
HomeownerRemote Control Seasonally
Venting Seasonally
Gasket Seal
and Glass
Inspection
Log Inspection Annually
Firebox
Inspection
Control
Compartment &
rebox Top
Burner Ignition
& Operation
Annually
Annually
Annually
Annually
Qualied Service
Technician
B. Maintenance Tasks - Homeowner
Installation and repair should be done by a qualied service
technician only. The stove should be inspected before use and
at least annually by a professional service person.
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any
of the listed tasks, please call your dealer for a service
appointment.
More frequent cleaning may be required due to lint from
carpeting or other factors. Control compartment, burner and
circulating air passageway of the stove must be kept clean.
CAUTION! Risk of Burns! The stove should be turned off
and cooled before servicing.
Glass Cleaning
Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, glass cleaner, drop cloth
and a stable work surface.
CAUTION! Handle glass assembly with care.
CAUTION
Handle glass assembly with care.
NOTE: Clean glass after initial 3-4 hours
operation. Longer operation without cleaning
glass may cause a permanent white lm on
glass.
When cleaning glass door:
• Avoid striking, scratching or slamming glass.
• Do NOT use abrasive cleaners.
• Use a hard water deposit glass cleaner on white lm.
• Do NOT clean glass when hot.
• Turn off appliance after 3-4 hours of operation and ALLOW
TO COOL.
• Remove and clean glass assembly.
• Replace glass assembly and operate appliance for additional
12 hours.
Refer to maintenance instructions.
GLASS IS BREAKABLE.
• Avoid striking, scratching or slamming glass.
• Avoid abrasive cleaners.
• DO NOT clean glass while it is hot.
• Prepare a work area large enough to accommodate xed
glass assembly and door frame by placing a drop cloth on
a at, stable surface.
Note: Fixed glass assembly and gasketing may have
residue that can stain carpeting or oor surfaces.
• Remove safety barrier
• Remove front door by pulling foward and down on latches
located at the underside of door. Slide bottom of door away
from appliance and pick up.
CAUTION! Risk of Injury! Door is very heavy. Handle with
care.
• Clean glass with a non-abrasive commercially available
cleaner.
- Light deposits: Use a soft cloth with soap and water.
- Heavy deposits: Use commercial stove glass cleaner
(consult with your dealer).
• Reinstall the glass frame by reattaching the Phillips head
fasteners. Tighten until snug. Do not overtighten.
• Reinstall front Door.
• Reinstall safety barrier
11 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
Page 12
!
!
!
Remote Control
Frequency: Seasonally
By: Homeowner
Tools needed: Replacement batteries and remote control
instructions.
• Locate remote control transmitter and receiver.
• Verify operation of remote. Refer to remote control
operation instructions for proper calibration and setup
procedure.
• Place batteries as needed in remote transmitters and
battery-powered receivers.
• Place remote control out of reach of children.
If not using your stove for an extended period of time
(summer months, vacations/trips, etc), to prevent
unintended operation:
• Remove batteries from remote controls.
Venting
Frequency: Seasonally
By: Homeowner
Tools needed: Protective gloves and safety glasses.
• Inspect venting and termination cap for blockage or
obstruction such plants, bird nests, leaves, snow, debris,
etc.
• Verify termination cap clearance to subsequent construction
(building additions, decks, fences, or sheds).
• Inspect for corrosion or separation.
• Verify weather stripping, sealing and ashing remains
intact.
• Inspect draft shield to verify it is not damaged or missing.
WARNING
Installation and repair should be done by a qualied
service person. The appliance should be inspected before
use and at least annually by a professional service person.
More frequent cleaning may be required due to excessive
lint from carpeting, bedding material, etc. It is imperative
that control compartments, burners, and circulating air
passageways of the appliance be kept clean.
CAUTION
Young children should be carefully supervised when
they are in the same room as the appliance.
Toddlers, young children, and others may be
susceptible to accidental contact burns. A physical
barrier is recommended if there are at-risk individuals
in the house. To restrict access to a replace or stove,
install an adjustable safety gate to keep toddlers,
young children, and other at-risk individuals out of
the room and away from hot surfaces.”
WARNING
Inspect external vent cap regularly.
• Ensure no debris blocks cap.
• Combustible materials blocking cap
may ignite.
• Restricted air ow affects burner
operation.
12 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
Page 13
WARNING
!
Annual inspection by qualified technician
recommended.
Check:
• Condition of glass, glass assembly and glass seal.
• Obstructions of combustion and ventilation air.
• Obstructions of termination cap.
• Burner ignition and operation.
• Burner air shutter adjustment
• Gas connections and ttings.
Clean:
• Glass
• Air passageways, grilles, control compartment
• Burner, burner ports. USE CAUTION WHEN CLEANING/
HANDLING CERAMIC BURNER.
Risk of:
• Fire
• Delayed ignition or explosion
• Exposure to combustion fumes
• Odors
Firebox
Frequency: Annually
By: Qualied Service Technician
Tools needed: Protective gloves, sandpaper, steel wool,
cloths, mineral spirits, primer and touch-up paint.
• Inspect for paint condition, warped surfaces, corrosion or
perforation. Sand and repaint as necessary.
• Replace stove if rebox has been perforated.
Control Compartment and Firebox Top
Frequency: Annually
By: Qualied Service Technician
Tools needed: Protective gloves, vacuum cleaner, dust
cloths
• Vacuum and wipe out dust, cobwebs, debris or pet hair.
Use caution when cleaning these areas.
• Remove all foreign objects.
• Verify unobstructed air circulation.
C. Maintenance Tasks - Qualied Service
Technician
The following tasks must be performed by a qualied service
technician.
Gasket Seal and Glass Assembly Inspection
Frequency: Annually
By: Qualied Service Technician
Tools needed: Protective gloves, drop cloth and a stable
work surface.
• Inspect gasket seal and its condition.
• Inspect xed glass assembly for scratches and nicks that
can lead to breakage when exposed to heat.
• Conrm there is no damage to glass or glass frame.
Replace as necessary.
• Verify that xed glass assembly is properly retained and
attachment components are intact and not damaged.
Replace as necessary.
Logs
Frequency: Annually
By: Qualied Service Technician
Tools needed: Protective gloves.
• Inspect for damaged or missing logs. Replace as necessary.
Refer to Installation Manual for log placement instructions.
• Verify correct log placement and no ame impingement
causing sooting. Correct as necessary.
Burner Ignition and Operation
Frequency: Annually
By: Qualied Service Technician
Tools needed: Protective gloves, vacuum cleaner, whisk
broom, ashlight, voltmeter, indexed drill bit set, and a
manometer.
• Verify burner is properly secured and aligned with pilot or
igniter.
• Clean off burner top, inspect for plugged ports, corrosion
or deterioration. Replace burner if necessary.
• Replace Glowing embers with new dime-size pieces.
DO NOT block ports or obstruct lighting paths. Refer to
Installation Manual for proper ember placement.
• Check for smooth lighting and ignition carryover to all ports.
Verify that there is no ignition delay.
• Inspect for lifting or other ame problems.
• Verify air shutter setting is correct. See Installation Manual
for required air shutter setting. Verify air shutter is clear of
dust and debris.
• Inspect orice for soot, dirt and corrosion. Verify orice size
is correct. See Service Parts List for proper orice sizing.
• Verify manifold and inlet pressures. Adjust regulator as
required.
• Inspect pilot ame pattern and strength. Clean or replace
orice spud as necessary.
13 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
Page 14
5
Frequently Asked Questions and Troubleshooting
A. Frequently Asked Questions
ISSUE SOLUTIONS
Condensation on the glass
Blue ames
Odor from appliance
Film on the glass
Metallic noise
Contact your dealer for additional information regarding operation and troubleshooting. Visit www.quadra-re.com to
locate a dealer.
This is a result of gas combustion and temperature variations. As the appliance warms, this
condensation will disappear.
This is a result of normal operation and the ames will begin to yellow as the appliance is
allowed to burn for 20 to 40 minutes.
When rst operated, this appliance may release an odor for the rst several hours. This is
caused by the curing of the paint and the burning off of any oils remaining from manufacturing.
If appliance has not been used for some time, dust can build up and cause an odor.
This is a normal result of the curing process of the paint and logs. Glass should be cleaned
within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing
process. A non-abrasive cleaner such as gas appliance cleaner may be necessary. See your
dealer.
Noise is caused by metal expanding and contracting as it heats up and cools down, similar
to the sound produced by a furnace or heating duct. This noise does not affect the operation
or longevity of the appliance.
14 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
Page 15
B. Troubleshooting
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualied service person in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualied service technician.
Symptom Possible Cause Corrective Action
1. After repeated
triggering of the piezo
button, the spark ignitor
will not light the pilot.
2. The pilot will not
stay lit after carefully
following the lighting
instructions.
a. Defective ignitor. Check the spark at the electrode and pilot. If no spark and electrode
wire is properly connected, replace the ignitor.
b. Defective pilot or
misaligned electrode
(spark at electrode).
c. No gas or low gas
pressure.
d. No LP in tank. Check the LP (propane) tank. You may be out of fuel.
a. Defective
thermocouple.
Using a match, light the pilot. If the pilot lights, turn off the pilot and trigger
the piezo button again. If the pilot lights, an improper gas/air mixture
caused the bad lighting and a longer purge period is recommended. If
the pilot will not light, ensure the gap at the electrode and pilot is one-
eighth (1/8) inch to have a strong spark. If the gas is OK, replace the
pilot.
Check the remote shut-off valve from the appliance. Usually, there is a
valve near the gas main. There can be more that one (1) valve from the
appliance and the main.
Check that the pilot ame impinges on the thermocouple. Clean and /or
adjust the pilot for maximum ame impingement.
Ensure that the thermocouple connection at the gas valve is fully
inserted and tight (hand tighten plus 1/4 turn).
3. The pilot is burning,
there is no gas to the
burner, the valve knob is
in the ON position, and
the ON/OFF switch is in
the ON position.
Disconnect the thermocouple from the valve, place one millivolt lead
wire on the tip of the thermocouple and the other meter wire on the
thermocouple copper lead. Start the pilot and hold the valve knob in. If
the millivolt reading is less than 15mV, replace the thermocouple.
b. Defective valve. If the thermocouple is producing more than 15 millivolts, replace faulty
valve.
a. ON/OFF switch or
wires defective.
b. Thermopile may
not be generating
sufcient millivolts.
Check the ON/OFF switch and wires for proper connections. Place the
jumper wires across the terminals at the switch. If the burner comes on,
replace the defective switch. If the switch is OK, place the jumper wires
across the switch wires at the gas valve. IF the burner comes on, the
wires are faulty or connections are bad.
If the pilot ame is not close enough physically to the thermopile, adjust
the pilot ame.
Be sure the wire connections from the thermopile at the gas valve
terminals are tight and that the thermopile is fully inserted into the pilot
bracket.
Check the thermopile with a millivolt meter. Take the reading at
TH-TP&TP terminals of the gas valve. The meter should read 325
millivolts minimum, while holding the valve knob depressed in the pilot
position, with the pilot lit, and the ON/OFF switch in the OFF position.
Replace the faulty thermopile if the reading is below the specied
minimum.
15 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
With the pilot in the ON position, disconnect the thermopile leads from
the valve. Take a reading at the thermopile leads. The reading should
be 325 millivolts minimum. Replace the thermopile if the reading is
below the minimum.
Page 16
B. Troubleshooting (Continued)
Symptom Possible Cause Corrective Action
3. (Continued) c. Defective valve. Turn the valve knob to the ON position. Place the ON/OFF switch in
the ON position. Check the millivolt meter at the thermopile terminals.
The millivolt meter should read greater than 125mV. If the reading is
acceptable, and if the burner does not come on, replace the gas valve.
d. Plugged burner
orice.
e. Wall switch or
wires are defective.
4. Frequent pilot outage
problem.
5. The pilot and main
burner extinguish while
in operation.
6. Glass soots. a. Flame
7. Flame burns blue and
lifts off burner.
a. Pilot ame may be
too high or too low,
or blowing (high),
causing safety pilot
to drop out.
a. No LP in tank. Check the LP (propane) tank. Rell the fuel tank.
b. Inner vent pipe
leaking exhaust
gases back into the
system.
c. Horizontal vent
improperly pitched.
d. Bad thermopile or
thermocouple.
e. Improper vent cap
installation.
impingement.
b. Improper shutter
setting.
c. Debris around
opening at base of
burner.
a. Insufcient oxygen
being supplied.
Check the burner orice for stoppage. Remove stoppage.
Follow the corrective action in Symptom and Possible Cause 1.a.
Check the switch and wiring. Replace where defective.
Clean and adjust the pilot ame for maximum ame impingement on
thermocouple. Follow lighting instructions carefully.
Check for proper vent connection at ue collar and all vent joints.
The horizontal vent cap should slope down only enough to prevent any
water from entering the appliance.
Replace if necessary.
Check for proper installation and freedom from debris or blockage.
Adjust the log set so that the ame does not excessively impinge on it.
Check that logs are placed according to installation instructions.
Adjust the air shutter at the base of the burner.
Inspect the opening at the base of the burner. NO MATERIAL SHOULD
BE PLACED IN THIS OPENING.
Ensure that the vent cap is installed properly and free of debris. Ensure
that the vent system joints are tight and have no leaks.
16 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
Ensure that no debris has been placed at the base of, or in the area of
the air holes in the center of the base pan beneath the burner.
Ensure that the glass is tightened properly on the appliance, particularly
on top corners.
Page 17
6
Reference Materials
A. Accessories
Install approved accessories per instructions included with
accessories. Contact your dealer for a list of approved
accessories.
WARNING! Risk of Fire and Electric Shock! Use ONLY
Hearth & Home Technologies-approved optional accessories
with this appliance. Using non-listed accessories could
result in a safety hazard and will void the warranty.
Smart Remote Controls
After a qualied service technician has installed the remote
control, follow the instructions supplied with the control
installed to operate your stove:
For safety:
• Install a switch lock or a remote control with child protection
lockout feature.
• Keep remote controls out of reach of children.
See your dealer if you have questions.
17 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
Page 18
HUDBAY-FS
Beginning Manufacturing Date: April 2003
Additional service part numbers appear on following page.
3/15
B. Service Parts
Log Set Assembly
Service Parts
Hudson Bay Free Standing
6
7
8
Ending Manufacturing Date: Active
1
2
3
4
5
15
14
13
9
12
11
10
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide model number
and serial number when requesting service parts from your dealer or distributor.
ITEM DESCRIPTION COMMENTS PART NUMBER
Log Set Assembly
1 Top Assembly
2 Shield, Top 7003-154
3 Shield, Lower 7003-153
4 Outer Skin, Left
5
Latch Assembly (Stationary)
6
Refractory Assembly
Grill Bar Assembly BLACK
7
Grill Bar Assembly
8 Door Assembly
Gasket, Tadpole, 10 FT 842-5130
Glass Tape 832-0460
9 Front, Mesh 7002-020
Door Crown , BLACK
10
Door Crown
Pre SN 0021621084
Post SN 0021621084
Pre SN 0021621084
Post SN 0021621084
Qty 2 req 7003-006
Pre SN 0021621084
Post SN 0021621084
Gold LVGRL-GD
Nickel LVGRL-NL
Pre SN 0021621084
Post SN 0021621084
Pre SN 0021621084
Post SN 0021621084
Gold DC-BAY-GD
Nickel DC-BAY-NL
7008-012
SRV7003-010
7003-010
SRV7003-117
7003-131
7008-002
SRV7008-010
7008-010
DOOR-HUDBAY
DOOR-HUDBAY-B
SRV462-0150
462-0150
Stocked
at Depot
Y
Y
Y
Y
18 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
Page 19
Service Parts
Beginning Manufacturing Date: April 2003
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor.
Provide model number and serial number when requesting service parts from your dealer
or distributor.
Additional service part numbers appear on following page.
HUDBAY-FS
Ending Manufacturing Date: Active
Hearth and Home Technologies does not sell directly to consumers.
ITEM DESCRIPTION COMMENTS PART NUMBER
11
12
13
14
15 Valve Cover
#16 Pedestal Components
Burner Assembly
Burner Neck Support Assembly
Outer Skin, Right
Side Curtain Mount
16.1
16.2
16.3
16.4
Pre SN 0021621084
Post SN 0021621084
#17 Valve Components
17.1
16.8
16.7
SRV7008-004
7008-005
7003-117
479-0110
SRV7003-119
7003-119
17.2
17.3
17.4
Stocked
at Depot
17.5
17.6
16.5
16.1 Latch Assembly (Qty 2 reg)
16.2 Blower
16.6
7003-005
812-4900
Blower Plate 457-0560
Blower Bracket 474-0210
16.3 Pedestal Door
Pre SN 0021621084
Post SN 0021621084
SRV7003-107
7003-107
16.4 Air Shutter Assembly 468-5060
16.5 Bulkhead 26457
16.6 Bulkhead Stop 474-0090
16.7
16.8
17.1
17.2
17.3
17.4
17.5
17.6
Pilot Assembly
Pilot Shield
Speed Control
Knob
On/Off Rocker Switch
Piezo Ignitor
Knob On/Off
Knob Hi/Lo
Valve NG
Valve LP
Valve Bracket
842-4940
PS-7008
842-0370
200-2041
230-0730
291-513
571-534
571-533
842-0240
842-0230
7003-118
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
19 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
Page 20
Service Parts
Beginning Manufacturing Date: April 2003
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers.
Provide model number and serial number when requesting service parts from your dealer
or distributor.
ITEM DESCRIPTION COMMENTS PART NUMBER
Adaptor
Adaptor
Brick Retainer
Electrode
Fan De ector
Flex Line
Flex Line
Mineral Wool
Ori ce LP (.076) Port
Ori ce NG (.125)
Power Cord
Snap Disc
Wire Harness
Component Pack 7003-007
Contains: Mineral Wool; On/off Flex Assembly, Pilot Injector, EZ,35;, Regulator LP, Ori ce 0.76 port, Burner neck
Thermocouple 200-2950
Thermopile 842-0250
Touch Up Paint
Conversion Kit NG N/A
Conversion Kit LP LPK-7008
Pilot Ori ce NG 842-4440
Pilot Ori ce LP 200-2630
Regulator NG 230-1570
Regulator LP 230-1520
Inner 4” 200-2470
6 5/8” 7010-172
479-0190
EZ Flush 42 842-4580
468-0190
3/8 comp x 30 “ 200-2940A
3-40-2098034
050-721
29388
24691
832-2410
SRV230-0960
474-0350
Pre 0021621084
Pre 0021200001
Post 0081200001
812-0910
TUP-GBK-12
3-42-19905
HUDBAY-FS
Stocked
at Depot
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
20 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
Page 21
21 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
Page 22
C. Contact Information
5941237, 6006743, 6019099, 6053165, 6145502, 6374822, 6484712, 6601579, 6769426, 6863064, 7077122, 7098269,
7258116, 7470729, 8147240 or other U.S. and foreign patents pending.
R
Quadra-Fire, a brand of Hearth & Home Technologies
352 Mountain House Road, Halifax, PA 17032
www.quadrare.com
Please contact your Quadra-Fire dealer with any questions or concerns.
For the location of your nearest Quadra-Fire dealer,
please visit www.quadrare.com.
- NOTES -
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
NOTICE
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
This product may be covered by one or more of the following patents: (United States) 5613487, 5647340, 5890485,
Printed in U.S.A. - Copyright 2014
22 Quadra-Fire • Hudson Bay • 3-90-7003998_R25 • 07/17
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