Troubleshooting
I have lost my phone / I deleted the QTIME app
That’s fine. Simply follow the instructions earlier in this guide
to download the QTIME app again.
Log in with the same QTIME account and all of your existing
settings will be restored. The unit will continue to operate as
normal even if you delete the app.
The app says that it hasn’t seen my QTIME device for two days or more
Please ensure that your QTIME is switched on and it is still
within range of your home Wi-Fi router. You may need to
move it closer to the router.
Still having trouble? Please go to:
getqtime.com/support
Warranty and returns
For up-to-date information about warranty and returns,
please visit:
getqtime.com/returns
Safety information
1. Read these instructions – All the safety and operating instruc-
tions should be read before this product is operated.
2. Keep these instructions – The safety and operating instructions
should be retained for future reference.
3. Heed all warnings – All warnings on the appliance and in the
operating instructions should be adhered to.
4. Follow all instructions – All operating and use instructions should
be followed.
5. Clean only with dry cloth.
6. Do not block any ventilation openings. Install in accordance with
the manufacturer’s instructions.
7. Do not install near any heat sources such as radiators, heat regis-
ters, stoves, or other apparatus that produce heat.
8. Unplug this apparatus during lightning storms or when unused
for long periods of time.
9. Refer all servicing to qualified personnel. Servicing is required
when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
10. WARNING: Please refer to the information on the bottom exterior
of the enclosure for electrical and safety information before installing
or operating the apparatus
11. WARNING: To reduce the risk of fire or electric shock, do not
expose this apparatus to rain or moisture. The apparatus shall not be
exposed to dripping or splashing and that objects filled with liquids,
such as vases, shall not be placed on apparatus.
12. This equipment is a Class II or double insulated electrical appli-
ance. It has been designed in such a way that it does not require a
safety connection to electrical earth.