QSR Automations XCEED2 User Manual

`

xCeed® (DE-4200) Controller User’s Guide

ePic KDS & ConnectSmart Kitchen

QSR Automations, Inc.
2301 Stanley Gault Parkway
Louisville, Kentucky 40223

Tel: [phone]
Fax: [phone]

www.qsrautomations.com

Date Revised: 01/10/2018

The information in this publication is subject to change without notice.

QSR AUTOMATIONS INCORPORATED SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS
OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS
INFORMATION IS PROVIDED “AS IS” AND QSR AUTOMATIONS INCORPORATED DISCLAIMS ANY
WARRANTIES, EXPRESS OR IMPLIED OR STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND
AGAINST INFRINGEMENT.

This publication contains information protected by copyright and is considered confidential. No part of this
publication may be photocopied or reproduced in any form without the prior written consent from QSR
Automations Incorporated.

© 1996-2018 QSR Automations Incorporated.

All rights reserved. Printed in the U.S.A.

QSR Automations, the marks QSR Automations, ePic, ConnectSmart, eXpert, and KP-7500 are registered
trademarks or trademarks of QSR Automations, Inc.

Elo and Dell are registered trademarks of their respective companies.

Window Embedded Compact, Windows CE are registered trademarks of Microsoft Corporation.

Other products mentioned herein may be trademarks and/or registered trademarks of their respective
companies.

Table of Contents

IMPORTANT SAFETY INSTRUCTIONS ........................................................................................................ 1

FEATURES 1 ........................................................................................................................................ 2

DEVICE CONTROL SETTINGS 2 ............................................................................................................... 4

O

VERVIEW

O

PERATING SYSTEM

S

ETTING VIDEO RESOLUTION

R

OTATING THE DISPLAY

T

HE FILE SYSTEM

U

PDATE OS IMAGE

C

ONTROLLING

O

PERATING TEMPERATURE

KP-9000 BLE K

COMMAND LINE UTILITIES 3 ................................................................................................................. 7

XCEED (DE-4200) KITCHEN CONTROLLER SPECIFICATIONS ....................................................................... 9

APPENDIX A: DEVICE COMPLIANCE INFORMATION................................................................................ 10

..................................................................................................................................................... 4

..................................................................................................... .................................... 4

............................................................................................................................. 4

.................................................................................................................................... 5

............................................................................................................................................. 5

.......................................................................................................................................... 5

USB B

EHAVIOR

.................................................. ......................................................................... 6

................................................................................................................................ 6

EYPAD SUPPORT

....................................................................................................................... 6

Table of Contents i

IMPORTANT SAFETY INSTRUCTIONS

• Read these instructions.

• Heed all warnings.

• Follow all instructions.

• Do not use this appliance near water. To reduce the risk of fire or shock, do not expose

this appliance to rain or moisture.

• Clean only with a dry cloth.

• Do not install near any heat sources, such as radiators, heat registers, stoves, or other

apparatus that produce heat. This appliance is intended for operation within an ambient
temperature not exceeding 45°C (113°F).

• Do not defeat the safety purpose of the grounding-type plug. A grounding type plug has
two blades, and a third grounding prong. The third prong is provided for your safety. If
the provided plug does not fit into your outlet, consult an electrician for replacement of
the obsolete outlet.

• Protect the power cord from being walked on or pinched.

• Do not remove cover. No user serviceable parts inside. Refer all servicing to qualified

service personnel. Servicing is required when the apparatus has been damaged in any
way, such as the power-supply cord or plug is damaged, liquid has been spilled or
objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.

Chapter 1 – First Look 1

QSR Automations, Inc. xCeed Controller User’s Guide

Features

This following table details the features and specifications of QSR Automations’
DE-4200 xCeed controller.

Feature Description

Target processor CPU Freescale iMX6 DualLite (Cortex A9, 1.0Ghz, dual

External Ports HDMI (up to 1080P), Ethernet (10/100/1000), dual and

Bluetooth BLE - not full Bluetooth host, but includes Nordic for direct

RAM 2GB (four times that of the DE-4100 controller)

1

core)

Benchmarking shows 3x-4x performance increases over
DE-4100.

single USB, power.

(HDMI has powered output so a non-powered VGA converter may be
used.)

communication with new BLE keypad. New LED in front
of controller indicates whether keypad is paired or not.

Internal Storage 4GB eMMC Flash. A micro SD flash receptacle is also at the

front of the PCB. May be eliminated in future revisions.

USB

Diagnostics

VESA standard video
timings (EDID Interface)

Touch Capable Accommodation for both ELO and Dell PCAP touch

• Full power USB (USB 2.0 high-speed), 2 Front, 1 back

• Switch (software) to turn off USB for security reasons

• USB boot option

• Extra internal USB header for debug or recovery of a

bricked board.

• Monitor ID and status (EDID accommodation)

• Keypad status and firmware version (reports QSR

Keypad, PC Keyboard, or None)

• Ethernet status, including link status/speed.

• Temperature sensor , both board and CPU

Extended settings for increased monitor compatibility.

monitors. This in addition to ELO standard SAW APR,
and Resistive models.

Chapter 1 – Features 2

QSR Automations, Inc. xCeed Controller User’s Guide

Feature Description

Power circuit protection Additional internal protection provides higher allowable

voltage tolerances. This has been added to circumvent the
problems experienced when someone would plug in a
higher powered supply into a QSR board. Now, it works
with an Epson power supply even though it provides 4X
the voltage. Likewise, it will handle spikes in a restaurant
while previous versions might have suffered a blown
board.

Rotated video support There is driver level support for a rotated video display so

that Windows will manage a portrait or landscape mode
display.

Operating Systems Windows Embedded Compact 7 (initially) then Yocto

Linux as the standard will be available to run this
appliance. Same utilities available through both.

MISC No PS2

No DB9 Serial

HDMI

No VGA

Audio - Line-level stereo audio output.

Enclosure Footprint is identical to DE-4100

Chapter 1 – Features 3

QSR Automations, Inc. xCeed Controller User’s Guide

Device Control Settings

2

Overview

All device management and control should typically occur through the use of
ControlPoint. The DE-4200 is a kitchen system appliance and QSR’s ControlPoint and
Deviceagent.exe have both been updated to reflect the changes and additions to the
xCeed controller and its’ OS to properly manage the devices when deployed.

ControlPoint is an application that is used to manage QSR controllers, including setting
up and configuring the xCeed and eXpert models for use with the ePic KDS and
ConnectSmart Kitchen (CSK) applications. This chapter provides some details and new
features for ControlPoint pertaining to the xCeed controller.

Operating System

The DE4200 is originally released from Production with a WEC7 operating system.
However, the controller is expected to be primarily a Linux device for the remainder of its
service life.

In either case, the OS design uses a persistent Hive Registry. In addition, only the items
under the directory “\Hard Disk” will be persistent. That is, only changes made under that
structure will remain following a reboot.

An OS reboot can be affected using the ControlPoint’s Reboot Device button or simply
powering the device off and then on again. QSRDeviceagent will also use this
functionality in instances calling for a reboot, e.g. a change in video resolution, display
orientation, or OS upgrade.

Setting Video Resolution

ControlPoint can be used to gather information on the current video mode and it’s timing
details. The list shown is actually reported by the monitors and should be immediately
available for use.

NOTE: The bootloader and display driver now support custom video modes. Custom
video mode information contains pixel clocks, horizontal and vertical active porch sync,
and other information. There are limits to what video modes iMX6 can generate, but
typically as long as the pixel clock requirements are not too high (e.g. 1280 x1024), it is
extremely flexible. An independent phase lock loop (PLL) is used for the purposes of
pixel clock generation. This can match a desired pixel clock frequency to within 0.25
MHz and has no effect on CPU, bus, and frequency. (This is an improvement over
previous controllers). All other active porch sync, and polarity information is programmed
based on the custom mode settings. These settings will also be available through the
xCeed2Mgr.exe shown in chapter 3 below.

Chapter 2 – Device Control Settings 4

QSR Automations, Inc. xCeed Controller User’s Guide

Rotating the Display

Display rotation allows rotating the display 0 (none), 90°, 180°, or 270°, and uses the
video rotation settings on the Device Details form (ToolsDevice Details) to change
these settings.

This is a setting of the video driver and does not affect the bootloader splash screen. It is
stored in the registry. Rotating to 90° or 270° will result in a portrait Windows desktop
with the start menu on the side of the monitor. A 90° or 270° rotation is memory
bandwidth intensive due to memory movement behind the scenes, so it does affect
performance some but offers the advantage of more vertical space that might be an
advantage for display of certain information such as kitchen line items. Because this is a
registry setting, the system will reboot to put it into effect.

The File System

The directory structure of the xCeed is set up comparably to its predecessor. That is,
only one directory off of the root will allow persistent data. To be consistent with the
prior xCeed, this directory is also called “\Hard Disk.” If a secondary storage device is
detected (i.e. from a USB drive), the OS will assign it a directory name of “\USB Disk”
and will also be persistent

.

Update OS Image

To update the CE image on an xCeed device, you must first copy the CE “.bin” file to a
shared folder on the source computer where the file can be downloaded from.

The same facility in ControlPoint can be used as was used with the preceding xCeed
controller. An alternative would be to simply copy the nk.bin to the “\Hard Disk” directory
and reboot.
In the Mapped Drive Settings area of the Update CE Image form (ToolsUpdate
Device CE Image), specify a username and a password with access to the shared drive
where the “.bin” file is located.

NOTE: If using ControlPoint to update the image, once the download has initiated, a full
screen window will appear on the controller showing the status of the CE image update.
It is important that the controller not be powered off or disconnected from the network in
any way until the download has completed. Disconnecting or stopping a download in
progress will render the controller inoperable. There is also built in protection where the
xCeed process will first make a backup (.bak) of the OS file and then receive the new
one. The OS will get applied upon subsequent bootup. Note that in the xCeed there are
actually three OS files. For the most part, only the nk.bin file will change. There is also
an MLO and an EBOOTSD.NB0 file. In order for the controller to be boot, the MLO file
MUST be the first file on the flash, occupying the first sectors.

It will be possible to replace the WEC7 image with a production Linux image. Those
details are currently TBD.

Chapter 2 – Device Control Settings 5

QSR Automations, Inc. xCeed Controller User’s Guide

Controlling USB Behavior

The USB is full power USB 2.0 high-speed. It will recognize plugged in devices. For
security purposes, a software setting is available (either through xCeed2MGR or
ControlPoint) to enable or disable the USB port. For USB Host, select Disable or
Enable. The button changes depending on your selection. QSR Automations, Inc. If a
USB host is working, it will recognize keyboard, mouse, hot plug, unplug, etc. If a USB
drive is plugged in, the OS will report its’ root as “\USB Disk“.

Be careful with this. USB can be turned off for security reasons but that will also mean
you will have NO local access to the controller. This also means that any attached
touchscreen monitor will not register touches. The only recourse to turn USB back on,
then, would be to use ControlPoint or a VNC session.

Operating Temperature

Internal Board Temperature

The ambient air temperature inside the controller enclosure from the on-board and the
CPU temperature sensors can be displayed the temperature in Fahrenheit. Though not
recommended, this has been tested in heat up to about 90°C, and frozen to about -30°C,
and the results held up reasonably well. This read-only value can be seen in
ControlPoint’s diagnostics or in the xCeed2Mgr dialog screen.

Controller Operating Temperature

There is a maximum temperature range for the CPU of 0°-75°C. However, some other
components on the board don't have quite that range. Instead, their temperature range is
an estimated 0°-45°C

KP-9000 BLE Keypad Support

The DE-4200 directly supports QSR’s KP-9000 keypad with its onboard BLE radio. This
will mimic the operation and functionality of the KP-9000D BLE dongle. So, pairing and
un-pairing a keypad will work exactly the same. Note, however, that using a BLE
dongle in this device will cause a conflict with the onboard BLE support and the keypad
will not properly function.

Chapter 2 – Device Control Settings 6

QSR Automations, Inc. xCeed Controller User’s Guide

Command Line Utilities

The following are command line utilities that provide some level of reporting and control
directly on the device. Note, however, that most reporting, setup, and configuration
capabilities can be and should be exercised through ControlPoint.

SetDellTouchMode.exe – Created for the built-in Dell PCAP monitor driver, this utility
sets options for ‘Mousemode’ or ‘ClickonTouch’.

In Mousemode, a touch-down report is not made until a touch-up is indicated.

ClickOnTouch will cause a touch up to be reported on initial touch.

Note, also, that the Dell PCAP monitors will be calibrated by using CE’s “Stylus” utility
accessed from Control Panel. ELO drivers are also present in the WEC7 image and can
coexist with the Dell. The ELO touch will be managed through the ELO utility in Control
Panel. The ELO driver is set to ClickOnTouch by default.

ListVideoModes.exe – This lists the video modes reported through the monitor’s EDID.
Use the “Mode #” next to the resolution you want as a parameter to the “SetVideoMode”
utility. If the “VideoMode=0” then you need to use the “SetCustomVideoMode” utility
with the corresponding Line # to set the resolution.

SetVideoMode.exe – use Mode # from “ListVideoMode” to set the corresponding
resolution.

3

SetCustomVideoMode.exe - use List # from “ListVideoMode” where “VideoMode=0” to

set the corresponding custom resolution.

TestGetTemp.exe – this will show the output of the temperature sensors on the board
and in the CPU.

ReadEDID.exe – technical dump of what the monitor is reporting on its setup. Will
probably only be used to debug issues.

RotateDisplay.exe – with an angle parameter (0. 90. 180. 270), the screen will be
rotated (left) upon next reboot.

Hwutil.exe <option> Note that is a utility that was ported (unchanged) from CE6. The
only valid functions to use are the following:

OSUpdate <new os> - parm is path and name of new OS image to be applied.

Reset <1> - forces a hardware reboot

Blefw <device> - provides firmware stats for USB dongle <0>, BLE dongle <1>, BLE
keypad <2>.

Temp <location> - provides the onboard temperature of ‘0’ board or ‘1’ CPU.

Chapter 3 – Command Line Utilities 7

QSR Automations, Inc. xCeed Controller User’s Guide

xCeed2Mgr.exe – this built-in utility will present a GUI that provides access to various
controls, settings, and diagnostics. It is meant as a staging and diagnostic tool for the
Production and Support teams but can be generally used onsite, as well. Again,
though, ControlPoint is the preferred method for managing the configuration of QSR
devices on a network.

The interface should be fairly self-explanatory and is represented below.

Chapter 3 – Command Line Utilities 8

QSR Automations, Inc. xCeed Controller User’s Guide

xCeed (DE-4200) Kitchen
Controller Specifications 4

Physical

Physical

PhysicalPhysical

Weight

Weight

WeightWeight

Power

Power

PowerPower

Interfaces

Interfaces

InterfacesInterfaces

Bluetooth

Bluetooth

BluetoothBluetooth

Network

Network

NetworkNetwork

1.75”x7.25”x6.88” (HxWxD)
Plastic Enclosure

16 ounces

External Switching Power Supply
Input: 100-240VAC, 50-60Hz
Output: 9VDC, 1.7A Regulated
Power Surge and Overvoltage Protection

1 Locking Power
3 USB 2.0. 1 Rear, 2 Front (switched)
1 HDMI+
1 Audio port

BLE for QSR BLE keypad support only

10/100/1000 mb Network port

CPU

CPU

CPUCPU

Video

Video

VideoVideo

Memory

Memory

MemoryMemory

Storage

Storage

StorageStorage

Operating Systems

Operating Systems

Operating SystemsOperating Systems

Environmental

Environmental

EnvironmentalEnvironmental

Certification

Certification

CertificationCertification

Chapter 4 – Controller Specifications 9

Freescale iMx6 Dual Core

Wide Screen, 1080p
Rotated Video Support

2GB SD-RAM

Micro SD Flash Memory, 4GB eMMC

Linux, WEC7 (interim)

0˚ to 60˚ Celsius
On Board Temperature Sensors

FCC Part 15, Class A
EN55022 (1944) Class A
CCC (Pending) MIC (Pending)
BSMI (Pending) C-Tick (Pending)

Appendix A: Device Compliance Information

Warning: Changes or modifications to this device not expressly approved by
QSR Automations, Inc. could void the user’s authority to operate the equipment.

Federal Communications Commission (FCC) Statement

FCC ID NUMBER

xCeed DE-4200 2AJX7XCEED2

This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.

This device complies with Part 15 of the FCC rules. Operation is subject to the following
two conditions. (1) This device may not cause harmful interference, and (2) This device
must accept any interference received, including interference that may cause undesired
operation.

Innovation, Science, and Economic Development (ISED) Canada Statement

IC ID Number

xCeed DE-4200 21998-XCEED2

This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause
undesired operation of the device.

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils
radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes: (1)
l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter
tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en
compromettre le fonctionnement.

This device complies with Part 15 of the FCC rules. Operation is subject to the following
two conditions. (1) This device may not cause harmful interference, and (2) This device
must accept any interference received, including interference that may cause undesired
operation.

This equipment complies with IC RSS_102 radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator and your body.

Cet équipement est conforme aux limites d'exposition aux radiations IC CNR_102 établies
pour un environnement non contrôlé. Cet équipement doit être installé et utilisé
avec une distance minimale de 20 cm entre le radiateur et votre corps.

Appendix A 10

QSR Automations, Inc.
© 1996-2017 QSR Automations, Inc.
All rights reserved. Printed in the U.S.A.

QSR AUTOMATIONS, INC. SHALL NOT BE
LIABLE FOR TECHNICAL OR EDITORIAL
ERRORS OR OMISSIONS CONTAINED HEREIN,
NOR FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE
FURNISHING, PERFORMANCE, OR USE OF THIS
MATERIAL. THIS INFORMATION IS PROVIDED
“AS IS" AND QSR AUTOMATIONS, INC.
DISCLAIMS ANY WARRANTIES, EXPRESS OR
IMPLIED OR STATUTORY AND EXPRESSLY
DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR
PARTICULAR PURPOSE, GOOD TITLE AND
AGAINST INFRINGEMENT.

QSR Automations, Inc.
2301 Stanley Gault Pkwy
Louisville, KY 40223
502-297-0221
www.qsrautomations.com

This publication contains information protected
by copyright and is considered confidential. No
part of this publication may be photocopied or
reproduced in any form without the prior
written consent from QSR Automations, Inc.

The marks QSR Automations®, ePic®,
ConnectSmart®, eXpert®, xCeed®,
WebAhead®, WebReserve®, and DineTime®
are registered trademarks of QSR
Automations, Inc.

Other products mentioned herein may be
trademarks and/or registered trademarks of
their respective companies.

The information in this publication is subject to
change without notice.

Appendix A 11