Qsan XN5004T operation manual

XN5004T Hardware

Owner’s Manual

QSAN Technology Inc. www.qsan.com

No part of this document may be reproduced or transmitted without written permission from QSAN Technology, Inc

Edition 1.0 (October 2017)

This edition applies to QSAN XCubeNAS XN5004T NAS storage systems. QSAN believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

Trademarks

QSAN, the QSAN logo, XCubeNAS, and QSAN.com are trademarks or registered trademarks of QSAN Technology, Inc.

Intel, Xeon, Pentium, Core, Celeron and Intel Inside logo are trademarks of Intel Corporation in the United States and other countries.

Other trademarks and trade names used in this document to refer to either the entities claiming the marks and names or their products are the property of their respective owners.

Notices i

Notices

The information contained in this manual has been reviewed for accuracy. It may include typographical errors or technical inaccuracies. Changes are made to the document periodically. These changes will be incorporated in new editions of the publication. QSAN may make improvements or changes in the products. All features, functionality, and product specifications are subject to change without prior notice or obligation. All statements, information, and recommendations in this document do not constitute a warranty of any kind, express or implied.

Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.

This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and products.

All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental.

Regulatory Statements

CE Statement

This device has been shown to be in compliance with and was tested in accordance with the measurement procedures specified in the Standards and Specifications listed below.

Technical Standard: EMC DIRECTIVE 2014/30/EU Class B

(EN55032 / EN55024)

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation and used in accordance with the instruction manual may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

 Consult the dealer or an experienced radio TV technician for help.

Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equivalent.

VCCI Statement

VCCI - B

KCC Statement

B ( )

(B ) ,

Notices iii

Safety Warnings

1. The XCubeNAS can operate normally in the temperature of 0ºC~40ºC (31.99 ~

103.99°F). Please make sure the environment is well-ventilated.

2. The power cord and devices connected to the XCubeNAS must provide a correct supply

voltage (100-127V~/ 4A, 50-60Hz, 200-240V~/ 2A, 50-60Hz).

3. Do not place the XCubeNAS in direct sunlight or near chemicals. Make sure the

temperature and humidity of the environment are in the optimized level.

4. Place the product right side up at all times.

5. Unplug the power cord and all connected cables before cleaning. Wipe the XCubeNAS

with a dry towel. Do not use chemical or aerosol to clean the NAS.

6. Do not place any objects on the XCubeNAS for the server’s normal operation and to avoid

overheat.

7. Use the screws provided in the product package to lock the hard disks in the XCubeNAS

when installing hard disks for proper operation.

8. Do not place the XCubeNAS near any liquid.

9. Do not place the XCubeNAS on any uneven surface to avoid falling off and damage.

10. Do no place the XCubeNAS on the ground and do not step on the system to prevent any

potential damages.

11. Make sure the voltage is correct in the location where the XCubeNAS is installed. Contact

the distributor or the local power supply company for the information.

12. Do not place any object on the power cord.

13. Do not attempt to repair the XCubeNAS in any occasions. Improper disassembly of the

product may expose the users to electric shock or other risks. For any inquiries, please contact the distributor.

CAUTION: (English)

Replacing incorrect type of battery will have the risk of explosion. Please replace the same or equivalent type battery use and dispose of used batteries appropriately.

INFORMATION:

QSAN provides a limited warranty for QSAN-branded hardware products:

 System hardware and peripheral product (s): 2 years limited warranty

from date of original purchase.

For more detail warranty policy, please refer to QSAN official website:

https://www.qsan.com/en/warranty.php

Table of Contents

Notices ........................................................................................................................................... i

Regulatory Statements .................................................................................................................... i

Safety Warnings .............................................................................................................................. iii

Preface .......................................................................................................................................... 1

About This Manual .......................................................................................................................... 1

Related Documents ......................................................................................................................... 1

Technical Support ........................................................................................................................... 2

Information, Tip and Caution .......................................................................................................... 2

Conventions ..................................................................................................................................... 3

1. Overview ............................................................................................................................... 4

1.1. Package Contents .................................................................................................................. 4

1.2. XN5004T Product Overview ................................................................................................... 5

2. Hardware Overview ............................................................................................................. 6

2.1. Front and Rear Panel .............................................................................................................. 6

2.2. System Disk Drive Numbering ............................................................................................... 7

2.3. Disk Drive Form Factors ......................................................................................................... 8

3. Install the System Hardware .............................................................................................. 9

3.1. Install the Disk Drive in the Tray ............................................................................................ 9

3.2. Upgrade Memory .................................................................................................................. 16

3.3. Install the Optional Adapter Card ........................................................................................ 18

3.4. Connect the System to the Host .......................................................................................... 22

3.5. Start Up Your System ........................................................................................................... 24

4. Discover and Install QSM .................................................................................................. 26

5. Restart/Shutdown/Logout QSM ...................................................................................... 29

6. Reset to Default ................................................................................................................. 31

7. LED Indicator Table ........................................................................................................... 34

8. Buzzer Indicator Table ...................................................................................................... 37

9. Support and Other Resources .......................................................................................... 38

9.1. Getting Technical Support ................................................................................................... 38

9.2. Documentation Feedback .................................................................................................... 39

Appendix ..................................................................................................................................... 40

End-User License Agreement (EULA) .......................................................................................... 40

Recommended Optional Module List .......................................................................................... 43

Preface

About This Manual

This manual provides technical guidance for designing and implementing QSAN XN5004T system, and it is intended for use by system administrators, NAS designers, storage consultants, or anyone who has purchased this product and is familiar with server and computer network, network administration, storage system installation and configuration, network attached storage management and relevant protocols.

CAUTION:

Do NOT attempt to service, change, disassemble or upgrade the equipment’s components by yourself. Doing so may violate your warranty and expose you to electric shock. Refer all servicing to authorized service personnel. Please always follow the instructions in this owner’s manual.

Related Documents

There are related documents which can be downloaded from the website.

 XCubeNAS QIG (Quick Installation Guide): https://www.qsan.com/en/download.php  Compatibility Matrix: https://www.qsan.com/en/download.php  XCubeNAS QSM 3.0 user manual: https://www.qsan.com/en/download.php  Online FAQ: https://www.qsan.com/en/faq.php  White Papers: https://www.qsan.com/en/download.php  Application Notes: https://www.qsan.com/en/download.php

Technical Support

Do you have any questions or need help troubleshooting a problem? Please contact QSAN Support, we will reply to you as soon as possible.

 Via the Web: http://www.qsan.com/en/contact_support.php

 Via Telephone: +886-2-7720-2118 extension 136

(Service hours: 09:30 - 18:00, Monday - Friday, UTC+8)

 Via Skype Chat, Skype ID: qsan.support

(Service hours: 09:30 - 02:00, Monday - Friday, UTC+8, Summertime: 09:30 - 01:00)

 Via Email: support@qsan.com

Information, Tip and Caution

This manual uses the following symbols to draw attention to important safety and operational information.

INFORMATION:

INFORMATION provides useful knowledge, definition, or terminology for reference.

TIP:

TIP provides helpful suggestions for performing tasks more effectively.

CAUTION:

CAUTION indicates that failure to take a specified action could result in damage to the system.

Conventions

The following table describes the typographic conventions used in this manual.

Conventions

Description

Bold

Indicates text on a window, other than the window title, including menus, menu options, buttons, fields, and labels. Example: Click the OK button.

Indicates a variable, which is a placeholder for actual text provided by the user or system. Example: copy <source-file> <target-file>.

[ ] square brackets

Indicates optional values. Example: [ a | b ] indicates that you can choose a, b, or nothing.

{ } braces

Indicates required or expected values. Example: { a | b } indicates that you must choose either a or b.

| vertical bar

Indicates that you have a choice between two or more options or arguments.

/ Slash

Indicates all options or arguments.

underline

Indicates the default value. Example: [ a | b ]

1. Overview

Thank you for purchasing QSAN XN5004T. The QSAN XN5004T is a high-performance storage solution that features high availability, reliability, flexibility and easy management. Before setting up your new XN5004T, please check the package contents to verify those items below. Besides, make sure to read the safety instructions carefully.

1.1. Package Contents

Main Unit x1

AC Power cord x1

RJ45 Cable x2

Lock Key x1

Screws for 2.5’’ Drives x16

1.2. XN5004T Product Overview

QSAN XN5004T is a simple, solid and stylish storage device, the device is composed of system hardware and the QSM operating system. The system hardware specifies breakthrough 4+1(3.5’’ LFF x4 + 2.5’’ SFF x1) design that can benefit every workgroup and SMB user. Following is the feature list of XN5004T:

 4+1 (3.5’’ LFF x4 + 2.5’’ SFF

x1) exclusive design.

 With Intel

Celeron® 2.9GHz Dual-Core Processor.

 8GB DDR4 SO-DIMM RAM that can be expanded up to 32GB.  Built-in 1GbE Ethernet LAN ports x4.  Exclusive service door for a memory upgrade.  Screw-less design for HDD / SSD installation.

Following tables are hardware specifications of XN5004T.

Model Name

XN5004T

Form Factor

Tower, 4bay (LFF)+1 (SFF)

CPU

Intel® Celeron® 2.9GHz Dual-Core Processor

RAM

8GB DDR4 SO-DIMM (Max 32GB)

Note: The pre-install memory modules may need to be replaced when expanding the memory.

USB

USB 3.0 x5 (Front x1, Rear x4)

Flash

8GB USB DOM

HDMI

Tray type

3.5’’ HDD tray with key lock x4

2.5’’ SSD tray x1

No. of Internal Hard Disks

4 (LFF disk) + 1 (SFF disk)

Max. Raw Capacity

10TB x4 + 2TB = 42 TB (LFF=10TB, SFF= 2TB)

Hard Drive Interface

SATA 6Gb/s (backward compatible with SATA 3Gb/s)

Expansion Slot

PCIe Gen3 x8 for 10 GbE / 40 GbE / Thunderbolt 3.0 adapter card

Ethernet Ports

1GbE LAN (RJ45) x4

PSU

FLEX ATX 200W

Dimension (H x W x D) mm

177 x 190 x 235

Agency Certifications

FCC Class B • CE Class B • BSMI Class B • VCCI Class B • RCM Class B • KCC Class B

Note: Model specifications are subject to change without notice. Please refer to http://www.qsan.com for the latest information.

LFF : Large Form Factor / 3.5” disk drive

SFF : Small Form Factor / 2.5” disk drive

2. Hardware Overview

This chapter outlines the key hardware components of the XN5004T system. After reading this chapter, you will have a basic understanding of each XN5004T hardware component and give you the ability to configure and operate your system successfully. Following is the key components of XN5004T:

 Front and Rear Panel  System Disk Drive Numbering  Disk Drive Form Factors

2.1. Front and Rear Panel

The figure below contains the information about buttons and indicators modules.

Table 2-1 Descriptions of System Controls and Indicators.

For a better understanding of the related colors and behaviors of each indicator on the front panel, please refer to the chapter 7. LED Indicator Table section.

2.2. System Disk Drive Numbering

The figure illustrates the XN5004T system disk drive numbering.

Number

Location

Description

Front

Power button / LED Indicator for Power and System Status

USB copy button / LED Indicator for USB Status

USB 3.0 Port

LED Indicator for LAN Status

LED Indicator for Expansion Unit Status

LED Indicator for HDD and SSD Status

Service Door

Back

Power Port

Additional PCIe Slot for Expansion (Gen3 x 8)

HDMI Port

Gigabit LAN Port

USB 3.0 Port

Kensington Lock

Reset to Factory Default Button

2.3. Disk Drive Form Factors

QSAN has tested and approved the popular SATA HDDs and SSD models available on the market, you have the highest flexibility to choose the most advanced HDDs or SSD available from the manufacturers or purchase the best cost/performance SATA HDDs or SSD from the market, it will significantly reduce your IT infrastructure investment cost. Please refer to the following website for the compatibility of HDD and SSD:

https://www.qsan.com/en/download.php?cid=5

Table 2-2 Supported Disk Drive Types

Form Factor

Number of Trays

Supported Drive Type

Type1: 3.5” LFF Tray

3.5’’/2.5’’ SATA HDD

2.5’’ SATA SSD

Type2: 2.5” SFF Tray

2.5’’ SATA SSD

TIP:

1. 2.5” SATA drives can also be installed on 3.5” LFF trays.

2. If you would like to maximize volume space with RAID being set, we

recommend that all your installed drives be the same size.

3. Install the System Hardware

This chapter will show you the procedure of the XCubeNAS hardware installation and initial configuration.

3.1. Install the Disk Drive in the Tray

3.1.1. Tools and Parts for Drive Installation

At least one 3.5” or 2.5” SATA drive (please visit www.qsan.com for compatible drive

models).

A screwdriver (Phillips #1, for installing 2.5” SATA drive on LFF only).

CAUTION:

Please ensure that there is no data on the disk to prevent important data being formatted

3.1.2. Install the Disk Drive (LFF)

1. Open the drive tray.

① Push to release the carrier handle.

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