This edition applies to QSAN XCubeDAS XD5300 series DAS storage systems. QSAN believes the
information in this publication is accurate as of its publication date. The information is subject to
change without notice.
Trademarks
QSAN, the QSAN logo, XCubeDAS, XCubeSAN, and QSAN.com are trademarks or registered
trademarks of QSAN Technology, Inc.
Other trademarks and trade names used in this document to refer to either the entities claiming the
marks and names or their products are the property of their respective owners.
Notices
Model Name
Controller Type
Form Factor, Bay Count, and Rack Unit
XD5324D
Dual Controller
LFF 24-disk 4U Chassis
XD5324S
Single Controller
LFF 24-disk 4U Chassis
Model Name
Controller Type
Form Factor, Bay Count, and Rack Unit
XD5316D
Dual Controller
LFF 16-disk 3U Chassis
XD5316S
Single Controller
LFF 16-disk 3U Chassis
Model Name
Controller Type
Form Factor, Bay Count, and Rack Unit
XD5312D
Dual Controller
LFF 12-disk 2U Chassis
XD5312S
Single Controller
LFF 12-disk 2U Chassis
XD5326D
Dual Controller
SFF 26-disk 2U Chassis
XD5326S
Single Controller
SFF 26-disk 2U Chassis
This XCubeDAS hardware owner’s manual is applicable to the following XCubeDAS models:
XCubeDAS Storage System 4U 19” Rack Mount Models
XCubeDAS Storage System 3U 19” Rack Mount Models
XCubeDAS Storage System 2U 19” Rack Mount Models
Information contained in this manual has been reviewed for accuracy. But it could include
typographical errors or technical inaccuracies. Changes are made to the document
periodically. These changes will be incorporated in new editions of the publication. QSAN
may make improvements or changes in the products. All features, functionality, and product
specifications are subject to change without prior notice or obligation. All statements,
information, and recommendations in this document do not constitute a warranty of any
kind, express or implied.
Any performance data contained herein was determined in a controlled environment.
Therefore, the results obtained in other operating environments may vary significantly.
Some measurements may have been made on development-level systems and there is no
guarantee that these measurements will be the same on generally available systems.
Noticesi
Furthermore, some measurements may have been estimated through extrapolation. Actual
results may vary. Users of this document should verify the applicable data for their specific
environment.
This information contains examples of data and reports used in daily business operations.
To illustrate them as completely as possible, the examples include the names of individuals,
companies, brands, and products.
All of these names are fictitious and any similarity to the names and addresses used by an
actual business enterprise is entirely coincidental.
Regulatory Statements
FCC Statement
This device has been shown to be in compliance with and was tested in accordance with
the measurement procedures specified in the Standards and Specifications listed below.
Technical Standard: FCC Part 15 Class A
IC ICES-003
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
A
VCC1-A
CE Statement
This device has been shown to be in compliance with and was tested in accordance with
the measurement procedures specified in the Standards and Specifications listed below.
The main purpose of the system left and right ears are for 19” rack use
only. Do NOT use those ears to carry or transport the system.
Rack Mount Instructions - The following or similar rack-mount instructions are included with
the installation instructions:
1. Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the
operating ambient temperature of the rack environment may be greater than room
ambient. Therefore, consideration should be given to installing the equipment in an
environment compatible with the maximum ambient temperature (Tma) specified by the
manufacturer.
2. Reduced Air Flow - Installation of the equipment in a rack should be such that the
amount of air flow required for safe operation of the equipment is not compromised.
3. Mechanical Loading - Mounting of the equipment in the rack should be such that a
hazardous condition is not achieved due to uneven mechanical loading.
4. Circuit Overloading – Careful consideration should be given to the connection of the
equipment to the supply circuit and the effect that overloading of the circuits might have
on overcurrent protection and supply wiring. Appropriate consideration of equipment
nameplate ratings should be used when addressing this concern.
5. Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct connections
to the branch circuit (e.g. use of power strips).
The ITE is not intended to be installed and used in a home, school or public area accessible
to the general population, and the thumbscrews should be tightened with a tool after both
initial installation and subsequent access to the panel.
Warning: Always remove all power supply cords before service
This equipment intended for installation in restricted access locations.
Access should only be allowed by qualified SERVICE PERSONS or by USERS who have
been instructed about the reasons for the restrictions applied to the location and about
any precautions that shall be taken.
Access is through the use of a TOOL or lock and key, or other means of security, and is
controlled by the authority responsible for the location.
Noticesiii
CAUTION: (English)
Risk of explosion if battery is replaced by incorrect type. Please replace
the same or equivalent type battery use and dispose of used batteries
according to the instructions.
ATTENTION: (French)
IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UNE
BATTERIE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES
USAGEES CONFORMEMENT AUX INSTRUCTIONS.
VORSICHT: (German)
Explosionsgefahr bei unsachgemasem Austausch der Batterie.
Entsorgung gebrauchter Batterien nach Anleitung.
ADVERTENCIA: (Spanish)
Las baterias pueden explotar si no se manipulan de forma apropiada. No
desmonte ni tire las baterias al fuego. Siga las normativas locales al
desechar las baterias agotadas.
: (Simplified Chinese)
: (Traditional Chinese)
INFORMATION:
QSAN provides limited warranty for QSAN-branded hardware products:
System hardware and peripheral product (s): 3 years limited warranty
from date of original purchase.
For more detail warranty policy, please refer to QSAN official web site:
Table 4-2 Available Cables for XCubeDAS Series ......................................................................... 38
Table 5-1 Descriptions of the System Controls and Indicators LEDs ......................................... 50
Table 5-2 Descriptions of Disk Drive LEDs .................................................................................... 51
Table 5-3 Descriptions of XCubeDAS Series Controller LEDs ..................................................... 52
Table 5-4 Descriptions of the Power Supply Unit LED .................................................................. 53
Table 6-1 Mechanical Components of the Controller Module ..................................................... 56
Table 6-2 Mechanical Components of the PSU ............................................................................ 60
Table 6-3 Mechanical Components of the Fan Module ............................................................... 62
Contentsix
CAUTION:
Do NOT attempt to service, change, disassemble or upgrade the
equipment’s components by yourself. Doing so may violate your warranty
and expose you to electric shock. Refer all servicing to authorized service
personnel. Please always follow the instructions in this owner’s manual.
Preface
About This Manual
This manual provides technical guidance for designing and implementing QSAN XCubeDAS
series DAS system, and it is intended for use by system administrators, DAS designers,
storage consultants, or anyone who has purchased these products and is familiar with
servers and computer networks, network administration, storage system installation and
configuration, storage area network management, and relevant protocols.
Related Documents
There are related documents which can be downloaded from the website.
Thank you for purchasing QSAN Technology, Inc. products. QSAN XCubeDAS XD5300
Series is a cost-effective DAS (Direct Attached Storage) or JBOD (Just a Bunch Of Disks) for
server expansion. It is also a RAID expansion enclosure for QSAN SAN (Storage Area
Network) XCubeSAN series. The XD5300 series expansion units are designed with the latest
12Gb/s SAS expander, and built for a wide range of workloads, including databases, big
data and analytics, media streaming, video surveillance, private clouds, file and print serving,
e-mail and collaboration.
1.1. XCubeDAS Series Product Overview
QSAN XCubeDAS series is a DAS storage system, the system is fully compatible with all
major 12Gb/s SAS host cards, RAID controller cards, servers, and operating systems,
including Windows Server 2008/2012/2016, Storage Spaces, SLES (SUSE Linux Enterprise
Server), RHEL (Red Hat Enterprise Linux), CentOS (Community ENTerprise Operating
System), Solaris, Free BSD, and Mac OS X. The system hardware is a modular design for
FRU (field replacement unit). All the hardware modules are inside the rack mount chassis
including system controller module, front panel, rear panel, redundant power supply, and fan
module. This manual will direct you step by step to familiarize you with the XCubeDAS
hardware components, how to install the system, carry out the initial configure, and provide
you with some quick maintenance.
XCubeSAN series supports several standard form factors:
LFF (Large Form Factor): 12-bay 19” rack mount 2U chassis, 16-bay 19” rack mount 3U
chassis, and 24-bay 19” rack mount 4U chassis.
SFF (Small Form Factor): 26-bay 19” rack mount 2U chassis.
Overview1
Model Name
Controller Type
Form Factor, Bay Count, and Rack Unit
XD5324D
Dual Controller
LFF 24-bay 4U Chassis
XD5324S
Single Controller
LFF 24-bay 4U Chassis
Model Name
Controller Type
Form Factor, Bay Count, and Rack Unit
XD5316D
Dual Controller
LFF 16-bay 3U Chassis
XD5316S
Single Controller
LFF 16-bay 3U Chassis
Figure 1-1 Form Factors of All XCubeSAN Series Models
The following tables provide detailed information about all XCubeDAS Series models
arranged by form factors.
Table 1-1 XCubeDAS Series Storage System 4U 19” Rack Mount Models
Table 1-2 XCubeDAS Series Storage System 3U 19” Rack Mount Models
Table 1-3 XCubeDAS Series Storage System 2U 19” Rack Mount Models
Model Name
Controller Type
Form Factor, Bay Count, and Rack Unit
XD5312D
Dual Controller
LFF 12-bay 2U Chassis
XD5312S
Single Controller
LFF 12-bay 2U Chassis
XD5326D
Dual Controller
SFF 26-bay 2U Chassis
XD5326S
Single Controller
SFF 26-bay 2U Chassis
1.2. XCubeDAS Series Hardware Features
The following is a list of the key hardware components and optional components of the
XCubeDAS series for reference.
Latest 12Gb SAS 3.0 technology
Full range product selections
Flexible expansion
Dual-Active controller and high availability design with no single point of failure
10 x 12Gb/s SAS wide ports and total 480Gb/s bandwidth
Up to 24,000MB/s sequential read and 22,000MB/s sequential write throughput, up to
4.2 million sequential IOPS
Versatile topologies, zoning, and runtime configuration
Intuitive CubeView DAS central management software
Complete HBA and RAID controller cards support
Compatible with VMware vSAN and Microsoft Server 2016
Redundant power supply units and fan modules
Wake on SAS functionality by using SAS cable with sideband to connect with the
XCubeSAN series
You can also use SSDs to boost your overall system speed. If you purchase SATA SSDs
for your dual controller XCubeSAN system; you have to purchase 6G MUX board from
QSAN channel partners. Because there are different LFF and SFF disk drive trays, 6G
MUX board is needed to adapt to the type of bracket:
。 SATA 6Gb MUX board for installing 2.5” SATA SSD into LFF 3.5” disk drive tray
。 SATA 6Gb MUX board for installing 2.5” SATA SSD into SFF 2.5” disk drive tray
1.3. XCubeDAS Series Hardware Specifications
Following tables are hardware specifications of XS5200 and XS3200 series.
Overview3
Model name
XD5324D (Dual)
XD5324S
(Single)
XD5316D (Dual)
XD5316S
(Single)
XD5312D (Dual)
XD5312S
(Single)
XD5326D (Dual)
XD5326S
(Single)
Form Factor
4U 24-bay, LFF
3U 16-bay, LFF
2U 12-bay, LFF
2U 26-bay, SFF
I/O Controller
Dual-active or Single-upgradable controller
Host & Expansion
Connectivity (per
Controller)
5 x 12Gb/s SAS wide ports (SFF-8643, internal) connectors
(connect with the SAS cable by using mini-SAS HD SFF-8644 connector)
Drive Type
Mix & match 3.5" & 2.5" SAS, NL-SAS HDD
2.5” SAS, SATA1 SSD
2.5" SAS, NL-SAS
HDD
2.5” SAS, SATA1
SSD
HBAs & RAID
Cards Support2
Broadcom (LSI) 12Gb/s & 6Gb/s SAS HBAs
Broadcom (LSI) 12Gb/s & 6Gb/s SAS RAID Controller Cards
ATTO 12Gb/s & 6Gb/s SAS HBAs
ATTO 6Gb/s SAS RAID Controller Cards
OS Support
Windows Server 2008, 2008 R2, 2012, 2012 R2, 2016 Storage Spaces
SLES 10, 11, 12
RHEL 5, 6, 7
CentOS 6, 7
Solaris 10, 11
FreeBSD 9, 10
Mac OS X 10.11 or later
VMware, Hyper-V, & Citrix
Dimension
(H x W x D)
19” Rack mount
170.3 x 438 x
515 mm
19” Rack mount
130.4 x 438 x
515 mm
19” Rack mount
88 x 438 x 515
mm
19” Rack mount
88 x 438 x 491
mm
Power Supply
80 PLUS Platinum, two redundant 770W (1+1)
AC Input
Operating relative humidity 20% to 80% non-condensing
Non-operating relative humidity 10% to 90%
1
6Gb MUX board needed for 2.5" SATA drives in dual controller system.
2
The HBAs and RAID controller cards also specify the maximum number of drive/device support. Broadcom (LSI)
12Gb/s SAS HBA supports up to 1,024 drives/devices, Broadcom (LSI) 12Gb/s SAS RAID controller card up to
240 drives/devices, and ATTO 12Gb/s SAS HBA supports up to 2,048 drives.
1.4. XCubeDAS Series Package Contents
Following list are the package contents for the XCubeDAS series models.
System Chassis (x1)
Disk Drive Trays
。 XD5324 (4U 24-bay, LFF): 3.5” Disk Drive Tray (x24)
。 XD5316 (3U 24-bay, LFF): 3.5” Disk Drive Tray (x16)
。 XD5312 (2U 12-bay, LFF): 3.5” Disk Drive Tray (x12)
。 XD5326 (2U 26-bay, SFF): 2.5” Disk Drive Tray (x26)
AC Power Cords (x2)
RS-232 Console Cable (x2) for Dual Controller Model; (x1) for Single Controller Model
SAS 12G Expansion Cable (x2) for Dual Controller Model; (x1) for Single Controller
Model
Screws Pack for Disk Drives
Quick Installation Guide
1.5. XCubeDAS Series Optional Accessories
Following list are optional accessories for all XCubeDAS series models. If you want to
purchase these optional components, please contact your nearest local reseller or visit
QSAN official web site: https://qsan.com/location
Overview5
Model Name
Picture
Description
Applied Models
CBL-CNL
Console Cable, Phone-jack, 1
Meter
XD5324
XD5316
XD5312
XD5326
CBL-12SW150
SAS 12G Expansion Cable
with Wake-on-SAS, SFF-8644
to SFF-8644, 1.5 Meters
(This cable is not suitable for
connecting HBA or RAID card)
CBL-12SH150
SAS 12G Expansion Cable,
SFF-8644 to SFF-8644, 1.5
Meters
This chapter outlines the key hardware components or modules of the XCubeDAS system.
After reading this chapter, you will have a basic understanding of each part of the
XCubeDAS hardware and give you the ability to be able to successfully configure and
operate your XCubeDAS system. Following is the list of key components or modules of
XCubeDAS:
Front Panel
System Disk Drive Numbering
Supported Disk Drives and SSDs
Rear Panel
Power Unit
Fan Module
2.1. Front Panel
The XCubeDAS Series features a unique design: the system controls and indicators is
located on the right ear. The system controls and indicators module integrates functional
buttons and system state indicators, which can be easily operated and read by user. The
figure below contains detailed information about the button and indicators module. For a
greater understanding of the related colors and behaviors of each indicator on the front
panel, please refer to the chapter 5.1, Front Panel section in the Descriptions of LEDs and
Buttons chapter.
System Components Overview7
Number
Description
1
System Power Button/LED
2
UID (Unique Identifier) Button/LED
3
System Access LED
4
System Status LED
5
USB Port (Reserved)
Figure 2-1 System Controls and Indicators
Table 2-1 Descriptions of System Controls and Indicators
Figures and the table below illustrate LFF & SFF system front panel components.
Figure 2-2 LFF & SFF System Front Panel Components
Number
Description
1
System Left Ear
2
Disk Drive Tray
3
System Right Ear
4
The System Controls and Indicators
Table 2-2 LFF & SFF System Front Panel Components
Disk Drive Tray Indicators: figures and the table below illustrate LFF and SFF disk drive
tray indicators.
Figure 2-3 Disk Drive Indicators of LFF & SFF Disk Drive Tray
System Components Overview9
Number
Description
1
Disk Drive Power LED
2
Disk Drive Status LED
Table 2-3 Disk Drive Indicators of LFF & SFF Disk Drive Tray
For a greater understanding of the related color and the behavior of the disk drive, please
refer to the chapter 5.1, Front Panel section in the Descriptions of LEDs and Buttons chapter.
2.2. System Disk Drive Numbering
Figures below illustrate the XCubeDAS system disk drive numbering. The disk drive
numbering for LFF system starts from the top of first row in left column; this kind of disk
drive numbering rule helps to balance the system weight distribution and enable easy
management of disk drives zoning. The SFF system disk drive numbering is single row from
left to right. If you want to check the disk drive numbering rule while installing the disk
drives into the system, for LFF, you can find a disk drive numbering sticker on the right side
of the system chassis top cover; for SFF system, the disk drive numbering is printed on the
lower part of the system front.
Figure 2-4 System Disk Drive Numbering for the XCubeDAS Series
Form Factor of Disk Drive Tray
Drive Type
Connection Interface
LFF 3.5”
HDD
SAS, NL-SAS
SSD
SAS, SATA2
SFF 2.5”
HDD
SAS, NL-SAS
SSD
SAS, SATA3
INFORMATION:
2
When installing SATA SSDs in dual controller models, it needs to install
optional SATA 6Gb MUX board and bracket for 3.5” disk drive tray
(model name: HDM-351).
3
When installing SATA SSDs in dual controller models, it needs to install
optional SATA 6Gb MUX board and bracket for 2.5” disk drive tray
(model name: HDM-251).
Please contact a QSAN authorized reseller for details purchasing
information.
2.3. Supported Disk Drives and SSDs
The table below shows supported disk drives and SSDs for all XCubeDAS series models.
This can be a reference for you to purchase suitable disk drives or SSDs for your system.
QSAN has qualified the popular SAS HDDs and SAS/SATA SSDs available in the market; to
ensure that you have the highest level of flexibility in choosing the most advanced HDDs or
SSDs available from the manufacturers or purchase the best cost/performance SAS HDDs
or SAS/SATA SSDs from the market, to suit your budget/performance. We hope that this will
significantly reduce your IT infrastructure investment cost. If you want to check the
compatible HDDs or SSDs for your XCubeDAS system, please refer to the Compatibility
Matrix table.
Table 2-4 Supported Disk Drive Types
System Components Overview11
2.4. Rear Panel
The following content outlines the detail of the XCubeDAS series rear panel and
components. In this section, you will learn the name and location of the key components
and modules in the rear panel.
2.4.1. Rear Panel Layout
Figures and the table below illustrate the LFF and SFF system rear panel layout.
If the XCubeSAN chassis is configured with a single controller module,
the controller module MUST be installed in the upper slot.
Table 2-5 LFF & SFF Rear Panel Layout
2.4.2. Controller Module
The following image and table illustrate each component of a controller module. In this
section, you will learn the name and location of each port, LED and host cards (optional
parts).
Figure 2-6 General View of the Controller Module
System Components Overview13
= SAS LED
= Unique Identifier LED
= Controller Status LED
Number
Description
1
Reset to Factory Default Button
2
12Gb/s SAS Wide Port 1 and Port 2 (SFF8644)
3
12Gb/s SAS Wide Port 3 and Port 4 (SFF8644)
4
12Gb/s SAS Wide Port 5 (SFF8644)
5
Console Port (3.5mm jack to RS232)5
6
Service Port6
7
Buzzer Mute Button
8
Seven-segment LED Display
INFORMATION:
5
Console cable (NULL modem cable) to connect from console port of the
storage system to a RS 232 port on the management PC. The console
settings are on the following: Baud rate: 115,200, 8 data bit, no parity, 1
stop bit, and no flow control; terminal Type: vt100.
6
Reserved.
Figure 2-7 Components of the Controller Module
Table 2-6 Description of the Controller Module Components
For a greater understanding of the related color and the behavior of the controller module,
please refer to the chapter 5.2, Rear Panel section in the Descriptions of LEDs and Buttons
chapter.
All XCubeDAS series models are equipped with two redundant and hot swappable PSUs
(Power Supply Units). The PSU for 3U/4U systems and 2U systems are the same, but the
installation direction is different. (If you pull out the PSU from the system chassis, for 4U/3U
system, the sticker on the PSU will be at down side; for 2U system, the sticker will be at right
side).The images and the table below illustrate the location of PSU in the LFF or SFF system.
Figure 2-8 Location of the Power Supply Unit in the LFF or SFF System
System Components Overview15
Number
Description
1
PSU 1
2
PSU 2
Number
Description
1
PSU Release Tab
2
PSU Power Cord Connect
3
PSU Handle
4
PSU LED Indicator
Table 2-7 Location of the Power Supply Unit in the LFF or SFF System
Figure 2-9 Components of the Power Supply Unit
Table 2-8 Components of the Power Supply Unit
If you want to learn more about the related color and behavior of the PSU LED, please refer
to the chapter 5.2, Rear Panel section in the Descriptions of LEDs and Buttons chapter.
2.6. Fan Module
All XCubeDAS series models are equipped with two redundant and hot swappable fan
modules. The fan module for 4U/3U systems are the same, however 2U systems are
different. Each fan module includes two fans. Images and tables below illustrate the
location and mechanical components of the fan module that is installed in the LFF and SFF
system.
Figure 2-10 Location of Each Fan Module Installed in the LFF or SFF System
Table 2-9 Location of Each Fan Module Installed in the LFF or SFF System
System Components Overview17
Number
Description
1
Fan Module Release Tab
2
Fan Module Handle
Figure 2-11 Mechanical Components of the Fan Module
Table 2-10 Mechanical Components of the Fan Module
2.7. Seven-segment LED Display
The XCubeDAS XD5300 series features the seven-segment LED display for users to easily
identify a specific XCubeDAS system. The enclosure ID is assigned by head unit (XCubeSAN
series) automatically. The seven -segment LED display supports up to ten XCubeDAS
systems, and the numbering rule will start from 1 to A. For dual controller models, both
controllers will display the same enclosure ID. After the XD5300 had been assigned the
enclosure ID, head unit will assign the same enclosure ID when the system reboots or goes
shutdown. These enclosure IDs can be clean and reset if you execute the Clean Expansion
ID7 function in SANOS UI -> Maintenance -> Reset to Defaults of XCubeSAN series. If you
want to learn more about how to reset your system to factory, please refer to the chapter
6.5.5, Rest to Factory Default section in XCubeSAN SANOS 4.0 User’s Manual.
Figure 3-1 Front Side Components of LFF &SFF Disk Drive Trays
Table 3-2 Front Side Components of LFF & SFF Disk Drive Trays
Unlock the Disk Drive Tray and Remove from the System
The standard position of the disk drive tray is locked to prevent damage during transport.
You must unlock disk drive trays before starting to install drives into the system chassis.
The following content is the detailed steps for removing a disk drive tray from the system:
Unlock release button lock: shift the lock from left to right. (LFF and SFF trays)
Procedure of opening the LFF disk drive tray carrier handle: shift the carrier handle
release button from right to left; then carrier handle will automatically pop out.
Procedure of opening the SFF disk drive tray carrier handle: shift the carrier handle
release button from up to down; then carrier handle will automatically pop out.
Installing the System Hardware21
Figure 3-2 Unlock and Open the Carrier Handle of a Disk Drive Tray (LFF)
Figure 3-3 Unlock and Open the Carrier Handle of a Disk Drive Tray (SFF)
The following content is the procedure for removing disk drive trays from the system:
。 Hold the carrier handle and pull the disk drive tray out until it is free of the disk drive
bay.
。 Repeat steps above for another empty disk drive trays that you would like to remove.
。 Install and tighten all four screws to secure disk drive.
Figure 3-7 Align a Disk Drive & Install into a Tray (SFF-to-LFF)
For installing an SFF disk drive into an SFF tray
。 Place a disk drive tray onto a stable surface.
。 Remove the supporting bracket. Then align the disk drive with the connector facing
away from the carrier handle.
。 Align four disk drive tray screw holes on both sides of the disk tray.
。 Install and tighten all four screws to secure disk drive within the tray.
Installing the System Hardware25
Model Name
Picture
Description
Applied Models
HDT-351
3.5” Disk Drive Tray
XD5324
XD5316
XD5312
HDM-351
SATA 6Gb MUX Board and
Bracket for HDT-351
(2.5" SATA drives only)
HDT-251
2.5” Disk Drive Tray
XD5326
HDM-251
SATA 6Gb MUX Board and
Bracket for HDT-251
Figure 3-8 Align a Disk Drive & Install into a Tray (SFF-to-SFF)
The table below shows the available disk drive trays, MUX board with bracket, and their
descriptions.
Table 3-3 Available Disk Drive Trays for XCubeDAS Series
3.3. Installing the Optional Slide Rails
If you did not purchase QSAN qualified slide rails, please skip this section. The table below
shows the available slide rail, model name, and its description.
Table 3-4 Available Slide Rails for XCubeDAS Series
Model Name
Picture
Description
Applied Models
SLR-RM3640
Slide Rail
XD5300 Series
INFORMATION:
Slide rails is an optional part of all XCubeSAN series models, if you did not
purchase QSAN qualified slide rails, you can skip the fourth step of the
system installation tasks. If you want to purchase QSAN qualified slide
rails: full extension and thin slide with tool-less bracket: AA612508 series,
please contact QSAN authorized reseller.
CAUTION:
The populated XCubeDAS system can be very heavy, to avoid any
potential injury or harm to installers, or damage to the system, we strongly
recommend at least two certified operators or engineers perform the
system installation.
TIP:
Install the disk drive trays into the system after the system chassis is
mounted in the rack. Doing this can reduce the loading of the overall
weight when you mount the system chassis in the rack.
1. First step of the slide rails installation
。 Take the slide rails from the carton.
。 Pull the inner rail out and slide the intermediate rail back.
Installing the System Hardware27
Figure 3-9 First Step of the Slide Rails Installation
2. Second step of the slide rails installation
。 Install the inner member onto the chassis.
Figure 3-10 Second Step of the Slide Sails Installation
3. Third step of the slide rails installation
。 Install the outer rail/bracket assembly to the frame.
。 Repeat this installation step for the other side.
If you purchase optional slide rails, M5x20 screws that are dedicated for
optional slide rails are packed in the screws pack.
Figure 3-11 Third Step of the Slide Rails Installation
4. Fourth step of the slide rails installation
。 Pull the middle member fully extended in locked position.
。 Ensure ball bearing retainer is located at the front of the middle member.
。 Insert chassis into middle-outer member.
。 When hitting the stop, pull/push release tab to unlock and retract chassis into rack.
。 Use M5x20 screws to fasten the chassis ear.8
Installing the System Hardware29
Figure 3-12 Fourth Step of the Slide Sails Installation
3.4. Installing the Trays into the System
Before installing, please check if the carrier handle is at the open position. The following
procedure is for installing a tray into both LFF and SFF systems.
The following content and images are detailed steps for installing a tray into the system.
Align a disk drive with the tray to the empty bay you would like to install and then push it
all the way into the disk drive bay until the carrier handle is at closed position.
Lock the release button lock by pushing the lock from right to left.
Refer to the label on the system chassis for disk drive numbering. (Disk drive
numberings of 2U 26-bay are printed on the chassis.)
Figure 3-13 Install a Tray into the System and Lock the Release Button Lock (LFF)
Figure 3-14 Install a Tray into the System and Lock the Release Button Lock (SFF)
3.5. Connecting the System to a Host
The XCubeDAS series products are equipped with five 12Gb/s SAS wide ports (SFF-8644)
per controller for server storage expansion or array expansion unit for QSAN XCubeSAN
series as a scale up solution. To learn more about advanced types of cabling, please refer to
the chapter 4, Deployment Types and Cabling.
3.5.1. Server Storage Expansion (DAS or JBOD)
One Server / One XCubeDAS / Dual Path
The following figure shows an example of a dual controller, direct connect enclosure
configuration with one server accessing the storage. One server is direct connected to a
dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cables (SAS
12G expansion cable, SFF-8644 to SFF-8644).
Installing the System Hardware31
XCubeSAN
XCubeDAS
Wake-on-SAS Cable
XCubeDAS
Server
HBA / RAID Controller Card
Wake-on-SAS Cable
Figure 3-15 One Server / One XCubeDAS / Dual Path
3.5.2. XCubeSAN RAID Expansion
One XCubeSAN / One XCubeDAS / Dual Path
The following figure shows an example of a dual controller XCubeSAN series connected to
a dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS
12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644).
Figure 3-16 One XCubeSAN / One XCubeDAS / Dual Path
3.6. Connecting Power Cords and Powering ON the System
INFORMATION:
The power cord rating is the minimum requirement. The rating of the
power cord that you purchase must equal to or higher than the minimum
requirement to ensure the system safety and reliability.
Before you power on your XCubeDAS system for the first time, please make sure following
tasks are done:
Check the power cord type. The power cords for the XCubeDAS series will vary
depending on your country/region. If you find the power cords included with your
XCubeDAS system doesn’t match your current country/region, you may need to buy an
adapter for each power cord to connect the power outlet.
Power cord ratings:
。 100 – 127V~ 10A
。 200 – 240 V~ 5A
Install all disk drives in the system so the controllers can identify and configure them at
power-up.
Connect cables that connect the management port and data ports to your network, and
then power cords to the system; finally press the power button once to power on the
XCube SAN.
Figure 3-17 Press the Power Button One Time to Power on the System
Installing the System Hardware33
INFORMATION:
The Following are the operational conditions for all XCubeDAS series
models:
Temperature:
Operating temperature 0 to 40°C
Shipping temperature -10°C to 50°C
Relative Humidity:
Operating Relative Humidity 20% to 80% non-condensing
Non-Operating Relative Humidity 10% to 90%
TIP:
The XCubeDAS series will remember the current power state when the
power failed by accent. If the system is online state, after power is
recovered, the system will power on automatically. If the system is offline,
the system will keep power off.
To power off the system, please follow the steps outlined below:
Stop all I/O from all hosts to the DAS systems.
Press and hold the power button for 4 seconds.
Model Name
Picture
Description
Applied Models
CBL-12SW150
SAS 12G Expansion Cable
with Wake-on-SAS, SFF-8644
to SFF-8644, 1.5 Meters
(This cable is not suitable for
connecting HBA or RAID card)
XD5300 Series
Figure 3-19 Power off the System by Power Button
3.8. Wake-on-SAS to Power ON / OFF the System
For use with QSAN XCubeSAN series, QSAN’s Wake-on-SAS technology allows you to
remotely power on/off all cascaded XD5300 expansion enclosures by using QSAN
proprietary SAS cables. Wake-on-SAS ensures that expansion enclosures will not run idly,
consuming electricity after the SAN storage system is shut down for maintenance or other
purposes. Wake-on-SAS can avoid unnecessary electricity waste by allowing your devices to
be on only when it is necessary. A further advantage of Wake-on-SAS is that when you turn
on the SAN, the expansion enclosures will wake automatically, so there is no need to worry
about degrading a volume if you forget to turn them on first.
The table below shows the available expansion cable, model name, and its description.
Table 3-5 Available Expansion Cable for XCubeDAS Series
The following diagram shows that after the XCubeSAN series SAN storage receives the
magic packet being sent from the client’s computer, it powers on automatically and uses
Wake-on-SAS functionality to power-on the attached XD5300 expansion enclosures.
Installing the System Hardware35
Figure 3-20 Wake-on-SAS Technology
3.9. Discover and Monitor the System
After powering on the system, the next step is to discover the system on the host. If the
XCubeDAS series is connected as a server storage expansion, please refer to the user guide
of the HBAs or RAID controller cards. If the XCubeSAN series is connected as the expansion
unit of the XCubeSAN series, please refer to the chapter 8, Storage Management in the
XCubeSAN SANOS 4.0 User’s Manual.
To monitor the system, we provide a CubeView utility which is central management
software with graphic user interface to monitor the XCubeDAS series system. For more
information, please refer to the XCubeDAS CubeView User’s Manual. In addition, we also
provide CLI (Command Line Interface) to manage command line interface. For more
information, please refer to the XCubeDAS CLI User’s Manual.
Single Path
(for single or dual controller
models)
In a single path deployment, one path is connected from
the host/server to the XCubeDAS system. In this
deployment, only one controller in the enclosure is used.
Dual Path
(for dual controller models)
In a dual path deployment, two paths are connected from
the host/server to the XCubeDAS system. In this
deployment, both controllers in the system are used.
Because dual path deployments provide two paths to the
server or array expansion for redundancy even in the event
of device, cable, or power failure. In dual-path deployment
environment, disk drives must support dual paths I/O (SAS
interface).
Server Attached
(for single or dual controller
models)
In a server attached deployment, the server within an HBA
or a RAID controller card is connected to the XCubeDAS
system. In this deployment, both single and dual path
deployment modes are supported. Several models of
HBAs and RAID controller cards are supported for use with
XCubeDAS series. For more information, please refer to
the Compatibility Matrix table.
QSAN SAN Array Expansion
Enclosure Attached
(for single or dual controller
models)
In a QSAN SAN array expansion enclosure attached
deployment, the SAN array within the expansion ports is
connected to the XCubeDAS system. In this deployment,
both single and dual path deployment modes are
supported. For more information, please refer to the
This chapter will show detailed deployment types and cabling for the XCubeDAS series. You
can start to build up a deployment plan for your XCubeDAS series in server storage
expansion (DAS or JBOD) or QSAN XCubeSAN series array expansion enclosure.
4.1. Deployment Types
XCubeDAS series supports the following deployment types:
Table 4-1 Deployment Types
Deployment Types and Cabling37
XCubeSAN Hardware Owner’s Manual.
Model Name
Picture
Description
Applied Models
CBL-12SW150
SAS 12G Expansion Cable
with Wake-on-SAS, SFF-8644
to SFF-8644, 1.5 Meters
(This cable is not suitable for
connecting HBA or RAID card)
XD5300 Series
CBL-12SH150
SAS 12G Expansion Cable,
SFF-8644 to SFF-8644, 1.5
Meters
For more detail deployment type and cabling, please refer following sections.
4.2. Cabling the System
The following examples illustrate how to configure the cabling for the XCubeDAS series.
Recommended SAS cable length for the host connection is less than 3 meters. The
XCubeDAS supports a maximum of up to 260 drives for the system storage space
expansion; both single and dual path cabling are supported. The expansion cables are
needed for XCubeDAS series in server storage expansion (DAS or JBOD). If users want to
enable wake on SAS for the XCubeSAN series array expansion enclosures, the QSAN
genuine SAS cable with sideband is required to enable this feature.
The table below shows the available cables, model name, and its description.
Table 4-2 Available Cables for XCubeDAS Series
4.2.1. Expansion Configuration Rules
For the maximum number of extension enclosures and disk drives support, it depends on
the capability of the HBAs and RAID controller cards. Please refer to the user guides of the
HBAs or RAID controller cards.
For the expansion of QSAN XCubeSAN series SAN storage, it supports up to ten of mixing
XCubeDAS XD5300 series for expansion and allows scaling up to 286 disk drives (including
SAN storage). Please refer to the chapter 4.2.1, Expansion Configuration Rules in the
4.2.2. Server Storage Expansion with Single Path Deployment
XCubeDAS
Server
HBA / RAID Controller Card
Cascade Topology: One Server / One XCubeDAS / Single Path
The following figure shows an example of a single controller, direct connect enclosure
configuration with one server accessing the storage. One server is direct connected to a
single controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS
12G expansion cable, SFF-8644 to SFF-8644).
Figure 4-1 Cascade Topology: One Server / One XCubeDAS / Single Path
4.2.3. Server Storage Expansion with Dual Path Deployment
For redundancy, recommend to connect two paths and run MPIO (MultiPath I/O)
configurations to ensure data consistency in the rare event of a failure in the host
connectivity from a single path.
Deployment Types and Cabling39
XCubeDAS
Server
HBA / RAID Controller Card
Cascade Topology: One Server / One XCubeDAS / Dual Path
The following figure shows an example of a dual controller, direct connect enclosure
configuration with one server accessing the storage. One server is direct connected to a
dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cables (SAS
12G expansion cable, SFF-8644 to SFF-8644).
Figure 4-2 Cascade Topology: One Server / One XCubeDAS / Dual Path
Cascade Topology: One Server / Two XCubeDAS / Dual Path
XCubeDAS 1
XCubeDAS 2
Server
HBA / RAID Controller Card
The following figure shows an example of a dual controller, direct connect enclosure
configuration with one server accessing the storage. One server is direct connected to a
dual controller XCubeDAS XD5300 series, which is in turn connected to the second dual
controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cables (SAS 12G
expansion cable, SFF-8644 to SFF-8644).
Deployment Types and Cabling41
Figure 4-3 Cascade Topology: One Server / Two XCubeDAS / Dual Path
INFORMATION:
Reverse topology support depends on the capability of the HBAs or RAID
controller cards.
XCubeDAS 1
XCubeDAS 2
Server
HBA / RAID Controller Card
Reverse Topology: One Server / Two XCubeDAS / Dual Path
The XCubeDAS can be connected in redundant connection mode based on forward
direction and backward direction. This provides the optimal networking reliability.
The following figure shows an example of a dual controller, direct connect enclosure
configuration with one server accessing the storage. One server is direct connected to a
dual controller XCubeDAS XD5300 series, which is in turn connected to the dual controller
XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cables (SAS 12G expansion
cable, SFF-8644 to SFF-8644). The connection in forward direction is shown as blue cables.
The connection in backward direction is shown as orange cables.
Figure 4-4 Reverse Topology: One Server / Two XCubeDAS / Dual Path
4.2.4. XCubeSAN Array Expansion with Single Path Deployment
XCubeSAN
XCubeDAS
Wake-on-SAS Cable
Cascade Topology: One XCubeSAN / One XCubeDAS / Single Path
The following figure shows an example of a single controller XCubeSAN series connected to
a single controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS
12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644).
Figure 4-5 Cascade Topology: One XCubeSAN / One XCubeDAS / Single Path
4.2.5. XCubeSAN Array Expansion with Dual Path Deployment
For redundancy, recommend to connect two paths and run MPIO (MultiPath I/O)
configurations to ensure data consistency in the rare event of a failure in the host
connectivity from a single path.
Deployment Types and Cabling43
XCubeSAN
XCubeDAS
Wake-on-SAS Cable
Wake-on-SAS Cable
Cascade Topology: One XCubeSAN / One XCubeDAS / Dual Path
The following figure shows an example of a dual controller XCubeSAN series connected to
a dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS
12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644).
Figure 4-6 Cascade Topology: One XCubeSAN / One XCubeDAS / Dual Path
Cascade Topology: One XCubeSAN / Two XCubeDAS / Dual Path
XCubeSAN
XCubeDAS 1
XCubeDAS 2
Wake-on-SAS Cable
Wake-on-SAS Cable
Wake-on-SAS Cable
Wake-on-SAS Cable
The following figure shows an example of a dual controller XCubeSAN series connected to
a dual controller XCubeDAS XD5300 series which is in turn connected to the second dual
controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS 12G
expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644).
Figure 4-7 Cascade Topology: One XCubeSAN / Two XCubeDAS / Dual Path
Deployment Types and Cabling45
INFORMATION:
Reverse topology will be available in SANOS firmware 1.1.0.
XCubeSAN
XCubeDAS 1
XCubeDAS 2
Wake-on-SAS Cable
Wake-on-SAS Cable
Wake-on-SAS Cable
Wake-on-SAS Cable
Reverse Topology: One XCubeSAN / Two XCubeDAS / Dual Path
The XCubeDAS can be connected in redundant connection mode based on forward
direction and backward direction. This provides the optimal networking reliability.
The following figure shows an example of a dual controller XCubeSAN series connected to
a dual controller XCubeDAS XD5300 series which is in turn connected to the second dual
controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS 12G
expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644). The connection in forward
direction is shown as blue cables. The connection in backward direction is shown as orange
cables.
Figure 4-8 Reverse Topology: One XCubeSAN / Two XCubeDAS / Dual Path
Tree topology will be available in SANOS firmware 1.1.0.
XCubeSAN
XCubeDAS 1
XCubeDAS 2
Wake-on-SAS Cable
Wake-on-SAS Cable
Wake-on-SAS Cable
Wake-on-SAS Cable
The XCubeDAS can be connected in tree topology to reduce the latency.
The following figure shows an example of a dual controller XCubeSAN series connected to
two dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS
12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644).
Figure 4-9 Tree Topology: One XCubeSAN / Two XCubeDAS / Dual Path
Deployment Types and Cabling47
XCubeDAS
4.2.6. Multi-server Attached Cabling Deployment
Cascade Topology: Five Servers / One XCubeDAS / Dual Path
The following figure shows an example of a dual controller, direct connect enclosure
configuration with five servers accessing the storage. Five servers are direct connected to a
dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cables (SAS
12G expansion cable, SFF-8644 to SFF-8644).
Figure 4-10 Cascade Topology: Five Servers / One XCubeDAS / Dual Path
In this chapter, you can find all LED definitions and button behaviors of the XCubeDAS
series models. By reviewing this chapter, you will have a basic understanding about the
current status of the system or specific components by recognizing the LED status.
5.1. Front Panel
In this session, we will describe the system controls and indicators, and the disk drive LEDs
in the front panel.
5.1.1. System Controls and Indicators
XCubeDAS features the button and indication module on the right ear. Please refer to the
following content for definitions of LED behaviors.
Figure 5-1 System Controls and Indicators
Descriptions of LEDs and Buttons49
Number
Description
Definition
1
Enclosure Power
Button/LED
Power Button
Press the button one time to turn ON the
system power and keep pressing for 4
seconds to turn OFF the system power.
Power LED
Solid White: Power is ON (at least one
power supply unit is supplying power to
the system).
Blinking White: The system is in the stage
of boot or shutdown.
Off: The system is shutdown.
2
UID Button/LED
UID (Unique Identifier) button
Press the button one time to turn it ON;
press it again to turn it OFF.
UID (Unique Identifier) LED
Press the button to turn it ON, and press it
again to turn it OFF.
Solid Blue: The system has been
identified.
Off: The system has not been identified.
3
Enclosure Access
LED
Enclosure Access LED
(Indicate the host interface connectivity.)
Blinking Blue: The host interface activity
is on-going.
Off: There is no host interface activity.
4
Enclosure Status
LED
Status LED
(Indicate current health status of the system.)
Solid Amber: System has errors including
PSU failure, abnormal voltage, abnormal
temperature, any fan module failed or
removed.
Off: The system is healthy.
5
USB Port
The USB port is reserved.
Table 5-1 Descriptions of the System Controls and Indicators LEDs
SolidGreen: The PSU is on and normal.
Blinking Green: The PSU is off, +5VSB
(Standby) is on
Solid Amber: There is critical event caused
shutdown.
Blinking Amber: There are PSU warning
events including high temperature, high
power, high current, slow fan, or under input
voltage.
Please refer to the following content for definitions of the LED behaviors.
Figure 5-4 The Power Supply Unit LED
Table 5-4 Descriptions of the Power Supply Unit LED
Descriptions of LEDs and Buttons53
CAUTION:
We recommend that all maintenance is carried out by a certified
technician. Do not attempt to carry out any maintenance outside of those
outlined in the following section of this guide. System damage due to
incorrect maintenance or FRU replacement can affect your product
warranty. If you are unsure of the problem related to your XCubeDAS
series system, we strongly recommend you to contact or get help from
QSAN support team:
Via the Web: https://qsan.com/support
Via Telephone: +886-2-7720-2118 extension 136
This chapter provides quick maintenance and instruction of removing / installing FRU (Field
Replaceable Unit) or optional components of all the XCubeDAS series models. All of the
XCubeDAS models feature the HA design, any of the FRU components can be hot swapped
and replaced with zero downtime in the rare event of a component failure. If you encounter
any issues caused by FRU components while operating the XCubeDAS, please refer to
related section and follow the quick troubleshooting procedures step by step.
6.1. Removing / Installing the Controller Module
This section outlines how to check the status of your controller module and the procedure
of removing / installing the controller module when encountering problems.
The controller module is heavy and fragile; please use both hands
while installing, removing, or carrying the controller module.
Recommended place for removing the controller module: the system
is in a well secured rack or on a stable surface.
For single controller model, the controller must be installed into slot 1
(the top slot of the system in rear view) and you must install the
dummy controller cage provided for the empty slot to ensure the
proper system cooling.
If you see the controller status LED shows solid red color, which means your controller
module is encountering an issue and need to be replaced immediately. You need to follow
the procedures below to remove problematic controller module and install a healthy one.
Figure 6-1 Warning Message of Controller Module by the Status LED
The following images illustrate mechanical components of the controller module.
Quick Maintenance55
Number
Description
1
Release Lever
2
Thumb Screw
Figure 6-2 Mechanical Components of the Controller Module
Table 6-1 Mechanical Components of the Controller Module
The following are detailed steps for removing the controller module from the system
chassis.
Use a Phillips screwdriver to loosen the thumb screws on each release levers.
Pull down both release levers at the same time and then pull out about half length of the
controller module by holding two release levers.
Use one hand to hold one end of the controller module (the side with release levers) and
the other hand hold the bottom of the controller; pull out the controller module until it is
free from the system chassis.
Figure 6-3 Procedures of Removing the Controller Module
Installing the Controller Module
The following content and images are the detail steps of installing the controller module
into the system chassis.
Make sure the position of both release levers of the controller is at downward.
Align and place the controller to the empty controller slot.
Push the controller module all the way into the controller slot until the position of two
release levers move upward automatically.
Pull up both release leavers at the same time until they totally parallel with the controller
cage and then use a Phillips screw driver to tighten both screws.
Quick Maintenance57
Figure 6-4 Detailed Procedures of the Controller Module installation
After about 30 seconds from the time you have installed the controller module into the
system chassis, the status LED will show solid green color if controller module is
successfully installed.
6.2. Removing / Installing the Power Supply Unit
The standard XCubeDAS series system comes with two redundant PSUs (Power Supply
Units) that allow users to hot swap it when one of the PSUs is not functioning.
All XCubeDAS models are fitted with the same PSU, but the installation direction came differ.
Please refer to the following content for the PSU removal / installation guide.
The power supply unit is heavy and fragile; please use both hands while
installing, removing, or carrying the controller module. Recommended
place for removing the controller module: the system is in a well secured
rack or on a stable surface.
If you see the PSU LED shows solid or blinking amber color which means your PSU has
encountered an issue and need to be replaced immediately. You need to follow the
procedure of how to remove problematic PSU module and install a healthy one.
Removing the Power Supply Unit
The images and the table below provide description of mechanical components of the PSU.
Please note that the PSU installed in 4U/3U or 2U system chassis are the same but the
installation direction is different (If you pull out the PSU from the system chassis, for 4U/3U
systems, the sticker on the PSU will be facing downwards; for 2U system, the sticker will be
on the right hand side). Please be sure to use the correct installation direction of the PSU to
prevent any potential damage by improper installation.
Figure 6-5 Mechanical Components of the PSU
Quick Maintenance59
Number
Description
1
PSU Release Tab
2
PSU Handle
Table 6-2 Mechanical Components of the PSU
Before removing the PSU, disconnect the power cord from the wall outlet; then remove the
other end that is connected to the PSU.
The following are detailed steps of removing a PSU from the system chassis.
Hold the PSU handle first, and then press the release tab.
Pull out the power supply about half of the total PSU length.
Use one hand to hold one end of the PSU (the side with release tab) and the other hand
hold the bottom of the power supply unit; pull out the power supply unit until it is free
from the system chassis.
Figure 6-6 Procedures of Removing the Power Supply Unit
Installing the Power Supply Unit
The following are detailed steps of installing the PSU into the system chassis.
Use one hand to hold one end of the power supply unit (the side with release tab and
handle) and the other hand hold the bottom of the power supply unit; then align the PSU
with the empty PSU slot.
Push the PSU all the way into the empty slot until you hear the “click” sound from the
CAUTION:
The fan module is heavy; please use both hands while removing, holding,
or carrying the fan module. The fan module is hot swappable, but power
off the system to do the fan module installing or removing is highly
recommended. Recommended place for installing / removing a fan
module: the system is on the well secured rack or onto stable surface.
release tab.
Figure 6-7 Installing the Power Supply Unit in the System Chassis
If the PSU is successfully installed, the status LED will show solid green color (if no other
malfunction is encountered).
6.3. Removing / Installing the Fan Module
The standard XCubeDAS system comes with two redundant fan modules that allow you to
hot swap it when one of the fan modules encounters an issue. In the event that the fan
module fails, it can be hot-swapped. The XCubeDAS series utilizes two types of fan module
for 4U/3U and 2U system chassis. Please refer to the following information for the fan
module removing / installing procedures.
Quick Maintenance61
Number
Description
1
The Fan Module Release Tab
2
The Fan Module Handle
If you see following phenomenon of your XCubeDAS:
The system status LED shows solid amber color.
The fan module is running at high RPM.
The PSU and controller are normal which means your fan module has encountered an
issue and needs to be immediately replaced. You need to follow the procedures below
to remove problematic fan module and install a healthy one.
Removing the Fan Module
Figures below are fan modules for 4U/3U or 2U system chassis.
Figure 6-8 Mechanical Components of the Fan Module
Table 6-3 Mechanical Components of the Fan Module
The following details the steps of removing the fan module from the system chassis.
Hold the fan module handle first, and then press the release tab.
Pull out the fan module around half of the total fan module length.
After installing your device, locate the serial number on the sticker located on the side of the
chassis and use it to register your product at https://partner.qsan.com/ (End-User
Registration). We recommend registering your product in QSAN partner website for
firmware updates, document download, and latest news in eDM. To contact QSAN Support,
please use the following information.
Via the Web: https://qsan.com/support
Via Telephone: +886-2-7720-2118 extension 136
Product name, model or version, and serial number
Operating system name and version
Firmware version
Error messages or capture screenshots
Product-specific reports and logs
Add-on products or components installed
Third-party products or components installed
Information for Technical Support
The following system information is necessary for technical support, please refer to
following for what and where to get the information of your XCubeDAS series model.
7.2. Online Customer Support
For better customer support, every XCubeDAS series models include the console cable (two
for dual controller models), one for single controller models) for online support. Please
follow the procedures below to setup the online help environment for QSAN support team.
Support and Other Resources65
The following procedure will help you to setup the serial console via the console cable that
is enclosed in the shipping carton. The following image is the appearance of the console
cable.
Figure 7-1 Appearance of a Console Cable
Procedures to Setup the Serial Console
1. Setup the serial cable between the controller and one server/host like in the below
image.
Figure 7-2 Connect the Console Cable
2. You must use terminal software such as HyperTerminal or Putty to open the console
QSAN is committed to providing documentation that meets and exceeds your expectations.
To help us improve the documentation, email any errors, suggestions, or comments to
docsfeedback@qsan.com.
When submitting your feedback, include the document title, part number, revision, and
publication date located on the front cover of the document.
Support and Other Resources71
Appendix
End-User License Agreement (EULA)
Please read this document carefully before you use our product or open the package
containing our product.
YOU AGREE TO ACCEPT TERMS OF THIS EULA BY USING OUR PRODUCT, OPENING THE
PACKAGE CONTAINING OUR PRODUCT OR INSTALLING THE SOFTWARE INTO OUR
PRODUCT. IF YOU DO NOT AGREE TO TERMS OF THIS EULA, YOU MAY RETURN THE
PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN
ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY.
General
QSAN Technology, Inc. ("QSAN") is willing to grant you (“User”) a license of software,
firmware and/or other product sold, manufactured or offered by QSAN (“the Product”)
pursuant to this EULA.
License Grant
QSAN grants to User a personal, non-exclusive, non-transferable, non-distributable, nonassignable, non-sub-licensable license to install and use the Product pursuant to the terms
of this EULA. Any right beyond this EULA will not be granted.
Intellectual Property Right
Intellectual property rights relative to the Product are the property of QSAN or its licensor(s).
User will not acquire any intellectual property by this EULA.
License Limitations
User may not, and may not authorize or permit any third party to: (a) use the Product for any
purpose other than in connection with the Product or in a manner inconsistent with the
design or documentations of the Product; (b) license, distribute, lease, rent, lend, transfer,
assign or otherwise dispose of the Product or use the Product in any commercial hosted or
service bureau environment; (c) reverse engineer, decompile, disassemble or attempt to
discover the source code for or any trade secrets related to the Product, except and only to
the extent that such activity is expressly permitted by applicable law notwithstanding this
limitation; (d) adapt, modify, alter, translate or create any derivative works of the Licensed
Software; (e) remove, alter or obscure any copyright notice or other proprietary rights notice
on the Product; or (f) circumvent or attempt to circumvent any methods employed by QSAN
to control access to the components, features or functions of the Product.
Disclaimer
QSAN DISCLAIMS ALL WARRANTIES OF PRODUCT, INCLUDING BUT NOT LIMITED TO ANY
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT,
TITLE, AND NON-INFRINGEMENT. ALL PRODUCTS ARE PROVIDE “AS IS” WITHOUT
WARRANTY OF ANY KIND. QSAN MAKES NO WARRANTY THAT THE PRODUCT WILL BE
FREE OF BUGS, ERRORS, VIRUSES OR OTHER DEFECTS.
IN NO EVENT WILL QSAN BE LIABLE FOR THE COST OF COVER OR FOR ANY DIRECT,
INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR SIMILAR DAMAGES OR
LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA,
INFORMATION, REVENUE, PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE
USE OR INABILITY TO USE THE PRODUCT OR OTHERWISE UNDER OR IN CONNECTION
WITH THIS EULA OR THE PRODUCT, WHETHER BASED ON CONTRACT, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF QSAN HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
Limitation of Liability
IN ANY CASE, QSAN’S LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS EULA OR
THE PRODUCT WILL BE LIMITED TO THE TOTAL AMOUNT ACTUALLY AND ORIGINALLY
PAID BY CUSTOMER FOR THE PRODUCT. The foregoing Disclaimer and Limitation of
Liability will apply to the maximum extent permitted by applicable law. Some jurisdictions
do not allow the exclusion or limitation of incidental or consequential damages, so the
exclusions and limitations set forth above may not apply.
Termination
If User breaches any of its obligations under this EULA, QSAN may terminate this EULA and
take remedies available to QSAN immediately.
Miscellaneous
QSAN reserves the right to modify this EULA.
QSAN reserves the right to renew the software or firmware anytime.
Appendix73
QSAN may assign its rights and obligations under this EULA to any third party without
condition.
This EULA will be binding upon and will inure to User’s successors and permitted
assigns.
This EULA shall be governed by and constructed according to the laws of R.O.C. Any
disputes arising from or in connection with this EULA, User agree to submit to the
jurisdiction of Taiwan Shilin district court as first instance trial.