Copyright@2004~2014 Qsan Technology, Inc. All Rights Reserved.
Qsan Document – User Manual
Preface
0
CAUTION:
Do not attempt to service, change, disassemble or upgrade the equipment’s
components by yourself. Doing so may violate your warranty and expose you to
electric shock. Refer all servicing to authorized service personnel. Please always
follow the instructions in this user’s manual.
Symbol
Meaning
Description
About This Manual
This manual is the introduction of Qsan storage system and it aims to help users know the
operations of the disk array system easily. Information contained in this manual has been
reviewed for accuracy, but not for product warranty because of the various environments / OS /
settings. Information and specification will be changed without further notice. For any update
information, please visit www.QsanTechnology.com and your contact windows.
Before reading this manual, it assumes that you are familiar with computer skills such as hardware,
storage concepts and network technology. It also assumes you have basic knowledge of
Redundant Array of Independent Disks (RAID), Storage Area Network (SAN), Fibre Channel (FC),
Internet SCSI (iSCSI), Serial-attached SCSI (SAS), Serial ATA (SATA), technology.
Technical Support
Thank you for using Qsan Technology, Inc. products; if you have any question, please e-mail to
Support@QsanTechnology.com. We will answer your question as soon as possible.
Tips and Cautions
This manual uses the following symbols to draw attention to important safety and operational
information.
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Qsan Document – User Manual
TIP
Tips provide helpful information, guidelines, or suggestions for
performing tasks more effectively.
CAUTION
Cautions indicate that failure to take a specified action could
result in damage to the software or hardware.
Conventions
Description
Bold
Indicates text on a window, other than the window title, including menus,
menu options, buttons, fields, and labels.
Example: Click OK button.
<Italic>
Indicates a variable, which is a placeholder for actual text provided by the
user or system.
Example: copy <source-file> <target-file>.
[ ] square
brackets
Indicates optional values.
Example: [ a | b ] indicates that you can choose a, b, or nothing.
{ } braces
Indicates required or expected values.
Example: { a | b } indicates that you must choose either a or b.
| vertical bar
Indicates that you have a choice between two or more options or
arguments.
/ Slash
Indicates all options or arguments.
underline
Indicates the default value.
Example: [ a | b ]
Conventions
The following table describes the typographic conventions used in this manual.
FCC and CE statements
FCC Statement
This device has been shown to be in compliance with and was tested in accordance with the
measurement procedures specified in the Standards and Specifications listed below and as
indicated in the measurement report number: xxxxxxxx-F
Technical Standard: FCC Part 15 Class A (Verification)
IC ICES-003
CE Statement
This device has been shown to be in compliance with and was tested in accordance with the
measurement procedures specified in the Standards and Specifications listed below and as
indicated in the measurement report number: xxxxxxxx-E
Technical Standard: EMC DIRECTIVE 2004/108/EC
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Qsan Document – User Manual
CAUTION:
The main purpose of the handles is for rack mount use only. Do not use the
handles to carry or transport the systems.
(EN55022 / EN55024)
UL Statement
Rack Mount Instructions - The following or similar rack-mount instructions are included with the
installation instructions:
1. Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the
operating ambient temperature of the rack environment may be greater than room ambient.
Therefore, consideration should be given to installing the equipment in an environment
compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
2. Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of
air flow required for safe operation of the equipment is not compromised.
3. Mechanical Loading - Mounting of the equipment in the rack should be such that a
hazardous condition is not achieved due to uneven mechanical loading.
4. Circuit Overloading - Consideration should be given to the connection of the equipment to
the supply circuit and the effect that overloading of the circuits might have on overcurrent
protection and supply wiring. Appropriate consideration of equipment nameplate ratings
should be used when addressing this concern.
5. Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct connections to
the branch circuit (e.g. use of power strips).
The ITE is not intended to be installed and used in a home, school or public area accessible to the
general population, and the thumbscrews should be tightened with a tool after both initial
installation and subsequent access to the panel.
Warning: Remove all power supply cords before service
This equipment intended for installation in restricted access location.
Access can only be gained by SERVICE PERSONS or by USERS who have been instructed
about the reasons for the restrictions applied to the location and about any precautions that
shall be taken.
Access is through the use of a TOOL or lock and key, or other means of security, and is
controlled by the authority responsible for the location.
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Qsan Document – User Manual
CAUTION: (English)
Risk of explosion if battery is replaced by incorrect type. Please replace the
same or equivalent type battery use and dispose of used batteries according to
the instructions.
ATTENTION: (French)
IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE
DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES USAGÉES
CONFORMÉMENT AUX INSTRUCTIONS.
VORSICHT: (German)
Explosionsgefahr bei unsachgemaßem Austausch der Batterie. Entsorgung
gebrauchter Batterien nach Anleitung.
ADVERTENCIA: (Spanish)
Las baterías pueden explotar si no se manipulan de forma apropiada. No
desmonte ni tire las baterías al fuego. Siga las normativas locales al desechar las
baterías agotadas.
ABOUT THIS MANUAL ...................................................................................................................................... 3
TECHNICAL SUPPORT ........................................................................................................................................ 3
TIPS AND CAUTIONS ......................................................................................................................................... 3
FCC AND CE STATEMENTS ................................................................................................................................. 4
Front View ......................................................................................................................................... 17
Disk Drive Assembly .......................................................................................................................... 22
System Installation and Deployment ................................................................................................ 46
POWER ON/OFF ......................................................................................................................................... 60
Power on the System ........................................................................................................................ 60
Power off the System ........................................................................................................................ 60
Web UI .............................................................................................................................................. 66
HOW TO USE THE GUIDED CONFIGURATIONS ...................................................................................................... 68
SYSTEM CONFIGURATION ................................................................................................................................ 79
System Settings ................................................................................................................................. 79
SES ................................................................................................................................................... 119
SYSTEM MAINTENANCE................................................................................................................................. 120
System Information ........................................................................................................................ 120
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Disk .................................................................................................................................................. 128
Thin Provisioning Case .................................................................................................................... 139
DISK ROAMING............................................................................................................................................ 140
MPIO AND MC/S ....................................................................................................................................... 142
TRUNKING AND LACP ................................................................................................................................... 144
Clone Transfers to QReplica ............................................................................................................ 166
FAST REBUILD ............................................................................................................................................. 169
I/O Type .......................................................................................................................................... 174
SYSTEM BUZZER .......................................................................................................................................... 178
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MICROSOFT ISCSIINITIATOR .......................................................................................................................... 188
Connect to iSCSI Target ................................................................................................................... 188
MICROSOFT VSS ......................................................................................................................................... 193
Using QVSSClient............................................................................................................................. 196
GLOSSARY AND ACRONYM LIST ............................................................................................................................... 199
INDEX .......................................................................................................................................................... 201
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Qsan Document – User Manual
Overview
1
AegisSAN Q500
(2U12bays)
AegisSAN Q500
(3U16bays)
AegisSAN Q500
(4U24bays)
AegisSAN V100 and J100
(3U16bays)
AegisSAN V100 and J100
(4U24bays)
Product Overview
This user manual describes how to set up and use the Qsan storage systems. There are several
types of chassis available now.
AegisSAN Q500 Series:
AegisSAN V100 Series and JBOD J100 Series:
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AegisSAN LX 212 and J300Q
(2U12bays)
AegisSAN LX 316 and J300Q
(3U16bays)
AegisSAN LX 424 and J300Q
(4U24bays)
AegisSAN LX 460 and J300Q
(4U60bays)
AegisSAN LX Series and JBOD J300Q Series:
The storage array, available in different configurations of Fibre Channel, GbE iSCSI, 10GbE iSCSI
and SAS interfaces, provides a flexible, intelligent, storage area network (SAN) solution for
virtualized server environments and the glowing demand for data storage. Qsan storage systems
can provide non-stop service with a high degree of fault tolerance by using Qsan RAID technology
and advanced array management features.
Model Comparison
Qsan storage system AegisSAN Q500-XXX-Xxxx, AegisSAN V100-XXX-Xxxx and AegisSAN LX
XXXXQ-Xxxx stands for the following models.
AegisSAN Q500-XXX stands for front-end interfaces:
Q500-P10: 6 x GbE iSCSI ports per controller.
Q500-P20: 2 x 10GbE iSCSI ports (SFP+) + 2 x GbE iSCSI ports per controller.
Q500-P21: 2 x 10GbE iSCSI ports (10GBASE-T) + 2 x GbE iSCSI ports per controller.
Q500-F20: 2 x 8Gb Fibre Channel ports (SFP+) + 2 x GbE iSCSI ports per controller.
Q500-F21: 4 x 8Gb Fibre Channel ports (SFP+) + 2 x GbE iSCSI ports per controller.
Q500-F30: 2 x 16Gb Fibre Channel ports (SFP+) + 2 x GbE iSCSI ports per controller.
AegisSAN V100-XXX stands for front-end interfaces:
V100-P10: 6 x GbE iSCSI ports per controller.
V100-P20: 2 x 10GbE iSCSI ports (SFP+) + 6 x GbE iSCSI ports per controller.
V100-F30: 2 x 16Gb Fibre Channel ports (SFP+) + 6 x GbE iSCSI ports per controller.
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Host Interface
2U12
3U16
4U24
6 x GbE iSCSI
Q500-P10-D212
Q500-P10-S212
Q500- P10-D316
Q500- P10-S316
Q500- P10-D424
Q500- P10-S424
2 x 10GbE iSCSI (SFP+)
+ 2 x GbE iSCSI
Q500-P20-D212
Q500-P20-S212
Q500- P20-D316
Q500- P20-S316
Q500- P20-D424
Q500- P20-S424
2 x 10GbE iSCSI
(10GBASE-T)
+ 2 x GbE iSCSI
Q500-P21-D212
Q500-P21-S212
Q500- P21-D316
Q500- P21-S316
Q500- P21-D424
Q500- P21-S424
2 x 8Gb FC (SFP+)
+ 2 x GbE iSCSI
Q500-F20-D212
Q500-F20-S212
Q500-F20-D316
Q500-F20-S316
Q500-F20-D424
Q500-F20-S424
4 x 8Gb FC (SFP+)
+ 2 x GbE iSCSI
Q500-F21-D212
Q500-F21-S212
Q500-F21-D316
Q500-F21-S316
Q500-F21-D424
Q500-F21-S424
2 x 16Gb FC (SFP+)
+ 2 x GbE iSCSI
Q500-F30-D212
Q500-F30-S212
Q500-F30-D316
Q500-F30-S316
Q500-F30-D424
Q500-F30-S424
AegisSAN LX XXXXQ stands for front-end interfaces:
P400Q: 6 x GbE iSCSI ports per controller.
P600Q: 2 x 10GbE iSCSI ports (SFP+) + 2 x GbE iSCSI ports per controller.
F600Q: 4 x 8Gb Fibre Channel ports (SFP+) + 2 x GbE iSCSI ports per controller.
F630Q: 2 x 16Gb Fibre Channel ports (SFP+) + 2 x GbE iSCSI ports per controller.
JBOD JXXX(Q) stands for front-end interfaces:
J100: 6G SAS JBOD (IN) + 6G SAS JBOD (OUT) ports per controller.
J300Q: 6G SAS JBOD (IN) + 6G SAS JBOD (OUT) ports per controller.
X stands for { D | S | C}:
D: Dual controller.
S: Single controller, but can be upgradable to dual.
C: Single controller only.
xxx stands for chassis height and HDD bays. It can be { 212 | 224 | 316 | 424 | 460 }:
212: 2U 12 bays with 3.5” HDD trays.
224: 2U 24 bays with 2.5” HDD trays.
316: 3U 16 bays with 3.5” HDD trays.
424: 4U 24 bays with 3.5” HDD trays.
460: 4U 60 bays with 3.5” HDD trays.
AegisSAN Q500 Series:
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Qsan Document – User Manual
Host Interface
3U16
4U24
6 x GbE iSCSI
V100- P10-C316
V100- P10-C424
2 x 10GbE iSCSI (SFP+)
+ 6 x GbE iSCSI
V100- P20-C316
V100- P20-C424
2 x 16Gb FC (SFP+)
+ 6 x GbE iSCSI
V100-F30-C316
V100-F30-C424
Host Interface
2U12
3U16
4U24
4U60
6 x GbE iSCSI
P400Q-D212
P400Q-S212
P400Q-D316
P400Q-S316
P400Q-D424
P400Q-S424
P400Q-D460
P400Q-S460
2 x 10GbE iSCSI (SFP+)
+ 2 x GbE iSCSI
P600Q-D212
P600Q-S212
P600Q-D316
P600Q-S316
P600Q-D424
P600Q-S424
P600Q-D460
P600Q-S460
4 x 8Gb FC (SFP+)
+ 2 x GbE iSCSI
F600Q-D212
F600Q-S212
F600Q-D316
F600Q-S316
F600Q-D424
F600Q-S424
F600Q-D460
F600Q-S460
2 x 16Gb FC (SFP+)
+ 2 x GbE iSCSI
F630Q-D212
F630Q-S212
F630Q-D316
F630Q-S316
F630Q-D424
F630Q-S424
N/A
Host Interface
2U12
2U24
3U16
4U24
4U60
6G SAS JBOD
N/A
N/A
J100-C316
J100-C424
N/A
6G SAS JBOD
J300Q-D212
J300Q-C212
J300Q-D224
J300Q-C224
J300Q-D316
J300Q-C316
J300Q-D424
J300Q-C424
J300Q-D460
J300Q-C460
AegisSAN V100 Series:
AegisSAN LX Series:
JBOD Series:
The dual controller specific functions such as dual-active, cache mirroring, flexible RAID group
ownership management, management port seamless take-over, no system down time, and etc are
not available in Q500-XXX-Sxxx and XXXXQ-Sxxx series.
Package Contents
The package contains the following items:
Qsan storage system (x1).
HDD trays (x12) (2U12).
HDD trays (x16) (3U16).
HDD trays (x24) (2U24 / 4U24).
HDD trays (x60) (4U60).
Power cords (x2) (2U12 / 2U24 / 3U16).
Power cords (x3) (4U24 / 4U60).
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Qsan Document – User Manual
AegisSAN Q500
(2U12bays)
AegisSAN Q500
(3U16bays)
AegisSAN Q500
(4U24bays)
AegisSAN V100 and J100
(3U16bays)
AegisSAN V100 and J100
(4U24bays)
AegisSAN LX 212 and J300Q
(2U12bays)
AegisSAN LX 316 and J300Q
(3U16bays)
Hardware
RS-232 cables (x2), one is for console (black color, phone jack to DB9 female), and the other
is for UPS (gray color, phone jack to DB9 male) (AegisSAN LX).
LCM with USB (x1) (AegisSAN Q500).
Rail kit (x1 set).
Keys, screws for drives and rail kit (x1 packet).
Disk tool (x1) (4U60).
This section provides basic information about the hardware components.
AegisSAN Q500 Series:
AegisSAN V100 Series and JBOD J100 Series:
AegisSAN LX Series and JBOD J300Q Series:
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AegisSAN LX 424 and J300Q
(4U24bays)
AegisSAN LX 460 and J300Q
(4U60bays)
Number
Description
1
USB port:
This is designed specifically for USB LCM usage. It DOES NOT offer external
USB storage function.
2
Access LED:
This indicates the host interface (frontend) connectivity, not the hard drive
activity. Please be aware.
Blink: There is host interface activity (data I/O or management).
OFF: There is no host interface activity.
3
Status LED:
Red: System failure.
Off: System OK.
1
2
3
Front View
AegisSAN Q500 Series (2U12 / 3U16 / 4U24):
There is a power switch button at the right front handle; a LCM with the USB interface at the left
front handle.
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Number
Description
1
Power button and power LED:
Blue: Power ON.
Off: Power OFF.
2
Reset button:
Press within 2 seconds to reset the system to default settings. The default
resets include:
Management IP Address: 192.168.1.234
User Name: admin
Password: 1234
Number
Description
1
LCD display.
2
Up button.
3
Down button.
4
ENT (Enter) button.
5
ESC (Escape) button.
6
MUTE button.
7
USB connector
1
2 1 2 3 4 5 6
7
USB LCM comes as an optional device to Q500 series. The standard SKU doesn’t include USB LCM.
Both the USB port on the front left handle and the USB port on the controller itself support LCM
function. However, the USB port doesn’t support external USB storage function.
AegisSAN V100 Series and JBOD J100 Series (3U16 / 4U24):
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Number
Description
1
Power button and power LED:
Blue: Power ON.
Off: Power OFF.
2
MUTE button:
Press to mute the alarm.
3
IP Reset button: (J100 has no function at this button)
Press within 2 seconds to reset the system to default settings. The default
resets include:
Management IP Address: 192.168.1.234
User Name: admin
Password: 1234
4
Status LED:
Red: System failure.
Off: System OK.
5
Access LED:
This indicates the host interface (frontend) connectivity, not the hard drive
activity. Please be aware.
Blink: There is host interface activity (data I/O or management).
OFF: There is no host interface activity.
6
8 9 2 3 4 5 1 7 1
2 3 5
4
There is a power switch button at the right front handle.
AegisSAN LX Series and JBOD J300Q Series (2U12 / 3U16 / 4U24):
There are five buttons to control LCM (LCD Control Module), including:
(up), (down), ENT (Enter), ESC (Escape) and MUTE.
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Number
Description
1
LCD display.
2
Up button.
3
Down button.
4
ENT (Enter) button.
5
ESC (Escape) button.
6
MUTE button.
7
Power LED:
Green: Power ON.
Off: Power OFF.
8
Status LED:
Red: System failure.
Off: System OK.
9
Access LED:
Blue: Host is accessing storage system.
Off: No host access attempts.
CAUTION:
When powering off the subsystem, press the Main Switch for 4 seconds and
allow at least 3 minutes (during which each disk slot starting from slot #1 until
slot #60 will be powered down) for the subsystem to shutdown properly. Then
turn off the switches of the 2 Power Supply Fan Modules.
Main Switch
HDD Status Indicator
Display Panel
This table shows the items located on the LCD Control Module.
AegisSAN LX Series and J300Q Series (4U60):
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Qsan Document – User Manual
Number
Description
1
Activity LED:
Blinking blue: Indicates the drive is busy or being accessed.
2
Power On / Fail LED:
Green: Indicates the drive in this slot is good.
Red: Indicates the drive in this slot is faulty.
Blinking Red: Indicates the drive in this slot is rebuilding.
Off: Indicates there is no drive in this slot.
3
Expander module Fault LED:
Red: Indicates the Expander module is faulty.
Off: Indicates the Expander module is normal.
Number
Description
1
LCD display.
1. Activity LED
2. Power On/Fail LED
3 4 1 2 5 67 ~ 12
3
3
This table shows the items located on the LCD Control Module.
There are four buttons to control LCM (LCD Control Module), including:
(up), (down), V (Select), and EXIT (Escape).
This table shows the items located on the LCD Control Module.
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Qsan Document – User Manual
2
EXIT (Escape) button.
3
V (Select) button.
4
Up button.
5
Down button.
6
Power button.
7
Power LED:
Green: Power ON.
Off: Power OFF.
8
Power Fail LED:
Red: If one of the redundant power supply unit fails, this LED will
turn to RED and alarm will sound.
Off: System OK.
9
Fan Fail LED:
Red: If a fan fails, this LED will turn red and an alarm will sound.
Off: Fan OK.
10
Over Temperature LED:
Red: If temperature irregularities in the system occur, this LED will
turn RED and alarm will sound.
Off: Temperature OK.
11
Voltage Warning LED:
Red: If the output DC voltage is above or below the allowed range,
an alarm will sound warning of a voltage abnormality and this LED
will turn red.
Off: Voltage OK.
12
Activity LED:
Blinking blue: When the disk array is busy or being accessed.
Off: Idle.
SAS Drive
SATA Drive
Disk Drive Assembly
AegisSAN Q500 Series, AegisSAN LX Series and JBOD J300Q Series (2U12 / 3U16 / 4U24):
Remove a drive tray. Then install a HDD.
To install SAS drives: align the edge of the drive to the back end of tray; the backplane can
directly connect to the drives.
To install SATA drives with 3G/6G MUX boards: align the board edge to the back end of tray;
the backplane can connect the drives through the boards.
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Number
Description
1
Power LED:
Green: Drive is inserted and good.
Red: Drive fails.
Off: No drive in the tray.
2
Access LED:
Blue blinking: The drive is being accessed.
Off: The drive is not being accessed or no drive in the tray.
3
Tray removal handle.
4
Latch to release the tray.
Number
Description
1
Power LED:
Green: Drive is inserted and good.
Red: Drive fails.
Off: No drive in the tray.
2
Access LED:
Blue blinking: The drive is being accessed.
1
2 3 4
1 2 3
4
The front of each disk tray has four components:
This table provides details about the front components of a disk tray.
AegisSAN V100 Series and JBOD J100 Series (3U16 / 4U24):
The front of each disk tray has four components:
This table provides details about the front components of a disk tray.
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Qsan Document – User Manual
Off: The drive is not being accessed or no drive in the tray.
3
Tray removal handle.
4
Latch to release the tray and tray lock.
AegisSAN LX Series and JBOD J300Q Series (4U60):
1. Prepare the HDD side brackets. Remove them from the dummy disk by pushing the upper
sides of the dummy disk as shown below:
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2. Place the brackets on both sides of the disk drive and secure them with screws.
3. Place the slotted flat head screw.
4. Place the drive carefully in the disk slot.
5. Fix the disk drive using the disk tool that is included in the package.
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Qsan Document – User Manual
TIP:
You can use also the disk tool to remove the disk drive in the disk slot.
6. Repeat the same steps for the rest of the disks
3TB / 6G MUX Board Limitation
AegisSAN Q500 Series and AegisSAN LX Series:
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System
JBOD
Single upgradable
Dual
Single
Dual
Q500-XXX-Sxxx
F600Q-Sxxx
P400Q-Sxxx
P600Q-Sxxx
Q500-XXX-Dxxx
F600Q-Dxxx
P400Q-Dxxx
P600Q-Dxxx
J300Q-Cxxx
J300Q-Dxxx
<= 2TB SATA
No
6G MUX board
No
6G MUX board
> 2TB SATA
No
6G MUX board
No
6G MUX board
<= 2TB SAS
No
No
No
No
> 2TB SAS
No
No
No
No HDD Type
6G MUX Board
3G MUX Board
SATA
3TB
2794 GB
2794 GB
SATA 6Gb/s
SATA 6Gb/s
SATA 3Gb/s
SATA 3Gb/s
SATA 6Gb/s
SATA 3Gb/s
SATA 1.5Gb/s
SATA 6Gb/s
SATA 1.5Gb/s Without MUX Board
SAS
3TB
2794 GB
SAS 6Gb/s
SAS 6Gb/s
SAS 3Gb/s
SAS 3Gb/s
Number
Description
1
Controller 1 (CTRL 1).
2
Controller 2 (CTRL 2, only for dual-controller).
3
Power Switch
|: ON.
O: OFF.
4
Fan Module (FAN1 / FAN2).
5
Fan Module (FAN3 / FAN4).
67 5 1 4
2
Rear View
There are several various chassis available. The following examples show the AegisSAN Q500-P10,
AegisSAN V100-P10, and AegisSAN LX P400Q series.
AegisSAN Q500 2U12 chassis:
This table describes the rear modules.
28
Copyright@2004~2014 Qsan Technology, Inc. All Rights Reserved.
Qsan Document – User Manual
6
Power Supply Unit (PSU1).
7
Power Supply Unit (PSU2).
8
Power Supply Unit (PSU3).
9
Fan Module (FAN A).
10
Fan Module (FAN B).
11
SAS JBOD expansion port.
45 7
1 6 2
AegisSAN Q500 3U16 chassis:
29
Copyright@2004~2014 Qsan Technology, Inc. All Rights Reserved.
Qsan Document – User Manual
4 5 7 1 6 2 7
10 9 6 1 7
11
4
10
9
6 1 7
11
4
AegisSAN Q500 4U24 chassis:
AegisSAN V100 3U16 chassis:
AegisSAN V100 4U24 chassis:
30
Copyright@2004~2014 Qsan Technology, Inc. All Rights Reserved.
Qsan Document – User Manual
4
5
7
1 3 6
2 2 6 7 5 1 4
3
4
5
8
1 3 7 6 2
AegisSAN LX 2U12 chassis:
AegisSAN LX 3U16 chassis:
AegisSAN LX 4U24 chassis:
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