Qsan AegisSAN Q500 Series, AegisSAN V100 Series, AegisSAN LX Series, JBOD Series User Manual

Qsan Document - User Manual

AegisSAN Q500 Series

AegisSAN V100 Series

AegisSAN LX Series

JBOD Series

Version 8.52 October 2014

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Qsan Document – User Manual

TIP: AegisSAN V100 series is not support QReplica, fast rebuild, SSD caching and performance monitor features.

Copyright

transmitted without written permission from Qsan Technology, Inc.

Trademarks

All products and trade names used in this manual are trademarks or registered trademarks of their respective companies.

Firmware Versions

AegisSAN Q500-P10 / P20 / P21 / F20 / F21 / F30 Series: FW 1.3.0 AegisSAN V100-P10 / P20 / F30 Series: FW 1.1.1 AegisSAN LX P400Q / P600Q / F600Q / F630Q Series: FW 3.4.0 JBOD J100 / J300Q Series: FW 1.7.1 Storage Service Provider: V2.0.6

Login Information

Management IP Address: 192.168.1.234 User Name: admin Password: 1234

Qsan Technology, Inc.

4F., No.103, Ruihu St., Neihu Dist., Taipei City 114, Taiwan (R.O.C.)

Tel: +886-2-7720-2118 Fax: +886-2-7720-0295

Email: Sales@QsanTechnology.com Website: www.QsanTechnology.com

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Qsan Document – User Manual

Preface

0

CAUTION:

Do not attempt to service, change, disassemble or upgrade the equipment’s

components by yourself. Doing so may violate your warranty and expose you to electric shock. Refer all servicing to authorized service personnel. Please always follow the instructions in this user’s manual.

Symbol

Meaning

Description

About This Manual

This manual is the introduction of Qsan storage system and it aims to help users know the

operations of the disk array system easily. Information contained in this manual has been

reviewed for accuracy, but not for product warranty because of the various environments / OS /

settings. Information and specification will be changed without further notice. For any update

information, please visit www.QsanTechnology.com and your contact windows.

Before reading this manual, it assumes that you are familiar with computer skills such as hardware,

storage concepts and network technology. It also assumes you have basic knowledge of

Redundant Array of Independent Disks (RAID), Storage Area Network (SAN), Fibre Channel (FC),

Internet SCSI (iSCSI), Serial-attached SCSI (SAS), Serial ATA (SATA), technology.

Technical Support

Thank you for using Qsan Technology, Inc. products; if you have any question, please e-mail to

Support@QsanTechnology.com. We will answer your question as soon as possible.

Tips and Cautions

This manual uses the following symbols to draw attention to important safety and operational

information.

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Qsan Document – User Manual

TIP

Tips provide helpful information, guidelines, or suggestions for performing tasks more effectively.

CAUTION

Cautions indicate that failure to take a specified action could result in damage to the software or hardware.

Conventions

Description

Bold

Indicates text on a window, other than the window title, including menus, menu options, buttons, fields, and labels. Example: Click OK button.

Indicates a variable, which is a placeholder for actual text provided by the user or system. Example: copy <source-file> <target-file>.

[ ] square

brackets

Indicates optional values. Example: [ a | b ] indicates that you can choose a, b, or nothing.

{ } braces

Indicates required or expected values. Example: { a | b } indicates that you must choose either a or b.

| vertical bar

Indicates that you have a choice between two or more options or arguments.

/ Slash

Indicates all options or arguments.

underline

Indicates the default value. Example: [ a | b ]

Conventions

The following table describes the typographic conventions used in this manual.

FCC and CE statements

FCC Statement

This device has been shown to be in compliance with and was tested in accordance with the

measurement procedures specified in the Standards and Specifications listed below and as

indicated in the measurement report number: xxxxxxxx-F

Technical Standard: FCC Part 15 Class A (Verification)

IC ICES-003

CE Statement

This device has been shown to be in compliance with and was tested in accordance with the

measurement procedures specified in the Standards and Specifications listed below and as

indicated in the measurement report number: xxxxxxxx-E

Technical Standard: EMC DIRECTIVE 2004/108/EC

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Qsan Document – User Manual

CAUTION:

The main purpose of the handles is for rack mount use only. Do not use the handles to carry or transport the systems.

(EN55022 / EN55024)

UL Statement

Rack Mount Instructions - The following or similar rack-mount instructions are included with the

installation instructions:

1. Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the

operating ambient temperature of the rack environment may be greater than room ambient.

Therefore, consideration should be given to installing the equipment in an environment

compatible with the maximum ambient temperature (Tma) specified by the manufacturer.

2. Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of

air flow required for safe operation of the equipment is not compromised.

3. Mechanical Loading - Mounting of the equipment in the rack should be such that a

hazardous condition is not achieved due to uneven mechanical loading.

4. Circuit Overloading - Consideration should be given to the connection of the equipment to

the supply circuit and the effect that overloading of the circuits might have on overcurrent

protection and supply wiring. Appropriate consideration of equipment nameplate ratings

should be used when addressing this concern.

5. Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained.

Particular attention should be given to supply connections other than direct connections to

the branch circuit (e.g. use of power strips).

The ITE is not intended to be installed and used in a home, school or public area accessible to the

general population, and the thumbscrews should be tightened with a tool after both initial

installation and subsequent access to the panel.

Warning: Remove all power supply cords before service

This equipment intended for installation in restricted access location.

 Access can only be gained by SERVICE PERSONS or by USERS who have been instructed

about the reasons for the restrictions applied to the location and about any precautions that

shall be taken.

 Access is through the use of a TOOL or lock and key, or other means of security, and is

controlled by the authority responsible for the location.

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Qsan Document – User Manual

CAUTION: (English)

Risk of explosion if battery is replaced by incorrect type. Please replace the same or equivalent type battery use and dispose of used batteries according to the instructions.

ATTENTION: (French)

IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS.

VORSICHT: (German)

Explosionsgefahr bei unsachgemaßem Austausch der Batterie. Entsorgung gebrauchter Batterien nach Anleitung.

ADVERTENCIA: (Spanish)

Las baterías pueden explotar si no se manipulan de forma apropiada. No desmonte ni tire las baterías al fuego. Siga las normativas locales al desechar las baterías agotadas.

警告: (Simplified Chinese) 本电池如果更换不正确会有爆炸的危险，请依制造商说明处理用过之电池。

警告: (Traditional Chinese) 本電池如果更換不正確會有爆炸的危險，請依製造商說明處理用過之電池。

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Qsan Document – User Manual

Contents

Chapter 0 PREFACE ............................................................................................................................................... 3

ABOUT THIS MANUAL ...................................................................................................................................... 3

TECHNICAL SUPPORT ........................................................................................................................................ 3

TIPS AND CAUTIONS ......................................................................................................................................... 3

CONVENTIONS ................................................................................................................................................. 4

FCC AND CE STATEMENTS ................................................................................................................................. 4

Chapter 1 OVERVIEW .......................................................................................................................................... 12

PRODUCT OVERVIEW ...................................................................................................................................... 12

Model Comparison............................................................................................................................ 13

Package Contents .............................................................................................................................. 15

HARDWARE .................................................................................................................................................. 16

Front View ......................................................................................................................................... 17

Disk Drive Assembly .......................................................................................................................... 22

3TB / 6G MUX Board Limitation ........................................................................................................ 26

Rear View .......................................................................................................................................... 27

RAID CONCEPTS ........................................................................................................................................... 39

RAID Levels ........................................................................................................................................ 39

Volume Relationship ......................................................................................................................... 40

FIBRE CHANNEL CONCEPTS .............................................................................................................................. 40

ISCSI CONCEPTS ............................................................................................................................................ 41

SAS CONCEPTS ............................................................................................................................................. 42

Chapter 2 INSTALLATION ..................................................................................................................................... 44

INSTALLATION OVERVIEW ................................................................................................................................ 44

Drive Slot Numbering ........................................................................................................................ 45

System Installation and Deployment ................................................................................................ 46

POWER ON / OFF ......................................................................................................................................... 60

Power on the System ........................................................................................................................ 60

Power off the System ........................................................................................................................ 60

Chapter 3 QUICK SETUP....................................................................................................................................... 63

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MANAGEMENT INTERFACES ............................................................................................................................. 63

Serial Console .................................................................................................................................... 63

Secure Shell Remote Access.............................................................................................................. 63

LCM ................................................................................................................................................... 64

Web UI .............................................................................................................................................. 66

HOW TO USE THE GUIDED CONFIGURATIONS ...................................................................................................... 68

Quick Installation Tool ...................................................................................................................... 69

Volume Creation Wizard ................................................................................................................... 74

Chapter 4 BASIC CONFIGURATION ...................................................................................................................... 78

INTERFACE HIERARCHY .................................................................................................................................... 78

SYSTEM CONFIGURATION ................................................................................................................................ 79

System Settings ................................................................................................................................. 79

Network Settings............................................................................................................................... 80

Login Settings .................................................................................................................................... 81

Email Notification Settings ................................................................................................................ 82

Log and Alert Settings ....................................................................................................................... 83

HOST PORT / ISCSI CONFIGURATION ................................................................................................................. 85

Network Setup .................................................................................................................................. 85

Entity and iSCSI Settings .................................................................................................................... 89

iSCSI Nodes ....................................................................................................................................... 89

Active Sessions .................................................................................................................................. 93

CHAP Accounts .................................................................................................................................. 94

Fibre Channel .................................................................................................................................... 95

VOLUME CONFIGURATION ............................................................................................................................... 98

Physical Disks .................................................................................................................................... 98

RAID Groups .................................................................................................................................... 100

Virtual Disks .................................................................................................................................... 105

Snapshots ........................................................................................................................................ 109

Logical Units .................................................................................................................................... 112

QReplicas ........................................................................................................................................ 114

ENCLOSURE MANAGEMENT ........................................................................................................................... 116

Hardware Monitor .......................................................................................................................... 116

UPS .................................................................................................................................................. 118

SES ................................................................................................................................................... 119

S.M.A.R.T. ........................................................................................................................................ 120

SYSTEM MAINTENANCE................................................................................................................................. 120

System Information ........................................................................................................................ 120

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Event log ......................................................................................................................................... 122

Upgrade .......................................................................................................................................... 123

Firmware Synchronization (Only available in Dual controller models) ........................................... 124

Reset to Factory Defaults ................................................................................................................ 125

Configuration Backup ...................................................................................................................... 125

Volume Restoration ........................................................................................................................ 126

Reboot and Shutdown .................................................................................................................... 127

PERFORMANCE MONITOR ............................................................................................................................. 128

Disk .................................................................................................................................................. 128

iSCSI ................................................................................................................................................. 128

Fibre Channel .................................................................................................................................. 129

Chapter 5 ADVANCED OPERATIONS .................................................................................................................. 130

VOLUME REBUILD ........................................................................................................................................ 130

MIGRATE AND MOVE RAID GROUPS .............................................................................................................. 131

EXTEND VIRTUAL DISKS ................................................................................................................................. 133

QTHIN ....................................................................................................................................................... 134

The Benefits of QThin ..................................................................................................................... 135

Features Highlight ........................................................................................................................... 136

QThin Options ................................................................................................................................. 138

Thin Provisioning Case .................................................................................................................... 139

DISK ROAMING............................................................................................................................................ 140

JBOD EXPANSION........................................................................................................................................ 140

Connecting JBOD ............................................................................................................................. 140

Upgrade Firmware .......................................................................................................................... 142

MPIO AND MC/S ....................................................................................................................................... 142

MPIO ............................................................................................................................................... 142

MC/S ............................................................................................................................................... 143

Difference ....................................................................................................................................... 144

TRUNKING AND LACP ................................................................................................................................... 144

LACP ................................................................................................................................................ 144

Trunking .......................................................................................................................................... 145

DUAL CONTROLLERS ..................................................................................................................................... 146

Perform I/O ..................................................................................................................................... 146

Ownership ....................................................................................................................................... 147

Controller Status ............................................................................................................................. 147

Change Controller Mode ................................................................................................................. 148

Recommend iSNS Server ................................................................................................................. 148

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SNAPSHOTS ................................................................................................................................................ 148

Take a Snapshot .............................................................................................................................. 149

Cleanup Snapshots .......................................................................................................................... 150

Schedule Snapshots ........................................................................................................................ 151

Rollback ........................................................................................................................................... 151

Snapshot Constraint ........................................................................................................................ 152

CLONE ....................................................................................................................................................... 154

Setup Clone ..................................................................................................................................... 154

Start and Stop Clone ....................................................................................................................... 155

Schedule Clone ................................................................................................................................ 155

Cloning Options ............................................................................................................................... 156

Clear Clone ...................................................................................................................................... 157

Clone Constraint ............................................................................................................................. 157

QREPLICAS ................................................................................................................................................. 158

Create QReplica Task ...................................................................................................................... 159

Start and Stop QReplica Task .......................................................................................................... 162

MPIO ............................................................................................................................................... 162

MC/S ............................................................................................................................................... 163

Task Shaping ................................................................................................................................... 163

Schedule QReplica Task .................................................................................................................. 164

QReplica Options ............................................................................................................................ 165

Delete QReplica Task ...................................................................................................................... 166

Clone Transfers to QReplica ............................................................................................................ 166

FAST REBUILD ............................................................................................................................................. 169

Solution ........................................................................................................................................... 169

Configuration .................................................................................................................................. 170

Constraint........................................................................................................................................ 170

SSD CACHING ............................................................................................................................................. 171

Solution ........................................................................................................................................... 171

Methodology ................................................................................................................................... 171

Populating the Cache ...................................................................................................................... 172

Read/Write Cache Cases ................................................................................................................. 172

I/O Type .......................................................................................................................................... 174

Configuration .................................................................................................................................. 176

Constraint........................................................................................................................................ 177

Chapter 6 TROUBLESHOOTING .......................................................................................................................... 178

SYSTEM BUZZER .......................................................................................................................................... 178

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EVENT NOTIFICATIONS .................................................................................................................................. 178

Chapter 7 SOFTWARE APPLICATION .................................................................................................................. 188

MICROSOFT ISCSI INITIATOR .......................................................................................................................... 188

Connect to iSCSI Target ................................................................................................................... 188

Setup MPIO ..................................................................................................................................... 189

Setup MC/S ..................................................................................................................................... 190

Disconnect ...................................................................................................................................... 192

MICROSOFT VSS ......................................................................................................................................... 193

lntroduction .................................................................................................................................... 193

Software Contents .......................................................................................................................... 193

Install MPIO, VSS Software ............................................................................................................. 193

Using QVSSClient............................................................................................................................. 196

GLOSSARY AND ACRONYM LIST ............................................................................................................................... 199

INDEX .......................................................................................................................................................... 201

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Qsan Document – User Manual

Overview

1

AegisSAN Q500

(2U12bays)

AegisSAN Q500

(3U16bays)

AegisSAN Q500

(4U24bays)

AegisSAN V100 and J100

(3U16bays)

AegisSAN V100 and J100

(4U24bays)

Product Overview

This user manual describes how to set up and use the Qsan storage systems. There are several

types of chassis available now.

AegisSAN Q500 Series:

AegisSAN V100 Series and JBOD J100 Series:

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AegisSAN LX 212 and J300Q

(2U12bays)

AegisSAN LX 316 and J300Q

(3U16bays)

AegisSAN LX 424 and J300Q

(4U24bays)

AegisSAN LX 460 and J300Q

(4U60bays)

AegisSAN LX Series and JBOD J300Q Series:

The storage array, available in different configurations of Fibre Channel, GbE iSCSI, 10GbE iSCSI

and SAS interfaces, provides a flexible, intelligent, storage area network (SAN) solution for

virtualized server environments and the glowing demand for data storage. Qsan storage systems

can provide non-stop service with a high degree of fault tolerance by using Qsan RAID technology

and advanced array management features.

Model Comparison

Qsan storage system AegisSAN Q500-XXX-Xxxx, AegisSAN V100-XXX-Xxxx and AegisSAN LX

XXXXQ-Xxxx stands for the following models.

AegisSAN Q500-XXX stands for front-end interfaces:

 Q500-P10: 6 x GbE iSCSI ports per controller.

 Q500-P20: 2 x 10GbE iSCSI ports (SFP+) + 2 x GbE iSCSI ports per controller.

 Q500-P21: 2 x 10GbE iSCSI ports (10GBASE-T) + 2 x GbE iSCSI ports per controller.

 Q500-F20: 2 x 8Gb Fibre Channel ports (SFP+) + 2 x GbE iSCSI ports per controller.

 Q500-F21: 4 x 8Gb Fibre Channel ports (SFP+) + 2 x GbE iSCSI ports per controller.

 Q500-F30: 2 x 16Gb Fibre Channel ports (SFP+) + 2 x GbE iSCSI ports per controller.

AegisSAN V100-XXX stands for front-end interfaces:

 V100-P10: 6 x GbE iSCSI ports per controller.

 V100-P20: 2 x 10GbE iSCSI ports (SFP+) + 6 x GbE iSCSI ports per controller.

 V100-F30: 2 x 16Gb Fibre Channel ports (SFP+) + 6 x GbE iSCSI ports per controller.

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Host Interface

2U12

3U16

4U24

6 x GbE iSCSI

Q500-P10-D212

Q500-P10-S212

Q500- P10-D316

Q500- P10-S316

Q500- P10-D424

Q500- P10-S424

2 x 10GbE iSCSI (SFP+)

+ 2 x GbE iSCSI

Q500-P20-D212

Q500-P20-S212

Q500- P20-D316

Q500- P20-S316

Q500- P20-D424

Q500- P20-S424

2 x 10GbE iSCSI

(10GBASE-T)

+ 2 x GbE iSCSI

Q500-P21-D212

Q500-P21-S212

Q500- P21-D316

Q500- P21-S316

Q500- P21-D424

Q500- P21-S424

2 x 8Gb FC (SFP+)

+ 2 x GbE iSCSI

Q500-F20-D212

Q500-F20-S212

Q500-F20-D316

Q500-F20-S316

Q500-F20-D424

Q500-F20-S424

4 x 8Gb FC (SFP+)

+ 2 x GbE iSCSI

Q500-F21-D212

Q500-F21-S212

Q500-F21-D316

Q500-F21-S316

Q500-F21-D424

Q500-F21-S424

2 x 16Gb FC (SFP+)

+ 2 x GbE iSCSI

Q500-F30-D212

Q500-F30-S212

Q500-F30-D316

Q500-F30-S316

Q500-F30-D424

Q500-F30-S424

AegisSAN LX XXXXQ stands for front-end interfaces:

 P400Q: 6 x GbE iSCSI ports per controller.

 P600Q: 2 x 10GbE iSCSI ports (SFP+) + 2 x GbE iSCSI ports per controller.

 F600Q: 4 x 8Gb Fibre Channel ports (SFP+) + 2 x GbE iSCSI ports per controller.

 F630Q: 2 x 16Gb Fibre Channel ports (SFP+) + 2 x GbE iSCSI ports per controller.

JBOD JXXX(Q) stands for front-end interfaces:

 J100: 6G SAS JBOD (IN) + 6G SAS JBOD (OUT) ports per controller.

 J300Q: 6G SAS JBOD (IN) + 6G SAS JBOD (OUT) ports per controller.

X stands for { D | S | C}:

 D: Dual controller.

 S: Single controller, but can be upgradable to dual.

 C: Single controller only.

xxx stands for chassis height and HDD bays. It can be { 212 | 224 | 316 | 424 | 460 }:

 212: 2U 12 bays with 3.5” HDD trays.

 224: 2U 24 bays with 2.5” HDD trays.

 316: 3U 16 bays with 3.5” HDD trays.

 424: 4U 24 bays with 3.5” HDD trays.

 460: 4U 60 bays with 3.5” HDD trays.

AegisSAN Q500 Series:

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Qsan Document – User Manual

Host Interface

3U16

4U24

6 x GbE iSCSI

V100- P10-C316

V100- P10-C424

2 x 10GbE iSCSI (SFP+)

+ 6 x GbE iSCSI

V100- P20-C316

V100- P20-C424

2 x 16Gb FC (SFP+)

+ 6 x GbE iSCSI

V100-F30-C316

V100-F30-C424

Host Interface

2U12

3U16

4U24

4U60

6 x GbE iSCSI

P400Q-D212

P400Q-S212

P400Q-D316

P400Q-S316

P400Q-D424

P400Q-S424

P400Q-D460

P400Q-S460

2 x 10GbE iSCSI (SFP+)

+ 2 x GbE iSCSI

P600Q-D212

P600Q-S212

P600Q-D316

P600Q-S316

P600Q-D424

P600Q-S424

P600Q-D460

P600Q-S460

4 x 8Gb FC (SFP+)

+ 2 x GbE iSCSI

F600Q-D212

F600Q-S212

F600Q-D316

F600Q-S316

F600Q-D424

F600Q-S424

F600Q-D460

F600Q-S460

2 x 16Gb FC (SFP+)

+ 2 x GbE iSCSI

F630Q-D212

F630Q-S212

F630Q-D316

F630Q-S316

F630Q-D424

F630Q-S424

N/A

Host Interface

2U12

2U24

3U16

4U24

4U60

6G SAS JBOD

N/A

J100-C316

J100-C424

N/A

6G SAS JBOD

J300Q-D212 J300Q-C212

J300Q-D224 J300Q-C224

J300Q-D316 J300Q-C316

J300Q-D424 J300Q-C424

J300Q-D460 J300Q-C460

AegisSAN V100 Series:

AegisSAN LX Series:

JBOD Series:

The dual controller specific functions such as dual-active, cache mirroring, flexible RAID group

ownership management, management port seamless take-over, no system down time, and etc are

not available in Q500-XXX-Sxxx and XXXXQ-Sxxx series.

Package Contents

The package contains the following items:

 Qsan storage system (x1).

 HDD trays (x12) (2U12).

HDD trays (x16) (3U16).

HDD trays (x24) (2U24 / 4U24).

HDD trays (x60) (4U60).

 Power cords (x2) (2U12 / 2U24 / 3U16).

Power cords (x3) (4U24 / 4U60).

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AegisSAN Q500

(2U12bays)

AegisSAN Q500

(3U16bays)

AegisSAN Q500

(4U24bays)

AegisSAN V100 and J100

(3U16bays)

AegisSAN V100 and J100

(4U24bays)

AegisSAN LX 212 and J300Q

(2U12bays)

AegisSAN LX 316 and J300Q

(3U16bays)

Hardware

 RS-232 cables (x2), one is for console (black color, phone jack to DB9 female), and the other

is for UPS (gray color, phone jack to DB9 male) (AegisSAN LX).

 LCM with USB (x1) (AegisSAN Q500).

 Rail kit (x1 set).

 Keys, screws for drives and rail kit (x1 packet).

 Disk tool (x1) (4U60).

This section provides basic information about the hardware components.

AegisSAN Q500 Series:

AegisSAN V100 Series and JBOD J100 Series:

AegisSAN LX Series and JBOD J300Q Series:

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AegisSAN LX 424 and J300Q

(4U24bays)

AegisSAN LX 460 and J300Q

(4U60bays)

Number

Description

1

USB port: This is designed specifically for USB LCM usage. It DOES NOT offer external USB storage function.

2

Access LED: This indicates the host interface (frontend) connectivity, not the hard drive activity. Please be aware.

 Blink: There is host interface activity (data I/O or management).  OFF: There is no host interface activity.

3

Status LED:

 Red: System failure.  Off: System OK.

1

2

3

Front View

AegisSAN Q500 Series (2U12 / 3U16 / 4U24):

There is a power switch button at the right front handle; a LCM with the USB interface at the left

front handle.

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Number

Description

1

Power button and power LED:

 Blue: Power ON.  Off: Power OFF.

2

Reset button: Press within 2 seconds to reset the system to default settings. The default resets include:

 Management IP Address: 192.168.1.234  User Name: admin  Password: 1234

Number

Description

1

LCD display.

2

Up button.

3

Down button.

4

ENT (Enter) button.

5

ESC (Escape) button.

6

MUTE button.

7

USB connector

1

2 1 2 3 4 5 6

7

USB LCM comes as an optional device to Q500 series. The standard SKU doesn’t include USB LCM.

Both the USB port on the front left handle and the USB port on the controller itself support LCM

function. However, the USB port doesn’t support external USB storage function.

AegisSAN V100 Series and JBOD J100 Series (3U16 / 4U24):

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Qsan Document – User Manual

Number

Description

1

Power button and power LED:

 Blue: Power ON.  Off: Power OFF.

2

MUTE button: Press to mute the alarm.

3

IP Reset button: (J100 has no function at this button) Press within 2 seconds to reset the system to default settings. The default resets include:

 Management IP Address: 192.168.1.234  User Name: admin  Password: 1234

4

Status LED:

 Red: System failure.  Off: System OK.

5

Access LED: This indicates the host interface (frontend) connectivity, not the hard drive activity. Please be aware.

 Blink: There is host interface activity (data I/O or management).  OFF: There is no host interface activity.

6

8 9 2 3 4 5 1 7 1

2 3 5

4

There is a power switch button at the right front handle.

AegisSAN LX Series and JBOD J300Q Series (2U12 / 3U16 / 4U24):

There are five buttons to control LCM (LCD Control Module), including:

 (up),  (down), ENT (Enter), ESC (Escape) and MUTE.

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Qsan Document – User Manual

Number

Description

1

LCD display.

2

Up button.

3

Down button.

4

ENT (Enter) button.

5

ESC (Escape) button.

6

MUTE button.

7

Power LED:

 Green: Power ON.  Off: Power OFF.

8

Status LED:

 Red: System failure.  Off: System OK.

9

Access LED:

 Blue: Host is accessing storage system.  Off: No host access attempts.

CAUTION:

When powering off the subsystem, press the Main Switch for 4 seconds and allow at least 3 minutes (during which each disk slot starting from slot #1 until slot #60 will be powered down) for the subsystem to shutdown properly. Then turn off the switches of the 2 Power Supply Fan Modules.

Main Switch

HDD Status Indicator

Display Panel

This table shows the items located on the LCD Control Module.

AegisSAN LX Series and J300Q Series (4U60):

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Number

Description

1

Activity LED:

 Blinking blue: Indicates the drive is busy or being accessed.

2

Power On / Fail LED:

 Green: Indicates the drive in this slot is good.  Red: Indicates the drive in this slot is faulty.  Blinking Red: Indicates the drive in this slot is rebuilding.  Off: Indicates there is no drive in this slot.

3

Expander module Fault LED:

 Red: Indicates the Expander module is faulty.  Off: Indicates the Expander module is normal.

Number

Description

1

LCD display.

1. Activity LED

2. Power On/Fail LED 3 4 1 2 5 67 ~ 12

3

This table shows the items located on the LCD Control Module.

There are four buttons to control LCM (LCD Control Module), including:

 (up),  (down), V (Select), and EXIT (Escape).

This table shows the items located on the LCD Control Module.

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2

EXIT (Escape) button.

3

V (Select) button.

4

Up button.

5

Down button.

6

Power button.

7

Power LED:

 Green: Power ON.  Off: Power OFF.

8

Power Fail LED:

 Red: If one of the redundant power supply unit fails, this LED will

turn to RED and alarm will sound.

 Off: System OK.

9

Fan Fail LED:

 Red: If a fan fails, this LED will turn red and an alarm will sound.  Off: Fan OK.

10

Over Temperature LED:

 Red: If temperature irregularities in the system occur, this LED will

turn RED and alarm will sound.

 Off: Temperature OK.

11

Voltage Warning LED:

 Red: If the output DC voltage is above or below the allowed range,

an alarm will sound warning of a voltage abnormality and this LED will turn red.

 Off: Voltage OK.

12

Activity LED:

 Blinking blue: When the disk array is busy or being accessed.  Off: Idle.

SAS Drive

SATA Drive

Disk Drive Assembly

AegisSAN Q500 Series, AegisSAN LX Series and JBOD J300Q Series (2U12 / 3U16 / 4U24):

Remove a drive tray. Then install a HDD.

 To install SAS drives: align the edge of the drive to the back end of tray; the backplane can

directly connect to the drives.

 To install SATA drives with 3G/6G MUX boards: align the board edge to the back end of tray;

the backplane can connect the drives through the boards.

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Number

Description

1

Power LED:

 Green: Drive is inserted and good.  Red: Drive fails.  Off: No drive in the tray.

2

Access LED:

 Blue blinking: The drive is being accessed.  Off: The drive is not being accessed or no drive in the tray.

3

Tray removal handle.

4

Latch to release the tray.

Number

Description

1

Power LED:

 Green: Drive is inserted and good.  Red: Drive fails.  Off: No drive in the tray.

2

Access LED:

 Blue blinking: The drive is being accessed.

1

2 3 4

1 2 3

4

The front of each disk tray has four components:

This table provides details about the front components of a disk tray.

AegisSAN V100 Series and JBOD J100 Series (3U16 / 4U24):

The front of each disk tray has four components:

This table provides details about the front components of a disk tray.

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 Off: The drive is not being accessed or no drive in the tray.

3

Tray removal handle.

4

Latch to release the tray and tray lock.

AegisSAN LX Series and JBOD J300Q Series (4U60):

1. Prepare the HDD side brackets. Remove them from the dummy disk by pushing the upper

sides of the dummy disk as shown below:

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2. Place the brackets on both sides of the disk drive and secure them with screws.

3. Place the slotted flat head screw.

4. Place the drive carefully in the disk slot.

5. Fix the disk drive using the disk tool that is included in the package.

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TIP:

You can use also the disk tool to remove the disk drive in the disk slot.

6. Repeat the same steps for the rest of the disks

3TB / 6G MUX Board Limitation

AegisSAN Q500 Series and AegisSAN LX Series:

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System

JBOD

Single upgradable

Dual

Single

Dual

Q500-XXX-Sxxx

F600Q-Sxxx P400Q-Sxxx P600Q-Sxxx

Q500-XXX-Dxxx

F600Q-Dxxx P400Q-Dxxx P600Q-Dxxx

J300Q-Cxxx

J300Q-Dxxx

<= 2TB SATA

No

6G MUX board

No

6G MUX board

> 2TB SATA

No

6G MUX board

No

6G MUX board

<= 2TB SAS

No

> 2TB SAS

No

No HDD Type

6G MUX Board

3G MUX Board

SATA

3TB

2794 GB

SATA 6Gb/s

SATA 3Gb/s

SATA 6Gb/s

SATA 3Gb/s

SATA 1.5Gb/s

SATA 6Gb/s

SATA 1.5Gb/s Without MUX Board

SAS

3TB

2794 GB

SAS 6Gb/s

SAS 3Gb/s

Number

Description

1

Controller 1 (CTRL 1).

2

Controller 2 (CTRL 2, only for dual-controller).

3

Power Switch

 |: ON.  O: OFF.

4

Fan Module (FAN1 / FAN2).

5

Fan Module (FAN3 / FAN4).

67 5 1 4

2

Rear View

There are several various chassis available. The following examples show the AegisSAN Q500-P10,

AegisSAN V100-P10, and AegisSAN LX P400Q series.

AegisSAN Q500 2U12 chassis:

This table describes the rear modules.

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6

Power Supply Unit (PSU1).

7

Power Supply Unit (PSU2).

8

Power Supply Unit (PSU3).

9

Fan Module (FAN A).

10

Fan Module (FAN B).

11

SAS JBOD expansion port.

45 7

1 6 2

AegisSAN Q500 3U16 chassis:

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4 5 7 1 6 2 7

10 9 6 1 7

11

4

10

9

6 1 7

11

4

AegisSAN Q500 4U24 chassis:

AegisSAN V100 3U16 chassis:

AegisSAN V100 4U24 chassis:

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4

5

7

1 3 6

2 2 6 7 5 1 4

3

4

5

8

1 3 7 6 2

AegisSAN LX 2U12 chassis:

AegisSAN LX 3U16 chassis:

AegisSAN LX 4U24 chassis:

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Number

Description

1

Controller 1 (CTRL 1).

2

Controller 2 (CTRL 2, only for dual-controller).

3

Power Switch

 |: ON.  O: OFF.

4

Power Supply Unit (PSU1) and Fan Module (FAN1).

5

Power Supply Unit (PSU2) and Fan Module (FAN2).

6

Power Supply Unit (PSU3) and Fan Module (FAN3).

7

Fan Module (FAN4 / FAN5).

8

Fan Module (FAN6 / FAN7).

9

Expander Module (A1 / single controller). Expander Module (B1 / only for dual-controller).

10

Expander Module (A2 / single controller). Expander Module (B2 / only for dual-controller).

11

Fan Module (FAN8).

12

Fan Module (FAN9).

13

Fan Module (FAN10).

14

Fan Module (FAN11).

4 3 2 7 1 5 6

8

AegisSAN LX 4U60 chassis:

This table describes the rear modules.

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13.Fan10

14.Fan11

11.Fan8

12.Fan9

10.A2/B2

9.A1/B1

There are many various controllers available. With the exception of the host SAN ports, the

connections are the same on all modules.

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Number

Description

1

SAN ports (depending on model): AegisSAN Q500:

 Q500-P10: 6 x GbE iSCSI ports.  Q500-P20: 2 x 10GbE iSCSI ports (SFP+) + 2 x GbE iSCSI ports.  Q500-P21: 2 x 10GbE iSCSI ports (10GBASE-T) + 2 x GbE iSCSI ports.  Q500-F20: 2 x 8Gb Fibre Channel ports + 2 x GbE iSCSI ports.  Q500-F21: 4 x 8Gb Fibre Channel ports + 2 x GbE iSCSI ports.  Q500-F30: 2 x 16Gb Fibre Channel ports + 2 x GbE iSCSI ports.

AegisSAN V100:

 V100-P10: 6 x GbE iSCSI ports.  V100-P20: 2 x 10GbE iSCSI ports + 6 x GbE iSCSI ports.  V100-F30: 2 x 16Gb Fibre Channel ports + 6 x GbE iSCSI ports.

AegisSAN LX:

 F600Q: 4 x 8Gb Fibre Channel ports + 2 x GbE iSCSI ports.  F630Q: 2 x 16Gb Fibre Channel ports + 2 x GbE iSCSI ports.  P400Q: 6 x GbE iSCSI ports.  P600Q: 2 x 10GbE iSCSI ports + 2 x GbE iSCSI ports.

2

LED (from left to right for 4U24 / 3U16 chassis, from right to left for 2U12

chassis):

Controller health LED:

 Green: Controller status normal.  Red: System booting or controller failure.

Master slave LED (only for dual controllers):

 Green: This is the Master controller.  Off: This is the Slave controller.

Dirty cache LED:

 Orange: Data on the cache waiting for flush to disks.  Off: No data on the cache.

BBM LED (when status button pressed):

 Green: BBM installed and powered.  Off: No BBM installed.

3

BBM status button (used to check the battery when the power is off):

 If the BBM LED shows Green, then the BBM still has power to keep

5 6 7 4 2

3 1 9

AegisSAN Q500-P10 (6 x GbE iSCSI) controller:

This table describes the rear components.

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data on the cache.

 If the BBM LED stays Off, then the BBM power has run out and it

cannot provide power for the cache anymore. It needs to be recharged or replaced.

4

Management port.

5

Console port.

6

RS 232 port for UPS.

7

SAS JBOD expansion port.

8

BBM slot.

9

USB

 No function. Reserved for the future design purpose.

LED

1GbE Link LED (All):

 Orange: Asserted when a 1G link is established and maintained.  Green: Asserted when a 100M link is establish and maintained.

1GbE Access LED (All):

 Blinking green: Asserted when the link is established and packets are

being transmitted along with any receive activity.

8G FC Link LED (AegisSAN Q500-F20):

 Blue: Asserted when an 8G link is established and maintained.  Amber: Asserted when a 4G and below link is established and

maintained.

8G FC Access / fail LED (AegisSAN Q500-F20):

 Green: Asserted when the link is establish.  Blinking green: Asserted when the link is established and packets are

being transmitted along with any receive activity.

 Red: Asserted when the link can't establish.

8G FC Link LED (AegisSAN Q500-F21 / AegisSAN LX F600Q):

 Blue: Asserted when an 8G link is established and maintained.  Yellow: Asserted when a 4G link is established and maintained.  Blinking yellow: Asserted when a 2G link is established and

maintained.

8G FC Access / fail LED (AegisSAN Q500-F21 / AegisSAN LX F600Q):

 Green: Asserted when the link is establish.  Blinking green: Asserted when the link is established and packets are

being transmitted along with any receive activity.

 Red: Asserted when the link can't establish.

16G FC Link LED (AegisSAN Q500-F30 / AegisSAN V100-F30 / AegisSAN LX F630Q):

 Blue: Asserted when a 16G link is established and maintained.  Amber: Asserted when an 8G link is established and maintained.  White: Asserted when a 4G and below link is established and

maintained. 16G FC Access / fail LED (AegisSAN Q500-F30 / AegisSAN V100-F30 / AegisSAN LX F630Q):

 Green: Asserted when the link is establish.  Blinking green: Asserted when the link is established and packets are

being transmitted along with any receive activity.

 Red: Asserted when the link can't establish.

10GbE Link LED (AegisSAN Q500-P20 / AegisSAN V100-P20 / AegisSAN LX P600Q):

 Orange: Asserted when a 1G link is established and maintained.

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 Blue: Asserted when a 10G link is establish and maintained.

10GbE Access LED (AegisSAN Q500-P20 / AegisSAN V100-P20 / AegisSAN LX P600Q):

 Yellow: Asserted when the link is established and packets are being

transmitted along with any receive activity.

CAUTION:

Be aware that when Controller Health LED is in RED, please DO NOT unplug the controller from the system or turn off the power suddenly. This may cause unrecoverable damage, which will not be covered by warranty.

5 6 7 4 2

3 1 9

AegisSAN Q500-P20 (2 x 10GbE iSCSI (SFP+) + 2 x GbE iSCSI) controller:

AegisSAN Q500-P21 (2 x 10GbE iSCSI (10GBASE-T) + 2 x GbE iSCSI) controller:

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4 1 6 5 7

2

5 6 7 4 3 1 9

5 6 7 4 2 3 1

9 5 6

7 8 4 2 3

1

9

AegisSAN Q500-F20 (2 x 8G FC (SFP+) + 2 x GbE iSCSI) controller:

AegisSAN Q500-F30 (2 x 16G FC (SFP+)+ 2 x GbE iSCSI) controller:

AegisSAN Q500-F21 (4 x 8G FC (SFP+) + 2 x GbE iSCSI) controller:

AegisSAN V100-P10 (6 x GbE iSCSI) controller:

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5

6

7 8 4 2 3 1 9 4 1 6 5

7

4

1

6

5

7

AegisSAN V100-P20 (2 x 10GbE iSCSI (SFP+) + 6 x GbE iSCSI) controller:

AegisSAN V100-F30 (2 x 16G FC (SFP+) + 6 x GbE iSCSI) controller:

AegisSAN LX P400Q (6 x GbE iSCSI) controller:

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5 6 7 8 4 2 3 1 9

5 6 7 4 2 3 9 8 1 5 6 7 8 4 2 3 1 9 5 6 7 8 4 2 3 1 9

AegisSAN LX P600Q (2 x 10GbE iSCSI (SFP+) + 2 x GbE iSCSI) controller:

AegisSAN LX P600Q (2 x 10GbE iSCSI (10GBASE-T) + 2 x GbE iSCSI) controller:

AegisSAN LX F600Q (4 x 8Gb FC (SFP+) + 2 x GbE iSCSI) controller:

AegisSAN LX F630Q (2 x 16Gb FC (SFP+) + 2 x GbE iSCSI) controller:

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Type

Description

Min. No. of Drives

RAID 0

Disk striping.

1

RAID 1

Disk mirroring over two disks.

2

N-way mirror

Extension to RAID 1 level. It has N copies of the disk.

N

RAID 3

Striping with parity on the dedicated disk.

3

RAID 5

Striping with interspersed parity over the member disks.

3

7 7 2 7 7

JBOD J100 (6G SAS) JBOD controller:

JBOD J300Q (6G SAS) JBOD controller:

RAID Concepts

RAID is the abbreviation of Redundant Array of Independent Disks. The basic idea of RAID is to

combine multiple drives together to form one large logical drive. This RAID drive obtains

performance, capacity and reliability than a single drive. The operating system detects the RAID

drive as a single storage device.

RAID Levels

There are various RAID levels with different degrees of data protection, data availability, and

performance. A description of supported RAID levels follow:

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RAID 6

2-dimensional parity protection over the member disks.

4

RAID 0+1

Mirroring of the member RAID 0 volumes.

4

RAID 10

Striping over the member RAID 1 volumes.

4

RAID 30

Striping over the member RAID 3 volumes.

6

RAID 50

Striping over the member RAID 5 volumes.

6

RAID 60

Striping over the member RAID 6 volumes.

8

JBOD

The abbreviation of Just a Bunch Of Disks. Independently address a drive.

1

RG

PD 2

PD 3

DS

PD 1

VD 1

VD 2

QSnap

VD

RAM

Cache Volume

+

LUN 1

LUN 2

LUN 3

+

Volume Relationship

The following graphic is the volume structure which Qsan has designed. It describes the

relationship of RAID components.

One RG (RAID group) consists of a set of VDs (Virtual Disk) and owns one RAID level attribute. Each

RG can be divided into several VDs. The VDs in one RG share the same RAID level, but may have

different volume capacity. All VDs share the CV (Cache Volume) to execute the data transaction.

LUN (Logical Unit Number) is a unique identifier, in which users can access through SCSI

commands.

Fibre Channel Concepts

Fibre channel started use primarily in the supercomputer field, but has become the standard

connection type for storage area networks (SAN) in enterprise storage.

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FC device 1 (target)

Host 1

(initiator)

FC HBA

SAN

Host 2

(initiator)

FC HBA

FC device 2 (target)

The target is the storage device itself or an appliance which controls and serves volumes or virtual

volumes. The target is the device which performs SCSI commands or bridges to an attached

iSCSI Concepts

storage device.

iSCSI (Internet SCSI) is a protocol which encapsulates SCSI (Small Computer System Interface)

commands and data in TCP/IP packets for linking storage devices with servers over common IP

infrastructures. iSCSI provides high performance SANs over standard IP networks like LAN, WAN or

the Internet.

IP SANs are true SANs (Storage Area Networks) which allow several servers to attach to an infinite

number of storage volumes by using iSCSI over TCP/IP networks. IP SANs can scale the storage

capacity with any type and brand of storage system. In addition, it can be used by any type of

network (Ethernet, Fast Ethernet, Gigabit Ethernet, and 10 Gigabit Ethernet) and combination of

operating systems (Microsoft Windows, Linux, Solaris, Mac, etc.) within the SAN network. IP-SANs

also include mechanisms for security, data replication, multi-path and high availability.

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iSCSI device 1 (target)

Host 1

(initiator)

NIC

IP SAN

Host 2

(initiator)

iSCSI

HBA

iSCSI device 2 (target)

Storage protocol, such as iSCSI, has “two ends” in the connection. These ends are initiator and

target. In iSCSI, we call them iSCSI initiator and iSCSI target. The iSCSI initiator requests or initiates

SAS Concepts

any iSCSI communication. It requests all SCSI operations like read or write. An initiator is usually

located on the host side (either an iSCSI HBA or iSCSI SW initiator).

The target is the storage device itself or an appliance which controls and serves volumes or virtual

volumes. The target is the device which performs SCSI command or bridge to an attached storage

device.

Serial-attached SCSI offers advantages over older parallel technologies. The cables are thinner, and

the connectors are less bulky. Serial data transfer allows the use of longer cables than parallel data

transfer.

The target is the storage device itself or an appliance which controls and serves volumes or virtual

volumes. The target is the device which performs SCSI command or bridge to an attached storage

device.

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SAS device 1 (target)

Host

(initiator)

SAS HBA

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Installation

2

Installation Overview

Before starting, prepare the following items:

 A management computer with a Gigabit Ethernet NIC (recommend) on the same network as

the Qsan storage system.

 Connection cables:

。 All: Use CAT 5e, or CAT 6 (recommend) network cables for the management port.

AegisSAN Q500:

。 Q500-P10: CAT 5e, or CAT 6 (recommend) network cables.

。 Q500-P20 / F20 / F21 / F30: Fibre Channel cables or AOCs (Active Optic Cable).

。 Q500-P21: CAT 6 network cables.

AegisSAN V100:

。 V100-P10: CAT 5e, or CAT 6 (recommend) network cables.

。 V100-P20 / F30: Fibre Channel cables or AOCs (Active Optic Cable).

AegisSAN LX:

。 P400Q: CAT 5e, or CAT 6 (recommend) network cables.

。 P600Q (10GBASE-T): CAT 6 network cables.

。 P600Q (SFP+) / F600Q / F630Q: Fibre Channel cables or AOCs (Active Optic Cable).

JBOD:

。 J100 / J300Q: SAS cables.

 Prepare a storage system configuration plan by the network administrator. The plan should

include network information for the management port and iSCSI data ports. If using static IP

addresses, please prepare a list of the static IP addresses, the subnet mask, and the default

gateway.

 Switches:

。 All: Gigabit switches (optional) for connecting management port.

AegisSAN Q500:

。 Q500-P10 / P20 / F20 / F21 / F30: Gigabit switches (recommended). Or Gigabit

switches with VLAN / LCAP / Trunking (optional).

。 Q500-P20 / P21: 10 Gigabit switches with VLAN / LCAP / Trunking (optional).

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Slot 1

Slot 4

Slot 7

Slot 10

Slot 2

Slot 5

Slot 8

Slot 11

Slot 3

Slot 6

Slot 9

Slot 12

Slot 1

Slot 5

Slot 9

Slot 13

Slot 2

Slot 6

Slot 10

Slot 14

Slot 3

Slot 7

Slot 11

Slot 15

Slot 4

Slot 8

Slot 12

Slot 16

。 Q500-F20 / F21 / F30: Fibre Channel switches (optional).

AegisSAN V100:

。 V100-P10 / P20 / F30: Gigabit switches (recommended). Or Gigabit switches with

VLAN / LCAP / Trunking (optional).

。 V100-P20: 10 Gigabit switches with VLAN / LCAP / Trunking (optional).

。 V100-F30: Fibre Channel switches (optional).

AegisSAN LX:

。 P400Q / P600Q: Gigabit switches (recommended). Or Gigabit switches with VLAN /

LCAP / Trunking (optional).

。 P600Q: 10 Gigabit switches with VLAN / LCAP / Trunking (optional).

。 F600Q / F630Q: Fibre Channel switches (optional).

 CHAP security information, including CHAP username and secret (optional).  For dual-controller systems, it is recommended that the host logon to the target twice (both

Controller 1 and Controller 2), and then the MPIO should setup automatically.

 For an iSCSI dual-controller system, install an iSNS server on the same storage area network

(recommended).

Drive Slot Numbering

The drives can be installed into any slot in the enclosure. Slot numbering is reflected in Web UI.

2U12:

3U16:

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Slot 1

Slot 7

Slot 13

Slot 19

Slot 2

Slot 8

Slot 14

Slot 20

Slot 3

Slot 9

Slot 15

Slot 21

Slot 4

Slot 10

Slot 16

Slot 22

Slot 5

Slot 11

Slot 17

Slot 23

Slot 6

Slot 12

Slot 18

Slot 24

57 53

49

46

43

39

35

31

27

23

19

16

13 9 5

1 58 54

50

B2

A2

40

36

32

28

24

20

B1

A1

10 6 2

59 55

51

47

44

41

37

33

29

25

21

17

14

11 7 3

60 56

52

48

45

42

38

34

30

26

22

18

15

12 8 4

TIP:

Install at least one drive in Slot 1 to 4 (marked gray slots). System event logs are saved in these drives. Otherwise, event logs no longer exist after a reboot.

PSU2

Latch

4U24:

4U60:

System Installation and Deployment

AegisSAN Q500 Series:

Using the following instructions to install and deploy the storage system.

 Install BBM (Battery Backup Module) for AegisSAN Q500 series models. In all Q500 models,

BBM is not attached to the controller cage.

 AegisSAN Q500 2U12 chassis:

。 For 2U12 model, BBM is located inside the right PSU (PSU2 module). Release the PSU2

latch and plug out. Flip to the back side.

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CAUTION:

Please do not touch the golden finger of the PSU when the BBM is connected.

BBM

。 Release the screws. Connect the BBM into the PSU. Be careful that do not touch the

golden finger of the PSU when the BBM is connected.

。 Put it back to PSU, and secure the bracket with screws.

。 Plug it in the chassis.

 AegisSAN Q500 3U16 and 4U24 chassis:

。 For 3U16 and 4U24 models, BBM module is located between two controller cages.

BBM module is inserted into the system chassis and connected to the backplane.

。 Release the screws. Plug in the BBM. And then secure the bracket with screws.

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TIP:

The BBM of the AegisSAN Q500 supports controller 1 only.

CAUTION:

When running on dual controller mode, please make sure both controllers have the same DIMM on each corresponding memory slot. Failing to do so will result in controller malfunction, which will not be covered by warranty.

CAUTION:

The system is very heavy. It’s recommend that a mechanical lifter or at least two persons be used to raise and align the system to prevent injury during installation. Use care when inserting or removing a system into or out of a rack to prevent the accidental tipping or the rack causing damage or personal injury.

 At the rear, check that the Master Controller is in its slot (CTRL 1).  If desired, install the optional Slave Controller in its slot (CTRL 2, only for dual-controller).

 Install the Rail Kit onto the unit and insert it into the rack.

 Install the Disk Drives.  Connect the management port cable and data port cables on the network plan, the topology

examples are on the following.

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AegisSAN Q500-P10:

AegisSAN Q500-P20:

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AegisSAN Q500-P21:

AegisSAN Q500-F20 / F30:

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CAUTION:

The system is very heavy. It’s recommend that a mechanical lifter or at least two persons be used to raise and align the system to prevent injury during installation. Use care when inserting or removing a system into or out of a rack to prevent the accidental tipping or the rack causing damage or personal injury.

AegisSAN Q500-F21:

AegisSAN V100 Series:

Using the following instructions to install and deploy the storage system.

 Install the Rail Kit onto the unit and insert it into the rack.

 Install the Disk Drives.  Connect the management port cable and data port cables on the network plan, the topology

examples are on the following.

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AegisSAN V100-P10:

AegisSAN V100-P20:

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AegisSAN V100-F30:

AegisSAN LX Series:

Using the following instructions to install and deploy the storage system.

 Install the BBM (Battery Backup Module) in their appropriate controllers if needed. The

following examples show the AegisSAN LX F600Q.

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CAUTION:

When running on dual controller mode, please make sure both controllers have the same DIMM on each corresponding memory slot. Failing to do so will result in controller malfunction, which will not be covered by warranty.

CAUTION:

The system is very heavy. It’s recommend that a mechanical lifter or at least two persons be used to raise and align the system to prevent injury during installation. Use care when inserting or removing a system into or out of a rack to prevent the accidental tipping or the rack causing damage or personal injury.

。 BBM supports hot pluggable. Regardless of the system is turned on or off.

。 Remove the cover of BBM.

。 Insert the BBM.

。 Tighten the BBM and use screws to lock the both sides.

 At the rear, check that the Master Controller is in its slot (CTRL 1).  If desired, install the optional Slave Controller in its slot (CTRL 2, only for dual-controller).

 Install the Rail Kit onto the unit and insert it into the rack.

 Install the Disk Drives.  Connect the management port cable and data port cables on the network plan, the topology

examples are on the following.

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AegisSAN LX P400Q:

AegisSAN LX P600Q:

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AegisSAN LX F600Q:

AegisSAN LX F630Q:

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CAUTION:

The system is very heavy. It’s recommend that a mechanical lifter or at least two persons be used to raise and align the system to prevent injury during installation. Use care when inserting or removing a system into or out of a rack to prevent the accidental tipping or the rack causing damage or personal injury.

JBOD Series:

Using the following instructions to install and deploy the storage system.

 Install the Rail Kit onto the unit and insert it into the rack.

 Install the Disk Drives.  Connect SAS cable to the head unit, the topology examples are on the following.

JBOD J100:

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JBOD J300Q:

Dual controller topology:

For a better data service availability, all the connections among hosts, switches, and the dual

controllers are recommended as redundant as below. The following example shows the AegisSAN

LX P400Q.

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CAUTION:

It may not work when connecting the RS-232 cable for UPS (gray color, phone jack to DB9 male) to APC Smart UPS directly.

Console and UPS topology:

Connect the console cable and UPS as the following.

。 Using RS-232 cable for console (back color, phone jack to DB9 female) to connect from

controller to management PC directly.

。 Using RS-232 cable for UPS (gray color, phone jack to DB9 male) to connect from

controller to APC Smart UPS serial cable (DB9 female side), and then connect the serial

cable to APC Smart UPS.

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AegisSAN Q500

AegisSAN V100

CAUTION:

Be aware that when Controller Health LED is in RED, please DO NOT plug out the controller from the system or turn off the power suddenly. This may cause unrecoverable damage, which will not be covered by warranty.

 Attach the power cords and power on the system, and then power on the hosts and the iSNS

 Start the configuration.

Power ON / OFF

Power on the System

AegisSAN Q500 Series and AegisSAN V100 Series:

The power button is located at the right front handle. To turn on the system, you may press power

button once. After you turn the power ON, the system performs a booting process which takes a

few minutes.

server (optional for iSCSI environment).

AegisSAN LX Series (2U12 / 3U16 / 4U24):

The power switch is located at the rear of the panel. To turn on the system, you may press power

switch to “|”. After you turn the power ON, the system performs a booting process which takes a

few minutes.

Power off the System

If it becomes necessary to power down the system, it is recommended using a normal, controlled

shutdown form through either the LCM or Web UI to ensure all data is flushed from the cache first.

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AegisSAN Q500 Series:

1. Shutdown using LCM:

At the LCM:

 Power off the system using a normal shutdown.

。 Press ENT button.

。 Press  (down) twice to show Reboot/Shutdown, and press ENT button.

。 Press  (down) once to show Shutdown, and press ENT button.

。 Press  (up) once to highlight Yes, and press ENT button.

 System shutdown begins. When shutdown process completes, the power LED will turn

off.

2. Shutdown using Web UI:

Using the Web UI:

 Select System Maintenance -> Reboot and Shutdown.  Click the Shutdown icon.  System shutdown begins. When shutdown process completes, the power LED will turn

off.

3. Shutdown using Power button:

The power button is located at the right front handle.

 Forced shutdown: press and hold for more than 4 seconds. The power will be cut off

immediately.

 Graceful shutdown: press one to initialize graceful shutdown. Press 2nd time within 4

seconds to confirm and start graceful shutdown. If there is no 2nd press within 4

seconds, disable graceful shutdown and return to normal operating mode.

4. Shutdown using QCentral Client:

Login QCentral Client:

 Select Maintenance -> Reboot and Shutdown.  Click the Shutdown icon.  System shutdown begins. When shutdown process completes, the power LED will turn

off.

AegisSAN V100 Series:

1. Shutdown using Web UI:

Using the Web UI:

 Select System Maintenance -> Reboot and Shutdown.  Click the Shutdown icon.  System shutdown begins. When shutdown process completes, the power LED will turn

off.

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2. Shutdown using Power button:

The power button is located at the right front handle.

 Forced shutdown: press and hold for more than 4 seconds. The power will be cut off

immediately.

 Graceful shutdown: press one to initialize graceful shutdown. Press 2nd time within 4

seconds to confirm and start graceful shutdown. If there is no 2nd press within 4

seconds, disable graceful shutdown and return to normal operating mode.

3. Shutdown using QCentral Client:

Login QCentral Client:

 Select Maintenance -> Reboot and Shutdown.  Click the Shutdown icon.  System shutdown begins. When shutdown process completes, the power LED will turn

off.

AegisSAN LX Series:

1. Shutdown using LCM:

At the LCM:

 Power off the system using a normal shutdown.

。 Press ENT button.

。 Press  (down) twice to show Reboot/Shutdown, and press ENT button.

。 Press  (down) once to show Shutdown, and press ENT button.

。 Press  (up) once to highlight Yes, and press ENT button.

 System shutdown begins. When the System Shutdown message is displayed, turn the

power switch to OFF “O”.

2. Shutdown using Web UI:

Using the Web UI:

 Select System Maintenance -> Reboot and Shutdown.  Click the Shutdown icon.  System shutdown begins. When the System Shutdown message is displayed, turn the

power switch to OFF “O”.

3. Shutdown using QCentral Client:

Login QCentral Client:

 Select Maintenance -> Reboot and Shutdown.  Click the Shutdown icon.  System shutdown begins. When the System Shutdown message is displayed, turn the

power switch to OFF “O”.

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Quick Setup

3

Management Interfaces

There are several management methods to manage the storage system, described on the

following.

Serial Console

Use console cable (NULL modem cable) to connect from console port of the storage system to RS

232 port of the management PC. The console settings are on the following:

 Baud rate: 115200, 8 data bit, no parity, 1 stop bit, and no flow control.  Terminal Type: vt100

The initial defaults for administrator login are:

 Management IP Address: 192.168.1.234  User Name: admin  Password: 1234

Secure Shell Remote Access

SSH (secure shell) software is required for remote login. The SSH client software is available at the

following web site:

 SSH Tectia Client: http://www.ssh.com/  PuTTY: http://www.chiark.greenend.org.uk/

The default management IP address is 192.168.1.234/255.255.255.0, please configure your

computer IP address at the same subnet of the system (e.g.: 192.168.1.1/255.255.255.0). The

remote control settings are on the following:

 Host IP: <IP Address> (e.g.: 192.168.1.234)  User Name: admin  Password: 1234

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TIP: Qsan system supports SSH for remote access only. When using SSH, the IP address and password are required for login.

Function

Description

System Info.

Display system information including firmware version and amount of RAM.

Alarm Mute

Mutes an alarm after an error occurs.

Reset/Shutdown

Reset or shutdown the system.

Quick Install

Provide quick steps to create a volume.

Volume Wizard

Provide smart steps to create a volume.

View IP Setting

Display current IP address, subnet mask, and gateway.

Change IP config

Set IP address, subnet mask, and gateway. There are 2 options: DHCP (Get IP address from DHCP server) or static IP.

Enc. Management

Shows the enclosure data for physical disk temperatures, fan status, and power supply status.

Reset to Default

Reset the system to default settings. The default resets include:

 Management IP Address: 192.168.1.234  User Name: admin  Password: 1234

192.168.1.234 Qsan P400Q-D424 ←

LCM

After booting up the system, the following screen shows management port IP and model name.

Take an example of AegisSAN LX P400Q-D424.

To access the LCM options, use the ENT (Enter) button, ESC (Escape) button,  (up) and  (down)

to scroll through the functions.

This table describes the function of each item.

WARNING or ERROR events displayed on the LCM are automatically filtered by the LCM default

filter. The filter setting can be changed in the Web UI under System Configuration -> Log and Alert

Settings.

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Main

L1

L2

L3

L4

L5

Qsan

<Model>



System Info.

Firmware Version

<n.n.n>

RAM Size <nnnn> MB

Alarm Mute

Yes No

Reset/

Shutdown

Reset

Yes No

Shutdown

Yes No

Quick Install

(only available if

not already set)

<RAID 0

RAID 1 RAID 3 RAID 5 RAID 6

RAID 0+1>

nnn GB

Apply The

Config

Yes No

Volume Wizard

(only available if

not already set)

Local

<RAID 0

RAID 1 RAID 3 RAID 5 RAID 6

RAID 0+1>

Use default

algorithm

Volume Size

<nnn> GB

Apply The

Config

Yes No

JBOD <n> 

<RAID 0

RAID 1 RAID 3 RAID 5 RAID 6

RAID 0+1>

New n disk 

<nnn> GB

Adjust Volume

Size

Apply The

Config

Yes No

View IP Setting

IP Config

<Static IP /

DHCP / BOOTP>

IP Address

<192.168.001.234>

IP Subnet Mask

<255.255.255.0>

IP Gateway

<xxx.xxx.xxx.xxx>

Change IP Config

DHCP

Yes No

BOOTP

Yes No

Static IP

IP Address

Adjust IP

address

IP Subnet Mask

Adjust Submask

IP

IP Gateway

Adjust Gateway

IP

Apply IP Setting

Yes No

Enc. Management

Phy. Disk Temp.

Local

Slot <n>: <nn>

(C)

Cooling

Local

FAN<n>:

<nnnnn> RPM

Power Supply

Local PSU<n>: <status>

Reset to Default

Yes No

This table displays the LCM menu hierarchy.

USB LCM is developed because of security concern and adding more mobility and flexibility. Only

AegisSAN Q500 series support USB LCM. Several AegisSAN Q500 systems can share one USB LCM.

It can further save your costs. All the functions provided by USB LCM are the same as the original

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CAUTION:

To prevent data loss, when powering down the storage system, it is recommended to execute Reset/Shutdown -> Shutdown -> Yes to flush the data from the cache to the physical disks.

LCM introduced in previous section. Please be aware to remove the USB LCM before adding the

front bezel.

Web UI

Qsan storage system supports graphic user interface operation. It supports most common web

browsers. Be sure to connect the LAN cable to the management port of the system.

The default management IP address is 192.168.1.234/255.255.255.0, please configure your

computer IP address at the same subnet of the system (e.g.: 192.168.1.1/255.255.255.0). And then

enter the IP address into your browser to display the authentication screen.

 http://<IP Address> (e.g.: http://192.168.1.234)

To access the Web UI, you have to enter a user name and password. The initial defaults for

administrator login are:

 User Name: admin  Password: 1234

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TIP:

The Host Port Configuration menu bar option is only visible when the controller has multiple interfaces. The iSCSI Configuration menu bar option is only visible when the controller has iSCSI ports.

Menu Bar

Options

Indicators

and Icons

Operation

Area

When the password has been verified, the home page is displayed. The following examples show

the AegisSAN LX P400Q-D212.

Choose the functions from the Menu Bar on the left side of the window to make any configuration

changes.

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Icon

Description

RAID indicator:

 Green: All RAID groups are functioning.  Red: A RAID group is degraded or has failed.

Temperature indicator:

 Green: Temperature is normal.  Red: Temperature is too high.

Voltage indicator:

 Green: Voltage values are normal.  Red: Voltage values are out of range.

UPS indicator:

 Green: UPS is functioning or no UPS is connected.  Red: UPS connection has failed.

Fan indicator:

 Green: Fan is working well.  Red: Fan failed.

Power indicator:

 Green: Power supplies are connected and working well.  Red: A power supply has failed or is no longer connected.

Dual controller indicator:

 Green: Dual controllers are active and working well.  Orange: One of the dual controllers has failed.

Return to home page.

Logout of the management web UI.

Mute alarm beeper.

TIP: If the status indicators in Internet Explorer (IE) are displayed in gray, but not in blinking red, please enable Tools -> Internet Options -> Advanced -> Play animations in webpages options in IE. The default value is enabled, but some applications disable it.

There are up to seven indicators and three icons at the top-right corner. The last indicator (Dual

controller) is only visible when two controllers are installed.

This table describes the indicators and icons.

How to Use the Guided Configurations

To help users get started quickly, two guided configuration tools are available in the Web UI and

LCM. Quick Installation guides you a easy way to create a volume. Volume Creation Wizard

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provides a smarter policy to help users to create a volume. If you are an advanced user, you can

skip these steps.

Quick Installation Tool

This tool guides you through the process of setting up basic array information, configuring network

settings, and the creation of a volume on the storage system. Please make sure that it has some

free hard drives installed in the system. SAS drivers are recommended.

1. Click Quick Installation from the menu bar.

2. Enter a System Name and set up the Date and Time. Click Next button to proceed.

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3. Confirm or change the management port IP address and DNS server. If the default HTTP,

HTTPS, and SSH port numbers are not allowed on your network, they can be changed here as

well.

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4. For iSCSI Configurations, use this step to set up the data port iSCSI IP address, and then click

Next button.

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5. Choose a RAID Level. The number in the brackets is the maximum capacity at the RAID level.

This step utilizes all drives in the storage system as well as any JBOD expansion arrays

present. This option allows the selection of the RAID type and the number of drives in each

array.

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6. Verify all items, and then click Finish button to complete the quick installation.

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The iSCSI information is only displayed when iSCSI controllers are used. Use Back button to return

to a previous page to change any setting.

Volume Creation Wizard

The Volume Creation Wizard provides a smarter policy to determine all possibilities and volume

sizes in the different RAID levels that can be created using the existing free drives. It provides:

 Largest capacity for each RAID level from which to choose.  The fewest number of drives for each RAID level / volume size.

This way, after choosing RAID level, you may find that some drives are still available (free status).

This phenomenon is the result of using smart design. Take an example, user chooses the RAID 5

level and the system has 12*200GB + 4*80GB free drives inserted. Generally, if using all 16 drives

for a RAID 5 group, the maximum size of volume is (16-1)*80GB = 1200GB. This wizard provides a

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smarter check and searches the most efficient way of using free drives. It uses 200GB drives only

to provide (12-1)*200GB = 2200GB capacity, the volume size is larger and less drives.

1. Click Volume Creation Wizard from the menu bar.

2. Choose a RAID Level. The number in the brackets is the maximum capacity at the RAID level.

3. Select the default option Maximize the size of the RAID group or manual option Select the

number of disks to use. From the drop-down list, select either the RAID Group capacity

combination desired. Click Next button to proceed.

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4. Enter the Volume Size (GB) desired that is less than or equal to the default available size

shown. Then click Next button.

5. Use LBA 64 support? It depends on the operation system.

6. Finally, verify the selections and click Finish button if they are correct.

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The volume is created and named by the system automatically. It is available to use now.

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Basic Configuration

4

Menu Bar

L1

L2, Button or Menu

System Configuration

System Settings

System Name / Date and Time / System Indication

Network Settings

MAC Address / IP Address / DNS Server Address / Service Ports

Login Settings

Login Options / Admin Password / User Password

Email Notification Settings

Email Settings / Send Test Mail

Log and Alert Settings

SNMP Trap Settings / Windows Messenger / Syslog Server Settings / Admin Interface and Front Display Alerts / Device Buzzer

iSCSI Configuration (This option is only

visible when the controller has iSCSI ports.)

Host Configuration (This option is only

visible when the controller has multiple interfaces.)

Network Setup

Show information for: < Controller 1 | Controller 2 > Options: [iSCSI Bonding Settings | Delete iSCSI Bonding] / Set VLAN ID / iSCSI IP Address Settings / Make Default Gateway / [Enable | Disable] Jumbo Frames / Ping Host / Reset Port

Entity and iSNS Settings

Entity Name / iSNS IP Address

iSCSI Node

Show information for: < Controller 1 | Controller 2 > Options: Authentication Method / Change Portal / Rename Alias / Users

Active Sessions

Show information for: < Controller 1 | Controller 2 > Connection Details / Disconnect

CHAP Accounts

Create User Options: Modify User Information / Delete User

Fibre Channel (This option is only

visible when the controller has FC ports.)

Show information for: < Controller 1 | Controller 2 > Clear All Counters Options: Change Link speed / Change Connection Mode / Node Configuration / Clear Counters

Volume Configuration

Physical Disks

Show disk for: < -Local- | -JBODn- > Show disk size in: < (GB) | (MB) > Disk Health Check / Disk Check Report Options: Set Free Disk / Set Global Spare / Set Local Spare / Set Dedicated Spare / Upgrade / Disk Scrub / Read Error Cleared / Turn [on | off] the Indication LED / More information

RAID Groups

Show RAID size in: < (GB) | (MB) > Create Options: Migrate RAID Level / Move RAID Level / [Activate | Deactivate] / Verify Parity / Delete / Change Preferred Controller / Change RAID Options / Add RAID Set / Add Policy / More information

RAID Set options: Remove / Move RAID Level / List Disks RAID Group Policy options: Delete / Modify

Virtual Disks

Create / Cloning Options Options: Extend / Set SSD Caching / Verify Parity / Delete / Set Properties / Space Reclamation / Attach LUN / Detach LUNs / List LUNs / Set Clone / Set Snapshot Space / Cleanup Snapshots / Take a Snapshot / Scheduled Snapshots / List Snapshots / More information

Snapshots

Set Snapshot Space / Scheduled Snapshots / Take a Snapshot / Cleanup Snapshots

Interface Hierarchy

This table describes the hierarchy of the web GUI.

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Options: Set Quota / Rollback / Delete

Logical Units

Attach LUN Options: Detach LUN

QReplicas

Create / Rebuild / QReplica Options / Shaping Setting Configuration Options: Start / Stop / Set Task Shaping / Add Path / Delete Path / Schedule / Delete / Add Connection / Delete Connection Task Path options: Add Connection / Delete Connection / Delete

Enclosure Management

Hardware Monitor

Show information for: < -Local- | -JBODn- > Temperature (Internal)/(Case): < (C) / (F) > Controller 1 Monitors / Controller 2 Monitors / Backplane Options: Auto Shutdown

UPS

UPS Type / Shutdown Battery Level (%) / Shutdown Delay (Seconds) / Shutdown UPS / UPS Status / UPS Battery Level

SES

[Enable | Disable]

S.M.A.R.T.

Show information for: < -Local- | -JBODn- > Temperature (Internal)/(Case): < (C) | (F) >

System Maintenance

System information

Download System Information

Event log

Event Log Level to Show: < Information | Warning | Error > Download / Mute Buzzer / Clear

Upgrade

Controller Module Firmware Update / JBOD Firmware Update / Controller Mode / SSD Caching License

Firmware Synchronization (This option is only

visible when dual controllers are inserted.)

Apply

Reset to Factory Default

Reset Configuration Backup

Import or Export / Import File

Volume Restoration

Options: Restore

Reboot and Shutdown

Reboot / Shutdown Reboot options: [Both Controller 1 and Controller 2 | Controller 1 | Controller 2]

Performance Monitor

Disk

Show disk for: < -Local- | -JBODn- >

iSCSI

Controller 1 / Controller 2

Fibre Channel (This option is only

visible when the controller has FC ports.)

Controller 1 / Controller 2

Quick Installation

Step 1 / Step 2 / Step 3 / Step 4 / Confirm

Volume Creation Wizard

Step 1 / Step 2 / Step 3 / Confirm

System Configuration

The System Configuration menu option is for accessing the System Settings, Network Settings,

Login Settings, Email Notification Settings, and Log and Alert Settings option tabs.

System Settings

The System Settings tab is used to setup the system name and date. The default system name is

composed of the model name and the serial number of this system.

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The options are available on this tab:

 System Name: Change the System Name, highlight the old name and type in a new one.  Date and Time: Change the current date, time and time zone settings, check Change Date

and Time. The changes can be done manually or synchronized from an NTP (Network Time

Protocol) server.

 System Identification: Flash the status light on the front display for locating this system in

the racks, click OK button. To Stop flashing the status light on the front display, click OK

button again.

When it is done, click Apply button.

Network Settings

The Network Settings tab is used to view the MAC address and change basic network settings.

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The options are available on this tab:

 Enable dual management ports: This is for dual controller models. Check it to enable dual

 MAC Address: Display the MAC address of the management port in the system.  IP Address: The option can change IP address for remote administration usage. There are

 Service Ports: If the default port numbers of HTTP, HTTPS and SSH are not allowed on the

When it is done, click Apply button.

Login Settings

The Login Settings tab is used to control access to the storage system. For the security reason, set

the auto logout option or set the limit access of one administrator at a time. The other options can

management ports.

three options: DHCP, BOOTP and Specify a Static IP Address. DNS Server Address: If

necessary, the IP address of DNS server can be entered or changed here.

network, they can be changed here.

change the Admin and User passwords.

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TIP: Please make sure the DNS server IP is well-setup in System Configuration -> Network Settings. So the event notification emails can be sent successfully.

The options are available on this tab:

 Auto Logout: When the auto logout option is enabled, you will be logged out of the admin

interface after the time specified. There are Disable (default), 5 minutes, 30 minutes and 1

hour options.

 Login Lock: When the login lock is enabled, the system allows only one user to login to the

web UI at a time. There are Disable (default) and Enable options.

 Change Admin Password: Check it to change administrator password. The maximum length

of password is 12 alphanumeric characters.

 Change User Password: Check it to change user password. The maximum length of password

is 12 alphanumeric characters.

When it is done, click Apply button.

Email Notification Settings

The Email Notification Settings tab is used to enter up to three email addresses for receiving the

event notifications. Fill in the necessary fields and click Send Test Email button to test whether it is

available. Some email servers will check the mail-from address and need the SMTP relay settings

for authentication.

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You can also select which levels of event logs which you would like to receive. The default setting

only includes Warning and Error event logs.

When it is done, click Apply button.

Log and Alert Settings

The Log and Alert Settings tab is used to setup SNMP traps (for alerting via SNMP), pop-up

messages via Windows messenger (not MSN or Skype), alerts via the syslog protocol, the pop-up

alerts and alerts on the front display. The device buzzer is also managed here.

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The options are available on this tab:

 SNMP Trap Settings: It allows up to three SNMP trap addresses. The default community

setting is public. You can check the alert levels which you would like to receive. The default

setting only includes Warning and Error event logs. If necessary, click Download to get the

MIB file for importing to the SNMP client tool.

There are many SNMP tools available on the internet.

。 SNMPc: http://www.snmpc.com/

。 Net-SNMP: http://net-snmp.sourceforge.net/

 Windows Messenger: You must enable the Messenger service in Windows (Start -> Control

Panel -> Administrative Tools -> Services -> Messenger). It allows up to three host

addresses. The same, you can check the alert levels which you would like to receive.

 System Server Settings: Fill in the host address and the facility for syslog service. The default

UDP port is 514. You can also check the alert levels here.

There are some syslog server tools available on the internet for Windows.

。 WinSyslog: http://www.winsyslog.com/

。 Kiwi Syslog Daemon: http://www.kiwisyslog.com/

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Most UNIX systems built in syslog daemon.

 Admin Interface and Front Display Alerts: You can check the alert levels which you would

like to have pop-up message in the Web UI and show on front display. The default setting for

admin interface is none while the default setting for shown on the front display includes

Warning and Error event logs.

 Device Buzzer: Check it to disable the device buzzer. Uncheck it to activate the device buzzer.

When it is done, click Apply button.

Host Port / iSCSI Configuration

The Host port / iSCSI Configuration menu option is for accessing the Network Setup, Entity and

iSNS Settings, iSCSI Nodes, Active Sessions, CHAP Account and Fibre Channel (This option is only

visible when the controller has Fibre Channel ports) option tabs.

Network Setup

The Network Setup tab is used to change IP addresses of iSCSI data ports. The various controllers

have different iSCSI ports, list on the following:

AegisSAN Q500:

 Q500-P10: 6 x GbE iSCSI ports per controller.  Q500-P20: 2 x 10GbE iSCSI ports + 2 x GbE iSCSI ports per controller.  Q500-P21: 2 x 10GbE iSCSI ports + 2 x GbE iSCSI ports per controller.  Q500-F20: 2 x GbE iSCSI ports per controller.  Q500-F21: 2 x GbE iSCSI ports per controller.  Q500-F30: 2 x GbE iSCSI ports per controller.

AegisSAN V100:

 V100-P10: 6 x GbE iSCSI ports per controller.  V100-P20: 2 x 10GbE iSCSI ports + 6 x GbE iSCSI ports per controller.  V100-F30: 6 x GbE iSCSI ports per controller.

AegisSAN LX:

 P400Q: 6 x GbE iSCSI ports per controller.  P600Q: 2 x 10GbE iSCSI ports + 2 x GbE iSCSI port per controller.  F600Q: 2 x GbE iSCSI ports per controller.

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 F630Q: 2 x GbE iSCSI ports per controller.

These network ports must be assigned IP addresses then they can be used. For better

performance or fault tolerance reason, they can be bonding as Trunking or LACP. These bonding

network ports share a single IP address. The following example shows the P400Q series (6 x GbE

iSCSI ports).

This figure shows six iSCSI data ports. These data ports are set up with a static IP address. For the

other controllers, that can be set up the same way.

The options are available on this tab:

 ▼ -> iSCSI Bonding Settings: The default mode of each iSCSI data port is individually

connected without any bonding. Trunking and LACP (Link Aggregation Control Protocol)

settings can be setup here. At least two iSCSI data ports must be checked for iSCSI bonding.

。 Trunking: Configures multiple iSCSI ports to be grouped together into one in order to

increase the connection speed beyond the limit of a single iSCSI port.

。 LACP: The Link Aggregation Control Protocol is part of IEEE specification 802.3ad that

allows bonding several physical ports together to form a single logical channel. LACP

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TIP: If iSCSI ports are assigned with VLAN ID before creating aggregation takes place, aggregation will remove VLAN ID. You need to repeat the steps to set VLAN ID for the aggregation group.

allows a network switch to negotiate an automatic bundle by sending LACP packets to

the peer. The advantages of LACP are that it increases bandwidth usage and it

automatically performs a failover when the link status fails on a port.

 ▼ -> Set VLAN ID: VLAN is a logical grouping mechanism implemented on switch device.

VLANs are collections of switching ports that comprise a single broadcast domain. It allows

network traffic to flow more efficiently within these logical subgroups. Please consult your

network switch user manual for VLAN setting instructions. Most of the work is done at the

switch part. All you need to do is to make sure that your VLAN ID of iSCSI port matches that

of switch port. If your network environment supports VLAN, you can use this function to

change the configurations. Fill in VLAN ID and Priority settings to enable VLAN.

。 VLAN ID: VLAN ID is a 12-bit number. Its range is from 2 to 4094, while 0, 1, and 4095

are reserved for special purposes.

。 Priority: The PCP (Priority Code Point) is a 3-bit number and reserved for QoS. The

definition complies with IEEE 802.1p protocol, ranging from 0 to 7, with 0 as the

default value. In normal cases, you don't need to set this value. Using the default will

do just fine.

 ▼ -> iSCSI IP Address Settings: It can assign an iSCSI IP address of the iSCSI data port. There

are two options: Use DHCP to acquire an IP address automatically or Specify a Static IP

Address to set the IP address manually.

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CAUTION: VLAN ID, jumbo frames for both the switching hub and HBA on host must be enabled. Otherwise, the LAN connection cannot work properly.

 ▼ -> Make Default Gateway: Set the gateway of the IP address as default gateway. There

can be only one default gateway. To remove the default gateway, click ▼ -> Remove

Default Gateway.

 ▼ -> Enable jumbo frames: It can enable the MTU (Maximum Transmission Unit) size. The

maximum jumbo frame size is 3900 bytes. To disable jumbo frames, click ▼ -> Disable

Jumbo Frames.

 ▼ -> Ping host: It can verify the port connection from a target to the corresponding host

data port. Input the host’s IP address and click Start button. The system will display the ping

result. Or click Stop button to stop the test.

 ▼ -> Reset Port: If the behavior of the port is abnormal, try to reset port to make it normal.

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Entity and iSNS Settings

The Entity and iSNS Settings tab is used to view the entity name of the system, and setup iSNS IP

for the iSNS (Internet Storage Name Service) protocol. It allows automated discovery,

management and configuration of iSCSI devices on a TCP/IP network. To use iSNS, an iSNS server

needs to be added to the SAN. When this is done, the iSNS server IP address must be added to the

storage system for iSCSI initiator service to send queries to it.

To make changes, enter the Entity Name and the iSNS IP Address, and then click Apply button.

iSCSI Nodes

The iSCSI Nodes tab is used to view the target name for iSCSI initiator. The various controllers

support different number of multiple nodes, list on the following:

AegisSAN Q500:

 Q500-P10: Up to 64 multiple nodes per controller.  Q500-P20: Up to 64 multiple nodes per controller.  Q500-P21: Up to 64 multiple nodes per controller.  Q500-F20: Up to 32 multiple nodes per controller.  Q500-F21: Up to 32 multiple nodes per controller.  Q500-F30: Up to 32 multiple nodes per controller.

AegisSAN V100:

 V100-P10: Up to 32 multiple nodes per controller.  V100-P20: Up to 32 multiple nodes per controller.  V100-F30: Up to 32 multiple nodes per controller.

AegisSAN LX:

 P400Q: Up to 128 multiple nodes per controller.  P600Q: Up to 128 multiple nodes per controller.  F600Q: Up to 32 multiple nodes per controller.  F630Q: Up to 32 multiple nodes per controller.

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TIP: A CHAP account must be added before you can use this authentication method. Please refer to CHAP Accounts session to create an account if none exists.

The following example shows the AegisSAN LX P400Q series (up to 128 multiple nodes).

The options are available on this tab:

 ▼ -> Authentication Method: CHAP (Challenge Handshake Authentication Protocol) is a

strong authentication method used in point-to-point for user login. It’s a type of

authentication in which the authentication server sends the client a key to be used for

encrypting the username and password. CHAP enables the username and password to

transmit in an encrypted form for protection.

To use CHAP authentication, please follow the procedures.

。 Select one of nodes from one controller.

。 Chick ▼ -> Authentication Method.

。 Select CHAP from the drop-down list.

。 Click OK button.

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。 Chick ▼ -> User.

。 Select CHAP user(s) which will be used. It can be more than one, but it must be at least

one CHAP to enable on the node.

。 Click OK button.

To disable CHAP authentication, please follow the procedures.

。 Select the node which wants to disable CHAP.

。 Chick ▼ -> Authentication Method.

。 Change it to None from the drop-down list.

。 Click OK button.

 ▼ -> Change Portal: Use this iSCSI node option to change the network ports available.

。 Select one of nodes from one controller.

。 Chick ▼ -> Change Portal.

。 Select the network ports that you would like to be available for this iSCSI node.

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TIP: After setting CHAP, the host initiator should be set with the same CHAP account. Otherwise, the host cannot connect to the volume.

。 Click OK button.

 ▼ -> Rename Alias: Use this option to add or change iSCSI alias.

。 Select one of nodes from one controller.

。 Chick ▼ -> Rename Alias.

。 Enter the Alias Name. Leave it empty to remove the alias.

。 Click OK button.

After creating an alias, it is displayed at the end of the portal information.

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Column Name

Description

TSIH

TSIH (Target Session Identifying Handle) is used for this active session.

Initiator Name

It displays the host computer name.

Target Name

It displays the controller name.

InitialR2T

InitialR2T (Initial Ready to Transfer) is used to turn off either the use of a unidirectional R2T command or the output part of a bidirectional command. The default value is Yes.

Immed. data

Immed. data (Immediate Data) sets the support for immediate data between the initiator and the target. Both must be set to the same setting. The default value is Yes.

MaxDataOutR2T

MaxDataOutR2T (Maximum Data Outstanding Ready to Transfer)

Active Sessions

The Active Session tab is used to display all currently active iSCSI sessions and their connection

information. The various controllers support different number of sessions, list on the following:

AegisSAN Q500:

 Q500-P10: Up to 256 sessions per controller.  Q500-P20: Up to 256 sessions per controller.  Q500-P21: Up to 256 sessions per controller.  Q500-F20: Up to 64 sessions per controller.  Q500-F21: Up to 64 sessions per controller.  Q500-F30: Up to 64 sessions per controller.

AegisSAN V100:

 V100-P10: Up to 256 sessions per controller.  V100-P20: Up to 256 sessions per controller.  V100-F30: Up to 64 sessions per controller.

AegisSAN LX:

 P400Q: Up to 1024 sessions per controller.  P600Q: Up to 1024 sessions per controller.  F600Q: Up to 128 sessions per controller.  F630Q: Up to 128 sessions per controller.

This table shows the column descriptions. Most of the options are standard parameters used in

the negotiation between the initiator and target when an iSCSI connection is created.

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determines the maximum number of outstanding ready to transfer per task. The default value is 1.

MaxDataBurstLen

MaxDataBurstLen (Maximum Data Burst Length) determines the maximum SCSI data payload. The default value is 256kb.

DataSeginOrder

DataSeginOrder (Data Sequence in Order) determines if the PDU (Protocol Data Units) are transferred in continuously non-decreasing sequence offsets. The default value is Yes.

DataPDU InOrder

DataPDU InOrder (Data PDU in Order) determines if the data PDUs within sequences are to be in order and overlays forbidden. The default value is Yes.

The options are available on this tab:

 ▼ -> Connection Details: It can list all connection(s) of the selected session.

 ▼ -> Disconnect: Disconnect the selected session, click OK button to confirm.

CHAP Accounts

The CHAP Account tab is used to manage the CHAP accounts on the system.

The options are available on this tab:

 Create User: Create a CHAP user.

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。 Enter the required information for User Name, Secret, and Re-type Secret.

。 If you would like this CHAP user to have access, select one or multiple nodes. If

selecting none, you can add it later by iSCSI Configuration -> iSCSI Nodes -> Users.

。 Click OK button.

The options are available after creating a CHAP account:

 ▼ -> Modify User Information: Modify the selected CHAP user information.  ▼ -> Delete User: Delete the selected CHAP user.

Fibre Channel

The Fibre Channel tab is used view the fibre channel information, and change the link speed of FC.

It displays the Port ID, Connection Mode, Data Rate, WWNN (World Wide Node Name), WWPN

(World Wide Port Name) , error count, and the link status.

The options are available on this tab:

 Clear All Counters: Clear all counters of all fibre channels.  ▼ -> Change Link Speed: There are Automatic / 2 Gb/s / 4 Gb/s / 8 Gb/s (for Q500-F20 /

Q500-F21 / F600Q), Automatic / 4 Gb/s / 8 Gb/s / 16 Gb/s (for Q500-F30 / V100-F30 /

F630Q) options. The default and recommended setting is to automatically detect the data

rate.

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TIP: Please be aware that there is no “Automatic” in Q500-F20 model. And Q500-F21 doesn’t support automatic link speed negotiation.

Attribute

Point-to-Point

Arbitrated Loop

Switched Fabric

Max ports

2

127

~16777216 (2^24)

Address size

N/A

8-bit ALPA

24-bit port ID

Side effect of port

Link fails

Loop fails (until port

N/A

 ▼ -> Change Connection Mode: There are Loop / Point-to-Point / Fabric options. For Q500-

F30 / V100-F30 / F630Q model, 16Gb link speed supports Point-to-Point mode only.

。 Point-to-Point (FC-P2P): Two devices are connected directly to each other. This is the

simplest topology, with limited connectivity.

。 Loop (Arbitrated Loop)(FC-AL): In this design, all devices are in a loop or ring, similar to

token ring networking. Adding or removing a device from the loop causes all activity

on the loop to be interrupted. The failure of one device causes a break in the ring.

Fibre Channel hubs exist to connect multiple devices together and may bypass failed

ports. A loop may also be made by cabling each port to the next in a ring.

。 Fabric (Switched Fabric)(FC-SW): All devices or loops of devices are connected to Fibre

Channel switches, similar conceptually to modern Ethernet implementations.

Advantages of this topology over FC-P2P or FC-AL include.

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failure

bypassed)

Mixing different link rates

No

Yes Frame delivery

In order

Not guaranteed

Access to medium

Dedicated

Arbitrated

Dedicated

CAUTION:

The connection mode Point-to-Point does not support multi-node.

(* Reference from http://en.wikipedia.org/wiki/Fibre_Channel)

 ▼ -> Node Configuration: Set the selected fibre channel for multi-nodes configuration.

Check the nodes which can be accessed by the host.

 ▼ -> Clear Counters: Clear the counters of the selected fibre channel.

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Column Name

Description

Slot

The position of a hard drive. The button next to the number of slot shows the functions which can be executed.

Size (GB) or (MB)

Capacity of hard drive. The unit can be displayed in GB or MB.

RAID Group

RAID group name.

RAID Set

The number of RAID Set:

 N/A: The RAID group is traditional provisioning.  Number: The RAID group is the number of RAID set of thin

provisioning.

Virtual Disk

Virtual disk name for SSD caching.

Status

The status of the hard drive:

 Online: The hard drive is online.  Rebuilding: The hard drive is being rebuilt.  Transitioning: The hard drive is being migrated or is replaced by

another disk when rebuilding occurs.

 Scrubbing: The hard drive is being scrubbed.

Health

The health of the hard drive:

 Good: The hard drive is good.  Failed: The hard drive is failed.  Error Alert: S.M.A.R.T. error alerts.  Read Errors: The hard drive has unrecoverable read errors.

Usage

The usage of the hard drive:

 RAID: This hard drive has been set to a RAID group.  Free: This hard drive is free for use.  Dedicated Spare: This hard drive has been set as dedicated spare of a

RAID group.

Volume Configuration

The Volume configuration menu option is for accessing the Physical Disks, RAID Groups, Virtual

Disks, Snapshots, Logical Units, and QReplicas option tabs.

Physical Disks

The Physical Disks tab provides the status of the hard drives in the system. The two drop-down

lists at the top enable you to switch between the local system and any expansion JBOD systems

attached. The other is to change the drive size units (MB or GB).

This table shows the column descriptions.

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 Local Spare: This hard drive has been set as local spare of the

enclosure.

 Global Spare: This hard drive has been set as global spare of whole

system.

Vendor

Hard drive vendor.

Serial Number

Hard drive serial number.

Rate

Hard drive rate:

 SAS 6.0Gb/s.  SAS 3.0Gb/s.  SATA 6.0Gb/s.  SATA 3.0Gb/s.  SATA 1.5Gb/s.  SAS SSD 6.0Gb/s.  SATA SSD 6.0Gb/s.

Write Cache

Hard drive write cache is enabled or disabled. The default value is Enabled.

Standby

HDD auto spindown to save power. The default value is Disabled.

Read-Ahead

This feature makes data be loaded to disk’s buffer in advance for further

use. The default value is Enabled.

Command Queuing

Newer SATA and most SCSI disks can queue multiple commands and handle one by one. The default value is Enabled.

The options are available on this tab:

 Disk Health Check: Check the health of the selected disks. It cannot check the disks which

are in used.

 Disk Check Report: Download the disk check report. It’s available after executing Disk Health

Check.

 ▼ -> Set Free Disk: Make the selected hard drive be free for use.  ▼ -> Set Global Spare: Set the selected hard drive to global spare of all RIAD groups.  ▼ -> Set Local Spare: Set the selected hard drive to local spare of the RIAD groups which

located in the same enclosure.

 ▼ -> Set Dedicated Spare: Set a hard drive to dedicated spare of the selected RAID group.  ▼ -> Upgrade: Upgrade the firmware of the hard drive.  ▼ -> Disk Scrub: Scrub the hard drive. It’s not available when the hard drive is in used.  ▼ -> Read Error Cleared: Clean the read error of the hard drive.  ▼ -> Turn on/off the indication LED: Turn on the indication LED of the hard drive. Click

again to turn off.

 ▼ -> More information: Display hard drive detail information.

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TIP:

 In AegisSAN Q500 and AegisSAN LX, the maximum number of physical

drives in a system is 256.

Column Name

Description

Name

RAID group name.

Total (GB) or (MB)

Total capacity of the RAID group. The unit can be displayed in GB or MB.

Free Capacity (GB) or (MB)

Free capacity of the RAID group. The unit can be displayed in GB or MB.

Available Size (GB) or (MB)

Available capacity of the RAID group. The unit can be displayed in GB or MB.

Thin Provisioning

The status of Thin provisioning:

 Disabled.  Enabled.

Disks Uses

The number of physical disks in the RAID group.

Take an example to set the physical disk to dedicated spare disk.

1. Check ▼ -> Set Dedicated Spare at one physical disk.

2. If there is any RAID group which is in protected RAID level and can be set with dedicate spare

disk, select one RAID group, and then click OK button.

RAID Groups

The RAID Groups tab provides to create, modify, delete, or view the status of the RAID groups.

Use the drop-down list at the top to change the drive size units (MB or GB).

Select the traditional RAID group, it displays on the following.

This table shows the column descriptions.

Qsan AegisSAN Q500 Series, AegisSAN V100 Series, AegisSAN LX Series, JBOD Series User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual