Latest Revision Available With The Latest OS Update On Your System
QRS Music Technologies, Inc.
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Table of Contents
Major Components 4
Introduction To PNOmation3 5
The Pin Light Port Extender (PLx)
Initial Start Up LED Status 6
Operating System Updating Status 6
Button Push (s) 6
The Pin Light Port Extender (PLx)
Power/Status—LED 1 7
System Activity Status—LED 2 7
Network Status—LED 3 7
The Pin Light Port Extender (Plx)
Operating Mode/Source—LED 4 8
MIDI Activity & Record Status—LED 5 8
PNO3 Solenoid Driver Board LED indication 12
PNO3 Power LED Status Lights & Fuse 12
Netgear Wi-Fi Extender - Buttons and LEDs
Buttons and LEDs what they mean 13
Network Status LED 13
Client Link LED Status 13
Power LED, WPS LED 13
Blinking Arrows 13
Netgear Wi-Fi Ext - Network Setup Description
Brief How To 14
Network Mode Setup -Step by Step 15
Stand Alone Mode - Step by Step 16 -18
Connecting in Stand Alone Mode 19
System & Prompt Statuse—LED 6 8
Infrared Remote Control
Batteries—is it working? 9
Source Selection 9
Volume Control 9
Transport Buttons 9
Second Row Special Functions 9
Light 6 AMI and Voice Prompt 9
PNO3 Main Processor/Controller Buttons & LEDs
Button LED 1 MIDI and AMI activity 10
Button LED 1 Press, >2s, <2s, 8s,... 10
Button LED 2 Indexing, Playback Status 10
Connecting in Network Mode 20
The Playback Screen Basic Understanding 21
Volume Controls 22
Creating a Playlist 22
Activating Your Trial 23
Verify Trial, Music Plans & Purchases 24
System Setup of Piano Performance
Global Playback Parameter 25
Key Adjust—Min Note Volumes 26
Sustain Pedal Adjust and Dynamics 27
Playback Dynamics of File Types 28
Master Volume Mapped to File Type 29-30
Record Setup
Button LED 2 Press, >2s, <2s, 8s,... 10
Button LED 3 Network 11
Button LED 3 Press, >2s, <2s, 8s,... 11
QRS Music Technologies, Inc.
2
Global Record Parameter Setups 31
PNOscan Setup 32
PNOscan Advanced Setting 33
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Table of Contents
Record Setup
Global Record Parameter Setups 31
PNOscan Setup
PNOscan Advanced Setting 33
PNOscan Key and Pedal Setup 34
Routing and Delay Settings
Mixed Outs–Background with Piano
Unmixed Outs - Background only 35
Audio Delay adjustment 35
MIDI Routing and Control Setups 36
MIDI Upgrade Kits Key Adjust 37
Analog MIDI In Delay and Detect Setup 38
Operating System Music/Media Updates
32
35
Purchasing Music
Purchasing An All Access Music Plan 44
Purchasing Music by Song, Album or Playlist
Creating A Cart of Content 45
Auto Unlock and Manual Unlock 46
Notes: Network vs Standalone 47
Recording
Recording a Track 48
Saving, Deleting Adding to Playlists 48
Practice & Perform
Selecting Sounds 49
Silent Practice 49
Performing 49
Manual Upload OS, Playlists, Content 39
Auto Updates / Check For Updates 39
Network Setups, Status & Schedules
DHCP - Static 40
Clock Setup 40
Scheduling On/O and Volumes 41
Other Setups
Language and Voice Prompt Language 42
Color Theme 42
LED Intensity 42
The Service Menu
View Setting of Your System 43
The Learn Button 49
Warranty 50-51
View System Logs 43
Advanced Tech Supported Applications 43
QRS Music Technologies, Inc.
3
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO3 User Guide
PNOmation3 Major Components
QRS Music Technologies, Inc.
4
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO3 User Guide
Introduction To PNOmation3
QRS is revolutionizing the player-piano industry with the introduction of its latest player technology, PNOmation3.
PNOmation
great features, and you will see why new and current customers are upgrading to the latest in player technology:
BETTER AESTHETICS [HEARD, NOT SEEN]
PNOmation
under the piano keyboard. Enjoy the benets of a player without altering the appearance of your piano.
BETTER USER EXPERIENCE [USER FRIENDLY / PLEASANT USER EXPERIENCE]
PNOmation
player system, but also as a node on your home network. With PNOmation
the possibilities are endless: create playlists and control your player piano with an iTouch, iPod, iPhone,
or any web-enabled phone; or use a PC or Mac on your home network. PNOmation
to support QRS’s new single-song purchase capability. Now there is no need to deal with the hassle of
CDs or with the inconvenience of having to buy an entire album to get the one song you really want. Let
PNOmation
can sit back, relax, and enjoy.
BETTER PERFORMANCE [IMPROVED PERFORMANCE]
PNOmation
loudest fortissimos oer greater extremes of expression and produce more convincing musical performances.
PNOmation
pedal operation and more accurate performance.
BETTER DESIGN [IMPROVED DESIGN]
PNOmation
tools for the user to tweak the performance of the system.
BETTER NOW, BETTER LATER [NEVER LEFT BEHIND]
PNOmation
into your existing player system, and it has been designed from the ground up to integrate with your
existing system while oering the latest, cutting-edge technology. PNOmation
future, as it is high-bandwidth ready for next-generation MIDI standards.
3
is the most advanced player-piano system available on the market today. Just take a glance at some of its
3
is an invisible player. With PNOmation3, there is no visible front-end controller mounted
3
oers the industry’s best user experience. PNOmation3 not only functions as a stand-alone
3
’s web-enabled user interface,
3
is also designed
3
’s player radio feature play songs from the industry’s largest library of music software so you
3
features enhanced playback abilities with superior execution of dynamics. The softest pianissimos and
3
also dramatically improves the control over the sustain pedal solenoid which allows for quieter sustain
3
incorporates PNOscan, the player industry’s leading MIDI recording tool. Also included are
3
is a simple and easy upgrade. It only takes four screws to swap the PNOmation3 processor
3
is also prepared for the
QRS Music Technologies, Inc.
5
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO3 User Guide
Pin Light Port Extender (PLx) LED Light Status and Start Up
1 2 3 4 5 6
Start Up
Operating System
Updating
Start Up Sequence
Voice Prompts
(light #6 blinks
amber)
Start Up Sequence
Complete
To hear status
again plus your
systems serial
number
Green PNOscan optical record sensor strip is connected
Lights Gradually
Light Up from
Right to Left
Voice Prompts
On Power Up—Lights cycle from right to left, each light blinks
and cycle through each of its potential colors
1. Welcome to Pianomation
2. Operating Software Version Announced
3. Announces Your System Is Ready
4. Announces if a Network Cable is Detected
5. IP Address Announced
Lights will indicate their status (ref other pages —)
Using the IR Remote pointed at the IR receiver (button on
PLx): Select Shift (let go) then 3 (let go) or
Hold PLx button down for 4 to 6 seconds
All lights gradually light up based on update completion
percentage, all lit at completion, then reboot
1. Update
2. Please do not remove media or disturb power until update
is complete
3. Update in Progress (depends on size of update)
4. Update Complete
5. (system now reboots and you will lose connection)
6. Voice Prompts will follow the start up prompts
Button Push Starts and stops playback of the default playlist you have set
Button Push 4 to 6
Button Push
QRS Music Technologies, Inc.
sec
Button Push >16
sec
Voice prompt information
Reboots piano rst 3 lights turn amber and last light is red
6
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO3 User Guide
Pin Light Port Extender (PLx) LED Light Status and Start Up
1 2 3 4 5 6
Green Solid Power to the solenoid rail is on, the high power light on the
power supply is on, system is ready to be played.
Green Blink MIDI Control Data is being sent to the piano as a PWM signal.
The piano should be playing.
Amber Solid The piano is in Stand By Mode, power to the solenoid rail is o,
Power/Status 1
the high power light on the power supply is o, the piano is
awaiting a signal to wake up before playing.
System Activity 2
Amber Blink NA
Red Solid There is a Key Solenoid or Pedal Solenoid Over-Current status
which will shut the high power to the system down.
Red Blink NA
Green Solid The Pin Light Port Extender (PLx) has initialized, the controller
under the piano has successfully initialized, and the low power
light is on the power supply.
Green Blink NA
Amber Solid NA
Amber Blink The light will wink at you if the system is receiving an IR control
signal.
Red Solid There is a power issue/failure on the solenoid rail.
Red Blink There is a power issue/failure on the pedal solenoid.
Green Solid The system is in Stand-Alone Mode, which means it is acting as
a router (hands out IP addresses) and belongs to its own
network (QRSPNOxxx)
Green/ Red
Blink
Network Status 3
Amber Solid The system is in Network Mode, which means it is acting as a
Amber/Red
Blink
QRS Music Technologies, Inc.
The system is setup to be in Stand-Alone Mode but there is no
network device or cable connected.
node on an existing network (typically your homes). In this case
the home router will assign an IP address to the PNO3 system.
The system is in Network Mode but there is no network device
or cable connected
7
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO3 User Guide
Pin Light Port Extender (PLx) LED Light Status and Start Up
1 2 3 4 5 6
Green Solid Internal Memory is Source of Content
1 Blink (per second?): External SD Card as Source
Green Blink
Amber Solid External Source is Bluetooth
2 Blinks: Recorded Files are the Source
3 Blinks: When an External USB Stick is the Source
Operating Mode/
Source
MIDI Activity &
Record Strip Status
4
Amber Blink
Red Solid
Red/color Blink ue with one of the above color dependent
Green Solid PNOscan record sensor strip is installed and detected
Green Blink MIDI activity is coming in o of the PNOscan strip
Amber Solid 5 Pin or USB MIDI Record system is installed
5
Amber Blink MIDI activity is coming in o of the record system
Red Solid NA
Red Blink NA
1 Blink (per second?): MIDI IN Network
2 Blinks: External: MIDI IN USB Client or 5 Pin MIDI In
3 Blinks: External: Analog MIDI In from Audio Port
Error Selecting Playlist or Source - stays red until you change
source or clear the error.
Green Solid Analog MIDI is being decoded
Green Blink The system is updating
Amber Solid NA
System and Voice
prompt status
QRS Music Technologies, Inc.
Amber Blink The Voice Prompts are active
6
Red Solid NA
Red Blink NA
8
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO3 User Guide
IR Remote Basics
IR Remote Basics
1. If the remote has batteries the remotes lights will light up
when a button is pushed.
2. To select menu items highlighted in black: Push the Shift
Button (then let go) Select the option you would like.
3. The upper right red LED will light up when transmitting a
signal.
4. The button on the PLx is the IR receiver.
5. The top two rows represent the source you would like to
play from.
6. The second set of rows represent volume controls.
7. Transport Buttons are the lower two rows of buttons
Stop—Play—Pause– next track—back– record.
8. Controls including On/O are discreet allowing for learner
remotes and misc. home integration.
9. To change the system from Stand Alone to Network select
“Shift” then “B”
10. To change the system from Network to Stand Alone select
“Shift” then “A”
11. Playlists you create are automatically numbered so
selecting PList then a number will cue that list.
12. Setting your default playlist on startup will also be assigned
as your demo playlist.
13. Radio will cue up the last radio station you had set
QRS Music Technologies, Inc.
9
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO3 User Guide
PNO3 Controller - Buttons and Lights
Buon LED 1
Mode Precedence Meaning
Flashes on each event Flashes with MIDI Data
Solid ‐‐‐ Reliable AMI If DISPLAY AMI ON LED is enabled Flashes with AMI notes
Operaon Funcon Requirement
Press Informaon (Audio IP Address, Serial #, Version)
Pressed for > 2 seconds Volume Increase If Playing
Pressed for < 2 seconds Go to Previous Track If Playing
Hold for 8 seconds Standby (Low power)
Hold 1 and 3 on Power Up Factory Reset On Boot Up
Proc Light 3 then light 1 then you can let go
Mode Precedence Meaning
Solid During Playback
1 Flash Per Sec Indexing Music
Buon LED 1 ‐ Buon Presses
Buon LED 2
Operaon Funcon Requirement
Pressed for < 2 seconds Play/Stop Track playing for pause
Pressed for < 2 seconds High Power Turn On If in Standby
Hold for 8 seconds Reboot
QRS Music Technologies, Inc.
Buon LED 2– Buon Presses
10
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO3 User Guide
PNO3 Controller - Buttons and Lights
Unit3 LED
Mode Precedence Meaning
2 Flash Per Sec Network Stac IP with Connecon
1 Flash Per Sec Network Client with Connecon
Solid Standalone Server with Connecon
Off No Network Connecon
Unit3 Buon
Operaon Funcon Requirement
Press Announce IP Prompt
Pressed for > 2 seconds (release) Change network mode
Hold for 8 seconds Power off unit
Press when off (to Start up) Reboot
Pressed for > 2 seconds Volume Decrease If Playing
Pressed for < 2 seconds Go to Next Track If Playing
Hold 1 and 3 on Power Up Factory Reset On Boot Up
Proc Light 3 then light 1 then you can let go
Mode Precedence Meaning
Blink 70/30 Major Error( failed soware patch?)
"Rapid" Flash (3 flashes a second on all.) Updang soware
Rapid Flash (3 flashes a second Scrolling through each.) Boot Up (Not Ready Yet)
The information below is provided for your convenience and varies depending on the version of driver
board you have. The Solenoid driver boards are located under a cover and typically not seen. We
recommend a certied QRS technician service the system.
3
Dip
1 2 3 4 5 6 7
5
8
Board 1
Board 2
Board 3
Board 4 0 0 1 0 0 0 0
Board 5
1 0 0 0 0 0 0
0 1 0 0 0 0 0
1 1 0 0 0 0 0
1 0 1 0 0 0 0
0
0
0
0
0
5
1 2 4
Smart Solenoid Driver Board LED Status (req ver .311) units shipped from QRS after 8/1/2016
1. Power Led Solid Amber
Solid Green
2. Logic LED
No light
1 Blink Green
3. Solenoid Activity LED
Blinks either
amber or green
The High Power Light on the power supply is on, PLx
power light is green, Solenoids are ready to go
Control data line is connected and all is good
Driver Board is bad or cable is out
A solenoid is bypassed—run test
When control signal is received
4. Programming Boot Up LED No Lights – Something Wrong with Driver Board or No bootloader
(must be programmed)
Fast Blinking – Test Mode, Dip switch 0 position.
Slow Blinking – Has bootloader but needs programmed
Fast Blink number of times then stops to indicate board position
QRS PNOmation Power Supply (cat #:75210)
The power supply is typically located under the piano on a grand, inside on an upright and inside the
Power Toggle: Turns On and O the power to the
system—same result as pulling the plug.
Hi and Low Power Lights - Low means that the
processor is receiving power, Hi means that there is
power going to the solenoid driver boards and the
PLx power light is solid green.
QRS Music Technologies, Inc.
Fuse: 7Amp - 250V
12
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO3 User Guide
NETGEAR EX6100 WI-FI EXTENDER (AC750)
Buttons and LEDs
NETGEAR EX6100 WI-FI EXTENDER (AC750)
LED above the N in Netgear is
the Router Link LED - this
indicates status between the
extender and the router or
access point
LED above the R in NETGEAR is
the Client Link LED. It indicates
the connection between the
extender and a computer or
mobile device.
Power LED Solid Amber
WPS LED Solid Green
Blinking Arrows Indicate that the extender or client are not in an
Solid Green
Solid Amber
Solid Red
O
Solid Green
Solid Amber
Solid Red
O
Solid Green
O
Blinking Green
O
Best Connection
Good Connection
Poor Connection
No Connection
Best Connection
Good Connection
Poor Connection
No Connection
The extender is booting
The extender is powered on
The extender is powered o
Wi-Fi security is enabled (WPA or WPA2)
A WPS connection is in progress
Wi-Fi security is not enabled
optimal reception location.
When green it is talking to your
home network, when amber it
has a weak connection to your
WiFi Network
When Green a device is logged
into the Netgear, usually we will
be logged into your homes
network.
QRS Music Technologies, Inc.
13
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO3 User Guide
NETGEAR EX6100 WI-FI EXTENDER (AC750)
Brief How To
The QRS PNOmation system ships with a NETGEAR EX6100 set to AP (as an Access Point). In order to play
all content available, receive auto updates, maximize ease of use and your investment, we recommend the
player system be set up as an extension of your homes network (network mode). To do this there are three
steps
1. Congure NETGEAR to extend your home network: Unplug the NETGEAR from the system, reset it and
congure it to extend your homes network as you would if you purchased the product separately. Ref
NETGEAR manual (steps we use are below)
Unplug the NETGEAR from the PNOmation system and ip the switch on the side to Extender
Plug into a wall outlet convenient to you and close to your router
You will need
Your network password (Case Sensitive)
Wi-Fi device
A paperclip to do a factory reset
Reset the NETGEAR using the paperclip (hold until power light ashes 3 times and restarts unit)
Log into Wi-Fi Network NETGEAR EX6100_2GExt once connected a network Geni should
appear
In the Geni—Select your homes network—continue
Enter your password– continue
Select Skip for the 5G setup
Select Private Network—continue
Select Continue on the next setup page
Select Ok on the pop up box - Wait for reboot— Verify connections with device LEDs -Done
1. Put your piano in Network mode - so it is set to receive an IP address from your router (“Shift” “B” on
your remote, or hold button 3 on the processor down for 4sec)
2. Plug the NETGEAR back to where it was prior to unplugging. Log into your homes network and use the
QRSFinder App from the App Store or Play Store - to open the system. Voice Prompts will also tell you
QRS Music Technologies, Inc.
14
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO3 User Guide
How to Congure Stand Alone Mode
Using the Net gear Extender EX6100 / AC750[iPad Example]
Both PNO3 AND the Piano’s Wi-Fi device must be programmed to change modes.
NOT connected to the Internet.
Stand Alone
Mode:
192.168.1.1
Netgear EX6100/AC750
PNO3 Stand Alone mode programming Steps
1. Flip the “Access Point/Extender” switch to the
“Access Point” position.
2. Plug the Extender into an outlet - wait for the
Power LED to turn green.
PNO3 is its own wireless network QRSPNO_2GEXT.
PNO3 hands out IP addresses to your devices that are logged into it, Android, IOS...
PNO3 delivers control for Android, Google Chrome or Safari web browsers.
Connect to PNO3 by entering 192.168.1.1 in the address bar of the web browser.
1
3
3. Use a paper clip to Press and Hold the “Factory
Reset” Button until power light ashes 3 times
(~10s)
4. The reset EX6100 will broadcast two SSID names;
EX6100_Netgear...2GEXT & 5GEXT (You may
want to turn the Wi-Fi OFF and then ON to refresh
the Wi-Fi list.)
5. Go to your device’s Wi-Fi settings and Select
“EX6100_Netgear_2GEXT”.
6. The Netgear “genie” should appear within one
minute. Or, go to your web browser - Safari or
Chrome & enter: www.mywiext.net
7. A splash screen will appear stating device is set
to Access point, wait a moment and Conguration Screen will appear
8. Select “No” on the conguration screen, then the
“Next” button, A pop up asking you to conrm
manual setup. Select OK
9. Authentication Required Pop Up will appear
Enter username: “admin“ and “password” as the
Password then select “Log In” button.
QRS Music Technologies, Inc.
15
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO3 User Guide
How to Congure Stand Alone Mode (Cont.)
Using the Net gear Extender EX6100 / AC750[iPad Example]
Both PNO3 AND the Piano’s Wi-Fi device must be programmed to change modes.
NOT connected to the Internet.
Stand Alone
Mode:
192.168.1.1
Netgear EX6100/AC750
PNO3 Stand Alone mode programming Steps Cont.
10. Go to “Setup / Wireless Setup
Enter the new “2GEXT & 5GEXT” SSID Names
QRSPNO_2GEXT & QRSPNO_5GEXT
Press the “Apply” Button, wait for reboot
PNO3 is its own wireless network QRSPNO_2GEXT.
PNO3 hands out IP addresses to your devices that are logged into it, Android, IOS...
PNO3 delivers control for Android, Google Chrome or Safari web browsers.
Connect to PNO3 by entering 192.168.1.1 in the address bar of the web browser.
11. Reconnect to QRSPNO_2GEXT & QRSPNO_5GEXT
12. Go to “Setup / Internet Setup”
13. Select “Use Static IP Address”
IP Address = 192.168.1.6
IP Subnet Mask = 255.255.255.0
Gateway IP Address = 192.168.1.1
14. Select “Use These DNS Servers
Primary DNS = 192.168.1.1
Secondary DNS = 10.0.0.250
Press the “Apply” button at the top of page and
wait the Net gear to update & reboot.
15. Reconnect to QRSPNO_2GEXT & log-in again.
Go to Setup / LAN Setup
Un-Check “Enable NAT” and press “Apply”
An Ethernet cable must now be attached to the
QRSPNO_2GEXT to wireless connect.
16. Using a QRS remote control:
Press the following buttons in sequence SHIFT A
17. Go to your device’s Wi-Fi settings and Select “QRSPNO_2GEXT”. (Do not use the QRSPNO_5GEXT).
Open your web browser and enter “192.168.1.1” in the address bar. This will take you to the QRS
PNO3 menu.
QRS Music Technologies, Inc.
16
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO3 User Guide
How to Congure Network Mode
Using the Net gear Extender EX6100 / AC750[iPad Example]
Both PNO3 and the Piano’s Wi-Fi device must be programmed to change modes.
NOT connected to the Internet.
Network
Mode:
IP address given out
by your home router
Netgear EX6100/AC750
PNO3 Stand Alone mode programming Steps
1. Flip the “Access Point/Extender” switch to the
“Extender” position.
2. Plug the Extender into an outlet - wait for the
Power LED to turn green.
PNO3 is a node on your homes wireless network “homerouterssid_2GEXT.”
PNO3 hands receives its IP addresses from your router.
PNO3 delivers control for Android, Google Chrome or Safari web browsers.
Connect to PNO3 by entering handed out IP address in the address bar of the
web browser.
1
3
3. Use a paper clip to Press and Hold the “Factory
Reset” Button until power light ashes 3 times
(~10s)
4. The reset EX6100 will broadcast two SSID names;
EX6100_Netgear...2GEXT & 5GEXT (You may
want to turn the Wi-Fi OFF and then ON to refresh
the Wi-Fi list.)
5. Go to your device’s Wi-Fi settings and Select
“EX6100_Netgear_2GEXT”.
6. The Netgear “genie” should appear within one
minute. Or, go to your web browser - Safari or
Chrome & enter: www.mywiext.net
If requested, enter username = “admin” and pass-
word = “password and then Select “Log In”.
Select your home Wi-Fi network from the 2G list.
Select “Continue”.
Enter your home Wi-Fi password.
Select “Continue”.
QRS Music Technologies, Inc.
17
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO3 User Guide
How to Congure Network Mode (Cont.)
Using the Net gear Extender EX6100 / AC750[iPad Example]
Netgear EX6100/AC750
PNO3 Network mode programming Steps Cont.
Enter your home Wi-Fi password.
This is the most important part of the setup - If your
security is “WPA type” the screen will tell you.
Enter your password and Select “Continue”.
If you have WEP Security [Capital Letters A-F and
Numbers 0-9] The screen will tell you
Enter your home Wi-Fi password in the “Key 1” box.
(not in passphrase) Select “Continue”.
Select “Skip” on the 5G setup page
Select “Private Network”.
Select “Continue”.
Summary Page: Move to the bottom of the page
and select “Continue”. Then Select “OK”.
Wait for the Net gear to apply changes and reboot.
After Netgear reboots the light above the N in the
Netgear logo will turn green and signify that the extender is talking to your homes network.
Go to “Settings” “WiFi” log into
“yourhomessid_2Gext” and then surf the internet. If
you can do this you have set it up correctly. If not
more than likely your password is incorrect and you
will have to start over.
Note: WPA Passwords are case sensitive, if you get
it wrong you will have to start all over again. Test
your password on another device rst if possible.
Using a QRS remote control: Press the following
buttons in sequence SHIFT B
If you do not have a remote control, hold button 3
on the processor down for 4seconds, do this twice
Plug the Ethernet cable back into the Netgear and
the PNOmation system should announce its new IP
address. If not “Shift 3” with the remote or use the
QRSFinder App
A Web Browser on your device = Apple Safari / Android Browser / Google Chrome
If your using a tablet or smart phone you can download the optional QRSFinder App
How do you know you are in “Network Mode” any of the below
The third PLx LED is Amber or,
Using your IR remote and selecting “Shift” then “3” and the Voice Prompts will tell you your
mode and the IP Address assigned to your PNOmationThe third light on the Processor is a
Blinking green or
On your device you go to your devices “Settings” - “Wi-Fi” and you see
“yournetworkname_2GEXT”
Logging In:
On your device go to “Settings” then “Wi-Fi”
Select your home’s network
Then Either:
Use the QRSFinder App or
Enter the IP Address announced by the voice prompts into your web browser
QRS Music Technologies, Inc.
20
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Understanding The Playback Screen
Touch/Click on a song
name to play that song.
Jump to
Home Screen
Go back
one screen
To scroll through the list:
Use nger or PC Mouse
[Click & Hold left button
then drag mouse up/down].
Jump to
System Setup
Displays
Menu
Stops
Playback
Back & Forward
Track
Play/Pause
Playback
Record
Menu
Volume
Controls
Black
Songs
Blue
Songs
Red
Songs
Piano with Audio Accompaniment -
Original Artist’s Audio
Piano with Audio Accompaniment -
QRS Produced
Piano Only -
QRS Produced
Music trial or subscription time is active.
Indicates Complimentary song.
Newly released song with in last year
Sing-Along Song. Select Microphone icon to display lyrics.
QRS Music Technologies, Inc.
Sync Along
Series
Concert Series
Nostalgic/
Performance
21
Playlist
Popup
Add Song To Playlist
Add Album To Playlist
Go To Album
Go To Artist
Track Status
Temporary Unlock
Expires on 1/20/2017
Jump To
Letter
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Controlling Volumes & Creating Playlists
Ver .300 + Tempo & Transpose aect
MIDI and .QRS Files Only and can be
sticky between songs
Volume
Controls
Search by:
Song
Artist
Album
Genre
QRS Catalog Number
40 = Solo “Nostalgic” series
80 = Solo “Performance” & “Tribute”
66 = Original Artist “Sync Along”
86 & 87 = Concert Series
QRS Music Technologies, Inc.
22
Add Song To Playlist
Add Album To Playlist
Go To Album
Go To Artist
Track Status
Temporary Unlock
Expires on 1/20/2017
Open Playlist
Options
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Trial Activation / My Account
With the purchase of a QRS PNO3 system, or one of the QRS PNO3 Upgrade Kits, you will receive trial access to the QRS Music Library
for a predetermined length of time. The trial period begins after you complete the Trial Activation Form.
When the trial period expires you will have access to over 318 complimentary songs, chosen by QRS.
See the Complimentary Song list in the back of this manual.
To purchase additional music after the trial period, see the Purchasing Music section of this manual.
To activate the trial;
1) Select “System Setup”
2) Then “Trial Activation”
3) Select the “Customer Activation” button.
4) Press “Yes” to conrm that you want to start your trial.
5) Enter your account information - (This is the information that will be used for warranty and ordering)
6) Select “Register and Activate”
1 2 3
5
6
You can go to Information / My Account to update this information.
4
QRS Music Technologies, Inc.
23
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
Verify Trial, Access Plan and Purchased Music Status
To view the status of the music on the
system, go to; System Setup / Service / View
Settings.
3
User Guide
Permanent Unlock represents Complimentary
and Purchased Music.
Temporary represents a Dealer or
Customer trial or a purchased QRS
Access Plan
Complimentary Music
Purchased music: Playlist and Orders.
QRS catalog number 662053 has been
Dealer Trial
Customer Trial
318
6000
Expired Trial or QRS Access Plans.
Available QRS Access Plans are for Two,
Four or Ten year periods
QRS Music Technologies, Inc.
Special Trial
24
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
1. The name
that appears in
the nder Ap,
default is the
system serial #
2. The number
of notes your
system plays.
Default is 80
notes
3. Notes
should start
playing from
bass end to
treble if not ip
this switch.
4. Magic Pedal
is used when
you have no
sustain pedal
actuator or
temporarily
unplugged it.
Holds notes for
sustain event.
3
4
5. On an 88
note piano
lowest MIDI
note number is
21, on an 80
note playback
system lowest
note will be 25
(default)
1
2
5
6
7
8
9
6. If you want
your piano to
play in a
dierent key,
this is where
you can
transpose.
Default is zero
(0)
7. Time the
note plays
from the time
it is told to play
from the
controller. This
Syncs with
background
music
8. Retro Key
Timing adjusts
the amount of
time taken for
your key to be
juiced prior to
drop for a soft
landing and
help in repeats
9. Retro Divisor
adjusts the
performance
algorithm.
Default is 4.
values 1- 5, 1
being most
force not
recommended
13
10. Misc.
Compensation
We recommend
this not be
touched.
Defaults are 50,
80, 25, 30, 600
11
11. The system
will take a bit
longer to boot
up while it
does a safety
check.
10
12
14
12. Absolute
Min Force
raises the min
amount of
force to all keys
from where it
was set under
key setup.
Default is 20
13. If there is a
particular song
not performing
as well as you
think it should,
this adjust may
help. Stored for
each song you
adjust it for.
14. The speed
of the
processor.
Default is
1Ghz. Earlier
system (serial #
<330) only
support lower)
QRS Music Technologies, Inc.
25
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Performance Setup
Set How Quiet Each Note Can Play
Stop
Test
Start
Test
Play Each Note
right to left
Go Back
One Note
Enter A Specic
Note # to change
Go Forward
One Note
Play Each note
left to right
Change All Notes Min
Attack increment
Increment Min Attack Force to how quiet you want
that note to play a when Master volume = 1
QRS Music Technologies, Inc.
Sets all notes to the right of the note you are
adjusting to the value you are adjusting
26
Technical Support - 800-247-6557
If the action or key on
the action feels heavy
www.qrsmusic.com
QRS PNO
3
User Guide
Performance Setup
Set Your Pedals Dynamics
Start
Test
Stop
Test
Preplay Time
Default 0
Pedal Attack What it takes to
move the pedal
Pedal Hold - What it takes
to hold the pedal down
Pedal Retro -
controlled release
Increment Attack so the dampers raise
above the strings without noise.
QRS Music Technologies, Inc.
Adjust Hold only enough so dampers
stay raised - it should be close to default
27
Retro can be as high as the hold but
should be used only to quiet the drop
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Performance Setup
Set Pianos Dynamics
PNO3 can be installed on any type of piano with virtually any type of action. Each with its own
characteristics. PNO3 has the unique characteristic to give you control of the dynamics of playback to
maximize how a performance is heard on your instrument. By playing the sample and adjusting the
dropdowns you can ne tune the playback to your liking and your instrument
.MID File represents a
random music le type
not edited by QRS
.QRS is a secured QRS
edited piano le
MP3/AMI represents a
QRS edited piano le
with background music,
typical use is with Video
MP3/.QRS sets dynamic
for SyncAlong &
Concert Content
Grand Record: Allows you to assign a
playback curve to what was recorded
QRS Music Technologies, Inc.
Grand Library: Allows you to assign a playback
curve that sounds good to you on your piano
28
Technical Support - 800-247-6557
Linear is what was edited is what
goes out, Flat is no dynamic
www.qrsmusic.com
QRS PNO
3
User Guide
Performance Setup
Master Volume Curves: What your systems dierent outputs sound like as you move your master volume slider
There are primarily two main types of les. Solo Piano and Piano with accompaniment. How they sound
when you go from one type in a playlist to the next relative to where the Master Volume is set is done here.
First set the Solo Piano Volumes. Note when setting up piano solo Master Volume to 50% this relates to the
quick button “Full Expression”, you can leave it or bring it down. Also when setting what the piano sounds
like at 100% you may opt to have that full dynamic as well. Or cap how loud the piano will ever play. When
setting up Audio and Piano in the second stage you’ll more than likely want the Audio to dominate and the
piano to compliment hence the piano will more than likely have a lower dynamic range.
When adjusting the audio with piano curves, unmute the piano prior to moving your sliders.
1
1. What the piano and/or Piano with background sounds like when Master Volume is set to its lowest volume.
Push play sample and move the slider(s), Select “Next” 2. Represents what the piano will sound like when master
volume is set to 50% (full dynamic button) adjust sliders. Select “Next” for 3. setting piano sound at full volume.
2
3
1
QRS Music Technologies, Inc.
2
29
3
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Performance Setup
Master Volume Curves: What your systems dierent outputs sound like as you move your master volume slider
MIDI File Setup—is done the same way as QRS Solo File Setup is done, but represents how an o the shelf
MIDI le will be treated relative to Master Volume setting.
Practice Setup—is how the Synth Piano or other General MIDI sound will sound relative to the Master
Volumes setting. Setup is done similar to the three step process.
External AMI—is how the Piano and background will sound from an external input similar to SyncAlong DVD
and performance Videos.
Voice Prompts—This is where you can set the voice prompt volume you hear when updating the system,
boot up or “Shift Info” on the remote
1
2
3
1
QRS Music Technologies, Inc.
2
30
3
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
Record Setup
Set Record Parameters
3
User Guide
Plays back your
recording with
background synth
sound out of the
piano’s speaker.
Listen to and
record the synth
instrument heard
out of pianos
speakers while
recording.
When auto record and auto
save is turned on there is no
need to start record or stop,
recording. Time out is how
long the system waits before
it saves your recording.
AutoSave Recordings
will automatically save
recordings without
selecting save from
dropdown menu after
recording
Always Recording will
automatically record
your performance
without having to start
or stop record, log in...
PNOcloud will save your performance to the cloud in your free
PNOcloud account.
QRS Music Technologies, Inc.
31
PNOcloud Login: This is where you set up your PNOcloud
account, setting its username and password
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
Record Setup
Set Record Parameters
3
User Guide
The PNOscan Optical Recording Strip comes standard with four x 22 sensor strips. This gives you a total of 88 notes which ts the
typical piano allowing for alignment adjustments. Each sensor has its own MIDI address and number. The MIDI number is
associated with the General MIDI note assignment specication that ranges from 0-127.
The optical sensor reads the movement of the key over 1000 times per second and creates a prole of its movement. It then
creates an associated MIDI note on/o plus velocity over that prole. The measurement window is set here.
1. Select Reset Calibration
QRS Music Technologies, Inc.
32
2. Play every note on your keyboard one at a time.
Then you are done
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
Record Setup
Set Record Parameters
3
User Guide
Velocity Oset:
Aftertouch range talks to
how far you can push the
key down past the prole.
Key Retrigger Window
represents the size of your
prole sensing window,
wider more accurate
velocity, smaller more
accurate trills.
Expo Velocity Gain:
Do not touch
Min Velocity
Transmitted: will
always send a note on
and velocity of 1
regardless of how slow
the key is depressed.
Linear Velocity Gain:
Represents how the
optical sensor prole
is mapped to MIDI.
Hysteresis - lters out any
anomalies in response
time in the sensors: we
recommend not to touch
it.
Release Position
allows you to set the
retrigger position, when
the
Expo Velocity
Shape works with
Expo Velocity
Gain—we
recommend leaving
it alone.
QRS Music Technologies, Inc.
33
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
Record Setup
Set Record Parameters
3
User Guide
Rest: When your foot is
not on the pedal - Select
Rest
Down Window: How
wide the prole window
is from the time the
trigger in activated.
Up Window: How wide
the prole window is
from the time the pedal is
released.
Down: Press the pedal
down, then Select Down.
Trigger: Press the pedal
down until the dampers,
damper or soft shift
begins to move.
Summary of the
parameters that are set.
QRS Music Technologies, Inc.
34
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Routing & Delay Settings
For setting up the Mixed Audio Out, MIDI Out Settings, MIDI Out Adjust, and Aux Input
There are four analog ports—similar to the kind you see on your headphones. Port 1 and Port 4 are routed
to the Pin Light Port Extender, Port 1 is for your Microphone Input, and Port 4 is for use with headphones.
The setup page allows you to designate if you would like the audio output to include a Piano Sound
created by a Sound Module to replicate what the piano is playing as a solo or mixed with background
music.
Piping the music through your home without a Mic and Mixer: Set Upper Right to On and send that
output to the customers home speaker.
The lower left is o by default, sending only background music to the speaker under the piano.
If the piano is setup with PNOscan and has a Key Stop rail Lower Right Port 4 output set to on will allow
you to practice in silence.
Synth Delay is used when the system is set up as an upgrade to a third party player system or there are
some delay issues when sending through another audio system.
QRS Music Technologies, Inc.
35
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
Routing & Delay Settings
For setting up the Mixed Audio Out, MIDI Out Settings, MIDI Out Adjust, and Aux Input
MIDI Out Volume Control—Allow MIDI
Volume Curves to be done thru App
3
User Guide
Per Channel Controller 7 Enabled—
select channels that will be controlled by
the Master Volume Setting
Apply Minimum Velocities—there will
be a minimum out velocity for every note
on event.
Number of MIDI Out Notes– How many
notes are being controlled on your
keyboard
Lowest MIDI Out Note– Where does the
rst MIDI note occur—listed as the
standard MIDI note number
PNOscan to 5 Pin MIDI Out— Send your
PNOscan’s MIDI output to the 5 Pin MIDI
Din
PNOscan to USB MIDI Out— Send your
PNOscan’s MIDI output to your USB MIDI
Out
USB MIDI Out Delay (ms)— Allows for
synchronization to external instruments
and backgrounds
USB MIDI Out Delay (ms)— Allows for
synchronization to external instruments
and backgrounds
MIDI USB In to PWM—Plays the Piano
Keys
QRS Music Technologies, Inc.
5 Pin MIDI to PWM - Plays the Piano
Keys from a 5 Pin MIDI Cable Input
36
PNOscan to PWM— Plays the Piano
Keys from a 5 Pin MIDI Cable Input
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Routing & Delay Settings
For setting up the Mixed Audio Out, MIDI Out Settings, MIDI Out Adjust, and Aux Input
Stop
Test
Start
Test
Play Each Note
right to left
Go Back
One Note
Enter A Specic
Note # to change
Go Forward
One Note
Play Each note
left to right
Change All Notes Min
Attack increment
Increment Min Attack Force to how quiet you want that
note to play a when Master volume = 1
MIDI Out Adjust - allows you to set up PNO3 to serve as the main controller for a 3rd party player system.
This sets each note to where the 3rd parties player system plays each note at its quietest level.
QRS Music Technologies, Inc.
37
Sets all notes to the right of the note you are adjusting to
the value you are adjusting
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Routing & Delay Settings
For setting up the Mixed Audio Out, MIDI Out Settings, MIDI Out Adjust, and Aux Input
Aux In MIDI Delay (ms)—Holds onto
the MIDI Input from an Analog MIDI
source before sending it to the piano to
play the keys. Used primarily for
Synchronizing Video Sources.
Stream Audio Delay (ms) - Holds
onto the Audio signal from an Analog
MIDI source before sending it to the
piano to play the keys. Used primarily
for Synchronizing Video Sources.
AMI Auto Detection - will poll the
audio input for an Analog MIDI signal.
QRS Music Technologies, Inc.
38
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Operating System (OS) & Media Updates
Check For System
Updates
Allows you to check
for system updates
manually.
Check For Library
Updates
Allows you to check
for music content
updates manually.
Check Updates
Allows for the system
to update
automatically.
Requires an internet
connection.
Backup All Settings
Sends your current
settings to the
PNO3s cloud as a
backup for system
restores.
Restore All Settings
Restores your
settings to the
previous days
settings.
Upload From Local
Brings you to a
manual upload page
where you can
upload an OS update
or your own
content..
QRS Music Technologies, Inc.
39
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Network Settings
IP Address
The network address of your
PNO3 system. Enter this
number into your browser to
call up your user interface.
Clock Settings
DHCP Client
This drop down allows you to set the IP
address to never change or change it to a
address outside of your routers assignable
addresses.
Set the time that is used as a reference for your schedules, logs, backups and auto updates.
QRS Music Technologies, Inc.
40
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
Scheduling Events
Scheduling Events enables the PNO3
player system to turn on and play a
selected playlist on a schedule.
An almost unlimited number of
schedules and events can be
programed.
The most recent event will prevail if
there is a conict.
3
User Guide
Event Enabled
Turns on the event schedule
Event Name
Name your event schedule
Day Of Week
Select the day(s) you would like event to
Hour(24) of day
Hour of day to turn on
Minute
Part of hour of day to turn on
Duration
How long does event stay on
List/Genre/Music Style
Pick from a playlist or set the radio up
Master Volume
What volume will event playback at
Oset Volumes
Enables you to adjust audio vs piano for
the event
QRS Music Technologies, Inc.
41
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Other Setups - Language - Theme - LED Intensity
PNO3 oers up several languages for your voice
prompts and your Menu Language
The LEDs on the Pin Light Port Extender can be
turned o here.
QRS Music Technologies, Inc.
With PNO3 you can change how your web app
looks. White letters on black background or
default black letters on white background
42
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
The Service Menu - Used for tech support
View Settings will display all of the systems parameters in one place. When calling
tech support we will review this page first. Sending Email and Sync will allow you
to send a copy of it to the cloud for us to view.
QRS Music Technologies, Inc.
View System Log will display activity of the system . When calling tech support
we will review the logs for anomalies. Sending Email and Sync will allow you to
send a copy of it to the cloud for us to view.
Application are a list of tools that tech support may ask you to use should the need
arise.
43
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Purchase Music Access Plan
There are two ways to purchase music or access to the music:
Individually purchasing each song or album. This is done by creating a playlist or car t of content you
would like to purchase. Selecting purchase will notify QRS of your purchase, if we have a credit card on le
we will unlock your content remotely. If you do not have a card on le we will call you to set up your
account. This will require your system to be on the internet. Or we will email you a release key.
QRS All Access Plan. All Access Plans can be in 2 Year or 4 Year increments. Where at the end of the
time period the system will unlock permanently the most frequently played tracks. 75 for the 2 Year and
150 for the 4 Year. Complimentary tracks are added on a regular basis as well. The system must be online
to participate. Call 800-247-6557 to order.
After Entering a Key or Cart any List that
has not had a valid key will appear below.
Lists Awaiting Unlock. You can then tap
the Catalog/Feature/or Cart for more info
on what is in that list. Then there is a enter
unlock button when pressed it lls in that
eld for Catalog with feature/catalog/or
cart id and asks for Release Key.
FYI - Entering the wrong key 5 times will
lock the list out for a period of 5 Minutes.
Each All Access Plan or special
release has a Catalog #. When you
call to order, we will release your
content remotely or we can do the
release over the phone with an
unlock code specic to your serial
number.
QRS Music Technologies, Inc.
44
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Purchase Music - Individually
Create a cart of tracks you would
like to purchase. This is done by
selecting the Menu icon to the
right of the track or album and
selecting “Add Song/Album To
Cart”
Select the “-” sign to remove a
track from the cart.
When selecting Artist or Genre will
require layer to drill into to get to
the album or track.
When complete select “Cart” from
the “Buy Music” “Store” Menu
Select Purchase Music
QRS Music Technologies, Inc.
45
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Purchase Music - Individually
When complete select “Cart”
from the “Buy Music” “Store”
Menu
Select “Purchase Music”
Select “Place Order”
Conrm you would like to go
forward with the order by
selecting “Yes”
Select “OK”
QRS Music Technologies, Inc.
46
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Purchase Music - Individually
Notes:
If you’re controlling PNO3 with a device that has an Email account then Press the “Place Order” button. This
will place the order in your Outbox.
If PNO3 is in Network Mode the Email will be sent to QRS immediately.
If PNO3 is in Stand Alone Mode the Email will be sent to QRS the next time your device is connected to
your home network and the Internet.
The Cart ID that is generated in the above page is what is used to unlock. So changing your cart after
order won't eect the unlock
Notice the QRS Catalog - Track Numbers
662110-99 [662100 = the album # and 99 indicates All Tracks]
662111-25 [Only Track #25 for album 662111]
QRS Music Technologies, Inc.
47
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Recording A Track
1
Default Name
of the track
1. Select Record from the transport menu
1. Select Record from the transport menu
2. Play the piano
2. Play the piano
3. When done performing Select “Save”
3. When done performing Select “Save”
What to do with your
recorded track.
1. Select the Menu Icon
to the right of the
recorded track
2. Select from the list Add to Playlist, Play
the track, Delete the
track, or delete all
tracks.
Assumes Auto Record and Auto Save is not turned on
Can add to your playlist
delete
QRS Music Technologies, Inc.
48
Technical Support - 800-247-6557
www.qrsmusic.com
QRS PNO
3
User Guide
Practice & Perform
Standard General MIDI Sound
Font - good balance with all
sounds
Drill down sounds
General MIDI HD Sound Font -
More memory devoted to
Piano sound
Quick Sounds
Piano Only Sound HD
All the memory is devoted to a
high end piano sound sample
Selecting Silent Practice will
mute the audio going to your
speakers and route a piano
sound to your headphone
outputs.
1. Select Silent Practice
2. Engage the Key Stop Rail
3. Plug in your headphones
4. Play the piano
Requires a sensor strip like
PNOscan
Selecting Perform will route a
live performance using a
sensor strip similar or QRS’s
PNOscan. This will route the
MIDI note events from
PNOscan to the sound set
built into the system and out
to the speaker. Selecting a
sound can convert your piano
to the selected sound source
instrument.
1. Select Perform
2. Engage or not engage
(your choice) the Key Stop
Rail
3. Select a Sound
4. Play the Piano
Selecting Learn will launch
your free year of Piano Marvel
Lessons. Requires an iPad or
Web Browser and an internet
connection on your piano.
Any sounds will come from the
device you connect, internal
PNO3 sounds will be muted
1. Select Learn - If you have
set up your free account
now is the time. If you have
the PIanoMarvel site will
log you in.
2. Connect your PC,Mac, or
iPad to the USB output on
the Pin Light Port Extender
(PLx)
3. Take your lesson—Enjoy
QRS Music Technologies, Inc.
49
Technical Support - 800-247-6557
www.qrsmusic.com
PNOmation3® Electronics/Electromechanical System
1Year and Optional Extended Limited Warranty For The
PNOmation
QRS Music Technologies, Inc. (“QRS”) warrants to you for the Warranty Period that there are no defects in the materials
of this Product (as identied at the end of this warranty certicate). The “Warranty Period” expires (except as explained
below) One (1) year from the date of your purchase of the Product. In order to determine the date of your purchase of
the Product, you will need to provide to us a credit card receipt, a purchase agreement, a sales slip, a warranty
registration or some other form of proof that you are the original purchaser and the date of your purchase of the
Product.
If you are not able to provide us with some form of proof of purchase date, the Warranty Period will be a shorter period
(the “Shorter Warranty Period”) which is one year from the date that your dealer purchased the Product from QRS. If you
cannot provide a proof of purchase date, you may contact us in the manner described below and we will assist you in
determining the date that your dealer purchased the Product from us and determining the Shorter Warranty Period.
This is a warranty for parts only and does not include shipping or labor.
This warranty does not apply to any accessories you may have purchased with the product and does not apply to any
piano or components of the piano with which the product is used or any piano in which the product is installed. In
addition, this warranty does not cover scratches, dents or other defects in the cosmetic nish of the product.
Accessories used in connection with the system and sold through QRS are covered by the original manufacturers
warranty. The warranty does not cover connectivity issues with your existing network.
3
® Playback Engines Electronics
The warranty is issued solely to the original purchaser of the product. THIS WARRANTY IS NOT TRANSFERABLE. If,
during the Warranty Period, parts incorporated in this product are found to be defective in material or workmanship,
and the original purchaser provides Purchase Documents to QRS, then QRS or its authorized dealer will provide
replacement parts without charge. We may, at our discretion, provide reconditioned parts or assemblies as warranty
replacements. You as the original purchaser will be responsible to pay labor costs incurred in connection with any
repair.
EXTENDED WARRANTY
As long as the customer has their piano networked and part of a QRS Music Access Plan, their warranty will remain in
eect.
LIMITATION IN CONNECTION WITH OBSOLETE PRODUCTS
If at the time you make a claim pursuant to this warranty, we no longer manufacture or sell the same model of Product,
we may, at our discretion, rather than repair or replace defective parts in the Product, oer to sell you a more current
version of a similar Product. If we oer to sell you a more current model of the Product, you will be responsible to pay
the dierence between the Manufacture’s Suggested Retail Price (“MSRP”) of the more current version of a similar
Product and the price you paid for the Product you purchased. If you choose not to accept such oer, we will have no
further obligations pursuant to this warranty.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, MADE BY THE MANUFACTURER IN
CONNECTION WITH THIS PRODUCT. INCLUDING, BUT NOT LIMITED TO, WARRANTIES OR MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. TO THE EXTENT ALLOWED BY THE LAW, QRS SHALL NOT BE RESPONSIBLE FOR LOSS OF
THE PRODUCT, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, SPECIAL OR CONSEQUENTIAL DAMAGES, EVEN IF
THE MANUFACTURER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This warranty gives you specic legal rights. Some states provide other rights, and some states do not allow excluding
or limiting liability for incidental or consequential damage. Consequently, the limitations and exclusions in this warranty
may not apply to you. In addition, some jurisdictions have consumer protection rules, regulations and statutes that may
apply to you.
W0216_01
50
PNOmation3® Electronics/Electromechanical System
1Year and Optional Extended Limited Warranty For The
PNOmation
Exclusions
3
® Playback Engines Electronics
There is no express warranty on the Product and this warranty is void if:
1. You did not purchase this Product from an authorized QRS reseller.
2. This Product has been serviced, modied or tampered with by anyone other than an QRS Authorized
Service Representative.
3. The name, trademark or serial number has been modied, defaced or removed from the product.
4. This Product has been damaged as a result of abuse, abnormal force or strain, failure to reasonably
maintain and protect, modication, accident or exposure to extreme temperature or humidity.
5. Parts, supplies or other accessories which have not been approved by QRS have been used with this
Product.
6. Radio frequency interference is generated by uncertied and/or illegal equipment.
7. This Product has been moved or delivered without reasonable preparation and packaging or QRS
reasonably determines, after inspection that there has been modication of this Product which
adversely aects the reliability of the product or component.
8. If the system was not installed by a Certied QRS installer the warranty will be the “Shorter Warranty
Period”.
9. Replacement of the SD or Micro SD card and its contents.
Owner’s Responsibility
In order to have rights under this warranty, you have the following responsibilities:
1. Retain your proof of purchase and purchase date and register your system either online at
qrsmusic.com or through your internet connected networked player system’s registration.
2. Notify QRS or any authorized dealer of any warranty claim within ten (10) days after discovery and
provide a detailed explanation of the problem.
3. Maintain current content and software updates - (best achieved by placing your system on a secure
internet connected network)
General
If any provision herein shall be unlawful, void or for any reason unenforceable, then that provision shall be
deemed severable from this warranty certicate and shall not aect the validity of and enforceability of the
remaining provisions.
QRS reserves the right to make changes in design and/or improvements to its products without any obligation
to retrot products previously manufactured.
INSTRUCTIONS FOR OBTAINING WARRANTY SERVICE
1. If you cannot provide proof of purchase, contact QRS at 800-247-6557 and we will attempt to determine
the date on which your dealer purchased the Product and assist you in determining the Shorter Warranty
Period. For warranty service, contact the dealer from whom you purchased the product, or your nearest
dealer.
2. If no dealer is near you, contact QRS by phone at 800-247-6557.
3. Do not ship the product without prior written Return Authorization from QRS. Do not attempt to repair or
disassemble the product yourself.
4. Please record your model number and serial number and your date of purchase below for your records.
Keep this information with your proof of purchase in case your product requires service. Do not dispose of
the warranty after it expires. In the event your product ever requires service, these instructions should be
helpful in enabling you to obtain proper service.
Product Model #_______________ Product Serial #________________ Purchase Date ______________
W0216_01
51
QRS PNO3 User Guide
QRS Music Technologies, Inc.
Technical Support - 800-247-6557
www.qrsmusic.com
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.