QPS Que! M3 UltraSlim User guide

TECHNICAL SUPPORT

QPS TECHNICAL SUPPORT

Our Customer Support staff are ready to assist you with any problem you may have with
your QPS Product.

There are many ways to contact QPS Technical Support.

E-Mail: [e-mail]
World Wide Web: http://www.qps-inc.com
Technical Support: [phone]
Technical FAX: [phone]

C O PYRIGHT STAT E M E N T

Copyright © 1998-2001 QPS Professional Solutions. All rights reserved. No part of this
publication may be reproduced or transmitted in any form by any means for any purpose
without the prior written permission of QPS Inc.

Windows is a trademark of Microsoft Corporation.
All other brand and product names are trademarks or
registered trademarks of their respective owners.

C O PYRIGHT PROT E CTION NOT I C E

Replicating copyrighted material without the permission of the publisher may be u n l a w f u l .
QPS does not condone, support, or encourage the violation of copyright laws. Please obtain
proper authorization prior to replicating copyright protected material.

Note: Please refer to Que! M3 Installation Manual CD for complete installation version.

C O N G R AT U L AT I O N S

C O N G R AT U L AT I O N S !

Thank you for Choosing QPS!

In this manual, you’ll find information designed to
help you understand the capability of your new
USB 2.0 hard disk drive as well as a step-by-step
explanation of how to install your hardware and software.

1

PACKAGE LIST

PACKAGE LIST

Que! M3 UltraSlim™Hard Drive

One USB 2.0 port connection

Interface Drivers*

Window USB 2.0 Mass Storage drivers

Backup Software

Dantz Retrospect Express backup software for PC

Accessories

Hi-Speed USB 2.0 cable
External universal auto-switch power supply
User manual
Padded carrying bag

Note: If there is not an USB 2.0 port in your computer, you will need a separate USB 2.0 Host
Controller Card (not included) to connect your Que! M3 Drive.

* The drivers supplied in this kit are intended to provide support only for our device to be recogniged within
the system. USB 2.0 drivers for your Host Controller Card must be obtained from the manufacturer of your
card.

2

PACKAGE LIST

3

GETTING STA RT E D

GETTING STA RT E D !

Before you start using your Que! M3 Drive, you’ll want to make sure you have everything you
need. In this chapter, we’ll tell you what comes in the package, so you can make sure it’s all
there. As well, in this chapter we’ll tell you about the minimum requirements your system
needs to support the Que! M3 Drive.

What You Should Have!

Refer to the provided package list on page 2 and verify that you have received all of the
appropriate parts. If all the right parts are in the package, then you just need to make sure
your system will support the Que! M3 Drive. Here’s what you’ll need:

• Pentium 333MHz processor or better

• MS Windows 98 SE, Windows ME or Windows 2000*

• 64MB RAM

• Built-in USB 2.0 ports or add-on USB 2.0 Host Controller Card*

• CD-ROM drive for soft ware installed

• 100MB free hard disk space

* Hi-Speed USB 2.0 support drivers must be supplied by your System manufacturer, if your
USB 2.0 ports are on board or your USB 2.0 Host Controller Card manufacturer, if you have an
add-in card.

Note: Please refer to Que! M3 Installation Manual CD for complete installation version.

4

I N STA L L AT I O N

I N STA L L ATION (WINDOWS 98 SECOND EDITION)

Step 1: Turn on the power to your PC and all other peripherals that are attached. Connect the

Hi-Speed USB 2.0 cable to the USB2.0 port on the back of your PC or Card. Attach
the other end of the Hi-Speed USB. 2.0 cable to the USB 2.0 port on the back of
the Que! M3 Drive.

If you are installing the Que! M3 Drive
on a notebook PC equipped with a
USB 2.0 port. Follow the directions in
step 1, then to connect the power
a d a p t o r, attach the round adapter
plug to the power interface
connector at the back of the
Que! M3 Drive. Then,
connect the power plug to a
power outlet.

Step 2: If this is the first time you are

installing a USB 2.0 storage device,
Windows 98SE will ask you for the
Windows 98SE disc or the drive where
your drivers are located for your device.
Just insert your disc that we have supplied
to you with your kit and run the “TPPINST.EXE” file located in the “USBDrivers” folder.

If In-System Design USB2.0 storage device drivers have been previously installed in your PC,
Windows 98SE will automatically detect and load the drivers for your Que! M3 Drive.

Note: Please refer to Que! M3 Installation Manual CD for complete installation version.

5

I N STA L L AT I O N

I N STA L L ATION (WINDOWS ME AND 2000)

Step 1: Turn on the power to your PC and all other

peripherals that are attached. Connect the Hi-Speed
USB 2.0 cable to the USB2 . 0 port on the back of
your PC or Card. Attach the other end of the
Hi-Speed USB2 . 0 cable to the USB2 . 0 port on the
back of the Que! M3 Drive.

If you are installing the Que! M3 Drive on a notebook
PC equipped with a USB 2.0 port. Follow the directions in step 1, then to connect the
power adaptor, attach the round adapter plug to the power interface connector at the
back of the Que! M3 Drive. Then, connect the power plug to a power outlet.

Step 2: After making the necessary connections, wait for Windows ME or 2000 to

automatically detect your Que! M3 Drive and load the necessary drivers.
Windows may ask you for the Windows ME or 2000 CD. Just insert the
Windows ME or 2000 CD into the CD-ROM drive and Windows will automatically
load the USBMass Storage drivers.

Congratulations! You can now drag & drop files to your Que! M3 Drive using Windows
Explorer.

If you need to partition and format your Que! M3 Drive, please refer to the Que! M3
Installation Manual CD.

For detail instructions in unplugging your Que! M3 Drive, please refer to the Que! M3
Installation Manual CD.

Note: Please refer to Que! M3 Installation Manual CD for complete installation version.

6

H OT SWA P / U N P L U G G I N G

H OT SWAP PLUG AND PLAY FEAT U R E

The Que! M3 Drive can be connected to your PC with power on. To do this, simply
connect the hard drive to your computer using the supplied Hi-Speed USB2.0 cable and
power supply. You can also refer to the Que! M3 Installation Manual CD for further
instructions.

UNPLUGGING QUE! M3 DRIVE FROM WINDOWS 98SE

Since there is no special utility to control the disconnection of the Que! M3 Drive from
Windows 98SE, it is recommended that you power off your computer before unplugging
the Que! M3 Drive.

NOTE: Loss or corruption of data may occur if this is not followed.

UNPLUGGING QUE! M3 DRIVE FROM WINDOWS ME OR 2000

When disconnecting your Que! M3 Drive while the PC is on, it is high highly recommended
to use the “Unplug/Eject Hardware” icon on the Task Bar. To do this, click on the
“Unplug/Eject Hardware” icon on the right corner of the Task Bar, select your Que! M3
Drive, and then click on the “Stop” button. You can also disconnect your Que! M3 Drive by
double-clicking on the “Unplug/Eject Hardware” icon and click on Stop button.

Note: Please refer to the Que! M3 Installation Manual CD for complete installation version.

7

CARE IN HANDLING

CARE IN HANDLING YOUR QUE! M3 DRIVE

1. Place your Que! M3 Drive in a cool, dry, clean place – away from windows, heat
sources, sources of excessive vibration, dust, moisture, and cold. To prevent fire or
electrical shock, do not expose drive to rain or water. Be sure the area is well ventilated.

2. Do not use force when connecting the cables. The shape of the Hi-Speed USB2.0

cable connector and the Que! M3 Drive USB2.0 port prevents misconnection. The power

supply adapter is keyed to ensure prevention of misconnection as well. Please view
both the cable and the connection to ensure the proper connections are made.

3. Do not attempt to clean the drive with chemical solvents — this might damage the
finish. Use a clean dry cloth.

4. Be sure to read “Troubleshooting Guidelines” section regarding common operating
errors before concluding that the unit is faulty.

5. Take special care not to drop, jar, or bump Que! M3 Drive as this could damage the
drive or the information stored in it. Keep your Que! M3 Drive stationary at all times
while it is is operational.

6. When not planning to use the drive for a long period of time, disconnect from the PC
and store appropriately in a cool and dry location.

When stacking more than one Que! M3 device, please make sure that you line up the feet
with the indents to ensure the proper stability when stacked. It is recommended that no
more than 5 devices be placed in a stack. Each drive requires it’s own power supply.

Note: Please refer to Que! M3 Installation Manual CD for complete installation version.

8

N OT E

9

QPS Inc.
8015 East Crystal Drive
Anaheim, CA 92807
http://www.qps-inc.com

For Customer Use:
Enter below the Model Number and

Serial Number which are located either
on the rear, bottom or side of the unit.

Model No._____________________
Serial No._____________________

Appearance and specifications of the actual
mechanism could differ based on your order.