Qomo Interactive whiteboard, QWB100WS, QWB300, QWB200, QWB56 Owner's Manual

INTERACTIVE WHITEBOARD

Owner’s Manual

1

Table of Contents

What’s In The Box ............................................................................. 2

System Requirements ....................................................................... 3

Introduction ........................................................................................ 4

Software Features ............................................................................. 5

How to Install Hardware .................................................................... 6

How to Install Software ..................................................................... 15

How to Use Annotation Software ..................................................... 20

Troubleshooting Guide ..................................................................... 21

Interactive Whiteboard User Tips .................................................... 23

2

What’s In the Box

Thank you for your purchase of the Interactive whiteboard. If any items are
missing or damaged, please contact your authorized reseller immediately.

CONTENTS:

White Board * 1 pc

Writing Pen *1 pc

USB Cable 24 ft (7.5m) * 1 pc

Erase * 1 pc

Installation CD * 1 pc

Floor Stand (Optional) *1 set

Warranty Card * 1 pc

Castor (Optional) * 1 set

Pen Tray (Optional) * 1 pc

Wall-mounting Bracket (Optional) * 1 set

3

System Requirements

Lowest Environmental Requirements:

· CPU: 500MHz×86

· Memory: 256M

· Display Card: Support 256 or above

· Hard Disk: 500M

· Screen Display Resolution: 800×600、1024×768、

1280×1024

· USB1.1 port

Recommended:

· CPU: 1GHz×86

· Memory: 512M or above

· Display Card: Support 256 or above

· Hard Disk: 1000M

· Screen Display Resolution: 1024×768 、1280×1024

· USB port

Software Running Environment:

· Microsoft Windows 2003/XP/VISTA/7 (32bit&64bit )

4

Introduction

The Interactive whiteboard uses infrared technology. Working
seamlessly with a projector and computer, the Interactive whiteboard
provides more convenient, interactive and effective presentations.
Perfect for school auditoriums, conference rooms, trade shows,
symposiums and lecture halls. Users can write on the screen using the
included pens, wand or the user‟s finger.

 Writing: Write, draw and perform mouse functions with your finger.

The whiteboard displays your penmanship instantaneously.

 Annotating: The user can operate and annotate over any computer

applications, or save notes directly into Flow! Software, including
PowerPoint, Word, Excel, MEPG JPEG, AVI and etc.

 Interacting: In video conferencing, both parties can share data and

write in real time just like a standard conference room. Once
integrated with Polycom or other video conferencing systems, using
Interactive whiteboard can improve video conference results and
efficiency. The system can support up to 40 writing locations.

 Touch System: The Interactive whiteboard is sensitive to pressure

and can be used as a high-resolution interactive white board.

 Touch Recognition: Can recognize touch of a single-finger,

multi-finger, right-click, left-click and double click.

 Hot Keys: Hot keys located on opposite ends of the boards provide

quick access to frequently used keys.

 Energy conservation: Controls energy cost within 0.5W. No need

for additional power supply.

5

Software Features:

 Designed for teaching and conference systems.
 The screen display is high light and low glare.
 Saves images in Vector image format. Vector images take up less
 storage space and makes file transferring easier and faster
 Users can customize pen type, line width, and color schemes to fit

Their individual preferences.

 Powerful screen functioning supports real-time editing
 Graphic tools allow users to choose a background, input

Graphics and images.

 Paintbrush pen is pressure sensitive
 Writing file allows for easy conversion to many other formats such

As PDF, JPG, GIF, PNG, TIFF, BMP, etc.

 Graphic tools and Hot Keys allow users to choose a pen to annotate,

or use as a mouse control.

 Supports other application software.

Note: The projection area is outlined at the upper left and lower right corner
of the board using these icons（“ ”）. Please project onto this area for best

results.

6

How to Install Hardware

1. How to install QWB56,200,300,105WS hardware

Install Pen Tray: In the frame of the board, prior to securing the pen tray you
will find a slot that accommodates a Kensington lock. If you would like to
use a Kensington lock insert and loop the cable through the center hole on
the frame, position the pen tray in line with the four screws, and then screw
the pen tray in place. (Shown below)

7

Install Wall-mounting: Set desired height according to user‟s preferences.
Using the wall-mounting brackets as a template, place the 8 stilettos on the
wall and screw bolts into each hole. Align the wall-mounting brackets onto
the bolts and tighten the bolts. Check that each location hole faces each
corresponding bolt and hang the white board to the wall. (As shown below)

8

9

Install White Board on a Floor Stand:
(1) Lock all four casters in the down position (as shown)

(2) With an assistant‟s help, hang Interactive whiteboard on the floor stand
by lowering the two bolts onto the top hooks and securing the bottom bolts
into the bottom hooks. There are two heights for hanging according to
user‟s preferences.（as shown below）

10

2. How to install QWB200 SLIM / 300 SLIM hardware

Install Securing Pen Tray:
80”/ 92” with aluminum pen tray: Install aluminum pen tray at the bottom of

the interactive whiteboard (with the screws at the bottom of the back of the
interactive whiteboard) shown below:

11

80”/ 92” with pen tray: In the frame of the board, prior to securing the pen
tray you will find a slot that accommodates a Kensington lock. If you would
like to use a Kensington lock insert and loop the cable through the center
hole on the frame, position the pen tray in line with the four screws, and then
screw the pen tray in place. (Shown below)

12

Install Wall-mounting:
(1) Install two wall-mounting brackets A at the back of the interactive

whiteboard (with the four screws at the top of the back of the interactive
whiteboard), shown below:

(2) Install two wall-mounting brackets C at the back of the whiteboard (with
the two screws at the bottom of the back of the whiteboard), shown below:

13

Set desired height according to user‟s preference. Place the 4 stilettos on
the wall and screw bolts into each hole to fix the wall-mounting brackets B.
Make sure the distance between the two wall-mounting brackets B is fit for
hanging the interactive whiteboard. Shown below:

After hanging the interactive whiteboard, place 2 stilettos on the wall
according to the actual position and screw bolts into each hole to fix the
wall-mounting brackets C. shown below:

14

Install White Board on a Floor Stand:
(1) Assemble the stand with screws, shown below:

(2) Lock all four casters in the down position (as shown)

（3）With an assistant‟s help, hang Interactive whiteboard on the floor stand
by lowering the two bolts onto the top hooks and securing the bottom bolts
into the bottom hooks. There are five heights for hanging according to
user‟s preferences.

15

How to Install Software

1. Install Software

Connect the whiteboard to your computer or laptop using the provided USB
cable and insert the Interactive whiteboard CD. Once the USB cable is
connected the computer will notify that it has “found new hardware” and the
following window will appear:

Pease click “Cancel” and use the following method to install the application
software. Once the QOMO Interactive whiteboard CD is placed in the
computer‟s CD-ROM, the auto run install window will appear.

16

Click HiteBoard Software to begin installation

Follow the prompts in the dialog box messages to complete the installation.
Double-click on the Microsoft DirectX9.0 to install Direct X9.0

Follow the prompts to install DirectX9.0. Once the installation of the
DirectX and whiteboard Setup is complete, click „Yes” to restart your
computer.

17

Once the software is installed, an icon will appear in the computer‟s windows
system tray.

indicates a connection has been made to the whiteboard.

indicates no connection has been made, please check the hardware

connection and USB driver.
Note: Under Windows XP, the USB driver may need to be reinstalled if the
connection to another USB port. Please press “Next” to search USB driver
automatically.

Double-click on the icon to populate the options menu.

‘About’ Option

The dialog box displays the driver version and hardware version.

18

Calibrating

Click the center of the flashing “十” with pen to make four “十”s stop

flashing. This is a successful calibration. And according to the operation

to calibrate the other “ 十 ” one by one to finish the Whiteboard

calibration.
★Tips:

1. When you use finger to calibrate, it will cause inaccurate calibration,
please use pen to calibrate to get accurate calibration.

2. Wrong calibration may cause whiteboard cannot work, please do
calibration again.

3. During calibration, click the key "ESC” to will cancel the calibration
operation.

4. There is hotkey calibration process if your whiteboard has hotkey, please
do calibration as screen prompt.

19

Exit

When the Interactive whiteboard is no longer needed, click “Exit” to exit the
program and stop whiteboard. When you want to use whiteboard again,

please click to open whiteboard server program from the start menu
and connect the whiteboard.

2. Hot Keys

Some model whiteboard has screen hotkey, it has two types shown as below,
hotkey area is not display area, but you can touch hotkey to operate, the
function will be started when you click in the area of every hotkey.

20

3. Writing pens and eraser

★ There are three colored writing pens and one eraser on pen tray, from

right to left; it is red pen, black pen, and blue pen. They has different
priority, eraser has first priority, then is blue pen, black pen and red pen.
When you pick up a pen, this pen color is current color, when you pick
up several pens, the current color will be the color of pen that has first
priority, and you can also select pen color in software toolbar when you
pick up pen. Please put the pen in its corresponding slot on pen tray.

★ Writing with single-finger, moving with multi-finger.

How to Use Annotation Software

Please refer to the <Application Software Instruction> on the CD for details.

21

Troubleshooting Guide

Problem

phenomenon

May caused by

Try the following

Whiteboard
does not
work

There is no server
icon on system tray

Does not start server
program

Start server program

Has not install server
program

Install server program

The server icon is in
red

The whiteboard and
computer does not
connect

Connect whiteboard and
computer with USB cable

Whiteboard cannot
pass self test, so
caused whiteboard
cannot connect

Check if there are object
pressed on whiteboard
surface, please move it
away

Something wrong
with driver

Uninstall driver and install
again

The server icon is in
green

Wrong calibration

Calibrate again

When
calibrating,
some
calibration
point can not
been seen

No green crossed
cursor on
whiteboard

There are something
wrong with projector
adjustment so that part
of image is outside the
whiteboard projected
area

Adjust projector

Cannot write

Mouse can move
but no writing stroke

Software is not in
writing mode

Shift to writing mode and
set mouse status as pen

Mouse can move in
desktop operation
mode but cannot
write under writing
mode

The selected stroke
color is same to or
similar to the
background color

Change stroke color or
background color

22

Pen can
operate, but
calibration
has deviation

Whiteboard pen is
accurate in some
place while have big
deviation in some
other place

Calibration is not
accurate

Calibrate again properly

Projection image is not
proper

Adjust projector

Pen can
write, but
operation
speed is
slow

Writing stroke don‟t
accord with writing
operation and is
slow than writing
operation

Conflict with anti-virus
software such as Rising

Close the monitoring of
concerned anti-virus
software

Computer run too many
software

Close the software which
will not be used at
present

Computer hardware
configuration is too low

Contact with professional
person to upgrade
computer hardware

Something
wrong with
pen tray

Cannot change pen
stroke color when
pick up or put down
pen

There is dust or other
object on pen tray

Clean pen tray or move
object away

Pen tray is loose or
does not connect well
to whiteboard

Please take off and plug
pen tray, fix screws at the
bottom of pen tray

23

Interactive Whiteboard User Tips

When searching for a specific page among many pages, enter the Page
Index mode and look up this page quickly on the Page Sorter window.

Press the Ctrl+ key combination ( 、 、 ) to move/place objects
accurately.

To improve the displaying speed, the size of the image in use should be no
larger than the size of the screen resolution.

If possible, convert the picture that will be inserted into WMF format first.
This operation can improve the displaying speed and reduce distortion when
magnifying or shrinking the image.

In order for the image to be displayed on the screen clearly, set the image
size to the same size as the screen being displayed. For example: If the
screen resolution is 1024×768, the image pixel should be set to1024×768.

24

Specifications

56" Interactive Whiteboard

QWB56

Technology

Infrared

Touch System

Pen, Wand or Finger

Touchable range

46" x 33" (1159mm x 831mm)

Resolution

1024 x 1024

Response Time

First dot:25ms,continuous dot:8ms

Cursor Speed

120 inches/second

Coordinate Accuracy

3mm

Consumer Current Active
Area Size (Diagonal)

≤75mA 56"
Port

USB

Dimensions

52" x 38" (1331mm x 971mm)

Packing Dimensions

55" x 43" x 8" (1400 x 1100 x 200mm)

Net Weight

31 lbs (14kg)

Gross Weight

48 lbs (22kg)

Software Drivers

Windows 2000/XP/32 bits vista

Accessories

Standard: 3 Interactive Pens (red, black,
blue), Eraser, Pen Tray
Optional: Floor Stand

Operating Temp

5°F to 122°F (-15°C to 50°C)

Operating Humidity

20~90%

Storage Temp

-40°F to 122°F (-40°C to 50°C)

Storage Humidity

10~95%

25

78" Interactive Whiteboard

QWB200

Technology

Infrared

Touch System

Pen, Wand or Finger

Touchable range

65" x 46" (1653mm x 1159mm)

Resolution

1024 x 1024

Response Time

First dot:25ms,continuous dot:8ms

Cursor Speed

120 inches/second

Coordinate Accuracy

3mm

Consumer Current Active
Area Size (Diagonal)

≤80mA 78"
Port

USB

Dimensions

72" x 51" (1824mm x 1301mm)

Packing Dimensions

80" x 60" x 8" (2040 x 1520 x 200mm)

Net Weight

57 lbs (26kg)

Gross Weight

75 lbs (34kg)

Software Drivers

Windows 2000/XP/32 bits vista

Accessories

Standard: 3 Interactive Pens (red, black,
blue), Eraser, Pen Tray
Optional: Floor Stand

Operating Temp

5°F to 122°F (-15°C to 50°C)

Operating Humidity

20~90%

Storage Temp

-40°F to 122°F (-40°C to 50°C)

Storage Humidity

10~95%

26

88" Interactive Whiteboard

QWB300

Technology

Infrared

Touch System

Pen, Wand or Finger

Touchable range

72" x 52" (1817mm x 1323mm)

Resolution

2048 x 2048

Response Time

First dot:25ms,continuous dot:8ms

Cursor Speed

120 inches/second

Coordinate Accuracy

3mm

Consumer Current Active
Area Size (Diagonal)

≤85mA 88"
Port

USB

Dimensions

78" x 58" (1988mm x 1465mm)

Packing Dimensions

80" x 66" x 8" (2204 x 1684 x 200mm)

Net Weight

66 lbs (30kg)

Gross Weight

88 lbs (40kg)

Software Drivers

Windows 2000/XP/32 bits vista

Accessories

Standard: 3 Interactive Pens (red, black,
blue), Eraser, Pen Tray
Optional: Floor Stand

Operating Temp

5°F to 122°F (-15°C to 50°C)

Operating Humidity

20~90%

Storage Temp

-40°F to 122°F (-40°C to 50°C)

Storage Humidity

10~95%

27

105" Interactive Whiteboard

QWB100WS

Technology

Infrared

Touch System

Pen, Wand or Finger

Touchable range

84" x 46" (2145mm x 1159mm)

Resolution

4096 x 4096

Response Time

First dot:25ms,continuous dot:8ms

Cursor Speed

120 inches/second

Coordinate Accuracy

3mm

Consumer Current Active
Area Size (Diagonal)

≤100mA 105"
Port

USB

Dimensions

91" x 51" (2317mm x 1301mm)

Packing Dimensions

99" x 59" x 7" (2522 x 1500 x 170mm)

Net Weight

66 lbs (30kg)

Gross Weight

88 lbs (40kg)

Software Drivers

Windows 2000/2003/XP

Accessories

Standard: 3 Interactive Pens (red, black,
blue), Eraser, Pen Tray
Optional: Floor Stand

Operating Temp

5°F to 122°F (-15°C to 50°C)

Operating Humidity

20~90%

Storage Temp

-40°F to 122°F (-40°C to 50°C)

Storage Humidity

10~95%

28

Technical Support

How to Reach QOMO:

By Phone
Call us at 1-866-990-QOMO. Our expert personnel provide

technical assistance from 9:00AM through 5:00PM Eastern
Standard Time, Monday through Friday. Please gather the
following information before calling:

- Product model name(s) and numbers

- Product serial number(s)

- Detailed and specific questions

Online

Technical support is also available online at QOMO‟s web site at

www.qomo.com. You can enter your questions and concerns
through our online form. Or you can email us at [e-mail].

Copyrights  2004 QOMO Hitevision, LLC. All Rights Reserved.