QNAP VS-2004L User Manual

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VioStor NVR

Network Video Recorder

User Manual (Version: 3.6.0)

Thank you for choosing QNAP products! This user manual provides detailed instructions of

using the product. Please read carefully and start to enjoy the powerful functions of the

product!

 The VioStor NVR is hereafter referred to as the VioStor or the NVR.  This user manual provides the description of all the functions of the VioStor NVR. The

product you purchased may not support certain functions dedicated to specific models.

 This user manual (version 3.6.0) is applicable for the VioStor NVR firmware version

3.6.0 only. If the VioStor NVR is running an older firmware version, please refer to the

previous versions of the user manuals.

Legal Notices

All the features, functionality, and other product specifications are subject to change

without prior notice or obligation. Information contained herein is subject to change

without notice.

QNAP and the QNAP logo are trademarks of QNAP Systems, Inc. All other brands and

product names referred to are trademarks of their respective holders.

Further, the ® or ™ symbols are not used in the text.

LIMITED WARRANTY

In no event shall the liability of QNAP Systems, Inc. (QNAP) exceed the price paid for the

product from direct, indirect, special, incidental, or consequential software, or its

documentation. QNAP makes no warranty or representation, expressed, implied, or

statutory, with respect to its products or the contents or use of this documentation and all

accompanying software, and specifically disclaims its quality, performance,

merchantability, or fitness for any particular purpose. QNAP reserves the right to revise or

update its products, software, or documentation without obligation to notify any individual

or entity.

CAUTION

1. Back up the system periodically to avoid any potential data loss. QNAP disclaims any

responsibility of all sorts of data loss or recovery.

2. Should you return any components of the product package for refund or maintenance,

make sure they are carefully packed for shipping. Any form of damages due to

improper packaging will not be compensated.

Important Notice

 Reading instructions

Please read the safety warnings and user manual carefully before using this product.

 Power supply

This product can only be used with the power supply provided by the manufacturer.

 Service

Please contact qualified technicians for any technical enquires. Do not repair this

product by yourself to avoid any voltage danger and other risks caused by opening this

product cover.

 Warning

To avoid fire or electric shock, do not use this product in rain or humid environment.

Do not place any objects on this product.

Regulatory Notice

FCC STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment

generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in particular installation. If

this equipment does cause harmful interference to radio or television reception, which can

be determined by turning the equipment off and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

 Consult the dealer or an experienced radio/television technician for help.

The changes or modifications not expressly approved by the party responsible for

compliance could void the user's authority to operate the equipment.

Shielded interface cables, if any, must be used in order to comply with the emission limits.

CE NOTICE

Class B only.

Table of Contents

TABLE OF CONTENTS ..................................................................................................................................... 5

SAFETY WARNING ........................................................................................................................................... 9

CHAPTER 1. INTRODUCTION .............................................................................................................. 10

1.1 OVERVIEW ............................................................................................................................................. 10

1.2 HARDWARE ILLUSTRATION ................................................................................................................... 11

1.2.1 VS-12164U-RP Pro/VS-12156U-RP Pro/VS-12148U-RP Pro/VS-12140 U-RP Pro

1.2.2 VS-8148U-RP Pro/VS-8140U-RP Pro/VS-8132U-RP Pro/VS-8124U-RP Pro .... 13

1.2.3 VS-8148 Pro+/VS-8140 Pro+/VS-8132 Pro+/VS-8124 Pro+ ............................... 14

1.2.4 VS-8040U-RP/VS-8032U-RP/VS-8024U-RP ................................................................. 15

1.2.5 VS-8040/VS-8032/VS-8024 ............................................................................................... 16

1.2.6 VS-6020 Pro/VS-6016 Pro/VS-6012 Pro ....................................................................... 17

1.2.7 VS-4016U-RP Pro/VS-4012U-RP Pro/VS-4008U-RP Pro ......................................... 18

1.2.8 VS-4016 Pro/VS-4012 Pro/VS-4008 Pro ....................................................................... 19

1.2.9 VS-4016U-RP ........................................................................................................................... 20

1.2.10 VS-2012 Pro/VS-2008 Pro/VS-2004 Pro ....................................................................... 21

1.2.11 VS-2012/VS-2008 .................................................................................................................. 22

1.2.12 VS-2004L/VS-2008L ............................................................................................................. 23

1.2.13 VS-1004L ................................................................ ................................................................ ... 24

CHAPTER 2. INSTALL THE NVR .......................................................................................................... 25

2.1 PERSONAL COMPUTER REQUIREMENTS ................................................................................................. 26

2.2 BROWSE CD-ROM ................................................................................................................................ 28

2.3 HARD DISK DRIVES COMPATIBILITY LIST ............................................................................................. 30

2.4 IP CAMERAS COMPATIBILITY LIST ........................................................................................................ 30

2.5 CHECK SYSTEM STATUS ........................................................................................................................ 31

2.6 SYSTEM CONFIGURATION ...................................................................................................................... 34

CHAPTER 3. USE THE NVR BY LOCAL DISPLAY ........................................................................... 38

3.1 QUICK CONFIGURATION ........................................................................................................................ 40

3.2 SYSTEM CONFIGURATION ...................................................................................................................... 47

3.3 MONITORING ......................................................................................................................................... 49

3.4 VIDEO PLAYBACK ................................................................................................................................. 60

3.5 VIDEO CONVERSION & EXPORT ............................................................................................................ 62

CHAPTER 4. USE THE NVR BY WEB-BASED INTERFACE ............................................................ 64

4.1 CONNECT TO THE NVR ......................................................................................................................... 64

4.2 MONITORING PAGE ............................................................................................................................... 66

4.2.1 Live Video Window ................................................................................................................. 75

4.2.2 Display Mode ............................................................................................................................ 77

4.2.3 PTZ Camera Control Panel .................................................................................................. 77

4.2.4 Multi-server Monitoring ........................................................................................................ 78

4.2.5 Monitor Settings ..................................................................................................................... 79

4.2.6 Auto Cruising ........................................................................................................................... 83

4.3 E-MAP ................................................................................................................................................... 87

4.3.1 Icons and Description ........................................................................................................... 89

4.3.2 Add a Map Set or an E-map ............................................................................................... 90

4.3.3 Edit a Map Name .................................................................................................................... 93

4.3.4 Delete a Map Set or an E-map .......................................................................................... 93

4.3.5 Indicate IP Cameras on an E-map ................................................................ ................... 94

4.3.6 Enable/Disable Event Alert ................................................................................................. 96

CHAPTER 5. PLAY VIDEO FILES ......................................................................................................... 99

5.1 USE WEB-BASED VIOSTOR PLAYER .................................................................................................... 100

5.1.1 Play Video Files from NVR ................................................................................................. 103

5.1.2 Play Video Files from Local PC ........................................................................................ 115

5.1.3 Multi-view Playback ............................................................................................................. 120

5.1.4 Intelligent Video Analytics (IVA) .................................................................................... 128

5.1.5 Convert NVR Videos to an AVI File ................................................................................ 135

5.2 DIGITAL WATERMARKING ................................................................................................................... 139

5.2.1 Export Video Files with Digital Watermark ................................................................. 139

5.2.2 Watermark Proof .................................................................................................................. 141

5.3 ACCESS THE RECORDING DATA........................................................................................................... 143

5.3.1 Microsoft Networking (SMB/CIFS) ................................................................................. 144

5.3.2 Web File Manager (HTTP) ................................................................................................. 144

5.3.3 FTP Server (FTP) .................................................................................................................. 145

CHAPTER 6. SYSTEM ADMINISTRATION ....................................................................................... 146

6.1 QUICK CONFIGURATION ...................................................................................................................... 149

6.2 SYSTEM SETTINGS ............................................................................................................................... 156

6.2.1 Server Name .......................................................................................................................... 156

6.2.2 Date & Time ........................................................................................................................... 157

6.2.3 View System Settings ......................................................................................................... 158

6.3 NETWORK SETTINGS ........................................................................................................................... 159

6.3.1 TCP/IP Configuration .......................................................................................................... 159

6.3.2 DDNS (Dynamic Domain Name) Service .................................................................... 165

6.3.3 File Services ........................................................................................................................... 166

6.3.4 Host Access Control............................................................................................................. 167

6.3.5 Protocol Management ......................................................................................................... 168

6.3.6 View Network Settings ....................................................................................................... 169

6.4 DEVICE CONFIGURATION .................................................................................................................... 170

6.4.1 SATA Disk ................................................................................................................................ 170

6.4.2 RAID Management Tool ..................................................................................................... 174

6.4.3 USB Disk .................................................................................................................................. 176

6.4.4 UPS ............................................................................................................................................ 177

6.5 USER MANAGEMENT ........................................................................................................................... 178

6.5.1 Create user ............................................................................................................................. 180

6.5.2 Edit User .................................................................................................................................. 181

6.5.3 Delete User ............................................................................................................................. 181

6.5.4 User Access Rights Comparison ..................................................................................... 182

6.6 CAMERA SETTINGS ................................................................ .............................................................. 185

6.6.1 Camera Configuration ........................................................................................................ 185

6.6.2 Recording Settings ............................................................................................................... 188

6.6.3 Schedule Settings ................................................................................................................ 190

6.6.4 Alarm Settings ....................................................................................................................... 191

6.6.5 Advanced Settings ............................................................................................................... 209

6.7 SYSTEM TOOLS .................................................................................................................................... 211

6.7.1 Alert Notification ................................................................................................................... 211

6.7.2 SMSC Settings ....................................................................................................................... 212

6.7.3 Restart/Shut Down .............................................................................................................. 214

6.7.4 Hardware Settings ............................................................................................................... 215

6.7.5 System Update ...................................................................................................................... 217

6.7.6 Back up/Restore/Reset Settings ..................................................................................... 218

6.7.7 Remote Replication .............................................................................................................. 219

6.7.8 Hard Disk SMART ................................................................................................................. 223

6.7.9 Ping Test .................................................................................................................................. 224

6.7.10 Advanced System Settings ............................................................................................... 225

6.8 LOGS & STATISTICS ............................................................................................................................. 226

6.8.1 System Event Logs .............................................................................................................. 226

6.8.2 Surveillance Logs ................................................................................................................. 227

6.8.3 On-line Users List ................................................................................................................. 228

6.8.4 Historical Users List ............................................................................................................. 228

6.8.5 System Connection Logs ................................ ................................................................ ... 229

6.8.6 System Information ............................................................................................................ 229

CHAPTER 7. SYSTEM MAINTENANCE ............................................................................................ 230

7.1 RESET THE ADMINISTRATOR PASSWORD AND NETWORK SETTINGS .................................................... 230

7.2 POWER OUTAGE OR ABNORMAL SHUTDOWN ...................................................................................... 231

7.3 HOT SWAPPING HARD DISK DRIVES (RAID CONFIGURATION) ........................................................... 231

CHAPTER 8. LCD PANEL ..................................................................................................................... 232

CHAPTER 9. TROUBLESHOOTING ................................................................................................... 238

APPENDIX A DYNAMIC DOMAIN NAME REGISTRATION .......................................................... 241

APPENDIX B CONFIGURATION EXAMPLES ................................................................................... 246

TECHNICAL SUPPORT ................................................................................................................................ 251

GNU GENERAL PUBLIC LICENSE ............................................................................................................ 252

Safety Warning

1. This product can operate normally in the temperature of 0ºC–40ºC and relative

humidity of 0%–90%. Please make sure the environment is well-ventilated.

2. The power cord and devices connected to this product must provide correct supply

voltage.

3. Do not place this product in direct sunlight or near chemicals. Make sure the

temperature and humidity of the environment are in optimized level.

4. Unplug the power cord and all connected cables before cleaning. Wipe this product

with a wet towel. Do not use chemical or aerosol to clean this product.

5. Do not place any objects on this product for the server's normal operation and to avoid

overheat.

6. Use the flat head screws in the product package to lock the hard disks in this product

when installing hard disks for proper operation.

7. Do not place this product near any liquid.

8. Do not place this product on any uneven surface to avoid falling off and damage.

9. Make sure the voltage is correct in your location when using this product. If you are

not sure about the voltage, please contact the distributor or the local power supply

company.

10. Do not place any object on the power cord.

11. Do not attempt to repair this product in any occasions. Improper disassembly of the

product may expose you to electric shock or other risks. For any enquiries, please

contact the distributor.

12. The chassis models should only be installed in the server room and maintained by the

authorized server manager or IT administrator. The server room is locked by key or

keycard access and only certified staff is allowed to enter the server room.

Warning:

 Danger of explosion if battery is incorrectly replaced. Replace only with the same or

equivalent type recommended by the manufacturer. Dispose of used batteries

according to the manufacturer's instructions.

 Do NOT touch the fan inside the system to avoid serious injuries.

Chapter 1. Introduction

1.1 Overview

The QNAP VioStor NVR (hereafter referred to as the NVR or the VioStor) is the high

performance network surveillance solution for network-based monitoring of IP cameras,

video recording, playback, and remote data access. Up to 128 channels from multiple

QNAP NVR servers can be monitored simultaneously. The NVR supports IP-based cameras

and video servers from numerous brands, for more information please visit

http://www.qnapsecurity.com/pro_compatibility_camera.asp.

The NVR supports video recording in H.264, MxPEG, MPEG-4, or MJPEG video compression.

The NVR offers diversified display modes and recording features, e.g. scheduled recording,

alarm recording, alarm recording schedule. The NVR also supports data search by date

and time, timeline, event, and intelligent video analytics (IVA), including motion detection,

missing object, foreign object, out of focus, and camera occlusion. All the functions can be

configured by an IE web browser.

The VioStor Pro Series NVR is the world's first Linux-based NVR capable of truly PC-less

quick configuration, monitoring of IP cameras on the network, and video playback via the

VGA connector. The NVR can be operated by connecting to a high-definition (HD) VGA

monitor or TV, and a USB mouse (optional), USB keyboard (optional), and a USB sound

card (optional).

* The MxPEG video compression feature is not supported by VS-2008L, VS-2004L

VS-1004L.

1.2 Hardware Illustration

1.2.1 VS-12164U-RP Pro/VS-12156U-RP Pro/VS-12148U-RP Pro/VS-12140

U-RP Pro

1. Power button

2. LED indicators: 10 GbE, Status, LAN, eSATA Select button

3. VGA

4. Expansion slot x 1 (reserved)

5. Gigabit LAN x 4

6. USB 3.0 x 2

7. USB 2.0 x 4

8. Password & network settings reset button

9. eSATA x 2 (reserved)

10. Power connector x 2

1.2.2 VS-8148U-RP Pro/VS-8140U-RP Pro/VS-8132U-RP Pro/VS-8124U-RP

Pro

1. Enter button

2. Power button

3. Select button

4. LED indicators: 10 GbE, Status, LAN, eSATA

5. VGA

6. Expansion slot x 2 (reserved)

7. Gigabit LAN x 2

8. USB 3.0 x 2

9. USB 2.0 x 4

10. Password & network settings reset button

11. eSATA x 2 (reserved)

12. Power connector x 2

1.2.3 VS-8148 Pro+/VS-8140 Pro+/VS-8132 Pro+/VS-8124 Pro+

1. USB 3.0

2. One-touch-auto-video-backup button

3. Power button

4. Hard drive LEDs

5. Select button

6. Enter button

7. LED indicators: Status, LAN, USB, eSATA, 10 GbE

8. Tray lock

9. Release button

10. Power connector

11. Expansion slot

12. Kensington security slot

13. VGA

14. HDMI

15. eSATA x 2 (reserved)

16. Gigabit LAN x 2

17. USB 2.0 x 4

18. USB 3.0

19. Password & network settings reset button

1.2.4 VS-8040U-RP/VS-8032U-RP/VS-8024U-RP

1. LED indicators: Status, LAN, USB, HDD1–8

2. Power button

3. Select button

4. Enter button

5. Power connector

6. Password & network settings reset button

7. RS-232 port

8. VGA

9. USB 2.0 x 4

10. Gigabit LAN x 2

1.2.5 VS-8040/VS-8032/VS-8024

1. One-touch-auto-video-backup button

2. USB 2.0

3. LED indicators: Status, LAN, USB, HDD1–8

4. Power button

5. Select button

6. Enter button

7. Power connector

8. Gigabit LAN x 2

9. USB 2.0 x 4

10. RS-232 port

11. VGA

12. Password & network settings reset button

13. Kensington security slot

1.2.6 VS-6020 Pro/VS-6016 Pro/VS-6012 Pro

1. One-touch-auto-video-backup button

2. USB 2.0

3. LED indicators: Status, LAN, USB, eSATA, HDD1–6

4. Power button

5. Select button

6. Enter button

7. Power connector

8. Gigabit LAN x 2

9. USB 2.0 x 4

10. eSATA x 2 (reserved)

11. VGA

12. Password & network settings reset button

13. Kensington security slot

1.2.7 VS-4016U-RP Pro/VS-4012U-RP Pro/VS-4008U-RP Pro

1. One-touch-auto-video-backup button

2. USB 2.0

3. LED indicators: Status, LAN, USB, eSATA, HDD1–4

4. Power button

5. Power connector

6. Gigabit LAN x 2

7. USB 2.0 x 4

8. eSATA x 2 (reserved)

9. VGA

10. Password & network settings reset button

1.2.8 VS-4016 Pro/VS-4012 Pro/VS-4008 Pro

1. One-touch-auto-video-backup button

2. USB 2.0

3. LED indicators: Status, LAN, USB, eSATA, HDD1–4

4. Power button

5. Select button

6. Enter button

7. Power connector

8. Gigabit LAN x 2

9. USB 2.0 x 4

10. eSATA x 2 (reserved)

11. VGA

12. Password & network settings reset button

13. Kensington security slot

1.2.9 VS-4016U-RP

1. One-touch-auto-video-backup button

2. USB 2.0

3. LED indicators: USB, Status, HDD1–4, LAN

4. Power button

5. Power connector

6. Gigabit LAN x 2

7. USB 2.0 x 2

8. Password & network settings reset button

9. VGA

1.2.10 VS-2012 Pro/VS-2008 Pro/VS-2004 Pro

1. One-touch-auto-video-backup button

2. USB 2.0

3. LED indicators: HDD1, HDD2, LAN, eSATA

4. Power button

5. Power connector

6. Gigabit LAN x 2

7. USB 2.0 x 2

8. eSATA x 2 (reserved)

9. VGA

10. Password & network settings reset button

11. Kensington security slot

1.2.11 VS-2012/VS-2008

1. One-touch-auto-video-backup button

2. USB 2.0

3. LED indicators: HDD1, HDD2, LAN, eSATA

4. Power button

5. Power connector

6. Gigabit LAN x 2

7. USB 2.0 x 2

8. Password & network settings reset button

9. Kensington security slot

10. eSATA x 2 (reserved)

11. VGA (reserved)

1.2.12 VS-2004L/VS-2008L

1. One-touch-auto-video-backup button

2. USB 2.0

3. LED Indicators: USB, status, HDD1, HDD2, LAN, power

4. Power button

5. Power connector

6. Gigabit LAN

7. USB 2.0 x 2

8. Password & network settings reset button

9. K-Lock security slot

10. Power cord hook

1.2.13 VS-1004L

1. One-touch-auto-video-backup button

2. USB 2.0

3. LED Indicators: USB, status, HDD, eSATA, LAN, power

4. Power button

5. Power connector

6. Gigabit LAN

7. USB 2.0 x 2

8. Password & network settings reset button

9. K-Lock security slot

10. eSATA

11. Power cord hook

Note: This model is designed for some projects only.

Chapter 2. Install the NVR

For the information of hardware installation, see the ‘Quick Installation Guide’ (QIG) in the

product package. The QIG can also be found in the product CD-ROM or QNAP website

(http://www.qnapsecurity.com).

No. of

Channels

Format

CPU

Others

M-JPEG

Intel Pentium 4 CPU,

2.4GHz or above

 Operation system:

Microsoft Windows

7, Vista, XP

 Memory: 2GB or

above

 Network port:

100Mbps Ethernet

port or above

 Web browser:

Microsoft Internet

Explorer 6.0 or

above

 CD-ROM drive  Recommended

resolution: 1024 x

768 pixels or above

MPEG-4/MxPEG/H.264

Dual core CPU, 2.0GHz

or above

M-JPEG

Intel Pentium 4 CPU,

2.8GHz or above

MPEG-4/MxPEG/H.264

Dual core CPU, 2.4GHz

or above

M-JPEG

Intel Pentium 4 CPU,

3.0GHz or above

MPEG-4/MxPEG/H.264

Dual core CPU, 2.8GHz

or above

M-JPEG

Dual core CPU, 2.4GHz

or above

MPEG-4/MxPEG/H.264

Quad core CPU,

2.33GHz or above

M-JPEG

Dual core CPU, 2.6GHz

or above

MPEG-4/MxPEG/H.264

Quad core CPU, 2.6GHz

or above

M-JPEG

Quad core CPU 2.33GHz

or above

MPEG-4/MxPEG/H.264

Core i7 CPU 2.8GHz or

above

M-JPEG

Quad core CPU 3.0GHz

or above

MPEG-4/MxPEG/H.264

Core i7 CPU 3.4GHz or

above

2.1 Personal Computer Requirements

For better system performance, the computer should at least fulfill the following

requirements:

Security Settings of the Web Browser

Please make sure the security level of the IE browser in Internet Options is set to Medium

or lower.

2.2 Browse CD-ROM

Run the product CD-ROM on a Windows PC to access the Quick Start Guide and user manual,

and install codec and software utilities Finder and VioStor Player.

Browse the CD-ROM and access the following contents:

 Finder: The setup program of QNAP Finder. This tool is used to discover the NVR

servers available on the local network and configure the network settings of the NVR.

 Manual: The user manuals of the NVR.  QIG: View the hardware installation instructions of the NVR.  Codec: The codec for playing AVI videos recorded by the NVR via Windows Media

Player.

 Tool: This folder contains IPP library and monitor plugin. If you failed to install the

ActiveX plugin when connecting to the monitoring page of the NVR by an IE browser,

install the plugin from the CD-ROM.

 VioStorPlayer: The setup program of VioStor Player, a tool to play the videos recorded

by the NVR. If you failed to install VioStor Player when connecting to the playback

page of the NVR by an IE browser, install the plugin from the CD-ROM.

2.3 Hard Disk Drives Compatibility List

This product works with 2.5-inch and 3.5-inch SATA hard disk drives from popular hard disk

brands. For the hard disk compatibility list, please visit

http://www.qnapsecurity.com/pro_compatibility.asp

QNAP disclaims any responsibility for product damage/malfunction or data

loss/recovery due to misuse or improper installation of hard disks in any occasions for any

reasons.

2.4 IP Cameras Compatibility List

For the information of supported IP camera models, please visit

http://www.qnapsecurity.com/pro_compatibility_camera.asp

LED

Color

LED Status

Description

System

Status

Red/

Green

Flashes green

and red

alternately

every 0.5 sec

1) A hard drive on the NVR is being formatted

2) The NVR is being initialized

3) The system firmware is being updated

4) RAID rebuilding is in process

5) Online RAID Capacity Expansion is in

process

6) Online RAID Level Migration is in process

Red

1) A hard drive is invalid

2) The disk volume has reached its full

capacity

3) The disk volume is going to be full

4) The system fan is out of function

5) An error occurs when accessing

(read/write) the disk data

6) A bad sector is detected on the hard drive

7) The NVR is in degraded read-only mode (2

member drives fail in a RAID 5 or RAID 6 configuration, the disk data can still be read)

8) (Hardware self-test error)

Flashes red

every 0.5 sec

The NVR is in degraded mode (one member drive fails in RAID 1, RAID 5 or RAID 6 configuration)

Flashes green

every 0.5 sec

1) The NVR is starting up

2) The NVR is not configured

3) A hard drive is not formatted

Green

The NVR is ready

Off

All the hard drives on the NVR are in standby mode

LAN

Orange

The NVR is connected to the network

Flashes

orange

The NVR is being accessed from the network

10 GbE*

Green

(Reserved)

HDD (Hard

Drive)

Red/

Green

Flashes red

The hard drive data is being accessed and a read/write error occurs during the process

2.5 Check System Status

LED Display & System Status Overview

Red

A hard drive read/write error occurs

Flashes green

The hard drive data is being accessed

Green

The hard drive can be accessed

USB

Blue

Flashes blue

every 0.5 sec

1) A USB device is detected

2) A USB device is being removed from the

NVR

3) The USB device connected to the front

USB port of the NVR is being accessed

4) The NVR data is being copied to the

external USB device

Blue

The USB device connected to the front USB port of the NVR is ready

Off

1) No USB is detected

2) The NVR has finished copying the data to

the USB device connected to the front USB port of the NVR

eSATA†

Orange

Flashes

The eSATA device is being accessed

*The 10 GbE network expansion function is reserved.

† The eSATA port is available on certain models only. Please refer to

http://www.qnapsecurity.com for more information.

Beep sound

No. of Times

Description

Short beep (0.5 sec)

1) The NVR is starting up

2) The NVR is being shut down (software

shutdown)

3) The reset button is pressed

4) The system firmware has been updated

Short beep (0.5 sec)

The NVR data cannot be copied to the external

device by pressing the

one-touch-auto-video-backup button.

Short beep (0.5 sec),

long beep (1.5 sec)

3, every 5 min

The system fan is out of function

Long beep (1.5 sec)

1) The disk volume is going to be full

2) The disk volume has reached its full

capacity

3) The hard drives on the NVR are in degraded

mode

4) Hard disk rebuilding process starts

1) The NVR is turned off by force shutdown

(hardware shutdown)

2) The NVR has been turned on successfully

and is ready

Beep Alarm (beep alarm can be disabled in ‘System Tools’ > ‘Hardware Settings’)

2.6 System Configuration

Install Finder

1. Run the product CD, the following menu is shown. Click ‘Install Finder’.

2. Follow the instructions to install the Finder. Upon successful installation, run the

Finder. If the Finder is blocked by the firewall, unblock it.

3. The Finder detects the NVR servers on the local network. If the server has not been

initialized, you will be prompted to perform quick setup. Click ‘Yes’ to continue.

Note: If the NVR is not found, click ‘Refresh’ to try again.

Use name: admin

Password: admin

4. Enter the administrator name and password to perform quick setup. The default

administrator name and password are as below:

Note: Make sure all the IP cameras are configured and connected to the network.

5. The quick configuration page will be shown. Click ‘Continue’ and follow the

instructions to finish the configuration. For further information, please refer to

Chapter 6.1.

6. Click ‘Start installation’ to execute the quick configuration.

7. After the quick configuration, the NVR is ready for use. Click ‘Start Monitoring’ to

view the live video from the IP cameras or click ‘Close’ to return to the home page of

the system administration.

8. The first time to connect to the monitoring page of the NVR, install the ActiveX add-on.

The live video from the IP cameras configured on the NVR and the recording status of

each channel are shown.

Chapter 3. Use the NVR by Local Display

Note: This feature is supported by the VioStor Pro Series NVR only. The models include

VS-12164U-RP Pro, VS-12156U-RP Pro, VS-12148U-RP Pro, VS-12140U-RP

Pro,VS-8148U-RP Pro, VS-8140U-RP Pro, VS-8132U-RP Pro, VS-8124U-RP Pro, VS-8148

Pro+, VS-8140 Pro+, VS-8132 Pro+, VS-8124 Pro+, VS-8040U-RP, VS-8032U-RP,

VS-8024U-RP, VS-8040, VS-8032, VS-8024, VS-6020 Pro, VS-6016 Pro, VS-6012 Pro,

VS-4016U-RP Pro, VS-4012U-RP Pro, VS-4008U-RP Pro, VS-4016 Pro, VS-4012 Pro,

VS-4008 Pro, VS-2012 Pro, VS-2008 Pro, and VS-2004 Pro.

Connect a monitor or TV to the NVR via the HDMI or VGA interface to perform PC-less quick

configuration, monitoring, and video playback. To use this feature, follow the steps

below:

1. Make sure at least one hard drive has been installed on the NVR.

2. Connect the NVR to the network.

3. Make sure the IP cameras have been configured and connected to the network.

4. Connect an HDMI or a VGA monitor or TV (suggested video output resolution: 1920 x

1080)* to the HDMI or VGA interface of the NVR.

5. Connect a USB mouse and a USB keyboard (optional) to the USB ports of the NVR.

6. Turn on the NVR.

*The local display feature supports maximum screen resolution of 2048*1536 (QXGA).

Default user name: admin

Password: admin

When the NVR is turned on, the login screen will be shown. Select the language. Enter

the administrator name and password. If the NVR has not been configured, skip the login

page and enter Quick Configuration (refer to Chapter 3.1).

Click the keyboard icon to enter the necessary information if a USB keyboard is not

available.

The monitoring page will be shown upon successful login, refer to Chapter 3.3 for details.

3.1 Quick Configuration

If the NVR has not been configured, Quick Configuration Wizard will be shown. Follow the

instructions of the wizard to complete the system setup.

Note: All the changes will be effective only after applying the settings in the last step.

1. The system information will be shown. Select the language and click ‘Next’.

2. Change the admin password or use the default password (admin).

3. Select to obtain the network settings automatically or enter the network settings.

4. Enter the date and time settings. Select to synchronize the server time with an

Internet time server. To enter a domain name for the NTP server, make sure the DNS

server has been correctly set up.

5. Select the disk configuration. Click ‘Disk Information’ to view the hard disk drive

details. Note that all the disk data will be deleted when the disk volume is initialized.

6. Configure the IP camera settings. If no IP cameras have been set, try to search for the

cameras on the local network.

a. The cameras found will be shown. Select the IP cameras and click ‘Add’ to add the

channels.

b. To manually add an IP camera or edit the camera settings, click .

c. Enter the camera settings. Click ‘Test’ to test the connection. Click ‘Remove’ to

delete the camera.

d. To edit the recording settings, click next to ‘Recording Settings’. Define the

recording settings and click ‘OK’.

Digital Watermarking: Enable this option to add digital watermarks to the video files

recorded to the NVR. Use the Watermark Proof utility to verify if the video files were

maliciously modified. For more information, refer to Chapter 5.2.

7. Verify the settings and click ‘Next’ to initialize the server.

8. After the system has been initialized, the NVR is ready for use. Click ‘Start Monitoring’

to enter the monitoring screen.

3.2 System Configuration

To manage the system settings such as administrator password, network and time settings,

click on the monitoring screen. Note that this button (option) will be shown for

administrator access only.

Select the language and click the icons to configure the settings.

Icon

Description

Perform quick configuration of the system.

Change the administrator password to login local display.

Change the network settings.

Change the date and time settings.

Configure the disk volume and initialize the hard disks.

Configure the IP camera settings.

View video

image and

IP camera

info

Camera

list

Select monitoring mode

PTZ camera control panel

3.3 Monitoring

Upon successful login, the monitoring screen will be shown. Monitor the IP cameras,

change the display mode, enable or disable manual recording, control the PTZ cameras,

and so on.

Icon

Description

Monitor:

Enter the monitoring page.

Playback:

Enter the playback page.

Configuration:

Enter the system configuration page; allows admin access

only.

Options:

Configure the event notification settings, video window display

settings, screen resolution, etc.

Hide left panel:

Hide the panel on the left of the monitoring page.

Show left panel:

Show the panel on the left of the monitoring page.

Logout:

Logout the NVR.

About:

View the server name, NVR model, and firmware version.

Manual recording:

Enable or disable recording on the IP camera. The

administrator can select to enable or disable this function in

‘Camera Settings’ > ‘Recording Settings’ on the web-based

administration interface.

Audio (optional):

Turn on or off the audio support for the monitoring page.

Event notification:

When the alarm recording is enabled and an event is detected,

this icon will be shown. Click this icon to view the alert details.

The alert sound can be turned on or off. To clear all the logs,

click ‘Clear All’.

Icon

Description

Pan and tilt:

If the PTZ camera supports pan and tilt functions, click these

buttons to pan or tilt the camera.

Preset positions:

Select the preset positions of the PTZ camera.

Zoom in/Zoom out:

If the PTZ camera supports zooming, click these buttons to

zoom in or zoom out.

Digital zoom:

Select a channel and click this button to enable the digital zoom

function. When enabled, click ‘+’ to zoom in or ‘-’ to zoom out.

Focus control:

Adjust the focus control of the PTZ camera.

PTZ Control Panel

The term ‘PTZ’ stands for ‘Pan/Tilt/Zoom’. If the IP camera supports PTZ, use the control

panel on the NVR to adjust the viewing angel of the IP camera. These functions are

available depending on the camera models. Please consult the camera's documentation

for details. Note that the digital zoom function will be disabled when the PTZ function is in

use.

Icon

Description

Full screen

Single-channel mode

4-channel mode

6-channel mode

8-channel mode

9-channel mode

10-channel mode

12-channel mode

Select the display page number

Sequential mode. This mode can be used with other display modes. Click

to enable or disable sequential mode. Click to define the time

interval of which the channels will be displayed.

Display Mode

The NVR supports various display modes for monitoring. Click the correct icon to switch

the display mode.

Note:

VS-2004 Pro supports 1 to 6-channel display modes only.

VS-2008 Pro, VS-4008 Pro, VS-4008U-RP Pro support 1 to 10-channel display modes only.

Other NVR models support 1 to 12-channel display modes.

Live View Screen

Upon successful configuration of the IP cameras, enter the monitoring screen to view the

live video from the cameras.

If the camera supports pan and tilt functions, click the channel on the screen and adjust the

viewing angle with a mouse. If zooming is supported, scroll the mouse wheel to zoom in

or zoom out the video. These functions are available depending on the camera models.

Please consult the camera's documentation for details.

Icon

Camera Status

Scheduled or continuous recording is in process

This IP camera supports audio function

This IP camera supports PTZ function

Manual recording is enabled

The recording triggered by advanced event management (‘Camera Settings’ >

‘Alarm Settings’ > ‘Advanced Mode’) is in process

The alarm input 1 of the IP camera is triggered

The alarm input 2 of the IP camera is triggered

The alarm input 3 of the IP camera is triggered

Motion detection recording is in process

Digital zoom is enabled

Camera Status

The camera status is indicated by the icons shown below:

Message

Description

Connecting

If the IP camera is located on remote network or the Internet, it may

take some time to establish the connection to the camera.

Disconnected

The NVR cannot connect to the IP camera. Please check the network

connection of the computer and the availability of the IP camera. If the

IP camera is installed on the Internet, open the port on the router or

gateway to connect to the IP camera. Please refer to Appendix B.

No Permission

No access right to view the channel. Please login as a user with the

access right or contact the system administrator.

Server Error

Check the camera settings or update the firmware of the IP camera (if

any). Contact the technical support if the error persists.

Connection Message

When the NVR fails to display the video of an IP camera, a message will be shown in the

channel window to indicate the status.

Note:

1. Enabling or disabling manual recording will not affect scheduled or alarm recording

tasks. They are independent processes.

2. Right click the IP camera channel and select the following options: a. Full screen b. Keep aspect ratio c. Deinterlace (available on particular camera models only) d. Keep original size

Options

To configure advanced monitor settings, click .

The following options are provided under the ‘General’ tab.

 Event Notification: When this option is enabled and an event is triggered, the alert icon

will be shown on the monitoring channel instantly. Click the icon to view the alert

details.

 Display Order: Click ‘Reset’ to reprioritize the monitoring channels to default order.

The following options are provided under the ‘Video’ tab.

 Highlight the video window when an event is triggered: The video window will flash if an

event is triggered.

 Display unauthorized channels: Select this option to show the channels that the user

does not have access right to monitor.

 Display unconfigured channels: Select this option to show the channels that have not

been configured.

The NVR detects the resolution settings supported by the connected monitor and selects

the most appropriate setting automatically. To change the screen resolution, click

‘Settings’ under the ‘Screen’ tab. After configuring the resolution settings, the monitoring

screen will be shown.

If the monitor model cannot be detected, the NVR will provide the options 1400*1050,

1280*1024, 1024*768.

3.4 Video Playback

The videos on the NVR can be played by the local display. To use this feature, click on the monitoring screen. Most of the icons on the playback screen are the same as those on

the monitoring screen. Please refer to Chapter 3.2 for the icon description.

Note: The playback access right to the IP cameras is required to play the videos. Login

the NVR as admin and edit the playback access right in ‘User Management’ by the

web-based administration interface.

When the playback screen is shown, select a camera channel on the NVR. Next, select the

start and end time of the video, click to start searching. The videos which match

the search criteria will be played automatically.

Note: The maximum time interval between the start and end time is 3 days.

Playback Settings:

Play, pause, stop, reverse play a video file, or select to play the previous or next file.

When playing a video, use the scroll bar to adjust the playback speed or click the digital

zoom icon to zoom in or zoom out the video. Right click the IP camera channel and

select the following options:

a. Full screen b. Keep aspect ratio c. Deinterlace (available on particular camera models only) d. Keep original size

3.5 Video Conversion & Export

The NVR supports converting the video files to AVI format and saving the files to an

external USB storage device.

Note:

 To use this feature, connect a USB storage device to the front USB port of the NVR and

make sure the device has been correctly formatted.

 The access right to play the videos of the IP camera is required to convert the video

files.

Follow the steps below to export the video files of an IP camera from the NVR and convert

the files to an AVI file.

1. Enter the playback interface of the NVR. Click (Convert to AVI file).

2. Select the IP camera and the recording type.

3. Specify the start and end time of the video files.

4. Enter the file name of the video file.

5. Click ‘OK’ to convert the video files to an AVI file and save them to the external USB

storage device.

Double click to

Chapter 4. Use the NVR by Web-based Interface

Use Microsoft Internet Explorer to monitor the IP cameras and manage the functions of the

NVR.

Important Notice:

Before using the NVR, install the hard disks in the server correctly and finish the disk

formatting and configuration. Otherwise, the server will not function properly.

4.1 Connect to the NVR

Follow the steps below to connect to the monitoring page of the NVR.

1. Run the Finder. Double click the name of the NVR, or enter the IP address of the

server in the IE browser to connect to the monitoring page.

Default user name: admin

Default password: admin

2. Enter the user name and password to login the NVR.

3. To view the live video by Internet Explorer, install the ActiveX add-on.

View

monitoring

channel and

details

PTZ

control

panel

System firmware

Adjust

display

mode

Server

name

4.2 Monitoring Page

Upon successful login, the monitoring page will be shown. Select the display language.

Start to configure the system settings and use the monitoring and recording functions of

the server.

Icon

Description

Multi display mode:

The NVR supports multi-display mode. (This function can

only be used when the computer or the host is connected to

multiple monitors.)

Multi-server monitoring:

Up to 128 channels from multiple QNAP NVR servers can be

monitored.

Select language:

Select the display language.

E-map:

Upload E-map(s) and indicate the locations of the IP cameras.

The administrators are allowed to edit and view the E-map.

Other users can only view the E-map.

System configuration:

required).

Monitoring settings:

Configure the advanced settings of the monitoring page.

Specify the source of the video/audio stream, event

notification, and snapshot folder.

Playback:

Enter the video playback page. The administrator can grant

access right to the users to playback the videos.

Help:

View the system online help.

Logout:

Logout the NVR.

Snapshot:

Take a snapshot on the selected channel. When the picture is

shown, right click the picture to save it to the computer.

Manual recording:

Enable or disable manual recording on the selected channel.

The administrator can enable or disable this option on the

system configuration page.

Audio (optional):

Turn on/off the audio support for the monitoring page.

Select a channel and click this button to go to the homepage of

the selected IP camera.

Event notification:

When the alarm recording is enabled and an event is detected,

this icon will be shown. Click this icon to view the alert

details.

Digital zoom:

Select a channel and click this button to enable the digital

zoom function. (This function can also be enabled by right

clicking the monitoring channel.)

Press and hold the left mouse button to zoom in or press and

hold the right mouse button to zoom out. Press the left

mouse button to drag the viewing angle of the IP camera.

Use the mouse wheel or the PTZ control panel to use the digital

zoom function.

Focus control:

Adjust the focus control of the PTZ camera.

Select PTZ camera preset positions:

View the preset positions of the IP camera by clicking the

number buttons. To configure the preset positions of the IP

camera, please refer to the user manual of the IP camera.

Recording storage status:

Display the percentage of the used storage and the free space

of the NVR.

Note:

1. Enabling or disabling the manual recording feature will not affect the scheduled or

alarm recording.

2. By default, the snapshots are saved in ‘My Documents’ or ‘Documents’> ‘Snapshots’

on Windows.

3. If the snapshot time is inconsistent with the actual time that the snapshot is taken, it

is caused by the network environment but not a system error.

4. Click the event notification icon to view the event details, enable or disable the alert

sound or clear the event logs.

5. When the digital zoom function is enabled on multiple IP cameras, the zooming

function will be affected if the computer performance is not high enough.

Right click the monitoring channel on the live view page. The following functions are

available depending on the IP camera model.

a. Connect to camera homepage. b. Camera setting: Enter the configuration page of the IP camera. c. PTZ: Pan/Tilt/Zoom camera control. d. Preset: Select the preset positions of the PTZ camera. e. Enable live tracking: Available on Panasonic NS202(A) camera. f. Disable live tracking: Available on Panasonic NS202(A) camera. g. Auto cruising: This feature is used to configure the PTZ cameras to cruise according to

the preset positions and the staying time set for each preset position.

h. Digital zoom: Enable/disable digital zoom. i. Keep aspect ratio.

To configure other monitoring options, right click a channel and select ‘Properties’.

Streaming:

 Always stream from the server: Select this option to stream the audio and video data

from the NVR. If the computer cannot connect to the IP cameras, select this option to

allow the NVR to stream the data; no extra port forwarding is required. However, the

performance of the NVR may be affected.

 Always stream from the network camera: If the NVR and the IP cameras are connected

to the same local network, select this option to stream the video data from the IP

cameras. If the NVR, the IP cameras, and the PC are located behind a router, virtual

server, or firewall, configure port forwarding on the IP cameras to use certain ports.

OSD Settings: Specify the font color of the texts on the channels.

Display Mode:

 Fit image to window: Select this option to fit an image to the browser window. Specify

to keep the aspect ratio or not when resizing an image.

 Display image in original size: Select this option to display an image in its original size

if it is smaller than the browser window. Specify also how an image will be resized if it

is larger than the browser window.

 Shrink image to fit window, maintaining aspect ratio  Shrink image by 1/2, 1/4, 1/8… and so on to fit window

Video Processing: Turn on ‘Deinterlace’ when there are interlaced lines on the video.

Video Resolution: Specify to adjust the resolution automatically or use a fixed resolution.

To adjust the resolution automatically, the NVR will select the resolution setting* which

best fits the size of the IE browser window. Note that ‘Stream from network camera’ will

not be available if the IP camera does not support streaming from camera or video

resolution configuration. Both options will not be available if the IP camera does not

support multiple streams.

*If an IP camera supports different resolution settings, the NVR will select the smallest

resolution larger than (or equal to) the size of the browser window.

If all the supported resolution settings of an IP camera are smaller than the browser

window, the largest resolution will be selected.

Let me choose other cameras to apply the same settings: Select this option to apply

the changes to other IP cameras. Note that some settings may not be applied if the IP

camera does not support the features, such as streaming from camera or video resolution

configuration.

4.2.1 Live Video Window

The live videos of the IP cameras configured on the NVR are shown on the monitoring page.

Click the channel window to use the features supported by the IP camera, e.g. digital zoom

or pan/tilt/zoom.

Icon

Camera Status

Scheduled or continuous recording is in process

This IP camera supports audio function

This IP camera supports PT function

Manual recording is enabled

The recording triggered by advanced event management (‘Camera

Settings’ > ‘Alarm Settings’ > ‘Advanced Mode’) is in process

The alarm input 1 of the IP camera has been triggered

The alarm input 2 of the IP camera has been triggered

The alarm input 3 of the IP camera has been triggered

A moving object has been detected

Digital zoom is enabled

Message

Description

Connecting

If the IP camera is located on a remote network or the Internet, it may

take some time to establish the connection to the camera.

Disconnected

The NVR cannot connect to the IP camera. Please check the network

connection of the computer and the availability of the IP camera. If the

IP camera is located on the Internet, open the port on the router or

gateway.

No Permission

No access right to view the monitoring channel. Please login as an

authorized user or contact the system administrator.

Server Error

Please check the camera settings or update the firmware of the IP

camera (if any). Contact the technical support if the error persists.

Camera Status

The camera status is indicated by the icons shown below:

Connection Message

When the NVR fails to display the video of an IP camera, a message will be shown in the

channel window to indicate the status.

Single channel mode

4-channel mode

8-channel mode

10-channel mode

Full screen

Multi-channel mode

9-channel mode

6-channel mode

Picture-in-Picture mode

Sequential mode

Adjust window size

Adjust PT angle

of the camera

Select PTZ camera

preset positions

Zoom out

Focus control of

the PTZ camera Zoom in

No zooming

Digital zoom

4.2.2 Display Mode

The NVR supports different display modes for viewing the monitoring channels.

4.2.3 PTZ Camera Control Panel

The term ‘PTZ’ stands for ‘Pan/Tilt/Zoom’. If an IP camera supports the PTZ feature, use

the control panel on the NVR to adjust the viewing angel of the IP camera. These functions

are available depending on the camera models. Please refer to the user manual of the IP

cameras for more information. Note that the digital zoom function will be disabled when

the PTZ function is in use.

4.2.4 Multi-server Monitoring

Follow the steps below to use the multi-server monitoring feature of the NVR.

1. Click ‘Server List’ on the monitoring page.

a. Click ‘Auto Detect’ to search for the NVR on the LAN and add the server to the server

list.

b. Click ‘Add’ to add the NVR to the server list.

2. Up to 128 channels from multiple NVR servers can be added for monitoring.

4.2.5 Monitor Settings

To configure advanced monitor settings, click .

The following options are provided under the ‘General’ tab.

 Event Notification: When this option is enabled and an event is triggered, the alert icon

will be shown on the monitoring channel instantly. Click the icon to view the alert

details.

 Display Order: Click ‘Reset’ to reprioritize the monitoring channels to the default order.  Browser: Select to show or hide the toolbars of the IE browser.

The following options are provided under the ‘Video’ tab.

Video Streaming

 Stream from the server: If the IP camera cannot be connected from the computer,

select this option and the video will be streamed from the NVR. This option does not

require extra port mapping configuration; but may influence the performance of the

NVR.

 Stream from IP camera: If the NVR and the IP cameras are located on the same LAN,

select this option to stream the video from the IP camera. Note that the port

forwarding settings on the IP cameras must be configured if the NVR, IP cameras, and

the computer are located behind a router, a virtual server, or a firewall.

Video Windows

 Highlight the video window when an event is triggered: The video window will flash if an

event is triggered.

 Display unauthorized channels: Select this option to show the channels that the user

does not have the access right to monitor.

 Display unconfigured channels: Select this option to show the channels that have not

been configured.

Decoder

Select this option to multithread decode H.264 video streams when 1 or 4-channel view is

in use.

81 82

The following options are provided under the ‘Snapshot’ tab.

Snapshot: Specify the location where the snapshots are saved and the image format

(JPEG or BMP).

Show timestamp and camera name: Show the timestamp and the camera name on the

snapshot.

Save the snapshot as it is displayed: Select this option to save the snapshot as it is

displayed on the window. Otherwise, the snapshot will be saved in its original size.

4.2.6 Auto Cruising

The auto cruising feature of the NVR is used to configure the PTZ cameras to cruise

according to the preset positions and the staying time set for each preset position.

To use the auto cruising feature, follow the steps below.

1. On the monitoring page of the NVR, click to go to the configuration page of the PTZ

camera.

2. Set the preset positions on the PTZ camera.

3. Return to the monitoring page of the NVR. Right click the display window of the PTZ

camera. Select ‘Auto Cruising’ > ‘Configure’.

4. Click the number buttons to view the preset positions of the PTZ camera. When this

button is clicked, the name of the corresponding preset position is shown on the ‘Preset

Name’ drop-down menu.

5. Add: To add a setting for auto cruising, select the ‘Preset Name’ from the drop-down

menu and enter the staying time (interval, in seconds). Click ‘Add’.

6. Update: To change a setting on the list, highlight the selection. Select another preset

position from the drop-down menu and/or change the staying time (interval). Click

‘Update’.

7. Delete: To delete a setting, highlight a selection on the list and click ‘Delete’. To delete

more than one setting, press and hold the Ctrl key and select the settings. Then click

‘Delete’.

8. After configuring the auto cruising settings, select the option ‘Enable auto cruising’ and

click ‘OK’. The NVR will start auto cruising according to the settings.

Note:

 The default staying time (interval) of the preset position is 5 seconds. Enter 5–999

seconds for this setting.

 The system supports up to 10 preset positions (the first 10) configured on the PTZ

cameras. Up to 20 settings for auto cruising can be configured. In other words, the

NVR supports maximum 10 selections on the drop-down menu and 20 settings on the

auto cruising list.

4.3 E-map

The E-map feature of the NVR is provided to for users to upload electronic maps to the

system to indicate the locations of the IP cameras. Users can drag and drop the camera

icons* to the E-map and enable event alert to receive instant notification when an event

occurs to the IP camera.

*The camera icons are available only when the IP cameras have been configured on the

NVR.

To use the E-map feature, login the monitoring page of the NVR as an administrator and

click .

E-map

Tree menu of E-maps

and IP cameras

Enable/Disable

E-map edit mode

Enable/Disable event

alert on E-map

An E-map example is shown below. The NVR provides a default E-map. Add or remove

the E-maps whenever necessary.

Note: Login as an administrator to edit and view the E-map.

Icon

Description

Enable E-map edit mode.

E-map edit mode in use. Click this icon to disable the edit mode.

Add a map.

Edit the name of a map.

Remove a map or a camera icon.

Event alert not in use. Click this icon to enable event alert on the

E-map.

Event alert in use. When an event occurs to an IP camera, such

as a moving object is detected, the camera icon will change and

flash to alert the administrator. To disable event alert on the

E-map, click this icon.

Note: When event alert is enabled, the E-map cannot be edited.

The icon will become invisible.

Icon for a set of E-maps.

Icon for a single E-map.

Icon for a PTZ IP camera.

Icon for a fixed body or fixed dome IP camera. After dragging the

icon to a map, right click the camera icon to change the icon

direction or delete the icon from the E-map.

4.3.1 Icons and Description

4.3.2 Add a Map Set or an E-map

To add a map set or an E-map to indicate the locations of the IP cameras, click to

enable Edit mode.

A list of IP cameras configured on the NVR will be shown on the left. Click ‘Default’ and

then to add an E-map.

Enter the map name and select the file. The E-map must be in JPEG format. Click

‘OK’.

The E-map will be shown.

To add one or multiple E-maps, e.g. office1 and office2, under an E-map, e.g. floor1, click

the E-map icon of floor1 and then click to add the E-maps one by one. The icon of

floor1 will be changed to when more than one E-map is added. To add another

E-map of the same level of floor1, select ‘Default’ and add the E-map, e.g. floor2.

4.3.3 Edit a Map Name

To edit the name of an E-map, select the E-map and click . Enter the new name and

click ‘OK’. To change the picture of the E-map, delete the E-map and add the new file.

4.3.4 Delete a Map Set or an E-map

To delete an E-map, select the map and click . To delete a set of maps under

the same level, select the map set and click .

4.3.5 Indicate IP Cameras on an E-map

After uploading the E-maps, drag and drop the IP camera icons to the E-map(s) to indicate

the camera location. The camera name will appear under the E-map on the top left

column. When an icon of a fixed body or fixed dome IP camera is dropped to the E-map, right click the camera icon and adjust the icon direction. The icon of a PTZ IP

camera cannot be adjusted.

To delete a camera icon from the E-map, right click the icon and select ‘Delete’.

To save the changes made to the E-maps, click to exit the Edit mode.

When clicking an E-map or an IP camera on the left, the E-map or the E-map with the

camera icon will be shown on the right immediately. The selected camera icon will be

highlighted with a blue bracket .

When double clicking a camera icon on an E-map, whether or not Edit mode is enabled, the

IP camera will be shown in single-channel mode on the monitoring screen.

4.3.6 Enable/Disable Event Alert

To enable event alert on an E-map, click .

When an event occurs to an IP camera on the E-map, the camera icon will flash and indicate

the event type. The E-map with the IP camera on which an event is triggered will be

shown immediately*. Double click the camera/alert icon and the monitor screen will

switch to display the alert camera channel in single-channel view on the monitor screen

automatically.

*The E-map with event alert will not be switched to display automatically if the time

difference between the event time and the last time the user uses the E-map (clicks the

E-map window) is less than 20 seconds. In this case, refer to the tree menu on the left to

locate the IP cameras with alerts/flashing icons.

Icon

Description

A moving object has been detected

The alarm input 1 of the IP camera has been triggered

The alarm input 2 of the IP camera has been triggered

The alarm input 3 of the IP camera has been triggered

An unidentified event has been triggered

The event type occurred to an IP camera can be identified by the camera icon on an E-map.

Chapter 5. Play Video Files

The recording files on the NVR can be played by the web-based VioStor Player or QNAP

VioStor Player utility over LAN or WAN. The first time you connect to the playback

interface of the NVR by an IE browser, install the ActiveX plugin.

The VioStor Player utility can be installed from the product CD-ROM. Upon successful

installation, it is available on the Windows start menu > Programs > QNAP > VioStor

Player.

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5.1 Use Web-based VioStor Player

1. Click the playback button on the monitoring page or the administration interface.

2. The web-based VioStor Player will be shown. Use this program to search and play the

video files on the NVR servers. To return to the monitoring page, click . To

enter the system administration page, click .

Note: The playback access right to the IP cameras is required to view and play the video

files by the VioStor Player. Please refer to Chapter 6.5 for the access right configuration.

QNAP VS-2004L User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual