QNAP VioStor-101V User Manual

VioStor-101V

Network Video Recorder

User Manual

Version: 1.0.0

©Copyright 2007. QNAP Systems, Inc. All Rights Reserved

1

FOREWORD

Thank you for choosing QNAP products! This user manual provides detailed
instructions of using the product. Please read carefully and start to enjoy the
powerful functions of the product!

NOTE

z All features, functionality and other product specification s are subject to

change without prior notice or obligation.

z All brands and products names referred to are trademarks of their respective

holders.

LIMITED WARRANTY

In no event shall the liability of QNAP Systems, Inc. (QNAP) exceed the price paid for
the product from direct, indirect, special, incidental, or consequential software, or
its documentation. QNAP makes no warranty or representation, expressed,
implied, or statutory, with respect to its products or the contents or use of this
documentation and all accompanying software, and specifically disclaims its quality,
performance, merchantability, or fitness for any particular purpose. QNAP
reserves the right to revise or update its products, software, or documentation
without obligation to notify any individual or entity.

CAUTION

1. Back up your system periodically to avoid any potential data loss. QNAP

disclaims any responsibility of all sorts of data loss or recovery.

2. Should you return any components of the product package for refund or

maintenance, make sure they are carefully packed for shipping. Any form
of damages due to improper packaging will not be compensated.

2

Important Notice

z Reading instruction

Please read the safety warnings and user manual carefully before using this
product.

z Power supply

This product can only be used with the power supply provided by the
manufacturer.

z Service

Please contact qualified technicians for any technical enquires. Do not repair
this product by yourself to avoid any voltage danger and other risks caused by
opening this product cover.

z Warning

To avoid fire or electric shock, do not use this product in rain or humid
environment. Do not place any objects on this product.

3

Table of Contents

Table of Contents ........................................................................................................... 4

Safety Warning ............................................................................................................... 7

Chapter 1. Introduction of VioStor .......................................................................... 8

1.1 Product Overview ...................................................................................... 8

1.2 Features ...................................................................................................... 8

1.3 System Architecture ................................................................................. 11

1.4 Check Package Contents .......................................................................... 13

1.5 Hardware Illustration ............................................................................... 14

Chapter 2. Install V ioS tor ...................................................................................... 15

2.1 Install Hardware ....................................................................................... 17

2.2 System Configuration .............................................................................. 20

Chapter 3. Start to Use VioStor ............................................................................. 25

3.1 Connect to VioStor ................................................................................... 25

3.2 Monitoring Page....................................................................................... 27

3.2.1 Live V ideo Window ..................................................................... 29

3.2.2 Display Mode ............................................................................... 30

3.2.3 PTZ Camera Control Panel .......................................................... 31

Chapter 4. Playback V ideo Files .................................................................. 32

4.1 Use Web Playback Interface .................................................................... 32

4.2 Access Recordings via Network File Service .......................................... 35

4.2.1 Windows Network Neighborhood (SMB/CIFS) ............... 35

4.2.2 Web File Manager (HTTP) .............................................. 36

4.2.3 FTP Server (FTP) ............................................................. 36

Chapter 5. System Administration ................................................................ 37

5.1 Quick Configuration ................................................................... 39

5.2 System Settings ........................................................................ 43

5.2.1 Server Name................................................................................. 43

5.2.2 Date & Time ................................................................................. 43

4

5.2.3 View System Settings .................................................................. 44

5.3 Network Settings ..................................................................... 45

5.3.1 TCP/IP Configuration .................................................................. 45

5.3.2 DDNS (Dynamic Domain Name) Service ................................... 46

5.3.3 File Services ................................................................................. 47

5.3.4 Host Access Control ..................................................................... 48

5.3.5 View Network Settings ................................................................ 49

5.4 Device Configuration ......................................................... 50

5.4.1 SATA Disk ................................................................................... 50

5.4.2 USB Disk ..................................................................................... 52

5.4.3 UPS .............................................................................................. 53

5.5 User Management .................................................................. 54

5.5.1 Create user ................................................................................... 55

5.5.2 Edit User ...................................................................................... 56

5.5.3 Delete User ................................................................................... 57

5.6 Camera Settings .................................................................. 58

5.6.1 Camera Configuration .................................................................. 58

5.6.2 Recording Settings ....................................................................... 59

5.6.3 Schedule Settings ......................................................................... 60

5.6.4 Alarm Settings ............................................................................. 61

5.6.5 Advanced Settings ....................................................................... 62

5.7 System Tools

......................................................................... 64

5.7.1 Alert Notification ......................................................................... 64

5.7.2 Restart/ Shut Down ...................................................................... 65

5.7.3 Hardware Settings ........................................................................ 65

5.7.4 System Update ............................................................................. 67

5.7.5 Backup/ Restore/ Reset Settings .................................................. 68

5.7.6 E-map ........................................................................................... 68

5.7.7 Ping T est ....................................................................................... 69

5.8 Logs & Statistics

5.8.1 Event Logs ................................................................................... 70

5.8.2 On-line Users List ........................................................................ 70

...................................................................... 70

5

5.8.3 System Information ...................................................................... 71

Chapter 6. System Maintenance ............................................................................ 72

6.1 Reset Administrator Password and Network Settings ............................. 72

6.2 Power Outage or Abnormal Shutdown .................................................... 73

6.3 Mirrored Disk Hot Swapping................................................................... 73

Chapter 7. Troubleshooting ................................................................................... 74

Appendix A Hard Disk Recommendation List......................................................... 77

Appendix B LED Indication..................................................................................... 80

Appendix C Dynamic Domain Name Registration .................................................. 82

Appendix D Product Specifications ......................................................................... 85

Appendix E Compatible Network Camera List ....................................................... 87

Appendix F Configuration Examples ...................................................................... 88

Technical Support ........................................................................................................ 93

6

Safety Warning

1. This product can operate normally in the temperature of 0ºC ~35ºC and

relative humidity of 0%~85%. P lease make sure the environment is
well-ventilated.

2. The power cord and devices connected to this product must provide correct

supply voltage.

3. Do not place this product in direct sunlight or near chemicals. Make sure the

temperature and humidity of the environment are in optimized level.

4. Unplug the power cord and all connected cables before cleaning. Wipe this

product with a wet towel. Do not use chemical or aerosol to clean this produc t.

5. Do not place any objects on this product for the server’s normal operation and

to avoid overheat.

6. Do not place this product near any liquid.

7. Do not place this product on any uneven surface to avoid falling off and

damage.

8. Make sure the voltage is correct in your location when using this product. If

you are not sure about the voltage, please contact the distributor or the local
power supply company.

9. Do not place any object on the power cord.

10. Do not attempt to repair this product in an y occasions. Improper disassembly

of the product may expose you to electric shock or other risks. For any
enquiries, please contact the distributor.

7

Chapter 1. Introduction of VioStor

1.1 Product Overview

Thank you for choosing VioStor-101 Network Video Recorder (hereafter referred to
as VioStor). VioStor is a dedicated network storage device for storing the
recordings of network cameras actively. It integrates the advanced recording
functions of popular network cameras into a user-friendly web UI. VioStor can
record video actively from various IP cameras located in local or remote sites
instead of running complex software on a personal computer. It also supports
real-time monitoring everywhere via the web.

1.2 Features

VioStor features include:

Best Hardware Design

1. Embedded system with low power consumption.

2. Support 1 x high-speed SATA +1 x eSATA hard drives.

3. Storage capacity up to 2 TB for long time recording.

Powerful Surveillance Features

1. High quality recordings in Motion-JPEG/ MPEG-4 (depends on supported

camera).

2. All-in-one recording functions:

z Continuous/ Manual/ Scheduled recording
z Alarm recording (by motion detected or sensor triggered)
z Alarm Recording Schedule

3. Various live video monitoring:

z Single/ Quad/ Sequential mode
z Exclusive Picture-in-Picture Display

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4. Smart control of PTZ (P an, Tilt, Zoom) & speed dome camer a by direct clicking

on video screen.

5. Support monitoring preset position control.

6. E-map function for easy preview of the camera location.

7. Real-time e-mail notif ication to user upon alert events.

8. Easy playback searching by date & time.

9. Support video snapshot.

10. Powerful pre-alarm and post-alarm recording.

11. Powerful host access control, specify the connecti ons to be allowed and denied

to access NVR.

12. Provide On-line User list, you can view the record of users currently logged on

and previously logged on to the NVR.

13. (Option)Support audio recording function

High Performance

Picture-in-Picture mode

1. Video recording frame rate*:

z Up to 120 frames at QVGA (320x240) or CIF (352x240 in NTSC, 352x2 88

in PAL)
z Up to 40 frames at VGA (640x480)
* Real performance may vary according to the camera model and installed
environment

2. Support Megapixel recording

3. Built-in high speed Gigabit LAN interface

9

High Reliability and Smart Features

1. Support extra secure data protection by RAID 1 (Mirroring) technology.

2. Support RAID 0, JBOD (Just a Bunch of Disks/ Linear) disk volume
configuration.

3. Intelligent automatic system startup when power resumes after power outage.

4. Support UPS (Uninterruptible Power Supply) system for 24x7 services.

5. Convenient video backup to external USB storage by One Touch auto video
backup button.

Powerful Network Services

1. Powerful authority management: the right to monitor and playback each
camera can be separately defined for each individual user.

2. Built-in NTP server: date and time of the network cameras are synchronized
with this NVR.

3. The world's only NVR with NAS feature embedded.

z Network Neighborhood (SMB/CIFS)
z FTP server
z Web File Management (HTTP)

For more information of VioStor designs and specifications, please refer to Appendix

D.

10

1.3 System Architecture

The following illustrations show how VioStor can be applied in different network
environment.

Network Surveillance Installation for SOHO and SMB

Remote monitoring and playback over the Internet

11

Central surveillance deployment for international enterprise

12

1.4 Check Package Contents

Please check that your VioStor package contains all the following items:

9 Network Video Recorder

9 CD-ROM (User manual &

utility inclusive)

9 Adaptor

9 Quick Installation

Guide

9 Power Cord

9 Screws

9 Ethernet Cable

9 Stand x 2

13

1.5 Hardware Illustration

1. One Touch Auto Video Backup Button

2. USB 2.0 Port

3. LED Indicators

4. Power Button

5. USB 2.0 Ports

6. eSATA Port

7. Giga LAN Port

8. Password & Network Settings Reset Button

9. Power Connector

10. K-lock Security Slot

14

Chapter 2. Install VioStor

Pre-installation Notice

Before installing VioStor, please make sure the following items are ready:

z Network connection devices
z Network cameras are configured
z The computer for configuring VioStor and connection

z 1 hard disk
z 1 Philips screwdriver

Personal Computer Requirements

For better system performance, your computer should at least fulfill the following
requirements:

z CPU: Intel® Pentium 4, 2 GHz or above
z Operation System: Microsoft® Windows XP / Vista
z Memory: 512 MB or above
z Network Port: 100Mbps Ethernet port or above
z Web Browser: Microsoft® Internet Explorer 6.0 or above
z CD-ROM: Readable CD-ROM
z Recommended resolution: 1024 X 768 pixels or above

15

Security Setting of Web Browser

Please make sure the security level of the IE browser in Internet Options is set to
Medium or lower.

16

Before you start to use VioStor, please install the hardware and configure the
system.

2.1 Install Hardware

Please follow the steps below to install the hardware:

z Install the hard disk.
z Connect the network cable and power cord.
z Turn on the server.

1. Pull out the front case of VioStor as shown below.

2. Install a hard disk in the drive plate. Make sure the disk holes of the disk

match the holes of drive plate. Lock the disk with the provided flathead
screws.

17

3. After installing the disk, cover VioStor with the front case and fasten the round
head screws. Then place VioStor vertically on the stands.

4. Connect the network cable.

5. Connect the power cord and plug in the power cord to the socket.

18

6. T urn on the VioStor. The server will beep once. Please wait for a while until the

server beeps another time. The server has started up successfully.

19

2.2 System Configuration

After server is turn on and ready , please insert the product CD to the CD-ROM drive
of your computer and follow the steps below to complete system configuration:

z Install QNAP Finder to search for VioStor in the network
z Configure VioStor by QNAP Finder
z Connect to the configured VioStor and install ActiveX

After that, you can check if the server is working properly by the web interface.

1. Install QN AP Finder
Execute the product CD, the following menu will be shown. Select “Install
QNAP Finder”.

Follow screen instructions to install QNAP Finder. QNAP Finder will run
automatically then. If you are using Windows XP SP2, the following screen will
be shown. Please select “Unblock”.

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2. Execute Quick Setup
QNAP Finder will detect the VioStor in the network and ask if you want to
perform quick setup. Click OK to continue.
Note: If VioStor is not found, click Refresh to try again.

You m ust enter the admi nistr ator name and password to perform quick setup .

The default administrator name and password are as below:

Use name: administrator
Password: admin

21

The first page of the Quick Setup Wizard will be shown. Click Next to continue
and complete the configuration.

Note: Please make sure all the network cameras are configured and connected
to the network.

VioStor will restart after changing the settings. When quick setup is
completed, click Finish to continue.

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3. Connect to VioStor
After finishing quick setup, you will return to the main screen of QNAP Finder.

Select a VioStor on the menu and double click the server name to enter the
monitoring screen.

You m ust e
click OK.

nter a correct user name and password to access the server. Then

23

The first time you connect to the server, please install ActiveX. Follow the
instruction to install ActiveX.

When the live video is displayed and the recording indicator is shown, you have
successfully installed VioStor.

24

Chapter 3. Start to Use VioStor

When you have installed VioStor and other hardware, and connected it to the
network, you can use the browser in your PC to connect to VioStor. It is
recommended to use Microsoft Internet Explorer 6.0 for browsing.

Important Notice:

Before you start to use VioStor, you must install a hard disk or two in VioStor, finish
disk volume configuration and format the hard disk(s). Otherwise, the system may
not function properly. Please refer to Chapter 5.4.1 for disk volume configuration

details.

3.1 Connect to VioStor

Follow the steps below to connect to VioStor monitoring page:

1. Open an IE browser and enter the IP address of VioStor . Or execute the QNAP
Finder shortcut on the Desktop. When the following screen is shown, double
click the name of VioStor.

Double click
VioStor name to
login the server

25

2. Enter the user name and password to login VioStor.
Default User name: administrator
Default Password: admin

3. To view VioStor live video, you must install the VioStor ActiveX control first.
Follow browser's instructions to install it.

26

3.2 Monitoring Page

When you have successfully logged in VioStor, the monito ring page will be shown.
Select the display language. You can view the live video from cameras, view E-map
and storage status, adjust display mode, enable manual recording, take snapshot
etc.

Server name

View
monitoring
channel
and details

Adjust
display
mode

PTZ control panel

Recording storage status:

Display storage percentage and free space.

Select language:

Select the display language.

E-map:

System firmware

To display the location of the camera. The e-map can be
changed in system configuration page.

Help:

View on-line help of using VioStor.

Logout:

Logout monitoring page.

Enter system configuration page:

Login system configuration page which can only be
accessed by administrator.

Playback:

Enter recording playback page. The administrator can
assign user’s right to access this page.

27

Snapshot:

Take a snapshot on the selected camera. When the
picture is shown, right click the picture to save it to the
computer.

Manual recording:

Enable or disable manual recording on the selected
camera. Administrator can enable or disable this option
in system configuration page.

(Option) Audio:

Turn on/ off audio support for monitoring page.

Login network camera homepage:

Select a camera and click this button to go to the
homepage of the selected camera.

Select PTZ camera preset positions:

You can view different preset positions of the camera by
clicking the number buttons. To configure the preset
positions of the camera, please refer to the user manual of
the camera.

Note:

1. Starting and stopping manual recording will not influent scheduled or alarm
recording. They are independent processes.

2. The default path for storing snapshots is the “Snapshot” folder under My
Documents in your computer.

3. If the snapshot time is inconsistent with the actual time that the snapshot is
taken, it is caused by the network environment but not a system error.

28

3.2.1 Live Video Window

If the camera is properly configured, you can see the current video from the remote
network camera within live video window.
If your camera supports pan and tilt functions, you can click on the video window
directly to adjust the viewing angle. If the camera supports zooming, you can use
a wheel mouse to adjust the zooming distance by scrolling the wheel. These
operations depend on the camera model. Please refer to the user manual of your
camera for further information.

Camera Status

The camera status is indicated by the icons shown below:

Icon Camera Status

Scheduled or continuous recording in process

This camera support audio function

This camera support PT function

Manual recording is enabled

Alarm input 1 of the camera is triggered and recording is in process

Alarm input 2 of the camera is triggered and recording is in process

Recording for motion detection is in process

29

Connection Message

When VioStor fails to display a camera, a message will be shown within the live
video window. The following messages may be shown:
z Connecting

If the network camera is located in remote network or Internet, it may take
some time to establish connection to the camera.

z Disconnected

Cannot connect to the network camera. Please check the network connection
of your computer and the availability of the network camera. If the camera is
in Internet, the port for the camera must be open on your router or gateway.

z No Permission

This message is shown when a user without access right to view this camera.
Please logout the system and login as a user with access right to the camera.

z Server Error

Please check the camera settings or try to update camer a's firmw are to newer
version. Contact technical support if the problem is not fixed after checking.

3.2.2 Display Mode

By changing display mode, you can easily adjust the visual effects when viewing
video of single or multiple cameras.

Single channel

Picture-in-Picture mode.
Can configure advanced

4-channel (quad) mode

Adjust window size

Full screen

settings

Sequential mode. Can
set time interval.

30

3.2.3 PTZ Camera Control Panel

PTZ stands for Pan/ Tilt/ Zoom camera control. You can do PTZ control on the

selected camera. These functions are available depending on the camera model;
please refer to the user manual of the camera.

Zoom out: Increase

the field of vision
Adjust PT angle
of the camera

Select PTZ
camera preset
positions

Focus control of the

PTZ camera

Zoom in: Decrease

the field of vision

31

Chapter 4. Playback Video Files

To playback recording video of VioStor is very easy to use. VioStor provides an
intuitive web interface to search and play recording files, no extra software
installation is necessary. In addition, you can use network file services to access
the recorded video files directly.

4.1 Use Web Playback Interface

1. Click the playback button on the monitoring page.

2. The following page will be shown. To return to the monitoring page, click
. To enter system administration page, click .

32

3. Select a network camera.

4. Click on the date in Start Time section and select the start date and time to

search for video files. Then select the end date and time.

5. Click the search button

6. A list of search result will appear on the right. Click

or

to download the file to your PC. If there is more than one page of

.

to play the video file

search result, you can select a page number on Jump to Page section to go to
that page.

Note: After clicking

, the system will function according to your default
setting in web browser. If your default setting is to play the files right away,
the browser will activate the default video playing software to play the files. If
you cannot download the file directly, right click

and select to save the file

to your computer.

33

7. When you select to play a file on the list, the video file will be played in the
player on the left.

Tip: Double click on the player window to switch to full screen.

8. When you cl ick

Note: If you do not have access authority of the cameras, you will not be able to get
the recording file list and play the video recordings of the cameras. Please refer
to Chapter 5.5

for access right configuration.

, the video file will be downloaded to your PC automatically.

34

4.2 Access Recordings via Network File Service

VioStor provides the following three network file services for users to access the
recorded video files on VioStor:

z Windows Network Neighborhood (SMB/CIFS)
z Web File Manager (HTTP)

z FTP Server (FTP)

Note: T o access the video files directly via these protocols, you are required to enter
user name and password with administrator privileges.

4.2.1 Windows Network Neighborhood (SMB/CIFS)

You can acc ess recorded files through SMB/CIFS protocol, which is popularly used in
Windows system. You can connect to the recording folder by either:

z In Web Playback Interface, click
z In Windows XP, run “\\viostor_ip_address\

from Start button and click Run, then enter and run “\\192.168.1.201\” if the
IP address of your VioStor is 192.168.1.201.

button.

” from Start menu. For example,

35

4.2.2 Web File Manager (HTTP)

You can access recorded files from web browser by:

z In Web Playback Interface, click

4.2.3 FTP Server (FTP)

You can access recorded files through FTP protocol by either:

z In Web Playback Interface, click
z In Windows Internet Explorer, enter the following address

“ftp://username:password@viostor_ip_address/
enter “ftp://administrator:admin@192.168.1.201/” if the IP address of your
VioStor is 192.168.1.201.

button.

button.

” to connect. For example,

36

Chapter 5. System Administration

To login VioStor system configuration page, please login the monitoring page as an
administrator and click

.

The System Administration home page will be open as below:

37

If the system is not configured yet, the Quick Conf iguration page will be open to
guide you through the setup steps first.

If there are questions, click on the help button
The functions of the buttons are described below:

on the top right hand corner.

Return to monitoring page
Playback recorded video
View On-line help
Log out

38

5.1 Quick Configuration

Please follow the instructions on the web page to configure VioStor.

Note: All changes to the settings will be effective only when the last step is applied.

Step 1. Enter the server name.

Step 2. Change the administrator password or select to use the original password.

Step 3. Enter the date, time and time zone of the server.

39

Step 4. Enter the IP address, subnet mask and default gateway of the server.

Step 5. Select the disk configur ation to initialize the disk volume for the first time
configuration. All data on the disk(s) will be delet ed.

40

Step 6. Initialize IP camera setting.
You can add up to 4 cameras in camera setting. Select the camera model; enter
the camera name and IP address of the camera, and the user name and password
to login the camera. You can also enable or disable recording on each camer a, test
connection to the cameras and then click Save to apply the changes.

After completing the settings, click Start to apply the changes and initialize the
system.

41

Congratulations! Quick configuration is completed and you can start to use VioStor .
Click Start Monitoring to view the live video from the cameras or click Close to
return to the system administration home page.

42

5.2 System Settings

You can configure basic system settings including server name, date & time, and
view the system settings.

5.2.1 Server Name

Enter the name of VioStor. The server name can be 14 characters long at
maximum, which supports alphabets, numbers and hyphen (-). The server does
not accept names with space or names in pure number. The following characters
are not supported.

. ; : " < > * + = \ | ? , [ ] /

5.2.2 Date & Time

Set the date, time, and time zone according to your location. If the settings are
incorrect, the following problems may occur:

z When playback the recorded video files, the display time will be incorrect.
z The time of event log displayed will be inconsistent with the actual time when

an action occurs.

43

Synchronize with an Internet time server automatically

You ca n enable this opti on to update the date and time of the system automatically
with specified NTP (Network Time Protocol) server . Enter the IP address or domain
name of the NTP server, e.g. time.nist.gov, time.windows.com. Then enter the
time interval for adjusting the time.

Note: The first time you enable NTP server, it may take several minutes for time
synchronization before the time is correctly adjusted.

5.2.3 View System Settings

You can view all current system settings, e.g. server name, on this page.

44

5.3 Network Settings

You can configure WAN and LAN settings, DDNS service, file service, host access
control and view network settings in this section.

5.3.1 TCP/IP Configuration

You can select one of the following two metho ds to configure the T CP/IP settings of
VioStor.

z Obtain IP address settings automatically via DHCP

If your network supports DHCP, VioStor will use DHCP protocol to retrieve the
IP address and related information automatically.

z Use static IP address

To use fixed IP address for network connection, enter fixed IP address, subnet
mask and default gateway.

z Primary DNS Server

Enter the IP address of primary DNS server that provides DNS service for
VioStor in external network.

z Secondary DNS Server

Enter the IP address of secondary DNS server that provides DNS service for
VioStor in external network.

Note: Maximum T r ansmission Unit (MTU ) refers to the size (in bytes) of the largest
packet that a given layer of a communications protocol can transmit.

45

5.3.2 DDNS (Dynamic Domain Name) Service

DDNS service enables users to connect VioStor via domain name directly. There is
no need to know the real IP address of the server. To enable DDNS service, you
have to register a DDNS account from a DDNS provider. Please refer to Appendix

C.

Note: VioStor currently supports the DDNS service provided by:

1. DynDNS (http://www.dyndns.org/

2. ipcam.jp

)

46

5.3.3 File Services

You can enable SMB/ CIFS file service, W eb File Manager and FTP service to access
the recorded video files. These settings are enabled by default.

If your VioStor is installed behind the router, you could enable FTP p ort mapping,
so that users from external network can access VioStor via FTP (please refer
to Appendix F

Passive FTP Port Range

You can use the default port range (55536-56559) or define a port range larger than

1023. When using this function, please make sure you have opened the configured

port range on your router or firewall.

).

47

5.3.4 Host Access Control

Specify the connections to be allowed and denied to access VioStor . Choose one of
the following options to restrict access from a network or an IP address (host) to the
server:

1. Allow all connections (Default setting)
Allow connection from all hosts to the server.

2. Allow connections from the list only
Allow connection from hosts specified on the list only.

Note:

When this function is enabled, you can only use PC that the IP address is li sted
on the connection list to connect or find VioStor. The IP address not included in
the list will not be able to detect VioStor not listed in allow ed connections.

3. Deny connections from the list
Deny connection from hosts specified on the list.

Note:

Make sure your PC is added in the list of hosts allowed to connect to the server .
Otherwise, VioStor will disconnect your PC when you apply the new settings.

48

5.3.5 View Network Settings

You can view current network settings and status of VioStor in this section.

49

5.4 Device Configuration

You can configure SATA disk, USB disk and UPS settings in this section.

5.4.1 SATA Disk

This page shows the model, size and current status of the disk(s) installed on
VioStor. You can format a nd check disks, and scan bad blocks on the disks. When
the SA TA disks are formatted, VioStor will create the following default share folders:

z record_nvr: The folder for saving regular recording files
z record_nvr_alarm: The folder for alarm recording

50

You can create the disk volume of the following type:

z Single Disk Volume

Each disk will be used as a standalone disk. However, if a disk is damaged, all
data will be lost.

Note: If there is only one hard disk, please install it in the tray of HDD1.

z RAID 1 Mirroring Disk Volume

RAID 1 (mirroring disk) protects your data by automatically backing up the
contents of one drive onto the second drive of a mirrored pair. This protects
your data if one of the drives fails. Unfortunately, the storing capacity is equal
to a single drive, as the second drive is used to automatically back up the first.
Mirroring Disk is suitable for personal or corporate use to store important data.

z RAID 0 Striping Disk Volume

RAID 0 (striping disk) combines 2 or more drives into one larger disk. It offers
the fastest disk access but it does not have any protection of your data if the
striped array fails. The disk capacity equals the number of drives in the array
times the size of the smallest drive. Striping disk is usually used to maximize
your disk capacity or for fast disk access but not for storing important data.

z Linear Disk Volume

You can combine two or more disks into one larger disk. During file saving,
the file will be saved on physical disks sequentially but does not have a disk
failure file protection function. The overall capacity of linear disk is the sum of
all disks. Linear disk is generally used for storing large data and is not
appropriate to use for file protection of sensitive data.

51

5.4.2 USB Disk

VioStor supports USB disks for backup storage. Connect the USB device to the USB
port of the server , when the device is successfully detected, the details will be shown
on this page.

52

5.4.3 UPS

If there is UPS, you can enable UPS support. If the AC power is abnormal, the
system will shut down according to the settings. If the time has not reached and
the power of the UPS is not sufficient, the system will shut down immediately to
protect the server.

* It is recommended to connect UPS to one of the USB ports at the back of server.

z Enable UPS Support

Check this option to enable UPS support. Y ou can configure the time when the
system should shut down when AC power status is abnormal. In general, UPS
can supply power for 5-10 minutes when AC power is down depending on the
maximum load and number of connected devices of the UPS.

z UPS Model

Select the UPS model on the list. If your UPS is not available on the list, please
contact the distributor or the technical support of QNAP.

z IP Address of UPS

If you select “APC UPS with SNMP Management” , please enter the IP address of
the UPS.

Note: It is recommended to use APC Smart-UPS 700+ APC Network
Management Card.

53

5.5 User Management

The server can be accessed by multiple users. For easier management and better
control of users’ access right, you have to organize users, user groups and their
access right control.

Note: The server supports up to 32 users (including system default users). You
can create new users when necessary.

There are two types of users:
A. Administrators

By default, administrator has access to system administration and cannot be
deleted. Newly created user with system administr ation right can be deleted.

B. User

User has monitoring right only but cannot enter administration page.

You can perform the following actions for user management:

1. Create user

2. Edit user

3. Delete user

54

5.5.1 Create user

User Name

The user name cannot be pure number. It must not exceed 32 characters. It is
case-insensitive and supports double-byte characters, such as Chinese, Japanese,
and Korean except:

" / \ [ ] : ; | = , + * ? < > ` '

Password

The password is case-sensitive and can be 16 characters long at maximum. It is
recommended to use a password of at least 6 characters.

Enable this user to perform system administration

Assign administration right to the user.

Camera Access Control

Enable user to monitor the camera or playback the recording.

55

5.5.2 Edit User

Select a user on the list and click Edit. You can change the password, assign
system administration and camera access co ntrol. However , the user name canno t
be changed.

56

5.5.3 Delete User

To delete a user, select a user on the list and click Delete.

Click OK to confirm.

Note: System administrator cannot be deleted.

57

5.6 Camera Settings

You can configure network camera, recording, schedule, alarm, and advanced
settings.

5.6.1 Camera Configuration

Please follow the steps below to configure the network cameras.

1. Select a camera number (1, 2, 3, and 4).

2. Select a camera model.

3. Enter the camera name.

4. Enter the IP address or domain name of the camera.

5. Enter the user name and password to login the camera.

6. Click Apply to save the settings.

Note:

1. For detailed supported camera list, please refer to Appendix E

2. All the settings will not take effect until you click Apply button. When
applying changes, recording operation will stop for a while (maximum 1 minute)
and then restart.

58

.

5.6.2 Recording Settings

Select a camera on the list and configure the recording resolution, frame rate and
quality. You can also enable manual recording. Click Apply to save the settings.

1. Resolution: Select the recording resolution.

2. Frame rate: Adjust the frame rate for recording. Note that the frame rate of
the camera may be affected by the traffic of the network.

3. Quality: Select the image quality for recording. Higher quality consumes
more disk space.

4. (Option) Audio recording: To enable audio recording, click Enable audio
recording on this camera.

5. Estimated storage space for recording: The number of estimated storage
space for recording is only for reference. The actual space consumed depends
on the network environment and camera performance.

6. Manual recording: To allow manual activation and deactivation of manual
recording function on monitoring page, enable this option.

Note:

1. Starting and stopping manual recording will not influent scheduled or alarm
recording tasks. They are independent processes.

2. All the settings will not take effect until you click the Apply button. When
applying changes, recording operation will stop for a while (maximum 1 minute)
and then restart.

59

5.6.3 Schedule Settings

You ca n select continuo us recording or sche duled recording. The default setting is
continuous recording. To set up a recording schedule, please select a camera
number on the list. Then select the date and time and click Add. Click Apply to
add the setting for the camera or click Apply to all c amera s to apply to setti ng to
all cameras. To delete a schedule, click Remove on the schedule list.

Note:

1. You can add up to 15 schedules.

2. All the settings will not take effect until you click the Apply button. When
applying changes, recording operation will stop for a while (maximum 1 minute)
and then restart.

60

5.6.4 Alarm Settings

You can enable alarm recording of the cameras. Recording will be triggered by
alarm input of the camera or motion detected by the camera. You could Activate
alarm recording only on selected schedule which would take effect by alarm input or
motion detection in the period of recording schedule. You could test the camera
setting by clicking Test. Click Apply to add the setting for the camera or click

Apply to all cameras to apply to setting to all cameras.

Note: All the settings will not take effect until you click the Apply button. When

applying changes, recording operation will stop for a while (maximum 1 minute) and
then restart.

61

5.6.5 Advanced Settings

You can configure advanced recording settings in this section.

z Maximum period for each recording file: Configure the maximum length of

each recording file (maximum 15 min).

z When the available storage is less than …GB: Select the action to take

when the available storage is less than the preset level. You can select to
overwrite the oldest recordings or stop writing new recordings.

z Keep alarm recordings for at least …day(s): Specify the number of days

that alarm recordings will be retained. Th is will prevent the recording files
from being overwritten when the free storage space is insufficient.

z Remove recordings after …day(s): Enter the number of calendar days for

VioStor to keep the recording files.
Please make sure your storage capacity is enough for saving the data for the
number of calendar days you set. When recording data has reached the
expiry date, expired video files will be deleted. For example, if you set to
delete recording data after 7 calendar days, on the 8th day, files recorded on
the first day of each camera will be deleted so that VioStor can start to save
data of the 8th day.

62

z Pre/Post Alarm Recordings

 Start recording video …second(s) before the event occurs: Enter

the number of seconds to start recording before an event occurs.

 Stop video recording …second(s) after the event ends: Enter the

number of seconds to stop recording after an event ends.

The maximum number of seconds for the above settings is 300, i.e. 5 minutes.

Note: All the settings will not take effect until you click the Apply button. When
applying changes, recording operation will stop for a while (maximum 1 minute) and
then restart.

63

5.7 System Tools

System Tools enable you to optimize the system maintenance and management.
You can set alert notification, restart or shut down the server, configure hardware
settings, system update, back up/ restore/ reset settings, set E-map and do ping
test.

5.7.1 Alert Notification

Enter the e-mail address of the administrator and the IP address of the SMTP server.
In case of warning or malfunction, e.g. power outage, a drive is unplugged, an
e-mail will be sent to the administrator automatically . Y ou can go to Event Logs to
check the details of all errors and warnings.

Note: It is recommended to send a test e-mail to make sure you can receive the
alert mails.

64

5.7.2 Restart/ Shut Down

Follow the steps below to restart or shut down the server.

1. Enter the administration page and select Restart/ Shutdown in System
Tools.

2. Click Restart to reboot the server or Shut Down to turn off the server.

5.7.3 Hardware Settings

You can enable or disable the hardware functions of the server.

z Enable configuration reset switch

By enabling this option, you can press the reset button for 5 seconds to reset
the administrator password and system settings to default.
Note: The configuration reset switch is enabled by default. When this option
is disabled, please make sure you have kept your password safely . Otherwise,
the server cannot be reset anymore if the password is lost.

z Enable hard disk standby mode

When this function is enabled, hard disk will go to standby mode if there is no
access within the specified period.

65

z Auto power on when power resumes after power loss

When this function is enabled, the server will turn on aut omatically when the
power resumes after power loss.

z Enable front video backup button

VioStor supports direct copy of recording data on the server to the connected
USB device via the USB port. You can set the number of days that the video i s
recorded to copy to the device.
To use this function, please follow the steps below:

1. Set the number of days that the latest recordings should be backed up. If

3 days are entered, the recordings of today , ye sterday and the day before
yesterday will be backed up.

2. Connect a USB storage device, e.g. USB disk drive to the front USB port of

VioStor.
Press the Backup button on VioStor. The recording data on VioStor will
start to be copied to the USB device instantly. If the USB device is
recognized, the USB LED glows in blue. The USB LED will blink in blue
when the data is being copied. The LED will become blue again when
data copy is finished. You can then safely remove the device.

One Touch Auto Video

Backup Button

USB 2.0 Port

Note: Video backup function supports only USB device of 10GB storage
capacity or above.

66

5.7.4 System Update

Before updating system firmware, please make sure the product model and
firmware version are correct. Follow the steps below to update firmware:

1. Download the release notes of the same version as the firmware from QNAP
website http://www.qnap.com/

. Read the release notes carefully to make

sure you need to upgrade the firmware.

2. Before upgrading system firmware, back up all disk data on the server to avoid
any potential data loss during system update.

3. Click the [Browse…] button to select the correct firmware image for system
update. Click Update System to update the firmware.

System update may take several minutes to complete depending on the network
connection status. Please wait patiently . The system will inform you when system
update is completed.
When performing system update, please make sure the power supply is at steady
state. Failed to do so may cause the system unable to start up.

Note: If the system is running properly, you do not need to update the firmware.
QNAP is not responsible for any forms of data loss caused by improper or illegal
system update.

67

5.7.5 Backup/ Restore/ Reset Settings

z To backup all settings, including user accounts, server name and network

configuration etc., click Backup and select to open or save the setting file.

z To restore all settings, click Browse… to select a previously saved setting file

and click Restore to confirm.

z To reset all settings to default, click Reset. All data on the disk(s) will be

deleted.

5.7.6 E-map

You can upload an E-map to VioStor to illustrate the location of the cameras.

1. To upload an E-map, click Browse… and select the E-map file. Then click
Upload.

2. You can change the caption for the E-map and click Apply.

3. After uploading the E-map, click Test to view the map.

68

5.7.7 Ping Test

To test the connection to a specific IP address, enter the IP address and click Test.

69

5.8 Logs & Statistics

5.8.1 Event Logs

The server can store thousands of recent event logs, including warning, error and
information messages. In case of system malfunction, event logs (only in English)
can be retrieved to analyze system problems.

5.8.2 On-line Users List

You can view the record of users currently logged on and previously logged on to the
system.

z Active Users

Display information of all currently active users, i.e. user name, IP address,
and login time.

z Historical Users

Display information of all users who have logged in VioStor including user name,
IP address, and login time.

70

5.8.3 System Information

This page shows the current system status for diagnosis.

71

Chapter 6. System Maintenance

This section provides a general overview on system maintenance.

6.1 Reset Administrator Password and Network Settings

T o reset the administrator password and network settings, press the reset button of
the server for five seconds. A beep sound will be heard.

After resetting the system, you can login th e server with the default user name and
password:

Default user name: administrator
Password: admin

Note: To reset the system by the reset button, the option “Enable configuration
reset switch” in Hardware Settings must be activated.

72

6.2 Power Outage or Abnormal Shutdown

In case of power outage or improper shutdown of the server , the server will resume
to the state before it is shut down. If your server does not function properly after
restart, please do the following:

1. If the system configuration is lost, configure the system again.

2. In the event of abnormal operation of the server, contact customer service for
technical support.

To avoid the above situations, please back up your data periodically and make sure
you have done the following:
z Follow the instructions described in Chapter 5.7.2

server.

z If there is an anticipated power outage, back up all important data and turn off

the server properly until power supply is resumed.

to restart or shut down the

6.3 Mirrored Disk Hot Swapping

VioStor supports hot swapping. When a hard disk of RAID-1 mirroring disk volume
fails, the failed disk can be replaced by a new one immediately without shutting
down the system, and the recording data can be reserved. However, if the hard
disks are working properly and recording is in process, do not hot swap the disks to
avoid damage to the disks or recording files.

73

Chapter 7. Troubleshooting

1. The monitoring screen did not display.
Please check the following:
A. Check if you have installed ActiveX when logging in the monitoring page.

Set the security level to “Medium” or lower in Int ernet Options of IE

browser.
B. Make sure VioStor is turned on and the network is correctly connected.
C. The IP address of VioStor does not conflict with other devices in the same

subnet.
D. Check the IP address settings of VioStor and your computer. Make sure

they are in the same subnet.

2. In the monitoring page, unable to view live video on one of the
cameras.
Please check the following:
A. The IP address, name and password entered in the camera configuration

page are correct. Y ou can use the Test function to v erify the connection.

B. When the PC and the network camera are in the same subnet, while

VioStor is in another one, you cannot view the monitoring screen from the
PC. You can solve the problems by the following methods:
Method 1: Enter the IP address of the network camera as the WAN IP in
VioStor.
Method 2: Configure the router to allow internal access to the public IP
address and the mapped ports of the network cameras.

3. I cannot login the administration page.
Please check if you have the administrator authority . Only administrators are
allowed to login VioStor.

4. The live video is not clear or smooth sometimes.
A. The image quality may be restricted and interfered by the actual network

traffic.

B. When there is multiple access to the camera or the VioStor server, the

image quality will be reduced. And it is recommended to have three
simultaneous connections to the monitoring page at maximum. For

74

better recording performance, please do not open too many IE browsers
to view the live video.

C. The same camera may be shared by multiple VioStors for recording at the

same time. Please use dedicated cameras.

5. The alarm recording does not function.
A. Please login the administration page and go to Camera Settings-Alarm

Settings. Make sure alarm recording is enabled for the camera.

B. If VioStor is installed behind a router while the network camera is not,

alarm recording will not work.

C. When alarm recording is enabled, make sure you have configured the

number of days that alarm recordings will be retained in Camera
Settings-Advanced Settings. Otherwise, the recordings may be
overwritten.

6. The estimated storage space for recording displayed in Recording

Settings page is different from the actual value.

This estimated value is for reference only. The actual disk space may vary
according to the image contents, network environment and the performance of
the cameras.

7. The E-map cannot be displayed correctl y.
Please check the file format. VioStor supports E-map in JPEG only.

8. I cannot find my VioStor in QNAP Finder.
A. Check if VioStor is turned on.
B. Check the network connection of the computer and VioStor.
C. Refresh QNAP Finder and check the IP address of VioStor. Make sure you

have turned off all firewall software on your computer.

9. The changes to the system configurations cannot take effect.
After changing the settings in administration page, click the Apply button to
apply the changes.

10. The monitoring page cannot be fully displayed in Internet Explorer.
If you are using the zooming function of Internet Explorer 7, the page may not
be displayed properly. Please click F5 to refresh the page.

75

11. I cannot use the SMB, FTP and Web File Manager of VioStor.
A. Please go to Network Settings-File Services page and check if these three

functions are enabled.

B. When VioStor is installed behind a router and the access to VioStor is

outside the router, you will not be able to use SMB and FTP services.
Please refer to Appendix F

12. The server takes too long to restart.
When the server has been restarting for more than 5 minutes, please turn off
the power and turn on the server again. If the problem persists, please
contact the technical support.

13. How to enlarge my storage capacity by eSATA in VioStor-101?
Warning: After the following setting, your original disk would be formatted. T o
backup current video recordings, please refer to Chapter 5.7.3
backup button details.

A. Connect an eSATA disk to the eSATA port.
B. Go to Device Configuration in system administration page.
C. Y ou can create the foll owing disk volumes: RAID 1 Mirroring Disk V olume,

RAID 0 Striping Disk Volume or Linear Disk Volume.

for details.

for front video

Note: Your eSATA disk would be showed as drive 2.

76

Appendix A Hard Disk Recommendation List

The following hard disk models are verified by QNAP that are compatible with
VioStor. It is recommended to use the disk models listed here. Other hard disk
models that are not tested by QNAP may or may not work properly with VioStor.
For more updated compatible hard disk information, please visit QNAP website
at http://www.qnap.com/

.

Note:

QNAP disclaims any responsibility for product damage/ malfunction or data loss/
recovery due to misuse or improper installation of hard disks in any occasions
for any reasons.

Seagate

Model
Name

Barracuda

7200.10

SATA
Barracuda

7200.9 SATA

Barracuda

7200.9 SATA

Barracuda

7200.8 SATA

Barracuda

7200.10

SATA
Barracuda

7200.9 SATA

Barracuda

7200.10

SATA
Barracuda

7200.9 SATA

Barracuda

7200.8 SATA

Barracuda

7200.7 SATA

Barracuda

7200.7 SATA

Model No. Interface

ST3750640AS
ST3500641AS

ST3400633AS

ST3400832AS
ST3320620AS
ST3300622AS

ST3250620AS

ST3250824AS
ST3250823AS
ST3160827AS
ST3120827AS

SATA II
3Gb/swith NCQ

SATA II 3Gb/s
with NCQ
SATA II 3Gb/s
with NCQ
SATA 1.5Gb/s
with NCQ

SATA II 3Gb/s
with NCQ

SATA II 3Gb/s
with NCQ

SATA II 3Gb/s
with NCQ

SATA II 3Gb/s
with NCQ
SATA 1.5Gb/s
with NCQ
SATA 1.5Gb/s
with NCQ
SATA 1.5Gb/s
with NCQ

Capacity

(GB)

750 7200 16
500 7200 16

400 7200 16

400 7200 8
320 7200 16
300 7200 16

250 7200 16

250 7200 8
250 7200 8
160 7200 8
120 7200 8

Rotational

Speed
(RPM)

Buffer Size

(MB)

77

Model Name Model No. Interface

QuickView 500 3H500F0

QuickView 500 3H400F0
DiamondMax

10
DiamondMax
10
DiamondMax
10

MaXLine Plus II 7Y250M0
DiamondMax

10
DiamondMax
10

6L300S0

6B300S0

6L250S0

6L200M0

6B200M0

SATA II 3Gb/s
with NCQ
SATA II 3Gb/s
with NCQ
SATA 1.5Gb/s
with NCQ
SATA 1.5Gb/s
with NCQ
SATA 1.5Gb/s
with NCQ
SATA 1.5Gb/s
with NCQ
SATA 1.5Gb/s
with NCQ
SATA 1.5Gb/s
with NCQ

Hitachi

Model
Name

Deskstar
7K1000
Deskstar
7K1000

Deskstar
7K500

Deskstar
7K400
Deskstar
7K250

Model No. Interface

HDS721010KLA330

HDS721075KLA330

HDS725050KLA360

HDS724040KLSA80

HDS722525VLSA80

SATA II
3Gb/s
SATA II
3Gb/s
SATA II
3Gb/s with
NCQ
SATA

1.5Gb/s
SATA

1.5Gb/s

Maxtor

Capacity

(GB)

500 7200 16

400

300 7200 16

300 7200 16

250 7200 16

250 7200 8

200 7200 8
200 7200 8

Capacity

(GB)

1000 7200 32

750 7200 32
500 7200 16

400 7200 8

250 7200 8

Rotational

Speed
(RPM)

Buffer Size

7200 16

Rotational

Speed

(RPM)

(MB)

Buffer

Size

(MB)

78

Model
Name

WD Caviar®
SE16
WD Caviar®
SE16
WD Caviar®
SE Serial A TA
WD Caviar
RE2
WD Caviar®
SE16
WD Caviar®
SE16
WD Caviar®
SE16
WD Caviar®
SE
WD Caviar®
SE
WD Caviar®
SE

Western Digital

Model No. Interface

WD5000KS SATA II 3Gb/s 500 7200 16

WD4000KS SATA II 3Gb/s 400 7200 16

WD4000KD SATA 1.5Gb/s 400 7200 16

WD4000YR SATA 1.5Gb/s 400 7200 16

WD3200KS SATA II 3Gb/s 320 7200 16

WD2500KS SATA II 3Gb/s 250 7200 16

WD2500KD SATA 1.5Gb/s 250 7200 16

WD2000JS SATA II 3Gb/s 200 7200 8

WD1600JS SATA II 3Gb/s 160 7200 8

WD1600JD SATA 1.5Gb/s 160 7200 8

Capacity

(GB)

Rotational

Speed
(RPM)

Buffer Size

(MB)

79

Appendix B LED Indication

y

y

VioStor provides LED indicators for you to indicate system status and information
easily.

nPower 　oLAN 　pHDD2 　qHDD1 　rSystem Status 　sUSB Status

When the system is turned on, you will see the following LED indication:

1. The power LED will become blue; the system LED will blin k in red.

2. A few seconds later, you will hear a short beep sound, and the system LED will
blink in green.

3. Wait for about one minute. You will hear another beep sound. The system
has started.

LED Display & System Status Overview

LED LED Display & System Status

nPower
oLAN
q/pHDD1/HDD2

Blue: Power is on
Blink in orange when accessing network
Blink in orange when accessing the disk(s)
Green: S

stem is started and read

Blink in green: No hard disk is detected.
Blink in green for 5 seconds, then blink in green and red

rSystem Status

alternatively: Hard disk not initialized
Blink in red: Bad blocks are found in hard disk
Blink in red: Disk full
Blue: You can press the backup button to back up video.

sUSB Status

Blink in blue: Backing up video

80

Action LED In Process Finished

Update firmware

Other Status

nPower
rSystem Status

Blink in blue Blue
Blink in green and

red alternatively

Green
(long beep thrice)

System shut down

HDD standby mode

RAID 1 degraded mode

RAID 1 rebuilding

nPower

rSystem Status

rSystem Status

rSystem Status

rSystem Status

Blink in blue Off
Off with a short

beep

Red
(long beep twice)

Blink in red (long
beep twice)

Off

Off

Off

Green

81

Appendix C Dynamic Domain Name Registration

VioStor supports DDNS service provided by DynDNS. You can go to DynDNS
website http://www.dyndns.org/

Configure and activate DDNS service to enable the Internet users to access your
VioStor via this dynamic domain name. When the ISP assigns a new WAN IP
address, VioStor will update the new address to the DynDNS server automatically.

to register a dynamic domain name.

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Registration Procedure

Please follow the steps below to register a dynamic domain name. This guide is fo r
reference only. If there are any changes, please refer to the instructions or
documents on the web site.

1. Open the browser and connect to http://www.dyndns.com/
Account to begin registration.

. Click Create

2. Enter the user name, email address and password to create an account for
DDNS service. Please verify your email address to receive the confirmation
message from the server.

83

3. Select to accept the terms of service.

4. Configure the mailing lists if necessary. Then click Create Account.

5. When your account is successfully created, a confirmation message will be sent
to your e-mail address. Please follow the instructions in the e-mail to activate
your account within 48 hours. When you have finished the confirmation
process, you can apply for your own dynamic domain name. Please refer to
the website of the DDNS provider for more information.

84

Appendix D Product Specifications

N

N

N

Software Specification

Video

Display Mode Single, quad, Picture-in-Picture, Sequential mode
Recording Cameras

umber
Compression Format Motion JPEG/ MPEG 4 (depend on IP Camera)
Video Setting Resolution, Quality, Frame Rate
E-map Upload E-map

Recording Mode Continuous, Manual, Scheduled, Alarm, Motion, Snapshot
Buffer Storage for

Alarm Images (before
and after events)

Recording
Performance

File format AVI (Recordings can be played by Windows Media Player)

Playback Mode Play, Pause, Stop, Fast forwards, Full screen display
Video Search Search by Date, Time
Video Player Immediate playback by default video player
Download Click to download recorded files from web page

Disk Mode Single, RAID 0, RAID 1, Linear
Capacity
Services Web File Manager, FTP, SMB/CIFS

Up to 4

Recording

Pre-recording: 300 Seconds/ Post–recording :300 Seconds
(Total 600 Seconds/ 10 Minutes)

Up to 120 frames at QVGA (320x240) or CIF (352x240 in

TSC, 352x 288 in PAL)/ Up to 40 frames at VGA (640x480)

* Real performance may vary in different environment

Playback

Storage

Support 1 x 3.5" SATA I/II HDD, up to 1TB or above,
expandable to 2TB via eSATA

Network
Support
Camera IP address &

Port

HTTP, TCP/IP, SMTP, DHCP, Static IP, DNS, DDNS, FTP,

TP, UPnP

Allow setting LAN/WAN IP address of each camera

Utility Software

QNAP Finder Discovery and quick setup

Security

Operation system Linux embedded, free from PC crash and virus attack
User Management

The right to monitor and playback each camera can be

separately defined for each individual user (up to 32 users)
Alert Notification E-mail, buzzer, event logs
UPS Support APC (USB type of UPS)

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Event Log Detailed record of all events

N

N

k

Client PC Requirement
CPU Pentium 4 CPU 2 GHz or higher
Memory 512 MB or above
Operation system Windows XP or later
Browser Internet Explorer 6.0 or later

etwork interface 10/100 Mbps or above

View Resolution Suggest 1024 X 768 pixel or above

Language Support

English/ Japanese/ French/ Italian/ German/ Spanish/ Simplified Chinese/ Traditional
Chinese

Certification

CE , FCC , VCCI, BSMI

Hardware Specification

Support 1 x 3.5" SATA I/II HDD, up to 1TB or above,

HDD

expandable to 2TB via eSATA
(the standard system is shipping without HDD)

LAN Port

LED Indicator

USB

Button

Form Factor

Dimensions

Weight

Temperature

Humidity
Power Supply
Energy saving

Design

Thermal solution

Secure Design

1 x Gigabit RJ-45 Ethernet port
Power, USB status, System status, LAN, hard disk
3 x USB; for USB storage device for One Touch Auto-Video

Backup and UPS device
USB Auto-Video Backup Button, Power Button, Reset Button
Portable Desktop
210(D) x 60(W) x 182 (H) mm

et weight: 1.2 Kg (without HDD)

Gross weight: 2.5 Kg (without HDD)
0~35℃

0%~85% R.H.
External power adapter, 36W, 100~240V

Low power consumption & low noise
Heat dissipation by aluminum case

K-Lock Security Slot for Theft Prevention, Power cord hoo
for kicking-off prevention

*Designs and specifications are subject to change without notice. Please contact
QNAP for updated information.

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Appendix E Compatible Network Camera List

IP3112/ IP3122
IP3111/ IP3121

ViVoTek 3000 series

(Network Camera)

ViVoTek 3000 series

(Video Servers)

ViVoTek 6000 series

(Network Camera)

*For the information of supported camera models, please visit QNAP website

IP3132
IP3135/ IP3137
PT3112/ PT3122
PT3117/ PT3127
VS 3102

VS 3100P
IP6112/ 6122

IP6117/ 6127
FD6112V/ 6122V
PZ6112/ 6122
PZ6114/ 6124
SD6112V/ 6122V

at http://www.qnap.com/

.

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Appendix F Configuration Examples

Environment 1: VioStor, IP Camera and monitoring PC are all in the same
network

Network Surveillance Installation for SOHO and SMB

IP Address

192.168.1.1 VioStor

192.168.1.100 PC

192.168.1.101 Camera 1

192.168.1.102 Camera 2

192.168.1.103 Camera 3

In the example, just add the camera to VioStor by entering the cameras’ IP address.

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Environment 2: VioStor and IP camera are installed behind the router,
while the monitoring PC is located remotely

IP Address Mapped port in router

VioStor 192.168.1.1 8000
Camera 1 192.168.1.101 8001
Camera 2 192.168.1.102 8002
Camera 3 192.168.1.103 8003
Router public IP 219.87.144.205
PC 10.8.10.100

In this example, to allow a remote PC to connect to VioStor and the cameras, you
need to:
Step 1. Set up port mapping (virtual server) on the router.

From Forward to

219.87.144.205:8000 192.168.1.1:80

219.87.144.205:8001 192.168.1.101:80

219.87.144.205:8002 192.168.1.102:80

219.87.144.205:8003 192.168.1.103:80

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Step 2. Add camera to VioStor by entering the IP address of the camera in the “IP
Address” settings, and the public IP address of the router and the mapped ports of
the camera to the “WAN IP Address” settings.

Note: When configuring the network camera, WAN IP and LAN IP must be entered.

To open FTP (port 21) and SMB (port 445) of VioStor on WAN, you have to set the
following port mapping settings:

From Forward to

219.87.144.205:21 192.168.1.1:21

219.87.144.205:139 192.168.1.1:139

219.87.144.205:445 192.168.1.1:445

After finishing the above two steps, yo u can access VioStor via WAN by entering the
IP address http://219.87.144.205:8000 in the IE browser. Then login VioStor via
the correct user name and password.

If the port specified to VioStor is 80, you can enter http://219.87.144.205 to access
VioStor as the default port of HTTP is 80.

Note: If the router does not use a fixed IP, you wi ll need to configure DDNS on t he
router. Other configurations are the same as above.

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Environment 3: VioStor and IP camera are all located remotely

IP Address

219.87.144.205 VioStor

61.62.100.101 Camera 1

61.62.100.102 Camera 2

61.62.100.103 Camera 3

In this example, just add the camera to VioStor by adding its IP address to the “IP
Address” settings.

Note: If there is a particular port for connecting the camera, please specify the port
in VioStor configuration.

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Environment 4: VioStor and IP camera are installed behind the router

IP Address

VioStor 1 192.168.1.101
VioStor 2 192.168.1.102
VioStor 3 192.168.1.103
Router public IP 219.87.145.205

In the example, to allow a PC which is located remotely to access each VioStor via
FTP, you need to:

Step 1. Set up port mapping (virtual server) on the router

From Forward to

VioStor 1 219.87.145.205:2001 192.168.1.101:21
VioStor 2 219.87.145.205:2002 192.168.1.102:21
VioStor 3 219.87.145.205:2003 192.168.1.103:21

You could directly connect VioStor 1 via FTP by ftp://219.87.145.205:2001
You could directly connect VioStor 2 via FTP by ftp://219.87.145.205:2002
You could directly connect VioStor 3 via FTP by ftp://219.87.145.205:2003

Step 2. Enable FTP Port Mapping in VioStor

If you want to connect each VioStor via FTP by clicking
page of each VioStor, you need to enable FTP port mapping in Network Settings >

File Services > FTP Service on the system administration page and set the mapped
port number.

Mapped Port

button in playback

VioStor 1 2001
VioStor 2 2002
VioStor 3 2003

After finishing the above two steps, you can access VioStor via FTP by entering t he

IP address in the IE browser or clicking
login VioStor via the correct user name and password.

button in playback page. Then

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Technical Support

QNAP provides dedicated online support and customer service via instant
messenger. You can contact us by the following means:

Online Support: http://www.qnap.com/
E-mail: [e-mail]
MSN: [e-mail]
SKYPE: qnapskype

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