VioGate-340/340A
IP Surveillance Server
User Manual
Version: 2.2.0
©Copyright 2006. QNAP
®
Systems, Inc. All Rights Reserved.
NOTE
• All features, functionality and other product specifications are subject to change
without prior notice or obligation.
• All brands and products names referred to are trademarks of their respective
holders.
• This product can only operate indoor. Please do NOT place the product outdoor
or put any objects on the product.
WARRANTY
QNAP
®
guarantees all VioGate-340 IP surveillance servers have passed strict and
complete test and can operate normally in general condition. In case of system
malfunction within the warranty period under normal operation of this product,
QNAP
®
will provide product maintenance service.
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Table of Contents
Table of Contents .................................................................................. 3
1. Overview of VioGate ...................................................................... 5
1.1 About VioGate ........................................................................ 5
1.2 Features ................................................................................ 5
1.3 New Functions ........................................................................ 6
1.4 System Requirements.............................................................. 7
1.5 Package Contents.................................................................... 8
1.6 Product Illustration.................................................................. 8
2. Install VioGate............................................................................... 9
3. VioGate CD-ROM .......................................................................... 17
4. Using VioGate .............................................................................. 18
4.1 Accessing Administration Page ................................................ 18
4.2 System Overview .................................................................. 27
4.3 System Settings ........................................................... 29
4.4 Network Settings .......................................................... 31
4.5 IP Security .................................................................. 34
4.6 User Management ........................................................ 35
4.7 Camera Settings ................................................................... 37
4.8 Recording Settings ........................................................ 42
4.9 Event Handling ........................................................... 49
4.10 Statistics and Logs ................................................................ 61
4.11 System Tools........................................................................ 62
5. Use VioGate Player/ Finder/ Master Lite ..................................... 65
5.1 Use VioGate Player................................................................ 65
5.2 Use QNAP Finder................................................................... 66
5.3 Use VioGate Master Lite ......................................................... 69
6. Maintenance ................................................................................ 81
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6.1
Restart/ Shut down VioGate.................................................... 81
6.2 Reset Administrator Password & Network Settings ..................... 82
6.3 System Update ..................................................................... 83
6.4 Restore Configuration ............................................................ 84
Appendix A Dynamic Domain Name Registration ............................... 85
Appendix B Connect to VioGate via PC ............................................... 88
Appendix C Connect to VioGate via RS-422/ 485 Port ....................... 91
Appendix D PTZ Control Information.................................................. 95
Appendix E QNAP Finder.................................................................... 96
Appendix F Use VioGate with IP Sharing Router................................ 98
Appendix G GPIO Connections ........................................................... 99
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1. Overview of VioGate
Note: Unless otherwise specified, VioGate mentioned herein refers to
VioGate-340/340A IP Surveillance Server.
1.1 About VioGate
VioGate adopts advanced MPEG-4 image compression technology and hardware
compression chipset to minimize image and maintain DVD (720x480) quality
resolution for instant display. VioGate is both a network image server and a
network video monitoring module. The management software VioGate Master
supports monitoring and managing various VioGate products over the network at
the same time. VioGate can be equipped with QNAP
®
NAS (network attached
storage) server for backup and storage of remote video recording.
1.2 Features
• 4-channel Full-D1 (720x480) instant MPEG-4 hardware compression
• Supports 4-channel real-time monitoring and recording (VioGate-340A)
• SMART recording mode for automatic adjustment recording speed
• Supports 2 x 3.5” hard disks to preserve recording data for longer period
• Built-in Gigabit network chipset for high speed data transfer
• Multiple event alert triggering mode, e.g. motion detection triggering email or
SMS notification
• Support multiple high speed dome cameras and control modes
• Audio recording for event action settings
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1.3 New Functions
9 SMART Recording
VioGate supports SMART Recording technology. When the monitoring screen
stays the same for 5 minutes, VioGate will adjust the bit rate and frame rate for
recording automatically. When moving object is detected in the monitoring
screen, the system will automatically resume the bit rate and frame rate to
original settings. For more information, please refer to Chapter
4.8.
9 Backup storage path
VioGate provides two storage paths for saving recording and snapshot files.
You can select to save recording and snapshot files on local disk, NAS, remote PC
or an FTP site. The second storage acts as a backup storage path. When the
primary storage path fails, currently recording files can be automatically switch
to the second storage within the time period specified by user. When the
primary storage device works properly again, it will resume the storage job
automatically to enhance consistency and stability of data. For more
information, please refer to Chapter
4.8.
9 Dual hard disk function
VioGate supports two IDE hard disks at maximum and provides linear disk
volume to maximize storage capacity and increase the time for reserving
recording and snapshot files. For more information, please refer to Chapter
4.11.
9 PTZ camera
VioGate supports pan/tilt/zoom cameras which are video cameras with
enhanced control mechanism. You can select one-click operation or press
button for continuous actions, and increase adjustable camera rotation angles in
Camera Settings page. For more information, please refer to Chapter
4.7.
9 Network bandwidth information
VioGate provides network bandwidth detection tool. User can click
to
acquire information of network bandwidth for the reference of system settings.
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1.4 System Requirements
• Analog B/W or color camera (NTSC or PAL)
• Audio line-in device for audio recording (if necessary)
• Network requirements:
RJ-45 Ethernet connection and dynamic or static IP address
• Client side PC requirements:
Pentium 4 or above CPU
256MB system memory or above
VGA card (recommended resolution: 1024x768 pixels)
Microsoft
®
Windows® 2000/ XP
Internet Explorer 6.0 or above
Note: To connect VioGate by IE browser, “Security level for this zone” in
Internet Options must be set to Medium or lower.
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1.5 Package Contents
i. 4-channel MPEG IP surveillance server VioGate
ii. Power cord
iii. Network cable
iv. CD-ROM (user manual and software inclusive)
v. GPIO connector
vi. Quick Installation Guide
1.6 Product Illustration
VioGate-340
VioGate-340A
Audio in connector
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2. Install VioGate
Please follow the steps below to install VioGate. If you are not familiar with
network settings, please contact your Internet service provider (ISP) or network
administrator for the details.
1. Connect the server to local network with DHCP server
i
ii
iii
i. Connect VioGate to the local network with the enclosed CAT-5 Ethernet
cable.
ii. Connect camera to video input connectors of VioGate via video cable. Up
to 4 cameras can be supported.
iii. Connect the power cord to VioGate and turn on the server.
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iv. Insert VioGate CD-ROM in your PC and install QNAP Finder.
v. Select the language of QNAP Finder.
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vi. Double click the shortcut
to run QNAP Finder. Click Refresh
on QNAP Finder.
vii. All available VioGate servers in the subnet will be displayed. Double click
the correct device.
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viii. Select the display language of the administration interface. VioGate
supports English, Traditional Chinese, Simplified Chinese, Polish and
French. Enter the user name and password to login VioGate.
User name: administrator
Password: admin
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2. Connecting VioGate to local network by static IP address
i. Connect VioGate to a hub or router in local network via an Ethernet cable.
ii. Connect camera to video input connectors of VioGate via video cable. Up to
4 cameras can be supported.
iii. Connect the power cord to VioGate and turn on the server.
iv. Insert VioGate CD-ROM in your PC and run QNAP Finder.
v. Click Refresh. All available VioGate servers will be displayed.
vi. Select a server to configure. Click Configure to change the settings of the
server.
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vii. Enter administrator name and password.
viii. Select “Use Fixed IP Address” and enter the TCP/IP settings.
ix. Click OK and restart VioGate.
x. Launch the web browser and enter the IP address of VioGate. Login
VioGate.
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3. Connecting VioGate to the Internet using ADSL service
i. If VioGate is connected to the Internet through ADSL (i.e. dynamic IP is
used), it is recommended to use Dynamic DNS service to connect VioGate
with an easy-to-remember server name. Register an account name on
http://www.dyndns.org, http://update.ods.org, or http://www.dhs.org, to
obtain a user name, password and a domain name. (For further details,
please refer to
Appendix A).
ii. Please refer to
Appendix B for details of connecting VioGate to PC.
iii. Click on the setting icon
on the left of the screen. In the setup page,
choose
“Network Settings” and select “Use broadband connection
to the Internet (PPPoE)”. Then enter the correct user name and password
to connect to the ADSL.
iv. Check the box “Enable Dynamic DNS Service”. Enter the user name,
password, and host name. Select “Dynamic IP address”.
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v. Click Save and wait for a few seconds for VioGate to apply the new network
configuration.
vi. Shut down the VioGate, and connect the server to the ADSL modem.
vii. Restore the network settings of your PC and restart VioGate.
viii. Enter the host name you have registered in the IE browser. When you have
completed the settings for VioGate successfully, you can access the server
administration page.
Default Network Configuration of VioGate
By default, VioGate will acquire IP address and other TCP/IP network protocol
settings from DHCP server. If DHCP server is not supported on the network,
VioGate will use the following default settings:
IP Address: 192.168.0.1
Subnet Mask: 255.255.255.0
Login the server with the default administrator account:
User name: administrator
Password: admin
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3. VioGate CD-ROM
QNAP provides different software for various surveillance products. When using
VioGate, you will need to install QNAP Finder, VioGate Player, and VioGate Master
Lite from VioGate CD-ROM. After installing the programs, you can find the
shortcuts on the desktop of your PC. Run these shortcuts to use the programs.
You may select to install three programs dedicated for more convenient use of
VioGate. After installing the programs, you can find the shortcuts on the desktop of
your PC. Run these shortcuts to use the programs.
Software Description
QNAP Finder To find all available VioGate servers in the same network
VioGate Player To view recorded data of all cameras
VioGate Master Lite To monitor multiple VioGate servers available in the same
network
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4. Using VioGate
When you have installed VioGate successfully, you can use the web browser to
connect and manage VioGate. VioGate supports Microsoft
®
Internet Explorer 6.0
or above.
4.1 Accessing Administration Page
i. You can access VioGate administration page by one of the following methods:
• Open an IE browser and enter the IP address of VioGate. You can find the IP
address by QNAP Finder. OR
• Run QNAP Finder, and double click on the server you want to configure on the
list.
ii. The first time you access administration page, download ActiveX control.
iii. When the following login window appears, select a language for web display.
Enter the user name and password of the administrator.
Default user name: administrator
Password: admin
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iv. Upon successful login to the server, click
on the left column of the
monitoring page to enter system configuration page.
Help
Logout
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4.1.1 Display Mode
Select the display mode for the monitoring page.
Button Description
View single channel
Adjust window size: Select a single channel and click this
button to enlarge or shrink the viewing window.
Full-screen mode: Click this button to switch to full screen.
Press Esc to return to normal display.
Picture-in-picture mode: Click this button to display
viewing channels to main screen and sub-screens. Click
to adjust the settings.
Quad mode: To display four channels in one window.
Sequential mode: Click this button to view monitoring
channels in sequence. Click
to adjust the time interval
for sequential display.
Login VioGate as an administrator, you can click the button
to go to system
administration page to view and modify all settings.
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4.1.2 Manual Recording Video
Click
to record and save the live video of a camera to the PC. Click the button
again to stop recording. The recorded files will be saved as vg3 format. You can
play the files with VioGate Player in the CD-ROM.
4.1.3 Manual Snapshot Taking
Click
to take a snapshot of the monitoring video and save it to the PC.
4.1.4 Audio Support
Click
to turn on/ off audio support for monitoring and video recording.
4.1.5 System Warnings
When events set in Event Handling section (refer to Chapter
4.9) are triggered, the
monitoring page will show an event notification icon
to inform the
administrator the current status of the server. Double click the warning icon to
view the detailed description.
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Event notification will be shown in the following conditions:
• Motion is detected
• Video input is lost
• Connection to storage device fails
• Storage space is full
• Alarm input is triggered
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4.1.6 Playback Video Files
To playback video files recorded, click
to enter the video playback page.
Back to live video
Help
Logout
Adjust screen view
Full view
Snapshot
Play/ Pause
Stop
Fast forward
Frame by frame
Enable/disable audio
Search
Adjust volume
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• Select Video Files
Select the following options to play video files:
Select the video file to play on the drop-down menu.
Search video files by specified date and time.
Search video files by events.
Select to play files stored on local PC.
Select files stored on the disk of VioGate.
• Save Video Files
To save a playing file on a particular remote storage device, click
. The
files can be saved as vg3 format.
• Play Video Files
Use the following controls to play the video:
Play
Stop
Fast playing video file
Play video frame by frame
、
Adjust playback screen size
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4.1.7 Other Function Buttons
Adjust PTZ camera
scene view
Start recording manually
Take snapshots manually
Adjust PTZ camera
viewing angle
Audio on/off
Adjust PTZ camera focus
Adjust the motion speed
of the camera
Function keys of PTZ camera
i.
: Adjust focusing lenses to minimize scope.
ii.
: Adjust focusing lenses to maximize scope.
iii. : Zoom in to adjust the scene view.
iv. : Zoom out to adjust the scene view.
v.
: Arrow buttons can be used to adjust the rotation direction of the PTZ camera.
vi. When VioGate uses Merit Lilin and Pelco D protocols, click and hold your mouse
to adjust camera direction of the PTZ camera, you can then move the camera
angle continuously. To stop moving the angle, simply release the mouse.
vii.
: Adjust the motion speed of the camera. When PTZ
camera is enabled, these options will be shown on the left of the page.
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4.1.8 Network Bandwidth Information
: Click this button to view and redetect the information of network bandwidth.
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4.2 System Overview
The sections in System Configuration are shown below:
Camera Settings
System Tools
Statistics & Logs
IP Security
System Settings
User Management
Recording Settings
Event Handling
Server Name
Description
Software Version
Time Zone
Date & Time
Allow All Connections
Allow Connections from the List Only
Deny Connections from the List
Add
Modify
Remove
Advanced Settings
Resolution
Bit Rate
Frame Rate
Brightness
Contrast
Hue
Saturation
Pan/Tilt/Zoom: Camera
ID, Mode, Protocol
Enable Recording
Disable Recording
Event Type
Event Action Settings
Active Users
Historical Users
Event Logs
System Update
Backup/ Restore
Restart/ Shutdown System
Hardware
Disk Tools
Network Settings
Obtain IP address automatically
Assign IP address settings manually
Use broadband connection to the Internet (PPPoE)
Enable Dynamic DNS Service
Specify DNS Server
Enable Multicast
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Icons on System Settings Page
System Settings
Network Settings
User Management
Camera Settings
Recording Settings
System Tools
Event Handling
Statistics & Logs
IP Security
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4.3 System Settings
Enter the basic information for the system such as the server name, date and time,
and verify the current software version.
• Server Name
Enter a unique server name for VioGate. The server name supports up to 20
characters but cannot contain the following characters:
" , ; \ : | * ? > < ' ` [ ] / %
• Description
Enter a description of VioGate (126 characters at maximum), e.g. the
administrator name, department name, or the location of the server.
• Version
The firmware version of VioGate will be displayed in this field.
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• Time Zone
Select the time zone according to the location of the server. If you enter invalid
time zone settings, you may encounter the following problems:
1. If you are using web browser to view live video, the time displayed will not be
the same as the time shown on the personal computer.
2. Incorrect date and time information will be displayed when you try to play
video files or view event logs.
Note: Daylight time saving will be automatically adjusted for
different time zones.
• Use NTP server for system date-time settings
To update system date and time with an NTP (Network Time Protocol) server,
enter the domain name or IP address of an NTP server and click Save. When
this function is enabled, it will take several seconds to restart the server and
video streaming will stop a while. Note that when NTP server is enabled, you
cannot adjust current date and time manually.
To return to live video monitoring page, click Back to Live Video.
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