QNAP TVS-672X, TVS-872X User Manual
TVS-x72X
TVS-672X
TVS-872X
User Guide
Document Version: 2 05/03/2021
TVS-x72X User Guide
Contents |
|
1. Preface |
|
About This Guide.......................................................................................................................................... |
3 |
Audience....................................................................................................................................................... |
3 |
Document Conventions................................................................................................................................ |
3 |
2. Product Overview |
|
About the TVS-x72X..................................................................................................................................... |
4 |
Hardware Specifications............................................................................................................................... |
4 |
Package Contents........................................................................................................................................ |
7 |
Components................................................................................................................................................. |
7 |
Front Panel............................................................................................................................................... |
8 |
Rear Panel................................................................................................................................................ |
9 |
System Board......................................................................................................................................... |
11 |
Drive Numbering..................................................................................................................................... |
11 |
Installation Requirements........................................................................................................................... |
12 |
Setting Up the NAS..................................................................................................................................... |
12 |
3. Installation and Configuration |
|
Hardware Installation.................................................................................................................................. |
14 |
Drive Installation..................................................................................................................................... |
14 |
Replacing Memory Modules................................................................................................................... |
25 |
Installing Expansion Cards..................................................................................................................... |
30 |
Expansion Unit Installation..................................................................................................................... |
35 |
QTS Installation.......................................................................................................................................... |
38 |
Installing QTS Using Qfinder Pro........................................................................................................... |
38 |
Installing QTS Using the Cloud Key....................................................................................................... |
39 |
Installing QTS Using an HDMI Connection............................................................................................ |
41 |
4. Basic Operations |
|
Power Button.............................................................................................................................................. |
42 |
Reset Button............................................................................................................................................... |
42 |
USB One Touch Copy Button..................................................................................................................... |
43 |
LCD Panel.................................................................................................................................................. |
43 |
Viewing TCP/IP Settings........................................................................................................................ |
43 |
Configuring TCP/IP Settings................................................................................................................... |
43 |
Viewing Drive Information....................................................................................................................... |
44 |
Viewing Volume Information................................................................................................................... |
44 |
Viewing System Information................................................................................................................... |
44 |
Powering Off the NAS............................................................................................................................ |
45 |
Restarting the NAS................................................................................................................................. |
45 |
Changing the LCD Password................................................................................................................. |
45 |
LCD Error Messages.............................................................................................................................. |
46 |
LEDs........................................................................................................................................................... |
46 |
Audio Alert.................................................................................................................................................. |
49 |
5. NAS Migration |
|
NAS Migration Requirements..................................................................................................................... |
50 |
Status and Setting Changes after NAS Migration....................................................................................... |
50 |
Migrating a NAS.......................................................................................................................................... |
51 |
Migrating NAS Data Using HBS 3.............................................................................................................. |
52 |
1
Preparing the Destination NAS............................................................................................................... |
52 |
Creating a One-Way Sync Job............................................................................................................... |
53 |
Importing Local Users or Group Settings to the Destination NAS.......................................................... |
54 |
6. Troubleshooting |
|
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... |
56 |
Hot-swapping Failed Drives........................................................................................................................ |
56 |
Support and Other Resources.................................................................................................................... |
57 |
7. Glossary |
|
Cloud Key................................................................................................................................................... |
58 |
myQNAPcloud Link..................................................................................................................................... |
58 |
myQNAPcloud............................................................................................................................................ |
58 |
Qfinder Pro................................................................................................................................................. |
58 |
QNAP ID..................................................................................................................................................... |
58 |
QTS............................................................................................................................................................. |
58 |
8. Notices |
|
Limited Warranty......................................................................................................................................... |
59 |
Disclaimer................................................................................................................................................... |
59 |
GNU Public License.................................................................................................................................... |
59 |
CE Notice.................................................................................................................................................... |
67 |
FCC Notice................................................................................................................................................. |
67 |
VCCI Notice................................................................................................................................................ |
68 |
BSMI Notice................................................................................................................................................ |
68 |
SJ/T 11364-2006......................................................................................................................................... |
68 |
2
TVS-x72X User Guide
1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.
Document Conventions
Symbol |
Description |
|
Notes provide default configuration settings and other supplementary |
|
information. |
|
|
|
Important notes provide information on required configuration settings and other |
|
critical information. |
|
|
|
Tips provide recommendations or alternative methods of performing tasks or |
|
configuring settings. |
|
|
|
Warnings provide information that, when ignored, may result in potential loss, |
|
injury, or even death. |
|
|
Preface 3
TVS-x72X User Guide
2. Product Overview
This chapter provides basic information about the QNAP device.
About the TVS-x72X
The TVS-x72X is a high-performance NAS powered by an Intel® Core™ i3 processor and supports up to 64 GB of DDR4 memory. The TVS-x72X comes in 6-drive bay and 8-drive bay models. It features an HDMI port for external displays and a USB One Touch Copy port for quick backup and data transfer, with a built-in 10GbE connectivity port that provides multiple network speeds for boosted virtualization performance. The TVS-x72X also supports M.2 NVMe SSDs for cache acceleration and two PCIe expansion slots to expand the NAS application capacity.
Hardware Specifications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP-authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty. QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com.
Ordering P/N |
Drive bays |
Memory |
Power supply |
TVS-672X-i3-8G |
6 |
8 GB |
Single |
|
|
|
|
TVS-872X-i3-8G |
8 |
8 GB |
Single |
|
|
|
|
Component |
|
|
TVS-672X-i3-8G |
TVS-872X-i3-8G |
Processor |
|
|
|
|
|
|
|
||
CPU |
Intel® Core™ i3-8100T |
|
||
|
|
|
||
Frequency |
4 core/4-thread/3.1 GHz |
|
||
|
|
|
|
|
Architecture |
x86 64-bit |
|
|
|
|
|
|
|
|
Encryption engine |
AES-NI |
|
|
|
|
|
|
|
|
Memory |
|
|
|
|
|
|
|
||
Pre-installed |
8 GB RAM: 1 x 8 GB DDR4 SODIMM |
|
||
memory |
|
|
|
|
Memory slots |
2 x DDR4 SODIMM |
|
||
|
|
Important |
|
|
|
|
|
||
|
|
• |
Use only QNAP memory modules to maintain system |
|
|
|
|
performance and stability. For NAS devices with more than |
|
|
|
|
one memory slot, use QNAP modules with identical |
|
|
|
|
specifications. |
|
|
|
• |
Using unsupported modules may degrade performance, cause |
|
|
|
|
errors, or prevent the operating system from starting. |
|
|
|
|
|
|
Product Overview 4
TVS-x72X User Guide
Component |
|
|
TVS-672X-i3-8G |
TVS-872X-i3-8G |
Maximum memory |
64 GB RAM: 2 x 32 GB |
|
||
|
|
|
||
Flash memory |
5 GB (dual-boot OS protection) |
|
||
|
|
|
|
|
Storage |
|
|
|
|
|
|
|
||
Drive bays |
6 x 3.5-inch SATA 6 Gbps |
8 x 3.5-inch SATA 6 Gbps |
||
|
|
|
|
|
|
|
|
Tip |
|
|
|
|
|
|
|
|
|
The drive bays are backward compatible with SATA 3 Gbps drives. |
|
|
|
|
|
|
|
|
|
||
Drive compatibility |
3.5-inch bays: |
|
||
|
• |
3.5-inch SATA hard disk drives |
|
|
|
• |
2.5-inch SATA hard disk drives |
|
|
|
• |
2.5-inch SATA solid-state drives |
|
|
|
|
|
||
M.2 SSD slots |
2 x PCIe Gen 3 x 2 NVMe |
|
||
|
|
|
|
|
M.2 SSD form |
2280 |
|
|
|
factor |
|
|
|
|
SSD cache |
3.5-inch drive bays: 1 to 6 |
3.5-inch drive bays: 1 to 8 |
||
acceleration support |
|
|
|
|
• |
M.2 SSD slots: 1 to 2 |
|
||
|
|
|||
|
• |
M.2 SSD slots on an M.2 SSD expansion card |
||
|
|
|||
Hot-swapping |
The device supports hot-swapping drives except for the following: |
|||
|
• M.2 SSDs |
|
||
|
• |
SSD cache drives |
|
|
|
|
|
|
|
Network |
|
|
|
|
|
|
|
||
10 Gigabit Ethernet |
1 x 10 GBase-T RJ45 |
|
||
port |
|
|
Note |
|
|
|
|
|
|
|
|
|
This 10 GBase-T port provides 5 network connection speeds: |
|
|
|
|
10G, 5G, 2.5G, 1G, and 100 M. |
|
|
|
|
||
Gigabit Ethernet |
2 x GbE RJ45 |
|
||
ports |
|
|
|
|
|
|
|
|
|
Wake-on-LAN |
No |
|
|
|
|
|
|
||
External I/O Ports & Expansion Slots |
|
|||
|
|
|
|
|
PCIe slots |
• |
1 x PCIe 3.0 x16 |
|
|
|
• |
1 x PCIe 3.0 x4 (PCH) |
|
|
|
|
|
|
|
Product Overview 5
TVS-x72X User Guide
Component |
|
|
TVS-672X-i3-8G |
|
TVS-872X-i3-8G |
USB ports |
Front: |
|
|||
|
1 x USB 3.2 Gen 2 (10Gbps) 5V/1A Type-A |
|
|||
|
|
|
Note |
|
|
|
|
|
|
||
|
|
|
This USB port supports One Touch Copy. |
||
|
|
|
|
|
|
|
Rear: |
|
|||
|
• |
1 x USB 3.2 Gen 2 (10Gbps) 5V/1A Type-A |
|||
|
• 1 x USB 3.2 Gen 1 Type-A |
|
|||
|
• |
2 x USB 3.2 Gen 2 (10Gbps) 5V/3A Type-C |
|||
|
|
||||
HDMI ports |
1 x HDMI 2.0 (up to 3840 x 2160 resolution at 60Hz) |
||||
|
|
|
|||
Interface |
Monochrome backlit LCD display |
|
|||
|
|
|
|
|
|
IR sensor |
1 |
|
|
|
|
|
|
|
Note |
|
|
|
|
|
|
||
|
|
|
The IR sensor requires a graphics card. |
||
|
|
|
The QNAP RM-IR004 remote control is an optional separate |
||
|
|
|
purchase. |
|
|
|
|
|
|
||
Buttons |
• |
LCD enter |
|
||
|
• |
LCD select |
|
||
|
• |
Power |
|
||
|
• |
Reset |
|
||
|
• USB One Touch Copy |
|
|||
|
|
|
|
|
|
Dimensions |
|
|
|
|
|
|
|
|
|||
Form factor |
Tower |
|
|||
|
|
|
|||
Dimensions (H x W |
188.2 x 264.3 x 279.6 mm |
|
188.2 x 329.3 x 279.6 mm |
||
x D) |
(7.41 x 10.41 x 11.01 in) |
|
(7.41 x 12.96 x 11.01 in) |
||
|
|
|
|
||
Net weight |
8.07 kg |
|
9.19 kg |
||
|
(17.79 lbs) |
|
(20.26 lbs) |
||
Others |
|
|
|
|
|
|
|
|
|||
Power supply unit |
250W, 100-240V AC, 50/60 Hz |
|
|||
|
|
|
|||
System battery |
CR2032 lithium battery (3V, 225 mAh) |
|
|||
|
|
|
|||
Sound level |
23.8 dB(A) |
|
24.2 dB(A) |
||
|
|
|
|
|
|
|
|
|
Note |
|
|
|
|
|
|
||
|
|
|
The sound level was tested at a bystander position, which is within |
||
|
|
|
one meter of the NAS. The test NAS operated at low speed with |
||
|
|
|
the maximum number of drives installed. |
||
|
|
|
|||
Fans |
• System: 1 x 120mm, 12V DC fan |
|
• System: 2 x 120mm, 12V DC fans |
||
|
• |
CPU: 2 x 60mm blower fans |
|
• CPU: 2 x 60mm blower fans |
|
|
|
|
|
||
Operating |
0˚C to 40˚C (32˚F to 104˚F) |
|
|||
temperature |
|
|
|
|
|
Product Overview 6
TVS-x72X User Guide
Component |
|
TVS-672X-i3-8G |
|
TVS-872X-i3-8G |
Relative humidity |
• |
Non-condensing relative humidity: 5% to 95% |
|
|
|
• |
Wet-bulb temperature: 27˚C (80.6˚F) |
|
|
|
|
|
||
Security slot |
Kensington security slot |
|
||
|
|
|
|
|
Tip
For the list of compatible expansion cards, go to https://www.qnap.com/compatibility
Package Contents
Item |
|
Quantity |
TVS-x72X |
1 |
|
|
|
|
Power cord |
1 |
|
|
|
|
Ethernet cables |
1 x 10 GbE (Cat 6a) |
|
|
|
|
Screws for 3.5-inch drives |
• |
TVS-672X: 18 |
|
• |
TVS-872X: 24 |
|
|
|
Screws for 2.5-inch drives |
• |
TVS-672X: 18 |
|
• |
TVS-872X: 24 |
|
|
|
Drive tray keys |
2 |
|
|
|
|
Heatsinks for M.2 SSDs |
2 |
|
|
|
|
Quick Installation Guide (QIG) |
1 |
|
|
|
|
Components
Product Overview 7
TVS-x72X User Guide
Front Panel
TVS-x72X
No. |
Component |
No. |
Component |
1 |
LCD panel |
7 |
USB One Touch Copy button |
|
|
|
|
2 |
LCD enter button |
8 |
IR sensor |
|
|
|
|
3 |
LCD select button |
9 |
M.2 SSD LEDs |
|
|
|
|
4 |
Drive LEDs |
10 |
LAN LED |
|
|
|
|
5 |
Power button |
11 |
USB LED |
|
|
|
|
6 |
USB 3.2 Gen 2 One Touch Copy Type-A port |
12 |
Status LED |
|
|
|
|
Product Overview 8
TVS-x72X User Guide
Rear Panel
TVS-672X
Tip
Only Gigabit Ethernet ports support Wake-on-LAN configurations.
No. |
|
Component |
No. |
|
Component |
1 |
Power input |
9 |
10 |
Gigabit Ethernet port (RJ45) |
|
|
|
|
|
||
2 |
System fan 1 |
10 |
HDMI 2.0 port |
||
|
|
|
|
||
3 |
System fan 2 |
11 |
PCIe full-height covers |
||
|
|
|
|
||
4 |
Kensington security slot |
12 |
Reset button |
||
|
|
|
|
|
|
5 |
Gigabit Ethernet ports (RJ45) |
13 |
10 |
Gigabit Ethernet activity LED |
|
|
|
|
|
|
|
6 |
USB 3.2 |
Gen 2 5V/1A (10Gbps) Type-A port |
14 |
10 |
Gigabit Ethernet speed LED |
|
|
|
|
|
|
7 |
USB 3.2 |
Gen 2 5V/3A (10Gbps) Type-C ports |
15 |
Gigabit Ethernet activity LED |
|
|
|
|
|
|
|
8 |
USB 3.2 |
Gen 1 Type-A port |
16 |
Gigabit Ethernet speed LED |
|
|
|
|
|
|
|
Product Overview 9
TVS-x72X User Guide
TVS-872X
Tip
Only Gigabit Ethernet ports support Wake-on-LAN configurations.
No. |
|
Component |
No. |
|
Component |
1 |
Kensington security slot |
9 |
10 |
Gigabit Ethernet port (RJ45) |
|
|
|
|
|
||
2 |
Power input |
10 |
HDMI 2.0 port |
||
|
|
|
|
||
3 |
System fan 1 |
11 |
PCIe full-height covers |
||
|
|
|
|
||
4 |
System fan 2 |
12 |
Reset button |
||
|
|
|
|
|
|
5 |
Gigabit Ethernet ports (RJ45) |
13 |
10 |
Gigabit Ethernet activity LED |
|
|
|
|
|
|
|
6 |
USB 3.2 |
Gen 2 5V/1A (10Gbps) Type-A port |
14 |
10 |
Gigabit Ethernet speed LED |
|
|
|
|
|
|
7 |
USB 3.2 |
Gen 2 5V/3A (10Gbps) Type-C ports |
15 |
Gigabit Ethernet activity LED |
|
|
|
|
|
|
|
8 |
USB 3.2 |
Gen 1 Type-A port |
16 |
Gigabit Ethernet speed LED |
|
|
|
|
|
|
|
Product Overview 10
TVS-x72X User Guide
System Board
No. |
|
Component |
No. |
Component |
1 |
PCIe slot 1 |
(PCIe 3.0 x16) |
4 |
M.2 SSD slot 1 |
|
|
|
|
|
2 |
PCIe slot 2 |
(PCIe 3.0 x4) |
5 |
Memory slot 1 |
|
|
|
|
|
3 |
M.2 SSD slot 2 |
6 |
Memory slot 2 |
|
|
|
|
|
|
Drive Numbering
TVS-672X
Product Overview 11
TVS-x72X User Guide
TVS-872X
Installation Requirements
Category |
|
Item |
Environment |
• |
Room temperature: 0˚C to 40˚C (32˚F to 104˚F) |
|
• |
Non-condensing relative humidity: 5% to 95% |
|
• |
Wet-bulb temperature: 27˚C (80.6˚F) |
|
• |
Flat, anti-static surface without exposure to direct sunlight, liquids, |
|
|
or chemicals |
|
• |
Free from objects that may obstruct NAS ventilation or apply |
|
|
pressure to the NAS or power cord |
|
|
|
Hardware and peripherals |
• |
Storage drives |
|
|
For the list of compatible drive models, go to https:// |
|
|
www.qnap.com/compatibility. |
|
• |
Network cable |
|
|
|
Tools |
• |
Phillips #1 or #2 screwdriver |
|
• |
Flat head screwdriver |
|
• |
Anti-static wrist strap |
|
|
|
Setting Up the NAS
Important
Read all safety requirements and information carefully before setting up the NAS or installing NAS components.
1.Place your NAS device in an environment that meets the requirements. For details, see Installation Requirements.
Product Overview 12
TVS-x72X User Guide
2.Verify that the intake vents on the bottom of the case are unobstructed.
3.Install the drives.
For details, see the following topics:
•Installing 3.5-inch Drives on 3.5-inch Trays
•Installing 2.5-inch Drives on 3.5-inch Trays
•Installing M.2 Solid-State Drives
4.Optional: Install expansion cards.
For details, see Installing Expansion Cards.
5.Optional: Connect the expansion units.
For details, see Expansion Unit Installation.
6.Connect the power cord and all applicable cables.
7.Power on the NAS.
8.Install QTS.
Product Overview 13
TVS-x72X User Guide
3. Installation and Configuration
This chapter provides specific hardware and firmware installation and configuration steps.
Hardware Installation
This section provides information on installing drives, memory modules, and expansion cards.
Drive Installation
The TVS-x72X is compatible with 3.5-inch and 2.5-inch hard drives, 2.5-inch solid-state drives, and M.2 solid-state drives.
Installing 3.5-inch Drives on 3.5-inch Trays
Warning
•Installing a drive deletes all data on the drive.
•Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1.Power off the NAS.
2.Remove the drive tray.
a. Optional: Unlock the tray.
Note
The preinstalled drive trays come unlocked.
Important
Ensure the drive tray keys are stored in a safe place.
b. Pull the handle to release the tray.
Installation and Configuration 14
TVS-x72X User Guide
c. Pull the tray out.
3.Install a drive on the tray.
a. Remove the fastening panels from the sides of the drive tray.
b.Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray.
c.Attach the fastening panels to lock the drive to the tray.
Installation and Configuration 15
TVS-x72X User Guide
d. Optional: Attach the screws.
Important
QNAP recommends attaching the screws to the drive trays during transport.
4.Load the tray into the bay.
a.Insert the tray into the bay.
b.Push the handle.
Installation and Configuration 16
TVS-x72X User Guide
c. Lock the tray.
5. Power on the NAS.
Installing 2.5-inch Drives on 3.5-inch Trays
Warning
•Installing a drive deletes all data on the drive.
•Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1.Power off the NAS.
2.Remove the drive tray.
Installation and Configuration 17
TVS-x72X User Guide
a. Optional: Unlock the tray.
Note
The preinstalled drive trays come unlocked.
Important
Ensure the drive tray keys are stored in a safe place.
b.Pull the handle to release the tray.
c.Pull the tray out.
3. Install a drive on the tray.
Installation and Configuration 18
TVS-x72X User Guide
a. Remove the right fastening panel from the drive tray.
Important
QNAP recommends attaching the screws to the drive trays during transport.
b.Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray.
c.Attach the screws.
4. Load the tray into the bay.
Installation and Configuration 19
TVS-x72X User Guide
a.Insert the tray into the bay.
b.Push the handle.
c. Lock the tray.
5. Power on the NAS.
Installing M.2 Solid-State Drives
The device has two M.2 SSD slots on the system board.
For details, see System Board.
For a list of compatible M.2 SSDs, go to http://www.qnap.com/compatibility.
Installation and Configuration 20
Loading...