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TS-h3088XU-RP
User Manual
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QNAP TS-h3088XU-RP User Manual

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TS-h3088XU-RP
User Guide
Document Version: 1 13/01/2021
TS-h3088XU-RP User Guide

Contents

1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
Front Panel...............................................................................................................................................7
Rear Panel................................................................................................................................................8
System Board...........................................................................................................................................9
Drive Numbering.......................................................................................................................................9
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 13
Installing 2.5-inch Solid-State Drives......................................................................................................13
Replacing Memory Modules...................................................................................................................15
Replacing Expansion Cards................................................................................................................... 19
Hot-Swapping Redundant Power Supply Units......................................................................................23
Replacing Fans.......................................................................................................................................24
Expansion Unit Installation..................................................................................................................... 29
Rail Kits.................................................................................................................................................. 35
QuTS hero Installation................................................................................................................................ 36
Installing QuTS hero Using Qfinder Pro................................................................................................. 36
Installing QuTS hero Using the Cloud Key.............................................................................................38
4. Basic Operations
Power Button.............................................................................................................................................. 41
Reset Button............................................................................................................................................... 41
LEDs........................................................................................................................................................... 42
Audio Alert.................................................................................................................................................. 45
5. NAS Migration
NAS Migration Requirements..................................................................................................................... 46
Status and Setting Changes After NAS Migration...................................................................................... 46
Migrating a NAS..........................................................................................................................................47
6. Troubleshooting
7. Glossary
1
myQNAPcloud Link.....................................................................................................................................50
myQNAPcloud............................................................................................................................................ 50
Qfinder Pro................................................................................................................................................. 50
QuTS hero.................................................................................................................................................. 50
8. Notices
2
TS-h3088XU-RP User Guide

1. Preface

About This Guide

This guide provides information about the device and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information.

Audience

This document is intended for storage administrators. This guide assumes that the user is knowledgeable and qualified to install, maintain, and troubleshoot issues involving servers, server components, and storage systems. This guide also assumes that the user is trained to recognize hazards, including the appropriate actions the user needs to take to prevent personal injury and damage to data and property.

Document Conventions

Symbol Description
Notes provide default configuration settings and other supplementary information.
Important notes provide information on required configuration settings and other critical information.
Tips provide recommendations or alternative methods of performing tasks or configuring settings.
Warnings provide information that, when ignored, may result in potential loss, injury, or even death.
Preface 3
TS-h3088XU-RP User Guide

2. Product Overview

This chapter provides basic information about the QNAP device.

About the TS-h3088XU-RP

Powered by an Intel® Xeon® W processor, the all-flash TS-h3088XU-RP is designed to deliver a scalable platform for enterprise-level solutions. Featuring 30 SATA drive bays, this ZFS NAS supports inline data deduplication and compression, 65536 snapshots, and real-time SnapSync, a disaster recovery solution that enables you to automatically back up data from one NAS to another. The TS-h3088XU-RP is ideal for I/O­intensive and latency-sensitive applications, satisfying performance demands in virtualization, data centers, and mission-critical tasks.

Hardware Specifications

Warning
• If your QNAP product has hardware defects, return the product to QNAP or a QNAP­authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty.
• QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third-party applications.
• For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com.
Ordering P/N CPU Memory Power supply
TS-h3088XU-RP-W1250-32G Intel® Xeon® W-1250 32 GB Redundant
TS-h3088XU-RP-W1270-64G Intel® Xeon® W-1270 64 GB Redundant
Component TS-h3088XU-RP-W1250-32G TS-h3088XU-RP-W1270-64G
Processor
CPU Intel® Xeon® W-1250 Intel® Xeon® W-1270
Frequency 6-core/12-thread 3.3 GHz base/4.7 GHz
turbo
Architecture x86 64-bit
Encryption engine AES-NI
Memory
Pre-installed memory
32 GB RAM: 2 x 16 GB UDIMM DDR4 ECC
8-core/16-thread 3.4 GHz base/5.0 GHz turbo
64 GB RAM: 4 x 16 GB UDIMM DDR4 ECC
Product Overview 4
TS-h3088XU-RP User Guide
Component TS-h3088XU-RP-W1250-32G TS-h3088XU-RP-W1270-64G
Memory slots 4 x DDR4 Long-DIMM
Important
• Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications.
• Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting.
Maximum memory 128 GB RAM: 4 x 32 GB
Flash memory 5 GB (dual-boot OS protection)
Storage
Drive bays 30 x 2.5-inch SATA 6 Gbps
Tip
The drive bays are backward compatible with SATA 3 Gbps drives.
Drive compatibility 2.5-inch bays:
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
Important
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
SSD cache
Supported
acceleration support
Hot-swapping Supported
Network
25 Gigabit Ethernet
2 x 25 GbE SFP28
ports
2.5 Gigabit Ethernet
4 x 2.5 GbE RJ45
ports
External I/O Ports & Expansion Slots
PCIe slots • 1 x PCIe 3.0 x8 (slot 1)
• 2 x PCIe 3.0 x4 (slots 2 and 3)
Important
• One dual-port 25GbE SFP28 network expansion card is pre­installed on PCIe slot 1.
• Slot 1 will reduce its speed from x8 to x4 if an expansion card is installed on slot 2.
For details, see System Board.
Product Overview 5
TS-h3088XU-RP User Guide
Component TS-h3088XU-RP-W1250-32G TS-h3088XU-RP-W1270-64G
USB ports • 2 x USB 3.2 Gen 2 (10Gbps) 5V/1A Type-A
• 2 x USB 3.2 Gen 2 (10Gbps) 5V/3A Type-C
HDMI ports 1 x HDMI 1.4b (up to 4096 x 2160 resolution at 30 Hz)
Interface
Buttons • Power
• Reset
Dimensions
Form factor 2U Rackmount
Dimensions (H x W x D)
88.3 x 481.07 x 515.02 mm (3.48 x 18.94 x 20.28 in)
Net weight 12.26 kg (27.03 lbs)
Other
Rail compatibility RAIL-A03-57
Note
• Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized reseller or go to http://shop.qnap.com.
• Information on rail kit installation can be found in the installation guide included in the rail kit package.
Power supply unit 2 x 550W, 100-240V AC, 50/60 Hz
System battery CR2032 lithium battery (3V, 225 mAh)
Sound level 53 dB(A)
Note
The sound level was tested at a bystander position, which is within one meter of the NAS. The test NAS operated at low speed with the maximum number of drives installed.
Fans System: 3 x 60 mm, 12V DC fans
Operating
0˚C to 40˚C (32˚F to 104˚F)
temperature
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Tip
For the list of compatible drive models and expansion cards, go to https://www.qnap.com/
compatibility.

Package Contents

Item Quantity
TS-h3088XU-RP 1
Power cord 2
Product Overview 6
Item Quantity
Ethernet cable 1 x Cat5e
Screws for 2.5-inch drives 120
Quick Installation Guide (QIG) 1

Components

Front Panel

TS-h3088XU-RP User Guide
No. Component No. Component
1 Drive activity LED 5 System status LED
2 Drive status LED 6 LAN LED
3 Power button 7 Expansion unit LED
4 10 Gigabit Ethernet LED - -
Product Overview 7

Rear Panel

TS-h3088XU-RP User Guide
No. Component No. Component
1 PCIe low-profile covers 9 Drive status LED
2 25 Gigabit Ethernet ports 10 Power supply unit 1
3 25 Gigabit Ethernet speed LED 11 Power supply unit 2
4 25 Gigabit Ethernet activity LED 12 Reset button
5 USB 3.2 Gen 2 Type-A ports 13 Maintenance port
Note
This port is only for engineering purposes.
6 2.5 Gigabit Ethernet speed LED 14 2.5 Gigabit Ethernet ports
7 2.5 Gigabit Ethernet activity LED 15 USB 3.2 Gen 2 Type-C ports
8 Drive activity LED 16 HDMI 1.4b port
Product Overview 8

System Board

TS-h3088XU-RP User Guide
No. Component No. Component
1 Memory slot 1 5 PCIe slot 1 (PCIe 3.0 x8)
Note
One dual-port 25GbE SFP28 network expansion card is pre­installed on PCIe slot 1.
2 Memory slot 2 6 PCIe slot 2 (PCIe 3.0 x4)
3 Memory slot 3 7 PCIe slot 3 (PCIe 3.0 x4)
4 Memory slot 4 - -

Drive Numbering

Front Drive Numbering
Product Overview 9
TS-h3088XU-RP User Guide
Rear Drive Numbering

Safety Information

The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.
• Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions, and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid serious injuries, a trained service technician must disconnect all PSU cords from the device before installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery manufacturer.
Product Overview 10
TS-h3088XU-RP User Guide
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected to a power source.
•
Moving components: Keep your body parts away from other moving components.

Installation Requirements

Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids, or chemicals
• Free from objects that may obstruct NAS ventilation or apply pressure to the NAS or power cord
Hardware and peripherals • Storage drives
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap

Setting Up the NAS

Important
Read all safety requirements and information carefully before setting up the NAS or installing NAS components.
1. Place your NAS device in an environment that meets the requirements. For details, see Installation Requirements.
2. Install the NAS on a rack.
3. Install the drives.
For details, see Installing 2.5-inch Solid-State Drives.
4. Install expansion cards. For details, see Replacing Expansion Cards.
5. Connect the Expansion Units.
Product Overview 11
TS-h3088XU-RP User Guide
For details, see the following topics:
• Connecting SAS Expansion Units
• Connecting USB Expansion Units
6. Connect the power cord and all applicable cables.
7. Power on the NAS.
For details, see Front Panel.
8. Install QuTS hero. For details, see QuTS hero Installation.
9. Log on to QuTS hero. If QuTS hero finds unused disks in your NAS, it will ask you to initialize these disks. Click Initialize to start the process.
Product Overview 12
TS-h3088XU-RP User Guide

3. Installation and Configuration

This chapter provides specific hardware and firmware installation and configuration steps.

Hardware Installation

This section provides information on removing or installing drives, memory modules, expansion cards, power supply units, fans, rail kits, and expansion units.

Installing 2.5-inch Solid-State Drives

Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan blades.
•
Other moving components: Keep your hands and other body parts away from other moving components.
Important
• This device only supports drives with a maximum height of 15mm.
• For the list of compatible drive models, go to https://www.qnap.com/compatibility.
1. Power off the NAS.
2. Remove the drive tray.
a. Pull the handle to release the tray.
b. Pull the tray out.
Installation and Configuration 13
TS-h3088XU-RP User Guide
3. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
b. Attach the screws.
4. Load the tray into the bay.
a. Insert the tray into the bay.
Installation and Configuration 14
TS-h3088XU-RP User Guide
b. Push the handle.
5. Power on the NAS.

Replacing Memory Modules

The TS-h3088XU-RP has 4 memory slots. You can increase the memory capacity of the NAS by upgrading memory modules. For optimal performance, replace memory modules in all four slots at the same time. This NAS also comes with two or four ECC memory modules. ECC memory modules provide extra protection from undetected data corruption.
Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
Important
• QNAP recommends installing modules in pairs.
• Ensure that each pair uses identical modules.
• Install the pairs in sequence and follow the assigned slots for each pair.
• Install memory modules in groups of two. When installing two memory modules, install the memory in slots 1 and 3.
• For details on slot numbering, see System Board.
• Use only all ECC memory modules, or all non-ECC memory modules. Installing both types of memory modules will cause the ECC modules to perform as non-ECC modules.
Module Pair Slot Number
First pair Slots 1 and 3
Second pair Slots 2 and 4
Installation and Configuration 15
Warning
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan blades.
•
Other moving components: Keep your hands and other body parts away from other moving components.
1. Power off the device.
2. Disconnect the power cord from the electrical outlet.
TS-h3088XU-RP User Guide
3. Disconnect all cables and external attachments.
4. Remove the case cover from the rear half of the device.
a. Loosen the screws.
b. Lift the cover off the device.
5. Remove an existing module.
a. Push the retention clips outward simultaneously to release the module.
b. Verify that the module has tilted upward and is completely released from the slot.
Installation and Configuration 16
TS-h3088XU-RP User Guide
Warning
Attempting to remove a module that is not completely released may damage the module and the motherboard.
c. Hold the module by the edges.
d. Carefully slide the module out of the slot.
Warning
• Do not touch the internal components, particularly the metal connectors.
• Do not bend the module.
6. Install a new module.
a. Align the notch with the ridge in the slot.
b. Insert the module into the slot.
Installation and Configuration 17
TS-h3088XU-RP User Guide
c. Verify that the metal connectors are completely inserted into the slot.
d. Carefully press down on the module until the retention clips lock the module into place.
7. Attach the case cover on the rear half of the device.
a. Place the cover on the device.
b. Tighten the screws.
8. Connect all cables and external attachments.
9. Power on the device.
10. Verify that the module is recognized by the device.
Installation and Configuration 18
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