TS-h1886XU-RP
User Guide
Document Version: 1 08/10/2020
TS-h1886XU-RP User Guide
Contents |
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1. Preface |
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About This Guide.......................................................................................................................................... |
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Audience....................................................................................................................................................... |
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Document Conventions................................................................................................................................ |
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2. Product Overview |
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About the TS-h1886XU-RP.......................................................................................................................... |
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Hardware Specifications............................................................................................................................... |
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Package Contents........................................................................................................................................ |
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Components................................................................................................................................................. |
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Front Panel............................................................................................................................................... |
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Rear Panel................................................................................................................................................ |
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Rear Panel Network Interface.................................................................................................................. |
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Rear Panel LED........................................................................................................................................ |
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System Board........................................................................................................................................... |
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Drive Numbering..................................................................................................................................... |
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Safety Information....................................................................................................................................... |
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Installation Requirements........................................................................................................................... |
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Setting up the NAS..................................................................................................................................... |
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3. Installation and Configuration |
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Hardware Installation.................................................................................................................................. |
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Removing the Case Cover..................................................................................................................... |
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Attaching the Case Cover....................................................................................................................... |
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Drive Installation..................................................................................................................................... |
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Replacing Memory Modules................................................................................................................... |
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Replacing Expansion Cards................................................................................................................... |
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Hot-Swapping Redundant Power Supply Units...................................................................................... |
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Rail Kits.................................................................................................................................................. |
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Expansion Unit Installation..................................................................................................................... |
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QuTS hero Installation................................................................................................................................ |
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Installing QuTS hero Using Qfinder Pro................................................................................................. |
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Installing QuTS hero Using the Cloud Key............................................................................................. |
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4. Basic Operations |
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Power Button.............................................................................................................................................. |
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Reset Button............................................................................................................................................... |
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LEDs........................................................................................................................................................... |
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Audio Alert.................................................................................................................................................. |
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5. NAS Migration |
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NAS Migration Requirements..................................................................................................................... |
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Status and Setting Changes After NAS Migration...................................................................................... |
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Migrating a NAS.......................................................................................................................................... |
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6. Troubleshooting |
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Hot-swapping Failed Drives........................................................................................................................ |
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Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... |
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Recovering Unintentionally Removed Healthy Drives................................................................................ |
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Support and Other Resources.................................................................................................................... |
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7. Glossary |
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myQNAPcloud............................................................................................................................................ |
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myQNAPcloud Link..................................................................................................................................... |
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Qfinder Pro................................................................................................................................................. |
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QNAP ID..................................................................................................................................................... |
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QuTS hero.................................................................................................................................................. |
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8. Notices |
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Limited Warranty......................................................................................................................................... |
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Disclaimer................................................................................................................................................... |
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GNU Public License.................................................................................................................................... |
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CE Notice.................................................................................................................................................... |
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FCC Notice................................................................................................................................................. |
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VCCI Notice................................................................................................................................................ |
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BSMI Notice................................................................................................................................................ |
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SJ/T 11364-2006......................................................................................................................................... |
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TS-h1886XU-RP User Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information.
This document is intended for storage administrators. This guide assumes that the user is knowledgeable and qualified to install, maintain, and troubleshoot issues involving servers, server components, and storage systems. This guide also assumes that the user is trained to recognize hazards, including the appropriate actions the user needs to take to prevent personal injury and damage to data and property.
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Description |
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Notes provide default configuration settings and other supplementary |
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information. |
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Important notes provide information on required configuration settings and other |
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critical information. |
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Tips provide recommendations or alternative methods of performing tasks or |
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configuring settings. |
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Warnings provide information that, when ignored, may result in potential loss, |
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injury, or even death. |
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Preface 3
TS-h1886XU-RP User Guide
This chapter provides basic information about the QNAP device.
The TS-h1886XU-RP is an enterprise rackmount NAS that runs on QNAP's latest ZFS-based QuTS hero operating system to provide economic and reliable server-grade performance. Powered by Intel® Xeon® D processors, the NAS is equipped with four-channel 32 GB DDR4 Error Correcting Code (ECC) memory modules that are scalable to 128 GB to provide high data reliability for critical applications. Equipped with 10 Gigabit Ethernet ports and four PCIe Gen 3 expansion slots, the NAS can deliver fast data transfers and supports RDMA/RoCE to improve performance and lower CPU usage. The TS-h1886XU-RP supports up to 18 storage drives, and data integrity is ensured through the device's redundant power supply unit.
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAPauthorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third-party invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com.
Ordering P/N |
CPU |
Memory |
Power supply |
TS-h1886XU-RP- |
Intel® Xeon® D-1622 |
128 GB |
Redundant |
D1622-32GB |
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Component |
TS-h1886XU-RP-D1622-32GB |
Processor |
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CPU |
Intel® Xeon® D-1622 |
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Frequency |
4-core/8-thread 2.60 GHz/3.2 GHz burst |
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Architecture |
x86 64-bit |
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Encryption engine |
AES-NI |
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Memory |
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Pre-installed memory |
32 GB RAM: 2 x 16 GB UDIMM DDR4 ECC |
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Product Overview 4
TS-h1886XU-RP User Guide
Component |
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TS-h1886XU-RP-D1622-32GB |
Memory slots |
4 x Long-DIMM DDR4 |
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Important |
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Use only QNAP memory modules to maintain |
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system performance and stability. For NAS devices |
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with more than one memory slot, use QNAP |
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modules with identical specifications. |
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Using unsupported modules may degrade |
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performance, cause errors, or prevent the |
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operating system from starting. |
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Maximum memory |
128 GB: 4 x 32 GB |
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Flash memory |
5 GB (dual-boot OS protection) |
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Storage |
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Drive bays |
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12 x 3.5-inch SATA 6 Gbps |
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6 x 2.5-inch SATA 6 Gbps |
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Tip |
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The drive bays are backward compatible with SATA 3 |
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Gbps drives. |
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Drive compatibility |
3.5-inch bays: |
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3.5-inch SATA hard disk drives |
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2.5-inch SATA hard disk drives |
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2.5-inch SATA solid-state drives |
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2.5-inch bays: |
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2.5-inch SATA solid-state drives |
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SSD cache acceleration support |
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3.5-inch drive bays: 1 to 12 |
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2.5-inch drive bays: 13 to 18 |
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Hot-swapping |
Supported |
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Network |
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10 Gigabit Ethernet ports |
2 x 10GbE SFP+ SmartNIC port |
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Gigabit Ethernet ports |
4 x GbE RJ45 |
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Wake-on-LAN |
Yes (Gigabit Ethernet RJ45) |
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External I/O Ports & Expansion Slots |
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PCIe slots |
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2 x PCIe Gen 3.0 x4 |
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2 x PCIe Gen 3.0 x8 |
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Tip |
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For the list of compatible drive models and expansion |
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cards, go to https://www.qnap.com/compatibility. |
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USB ports |
2 x USB 3.2 Gen 1 Type-A |
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Interface |
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Product Overview 5
TS-h1886XU-RP User Guide
Component |
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TS-h1886XU-RP-D1622-32GB |
Buttons |
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Power |
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Reset |
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Dimensions |
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Form factor |
2U Rackmount |
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Dimensions (H x W x D) |
88.3 x 482 x 549.7 mm |
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(3.48 x 18.98 x 21.64 in) |
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Net weight |
12.73 kg (28.06 lbs) |
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Others |
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Rail compatibility |
RAIL-B02 |
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Note |
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Rail kits are not included with the NAS and must |
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be purchased separately. For details, contact an |
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authorized reseller or go to http://shop.qnap.com. |
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Information on rail kit installation can be found in |
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the installation guide included in the rail kit |
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package. |
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Power supply unit |
TS-h1886XU-RP: 2 x 550W, 100-240V AC, 50/60 Hz |
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System battery |
CR2032 lithium battery (3V, 225 mAh) |
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Sound level |
56.9 dB(A) |
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Note |
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The sound level was tested at a bystander position, |
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which is within one meter of the NAS. The test NAS |
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operated at low speed with the maximum number of |
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drives installed. |
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Fans |
System: 3 x 60 mm, 12V DC fans |
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Operating temperature |
0˚C to 40˚C (32˚F to 104˚F) |
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Relative humidity |
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Non-condensing relative humidity: 5% to 95% |
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Wet-bulb temperature: 27˚C (80.6˚F) |
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Tip
For the list of compatible drive models and expansion cards, go to https://www.qnap.com/ compatibility.
Item |
Quantity |
TS-h1886XU-RP NAS |
1 |
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Power cord |
2 |
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Ethernet cable |
2 x 1GbE (Cat5e) |
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Screws for 3.5-inch drives |
48 |
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Screws for 2.5-inch drives |
64 |
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Quick Installation Guide (QIG) |
1 |
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Product Overview 6
TS-h1886XU-RP User Guide
No. |
Component |
No. |
Component |
1 |
3.5-inch drive LEDs |
4 |
LAN LED |
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2 |
Power button |
5 |
Expansion unit LED |
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3 |
Status LED |
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Product Overview 7
TS-h1886XU-RP User Guide
No. |
Component |
No. |
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Component |
1 |
USB 3.2 Gen 1 Type-A ports |
4 |
Power supply unit 2 |
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2 |
PCIe low-profile covers |
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Tool port |
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Note |
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This port is only for engineering |
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purposes. |
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3 |
Power supply unit 1 |
6 |
Reset button |
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Note
Only Gigabit Ethernet RJ45 ports support Wake-on-LAN configurations.
No. |
Component |
Specifications |
No. |
Component |
Specifications |
1 |
Ethernet port 3 |
GbE RJ45 |
4 |
Ethernet port 5 |
10GbE SFP+ |
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2 |
Ethernet port 1 |
GbE RJ45 |
5 |
Ethernet port 2 |
GbE RJ45 |
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3 |
Ethernet port 6 |
10GbE SFP+ |
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Ethernet port 4 |
GbE RJ45 |
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Product Overview 8
TS-h1886XU-RP User Guide
No. |
Component |
No. |
Component |
1 |
Gigabit Ethernet speed LED |
4 |
10 Gigabit Ethernet activity LED |
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2 |
Gigabit Ethernet activity LED |
5 |
Drive status LED |
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3 |
10 Gigabit Ethernet speed LED |
6 |
Drive activity LED |
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Product Overview 9
TS-h1886XU-RP User Guide
No. |
Component |
No. |
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Component |
1 |
Memory slot 1 |
5 |
PCIe slot 4 (PCIe 3.0 x8) |
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Note |
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A 10GbE SFP+ SmartNIC card is |
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pre-installed in this PCIe slot. |
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2 |
Memory slot 2 |
6 |
PCIe slot 3 (PCIe 3.0 x4) |
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3 |
Memory slot 3 |
7 |
PCIe slot 2 (PCIe 3.0 x8) |
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4 |
Memory slot 4 |
8 |
PCIe slot 1 (PCIe 3.0 x4) |
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Front panel 3.5-inch drive bays
Rear panel 2.5-inch drive bays
Product Overview 10
TS-h1886XU-RP User Guide
The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations.
General Instructions
•The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.
•Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions, and installation and maintenance procedures should have physical access to the device.
•To avoid potential injury or damage to components, ensure that the drives and other internal system components have cooled before touching them.
•Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
•To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly grounded electrical outlet.
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Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid serious injuries, a trained service technician must disconnect all PSU cords from the device before installing or replacing system components.
System Battery
•To avoid potential battery explosion, causing injury or damage to components, ensure that you replace the existing battery with a battery of the same type.
•Dispose of used batteries properly according to local regulations or the instructions of the battery manufacturer.
Moving Parts
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Moving fan blades: Keep your body parts away from moving fan blades while the device is connected to a power source.
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Moving components: Keep your body parts away from other moving components.
Product Overview 11
TS-h1886XU-RP User Guide
Category |
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Item |
Environment |
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Room temperature: 0˚C to 40˚C (32˚F to 104˚F) |
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Non-condensing relative humidity: 5% to 95% |
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Wet-bulb temperature: 27˚C (80.6˚F) |
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Flat, anti-static surface without exposure to direct sunlight, liquids, |
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or chemicals |
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Free from objects that may obstruct NAS ventilation or apply |
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pressure to the NAS or power cord |
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Hardware and peripherals |
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Storage drives |
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For the list of compatible drive models, go to https:// |
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www.qnap.com/compatibility. |
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Network cable |
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Tools |
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Phillips #1 or #2 screwdriver |
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Flat head screwdriver |
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Anti-static wrist strap |
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Important
Read all safety requirements and information carefully before setting up the NAS or installing NAS components.
1.Place your NAS device in an environment that meets the requirements. For details, see Installation Requirements.
2.Install the NAS on a rack.
3.Verify that the intake vents on the bottom of the case are unobstructed.
4.Install the drives.
For details, see the following topics:
•Installing 3.5-inch Hard Drives on 3.5-inch Trays
•Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
•Installing 2.5-inch Hard Drives or Solid-State Drives on 2.5-inch Trays
5.Optional: Install expansion cards.
For details, see Replacing Expansion Cards.
6.Optional: Connect the expansion units.
For details, see Expansion Unit Installation.
7.Connect the power cord and all applicable cables.
8.Power on the NAS.
Product Overview 12
TS-h1886XU-RP User Guide
9.Install QuTS hero.
For details, see QuTS hero Installation.
10.Log on to QuTS hero.
Product Overview 13
TS-h1886XU-RP User Guide
This chapter provides specific hardware and firmware installation and configuration steps.
This section provides information on installing drives, memory modules, and expansion cards.
Warning
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
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Moving fan blades: Keep your hands and other body parts away from moving fan blades.
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Other moving components: Keep your hands and other body parts away from other moving components.
1.Power off the device.
2.Disconnect the power cord from the electrical outlet.
3.Disconnect all cables and external attachments.
4.Remove the case cover. a. Loosen the screws.
Installation and Configuration 14
TS-h1886XU-RP User Guide
b.Slide the cover back.
c.Lift the cover off the NAS.
Warning
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Installation and Configuration 15
TS-h1886XU-RP User Guide
Moving fan blades: Keep your hands and other body parts away from moving fan blades.
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Other moving components: Keep your hands and other body parts away from other moving components.
1.Place the cover on the NAS.
2.Slide the cover forward.
3. Tighten the screws.
Installation and Configuration 16
TS-h1886XU-RP User Guide
4.Connect all cables and external attachments.
5.Connect the power cord to the electrical outlet.
6.Power on the device.
The TS-h1886XU-RP is compatible with 3.5-inch and 2.5-inch hard drives, and 2.5-inch solid state drives.
Warning
•Installing a drive deletes all data on the drive.
•Observe electrostatic discharge (ESD) procedures to avoid damage to components.
Moving fan blades: Keep your hands and other body parts away from moving fan blades.
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Other moving components: Keep your hands and other body parts away from other moving components.
1.Power off the NAS.
2.Remove the drive tray.
a.Pull the handle to release the tray.
b.Pull the tray out.
Installation and Configuration 17