QNAP TS-h1886XU-RP-D1622-32G operation manual

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TS-h1886XU-RP

User Guide

Document Version: 1 08/10/2020

TS-h1886XU-RP User Guide

Contents

 

1. Preface

 

About This Guide..........................................................................................................................................

3

Audience.......................................................................................................................................................

3

Document Conventions................................................................................................................................

3

2. Product Overview

 

About the TS-h1886XU-RP..........................................................................................................................

4

Hardware Specifications...............................................................................................................................

4

Package Contents........................................................................................................................................

6

Components.................................................................................................................................................

7

Front Panel...............................................................................................................................................

7

Rear Panel................................................................................................................................................

7

Rear Panel Network Interface..................................................................................................................

8

Rear Panel LED........................................................................................................................................

9

System Board...........................................................................................................................................

9

Drive Numbering.....................................................................................................................................

10

Safety Information.......................................................................................................................................

11

Installation Requirements...........................................................................................................................

12

Setting up the NAS.....................................................................................................................................

12

3. Installation and Configuration

 

Hardware Installation..................................................................................................................................

14

Removing the Case Cover.....................................................................................................................

14

Attaching the Case Cover.......................................................................................................................

15

Drive Installation.....................................................................................................................................

17

Replacing Memory Modules...................................................................................................................

23

Replacing Expansion Cards...................................................................................................................

25

Hot-Swapping Redundant Power Supply Units......................................................................................

28

Rail Kits..................................................................................................................................................

30

Expansion Unit Installation.....................................................................................................................

30

QuTS hero Installation................................................................................................................................

34

Installing QuTS hero Using Qfinder Pro.................................................................................................

35

Installing QuTS hero Using the Cloud Key.............................................................................................

37

4. Basic Operations

 

Power Button..............................................................................................................................................

40

Reset Button...............................................................................................................................................

40

LEDs...........................................................................................................................................................

41

Audio Alert..................................................................................................................................................

42

5. NAS Migration

 

NAS Migration Requirements.....................................................................................................................

44

Status and Setting Changes After NAS Migration......................................................................................

44

Migrating a NAS..........................................................................................................................................

45

6. Troubleshooting

 

Hot-swapping Failed Drives........................................................................................................................

47

Forcing Qfinder Pro or myQNAPcloud to Locate the NAS.........................................................................

47

Recovering Unintentionally Removed Healthy Drives................................................................................

48

Support and Other Resources....................................................................................................................

48

1

7. Glossary

 

myQNAPcloud............................................................................................................................................

49

myQNAPcloud Link.....................................................................................................................................

49

Qfinder Pro.................................................................................................................................................

49

QNAP ID.....................................................................................................................................................

49

QuTS hero..................................................................................................................................................

49

8. Notices

 

Limited Warranty.........................................................................................................................................

50

Disclaimer...................................................................................................................................................

50

GNU Public License....................................................................................................................................

50

CE Notice....................................................................................................................................................

58

FCC Notice.................................................................................................................................................

58

VCCI Notice................................................................................................................................................

58

BSMI Notice................................................................................................................................................

59

SJ/T 11364-2006.........................................................................................................................................

59

2

TS-h1886XU-RP User Guide

1. Preface

About This Guide

This guide provides information about the device and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information.

Audience

This document is intended for storage administrators. This guide assumes that the user is knowledgeable and qualified to install, maintain, and troubleshoot issues involving servers, server components, and storage systems. This guide also assumes that the user is trained to recognize hazards, including the appropriate actions the user needs to take to prevent personal injury and damage to data and property.

Document Conventions

Symbol

Description

 

Notes provide default configuration settings and other supplementary

 

information.

 

 

 

Important notes provide information on required configuration settings and other

 

critical information.

 

 

 

Tips provide recommendations or alternative methods of performing tasks or

 

configuring settings.

 

 

 

Warnings provide information that, when ignored, may result in potential loss,

 

injury, or even death.

 

 

Preface 3

TS-h1886XU-RP User Guide

2. Product Overview

This chapter provides basic information about the QNAP device.

About the TS-h1886XU-RP

The TS-h1886XU-RP is an enterprise rackmount NAS that runs on QNAP's latest ZFS-based QuTS hero operating system to provide economic and reliable server-grade performance. Powered by Intel® Xeon® D processors, the NAS is equipped with four-channel 32 GB DDR4 Error Correcting Code (ECC) memory modules that are scalable to 128 GB to provide high data reliability for critical applications. Equipped with 10 Gigabit Ethernet ports and four PCIe Gen 3 expansion slots, the NAS can deliver fast data transfers and supports RDMA/RoCE to improve performance and lower CPU usage. The TS-h1886XU-RP supports up to 18 storage drives, and data integrity is ensured through the device's redundant power supply unit.

Hardware Specifications

Warning

If your QNAP product has hardware defects, return the product to QNAP or a QNAPauthorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third-party invalidates the warranty.

QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third-party applications.

For details, see the QNAP Warranty Terms and Conditions.

Tip

Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com.

Ordering P/N

CPU

Memory

Power supply

TS-h1886XU-RP-

Intel® Xeon® D-1622

128 GB

Redundant

D1622-32GB

 

 

 

Component

TS-h1886XU-RP-D1622-32GB

Processor

 

 

 

CPU

Intel® Xeon® D-1622

 

 

Frequency

4-core/8-thread 2.60 GHz/3.2 GHz burst

 

 

Architecture

x86 64-bit

 

 

Encryption engine

AES-NI

 

 

Memory

 

 

 

Pre-installed memory

32 GB RAM: 2 x 16 GB UDIMM DDR4 ECC

 

 

Product Overview 4

TS-h1886XU-RP User Guide

Component

 

 

 

TS-h1886XU-RP-D1622-32GB

Memory slots

4 x Long-DIMM DDR4

 

 

 

Important

 

 

 

 

 

 

Use only QNAP memory modules to maintain

 

 

 

 

system performance and stability. For NAS devices

 

 

 

 

with more than one memory slot, use QNAP

 

 

 

 

modules with identical specifications.

 

 

 

Using unsupported modules may degrade

 

 

 

 

performance, cause errors, or prevent the

 

 

 

 

operating system from starting.

 

 

Maximum memory

128 GB: 4 x 32 GB

 

 

Flash memory

5 GB (dual-boot OS protection)

 

 

 

 

 

Storage

 

 

 

 

 

 

 

Drive bays

12 x 3.5-inch SATA 6 Gbps

 

6 x 2.5-inch SATA 6 Gbps

 

 

 

Tip

 

 

 

 

 

 

 

 

The drive bays are backward compatible with SATA 3

 

 

 

Gbps drives.

 

 

Drive compatibility

3.5-inch bays:

 

3.5-inch SATA hard disk drives

 

2.5-inch SATA hard disk drives

 

2.5-inch SATA solid-state drives

 

2.5-inch bays:

 

2.5-inch SATA solid-state drives

 

 

 

SSD cache acceleration support

3.5-inch drive bays: 1 to 12

 

2.5-inch drive bays: 13 to 18

 

 

 

Hot-swapping

Supported

 

 

 

 

 

 

Network

 

 

 

 

 

 

10 Gigabit Ethernet ports

2 x 10GbE SFP+ SmartNIC port

 

 

Gigabit Ethernet ports

4 x GbE RJ45

 

 

Wake-on-LAN

Yes (Gigabit Ethernet RJ45)

 

 

 

 

 

External I/O Ports & Expansion Slots

 

 

 

 

 

 

PCIe slots

2 x PCIe Gen 3.0 x4

 

2 x PCIe Gen 3.0 x8

 

 

 

Tip

 

 

 

 

 

 

 

 

For the list of compatible drive models and expansion

 

 

 

cards, go to https://www.qnap.com/compatibility.

 

 

USB ports

2 x USB 3.2 Gen 1 Type-A

 

 

 

 

 

Interface

 

 

 

 

 

 

 

 

 

Product Overview 5

TS-h1886XU-RP User Guide

Component

 

 

 

TS-h1886XU-RP-D1622-32GB

Buttons

Power

 

 

Reset

 

 

 

 

 

 

Dimensions

 

 

 

 

 

 

Form factor

2U Rackmount

 

 

Dimensions (H x W x D)

88.3 x 482 x 549.7 mm

 

(3.48 x 18.98 x 21.64 in)

Net weight

12.73 kg (28.06 lbs)

 

 

 

 

 

Others

 

 

 

 

 

 

 

Rail compatibility

RAIL-B02

 

 

 

 

Note

 

 

 

 

 

 

Rail kits are not included with the NAS and must

 

 

 

 

be purchased separately. For details, contact an

 

 

 

 

authorized reseller or go to http://shop.qnap.com.

 

 

 

Information on rail kit installation can be found in

 

 

 

 

the installation guide included in the rail kit

 

 

 

 

package.

 

 

Power supply unit

TS-h1886XU-RP: 2 x 550W, 100-240V AC, 50/60 Hz

 

 

System battery

CR2032 lithium battery (3V, 225 mAh)

 

 

 

Sound level

56.9 dB(A)

 

 

 

 

Note

 

 

 

 

 

 

The sound level was tested at a bystander position,

 

 

 

which is within one meter of the NAS. The test NAS

 

 

 

operated at low speed with the maximum number of

 

 

 

drives installed.

 

 

Fans

System: 3 x 60 mm, 12V DC fans

 

 

Operating temperature

0˚C to 40˚C (32˚F to 104˚F)

 

 

 

Relative humidity

Non-condensing relative humidity: 5% to 95%

 

Wet-bulb temperature: 27˚C (80.6˚F)

 

 

 

 

 

Tip

For the list of compatible drive models and expansion cards, go to https://www.qnap.com/ compatibility.

Package Contents

Item

Quantity

TS-h1886XU-RP NAS

1

 

 

Power cord

2

 

 

Ethernet cable

2 x 1GbE (Cat5e)

 

 

Screws for 3.5-inch drives

48

 

 

Screws for 2.5-inch drives

64

 

 

Quick Installation Guide (QIG)

1

 

 

Product Overview 6

QNAP TS-h1886XU-RP-D1622-32G operation manual

TS-h1886XU-RP User Guide

Components

Front Panel

No.

Component

No.

Component

1

3.5-inch drive LEDs

4

LAN LED

 

 

 

 

2

Power button

5

Expansion unit LED

 

 

 

 

3

Status LED

-

-

 

 

 

 

Rear Panel

Product Overview 7

TS-h1886XU-RP User Guide

No.

Component

No.

 

Component

1

USB 3.2 Gen 1 Type-A ports

4

Power supply unit 2

 

 

 

 

2

PCIe low-profile covers

5

Tool port

 

 

 

 

Note

 

 

 

 

 

 

 

 

This port is only for engineering

 

 

 

 

purposes.

 

 

 

 

3

Power supply unit 1

6

Reset button

 

 

 

 

 

Rear Panel Network Interface

Note

Only Gigabit Ethernet RJ45 ports support Wake-on-LAN configurations.

No.

Component

Specifications

No.

Component

Specifications

1

Ethernet port 3

GbE RJ45

4

Ethernet port 5

10GbE SFP+

 

 

 

 

 

 

2

Ethernet port 1

GbE RJ45

5

Ethernet port 2

GbE RJ45

 

 

 

 

 

 

3

Ethernet port 6

10GbE SFP+

6

Ethernet port 4

GbE RJ45

 

 

 

 

 

 

Product Overview 8

TS-h1886XU-RP User Guide

Rear Panel LED

No.

Component

No.

Component

1

Gigabit Ethernet speed LED

4

10 Gigabit Ethernet activity LED

 

 

 

 

2

Gigabit Ethernet activity LED

5

Drive status LED

 

 

 

 

3

10 Gigabit Ethernet speed LED

6

Drive activity LED

 

 

 

 

System Board

Product Overview 9

TS-h1886XU-RP User Guide

No.

Component

No.

 

Component

1

Memory slot 1

5

PCIe slot 4 (PCIe 3.0 x8)

 

 

 

 

Note

 

 

 

 

 

 

 

 

A 10GbE SFP+ SmartNIC card is

 

 

 

 

pre-installed in this PCIe slot.

 

 

 

 

2

Memory slot 2

6

PCIe slot 3 (PCIe 3.0 x4)

 

 

 

 

3

Memory slot 3

7

PCIe slot 2 (PCIe 3.0 x8)

 

 

 

 

4

Memory slot 4

8

PCIe slot 1 (PCIe 3.0 x4)

 

 

 

 

 

Drive Numbering

Front panel 3.5-inch drive bays

Rear panel 2.5-inch drive bays

Product Overview 10

TS-h1886XU-RP User Guide

Safety Information

The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations.

General Instructions

The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.

Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions, and installation and maintenance procedures should have physical access to the device.

To avoid potential injury or damage to components, ensure that the drives and other internal system components have cooled before touching them.

Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.

Power

To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly grounded electrical outlet.

Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid serious injuries, a trained service technician must disconnect all PSU cords from the device before installing or replacing system components.

System Battery

To avoid potential battery explosion, causing injury or damage to components, ensure that you replace the existing battery with a battery of the same type.

Dispose of used batteries properly according to local regulations or the instructions of the battery manufacturer.

Moving Parts

Moving fan blades: Keep your body parts away from moving fan blades while the device is connected to a power source.

Moving components: Keep your body parts away from other moving components.

Product Overview 11

TS-h1886XU-RP User Guide

Installation Requirements

Category

 

Item

Environment

Room temperature: 0˚C to 40˚C (32˚F to 104˚F)

 

Non-condensing relative humidity: 5% to 95%

 

Wet-bulb temperature: 27˚C (80.6˚F)

 

Flat, anti-static surface without exposure to direct sunlight, liquids,

 

 

or chemicals

 

Free from objects that may obstruct NAS ventilation or apply

 

 

pressure to the NAS or power cord

 

 

 

Hardware and peripherals

Storage drives

 

 

For the list of compatible drive models, go to https://

 

 

www.qnap.com/compatibility.

 

Network cable

 

 

 

Tools

Phillips #1 or #2 screwdriver

 

Flat head screwdriver

 

Anti-static wrist strap

 

 

 

Setting up the NAS

Important

Read all safety requirements and information carefully before setting up the NAS or installing NAS components.

1.Place your NAS device in an environment that meets the requirements. For details, see Installation Requirements.

2.Install the NAS on a rack.

3.Verify that the intake vents on the bottom of the case are unobstructed.

4.Install the drives.

For details, see the following topics:

Installing 3.5-inch Hard Drives on 3.5-inch Trays

Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays

Installing 2.5-inch Hard Drives or Solid-State Drives on 2.5-inch Trays

5.Optional: Install expansion cards.

For details, see Replacing Expansion Cards.

6.Optional: Connect the expansion units.

For details, see Expansion Unit Installation.

7.Connect the power cord and all applicable cables.

8.Power on the NAS.

Product Overview 12

TS-h1886XU-RP User Guide

9.Install QuTS hero.

For details, see QuTS hero Installation.

10.Log on to QuTS hero.

Product Overview 13

TS-h1886XU-RP User Guide

3. Installation and Configuration

This chapter provides specific hardware and firmware installation and configuration steps.

Hardware Installation

This section provides information on installing drives, memory modules, and expansion cards.

Removing the Case Cover

Warning

• Observe electrostatic discharge (ESD) procedures to avoid damage to components.

Moving fan blades: Keep your hands and other body parts away from moving fan blades.

Other moving components: Keep your hands and other body parts away from other moving components.

1.Power off the device.

2.Disconnect the power cord from the electrical outlet.

3.Disconnect all cables and external attachments.

4.Remove the case cover. a. Loosen the screws.

Installation and Configuration 14

TS-h1886XU-RP User Guide

b.Slide the cover back.

c.Lift the cover off the NAS.

Attaching the Case Cover

Warning

• Observe electrostatic discharge (ESD) procedures to avoid damage to components.

Installation and Configuration 15

TS-h1886XU-RP User Guide

Moving fan blades: Keep your hands and other body parts away from moving fan blades.

Other moving components: Keep your hands and other body parts away from other moving components.

1.Place the cover on the NAS.

2.Slide the cover forward.

3. Tighten the screws.

Installation and Configuration 16

TS-h1886XU-RP User Guide

4.Connect all cables and external attachments.

5.Connect the power cord to the electrical outlet.

6.Power on the device.

Drive Installation

The TS-h1886XU-RP is compatible with 3.5-inch and 2.5-inch hard drives, and 2.5-inch solid state drives.

Installing 3.5-inch Hard Drives and Solid-State Drives on 3.5-inch Trays

Warning

Installing a drive deletes all data on the drive.

Observe electrostatic discharge (ESD) procedures to avoid damage to components.

Moving fan blades: Keep your hands and other body parts away from moving fan blades.

Other moving components: Keep your hands and other body parts away from other moving components.

1.Power off the NAS.

2.Remove the drive tray.

a.Pull the handle to release the tray.

b.Pull the tray out.

Installation and Configuration 17

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