QNAP TS-EC1080 Pro User Manual

QNAP Turbo NAS

TS- ECx80 Series Hardware User Manual

Thank you for choosing QNAP produ cts! T his user manual provid es description of the hardware of the Turbo NAS and relevant guideline of certain functions. Please read carefully and strictly adhere to the instructions of the manual.

This user manual is applicable to the following Turbo NAS mode ls: TS-EC880 Pro, TS-EC1080 Pro, TS-EC2480U-RP, TS-EC1680U-RP, TS-EC1280U-RP, TS-EC880U-RP

NOTE

• The “Turbo NAS” is hereafter referred to as “NAS”.

• The product you purchased may not support certain functions dedicated to specific

models.

• All features, functionality, and other product specifications are subject to change without p rior notice or obligation.

• Information presented is subject to change without notice.

• No part of this publication may be reproduced, stored in a retrieval system, or

transmit ted , in a ny form or by any means, mechanical, electronic, photocopying, recording, or otherwise , without prior written permission of QNAP Systems, Inc.

• QNAP and the QNAP logo are registered trademarks of QNAP Systems, Inc. Other products and company names mentioned herein may be the trademarks of their respective companies.

DISCLAIMER

In no ev en t sha ll QN AP S ys tem s, Inc . (Q N AP) lia bil i ty e xce ed t he p ri ce pa id fo r the pro d uc t from direct, indirect, special, incidental, or consequential damages resulting from the use of the pr odu ct, its accompanying software, or its documentation . QNAP makes no warr anty or repre se ntatio n, e xpres sed, imp lied, or stat utory, wit h resp ect to i ts pr od ucts or the co n tents or us e o f this doc umentatio n and all acc o mp anying softwar e, a nd specific ally disclaims its quality, performan ce, merchantability, or fitness for any particular purpose. QNAP reserv e s the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.

Note:

 Back up your sys tem perio dica ll y to avoid any potential data loss. QNAP disclaims

any resp onsibility of all sorts of data loss or recove ry.

 Should you return any components of the NAS package for refund or maintenance,

make sure they are carefully packed for shipping. Any form of damages due to improper packaging will not be compensated.

Regulatory Notice

FCC Notice

The QNAP NAS complies w it h di ffer e n t F CC compliance c lasse s. Please refer to Appendix A for de tai ls. Onc e the c lass o f th e d ev ice is d e ter mine d, re fe r to the f ol low ing co rre spo nd ing statement. =======================================================

FCC Class A Notice

This device complie s with P art 15 of th e FCC R ules. Opera tion is s ubjec t to the follow ing two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may

cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commer cia l e nviron me nt. T his eq uipm en t gener a tes, uses, and ca n ra dia te r adio freq uenc y energy, a nd if not ins tal led and used i n a cco rda n ce w it h t he ins tr uctio n ma n ual, m ay ca use harmfu l inter fere nce to rad io comm unica tions . Op eratio n of th is equ ipmen t i n a res ide nt ial area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Modifications: Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

FCC Class B Notice

This de vice co mplie s with P art 15 of the FCC R ules. Op eratio n is sub ject to the fo llowing two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may

cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provi de reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interferenc e to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to corr ect the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connec t the equipment into an outlet on a circuit different from that to which the

receiver is connected.

 Consult the dealer or an experienced radio/television technician for help.

Modifications: Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

CE NOTICE

The QNAP NAS complies with different CE compliance classes. Please refer to A ppendix A for det ail s.

Symbols in thi s d ocument

Warning

This icon indicates the instructions must be strictly followed.

failure to follow the instructions could result in data damage, disk

Failure to do so coul d result in injury to huma n body or death. This icon indicates the action may lead to disk clearance or loss OR

Caution

damage, or product damage.

Safety Warnings ................................................................................................. 8

Chapter 1. CPU and Memory Specifications ..................................................... 9

Chapter 2. Power Button and Reset Button Behavior .................................... 11

Chapter 3. USB One Touch C op y .................................................................... 13

Chapter 4. LED and Alarm Buzzer Specificati ons ........................................... 14

Chapter 5. Upgrade Memory on QNAP Turbo NAS (RAM Modul e I nstallation) 17

5.1 TS-EC2480U-RP, TS-EC1680U-RP, TS-EC1280U-RP, TS-EC880U-RP ............... 17

5.2 TS-EC880 PRO, TS-EC1080 PRO ................................................................ 20

Chapter 6. Network Expansi on Card Installatio n ........................................... 23

6.1 TS-EC880 PRO, TS-EC1080 PRO ................................................................ 23

6.2 TS-EC2480U-RP, TS-EC1680U-RP, TS-EC1280U-RP, TS-EC880U-RP ............... 27

Chapter 7. Install an mSATA Flash module to the NA S. ................................. 29

7.1 TS-EC2480U-RP, TS-EC1680U-RP, TS-EC1280U-RP, TS-EC880U-RP ............... 29

7.2 TS-EC880 PRO, TS-EC1080 PRO ................................................................ 33

Chapter 8. Hot-swap Hard Drives .................................................................. 36

Chapter 9. RAID Recovery ............................................................................. 38

Chapter 10. Use the LCD Panel ........................................................................ 40

Chapter 11. Install Power Supply Unit ............................................................. 46

Technical Supp ort ............................................................................................ 49

Appendix A. Product Compliance Class ............................................................. 50

GNU GENERAL PUBLIC LICENSE ....................................................................... 51

Safety Warnings

1. The NAS can operate normally in temperatures of 0ºC–40ºC (32ºF -104ºF) and

relati ve h um idi ty of 5%–95%. Please make sur e the e n vi ronm en t is w el l-ventilated.

2. The power cord and de vices co nnected to the NA S must pro vide correct supply voltage

(100W, 90–264V).

3. Do not pla ce the N AS in d irect s unligh t or ne ar che micals. Mak e sure the tem pera ture

and humidity of the environment are in optimized level.

4. Unplug the power cord and a ll con nec ted cab le s befo re c leani ng. Wipe the NAS with

a dry tow el. Do not us e c h e m ic a l or ae r o sol to clean the NAS.

5. Do not place any objects on the NAS for the server’s normal operation and to avoid

overheat.

6. Use the flat head screw s in the prod uct package t o lock the hard di sks in the NAS when

installing hard disks for proper operation.

7. Do not place the NAS near any liquid.

8. Do not place the NAS on any uneven su rface to avoid falling off and damage.

9. Make sure the voltage is correct in the location where the NAS is installed. Contact

th e distributor or the local power supply company for the information.

10. Do not place any object on the power cord.

11. Do not attempt to repair the NAS in any occasions. Improper disassembly of the

product may expose the users to electric shock or other risks. For any enquiries, please contact the distributor.

12. The c hass is NA S mo dels sho uld o nly be i nstal led in th e ser ver roo m and ma inta ined b y

the authorized server manager or IT administrator. The server room is locked by key or keycard access and only certified staff is allowed to enter the server room.

Warning:

 Danger of explosion if battery is incorrectly replaced. Replace only with the same or

equivalent type reco mme nded by the man ufac t urer. Dispose of used batteries accord i ng to the manufac turer’s ins tructions.

 Do NOT touch the fan inside the system to avoid serious injuries.

Chapter 1. CPU and Memory Specifications

1200 v3

Caution: Modifying the hardwa re, software, or firmware of the QNAP product s will

void the warranty . QNAP is not responsible for any form of damage or loss of data caused by modding the QNAP products. Us ers should bear their own risks of all sorts of poss ib le data loss o r s yst em in stab il itie s d ue to cha ng ing the hard w are p a rts, mo di fy ing the de fau lt system f ir mwa r e or insta l ling any una ut hor ized t hird p a rty app lica tio ns o n QN AP pro duc ts.

System TS-EC880 Pro

Quad-Core Intel Xeo

CPU

Memory 2GB DDR3 ECC RAM 2GB DDR3 ECC RAM 4GB DDR3 ECC RAM Flash 512MB (USB DOM) 512MB (USB DOM) 512MB (USB DOM) CPU replaceable No No No

Memory replaceable Number of LONG-DIMM slots Number of hard drive slots Number of PCIe slots

Processor E3Family

Yes Yes Yes

4 4 4

8 10 8

1 1 2

TS-EC1080 Pro TS-EC880U-RP

Quad-Core Intel Xeo Processor E3Family

Number of internal cache ports

2 2 2

System TS-EC1280U-RP TS-EC1680U-RP TS-EC2480U-RP

1200 v3

Quad-Core Intel Xe o

CPU

Memory 4GB DDR3 ECC RAM 4GB DDR3 ECC RAM 4GB DDR3 ECC RAM Flash 512MB (USB DOM) 512MB (USB DOM) 512MB (USB DOM) CPU replaceable No No No

Memory replaceable Number of LONG-DIMM slots Number of hard drive slots Number of PCIe slots Number of internal cache ports

Processor E3Family

Yes Yes Yes

4 4 4

12 16 24

2 2 2

Quad-Core Intel Xeo Processor E3Family

Chapter 2. Power Button and Reset Button Behavior

 Power button: Press to turn on or turn off.

Power button

System

Power button

(Hardware turn

(Turn on)

Power button (Force turn off)

off)

All models Press once 1.5 sec 5 sec

 Reset button: Press to reset the system settings.

Basic system reset

Advanced system reset

System

(1 beep)

(2 beeps)

All models 3 sec 10 sec

Basic system reset (3 sec)

Press the reset button for 3 seconds, a beep sound will be heard. The following sett ings are reset to default:

 System administration password: admin  TCP/IP configuration: Obtain the IP address settings automatically via DHCP  TCP/IP configuration: Disable Jumbo Frame  TCP/IP configuration: If port trunking is enabled (dual LAN models only), the port

trunking mode will be reset to “Active Backup (Failover)”.

 System Port: 8080 (system service port)  Security Lev el: Low (Allow all c onnections)  LCD panel password: ( bla nk ) *  VLAN will be disabled.  Service binding: All the NAS s ervices run on all available network interfaces.

*This feature is only provided by the NAS models with LCD panels. Please

http://www.qnap.com for details.

visit

Advanced syst em reset (10 sec)

Press the reset button for 10 seconds; you will hear two beeps at the third and the tenth seconds. The NAS will reset all the system settings to default as it does by web-based system reset in “Control Panel” > “System Settings” > “Backup / Restore” > “Restore to Factory Default” except all the data are reserved. The settings such as the users, user groups, and the network share folders previously created will be cleared. To retrieve the old data after the advanced system reset, create the same network share folders on the NAS and the data will be accessible again.

Chapter 3. USB One Touch Copy

This feature is only provided by the NAS models with a USB One Touch Copy button. Please visit

System

All NAS models 0.5 sec

Data Copy by the Front USB Port

The NA S sup por ts i nstan t da ta cop y ba ckup fro m the exte rna l USB dev ice to the NA S or t he other wa y ro und b y t he fro nt on e tou ch cop y bu tton. To u se th is fun ctio n, follo w the step s below:

1. Make sure a hard drive is installed and formatted on the NAS. The default network

share Qusb or Usb is created.

2. Turn on the NAS.

3. Configure the be ha vior o f the Co py b u tton o n “Backup Station” > “External Backup” >

“USB one touch copy” page.

http://www.qnap.com for details.

Number of seco nds (press the one touch copy button to trigger data copy)

4. Connect the USB storage device to the front USB port of the NAS.

5. Press the Copy button. The USB LED will flash. The data will be copied to or from

the USB device according to the NAS settings.

Note: Thi s f eature adopts incr e m ental bac kup. After the first tim e d ata bac kup, the N A S only copies the changed files since the last backup.

Chapter 4. LED and Alarm Buzzer Specifications

Online RAID leve l migr atio n is in pro cess.

(2 membe r drives fa il in a RAID 5 or RAID

All the hard drives on the NAS are in standby

The disk data is being accessed from the network and a read/write error occurs during the process.

The LED ind ica to rs o f t he N AS i ndic at e the sys te m s tat us a nd inf orma tio n. When the NAS is turne d on, c h e ck the follow ing items to make sure the s ystem stat us is normal. Note that th e fo llowi ng L ED in forma tio n is a ppl icab le o nly w hen u sers hav e pro perly ins talle d th e hard drive, and connected the NAS to the network and the power supply.

LED Color LED Status Description

1. The hard drive on the NAS is being formatted.

2. The NAS is be i ng in itialized .

3. The system firmware is being updated.

4. RAID rebuilding is in process.

5. Online RAID capacity expansion is in process.

1. The hard drive is invalid.

2. The disk volume has reached its full capacity.

3. The disk volume is goin g to b e full.

4. The system fan is out of function.

5. An error occurs when accessing (read/write) the disk data.

6. A bad sector is detected on the hard drive.

7. The NAS is in degraded read-only mode 6 configuration, the disk data can still be

read).

8. Hardware self-test error.

System

Status

Flashes green

and red

alternately

every 0.5 sec

Red

Red/

Green

Flashes red

every 0.5 sec

Flashes green

every 0.5 sec

Green The NAS is ready.

Deep flashes

of orange

Off

LAN Orange Orange

The NAS is in degraded mode (one member drive fails in RAID 1, RAID 5 or RAID 6 configuration).

1. The NAS is sta r ting up.

2. The NAS is not configured.

3. A hard disk drive is not fo rm atted.

The NAS is in sleep mode.

mode.

LED Color LED Status Description

installed.

No 10Gb E netwo rk expa nsio n card is i nsta lled.

The NAS ha s fi nis hed cop ying the da ta to

10 GbE Green

HDD

Red/

Green

USB Blue

Flashes

orange

Green

The NAS is connec ted to the ne two rk.

The 10GbE network expansion card is

Off

Flashes red The NAS is being accessed from the network.

Red A hard drive read/write error occurs.

Flashes green The disk data is being accessed.

Green The hard drive can be accessed.

1. A USB device (connected to the front USB port) is being detected.

2. A USB device (connected to the front USB

Flashes blue

every 0.5 sec

port) is being removed from the NAS.

3. The USB device (connected to the front USB port of the NAS) is being accessed.

4. The data is being copied to or from the external USB or eSATA device.

Blue

A front USB device is detected (after the device is mounted).

eSATA Orange

Storage

Expansion

Orange

Port

Status

1. No USB device is detected.

Off

2. or from the USB d ev ice connected to th e front USB port.

Flashes

orange

The eSATA device is being accessed.

Off No eSATA device can be detected.

Off No expansion enclosures are detected.

Orange Expansion enclosures are detected.

The sto r age exp ansio n port st atu s LED i s onl y s up por te d by the TS-EC2480U-RP, TS-EC1680U-RP,

TS-EC1280U-RP, TS-EC880U-RP.

Beep alarm: All NAS models

1. The NAS is sta r ting up.

updated.

The disk volume has reached its full

The NAS has been turned on and is

The beep alarm can be disabled in “Control Panel” > “System Settings” > “Hardware”.

Beep sound Number of Times Description

2. The NAS is being shut down

(softw are shutdown).

Short beep (0.5 sec) 1

Short beep (0.5 sec) 3

Long beep (1.5 sec) 3, every 5 min The system fan is out of function.

Long beep (1.5 sec)

3. The user presses the reset butto n to

reset the NAS.

4. The system firmware has been

The NAS data cannot be copied to the external storage device from the front USB po rt.

1. The disk volume is goin g to b e full.

capacity.

3. T he hard driv es on th e NAS are in

degraded mode.

4. The user starts the hard drive

rebuilding process.

5. A hard drive is plugged in or out.

1. The NAS is turned off by force

shutdown (hardware shutdown).

ready.

Chapter 5. Upgrade Memory on QNAP Turbo NAS (RAM Module

Installation)

Warning:

 The following instructions should only be performed by an authorized and trained

technician.

 Strictly adhere to the instructions to install a RAM module on the NAS. Failure to do

so could r es ult in injury to human body or death.

QNAP provi des RAM module (optional purchase) for users to upgrade the memory of the NAS. Insert an extra RAM mo dule on the mother board of the NAS to upgr ade the memory . The total memory will be shown in “System Information” of the administration page.

5.1 TS-EC2480U-RP, TS-EC1680U-RP, TS-EC1280U-RP, TS-EC880U-RP

1. Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS.

2. Be fore installing the network expansion card, put on an antistatic wrist strap to prevent electrostatic discharge. The crocodile clip should be connected to the ground.

3. Loosen the 2 screws on the rear of the NAS as shown in the illustration.

4. Hold the handle pulled backwards to remove the Motherboard Drawer.

5. Release the ejector clips gently by pulling them out of the sides of the RAM slot.

6. Grasp the edge of the RAM module. A lign the notch on the gold edge of the RAM module with the notch in the RAM slot. Insert the RAM module to the RAM slot until it cannot go any further.

7. Insert the Motherboard Drawer, push the handle, locking NAS rear two screws.

5.2 TS-EC880 Pro, TS-EC1080 Pro

1. Turn off the NAS. Disconnect the power a daptor, network cable(s), and any other connectors or cables from the NAS.

2. Before installing the network expansion card, put on an antistatic wrist strap to prevent electrostatic discharge. The crocodile clip should be connected to the ground.

3. Loosen the seven screws on the rear of the NAS.

4. Remove the case cover of the NAS gently.

5. Loosen the cable

6. Release the ejector clips gently by pulling them out of the sides of the RAM slot.

7. Grasp the edge of the RAM module. Align the notch on the gold edge of the RAM module with the notch in the RAM slot. Insert the RAM module to the RAM slot until it cannot go any further.

8. Installed on the NAS enclosure, locking rear of the seven screws NAS.

Chapter 6. Network Expansion Card Installation

Warning:

 The following instructions should only be performed by an authorized and trained

technician.

 Strictly adhere to the instructions to install a network expansion card on the NAS.

Failure to do so could result in inju ry to human body or death.

The TS-x80 series provides expansion slots for network expansion. Insert an extra network expansion card (optional purchase) to the motherboard of the NAS to increase the network bandwidth.

6.1 TS-EC880 Pro, TS-EC1080 Pro

Please refer to the compatibility table below and replace a proper bracket for the network expansion card.

Brac ket A Bracket B Bracket C

Network Expansion Card Compatibility Bracket A (X520-T2) Intel® Ether net Ser ver Adapter X520-T2 (E10G42B) Brac ket B (X520-SR2/X520-DA2)

Bracket C (Emulex) 1. Emulex OneConnect 10GbE Network Adapters, SFP+

1. Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS.

2. Before installing the network expansion card, put on an antistatic wrist strap to

1. Intel® Ethernet Server Adapter X520-SR2 (E10G42BFSR)

2. Intel® Ethernet Server Adapter X520-DA2 (E10G42BTDA)

Direct attach copper (OCe11102-NX)

2. Emulex OneConnect 10GbE Network Adapters, Short reach o ptical (OCe11102-NM)

3. Emulex OneConnect 10GbE Network Adapters, SFP+ Direct attach copper (OCe11102-IX)

4. Emulex OneConnect 10GbE Network Adapters, Short reach o ptical (OCe11102-IM)

prevent electrostatic discharge. The crocodile clip should be con ne cted to the ground.

3. Loosen the seven screws on the rear of the NAS.

4. Remove the case cover of the NAS g en tly.

5. Loosen the screws and remove the expansion slot cover.

6. Grasp the edge of the network expansion card. Align the notch on the gold edge of the card with the notch in the PCIe slot. Insert the network expansion card to the PCIe slot until it cannot g o any further.

7. Fasten th e screw s.

8. Close the case co ver and fa sten the s crews. Connect the p ower adaptor and cables to th e NAS.

9. T o c hec k tha t the n etwo rk exp a nsio n is re cog ni ze d by th e N AS, p owe r up the N AS a nd login the web interface as an administrator . Go to “Control Panel” > “System Settings” > “Network” > “TCP/I P ” an d check the total number of network interfaces.

6.2 TS-EC2480U-RP, TS-EC1680U-RP, TS-EC1280U-RP, TS-EC880U-RP

1. Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS.

2. Before installing the network expansion card, put on an antistatic wrist strap to prevent electrostatic discharge. The crocodile clip should be connected to the ground.

3. Loosen the 2 screws on the rear of the NAS as shown in the illustration.

4. Hold the handle pulled backwards to remove the Motherboard Drawer.

5. Loosen the screw and remove the expansion slot cover.

6. Insert the ne tw ork ex pan sio n c ard to th e P CIe sl ot u nti l i t ca nno t go a ny fur th er. The n fasten the screw.

7. Push back Motherboard Drawer. Then fasten the screw.

8. Con nect the power adaptor and cables to th e NAS.

9. To c hec k tha t the ne two rk e xp an sio n is re cog nize d by the N A S, pow er up the N AS a nd login the web interface as an administrator . Go to “Contro l Pane l” > “System Settings” > “Network” > “TCP/IP” and check the total number of network interfaces.

Chapter 7. Install an mSATA Flash module to the NAS.

Warning:

 The following instructions should only be performed by an authorized and trained

technician.

 Stric tl y adhere to the in s tructions to install a mSATA module on the NAS. Failure to

do so could result in injury to human body or death.

7.1 TS-EC2480U-RP, TS-EC1680U-RP, TS-EC1280U-RP, TS-EC880U-RP

1. Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS.

2. Loosen the 2 screws on the rear of the NAS as shown in the illustration.

3. Hold the hand le and pull backwards to remove the Moth erboard Drawer.

4. Carefully g rasp the edge of the mSATA Flash Modul e. Align t he no tch on the gold edge of the m SA T A module wit h the notch in t he mSA T A slot. Inser t the mSATA Flash Module to the mSATA slot until it cannot go any further.

5. Insert the module fixing

6. Return the Motherboard Drawer to its normal position.

7. Con nect the power adaptor and cables to th e NAS.

8. To c he c k that the mSATA Flash Module is recognized by the NAS, power up the NAS and login to the web interface as an administrator. Go to “Control Panel” > “Storage Manager” > “Disk” and check the “Internal Cache Port”.

7.2 TS-EC880 Pro, TS-EC1080 Pro

1. Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from th e NAS.

2. Before installing the network expansion card, put on an antistatic wrist strap to preve nt elec trosta tic dis charge . The croco dile clip sho uld b e conne cted to a grounded surface.

3. Loosen the seven screws on the rear of the NAS.

4. Remove the case cover of the NAS gently.

5. Carefully g rasp the edge of the mSATA Flash Modul e. Align t he no tch on the gold edge of the mSATA Flash Module with the notch in the mSATA slot. Insert the mSATA Flash Module to the mSATA slot until it cannot go any further.

6. Insert and fasten screws in place as indicated.

7. Close the case cover and fas ten the screws. Connect the power adap tor and cables to th e NAS.

8. To c he c k that the mSATA Flas h Module is recognized by the NA S, power up the NAS and login to the web interface as an administrator. Go to “Control Panel” > “Storage Manager” > “Disk” and check the Internal Cache Port.

Chapter 8. Hot-swap Hard Drives

System

Supports

only)

The QNAP NAS is compatible with 2.5-inch/3.5-inc h SATA hard drives from majo r hard drive brands. For the upd a ted hard drive comp a tibility list, please

http://www.qnap.com.

visit

Caution:

 QNAP disclaims any responsi bility for product damage/malfunction or data

loss/recovery due to misuse or improp er installati on of hard disks in any occasions for any reasons.

 Note that if a hard drive (new or used) which has never been installed on the NAS

before is insta lled, the hard drive will be f orm atte d and pa rtitio ned auto mat ically an d al l the disk data will be cleared.

TS-EC880 Pro, TS-EC1080 Pro, TS-EC2480U-RP, TS-EC1680U-RP, TS-EC1280U-RP, TS-EC880U-RP

3.5-inch SATA Hard Drives

2.5-inch SATA Hard Drives

SSD

Hot-swap ping Hard Drives (RAID 1 or above

Yes Yes Yes Yes

The NA S sup por ts hot -swapping t he hard drives when 1 me mber drive crashe s in RAID 1 or 1–2 member drives crash in RAID 5 or RAID 6. Follow the steps below to hot-swap the hard drive when a member drive fails in a RAID configuration.

1. Login the NAS and c heck the storage pool status in “Storage Manager” > “Storage

Pools”.

2. The storage pool status shoul d be “Warning” and RAID group status should be

“Degraded”.

3. Prepare a new hard drive to replace the failed one. The capacity of the new hard drive

should be the same as or larger than the failed hard drive.

4. Unplug the failed drive from the NAS. Wait for about 20 s econds or until the s erver

beeps twice.

5. Remove the failed drive from the drive tray.

6. Install the ne w har d drive on the dr i v e tray. Insert it to the NAS.

7. The server should beep 1.5 seconds twice.

8. Check the volume status on the web admini stration page. The volume should be

rebuilding.

Warning: Users are strongly re commende d to turn OFF the serv er before rep lacing

the hard drive to reduce the risk of elec tric shock.

Chapter 9. RAID Recovery

The QNAP NAS suppor ts recovery of a failed RAID group from unintentional disconnection or removal of the hard drives from the system. Users can recover an inactive RAID 1, RAID 5, or RAID 6 group to degraded mode, or an inactive RAID 0 and JBOD configuration to normal.

Disk volume Supports RAID recov ery Maximum numbe r of disk

removal allowed

Single No JBOD Yes 1 or more RAID 0 Yes 1 or more RAID 1 Yes 1 or 2 RAID 5 Yes 2 or more RAID 6 Yes 3 or more RAID 10 No -

Follow the steps below to recover an inactive RAID group on the NAS:

1. Make sure the volume status of the RAID group is “Not active”.

2. Install the same hard drives, which have been formerly removed from the NAS, back to the same hard drive slots.

3. Go to “Storage Manager” > “Storage Pools”. Select the degraded or inactive RAID group. Click “Manage” > “Recover”.

4. Wait for about 1 minute for the process to complete. When finished, the NAS data can be accessed.

Note:

• After re covering a RAID 1, RAID 5, or RAID 6 RAID group from “not active” to degraded mode by RAID r ecove ry, users c an rea d or write the volume norm a lly. The volume status will be recovered to normal after synchronization.

• If the disconnected drive member is damaged, the RAID recovery function will not work.

Standard

QNAP RAID 5 Standard

QNAP RAID 6

RAID 5

Degraded mode N-1 N-1 N-1 & N-2 N-1 & N-2 Read only protection (for immediate data backup & hard drive replacement) RAID recove ry (RAID status: Not active)

N/A N-1, bad blocks

found in the surviving drives of the array.

N/A If re-inserting all

the orig i na l ha rd disk drives to the NAS and they can be spun up, identified, accessed, and the hard drive superblock is not

RAID 6

N/A N-2, bad blocks

found i n the surviving drives of the array.

N/A If re-inserting all

the orig i na l ha rd disk drives to the NAS and they can be spun up, identified, accessed, and the hard drive superblock is not

damaged.

RAID crash N-2 N-2 failed hard

drive and any of the rema ining hard drives cannot be spun up or identified or accessed.

N = Number of ha rd d isk drives in the array

damaged).

N-3 N-3 and any of the

remaining hard drives cannot be spun up or identified or accessed.

Chapter 10. Use the LCD Panel

This feature is only provided by the NAS models with LCD panels. Please

http://www.qnap.com for details.

visit

The NAS pr ovides a handy LCD p anel for us e r s to perform disk config uration a nd v ie w t he system in formation.

When the NAS has started up, the server name and IP address will be shown.

N A S 5 F 4 D E 3 1 6 9 . 2 5 4 . 1 0 0 . 1 0 0

For the first time ins ta lla tio n, the LCD panel s how s the numb er of har d dr iv es de tec ted and the IP address. Configure the hard drives.

Number of hard

drives detected

1 Single Single

2 RAID 1 Single -> JBOD ->RAID 0 -> RAID 1

3 RAID 5 Single -> JBOD -> RAID 0 -> RAID 5

4 or ab ove RAID 5

*Press the “Select” button to choose the option, and press the “Enter” button to confirm.

Default disk

configuration

Available disk configuration options*

Single ->JBOD -> RAID 0 -> RAI D 5

-> RAID 6

For example, when 5 hard dri v es installe d are a vailable o n the NAS, the LC D p anel shows:

C o n f i g . D i s k s ?

→

R A I D 5

Press the “Select” button to browse more options, for example, RAID 6. Press the “Enter” button and the following message shows. Press the “Select” button to select “Yes” to confirm.

C h o o s e R A I D 5 ?

→

Y e s N o

When RAID 1, RAID 5, or RAID 6 configuration is executed, the system will initialize the hard drives, create t he RAID dev ice, format the RAID device, a nd mount it as a vo lume on the NAS. The progress will be shown on the LCD panel. When it reaches 100%, the RAID volume can be ac cesse d. Users ca n cre ate s hare folders a nd uplo ad file s to t he fo lders o n the NAS . In the meant ime, to ma ke sure t he stripes and block s in all th e RAID co mponen t devices are ready, the NAS will execute RAID synchronization and the progress will be shown o n “ Storage Ma nager” > “Storage Pools” page. The synchronization rate is around 30–60 MB/s (vary by hard drive models, system resource usage, etc.).

Note: If a member drive of a RA ID co nf ig ura tion we re lo s t du ring the sy nch ro niz at ion, th e RAID device will en ter degrad ed mo de. The volume data is still ac cess ib le. When a new member drive is added, the NAS will start to rebuild. The status can be checked on the “Volume Management” page.

To encrypt a disk volume*, select “Yes” when the LCD panel shows <Encrypt Volume?>. The default encryption password is “admin”. To change the password, please login the web-based administration interface as an adminis trator and change the settings in “Storage Manag e r” > “Storage” > “Encryption” > “Change”.

E n c r y p t V o l u m e ?

→

Y e s N o

When the c onfiguration is finished, the se rver name and IP addres s will be shown. If the NAS fails to create the disk volume, the following message will be shown.

C r e a t i n g . . .

R A I D 5 F a i l e d

Note: The data encryption functions may not be available in accordance to the legislative restrictions of some countries.

View system information by the LCD panel

When the LCD panel shows the server name and IP address, press the “Enter” button to enter the Ma in Menu. The Main Menu consists of the following items:

1. TCP/IP

2. Physical disk

3. Volume

4. System

5. Shut down

6. Reboot

7. Password

8. B ack

1. TCP/IP

The follow ing options are av a ilable:

 LAN1 IP Add re ss  LAN1 Sub ne t Mask  LAN1 Gateway  LAN 1 PRI. DNS  LAN 1 SEC. DNS  Enter Network Settings

 Network Settings – DHCP  Network Settings – Static IP*  Network Settings – BACK

 Back to Main Menu

* In Network Setti ngs – Static IP, users can configure the IP address, subnet mask, gateway, and DNS of LAN 1 and LAN 2.

2. Physical disk

The follow ing options are av a ilable:

 Disk Info  Back to Main Menu

The disk info shows the temperature and the capacity of the hard drive.

D i s k : 1 T e m p : 5 0 ° C S i z e : 2 3 2 G B

3. Volume

This section shows the disk configuration of the NAS. The first line shows the RAID configurat ion and stora ge capacity; the second line sho ws t he me mber drive number of the configuration.

R A I D 5 7 5 0 G B D r i v e 1 2 3 4

If there is m ore than one volume, pr ess the “Select” button to view the inform a tion. The follow ing table shows the description of th e LCD messages for RAI D 5 configuration.

LCD Display Drive configuration

RAID5+S RAID5+spare

RAID5 (D) RAID 5 degraded mode RAID 5 (B) R AID 5 reb u ilding RAID 5 (S) RAID 5 re-synchronizing RAID 5 (U) RAID 5 is unmounted RAID 5 (X) RAID 5 non-activated

4. System

This section s hows t he sys tem te mpera ture and the ro tation speed of the sys tem fa n.

C P U T e m p : 5 0 ° C S y s T e m p : 5 5 ° C

S y s F a n : 8 6 5 R P M

5. Shut down

Use this option to turn off the NAS. Press the “Select” button to select “Yes”. Then press the “Enter” button to confirm.

→

6. Reboot

Use this option to restart the NAS. Press the “Select” button to select “Yes”. Then press t he “ En te r” button to confirm.

7. Password

The default password of the LCD panel is blank. Enter this option to change the password of the LCD panel. Select “Yes” to continue.

C h a n g e P a s s w o r d Y e s

Enter a pa ssword o f maximum 8 numeric char acters (0-9). When the cursor moves to “OK”, press the “Enter” button. Verify the password to confirm the changes.

N e w P a s s w o r d : O K

8. Back

Select this option to re turn to the main menu.

N o

System Messages

When the NAS encounters a syste m error, an erro r message will be s hown on the LCD p anel. Press the “Enter” button to view the message. Press the “Enter” button again to view the next message.

S y s t e m E r r o r ! P l s . C h e c k L o g s

System Message Description

Sy s. Fan Failed The system fan fails Sys. Overhea t The system overheats HDD Overheat The hard drive overheats CPU Overheat The CPU ov erheats Network Lost Both LAN 1 and LAN 2 are disconnected in failover or

load-balancing mode LAN1 Lost LAN 1 is disconnect ed LAN2 Lost LAN 2 is disconnect ed HDD Failure The hard drive fails Vol1 Full The volume is full HDD Ejected The hard drive is ejected Vol1 Degraded The volume is in degraded mode Vol1 Unmounted The volume is unmounted Vol1 Nona ctivate The volume is not activated

Chapter 11. Install Power Supply Unit

Note: The following instructions should only be performed by an authorized and trained

technician.

To repl a ce a failed power su pply unit on the TS-EC2480U-RP, TS-EC1680U-RP, TS-EC1280U-RP, TS-EC880U-RP Turb o NAS Turbo NAS, follow the step s below.

1. Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other

connectors or cables from the NAS.

2. Hold the black handler and press and hold the green button firmly.

3. Unplug the failed power supply.

4. Plug in a new power supply to the NAS.

5. Turn on the NAS.

6. Connect the power adaptor and cables to the NAS.

Enable warni ng alert for redundant power supply on t he w eb -based interface:

If two power s upply units (P SU) ha ve bee n insta lled o n the NA S and co nnecte d to t he powe r socke ts, bo th PS U w ill s up ply t he po we r to the N AS ( app lie d to 1U a nd 2 U mo de ls) . Users can enable redundant power supply mode in “Control Panel” > “System Settings” > “Hardware” to receive warning alert for the redundant power supply. The NAS will beep and record the error messages in “System Logs” when the PSU is plugged out or fails.

If only one PSU is installed on the NAS, users are suggested NOT to enable this option.

* This function is disabled by default.

Technical Support

QNAP provides dedicated online support and customer service via instant messenger. Online Support:

Forum: http://forum.qnap.com

Technical Supp ort i n t he USA and Canada:

Email: q_supportus@qnap.com TEL: +1-909-595-2782 Address: 168 University Parkway, Pomona CA 91768 Service Hours: 08:00-17:00 (GMT- 08:00 Pacific Time, Monday to Friday)

http://www.qnap.com

Appendix A. Product Compliance Class

NAS Models FCC CE

TS-EC2480U-RP Class A Class A TS-EC1680U-RP Class A Class A TS-EC1280U-RP Class A Class A TS-EC880U-RP Class A Class A TS-EC1080 Pro Class B Class B TS-EC880 Pro Class B Class B

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END OF TERMS AND CONDITIONS

QNAP TS-EC1080 Pro User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Safety Warnings

Chapter 1. CPU and Memory Specifications

Chapter 2. Power Button and Reset Button Behavior

Chapter 3. USB One Touch Copy

Chapter 4. LED and Alarm Buzzer Specifications

5.1 TS-EC2480U-RP, TS-EC1680U-RP, TS-EC1280U-RP, TS-EC880U-RP

5.2 TS-EC880 Pro, TS-EC1080 Pro

Chapter 6. Network Expansion Card Installation

6.1 TS-EC880 Pro, TS-EC1080 Pro

6.2 TS-EC2480U-RP, TS-EC1680U-RP, TS-EC1280U-RP, TS-EC880U-RP

Chapter 7. Install an mSATA Flash module to the NAS.

7.1 TS-EC2480U-RP, TS-EC1680U-RP, TS-EC1280U-RP, TS-EC880U-RP

7.2 TS-EC880 Pro, TS-EC1080 Pro

Chapter 8. Hot-swap Hard Drives

Chapter 9. RAID Recovery

Chapter 10. Use the LCD Panel

Chapter 11. Install Power Supply Unit

Technical Support

Appendix A. Product Compliance Class

GNU GENERAL PUBLIC LICENSE