QNAP TS-110, TS-112, TS-119P II, TS-120, TS-121 Software User Manual (Version: 4.0)

QNAP Turbo NAS

Software User Manual

(Version: 4.0)

This manual is applicable to the following Turbo NAS models: TS-110, TS-112, TS-119P II, TS-120, TS-121, TS-210, TS-212, TS-219P II, TS-220, TS-221, TS-259 Pro+, TS-269L, TS-410, TS-410U, TS-412, TS-412U, TS-419P II, TS-419U II, TS-420, TS-420U, TS-421, TS-421U, TS-459 Pro II, TS-459 Pro+, TS-469 Pro, TS-469L, TS-509 Pro, TS-569L, TS-669L, TS-809 Pro, TS-869L, SS-439 Pro and SS-839 Pro.

For user manuals of other Turbo NAS models and firmware versions, please visit http://docs.qnap.com

© 2013 QNAP Systems, Inc. All Rights Reserved.

Table of Contents

1. Notice................................................................................................................		5
1.1..............................................................................................................	Legal Notice and Disclaimer	6
1.2..............................................................................................................	Regulatory Notice	8
1..............................................................................................................3	Symbols in this Document	12
1.4.............................................................................................................	Safety Information and Precautions	13

2. Getting................................................................................................................Started				14
2.1.............................................................................................................Hardware Installation				15
	2.1................................................................................................................................	1	Hard Disk Drive Compatibility List	16
	2.1................................................................................................................................	2	Checking System Status	17
2.2.............................................................................................................Software Installation				21
	2.2................................................................................................................................	1	Online Installation	22
	2.2................................................................................................................................	2	Cloud Installation	35
	2.2................................................................................................................................	3	CD Installation	44
2.3.............................................................................................................Getting Utilities				45
2.4.............................................................................................................	Connecting to NAS Shared Folders			48
	2.4................................................................................................................................	1	Connecting to NAS shared folders in Windows	49
	2.4................................................................................................................................	2	Connecting to NAS shared folders in Mac or Linux	54
2.5.............................................................................................................Connecting to NAS by Web Browser				60
2.6.............................................................................................................	Migrating from Old NAS			62
3. QTS................................................................................................................Basics and Desktop				65
3..............................................................................................................1	Introducing QTS			66
3..............................................................................................................2	Using QTS Desktop			70
4. System................................................................................................................Settings				86
4..............................................................................................................1	General Settings			87
4..............................................................................................................2	Storage Manager			95
	4.2................................................................................................................................	1	Volume Management	96
	4...2..............................................................................................................................	2	RAID Management	100
	4...2......................	3	Hard Disk S.M.....A...R...............................................................................................T	123
	4...2..............................................................................................................................	4	Encrypted File System	124
	4...2..............................................................................................................................	5 iSCSI		135
			4...2...5..................................................................................................................1 Portal Management	136
			4...2...5..................................................................................................................2 Target Management	144
				170
			4...2...5..................................................................................................................3 Advanced ACL
				173
			4...2...5..................................................................................................................4 LUN Backup
	4...2..............................................................................................................................	6	Virtual Disk	200
4..............................................................................................................3	Network			205
4..............................................................................................................4	Security			229

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	4..............................................................................................................5	Hardware	232
	4..............................................................................................................6	Power	238
	4..............................................................................................................7	Notification	243
	4..............................................................................................................8	Firmware Update	246
	4..............................................................................................................9	Backup/Restore	250
	4..............................................................................................................10 External Device		252
		4.....10............................................................................................................................1 External Storage	253
		4.....10............................................................................................................................2 USB Printer	261
		4.....10...................................................................................................................2 1 Setting up Printer Connection in Windows 7	265
		4.....10...................................................................................................................2 2 Setting up Printer Connection in Windows XP	270
			272
		4.....10....................................................................2 3 Setting up Printer Connection in Mac OS 10...............................................6
			275
		4.....10....................................................................2 4 Setting up Printer Connection in Mac OS 10...............................................5
			280
		4.....10....................................................................2 5 Setting up Printer Connection in Mac OS 10...............................................4
			284
		4.....10.............................................................................2 6 Setting up Printer Connection in Linux (Ubuntu 10......................................10)
		4.....10............................................................................................................................3 UPS	289
	4..............................................................................................................11 System Status		295
	4..............................................................................................................12 System Logs		302
5.................................................................................................................	Privilege Settings		308
	5..............................................................................................................1	Users	309
	5..............................................................................................................2	User Groups	325
	5..............................................................................................................3	Shared Folders	327
	5..............................................................................................................4	Quota	363
	5..............................................................................................................5	Domain Security	365
		5...5..............................................................................................................................1 Joining NAS to Active Directory (Windows Server 2003/2008)	367
		5...5..............................................................................................................................2 Connecting NAS to an LDAP Directory	378
6.................................................................................................................Network Services			384
	6..............................................................................................................1	Win/Mac/NFS	385
	6..............................................................................................................2	FTP	393
	6..............................................................................................................3	Telnet/SSH	396
	6..............................................................................................................4	SNMP Settings	397
	6..............................................................................................................5	Service Discovery	399
	6..............................................................................................................6	Network Recycle Bin	401
	6..............................................................................................................7	Qsync	403
7.................................................................................................................	Applications		426
	7..............................................................................................................1	Station Manager	427
	7..............................................................................................................2 iTunes Server		435
	7..............................................................................................................3	DLNA Media Server	437
	7..............................................................................................................4	Media Library	439
	7..............................................................................................................5	Web Server	444
		7...5..............................................................................................................................1 Virtual Host	465

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7..............................................................................................................6	LDAP Server	469
7..............................................................................................................7	VPN Service	473
7..............................................................................................................8	MySQL Server	489
7..............................................................................................................9	Syslog Server	491
7..............................................................................................................10 Antivirus		498
7..............................................................................................................11 RADIUS Server		509
7..............................................................................................................12 TFTP Server		513
8.................................................................................................................QNAP Applications		515
8..............................................................................................................1	Backup Station	516
	8...1..............................................................................................................................1 Backup Server	517
	8...1..............................................................................................................................2 Remote Replication	526
	8...1..............................................................................................................................3 Cloud Backup	550
	8...1..............................................................................................................................4 External Backup	557
8..............................................................................................................2 myQNAPcloud Service		576
8..............................................................................................................3	File Station	599
8..............................................................................................................4	Photo Station	623
8..............................................................................................................5	Music Station	638
8..............................................................................................................6	Multimedia Station	644
8..............................................................................................................7	Download Station	672
8..............................................................................................................8	HD Station	691
8..............................................................................................................9	Surveillance Station Pro	713
8..............................................................................................................10 App Center		723
9.................................................................................................................Use the LCD Panel		731
10................................................................................................................GNU GENERAL PUBLIC LICENSE		737

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1. Notice

Legal Notice and Disclaimer 6 Regulatory Notice 8 Symbols in this Document 12

Safety Information and Precautions 13

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1.1 Legal Notice and Disclaimer

Thank you for choosing QNAP products! This user manual provides detailed instructions of using the Turbo NAS (network-attached storage). Please read carefully and start to enjoy the powerful functions of the Turbo NAS!

The Turbo NAS is hereafter referred to as the NAS.

This manual provides the description of all the functions of the Turbo NAS. The product you purchased may not support certain functions dedicated to specific models.

Legal Notices

All the features, functionality, and other product specifications are subject to change without prior notice or obligation. Information contained herein is subject to change without notice.

QNAP and the QNAP logo are trademarks of QNAP Systems, Inc. All other brands and product names referred to are trademarks of their respective holders.

Further, the ® or ™ symbols are not used in the text.

Disclaimer

Information in this document is provided in connection with QNAP® products. No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP Assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.

QNAP products are not intended for use in medical, life saving, life sustaining, critical control or safety systems, or in nuclear facility applications.

In no event shall QNAP Systems, Inc. (QNAP) liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential damages resulting from the use of the product, its accompanying software, or its documentation. QNAP makes no warranty or representation, expressed, implied, or statutory, with respect to its

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products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. QNAP reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.

Back up the system periodically to avoid any potential data loss. QNAP disclaims any responsibility of all sorts of data loss or recovery.

Should you return any components of the NAS package for refund or maintenance, make sure they are carefully packed for shipping. Any form of damages due to improper packaging will not be compensated.

QNAP, QNAP logo, QTS, myQNAPcloud and VioStor are trademarks or registered trademarks of QNAP Systems, Inc. or its subsidiaries. Other names and brands may be claimed as the property of others.

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1.2 Regulatory Notice

FCC Notice

QNAP NAS comply with different FCC compliance classes. Please refer the Appendix for details. Once the class of the device is determined, refer to the following corresponding statement.

=================================================================

FCC Class A Notice

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference.

2.This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Modifications: Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

FCC Class B Notice

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference.

2.This device must accept any interference received, including interference that may cause undesired operation.

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Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/television technician for help.

Modifications: Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

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CE NOTICE

QNAP Turbo NAS models comply with different CE compliance classes. Please refer to the table below for details.

NAS Models	FCC	CE
TS-EC1679U-RP	Class A	Class A
TS-EC1279U-RP	Class A	Class A
TS-EC879U-RP	Class A	Class A
TS-1679U-RP	Class A	Class A
TS-1279U-RP	Class A	Class A
TS-879U-RP	Class A	Class A
TS-1270U-RP	Class A	Class A
TS-879U-RP	Class A	Class A
TS-1269U-RP	Class A	Class A
TS-869U-RP	Class A	Class A
TS-469U-RP/SP	Class A	Class A
TS-419U II	Class A	Class A
TS-412U	Class A	Class A
TS-420U	Class A	Class A
TS-421U	Class A	Class A
TS-1079 Pro	Class A	Class A
TS-879 Pro	Class A	Class A
TS-869 Pro	Class B	Class B
TS-669 Pro	Class B	Class B
TS-569 Pro	Class B	Class B
TS-469 Pro	Class B	Class B
TS-269 Pro	Class B	Class B

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TS-869L	Class B	Class B
TS-669L	Class B	Class B
TS-569L	Class B	Class B
TS-469L	Class B	Class B
TS-269L	Class B	Class B
TS-419P II	Class B	Class B
TS-219P II	Class B	Class B
TS-119P II	Class B	Class B
TS-412	Class B	Class B
TS-212	Class B	Class B
TS-112	Class B	Class B
TS-120	Class B	Class B
TS-220	Class B	Class B
TS-420	Class B	Class B
TS-121	Class B	Class B
TS-221	Class B	Class B
TS-421	Class B	Class B

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1.3 Symbols in this Document

		This icon indicates the instructions must be strictly followed.
	Warning	Failure to do so could result in injury to human body or death.
		This icon indicates the action may lead to disk clearance or
	Caution	loss OR failure to follow the instructions could result in data
		damage, disk damage, or product damage.
		This icon indicates the information provided is important or
	Important	related to legal regulations.

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1.4 Safety Information and Precautions

1.The NAS can operate normally in the temperature of 0ºC–40ºC and relative humidity of 0%–95%. Please make sure the environment is well-ventilated.

2.The power cord and devices connected to the NAS must provide correct supply voltage (100W, 90–264V).

3.Do not place the NAS in direct sunlight or near chemicals. Make sure the temperature and humidity of the environment are in optimized level.

4.Unplug the power cord and all the connected cables before cleaning. Wipe the NAS with a dry towel. Do not use chemical or aerosol to clean the NAS.

5.Do not place any objects on the NAS during normal system operations and to avoid overheat.

6.Use the flat head screws in the product package to lock the hard disk drives in the NAS when installing the hard drives for proper operation.

7.Do not place the NAS near any liquid.

8.Do not place the NAS on any uneven surface to avoid falling off and damage.

9.Make sure the voltage is correct in your location when using the NAS. If unsure, please contact the distributor or the local power supply company.

10.Do not place any object on the power cord.

11.Do not attempt to repair the NAS in any occasions. Improper disassembly of the product may expose you to electric shock or other risks. For any enquiries, please contact the distributor.

12.The chassis (also known as rack mount) NAS models should only be installed in the server room and maintained by the authorized server manager or IT administrator. The server room is locked by key or keycard access and only certified staff is allowed to enter the server room.

Warning:

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

Do NOT touch the fan inside the system to avoid serious injuries.

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2. Getting Started

New NAS users are advised to follow the steps below one by one to complete their NAS installation. For users who already own a QNAP NAS and would like to move the data to a new QNAP NAS, please refer to Migrating from Old NAS 62 for detailed instructions.

For New NAS Users:

Hardware Installation 15

Software Installation 21

Getting Utilities 45

Connecting to the Shared Folders 48

Connecting to the NAS by Web Browser 60

For Existing NAS Users:

Migrating from Old NAS 62

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2.1 Hardware Installation

After unpacking the NAS from the package, please first follow the instructions below to install your hardware:

1.Install the hard drives. Please also make sure that the hard drives (HDDs) that you use are compatible with the NAS. Go to the Hard Disk Drive Compatibility List 16 section for more details.

2.Connect the QNAP NAS to the same network as your PC and power it on. During your installation process, please pay attention to LEDs and alarm buzzers to make sure that the NAS functions properly. Go to the Checking System Status 17 section for details.

Note: The steps above are also illustrated in the Quick Installation Guide (QIG) that can be found in the product package or QNAP website (http://start.qnap.com).

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2.1.1 Hard Disk Drive Compatibility List

Hard Disk Drive Compatibility List

This product works with 2.5-inch and 3.5-inch SATA hard disk drives and/or solid-state drives (SSD) from major hard drive brands. For the compatible hard disks, please check the compatibility list on QNAP website (http://www.qnap.com/compatibility).

Important: QNAP disclaims any responsibility for product damage/malfunction or data loss/recovery due to misuse or improper installation of hard disks in any occasions for any reasons.

Caution: Note that if you install a hard drive (new or used) which has never been installed on the NAS before, the hard drive will be formatted and partitioned automatically and all the disk data will be cleared.

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2.1.2 Checking System Status

LED Display & System Status Overview

LED	Colour	LED Status	Description
			1)The hard disk drive on the NAS is being
			formatted.
			2)The NAS is being initialized.
		Flashes green and	3)The system firmware is being updated.
		red alternately every	4)RAID rebuilding is in process.
		0.5 sec	5)Online RAID capacity expansion is in
			process.
			6)Online RAID level migration is in
			process.
			1)The hard disk drive is invalid.
			2)The disk volume has reached its full
			capacity.
			3)The disk volume is going to be full.
			4)The system fan is out of function (TS-
			119 does not support smart fan).
System	Red/		5)An error occurs when accessing (read/
Status	Green	Red	write) the disk data.
			6)A bad sector is detected on the hard
			disk drive.
			7)The NAS is in degraded read-only mode
			(2 member hard drives fail in a RAID 5
			or RAID 6 configuration, the disk data
			can still be read).
			8)(Hardware self-test error).
		Flashes red every	The NAS is in degraded mode (one
			member hard drive fails in RAID 1, RAID 5
		0.5 sec
			or RAID 6 configuration).
		Flashes green every	1)The NAS is starting up.
			2)The NAS is not configured.
		0.5 sec
			3)The hard disk drive is not formatted.
		Green	The NAS is ready.

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	LED	Colour	LED Status	Description
			Off	All the hard disk drives on the NAS are in
				standby mode.
				The disk data is being accessed from the
	LAN	Orange	Orange	network and a read/write error occurs
				during the process.
			Flashes orange	The NAS is connected to the network.
			Green	The 10GbE network expansion card is
	10			installed.
		Green
	GbE*
			Off	No 10GbE network expansion card is
				installed.
			Flashes red	The NAS is being accessed from the
				network.
		Red/
	HDD		Red	A hard drive read/write error occurs.
		Green
			Flashes green	The disk data is being accessed.
			Green	The hard drive can be accessed.
				1)A USB device (connected to front USB
				port) is being detected.
				2)A USB device (connected to front USB
			Flashes blue every	port) is being removed from the NAS.
			0.5 sec	3)The USB device (connected to the
				front USB port) is being accessed.
				4)The data is being copied to or from the
	USB	Blue		external USB or eSATA device.
			Blue	A front USB device is detected (after the
				device is mounted).
				1)No USB device is detected.
			Off	2)The NAS has finished copying the data
				to or from the USB device connected to
				the front USB port of the NAS.
	eSATA*	Orange	Flashes	The eSATA device is being accessed.
	*		Off	No eSATA device can be detected.

*The 10 GbE network expansion function is only supported by the TS-470 Pro, TS-670

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Pro, TS-870 Pro, TS-870U-RP, TS-879 Pro, TS-1079 Pro, TS-879U-RP, TS-1270U-RP, TS-1279U-RP, TS-EC879U-RP, and TS-EC1279U-RP.

**TS-210, TS-212, TS-219, TS-439U-SP/RP, TS-809 Pro, TS-809U-RP do not support eSATA port.

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Alarm Buzzer

The alarm buzzer can be disabled in “Control Panel” > “System Settings” > “Hardware” > “Buzzer”.

Beep sound	No. of Times	Description
Short beep	1	1)The NAS is starting up.
(0.5 sec)		2)The NAS is being shut down (software shutdown).
		3)The user presses the reset button to reset the
		NAS.
		4)The system firmware has been updated.
Short beep	3	The NAS data cannot be copied to the external
(0.5 sec)		storage device from the front USB port.
Short beep	3, every 5	The system fan is out of function (TS-119 does not
(0.5 sec), long	min	support smart fan).
beep (1.5 sec)
Long beep	2	1)The disk volume is going to be full.
(1.5 sec)		2)The disk volume has reached its full capacity.
		3)The hard disk drives on the NAS are in degraded
		mode.
		4)The user starts hard drive rebuilding.
	1	1)The NAS is turned off by force shutdown (hardware
		shutdown).
		2)The NAS has been turned on and is ready.

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2.2 Software Installation

After installing the NAS hardware, proceed to software installation. There are three approaches for software installation:

1.Online Installation 22

2.Cloud Installation 35

3.CD Installation 44

Online installation is available for all home and SOHO models, and cloud installation is only for selected home and SOHO models. CD installation is designed only for SMB models. To verify if your NAS supports cloud installation, please check if there is a sticker on the NAS, as shown in the figure below:

To confirm if your NAS is a home and SOHO model or SMB model, please check the QNAP website (go to http://www.qnap.com/ > Products > Storage.) All home and SOHO users are encouraged to use cloud and online installation. For all problems encountered in the installation process, please contact our technical support department (go to http:// www.qnap.com/ > Support > Customer Service.)

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2.2.1 Online Installation

Follow the steps in this section to complete online installation for your NAS.

1. Go to http://start.qnap.com and click “Start Now”.

2. Choose the number of HDD bays and the model of your NAS and click “Next”.

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3.Connect the network and power cables of your NAS, turn on the Turbo NAS and click “Next”.

4. Click the operating system your computer is running on.

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5.Click “Get Qfinder” to download the QNAP Qfinder utility (For Mac users, please skip to Step 19 31.)

6. Launch the QNAP Qfinder installer from your computer and click “Next”.

24

7.Read the license agreement, check “I accept the terms of the License Agreement,” and click “Next”.

25

8. Click “Next”.

9. Click “Install”.

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10. Click “Finish”.

11. Launch the QNAP Qfinder from your desktop.

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12.The Quick Setup Wizard will be launched automatically. Please confirm that the IP address shown up on the dialog window matches the Turbo NAS you are trying to configure (please check the MAC address from the QNAP Qfinder and its corresponding IP address.) Click “Yes” to configure your Turbo NAS.

13. Click “Quick Setup”.

14.Install a hard drive on your Turbo NAS if you have not already done so and click “Detect Again”.

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15. Confirm the setup details and click “Next”.

16. The wizard will proceed to finish the installation process.

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17. Click “Finish” to complete the installation process and open the NAS login page.

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