Loading...TS-x73
TS-473
TS-673
TS-873
User Guide
Document Version: 1 19/04/2018
TS-x73 User Guide
Contents |
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1. Preface |
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About This Guide.......................................................................................................................................... |
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Audience....................................................................................................................................................... |
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Document Conventions................................................................................................................................ |
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2. Product Overview |
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About the TS-x73.......................................................................................................................................... |
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Hardware Specifications............................................................................................................................... |
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Package Contents........................................................................................................................................ |
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Components................................................................................................................................................. |
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Front Panel............................................................................................................................................... |
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Rear Panel................................................................................................................................................ |
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Right Panel............................................................................................................................................. |
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Left Panel............................................................................................................................................... |
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Drive Numbering..................................................................................................................................... |
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Installation Requirements........................................................................................................................... |
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Setting Up the NAS..................................................................................................................................... |
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3. Installation and Configuration |
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Hardware Installation.................................................................................................................................. |
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Drive Installation..................................................................................................................................... |
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Installing Expansion Cards..................................................................................................................... |
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Replacing Memory Modules................................................................................................................... |
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QTS Installation.......................................................................................................................................... |
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Installing QTS Using Qfinder Pro........................................................................................................... |
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Installing QTS Using the Cloud Key....................................................................................................... |
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4. Basic Operations |
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Power Button.............................................................................................................................................. |
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Reset Button............................................................................................................................................... |
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USB One Touch Copy Button..................................................................................................................... |
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LEDs........................................................................................................................................................... |
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Beep Alarm................................................................................................................................................. |
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5. Troubleshooting |
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Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... |
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Hot-swapping Failed Drives........................................................................................................................ |
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Recovering Unintentionally Removed Healthy Drives................................................................................ |
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Support and Other Resources.................................................................................................................... |
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6. Glossary |
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CloudKey.................................................................................................................................................... |
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CloudLink.................................................................................................................................................... |
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myQNAPcloud............................................................................................................................................ |
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myQNAPcloud ID........................................................................................................................................ |
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Qfinder Pro................................................................................................................................................. |
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QTS............................................................................................................................................................. |
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7. Notices |
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Limited Warranty......................................................................................................................................... |
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Disclaimer................................................................................................................................................... |
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GNU Public License.................................................................................................................................... |
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FCC Notice................................................................................................................................................. |
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CE Notice.................................................................................................................................................... |
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SJ/T 11364-2006......................................................................................................................................... |
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TS-x73 User Guide
1. Preface
About This Guide
This guide provides information on the QNAP TS-x73 NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.
Document Conventions
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Description |
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Notes provide default configuration settings and other supplementary |
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information. |
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Important notes provide information on required configuration settings and other |
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critical information. |
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Tips provide recommendations or alternative methods of performing a task or |
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configuring settings. |
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Warnings provide information, that when ignored, may result to potential loss, |
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injury, or even death. |
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Preface 3
TS-x73 User Guide
2. Product Overview
This chapter provides basic information about the QNAP TS-x73 NAS.
About the TS-x73
The TS-x73 is a high-performance and energy-efficient NAS solution powered by an AMD quad-core processor, AES-NI hardware encryption engine, and up to 64 GB memory. Featuring an IR sensor, microphone inputs, and speaker outputs, the TS-x73 can server as a centralized media hub. The TS-x73 can also adapt to your needs due to its hot-swappable drives, M.2 SSDs slots, and dual PCIe expansion slots.
Hardware Specifications
Important
Modifying the hardware or software of your QNAP product invalidates the warranty. QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third-party applications.
Ordering P/N |
Drive bays |
Memory |
TS-473-4G |
4 |
4 GB |
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TS-473-8G |
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8 GB |
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TS-673-4G |
6 |
4 GB |
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TS-673-8G |
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8 GB |
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TS-873-4G |
8 |
4 GB |
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TS-873-8G |
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8 GB |
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Component |
TS-473 |
TS-673 |
TS-873 |
Processor |
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CPU |
AMD® R-Series RX-421ND quad-core 2.1 GHz processor, Turbo Core up to 3.4 |
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GHz |
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Architecture |
64-bit |
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Encryption engine |
AES-NI |
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Memory |
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Pre-installed memory |
• 4 GB RAM: 2 x 2 GB SODIMM DDR4 |
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• 8 GB RAM: 2 x 4 GB SODIMM DDR4 |
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Use only QNAP memory modules to maintain system performance and stability. |
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For NAS devices with more than one memory slot, use QNAP modules with |
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identical specifications. |
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Note |
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Using unsupported modules may degrade performance, |
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cause errors, or prevent the operating system from starting. |
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Total memory slots |
4 x SODIMM DDR4 |
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Maximum memory |
64 GB (4 x 16 GB) |
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Storage |
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Drive bays |
4 x 3.5-inch SATA 6 Gbps |
6 x 3.5-inch SATA 6 Gbps |
8 x 3.5-inch SATA 6 Gbps |
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bays |
bays |
bays |
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Product Overview 4
TS-x73 User Guide
Component |
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TS-473 |
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TS-673 |
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TS-873 |
Drive compatibility |
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3.5-inch SATA hard disk drives |
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2.5-inch SATA hard disk drives |
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2.5-inch SATA solid state drives |
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M.2 SSD type |
2 x M.2 SSD SATA 6 Gbps |
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M.2 SSD form factor |
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2260 |
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2280 |
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SSD cache acceleration |
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Drive bays 1 to 4 |
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Drive bays 1 to 6 |
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Drive bays 1 to 8 |
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support |
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M.2 slots 1 to 2 |
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M.2 slots 1 to 2 |
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M.2 slots 1 to 2 |
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Optional: M.2 SSD |
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Optional: M.2 SSD |
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Optional: M.2 SSD |
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using QNAP QM2 |
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using QNAP QM2 |
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using QNAP QM2 |
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PCIe expansion card |
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PCIe expansion card |
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PCIe expansion card |
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Hot-swappable |
Yes |
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Note |
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M.2 SSDs are not hot-swappable. |
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Network |
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Gigabit Ethernet ports |
4 x RJ45 |
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External I/O Ports & Expansion Slots |
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PCIe slots |
2 x low-profile PCIe 3.0 |
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2 x full-height PCIe 3.0 |
2 x full-height PCIe 3.0 |
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x4 |
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x4 |
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x4 |
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USB ports |
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Front: 1 x USB 3.0 Type-A |
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Note |
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You can use the One-Touch Copy button with this port. |
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Rear: 3 x USB 3.0 Type-A |
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Audio |
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2 x 3.5 mm dynamic microphone jacks |
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1 x 3.5 mm line-out jack |
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1 x speaker |
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Note |
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You cannot use the speakers and the line-out jack |
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simultaneously. |
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Interface |
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Buttons |
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Power |
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• USB One Touch Copy |
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Reset |
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IR sensor |
1 |
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Note |
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The QNAP RM-IR004 remote control is an optional separate |
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purchase. |
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Product Overview 5
TS-x73 User Guide
Component |
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TS-473 |
TS-673 |
TS-873 |
Dimensions |
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Form factor |
Tower |
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Dimensions (H x W x D) |
188.2 x 199.3 x 279.6 |
188.2 x 264.3 x 279.6 |
188.2 x 329.3 x 279.6 |
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mm |
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mm |
mm |
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7.41 x 7.85 x 11.01 in |
7.41 x 10.4 x 11.01 in |
7.41 x 12.96 x 11.01 in |
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Net weight |
4.84 kg (10.67 lbs) |
5.57 kg (12.28 lbs) |
6.59 kg (14.53 lbs) |
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Other |
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Power supply unit |
250W, 100-240V AC, 50/60Hz |
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System battery |
CR2032 lithium battery (3V, 225mAh) |
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Warning |
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When replacing the system battery, only use the same battery |
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type as the existing one to avoid explosions. |
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Sound level |
21.7 DbA |
23.0 DbA |
23.4 DbA |
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Note |
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The sound level was tested at a bystander position, which is |
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within one meter from the NAS. The test NAS operated at low |
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speed with the maximum number of drives installed. |
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Fans |
• System: 1 x 120 mm |
• System: 2 x 90 mm |
• System: 2 x 120 mm |
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• CPU: 1 x 60 mm |
• CPU: 1 x 60 mm |
• CPU: 1 x 60 mm |
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Warning |
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To avoid serious injuries, do not touch the fans while the NAS |
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is connected to a power source. |
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Operating temperature |
0 to 40˚C (32 to 104˚F) |
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Relative humidity |
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Non-condensing relative humidity: 5 to 95% |
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Wet-bulb temperature: 27˚C (80.6˚F) |
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Security slot |
Kensington security slot |
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Package Contents
Item |
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Quantity |
TS-x73 NAS |
1 |
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Power cord |
1 |
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Ethernet cable |
2 |
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Screws for 3.5-inch drives |
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TS-473: 12 |
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TS-673: 18 |
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TS-873: 24 |
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Screws for 2.5-inch drives |
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TS-473: 12 |
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TS-673: 18 |
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TS-873: 24 |
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Product Overview 6
TS-x73 User Guide
Item |
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Quantity |
Screws for M.2 solid state drives |
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2 x flat head screws |
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2 x riser screws |
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M.2 SSD heatsinks |
2 |
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Quick Installation Guide (QIG) |
1 |
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Components
Front Panel
TS-473
TS-673
Product Overview 7
TS-x73 User Guide
TS-873
No. |
Component |
No. |
Component |
1 |
Drive LEDs |
6 |
M.2 SSD LEDs |
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2 |
Power button |
7 |
USB LED |
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USB 3.0 One Touch Copy port |
8 |
LAN LED |
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USB One Touch Copy button |
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Status LED |
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5 |
IR sensor |
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Rear Panel
TS-473
Product Overview 8
TS-x73 User Guide
TS-673
TS-873
No. |
Component |
No. |
Component |
1 |
Power input |
6 |
Gigabit Ethernet RJ45 port |
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2 |
3.5 mm microphone jacks |
7 |
USB 3.0 Type-A ports |
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3.5 mm audio jack |
8 |
PCIe slot with cover |
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Speaker |
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Reset button |
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Kensington security slot |
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Product Overview 9
TS-x73 User Guide
Right Panel
No. |
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Component |
No. |
Component |
1 |
Memory slot 1 |
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4 |
Memory slot 4 |
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2 |
Memory slot 2 |
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5 |
M.2 SSD slot 1 |
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3 |
Memory slot 3 |
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M.2 SSD slot 2 |
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Left Panel
No. |
Component |
No. |
Component |
1 |
PCIe 3.0 x4 slot 1 |
2 |
PCIe 3.0 x4 slot 2 |
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Product Overview 10
TS-x73 User Guide
Drive Numbering
TS-473
TS-673
Product Overview 11
TS-x73 User Guide
TS-873
Installation Requirements
Category |
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Item |
Environment |
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Room temperature: 0 to 40˚C (32 to 104˚F) |
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Non-condensing relative humidity: 5 to 95% |
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Wet-bulb temperature: 27˚C (80.6˚F) |
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Flat, anti-static surface with no exposure to direct sunlight, liquids, |
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and chemicals |
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Hardware and peripherals |
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Storage drives |
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For details on compatible drives, go to https://www.qnap.com/ |
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compatibility/. |
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Network cable |
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Tools |
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Phillips #1 or #2 screwdriver |
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Anti-static wrist strap |
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Setting Up the NAS
1.Place your NAS device in an environment that meets the requirements. For details, see Installation Requirements.
2.Install the drives.
For details, see the following topics:
•Installing 3.5-inch Hard Drives on 3.5-inch Trays
•Installing 2.5-inch Hard Drives or Solid State Drives on 3.5-inch Trays
•Installing M.2 Solid State Drives
Product Overview 12
TS-x73 User Guide
3.Connect the power cord and all applicable cables.
4.Power on the NAS.
5.Install QTS.
For details, see QTS Installation.
6.Log on to QTS.
Product Overview 13
TS-x73 User Guide
3. Installation and Configuration
This chapter provides specific hardware and firmware installation and configuration steps.
Hardware Installation
This section provides information on installing drives, memory modules, and expansion cards.
Drive Installation
The TS-x73 is compatible with 3.5-inch and 2.5-inch hard drives, 2.5-inch solid state drives, and M.2 solid state drives.
Installing 3.5-inch Hard Drives on 3.5-inch Trays
Warning
•Installing a drive deletes all data on the drive.
•Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1.Power off the NAS.
2.Remove the drive tray.
a.Slide the lock down.
b.Pull the tray handle outward.
c.Pull the tray out.
3.Install a drive on the tray.
a. Remove the fastening panels from the sides of the drive tray.
Installation and Configuration 14
TS-x73 User Guide
b.Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray.
c.Attach the fastening panels to lock the drive to the tray.
d. Optional: Attach the screws to further secure the drive.
Installation and Configuration 15
TS-x73 User Guide
4.Load the tray into the bay.
a.Slide the tray into the drive bay.
b.Push the handle.
c.Slide the lock up.
5. Power on the NAS.
Installing 2.5-inch Hard Drives or Solid State Drives on 3.5-inch Trays
Warning
Installation and Configuration 16
TS-x73 User Guide
•Installing a drive deletes all data on the drive.
•Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1.Power off the NAS.
2.Remove the drive tray.
a.Slide the lock down.
b.Pull the tray handle outward.
c.Pull the tray out.
3.Install a drive on the tray.
a. Remove the right fastening panel from the drive tray.
Installation and Configuration 17
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