QMS Magicolor CX User Manual

®

QMS

®

magicolor CX
User's Guide

1800427-001B

Trademarks

The following are trademarks or registered trademarks of their respective owners. Other
product names mentio ned in this manua l may also be trademar ks or register ed
trademarks of their resp ective owners. Regis tered trademark s are regis tered in the
United States Patent and Trademark Office; some trademarks may also be regis tered in
other countries. QM S, magicolor, and the QMS logo ar e regis tere d tradem ar ks of Q MS,
Inc., and Crown, the Crown seal, and PS Executive Series are trademarks of QMS, Inc.
PostScript is a trademark of Ad obe Systems In corpor ated for a page descr iption
language and may be registered in cer tain jur isdictions. Throug hout this manual,
“PostScript Level 2” is used to refer to a set of capabilities define d by Adobe Systems
for its PostScript Level 2 page descrip tion language. Th ese capabilities, am ong others,
are implemented in th is pr odu ct through a Q MS -developed emulation that is com patible
with Adobe's PostScript Level 2 language. Adobe/Ado be Systems Inc orporate d. Aldus,
Aldus PageMaker, Aldus FreeHand/Aldus Corpora tion. Apple, AppleTalk, EtherTalk,
LaserWriter, LocalTalk, Macintosh, TrueType/Apple Computer, Inc. CompuServe/H & R
Block. DEC, DECnet, VMS/Digital Equipm ent Cor poration. PhoneNE T/Farallon
Computing, Inc. Hewlett-Packard, HP, PCL, HP-GL, LaserJet/Hewlett-Packard Co. IBM
PC, Token-Ring/Inte rna tional Business Machines Cor poration. Intel/In tel Corp oration.
Microsoft, MS-DOS/Microsoft Cor poration. Novell and NetWare/Novell, Inc.
QuarkXPress /Quark, Inc. U NIX/UNIX S ystems Lab oratories.

Proprietary Statement

The digitally encoded software included with your Q MS printe r is Copyrighted © 1996
by QMS, Inc. All Rights Reserved. This software may not be reproduce d, modified,
displayed, transferred, or copied in any form or in any manner or on any media, in whole
or in part, without the express written per mission o f QMS, Inc.

Copyright Notice

This manual is Copyrighte d © 1996 by QMS, Inc., One Magnum Pass, Mobile, AL

36618. All Rights Reser ved. This manual m ay not be copied in whole or in par t, nor
transferred to any other media or language, without the expr ess written permiss ion of
QMS, Inc.

Manual Notice

QMS, Inc. reserves the right to m ake changes to this manual and to the eq uipment
described herein w ithout notice. Considerable effor t has been mad e to ensure tha t this
manual is free of inaccuracies and omissions. However, QMS, Inc. makes no warranty

of any kind including, but not limited to, any implied warranties of merchantability
and fitness for a particular pur pose w ith regard to t his ma nual. QMS, Inc. assumes

no responsibility for, or liability for, errors contained in this manual or for incidental,
special, or conseque ntial damages ar ising out of the fur nishing of this manual, or the
use of this manual in operating the equipm ent, or in con nection with the performanc e of
the equipment when so ope rated.

Dear Customer

Mark Twain once said that only two things in life are certain: death
and taxes. Well, if he were living today, we're sure he'd add manuals
to this list. Just about everything you buy is accompanied by a man­ual-and your new QMS printer is no exception.

Now, we know that even though we've devoted our lives to writing
manuals, very few people actually enjoy reading them. So we've writ­ten this manual with you in mind. However, there are as many of you
out there as there are printers, and you all need something different.
Because of this, we've tried to design your manual to help you reach
your destination as quickly and easily as possible:

n

Table of Contents- U se this section as a road map to disco ver
what there is to see in the manual.

n

Headers, Footers, and Tab Dividers-Use these as road signs to
help you locate the section of the manual you want to visit.

n

Index-While some people like to wander through a city, stopping
wherever they find something interesting, others like to call ahead
to make a reservation for a specific hotel or restaurant. Our Blue
Pages help you find information quickly without unnecessar y
detours. Easy on, easy off. We think you'll find the blue color
especially useful if you have more than one manual in the binder.

We hope you enjoy your new QMS printer (and traveling through its
manuals, too!)

Your QMS Technical Writer

Products Covered by this Manual

This manual describes the following versions of the
printer : a version with 8 MB RAM, a version with 20 MB RAM, a ver­sion with 32 MB RAM, and a version with 40MB RAM. The 32 MB and
40 MB versions come stand ard with an inte r nal hard disk, a SCSI
interface, and an Ethernet or To ken-Ring network interface.

magicolor

CX

Typographic Conventions

The following typographic conventions are used in this manual:

Mixed-Case
Courier

Mixed-Case
Italic
Courier

UPPERCASE
COURIER

lowerc ase boldPostScript operators and DOS commands

lowercase italic

UPPERCASE File and utility na mes
↵ Press the Enter key (PC) or Return key (Macintosh)
^ Press and hold down the Ctrl key (PC)

» Note:

▲ Caution:

M

Notes contain tip s, extra information, or impo rtant infor m ati on

that deserves emphasis or reiteration.

Cautions present information that you need to know to a void

equipment damage, process failure, or extreme annoyance.

WARNING!

specific procedure is not performed exactly as des cribed in the
manual.

Text you type, and messages and information
displayed on the screen

Variable text you type; replace the italicized word(s)
with information specific to your printer or computer

Information displayed in the printer message window

Variable information in text

Warnings indicate the possibilit y of personal inj ur y if a

ACHTUNG!

beschriebene Vorgehensweise, da sonst Verletzungsgefahr
bestehen könnte.

Bitte halten Sie sich exakt an die im Handbuch

v

Contents

1 Connecting the Printer

Connecting to a Network .............................................................1-2

Connecting to a PC ......................................................................1-3

Installing the QMS Level 2 Windows Dri ver ..............................1-4

Notes on Installing Printer Description Files 1-5

Installing the Printer Util i ties for the PC ...... ....... ....... ....... ..... ....1-8

Connecting to a Macintosh .........................................................1-9

Installing Maci ntos h Printer Drive rs . ....... ..... ....... ......... ....... .....1-10

Installing the QMS GX Driver 1-10
Creating a Printer Icon 1-12

Installing the Printer Util i ties for the Maci ntos h ................... ..1 -14

Installing LaserWriter 8.x and the magicolor CX 4.1 PPD 1-14
Macintosh Printer Description Files for Quark and Adobe

Applications 1-16

About Internal Hard Dis ks ........... ..... ...... ..... ... ..... ....... ....... ...... . 1-17

2 Printing

QCOLOR™ Color Co ntrol ........................................................... 2-2

Accessing QCOLOR for Windows 2-3
Accessing QCOLOR for a Macintosh with QuickDraw GX

Installed 2-6

Accessing QCOLOR for the Macintosh 2-8

Other Methods of Color Control ............................................... 2-10

Color Matching 2-10
About Printer Default Screening and CRD Options 2-13

Refilling the Media Cassette . ................... ............ ..................... 2-16

Using the Manual Feed Tray . ....... ..... ....... ....... ......... ....... ....... ... 2-20

Printing on Different Types of Print Medi a . ... ..... ...... ... ..... ...... . 2-23

Printing Transparencies 2-23
Printing Labels 2-24
Printing on Letterhead or Other Preprinted Media 2-24
Printing on 3-Hole or Other Pre-punched Media 2-25
Printing Envelopes 2-25
Printing on Thick Paper Stocks 2-25

More About Print Media ............................................................ 2-27

Print Media Sizes, Imageable Regions, and Margins 2-28
Print Media Types, Weights, and Recommended Brands 2-30
Print Media Storage 2-30
Preventing Media Jams 2-30

Other Printing Tasks ................................................................. 2-32

Changing Print Resolution 2-32
Collating Output 2-33
Working with Status Pages 2-34
Cancelling/Ending Print Jobs 2-35

About Fonts ...............................................................................2-38

The Resident PostScript Fonts 2-38
Optional Fonts 2-39

Overview of the QMS magico lor CX Printer ............................ 2-40

Printer Features and Benefi ts ............................. ....... .............. 2-41

QMS magicolor CX User's Guidevi

Color Laser Technology 2-41
QCOLOR Technology 2-41
Media Flexibility 2-41
Three Print Resolutions 2-42
Four Resident Emulations 2-42
Resident Fonts and Symbol Sets 2-43
Energy Star Mode 2-43
QMS Crown Technology 2-43
Software Loadable System (SLS) 2-45
Printer Options 2-46

3 Maintenance

Abo u t C o nsumables .. ....... .... . .... . .... ....... ....... . .... ... .. .... . .... ... .. ... .. .. 3-2

Consumable Life 3-2
Ordering Consumables 3-3
Storing Consumables 3-3

Preventive Maintenance . ............................... ..............................3-4

General Tips for Extending Print er Life 3-4
Preventive Maintenance Procedures 3-4

Replacing Consumables .............................................................3-5

Replacing a Toner Cartridge 3-6
Replacing a Developer Cartridge 3-10
Replacing the OPC Belt Cartridge 3-16
Replacing the Cleaning Pad and Oil Bot tle 3-20
Replacing the Waste Toner Pack 3-25

Cleaning the Printer .......................... .........................................3-27

Guidelines for Cleaning the Printer 3-27
Cleaning the Charger Unit, the Precharger Unit, and the AC-

Charger Unit 3-28
Cleaning the Rollers 3-36
Cleaning the Exterior of Your Printer 3-43

Moving the Printer ....................... ................... .............. ..............3-44

Removing the Fuser Unit and Oil Bottle 3-45
Replacing Fuser-Roller Pressure-Release Pieces 3-47

Repacking the Printer ........................ ............ ....... .............. .......3-51

Remove Cables and Cassette(s) 3-51
Remove the Toner and Developer Cartridges 3-52

Contents vii

Remove the Fuser Unit and Oil Bottle 3-53
Replace the Fuser-Roller Pressure-Release Pieces 3-56
Remove the OPC Belt Cartridge 3-59
Remove the Waste Toner Pack 3-61
Repack the Printer 3-62

4 Troubleshooting

Miscellaneo us Prob le m s ....... ....... .... ..... ..... ..... ..... ....... ...... ..... ..... 4-2

IBM PC and Compatib le Co mputer Checkl is t .................. ....... .. 4-4

Apple Macintosh Checkl i st .......... ..... .............. ..... .............. ....... .. 4-5

Mechanical Prob lems .. ......... ....... ...... ....... ....... ..... ....... ....... ....... .. 4-6

Slow Output 4-6
Control Panel Selections Don't Take Effect 4-6
Data LED Stays On After the Printer Warms Up 4-6
Printer Resets 4-7
Blank Pages 4-7
Not All Pages Print 4-7

Print Quality Problems ................................................................ 4-8

Generally Poor Print Quality 4-8
Specific Print Quality Problems 4-8
Print Density Problems 4-14

Printer Status Messages ........................................................... 4-20

Service Call Messages 4-25

Clearing Media Jams . ..... .. ..... .... ... .... ... ..... .... ... .... ... .... ... ..... .... ... 4-27

Clearing Misfeed Jams 4-27
Clearing Inner Jams 4-30
Clearing Outer Jams 4-36
If the Media Jam Message Stays On 4-41
Jam Recovery 4-41
Reseating the Drum 4-41

Testing Printer-to-Host Communication ................................. 4-44

Testing Printer-to-Macintosh Communication 4-44
Testing Printer-to-PC Communication 4-44
Checking Serial Communication Settings 4-46

HP-GL and PCL Error Codes ....................................................4-49

QMS ma gicolo r CX U ser's Guideviii

PostScript Er rors ................... ..... ....... ...... ..... ..... ..... ..... ....... ..... ..4-49

Diagnostic and Special Pages ..................................................4-50

The Start-up Page 4-50
The Status Pages 4-51
The Registration Page 4-52
Header and Trailer Pages 4-52
The Color Balance Adjustment Page 4-53

Placing a Service Call ................................................................4-55

A QMS Customer Support

Sources of Supp ort .... ..... ....... ..... ...... ..... ..... ..... ..... ....... ...... ..... .... A-2

Your QMS Vendor A-2
Your Application Vendor A-2
Q-FAX A-2
The QMS Corporate Bulletin Board System A-3
CompuServe A-3
Internet A-3
The QMS Customer Response Center (CRC) A-4

QMS World-wide Offices ............................................................ A-5

Index

Contents ix

1

Connecting the Printer

In This Chapter . . .

n

“Connecting to a Network” on page 2

n

“Connecting to a PC” on page 3

n

“Connecting to a Macintosh” on page 9

n

“About Intern al Hard Di sks” on page 17

» Note:

Instructions for unpacking and setting up the print er are in the

quick setup guide.

Connecting to
a Network

Connecting to a Network

1 If you purchased your printer with a network interface

installed, skip to step 2.
Otherwise, you need to install an optio nal network interface

card. See chapter 2, “Printer Options,” of the reference guide
for information on installing a network in terface card.

An Ethernet or a Token­Ring network interface is
available for this printer.
The Etherne t interface is
shown in this illustration.
(A SCSI port is also
shown.)

Network
Interface

2 See the

System Administrator’s Guide

the printer to the network and installing any host software
necessary for your environment.

3 Check the printing section of your network documentation

for any additional steps require d to attach and config ure the
printer.

QMS CrownNet Setup Guide

QMS m ag icolor CX User's Guide1-2

and the

for information on connecting

QMS CrownNet

Connecting to a PC

Connecting to
aPC

▲ Caution:

connecting interface cables.

1 Connect the printe r to the PC.

2 Turn on both the printer and the PC.

Tu r n the power off on both the printer and the PC before

If you’re replacing a printer
already connected to a
PC, you probably already
have the necessary
cables. If not, contact your
QMS vendor or a local
computer store. Al so, see
chapter 3, “Technical
Specifications,” of the
reference guide for
informat ion on PC t o
printer ca bling.

>>Note: This illustration
displays the network and
SCSI interfaces that are
available for this printer.

Parallel
Port

Serial
Port

» Note:

3 Install a printer driver.

4 Now you’re ready to print.

Remember, the power switches are located at the rear and

the front of the printer. See the Quick Setup Guide for details.

See “Installing the QMS Level 2 Windows Driver” on page 4.

See chapter 2, “Pri nti ng,” of this manual for informati on on color
control, using different types and sizes of media, and an overview
of printer feature s.

1-3Connecting the Printer

Installing the
QMS Level 2
Windows Driver

If you purchased your printer with an internal hard disk installed,
see “About Internal Hard Disks” on page 17 of this chapter for
information on t aking ad vantage of it.

Installing the QMS Level 2 Windows Driver

The QMS-developed Level 2 Windows driver supports all the printer's
features. Use the following procedure to install the driver.

» Note:

» Note:

The QMS Level 2 Windows driver has the Compress Output
setting enabled by default. This feature decreases the time the file
stays out on the network because the data is compressed at the host,
transferred to the printer, and then decompressed. Howe v er, for users
who are not on a network, this feature slows printing via the parallel
port. To disable this feature, select the Output tab, choose Options,
and click Compress Output.

1 Turn on your PC and start Wind ows.

Running the installation program outside of Windows will

automatically start Windows and run the program.

2 Insert the QMS “Wind ows Driver” dis k (shipped with your

printer) in the PC’s 3.5" disk drive.

3 In Windows 3.x Fi le M anag er, double-click SETUP.EXE from

the directory wind ow for the appropriate PC driv e .

4 From Windows 95, choose Run from the Start menu and dou-

ble-click SETUP.EXE from the directory window for the

appropriate PC drive .
5 Read the license agreement, and then choo se YES.
6 Select the destinatio n hard disk.
7 Specify the installation directory.
8 Select the QMS

magicolor

QMS m ag icolor CX User's Guide1-4

CX print e r.

9 Choose OK.

Installing the
QMS Level 2
Windows Driver

» Note:

The installation program SETUP.E XE copies the driver­related files into the \WINDOWS \SY S TEM director y and upd ates
WIN.INI accordingly. So you don’t have to install the printer via
the control panel.

Now you can set printer options from your application by choosing
Print Setup from the applicat ion’s File menu and then choosing th e
Options button. Choose the Help button in any of the driver dialog
boxes for information on dr i ver option s.

Notes on Installing Printer Description Files

The QMS Level 2 Windows Driver install program SETUP.EXE copies
PPD and PDF files into separate subdirectories under th e specified
installation direct or y. See the QMS Level 2 Windows Driver for more
detailed driver informat ion. On-line help is provided via the QMS
Level 2 Windows driver. You may delete the PPD and/or PDF files if
you don’t use applications that require them.

Applications may require special files, drivers, and/or configurations
to produce correct output on your QMS
Check your application’s documentation to determine if you need to
use one or more of these files.

magicolor

Adobe Illustrator 5.5

CX Print System.

For best output quality and accurate screening, install the QMS-devel­oped Windows driver. Then do the following to change the default res­olution:

1 In Adobe Illustrator, enable 600 dpi by choosing Document

Setup from the File menu.

» Note:

2 Click on Use Printer’s Default Screens to enable it.
3 Go to Output Resolution and enter the resolution (300, 600 or

Adobe Illustrator 5.5 has a default setting of 300 dpi.

1200 dpi, if it is in installed).

1-5Connecting the Printer

Installing the
QMS Level 2
Windows Driver

Adobe Photoshop

For best output quality and accurate screening, install the QMS-devel­oped Windows driver. Then do the following:

1 From Page Setup dialo g box of the Photosh op appl icatio n,

select Screens.

2 Then click the Use Printer’s Default Screen box to enable it.

Aldus P age Make r 5.x/Adobe Pa geMaker 6.x

Follow this procedure to install the WPD.
We recommend that you install a Windows Printer Description (WPD)

file instead of the QMS Level 2 Windows driver with PageMaker 5.0,
because PageMaker requires a Microsoft 3.56 or higher Windows
driver.

» Note:

Keep in mind that many of the QMS Level 2 Windows driver
features will are not be available from within PageMaker using the
Microsoft Windows Driver.

1 In the Windows Mai n group, do ubl e-click the Control Panel

icon.

2 The double-cli ck the Prin ters icon.

The Printers dialog box displays the list of installed printers. If no
printer is installed, the inst all butt on and the li st of available Win­dows 3.1 printers displays. If no printer is installed, skip to step 4,
otherwise continue at step 3.

3 Click the Add button to install a new printer.
4 In the List of Printers dialog box, select Install Unli sted or

Updated Printer.

5 Click the Install button and the Install Driver wind ow dis-

plays.

6 Insert th e QM S Wind ows Dri ver di sk.

x

Type
inserted the disk), or use Browse to select the path, and then
choose OK. The list of available QMS printers displays.

:\wpds\qms\win31 (where x is the drive where you

QMS m ag icolor CX User's Guide1-6

Installing the
QMS Level 2
Windows Driver

7 Select the QMS

If Windows does not ask for an updated driver, the QMS mag-

icolor CX printer will appea r in the list of installed prin ters.
If Windows asks for an updated driver, place PageMaker disk

#6 in the drive, then enter the lett er of that drive.

8 Choose OK.

The name of the printer appears in the list of install ed print er s.

PPD files are also to be used with PageMaker 5.0. They were copied
into the PPD subdirectory of the QMS Level 2 Windows driver direc­tory during the instal lation process. They should be stored in the
\ALDUS\USENGLISH\PPD4 directory. This directory is typically found
in the \WINDOWS director y, but PageMaker allows you to install it
anywhere on your system.

If you’re not sure where the \ALDUS director y is, open Windows File
Manager, and search (the File menu) for "aldus" startin g from the
"C:\" directory. Make sure you select "Search All Subdirectories".

magicolor

CX printer, then choose OK.

Aldus P ersuasion 2.1

This application won’t print EPS (Encapsulat ed PostScript) images if
the PostScript driver isn’t PSCRIPT .DRV.

CorelDRAW 4.0

This application provides a feature to control whether a PostScript
driver is actually treated as a PostScript driver or not. In the COREL­PRN.INI file under the [PSDRI VERS ] section, specify which driver by
either of the following statement s:

QMSPS=1↵ (PostScript driver)
QMSPS=0↵ (Non-PostScript driver)

Microsoft Excel 5.0

If your using this application with color cell backgrounds in a sparse
dot pattern, the background may not always print in all resolutions
and/or orientations. Interference between the bit pattern and the Post­Script halftoning for color causes this inconsistency. Change the reso-

1-7Connecting the Printer

Installing the
Printer Utilities
for the PC

lution to one that does work for the background and use a darker
shade of back for the pattern colo r, or enable the All Colors to Black
option from within the Excel Images dialo g box.

Other A pplica tions

The scaling factor set in the driver is independent of any scaling factor
set in an application. While the applicat ion’s scaling factor is likely to
affect the size and placement of image elements, the driver scaling
factor simply scales the resultant image from the center of the page.

QuarkXPress 3 .3

Follow this procedure to install the PDF:

» Note:

All PDF’s are copied into a PDF subdirectory during the QMS
Level 2 Windows Driver installation process.

1 After you install the QMS driver for Windows, close the

QuarkXPress app l icati on on your PC.

2 Copy they QuarkXPress PDF from its installation directory to

the QuarkXPress directo ry on your PC.
3 Restart QuarkXPress.
4 Check the Page Setup menu to verify that your printer is in

the list of available printe rs.

See your QuarkXPress documentation for detailed information on

installing PDFs.

Installing the Printer Utilities for the PC

The PS Executive Series Utilities (or PS Exec), included on the DOS
format disks we shipped with your printer, is a utilities program for
controlling the printer from the PC. For example, through PS Exec y ou
can turn off the start -up page, renam e the print er, download fonts,

QMS m ag icolor CX User's Guide1-8

Connecting to
a Macintosh

print font samples, and manage hard disks. Many of the procedures

described in this manual involve using PS Exec. The README file on

the PS Executive disk explains how to install the program, and the

on-line help explains how to use it.

Connecting to a Macintosh

1 Tu rn the power off on both the pri nter and the Macintosh .

2 If you purchased your printer with an Ethernet port installed

and your Macintosh has an Ethernet po r t, see “C onn ecting
to a Network” on page 2 and your Macintosh docume ntatio n
for information on connecting it to the printer’s Ethernet
port.

This illustration shows
where the Ethernet
interface available for this
printer may be installed. (A
SCSI por t is also shown.)

If your Macintosh doesn’t
have an Ethernet port, you
need to order the optional
LocalT alk interface card for
this printer. Chapter 2,
“Printer Options,” of the
reference guide has
information on insta lling
the interface card in the
printer and connecting the
printer to a Macintosh.

Ethernet
Interface

3 Turn on both the printer and the Mac into sh.
» Note:

Remember, the power switches are located at the rear and

the front of the printer. See the Quick Setup Guide for details.

1-9Connecting the Printer

Installing
Macintosh
Printer Drivers

4 Install a printer driver.

See “Installing Macintosh Printer Drivers” on page 10.

5 Now you’re ready to print.

See chapter 2, “Printi ng,” of this manual for information on color

control, using different types and sizes of media, and an overview

of printer features. If you purchased your printer with an internal

hard disk installed, see “About Internal Hard Disks” on page 17 of

this chapter for information on taking ad vantage of it.

Installing Macintosh Printer Drivers

To be able to us e a ll y our printer ’s speci al features, yo u need t o take
a few minutes to load the following software from th e Ma c into sh dis ks
we shipped with your prin ter:

If QuickDraw GX is installed on your Macintosh, load the GX
drive r for the QMS
Driver” on page 11.

If QuickDraw GX is not installed on your Macintosh , install the fol­lowing:

n

PS Executive Series printer utilities
See “Installing the Print er Utilities for the Macintosh” on

page 14 for information.

n

LaserWriter 8.
See “Installing LaserWrit er 8.x and the magicolor CX 4.1

PPD” on page 14 for information.

n

Printer files for Adobe PageMaker, Altsys FreeHand, Adobe
PrePrint, Adobe Separator, or QuarkXPress

See “Macintosh Print er Des cript ion Fi les for Quark and
Adobe Applications” on page 16 for information.

magicolor

CX. Go to “Installing the QMS GX

x

and the

QMS m ag icolor CX User's Guide1-10

magicolor

CX PPD file

Installing
Macintosh
Printer Drivers

Installing the QMS GX Driver

If you have QuickDraw GX, Apple’s new imaging technology, installed

on your Macintosh, you should install the QMS GX driver for your

printer. QuickDraw GX provides innovative typographic, graphic, and

printing features. The QMS GX driver allows your QMS printer to take

full advantage of all of these features.

» Note:

You cannot use the GX driver and the LaserWriter driver at the

same time.

To be able to use the GX drivers, you must have QuickDraw GX and

at least System 7.1 (preferably 7.5) installed on your Macintosh. See

your Macintosh documentation for more informatio n.

» Note:

To avoid losing any data, make sure you close any open files or
applications before installing the QMS GX driver, because the
Macintosh reboots when insta llat ion is co mpl ete.

1 With the Macintosh on, insert the QM S GX Drivers diskette

into the disk drive .

2 In the QMS GX Drivers disk wind ow, double-click the QMS

GX Drivers Installer icon to open the Installer.

3 In the QMS GX Driv ers Instal le r dia lo g box, veri fy th e Instal l

Location.

To change the Install Locat ion you can either use the drop-down
list box to display and select the appropriate disk, or you can
choose the Switch Disk button to scroll through the available
disks.

4 Choose Easy Instal l or Custom install .

n

Easy Install automat icall y inst all s all of the GX dri vers avail­able on the disk for QMS printers.

n

Custom Install allows you to select the GX driver(s) for the
specific QMS printer(s) you want to install. For example, if
you wanted to install the GX drivers for the
not for the other listed QMS printers, you would click the
check box next to this driver only.

magicolor

CX, but

1-11Connecting the Printer

Installing
Macintosh
Printer Drivers

The amount of available space on your Macintosh hard disk
and the amount of space necessary for all of the selected
drivers are indicated near the bottom of the window.

» Note:

If you’re using Custom Install, you can click the small icon
to the right of each install option for more information about that
option.

5 Click Install to begin the install atio n.

The Installer places the GX drivers in the Extensions folder inside
the System folder. It also creates a QMS GX Drivers folder in the
hard disk window. Inside this folder is the Install er log file, whi ch
you can view to verify the installation.

When the installation is fini shed, a dialog box prompts you to
choose Continue to install addition al drivers from the Custom
install option or to choose Quit to exit the Installer program.

Creating a Printer Icon

Before you can print, you must create a desktop printe r icon.

1 Make sure the prin ter is on and on line .
2 From the App le menu choo se Choos er.
3 In the Chooser window, select the CX

» Note:

If your printer is connected to a network with multiple
zones, rather than connected directly to your Macintosh, in the
AppleTalk Zones box select the zone in which your printer is
located.

GX Driver icon.

4 Click Create.

The printer ico n for the selected print er is created and is placed
on the desktop.

5 Exit from the Choose r.
6 Click the desktop printer icon you just created to sel ect it.

QMS m ag icolor CX User's Guide1-12

Installing
Macintosh
Printer Drivers

A new Printing menu is added to the Finder at the top of the desk­top. This menu appears every time you select the desktop printer
icon.

7 Use the comma nds in the Finder’s Printing menu to set up

the printer defaults.

Now, when you open an application, you can print using these default
settings, or you can customize them for a particular print job by
accessing the QMS printing options within the application (choose
Options in the application’s Print dialog box). You can also print by
dragging a document to the printer icon.

1-13Connecting the Printer

Installing the
Printer Utilities
for the
Macintosh

Installing the Printer Utilities for the Macintosh

PS Executive Printer Utilities is a utilities program for controlling the
printer from the Macintosh. Many of the procedures described in this
manual involve using PS Exec.

1 With the Macintosh o n, inser t the Maci ntosh For mat PS

Executive Series Util i ties di sk in the di sk driv e .

xx

2 Double-click the PSExec3.
3 In the window that appears, choose Continue.
4 In the window tha t appears, speci fy a folder in which to

install the utilities and choo se Save .

5 After all the files are extracted, choose Quit.

.sea file.

6 Open the Utilities folder in the PSExec 3.

ble-click PSInstall to personali ze the prog ram .

7 Check the README file for updates, and see the PS Exec on-

line help for information on using the program.

xx

Folder and dou-

Installing LaserWriter 8.x and the magicolor CX 4.1 PPD

Although the
ommend using LaserWriter 8. For your convenience, LaserWriter 8
and the
with your printer so you can take advantage of special features.

1 If you haven't already, follow the instru ctio ns gi ven above in

“Installing the Maci ntosh Prin te r Utilitie s.”

2 Open the PSExec 3.

the System Utilities folder to display the LaserWriter 8.
(among other things).

3 Drag the LaserWr iter 8.

(The system knows wh ere to copy it.)

magicolor

magicolor

CX supports LaserWriter 6, 7, and 8, we rec-

CX PPD (a printer description file) are provided

xx

Folder, then the Drivers folder, then

x

icon

x

icon to your current System Folder.

QMS m ag icolor CX User's Guide1-14

Installing the
Printer Utilities
for the
Macintosh

4 Create a Printer Description s folder:

System 7 users— Create a folder called Printer Descri ption s

inside the Extensions folder inside the System Folder.
System 6 users— Create a folder called Printer Descri ption s

inside the System Folder.

5 Open the PPDs folder inside the Drivers folder in the PSExec

xx

Folder.

3.
6 Open the Ver 4.1 folder inside the PPDs folder.
7 Select the QMS

Ver 4.1 folder and drag it to the Printer Descriptions folder

you created in step 4.
8 From the Apple menu , choose Cho oser.
9 In the Chooser window, select the LaserWriter 8.

select the QMS
10 Choose the Setup button .

This causes the LaserWriter to query the printer and automati-

cally choose the appropriate PPD.

11 Exit the Chooser.

Now, when you go into your application, you can access QMS

printing options (like QCOLOR color control) by choosing Options

in your application's Print dialog box.

magicolor

magicolor

CX printer description file in the

x

icon and

CX.

1-15Connecting the Printer

Installing the
Printer Utilities
for the
Macintosh

Macintosh Printer Description Files for Quark and Adobe Applications

If you use any of these applications, install the appropriate printer
description file (PP D, PDX, and/or PDF ) as des cri bed be low :

1 If you haven't already, follow the instructions given abov e in

“Installing the Printer Utilities for the Macintosh” on page 14.

2 Install the appropri ate pri nter descri ptio n file(s) fo r your

application from the Drivers folder in the PS Exec folder:

n

If you use Adobe Separator, install the PPD file. Your Sepa-

rator documentation explains where to put it.

n

If you use Adobe PageMake r 5.x, install the version 4.1

PPD in the Printer Descri ptions folder.

n

If you use Adobe PageMake r 4.x, install the version 3.0

PPD and PDX files in the PPDs folder in the Ado be fold er in

the System Folder.

n

If you use Al tsys FreeH and 4.x, install the version 4.1 PPD

in the Print er De scri ptions f o lde r.

n

If you use Altsys FreeHand 3.x, install the version 3.0 PPD

and PDX files in the PPD s folder in the Adobe folder in the

System Folder.

n

If you use Adobe PrePrint, inst all the version 3.0 PPD and

PDX files in the PPD s folder in the Adobe folder in the Sys-

tem Folder.

n

If you use QuarkXPress, install the

QuarkXPress folder in the PDF folder. To select th e PDF, go

to Quark's Page Setup dialog box. Under Printer Type, select

magicolor

the

Screen Angles checkbox. Also in Quark’s Page Setup dialog

box, make sure None is selected for the EFIColor profile

option.

CX PDF and select the Use Printer Default

QMS m ag icolor CX User's Guide1-16

magicolor

CX PDF in the

About Internal
Hard Disks

About Internal Hard Disks

If you purchased your printer with an internal hard disk, to take full
advantage of the disk, you should turn on the printer’s disk swapping
option.

Use the printer control panel to do this. (Information on using the con­trol panel is in chapter 1 “Printer Configu ration, ” in the reference
guide. Choose Yes in the Administ ration/M em or y/E nable Disk Swap
menu.) Disk swapping allows the printer to use the hard disk to sup­plement RAM when necessary.

» Note:

The printer needs to be turned off and on again to make this

change take effect.

While you’re making changes in the configuration menu, you may also
want to turn on the printer’s page recovery option. (Choose On in the
Administration/Engine/Page Recovery menu.) Page recovery allows
the printer to automatically track and reprint jammed pages so you
don’t have to resend jobs after clearing a jam.

See chapter 1, Printer Configu ration, ” of the reference guide for infor­mation on other printer configurati on options that are available.

v

1-17Connecting the Printer

2

Printing

In This Chapter . . .

n

“QCOLOR Color Control” on page 2

n

“Other Methods of Color Control” on page 10

n

“Refilling the Media Cassett e” on pag e 16

n

“Using the Manual Feed Tray” on page 20

n

“Printing on Different Types of Print Media” on page 23

n

“More About Print Media” on page 27

n

“Changing Print Resolution” on page 32

n

“Collating Output” on page 33

n

“Working with Status Pages” on page 34

n

“Cancelling/Ending P rint Jobs” on page 35

n

“About Fonts” on page 3 8

n

“Overview of the QMS magico lor CX Print e r” on page 40

QCOL OR Color
Control

QCOLOR Color Control

To help you optimize color output, QMS developed QCOLOR, which
provides automat ic or custom co lor control. Q
configures the
contents of the document and the media it will be printed on.
QCOLOR matching capabili ties inclu de CIE -based color matching,
PANTONE®* C olor simulation, and ICC 3.0 and Colo rSyn c su pport.
QCOLOR automatic color control is accessed through the QMS Win­dows or Macintosh driver.

magicolor

CX for the best output quality based on the

COLOR dynamically

* Pantone, Inc.’s check-standard trademark for color reproduction and color reproduction materi­als.

QMS m ag icolor CX User's Guide2-2

QCOL OR Color
Control

Accessing QCOLOR for Windows

1 If you haven’t already, install the QMS Level 2 Windows

driver.

See chapter 1, “Connecting the Printe r,” for information on install-

ing these drivers.

2 Open or create the file you want to print.
3 From the File menu , choose P rin t Setup .

Some applications may call this option someth ing else, such as

Page Setup.

4 In the Print Setup dialog box, make sure the QM S

CX is selected, then choo se the Op tio ns button.

The QMS Level 2 Windows driver dialog box appears.

5 On the Paper tab, locate the Quick Color Se tup secti on and

choose one of the following:

n

Automatic Color Control (if you're printing a combinat ion of
document types)

Automatic Color Control is the best option for most jobs,
because it's designed to provide the best color output for a
large variety of documents. However, if for some reason the
Automatic setting doesn't provide satisfactory color output for
a particular page element or document type, then select a
more specific Q
scanned photographic images).

n

Graphics (if you're printing color graphics)

n

Grayscale (if you're printing images with gray shades)

n

Photographic (if you're printi ng phot ographic images)

n

Text and Spot Color (if you're printing text or spot colors)

n

Third Party Color Management (to allow your application to
control color settings)

COLOR setting (for example, Photographic for

magico lo r

Printing

2-3

QCOL OR Color
Control

n

Customize (if you want to customize the color settings by

using the options on the Color tab)

» Note:

Halftone, CRD, Color Calibration, Color Model, RGB Stren gth,
and Media Selection, these sett ings on the Col or Set up tab do
not have to be adjusted. However, if you want to customize these
settings, you can get information about these and other options in
the QMS Level 2 Windows driver by choosing the Help button.
Also, some applications (like Aldus PageMaker and Ventura
Publisher) specify color outside the Windows driver, in which
case the color settings in the QMS Level 2 Windows driver are
ignored.

Because Q

COLOR

QMS m ag icolor CX User's Guide2-4

automatically adjusts the Page Element,

QCOL OR Color
Control

6 Choose the media type you’re using.

For example, if you're printing overhead transparencies, select

the Transparen cy option. Also, make sure you configure the

media tray you're using for transparency printing. This can be

done through the printer control pane l. See “Pr inting on Dif ferent

Types of Print Media” on page 23 for more informatio n on media,

and see chapter 1, “Printer Configuration, ” in the reference guide

for information abou t using the print er’s configuration menu.

7 Choose any other printin g op tio ns you want.

Choose the Help button for detailed descript ions of the opti on s.

8 Choose OK until you return to the a p plicati on .
9 From the File m enu , choose P rin t.
10 In the Print dialog box, sel ect any other op tio ns you want

and then choose OK.

Printing

2-5

QCOL OR Color
Control

Accessing QCOLOR for a Macintosh with QuickDraw GX Installed

» Note:

If your Macintosh doesn’t have QuickDraw GX installed, see

“Accessing QCOLOR for the Macintosh” on page 8.

1 If you haven’t already, install the QMS GX driver.

See “Installing Macintosh Pr inter Dri vers” in chapter 1, “Connect­ing the Printe r,” of the reference guide for information.

2 Open or create the file you want to print.
3 From the Find er’s Printin g menu (in se r ted in the Find er

menu bar by the QMS GX driver ), choo se Q CO LOR Op tio ns.

4 In the QCOLOR dialog box, make su re th e QCOLOR check-

box is selected, then select one of the foll owing :

n

Automatic (if you're printi ng a combin atio n of document

types)

Automatic Color Matching is the best optio n for most jobs,

because it's designed to provide the best color output for a

large variety of documents. However, if for some reason the

Automatic setting doesn't provide satisfactory color output for

a particular page element or document type, then select Spe-

cial and then select a more specific Q

example, Photographic for scanned photographic images).

QMS m ag icolor CX User's Guide2-6

COLOR setting (for

QCOL OR Color
Control

n

Special (if you want to specify a document type)
If you choose Special, then in the Special area, select Graph-

ics (if you're printing color graphics), Grayscale (if you're
printing ima ges with gray shades), Photographic (if you're
printing photographic images), or Text (if you're printing text
or spot colors)

5 Choose OK.
6 Choose any other options you want from the Finder’s Print-

ing menu:

Start/Stop Print Queue Choose these options to start or

stop the print queue.

Hold Print Request Choose this option to hold a print

job.

Resume on Page One Choose this option to resume a

print job, starting on the first page.

Resume on Page... Choose this option to resume a

print job and specify which page to
start on.

Set Default Printer Choose this option to select a

default printer.

Input Trays... Choose this option to set up the

printer’s input trays.

Extension Setup... Choose this option to set up printer

extensio ns.

QMS N-Up Options... Choose th is o ption to place 2, 4, 6,

8, or 16 page-images on a single
page.

Send PostScript... Choose this option to send a

PostScript file to the printer.

QMS Printer Options Choose this option to select

collation and resolution options.

7 Choose OK.

Printing

2-7

QCOL OR Color
Control

Accessing QCOLOR for the Macintosh

» Note:

If your Macintosh has QuickDraw GX installed, see “Accessing

QCOLOR for a Macintosh with QuickDraw GX Installed” on page 6.

1 If you haven’t already, install the Macintosh printer driver.

See “Installing Macintosh Pr inter Dri vers” in chapter 1, “Connect­ing the Printer” for informatio n.

2 Open or create the file you want to print.
3 From the application’s File menu, choose Print.
4 In the Print dial og box, cho ose Op tio ns.
5 In the Options dialog box, in the QCOLOR Setup listbox,

select one of the following optio ns:

n

Printer's Default (to use the settings chosen at the print er

control panel)

n

Graphics (if you're printing color graphics)

n

Photographic (if you're printi ng phot ographic images)

n

Text and Spot Color (if you're printing text or spot colors)

n

Third-Party Color Man age ment Sy stem (CMS) (to allow

your application to control color settings)

n

Overhead (if you're printing overhead transparencies)
You can select any of the QCOLOR color setup opt ions for trans-

parency printing if you select Transparency from the Media listbox
without changing any other option s.

» Note:

media type it contains. This can be done through the printer
control panel (in the Operator Control/Media menu). See “Printing
on Different Types of Print Media” on page 23 for more
information.

The media tray you're using must be configured for the

QMS m ag icolor CX User's Guide2-8

QCOL OR Color
Control

6 Choose the Save button to save the QCOLO R set tings

between print jobs.

Because QCOLOR automatically adjusts the Halftone, CRD, and

(for the Overhead setting) Media Type, these individual settings in

the Options dialog box do not have to be adjusted, so they are

grayed out when a QCOLOR option is chosen.

To be able to access individual sett ing s such as Halftone and

CRD, then QCOLOR must be turned off (choose Printer's Default

from the QCOLOR list box to turn off QCOLOR.) If you want infor-

mation about hal ftones and CRDs, see “About Printer Default

Screening and CRD Options” on page 13. To get more informa-

tion about the standard LaserWr iter options, choose the Help but-

ton in the driver window.

Aldus Appl icati on Note:

If you use an Aldus application, when
you want to print, hold down the Option key while selecting Print
from the File menu. This brings up the LaserWriter window, which
contains the QMS printing opt ion s like QCOLOR color control.
(Normally, Aldus applications bypass LaserWriter and use an
Aldus printer driver, which would prevent you from accessing
QMS color printing options.)

Adobe Photoshop Note:

If you use Adobe PhotoShop, go to
PhotoShop's Page Setup dial og box, and select Use Print er's
Default Screen under the Screens option. (This allows your
choices in the QMS driver to take effect.)

Printing

2-9

Other Methods
of Color
Control

Other Methods of Color Control

Color Matching

A major concern in the color publishing industry today is keeping
color consistent across devices with different color models. For exam­ple, when you scan a color photograph, the scanner sends the image
data to the computer in an RGB (Red-Blue-Green) format. The com­puter then conver ts the dat a into anoth er RG B format to display it on
the monitor. When the image data is sent to the printer, it is converted
into CMYK (Cyan-Mage nta-Yellow-blacK) format by the printer driver
or application. Because of these conversions, a color output device
(like your printer) may produce colors dramatically different from
those seen on the computer screen, or in the original image.

To keep colors more consistent, you can use color matching, which
uses software to describe colors for different devices in a common
language to make sure that color is produced in the same shade on
all devices.

Color Matching with a Col or Manag em en t System

Color management syste ms (CMSs ) work by translating color infor­mation from different devices into a common language. A CMS first
gets information about the way these devices create color and the
range of colors they can produce. (This information is contained in
device
device's color descriptions to the CIE model, which is an international,
device-independent standard for color.

For example, to make a printer's color output loo k the same as the
colors on your computer monitor, a CMS translates the monitor's
RGB colors into device-independent CIE color, and then translates
from the CIE color into the pr inter's CMYK colors. A CMS can warn
you (or automatically adjust color) when the colors you specify are
outside the output device's range, and they can show you on screen
how the printed output will look.

profiles

.) Then, using this inform ation, the CM S maps each

QMS m ag icolor CX User's Guide2-10

Other Methods
of Color
Control

The advantages of using a CMS are that you get consi stent color
across all devices, and an on-screen preview of output. However,
CMS’s are not portable across platforms, they can be expensive, and
they do consume processing time and power at the host.

A few well-known color management systems include Kodak Col­orSense, Agfa FotoFlow, Electronics for Imaging EFIColor, Pantone
POCE, and Apple ColorSync. The following are shipped with your
printer :

n

A ColorSync device profile

n

A Pantone POCE CMM (Color Matching Method)

n

A Pantone POCE device profile

n

An ICC (International Color Consor t ium ) device profile

If this profile is not included with your printer, call the QMS Customer
Response Center to check for availability.

Instructions for installation and use are included on the Pantone disk
provided with the printer.

Color Matching wi th PostScr ipt Level 2

Your printer's PostScript Level 2 allows it to accept device-indepen­dent CIE color specification directly (in additi on to CM YK or RGB
color specification s). This means that if you have an application that
supports PostScript Level 2 printing (such as Adobe PhotoShop) or if
you use the QMS-developed driver for Windows or Macintosh, your
printer will perfor m colo r matchi ng auto mat ically. QMS drivers for
Windows and Macintosh were shipped on disks with your printer: see
chapter 1, “Connecting the Printer,” for installation information. These
drivers work with the printer-resident color rendering dictionaries to
match colors. See control panel for more information on CRDs.

The advantages of Level 2 color matching are that it is portable, it is
application- and printer-resident (there's nothing else to buy), and it is
performed at the printer level (so it doesn't tie up your host). However ,
no on-screen preview of output is provided, and you are not warned if
a color is out of printer's gamut (color range).

Printing

2-11

Other Methods
of Color
Control

Color Mat chi ng wi th PANTONE*

Your printer has been approved by Pantone Inc. to simulate PAN­TONE Colors. Pantone specifies hundreds of spot colors, each identi­fied by a unique number. Each of these spot colors can be simulated
on the printer with the appropriate combination of process (CMYK)
colors.

Within a Pantone-licensed application (such as Aldus FreeHand or
Adobe Illustrator), you can choose a PANTONE Color number and the
corresponding CMYK simulation is printed. Pantone tables for sup­portin g applicat ions are shipped on a Pantone disk with the printer,
including the following:

n

Aldus FreeHand (Macintosh and Windows)

n

Adobe Illustrator (Macintosh and Windows)

n

QuarkXpress (Macintosh only)

n

CorelDRAW (Windows only)

Instructions for installation and use of these files are included on the
Pantone disk shipped with your printer.

The formulas in the PANTONE Color look-up charts result in Pantone­approved color only under the following conditions:

n

A Pantone-licensed application (such as Adobe Illustrator,
QuarkXPress, and Aldus FreeHand) is used to create the color.

n

The colors are printed with QMS-supp lied t oner.

n

The colors are printed on Hammermill Laser Print white paper.

n

The printer's Administration/ E mul atio ns/PostScr ipt / Default Half­tones option is set to Enhan ced.

The formulas listed in the Pantone charts are only for the

magicolor

CX printer. Also, the PANTONE Colors generated by this printer are
four-color process simulations and may not exactly match Pantone-

*Pantone Inc.'s check-standard trademark for color reproduction and color reprodu ction mater i­als.

QMS m ag icolor CX User's Guide2-12

Other Methods
of Color
Control



identified solid color standards. Use current PANTONE
ence Manuals (available from Pantone, Inc.) for accurate color.

The advantages of using PANTONE Color matching are that it is easy
to use, it is widely supported, and that it is good for spot color. How­ever, it is not as accurate as other methods of color matchi ng, it can 't
be used for photographs, and it is only supported by applications.

* Color Refer-

About Printer Default Screening and CRD Options

The printer’s default s creening and CRD (Color Rendering Dictionary)
settings can be changed through the QMS-developed Macintosh and
Windows drivers or, i f y our application requires you to use a non-QMS
driver, you can change the printer-default screening and CRD at the
printer’s control panel (Administrat ion/ Emulat ion s/PostScri pt m enu).
See chapter 1, “Printer Configuration,” of the reference guide for infor­mation on using the control panel.

Screening

The printer has two screening option s: Enh anced (the default) and
ColorSmooth.

Enhanced amplitude-modulation (AM) screening, which is the factory
default set tin g, is pr ovided for business applications and should be
used in the following situations:

n

If your jobs contain mostly solid (spot) colors.

n

If you are using the Pantone POCE or Apple ColorSync color
management syste m, or if you are producing PANTONE simula­tions.

ColorSmooth uses frequency-modul ate d (FM) screening, which
places micro-dots in a mathematically-induced random pattern to pro­duce smoother color transitions, bright, accurate colors and laser­sharp image rendering. ColorSmooth eliminates the rosettes, moiré

*Pantone Inc.'s check-standard trademark for color reproduction and color reproduction materi­als.

Printing

2-13

Other Methods
of Color
Control

patterns, and banding typically found in traditional printing. In general,
it should be used for these purposes:

n

If you’re printing photographic images, especially photographs of
faces, to get photo-realistic color output

n

For jobs containing a mixture of text and graphic images

» Note:

Some application software may be set up to ignore the printer's
color settings. For information on prevent ing this, see “Connecti ng to
a PC” or “Connecting to a Macintosh” in chapter 1, “Connecting the
Printer.”

ColorDepth technology for 1200 x 600 dpi offers an increased level
of color image quality at the printer’s highest resolution.

» Note:

Your printer requires at least 40 MB RAM for ColorDepth.
ColorSmooth screeni ng is not supported at 12 00 dpi.

Printer De fault Color Rende ring Dictiona ries
(CRDs)

Since the printer has a different range of colors than other color
devices (such as your monitor), a color rendering dictionar y is neces­sary to tell the printer how to print colors that are out of its range. The
printer has three default C RD setti ngs:

The Colorimetri c CRD is designed for very basic color matching and
one-to-one conversion from CIE color to CMYK color. With Colorimet­ric chosen as the printer default CRD, all colors are reproduced
exactly unless a specified color is “out of gamut” (out of the printer's
range). For out of gamut colors, the Colorimetric CRD substitutes the
closest “in-gamut” color. The result is that exact color matches
between the two devices are maintained wherever possible, but the
printed image may have a smaller range of colors than the original
image (since several image colors may be mapped to a single printer
color). We recommend that you use this CRD for printing spot colors.

The Business CRD matches the images on a monitor as closely as
possible (WYSIWYG). Use the Business CRD for computer-gener­ated graphics.

QMS m ag icolor CX User's Guide2-14

Other Methods
of Color
Control

QMS developed the Photographic CRD to optimize the quality of pho­tographic images and other images with many subtle color shifts. Like
the Colorimetr ic CRD, the Photographic CRD substitutes out-of­gamut colors with in-gamut colors, but it also adjusts (compresses) all
other colors (whet her in-gamut or out-of-gamut) as necessary to
maintain the propor t ional relationship bet wee n the colors.

Printing

2-15

Refilling the
Media Cassette

Refilling the Media Cassette

Use the following procedure to refill the standard or optional media
trays.

1 Pull the paper cassette out of the printer.

QMS m ag icolor CX User's Guide2-16

Refilling the
Media Cassette

2 Make sure the size key slide on the back end of the cassette

is set for letter- or A4-size media.

EX LT A4 LG

» Note:

cassette, look at the paper packaging to determ ine which is the
printing side of the paper (an arrow points in the direction of the
printing side on most packaging). Also, if you're printing on paper,
fan it to prevent the sheets from sticking toget her. (Don't fan
transparencies or labels because this can cause jams.)

Printing

For the best quality printout s, before you load paper in the

2-17

Refilling the
Media Cassette

3 Load the paper (printi ng-sid e up) in the cassette .

For letterhead or preprinted media load the top-end first. Make
sure the paper lies flat and does not exceed the upper-limit mark
on the cassette for paper or foils (transparencies).

Paper

Foil

4 Adjust the paper gu ides on each side and on the trail ing

edge of the media so that they rest li ghtly agai ns t the media
without causing it to buckle.

QMS m ag icolor CX User's Guide2-18

Refilling the
Media Cassette

5 Slide the filled cassette into the pr inte r until it snaps firm ly

into place and is flush with the front of the printer.

» Note:

(paper or transparency) you have in the cassette or print quality
could degrade. Media type can be selected through the printer's
control panel.

Printing

Make sure the printer is configured for the media type

2-19

Using the
Manual Feed
Tray

Using the Manual Feed Tray

You can feed a single sheet at a time to the printer using the m anual­feed tray. This allows you to print on a different media type without
changing the media in the cassette, or to p ri nt on me dia not sup­ported by the standard cassette (envelopes or thick stock).

1 Use your application's print setup feature to sel ect the man-

ual-feed tray and the me di a type you plan to use (pape r or
transparency).

If your application doesn't allow this, you can do it at the printer
control panel:

a Press the Tray Select key until the Manu al Feed LED is lit.
b Press the Media key until the LED for the media type you

want (paper or transparency) is lit. (Choose the Paper setting
for label and envelope print ing. )

If you're printing on thick stock (paper that's between 24 and
43 lb [90 g/m2 and 163 g/m 2]), then use the Ope rator Con­trol/Media menu to select this media type.

» Note:

2 Use your application's print setup feature to select any other

printing options you want.

If you select media type from the driver, the tray you're
printing to must already have been set from the printer's
control panel for the desired media type.

QMS m ag icolor CX User's Guide2-20

Using the
Manual Feed
Tray

3 Open the manua l-feed tray by lightly pr essi ng on the to p-

right corner to release t he spring la tch.

4 Move the paper guides on the manual feed tray to fit the size

of the chosen m edi a.

Printing

2-21

Using the
Manual Feed
Tray

5 Insert a single sheet of me dia, prin tin g side up, with the top

edge leading into the printer, in the manual feed tray (fig. 5.3)
until it reaches the rear of the tray inside the printer and lies
flat.

The media wrapping should indicate which is the printing side.
If you're printing envelopes, load the envelope printing-side up, so

that the flap side will be on the left when the envelope is pulled
into the printer.

6 Through your application, print your document.

QMS m ag icolor CX User's Guide2-22

Printing on
Differen t Types
of Print Media

Printing on Different Types of Print Media

Printing Transparencies

1 See “Refilling the Media Cassette” on page 16 or “Using the

Manual Feed Tray” on page 20 for information on load in g
media.

2 If you haven't previously, set up the tray you want to use for

transparency printing:

a At the printer control panel, press the Online/ Offline key.
b Press the Tray Select key until the LED for tray you want to

use for transparencies is lit on the control panel.

c Press the Media key until the Transparency LED is lit on the

control panel.

d Press the Online/Offline key.

3 Use your application's print setup feature to sel ect Transpar-

ency printing, and sele ct any other printi ng op tio ns you
want.

If you're printing from a Windows or a Macintosh application, you
can select transparency printing from your application if you use
the QMS Level 2 Windows Driver or Macintosh driver.

» Note:

4 Send your job.

Printing

Any time you select a media type from the dr iver, the tray
you're printing to must already have been set from the control
panel for the desired media type.

2-23

Printing on
Differen t Types
of Print Media

Printing Labels

For best results when printing labels, format labels through your appli­cation and then run a test print on plain paper to check formatting and
avoid wasting label sheets.

1 See “Refilling the Media Cassette” on page 16 or “Using the

Manual Feed Tray” on page 20 for information on load in g
media in the cassette.

Make sure you place the labels printing-side up with the top edge
feeding into the printe r first.

2 If you haven't previously, set up the tray you want to use for

printing on Paper:

a At the printer control panel, press the Online/ Offline key.
b Press the Tray Select key until the LED for tray you want to

use for labels is lit on the control panel.

c P ress the Media key until the Paper LED is lit on the control

panel.

d Press the Online/Offline key.

3 Use your application's print setup feature to sel ect Paper

printing and any other printin g option s you want.

» Note:

4 Send your job.

Any time you select a media type from the dr iver, the tray
you're printing to must already have been set from the control
panel for the desired media type.

Printing on Letterhead or Other Preprinted Media

Print letterhead or other preprin ted media the same way labels are
printed. Make sure you place the media printing -side up with the let­terhead edge feeding into the printe r first.

QMS m ag icolor CX User's Guide2-24

Printing on
Differen t Types
of Print Media

Printing on 3-Hole or Other Pre-punched Media

Print 3-hole or othe r pre-punched medi a the same way labels are
printed. Make sure you place the media printing -side up with the top
edge feeding into the printer first.

Printing Envelopes

Envelopes can be printed from the manual-feed tray or from the
optional envelope cassette. If you purchased the optional envelope
cassette for your printe r, see chapter 2, “Printer Options,” of the refer­ence guide for information on installing and using it.

To print envelopes from the manual-feed tray, see “Using the Manual
Feed Tray” on page 20. Envelopes are loaded with the printing side
up, so that the top of the envelope (the flap side) is on the left as the
envelope is pulled into the print er.

Printing on Thick Paper Stocks

To print on heavy paper stocks (between 24 and 43 lb [90 g/m2 and
163 g/m2]

1 Set up the manual-feed tray for printing thick stock:

a Press the Online/O ffline key to take the printer off line. (The

Online/Offline LE D goes out and IDLE appears in the
message window.)

b Press the Menu key to enter the Configuration menu. Then

press the Next key until the following message displays:
CONFIGURATION

OPERATOR CONTROL

Printing

2-25

Printing on
Differen t Types
of Print Media

c P ress the Select key to choose the Operator Control menu.

d Press the Select key to enter the Media menu; then press the

e Press the Select key to enter the Manual Bin menu; then

f Press the Select key to choose Thick Stock.

Then, press the Next key until the following message
displays:

OPERATOR CONTROL
MEDIA

Next key until the following message displays:
MEDIA

FOR MANUAL BIN

press the Next key until Thick Stock appears in the message
window:

FOR MANUAL BIN
THICK STOCK

g Press the Online/Offline key to exit the Configuration menu or

press the Menu key to back out of the Configuration me nu
one level at a time. The message window displays

SAVE CHANGES?
*NO

h Press the Next key until Yes appears in the message window;

then press the Select key. The following message displays
OFFLINE

i P ress the Online /Off line key to put the printer back on line.

(The Online LED light s.)

» Note:

When Thick Stock has been selected, both the Paper LED
and the Transparenc y LED on the printer control panel are off.

2 See “Using the Manual Feed Tray” on page 20 for instruc-

tions on feeding medi a ma nual ly to the printer.

QMS m ag icolor CX User's Guide2-26

More About Print Media

Your print quali ty depends in large par t on the qualit y of the media.
You can get sharper contrast on printed pages by using special laser
printer media, which is available from a variety of manufacturers. This
paper is thicker, smoother, and whiter than copier paper and gives
your page a more professional appearance.

The printer accommodat es plain or laser paper, transparencies, and
labels. You can also print on envelopes and thicker stocks (between
24 and 43 pounds [90 to 163 g/m
adequate for most application s. Copier paper has a smooth, clean
surface, controlled electrical proper ties, and heat stability. This
assures good image transfer without excessive curling of the paper.

You can use special paper, such as bond paper, often used for statio­nery, for special applications. However, textured paper may result in
uneven toner placement and print quality may vary. You may want to
do a test run befo re printing a large quantity. Colored paper may also
be used, but not paper with a colored coating applied. “P rin t Media
Types, Weights, and Recommended Brands” on page 30 contains
additional paper specifica tion s.

2

]). Conventional copier paper is

More About
Print Media

Printing

2-27

More About
Print Media

Print Media Sizes, Imageable Regions, and Margins

Media Sizes* Size Inches Millimeters

Letter 8.50 x 11.00 215.90 x 279.40
Legal 8.50 x 14.00 215.90 x 355.60
A4 8.27 x 11.69 210.00 x 297.00
Executive 7.25 x 10.50 185.00 x 267.00
Com 1 9.50 x 4.125 241.30 x 104.78
DL 8.66 x 4.33 220.00 x 110.00

Imageable
Regions*

Margins* Size Top Bottom Left & Right

*All measur em ent s are accurate within 0.02"/0.5 mm

Size Inches Millimeters

Letter 8.11 x 10.61 205.90 x 269.40
Legal 1/C 8.11 x 13.61 205.90 x 345.60
Legal 4/C 8.11 x 11.7 205.90 x 297.18
A4 7.87 x 11.30 200.00 x 287.00
Executive 6.89 x 10.12 175.00 x 257.00
Com 10 9.19 x 3.89 233.30 x 98.78
DL 8.35 x 4.09 212.00 x 104.00

Letter 0.2" 0.2" 0.2"
Legal
1-Color 0.2" 0.2" 0.2"
Legal
4-Color 0.2" 2.1" 0.2"
A4 5 mm 5 mm 5 mm
Executive 5 mm 5 mm 5 mm
Com 10 0.12" 0.12" 0.16"
DL 3 mm 3 mm 4 mm

QMS m ag icolor CX User's Guide2-28

More About
Print Media

About Imageable Areas and Margins

The imageable area of each media size is smaller than the size of the
media. The imageable area is subject to hardware limits (physical
page size and margins required by the print engine). As you set page
margins in your application, remember they must be equal to or less
than the imageable areas specified for the page size you are using.
“Print Media Sizes, Imageable Regions, and Margins” on page 28
lists measurements of imageable areas and margins for each media
size.

About Legal-S ize Imag eabl e Regi on s

There are two imageable regions for legal-sized pages: one for black
and one for color. The imageable region for black on legal-sized
pages is 8.11" x 13.61" (205.90 mm x 345.60 mm). The imageable
region for color on legal-sized pages is an 8.11" x 11.7" (205.90 mm
x 297.18 mm) region at the top of the page. We recommend that you
compose color legal-sized pages so that color images stay in this

8.11" x 11.7" area near the top of the page, and use the imageable
region below this for black only.

Working Within Image able R eg io ns an d Margi ns

If you experience problems with your file being cut off (not printing to
the expected margins), it might be due to an imageable region con­straint. To com pensat e for imageable region constraint s, use a larg er
page size or adjust margins, page size, or scale through your applica­tion.

Printing

2-29

More About
Print Media

Print Media Types, Weights, and Recommended Brands

Media Type Weight in g/m2Weight in lb Brand

2

Plain Paper 60 to 90 g/m
Laser Paper 60 to 90 g/m

Thick Stock

(manual feed only)

Transparencies 138 to 146 g/m

Labels 156 to 170 g/m
Envelopes 90 g/m

up to 163 g/m

2

16 to 24 lb Xerox 4024

2

16 to 24 lb Hammermill Laser Print

2

up to 43 lb N/A

2

36.7 to 38.8 lb 3M PP2500, Xerox 3R

2

41.5 to 45.2 lb Avery 5260
24 lb White Wove Sub 24 Auto

Print Media Storage

63.5° to 80.6° F (17.5° to 27° Celsius)

(White)

2780, Xerox 3R 3117

Fil #1914

60% to 70% relati ve hum idit y
Media should be stored in its original wrapper, on a flat surface, away

from dust and sunlight.

Preventing Media Jams

Some printer problems are caused by improper handling of media or
use of the wrong media and consumables. The following section pro­vides information about correctly handli ng med ia and preventing
jams. Several things you can do to reduce print media jamming in
your printer are

n

Set the printer for the print media type and size currently in the
cassette. (Use the Tray Select and Media keys on the control
panel. Chapter 1, “Printer Configuration,” of the reference guide
explains how to use the control panel.)

n

Use QMS supplied toner and developer, and use QMS-recom­mended print media.

QMS m ag icolor CX User's Guide2-30

More About
Print Media

n

Make sure print media is not torn, folded, or wrinkled.

n

Do not overfill the media cassette: it holds 250 sheets of pap er,
50 transparencies, or label stock up to the upper-limit mark on the
cassette .

» Note:

If the printer is operating in a low-humidity environment, we
recommend printing fewer than 20 consecutive transparencies to
prevent jamming.

n

If you have problems with double feeding, remove the paper from
the cassette and fan the edges. The sheets may be sticking
together. (However, do not fan transparencies; this can create
electrostatic buildup that can cause jamming.)

n

Store print media away from moisture and humidity. Moisture and
humidity may cause media to turn up at the edges or wrinkles to
occur. The recommended relative humidity during operation is
60%-70%.

n

Load media print ing si de up, top edge first. The pr inti ng side of
media is indicated on the wrapping, so leave it in its wrapping
until you are ready to load it.

n

Keep the paper-feed rollers and the manual-feed belts clean.
Dirty ro llers and belt s can draw media unevenly into the printer.
See “Cleaning the Rollers” in chapter 3, “Maintena nc e.”

Preventin g Envelope Jam s

To prevent envelope jams

n

Keep envelopes in their original box to protect them until they're
used. Don't use damaged envelopes.

n

Store envelopes in a low-humidity environment.

n

Use only the envelope types specified in “Print Media Type s,
Weights, and Recommended Brands” on page 30. Don't use
envelopes with windows.

n

If you're using the optional envelope cassette, use it in the stan­dard cassette slot (not the optiona l feeder), and don't place more
than 30 envelopes in the cassette at once.

Printing

2-31

Other Printing
Tasks

Other Printing Tasks

Changing Print Resolution

Your printer is capable of printing at 300, 600, or 1200 dpi.
For jobs in which print speed is more important than print quality, you

might want to select 300 dpi. But for pages requiring the best qualit y,
set the printer resolution to 600 or 1200 dpi. Choose these higher res­olutions when printing pages with photographs, graphics with multiple
levels of shading, or documents requiring the sharpest possible text
and line art.

The table below shows minimum RAM requirements for different page
sizes, resolution s, and numbers of colors.

Page
Size

Letter 300 8 MB 8 MB

Legal* 300 8 MB 12 MB

A4 300 8 MB 8 MB

Executive 300 8 MB 8 MB

Envelopes (DL &
Com 10)

*Although the mo nochrome imageable area for legal-sized pages is 8.11" x 13.61"
(205.90 mm x 345.60 mm), the full-color imageable region for this size is limited to 8.11"
x 11.7" (205.90 mm x 297.18 mm).

Dots
per Inch

600 8 MB 20 MB
1200 12 MB 40 MB

600 12 MB 24 MB
1200 16 MB 48 MB

600 8 MB 20 MB
1200 12 MB 40 MB

600 8 MB 20 MB
1200 12 MB 40 MB
300 8 MB 8 MB
600 8 MB 16 MB
1200 12 MB 40 MB

Minimum RAM
(Monochrome)

Minimum RAM
(Four-color)

QMS m ag icolor CX User's Guide2-32

Other Printing
Tasks

You can set the resolution of your printer through the QMS-developed
Macintosh or Windows driver or through the printer’s Administration/
Engine/Def Resolution menu.

Default Resolution

Menu

Administration

Engine

Def Resolution

Choices

300 dpi—300 x 300 dpi resolution
600 dpi —600 x 600 dpi resolution
1200 dpi—1200 x 600 dpi resolution
Default depends on how much memory is in the

printer. See the chart above for inform ation on
minimum RAM requirements for different
resolutions, page sizes, and numbers of colors.

Collating Output

The printer can deliver multiple copies of your files in collated order to
the output bin without having to send the file repeatedly. This feature
reduces your data transmission and improves performance. The illus­tration below shows collated and uncollated stacking for two copies of
a three-page file.

An internal hard disk greatly improves collation performance because
the file is stored in QMS-compre ssed format for repeated print ing.

When a job is longer than 50 pages, or when disk space is consumed
during a print job, the printer begins chunk collating. Chunk collation

Printing

2-33

Other Printing
Tasks

breaks down a job into sections and performs collation on each of
those sections. You can enable and disable collation through the
QMS-developed Macintosh or Windows driver or through the printer’s
control panel:

Collation

Menu

Operator Control

Collation

Choices

On (default), Off

Working with Status Pages

Printing a status page is a two-step procedure: Identify the type of
status page you want to print, and then print it.

Identifying a Status Page Type

Two types of status pages are available:

n

Standard—This one-page docum ent provides printer iden tifica­tion information (printer type and name, firmware version and
release, and number of sheets printe d), pri nter setting s (Post­Script level, start-up options, paper handling information, resolu­tion, and gamma correction sett ing ), curren t memory
configuration, time -o uts, comm unicat ion sett ing s and input buffer
sizes for all standard and optional interfaces, and, if present, hard
disk status (address, size, and free space). In addition, an angle
bar prints in the lower-left corne r for image alignment.

n

Advanced—This document, which can be five or more pages
long, contains the same inform ati on as the st anda rd status page
as well as configuration menu settings and a full list of fonts and
downloaded emulations.

Status Page Type

Menu

Administrati on
Special Pages

Status Page Type

Choices

Standard (default)
Advanced

QMS m ag icolor CX User's Guide2-34

Other Printing
Tasks

Printing a Status Page

After you have identified the type of status page to print, send it to the
printer in one of the following ways:

n

Use the PS Executive Series Utilities (se e the PS Executive on­line help for instructions).

n

Use the control panel keys to select “Yes” in the Print Stat us
menu option.

Print Status

Menu

Administrati on
Special Pages

Print Status

Notes

Only standard status pages can be printed from PS Executive. Advanced
status pages are not availabl e.

Choices

Yes (default)
No

Cancelling/Ending Print Jobs

The Cancel key has two functions:

n

It cancels all print jobs that are currently pri nti ng, int er pret ing , or
spooling.

n

It allows you to send an end-of-job indicator to a currently compil ­ing print job that is waiting for incoming data .

Once the print jobs are canceled or ended, the printer resume s print­ing other jobs in the queue.

You don’t have to press the Online/Offline key to take the printer off
line before using the Cancel key. There are no equivalent functions in
the configuration menu.

» Note:

If you need to cancel the cancel job or end job procedure,

press the Menu key.

Printing

2-35

Other Printing
Tasks

Cancelling a Print Job

Press the control panel keys in the order shown in the following
instructions to cancel a print job.

Press
this key

Cancel Access the Cancelling Job menu. You

Cancel
or Select

to... The message window

reads...

CANCELLING JOB?

are prompted for confirmation that you
want to cancel the print job.

Select Yes. YES

Cancel all print jobs in the queue that
are currently printing, interpr eting, or
terminating. T he CANCELLING JOB
message displays until the print job is
completely removed from the printer.

YES

IS SE LECTED
CANCELLING JOB

Ending a Print Job

If the first print job in the queue is waiting for, but not receiving the
data it needs to finish printing, the message wind ow displays

WAITING FOR INPUT
END JOB?

Use the following procedure to end all print jobs in the queue that are
waiting for incoming data.

» Note:

This procedure does not end a print job that is still receiving
data. Its only purpose is to provide an end-of-job indicator for a print
job that does not have one. You can identify an end-of-job indicator in
the Administration /Com mu nicati ons/Parallel and Admi nistrat ion/
Communications/S eri al menu. (See chapter 1, “Print er
Configuration,” in the reference guide for more information). Also see
chapter 3, “Technical Specifications,” in the reference guide for a
complete discussion of End Job Mode.

QMS m ag icolor CX User's Guide2-36

Other Printing
Tasks

Press this
key

Cancel Access the Cancelling Job menu. CANCELLING JOB?

Next Advance to the End Job option. CA NC EL LING JOB?

Cancel
or Select

to... The message window

reads...

YES

END JO B

Select End Job. END JO B

IS SE LECTED

Printing

2-37

About Fonts

About Fonts

The Resident PostScript Fonts

This section lists the fonts resident in your printer. You can access
them after you install the appropr i ate pr int er driver on your computer
(see chapter 1, “Connecting the Print er” for information on prin ter
drivers.) All of these fonts are authentic: they are licensed and carry
the true name. See your QMS vendor if you are interested in obtain­ing more fonts.

ITC Bookman Light
ITC Bookman Light Italic
ITC Bookman Demibold
ITC Bookman Demibold Italic

Courier
Courier Oblique
Courier Bold
Courier Bold Oblique

New Century Schoolbook
New Century Schoolbook Italic
New Century Schoolbook Bold
New Century Schoolbook Bold Italic

Palatino
Palatino Italic
Palatino Bold
Palatino Bold Italic

Times Rom a n
Times Italic
Times Bo ld
Times Bold Italic

ITC Avant Garde Book
ITC Avant Garde Book Oblique
ITC Avant Garde Demibold
ITC Avant Garde Demibold Oblique

QMS m ag icolor CX User's Guide2-38

About Fonts

Helvetica
Helvetica Oblique
Helvetica Bold
Helvetica Bold Oblique

Helvetica Condensed
Helvetica Condensed Oblique
Helvetica Condensed Bold
Helvetica Condensed Bold Oblique

Helvetica Narrow
Helvetica Narrow Oblique
Helvetica Narrow Bold
Helvetica Narrow Bold Oblique

ITC Zapf Chancery Medium Italic
Symbol
ITC Zapf Dingbats

Optional Fonts

See chapter 2, “Printer Option s,” of the reference manual for a list of
fonts available for purchase from your QMS vendor.

Printing

2-39

Overview of the
QMS magicolor
CX Printer

Overview of the QMS magicolor CX Printer

The QMS
chrome prints, using advanced color laser technology combined with
the QMS Crown multitasking printer ope rating sy stem. It offers supe­rior performance plus flexible emulation and connectivity support and
upgrade options.

See “Printer Features and Benefits” on page 41 for an overview of
what the printer can do.

magicolor

CX provides 300 or 600 dpi color or mono-

QMS m ag icolor CX User's Guide2-40

Printer
Features and
Benefits

Printer Features and Benefits

Color Laser Technology

The magicolor CX laser printer features advanced color-laser technol­ogy that allows it to produce inexpensive, durable, 300, 600 or 1200
dpi prints on plain paper or transparencies, at 3 to 6 color pages and
12 monochrome pages per minute.

QCOLOR Technology

The magicolor CX laser printer features QCOLOR, a QMS-developed
technology for automatically optimizing color printing, for Windows
and Macintosh applicat ions. When enabled through the Windows or
Macintosh dri ver, QCOLOR configures the magicolor CX for the best
output quality based on the contents of the docum ent.

The magicolor CX printer also supports device-independent color,
either directly or through a color management system, such as
Apple's ColorSync and Pantone's POCE. This printer also supports
the P ANTONE
reproduction in graphic arts and publishing, to help you see the most
accurate PANTONE Color simulations for proofing.



* MATCHING SYSTEM, the standard model for color

Media Flexibility

Your printer supports print media of different types and sizes— A4,
executive, legal, letter, envelopes, and transparencies.

User Benefit—You can print on a variety of commonly used media
sizes.

*Pantone Inc.'s check-standard trademark for color reproduction and color reproduction materi­als.

Printing

2-41

Printer
Features and
Benefits

Three Print Resolutions

The printer offers 300 dpi (dots per inch), 600 dpi, and 1200 dpi out­put.

User Benefit—Three resolutions allow you to customize the quality of
your output according to its use: 300 dpi for m ost hardt op needs and
600 or 1200 dpi for high-resolution output.

» Note:

Color printing at 600 dpi requires that t he prin ter have a
minimum of 20 MB RAM. Color printing at 1200 dpi requires that the
printer have a minimum of 40 MB RAM.

Four Resident Emulations

Your printer has built -in support for printing in HP PCL5, HP-GL, Line­printer, and PostScript Level 2 emulations. See chapter 2, “Printer
Options,” of the reference guide for the listing of additional emulations
that can be added to this printer.

User Benefit—Most applicat ions can print directly to the printe r.
1 HP PCL 5C Emulation

The printer emulates the H ewlett-Packard LaserJet IIISi at both
300x300 (for images, graphics, and fonts) and 600x600 dpi (for
scalable fonts only).

2 HP-GL Emulation

The printer provides HP-GL plotter emulation (7475A and 7550A)
at 300x300 (for images, graphics, and fonts) and 600x600 dpi (for
scalable fonts only).

3 Lineprinter Emulatio n

The Lineprinter emulat ion pri nts simple, unform atted text files at
300x300 and 600x600 dpi. Each text line ends with a carriage
return.

4 PostScript Level 2 Emulation

The QMS
allows you to take full advantage of your printer's high print reso­lution capabilities. The Level 2 emulation is compa tible wit h

magicolor

CX printer’s PostScript Level 2 emulation

QMS m ag icolor CX User's Guide2-42

Printer
Features and
Benefits

Adobe’s PostScript Level 2 language while providing additional
capabilities. QMS Level 2 emulation supports extensive graphics
capabilities to control the appearance of text, geometric shapes
and images, and improves memory and r esour ce management.

Resident Fonts and Symbol Sets

Your printer comes with 12 PostScript typeface families containing 39
licensed fonts, and it provides TrueType font support (in PostScript
emulation only). All resident PostScript typeface families have multi­lingual character sets. The printer also has 7 resident bitmap HP PCL
fonts in 25 symbol sets each, 12 resident scalable HP PCL fonts in 35
symbol sets each, 1 resident scalable HP PCL font in 5 symbol sets,
and 50 resident HP-GL symbol sets.

User Benefit—With so many resident fonts and symbol sets, there is
less need for time-consuming font downloading.

Energy Star Mode

The

magicolor

tion Agency (EPA ) Ene rgy Star regulation s. The EPA Energy Star
Computers program promotes th e use of energy-efficient pe r sonal
computers, monitor s, and printe rs and the reduction of air pollution
caused by power generation. See chapter 1, “Printer Configuration,”
of the reference guide for information on Energy Saver options.

CX printer is compliant with US Environmental Prote c-

User Benefit—Energy savings.

» Note:

The addition of some optional daughterboards m ay cause the

product to become non-Energy Star compliant.

QMS Crown Technology

The QMS Crown multitasking operati ng syst em provides fast pro­cessing speeds, networking capability, and higher printer perfor­mance while maintaining outstanding print quality.

Printing

2-43

Printer
Features and
Benefits

Compile-Ahead Technology and True Multitasking

Compile-ahead technology keeps all of your printer’s resources busy
to improve throughput. While the engine is printing a page, compil e­ahead technology uses available printer memory to prepare the sub­sequent pages of the document (or the next job). With pages ready in
memory, the engine continues printing as it deposits printed pages in
the output tray. (In other words, compiling, rasterizing, and printing all
work independently but simultaneously.)

User Benefit—Because print job processing time is significantly
reduced, you spend less time waiting for your documents to print.

Simultaneous Interface Operation (SIO)

Other printers may have multiple interface port s, but your QMS

CX printer is unique because SIO allows all of its interface ports

color

to be active at the same time.
User Benefit—You can have more than one com puter printing to the

printer. Each interface has an input buffer (which may be expanded
with additional memor y) that receives data while anot her interface is
being used to print.

magi-

Emulation Sensing Processor (ESP) Technology

Most printers can recognize only their native command language.
However, using a form of artif icial intell igence, E SP technology ana­lyzes incoming file data from any of the print er’s interfaces, selects
the appropriate emulation from those installed on the printe r, and pro­cesses the print job.

User Benefit—When your printe r is in ESP mode, you can easily
print PostScript, HP PCL 5C, HP-GL, and Lineprinter documents with­out changing printer switch settings or sending software commands
to accommodate different printer languages.

QMS m ag icolor CX User's Guide2-44

Printer
Features and
Benefits

Context Switching

After its initial use, the sta te of an emulat ion and downloade d data
(such as fonts, macros, and overlays) are preserved f or as long as the
printer power is on.

User Benefit—Repetitive downloading of emulations, fonts, macros,
and overlays is unnecessary, saving you time.

Compressed Da ta Formats

Crown printer s convert data rece ived from the input buffers into
intermediate, compressed blocks until the data is needed for printing.
These compressed blocks of data are designed to be processed
rapidly by the printer, and many more can be stored in memory at one
time than can traditional bitmapped images.

User Benefit—This increases the speed of printer features such as
collation and autom at ic ja m recovery.

Automatic Jam Recovery

With most printers, if a media jam occurs, you must remove the
jammed media and then reprint the job. On a QMS Crown printer, if
the Page Recovery menu option is set to “on,” and a media jam
occurs, once you remove t he jammed media, the printer reprints th e
jammed page and then continues with the print job. This is possible
because compressed data formats allow more pages to be stored in
memor y. The printer remembe rs the last page print ed, pulls the nec­essary information from memory, and automatically reprints a ny lost
pages.

User Benefit—You save time and print media because it’s unneces­sary to resend a print j ob after clearing a media jam.

Software Loadable System (SLS)

Your printer has a software loadable system, which allows you to
replace or upgrade its system software from a host computer.

User Benefit—Future enhancem ents to the system software can be
easily installed as they become available from QMS.

Printing

2-45

Printer
Features and
Benefits

Printer Options

The following options are available for your QMS
printer. Contact your QMS vendor for purchase information.

magicolor

CX

CrownCopy

CrownCopy is a color copier that attaches directly to the printer’s
SCSI po rt.

Upgradable RAM (Random Acce ss Memory)

QMS equips your
RAM. Two slots are available for upgrading up to 64 MB. Additional
RAM allows you to download and cache fonts, and attach and use
multiple hard disks. Additional RAM also increases the printer’s buff er
(the area where data sent from the host computer is stored), allowing
you to send large data-intensive files to the printer without tying up
the host for long periods.

User Benefit—Your printer’s memory can be upgraded as your
needs grow.

magicolor

CX printer with either 8, 20, 32, or 40 MB

Fonts

Optional fonts are available in the following formats.

n

The optional Intellifont SIMM increases the number of fonts avail­able to the HP PCL 5 emulation on your printer from 20 to the 37
PCL 5 fonts available on a Hewlett-Packard LaserJet 4Si.

n

The HP ProCollection fonts and special Postscript fonts are con­tained on font cards or must be downloaded to a hard disk, if
present. Font cards can be inserted in either of the two card slots.

n

The Kanji font SIMM can be installe d on the printer m othe rboard
to give you Kanji fonts.

Emulations

Optional emulation s, such as LN03 and CCITT Group 4, are con­tained on disks and must be downloaded to a hard disk, if present.

QMS m ag icolor CX User's Guide2-46

Printer
Features and
Benefits

TIFF, CCITT , and CALS emulations are also supported as host-based
filters thro ugh the QM S ImageS e r ver Opt ion.

User Benefit—Extra emulations allow you to print documents cre­ated in printer languages other than those resident on the printe r.

Security Card

An optional security card allows you to password-protect the printer’s
configuration menu. The card can be inserted in either of the two card
slots.

User Benefit—A security card restricts access to the configuration
menu to those users with valid passwords, thus ensuring that default
settings are not changed inappropriately.

Interfaces

The following interfaces are available for the printer: Ethernet (for LAN
Manager/LAN Ser ver, TCP/IP, NetWare, or EtherTalk), Token-Ring
(for LAN Manager/LAN Server, TCP/IP, or NetWare), LocalTalk, and
SCSI.

User Benefit—Interfacing flexibility.

Hard Disk Expandability

The QMS
and up to 3 external SCSI hard disks.

User Benefit——Hard disks provide true virtual memor y as well as
storage for character bitmaps, downloaded outline fonts, and other
files.

magicolor

CX provides support for an internal IDE hard disk

v

Printing

2-47

3

Maintenance

In This Chapter . . .

n

“About Consumables” on page 2

n

“Preventive Maintenance” on page 4

n

“Replacing Consumables” on p age 5

n

“Moving the Printer” on page 44

n

“Repacking the Printer” on page 51

About
Consumables

About Consumables

Consumable Life

Toner Cartridges Black 5,000 pages

Cyan, Magenta, Yellow 4,000 pages

Developer Cartridges Black 30,000 pages

Cyan, Magenta, Yellow 15,000 pages

Oil Bottle and Cleaning
Pad

OPC Belt Cartridge 50,000 planes/12,500 pages in continuous use

Waste Toner Pack 6,000 planes per pack (sold in 5-pack sets for a

Notes: The numbers in this table are based on the industry standard of 5%

coverage on letter- or A4-size media, and assume a normal duty cycle
(5,000 color prints per month or 20,000 monochrome prints per month).

The first oil bottle and cleaning pad will last
approximately 1,500 pages. After t hat, they will
last approximately 3,000 pages.

26,000 planes/6,500 pages in intermittent use

total of 30,000 planes per set)

A

plane

is a single pass of the OPC belt (one toner color). For example, a
one-color print job makes one pass (one plane), and a two-color job makes
two passes (two planes).

A

page

usually makes four passes of the OPC belt, since most color jobs
use all four toner colors. OPC life is affected by usage, coverage,
temperature, humidity, and exposure to light (even minute amounts).

The fuser unit is an integral part of the color imaging process and is also
very expensive to replace. The fuser life will be shortened or the fuser
permanently damaged if the cleaning pad is not installed properly or if
proper care is not taken to change the cleaning pad and oil bottle when
needed. This type of damage is not covered under warranty or service
contract.

An OPC belt that is used continuously (24 hours a day) will yield more
output than one that is used intermittently because the OPC belt loses yield
capacity as it ages.

QMS m ag icolor CX User's Guide3-2

About
Consumables

Ordering Consumables

In the US, call [phone] to order consum ables. In other coun­tries, see appendix A, “QMS Customer Suppo r t ,” for the phone num­bers of the QMS office nearest you.

Choosing the right consumables for your QMS

magicolor

CX will not
only increase its reliability and perform ance, but also minimize the
risk of damage. Only QMS consumables, such as tone r, developer,
OPC belts, and fuser oil, are designed to meet the exact specification
of your QMS printer, guaranteeing maximum performance, efficiency,
and long life.

Storing Consumables

Storage Specification s

Toner, Developer, and OPC Belt Cartridges

Characteristic Normal Conditions Severe Conditions*

°

Temperature 32

Humidity 10-80% RH 80-90% RH
Period of Storage 2 years after production date (includes operation life)
Storage Conditions Unopened in a well-ventilated, dark place.

Less than 10% of the entire storage period; 48 continuous hours at most during any

*

one period.

to 95° F (0° to 35° C)Low 14° to 32° F (-10° to 0° C)

Away from direct sunlight, corrosive gases, liquids, and
solvents (like alcohol, thinner, diazole). Avoid abrupt
changes of temperature and humidity.

Maintenance

3-3

Preventive
Maintenance

Preventive Maintenance

General Tips for Extending Printer Life

n

Do not place anything on the top of the pr int e r.

n

Keep the output levels in the top cover at 150 sheets or less,
depending upon the type of media.

If media stacks too high, you may experience trouble with paper
jams and excessive curl.

n

If you are not going to use the printer for an extended period of
time unplug the power cord from the power source outlet and
close the manual feed tray.

Preventive Maintenance Procedures

The table below shows when preventive maintenance procedures
(described in this chapt er) should be performed:

Preventive Maintenance Schedule

At this time... You should...

Whenever print quality diminishes. Clean the Charger Units. (See

“Cleaning the Charger Unit, the
Precharger Unit, and the AC­Charger Unit” on page 28.)

When you have printed 20,000
copies or 12 months have passed
since the last cleaning (whichever
comes first).

QMS m ag icolor CX User's Guide3-4

Clean the Rollers. (See “Cleaning
the Rollers” on page 36.)

Replacing Consumables

Replacing
Consumables

» Note:

M

Dispose of toner and developer cart ridges in a safe manner,
meeting all local and federal regulations. Also, you should handle only
one color of toner and developer at a time to avoid contaminating
other colors. Use a toner vacuum to clean up powder spills in the
printer, if necessary. If tone r gets o n your hands or cloth ing, light ly
dust off as much as possible and rinse any toner remainin g on hands
or washable clothing with cool water to remove the rest.

WARNING!

Also, avoid inhaling loose toner or getting it around your eyes; it can
cause respiratory problems and eye irritation.

ACHTUNG!

leicht entzündliches Pulver; es darf deshalb niemals mit offenem
Feuer in Berührung kommen. Einatmen oder Berührung mit Haut und
Augen ist ebenfalls zu vermeiden, da dies zu Beeinträchti gungen der
Atemwege, Haut - oder Augenreizungen führen könnte.

The toner is a highly combustible powder; never burn it.

Bei dem Toner handelt es sich um ein gef ährliches und

Maintenance

3-5

Replacing
Consumables

Replacing a Toner Cartridge

» Note:

Occasionally , yo u may see the TONER EMPTY message when
there is still toner in the cartr idge, but the toner has mere ly settled so
it can't distribute evenly. This may happen if the printer is not used for
several days. If you think this may be the case, remove the current
cartri dge, shake it horizontally to redistribute the toner, and place the
cartri dge b ack in the printer.

1 Remove the top cover.

QMS m ag icolor CX User's Guide3-6

Replacing
Consumables

2 Remove the old toner cartrid g e by holding it across the cen-

ter, squeezing the sides to loosen the pins on the ba ck side
from the developer cartridge notches. Then, lift the toner car­tridge straig ht up and ou t of the prin ter.

Dispose of it according to laws in your area.

Toner

Cartridge

Rear View

3 Remove the new toner cartridge from its protective bag.
4 Hold the toner cartri dg e as shown and shake it ho rizo ntal ly.

This distributes toner evenly inside the cartridge and helps assure
quality printing.

Maintenance

3-7

Replacing
Consumables

5 Install the toner cartrid g e on top of the develop er car tri dg e .

Hold and squeeze the toner cartridge across the center, and align
the pins on the back side of the toner cartridg e with the notches
on the developer cartridge. Orient the cartridge so that the words
on top are readable from the front of the printer.

▲ Cauti on :

cartri dge, or you’ll damage the cartr idges and the prin ter. If it
won’t fit easily, make sure you’re installing the correct color
cartri dge: they’re keyed to fit each other.

Toner Cartridge

ear View

Never force a toner car t rid ge onto a developer

QMS m ag icolor CX User's Guide3-8

Replacing
Consumables

6 Hold the toner cartri dg e in place with one han d whil e you

pull the tab straight up to remove the attached tape from the
cartridge.

Tab

Rear View

7 Make sure the print densi ty di al for the changed ton er car-

tridge is in the default (center) po siti on .

8 Replace the printer's top cover.

Maintenance

3-9

Replacing
Consumables

Replacing a Developer Cartridge

1 Remove the top cover.

2 Remove the toner cartridge that’s on top of the developer

cartridge you need to replace.

Hold it across the center, squeezing the sides to loosen the pins
on the back side from the developer cartridge notches. Then, lift
the toner cartr i dge straight up and out of the printe r.

Toner

Cartridge

Rear View

QMS m ag icolor CX User's Guide3-10

Replacing
Consumables

3 Set the ton er cartridge aside.

Place it on a level surf ace on a large sheet of paper to catch loose
residue.

4 Lift up the green latches at each end of the developer car-

tridge and release the car trid g e from its pressin g back on
the latches behind the cartridge while pulling forward on the
cartridge.

The securing latches are color coded (black, cyan, magenta, or
yellow) to the color of the developer cartridge.

Maintenance

3-11

Replacing
Consumables

5 Remove the developer cartrid g e from the printer, being care-

ful not to spill any of the developer ma terial.

Dispose of it according to laws in your area.

Old Developer

Cartridge

QMS m ag icolor CX User's Guide3-12

Replacing
Consumables

6 Remove the new developer cartridge from its protective bag,

lift up the green latches, and lower it into the approp ria te
slot.

It should snap into place.

Color-Coded Tab

New Developer

Cartridge

Front View

Maintenance

3-13

Replacing
Consumables

7 Close the develop er car trid g e latches.

8 Grasp the tab on the top of the developer car tr idg e and pull

the tab and attached clear tape straight up and out of the car­tridge.

Rear View

Rear View

Tab

Tape

QMS m ag icolor CX User's Guide3-14

Replacing
Consumables

9 Replace the toner car tri dg e that you removed in step 2.
10 Replace the printer's top cover.

» Note:

To ensure optimal prin t quality, the following step must be

completed.

11 Use the printer control panel to reset the printer’s developer-

tracking feature (this clears any DEV LOW message that may
appear in the message window):

a Press the Online/Offline key.
b Press the Menu key.

c P ress the Next key until ADMINISTRATION appea rs in the

message window, then press the Select key.

d Press the Next key until ENGINE appears in the message

window, then press the Select key.

e Press the Next key until CLEAR WARNING appears in the

message window, then press the Select key.

f Press the Next key until the developer color you just replaced

appears in the message window (for example, if you just
changed the yellow developer, select YELLOW DEV LOW),
then press the Select key.

g Press the Online/Offline key.

Maintenance

3-15

Replacing
Consumables

Replacing the OPC Belt Cartridge

» Note:

▲ Caution:

You may want to clean the paper guide and the register and
paper exit rollers at this time also. They should be cleaned every
20,000 copies or 12 month s, whichever comes first. See “Cleaning
the Rollers” on page 36.

The OPC belt is extremely sensitive to bright light and direct
sunlight. Do not remove it from its protective bag until you are ready
to install it. Limit exposure to 2 minutes. If exposure exceeds this, put
the belt in a dark place to recove r; depending on exposure, recovery
may take up to 2 hours.

After it’s installed, only remove the top cover of the printer when
necessary and replace it as soon as possible. A lso, handle the belt
cartri dge ca reful ly by its green end-handle or the two green side­handles only: it’s extremely sensitive to hand oils, moisture, solvents,
corrosives, dust, and scratches, all of which will reduce print quality.
You should reinstall the pressure release and tension release pin sets
(one on the left side and one on the righ t) in the cartridge if it will be
out of the printer for any extended time period. These pins protect and
relieve tension on the belt and cleaning blade.

QMS m ag icolor CX User's Guide3-16

Replacing
Consumables

1 Open the manual feed tray by pushing the top-right corner to

release the spring latch.

Front View

Manual

Feed

Tray

2 Lift the green handle of the old OPC belt car trid g e up to

unlock it and pull the cartridge straight out of the printer, and
discard it.

Wire Cleaner

Maintenance

3-17

Replacing
Consumables

3 Remove the new OPC belt cartridg e from its protective bag

and remove the pins from bo th sid es of the ca r tri dg e .

4 Unlock the green handle on the end of the new OPC belt car-

tridge and slide the cartri dg e three-q uar ters of the way into
the printer until the notches on each side of the bottom rest
on the lip of the manual feed tray.

>>Note: Save the protective bag
to use if you take the cartridge
out of the printer, and save the
pins to reinstall if you need to
store or move the printer later.

Pressure-

Release Pin

Tension-Release

Pin

Unlock the
Handle

Front View

QMS m ag icolor CX User's Guide3-18

Replacing
Consumables

5 Remove the black light-shiel d paper from the OP C belt by

pulling the tab on the front.

Light-Shield

Paper

Front View

6 Firmly slide the cartr idge the rest of the way into the printer

until it snaps into place. It is in place when you can see the
green arrows inside the metal frame of the printer.

7 Turn the green end-hand le on the ca r trid g e down to close it

and lock the cartridge in place.

8 Clear the REPLACE BELT status message through the control

panel using the Admi nistrati on /Eng ine/ Clea r Warning menu.
See chapter 1, “Printer Config ura tion,” in the reference
guide for details on using the control panel.

Maintenance

3-19

Replacing
Consumables

Replacing the Cleaning Pad and Oil Bottle

▲ Caution:

process and is also very expensive to replace. The fuser life will be
shortened or the fuser permanently dama ged if the cleaning pad is
not installed properly or if proper care is not taken to change the
cleaning pad and oil bottle when needed. T his type of damage is not
covered under warranty or service contract.

The first oil bottle and cleaning pad will last approximat ely 1,5 00
pages. After that, they will last approximately 3,000 pag es.

1 Tu rn off the main power switch on the back of the printer.
2 Remove the top cover.
3 Pull up on the paper exit unit latch and then tilt the paper exit

The fuser unit is an integral part of the color imaging

unit back and down to open it.

Rear View

QMS m ag icolor CX User's Guide3-20

Replacing
Consumables

4 Use the two green separator latches to tilt the pawl unit back.

M

WARNING!

Front View

The fuser unit can become extremely hot and cause

Cleaning- Pad Tab

Latches

severe burns. Make sure the unit is cool before handling it.

ACHTUNG!

Die Fixiereinheit kann sehr heiß werden, so daß
Verbrennungsgefahr besteht. Bi tte lassen Sie die Fixiereinh eit einige
Zeit abkühlen, bevor Sie diese berühren.

5 Locate the cleaning pad in the slo t above the fuser roller.

Then, while carefully avoiding the surface of the fuser unit,
which may be hot, grasp the pad by its green tab (towards
the rear of the unit), pull it out of the printer, and discard it.

6 Remove the cleaning pad and oil bo ttle from their protecti ve

bags.

▲ Cauti on :

The fuser unit is an integral part of the color imaging
process and is also very expensive to replace. The fuser life will
be shortened or the fuser permanently damaged if the cleaning
pad is not installed properly or if proper care is not taken to
change the cleaning pad and oil bottle when needed. This type of
damage is not covered under warranty or service contract.

The first oil bottle and cleaning pad will last approximat ely 1,5 00
pages. After that, they will last approximately 3,000 pages.

Maintenance

3-21

Replacing
Consumables

7 Hold the cleaning pad by its tab and place the whi te sid e

against the orange roller closest to the green felt strip. Align
the center rib of the cleaning pad with the trian gle mar k on
the green felt strip.

8 Keep the white side of the pad tou chi ng the orang e roller

closest to the green felt strip as you press the pad forward
and down into the slot un der the gr een fe lt strip .

It’s in place when it clips securely into the slot with the white pad
touching the orange rolle r.

Line up Rib with Triang le

Cleaning Pad

White Pad

Orange R ollers

Green Felt Strip

Black Toner Cartridge

Front View

QMS m ag icolor CX User's Guide3-22

Replacing
Consumables

9 Close the separator pawl unit: lower it onto the orange roller;

then grasp the green separator latches with your thumbs
and forefingers and push down with your fingers while push­ing back with your thumbs to sn ap the un it into pla ce .

Front View

Latches

10 Place a finger on the outer edge of the oil bottle retainer and

push it in and up to open the spri ng latch.

Rear

View

11 Remove the old oil bottle.

Maintenance

3-23

Replacing
Consumables

12 Hold the new oil bottle over its slot (spout-end down and

label facing the pri nter’s front). Lower the bottle in pla ce,
making sure the spout is alig ned with the pin in the fuser
slot. The top of the bot tle shoul d be flush with the top of the
fuser unit.

Rear

View

13 Close the oil bottle retainer, making sure the spring latch is

securely in place, then close the paper exit unit.

If you have trouble closing it, make sure the separator pawl unit is
completely closed (see step 9).

Rear View

QMS m ag icolor CX User's Guide3-24