Before opening the shipment, visually inspect the outside of the crate/box for shipping damage. Carefully unpack the crate/box, inspecting for component damage which
may have occurred inside the packing materials. Contact the carrier and QC Industries regarding any damage that may have occurred during shipment. Check the contents
of your shipment against the supplied packing slip and inform QC Industries of any discrepancies.
u General Sequence of Installation
Mount conveyor to stands or
1
compatible mounting brackets.2
Attach sides, guides or underside idlers to conveyor and
adjust as needed.
Install drive motor to mount-
3
ing package. (If not already
installed)
Lag conveyor to floor / engage
4
caster locks and inspect
conveyor before use.
u Assistance
If you need assistance, please contact QC Industries customer service department Monday through Friday, 8am-5pm EST at (513) 753-6000. In addition, your local distributor has been trained at the factory and can provide support in many ways. You can also visit our website - qcconveyors.com - for additional information and technical
documents.
Stands should be placed as close to ends of conveyor as possible. Stands may be placed a maximum of 10’ apart for conveyors 6” wide or less with a load less than 20
lbs,; conveyors 8”-12” wide with a load less than 25 lbs.; conveyors 18”-24” wide. For all other conveyors, stands should be placed a maximum of 6’ apart.
Remove the nuts holding the
1
stand attachment brackets to
the top of the stand and remove the
brackets.
Replace nuts and tighten.
5
Insert drop in nuts into t-slot
2
on conveyor frame.3
Attach stand attachment
brackets to conveyor using a
5mm allen wrench.
For Conveyors 6” wide or less:
flange should point outboard;
spacer must be installed between
stand attachment bracket and
conveyor frame.
For conveyors more than 6” wide:
flange should point inboard; no
spacer is necessary
turning bolt using a 3/4”
wrench. Turn clockwise to lower or
counter-clockwise to raise. Ensure
conveyor is level.
Tighten jam nut against top
3
plate of stand.4
Tighten four screws in each
stand bracket using a 5mm
allen wrench.
u Installing Cross Ties
For applications using a single cross tie, the cross tie should be installed between the cross bars of the stands. For applications using two cross ties, the cross ties should
be installed between the uprights of the stands. The installation process is the same for each.
x
x
Using a 5mm allen wrench,
1
loosen two socket head cap
screws in each cross tie adjustment
plate.
4
Slide adjustable cross tie
2
pieces to fit between stands.3
2
Loosen triangular Quick Clamp
on each end of cross tie.4
Clamp into tee slot at desired mounting position.
Ensuring the socket head cap
screw is facing you, slide Quick
tighten two socket head cap
screws in each cross tie adjustment
plate.
x
4
u Mounting Angle Braces
2
x
2
x
x
2
x
x
2
2
Insert two drop in nuts into
1
inner stand leg t-slots.2
Slide up and align angle
5
brace with drop in nuts in
frame.
Insert drop in nuts into
conveyor frame’s t-slot.3
Insert socket head cap screws
6
through angle brace and into
nuts in conveyor frame.
Align angle brace over drop
in nuts in stand.4
Tighten socket head cap
7
screws on frame.8
Insert socket head cap screws
through angle brace and into
drop in nuts on stand (do not fully
tighten).
x
2
Tighten socket head cap
screws on stand.
Check with bubble level to
9
ensure conveyor is level.
>Repeat for opposite side.
Injury is possible if the stands are not lagged to the oor, cross ties are not used, or angle braces are not present. Never place a conveyor in operation until all proper
mounts are installed and secured.
Warning: Moving conveyors with casters can create dynamic forces that could tip the conveyor. Use caution when moving a conveyor with casters.
>
Belt is slipping or stops under loadDemand is more than the conveyor is rated for
Verify conveyor capacity
Lubrication between drive pulley and belt
Belt is not tensioned properly
Belt does not move without loadTiming belt under drive guard is not connected
Belt is not tensioned properly
Belt will not track at drive endAccumulation or belt wear
Improper tension
Belt will not track at tail endIrregular product loading or belt wear
Improper tension
Belt will not track at center idlers
Belt is brittle, delaminating or is discolored Belt is being attacked by chemicals or excessive heat
Belt life has expired
Urethane belts can discolor when exposed to UV light
Motor is hotMotor can run with a skin temperature of 221ºF
Motor is not protected with overload protection and is
drawing too much current.
Speed reducer is getting hotSpeed reducer can run with skin temperature of 225ºFNo corrective action
Clean bottom of belt and drive pulley
Refer to section on tensioning the belt (page 26)
Contact factory
Refer to section on tensioning the belt (page 26)
Refer to Belt Tracking section of this manual (page 23)
Refer to Belt Tensioning section of this manual (page 26)
Refer to Belt Tracking section of this manual (page 23)
Refer to Belt Tensioning section of this manual (page 26)
Contact factory to discuss belt application
Replace belt
No corrective action
No corrective action
Install overload protection on motor
Speed reducer is leaking oilSpeed reducer’s life has expired
Installation was performed incorrectly and input seal
was damaged
Bearing noiseBearings are damaged or failingRefer to Bearing Replacement section of this manual
Belt is traveling reverse of desired directionMotor or speed reducer not wired properly Check wiring and correct per wiring instructions
Conveyor belt has prematurely worn outCorrect belt not selected for applicationContact factory to discuss belt application
If you are unable to remedy the problem with these corrective actions, please contact QC Industries Customer Service at (513) 753-6000. Failure to correct the problem may lead
to abnormal use of the conveyor, thereby voiding the warranty.
QC INDUSTRIES warrants that our conveyors are free from defects in materials and workmanship and t for the ordinary purposes for which such goods are used, under
normal installation, use and service for ten (10) years* from date of purchase or 21,000 hours* of running use, whichever is sooner. QC INDUSTRIES will replace any
defective part within the warranty period, without charge, provided:
>The Purchaser gives QC INDUSTRIES prompt written notice of the defect, including the date of purchase and original purchase order number.
>The Purchaser will then be given a return goods authorization number (RGA#) which must be displayed on all labels and packing slips returned
with merchandise. (See Return Policy section)
>The Purchaser pays for delivery of the defective part to QC INDUSTRIES for inspection and verication of the defect.
>The Purchaser shall pay any costs of installing the replacement part.
This warranty is limited to the replacement of defective parts. QC INDUSTRIES WILL NOT BE LIABLE FOR ANY DAMAGES CAUSED BY ANY DEFECT IN THIS UNIT. This warranty shall not apply if any failure of this unit or its parts is caused by unreasonable use, lack of maintenance, improper maintenance and/or repairs,
incorrect adjustments, exposure to corrosive or abrasive material, damage causing moisture, or any modication or alteration affecting the operation of the unit which is
not authorized by QC INDUSTRIES in writing. This warranty shall not apply to the following items that are covered by their manufacturer‘s warranty, subject to any limitation
contained in those warranties.
>Bearings>Controllers
>Motors>Casters
>Reducers>Belts (unless otherwise agreed to in writing)
CAUTION: Any attempt to repair such items may actually void the manufacturer’s warranty. Any description of this unit is only to identify it and is not a warranty that the
unit ts the description. Any warranties implied by law are limited in duration to the ten (10) year term of this warranty. EXCEPT AS SET FORTH HEREIN, QC INDUSTRIES
MAKES NO OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY FOR FITNESS OR ANY PARTICULAR PURPOSE.
*Warranty is ve years/10,500 hours without registration at qcconveyors.com/serial.
u Lost or Damaged Goods
Shipments should be inspected immediately upon receipt for lost or damaged goods. Any loss or damage should be noted on the carriers receipt (or bill of lading) at the
time of acceptance. If items are perceived to be lost or damaged after the shipment has been accepted, it becomes more difcult to le a claim with the carrier if the
receipt does not indicate such loss or damage. Do not, at any time, request the carrier to return any items or shipment to QC Industries without previous authorization from
our company for such a return. Please notify QC Industries as soon as any loss or damage is discovered and request the department that handles the lost or damaged
goods. You will need to know a complete description of all lost or damaged items. If replacement items are needed, a purchase order made out to QC Industries will need
to be supplied. QC Industries will then contact the carrier’s local agent and request that an inspection of the items be performed. This is absolutely necessary. Unless an
inspection is performed, the carrier will not entertain any claim for loss or damage. After the inspection has been completed, the carrier will notify QC Industries. If the carrier takes responsibility for the claim, a credit will be issued to you for the replacement item(s), including freight charges from QC Industries, where applicable. If the carrier
does not take responsibility for the claim, a representative of QC Industries will contact you.
If, for any reason, an item needs to be returned to QC Industries or an in-house order needs to be canceled or revised, the Purchaser is required to adhere to the following
series of steps to ensure that the return or cancellation is handled in the proper manner.
>Promptly call QC Industries Customer Service at (513) 753-6000 and request a Returned Goods Authorization. At this time, you will be asked to answer pertinent
questions relating to the returned items. We ask that you have the following information ready:
(A) Name of distributor (if applicable) through which item(s) were purchased.
(B) Name of the Customer and/or end user of the item(s).
(C) Any/all purchase order numbers related to the item(s) in question.
(D) Phone numbers and names of contacts involved in the return (if it becomes necessary that they be contacted later).
(E) Complete part numbers of all items involved in the return.
(F) Complete description as to the reason for the return and the actions that need to be taken. (If the item is to be replaced, a new purchase
order number must be supplied by the Purchaser along with complete shipping and billing instructions. These replacements will be treated as
separate orders by QC Industries and evaluated for possible credit only after returned items are received and evaluated.
>After the call is made to QC Industries, we will process your RGA and you will be e-mailed the RGA number to use for returning the item(s). RGA numbers will not be
given verbally over the phone.
>Upon receipt of your RGA, you are required to return the item(s) within 30 days of receipt of authorization. After 30 days, the Return Authorization will be void if
item(s) are not received by QC Industries. All shipping charges and freight insurance charges of returned goods will be the responsibility of the Purchaser.
>The RGA number must be clearly marked on the outside of all packages. It must also be on any paperwork, packing slips, or delivery receipts. If there is no RGA
number visible on the package, the package may be refused and sent back at the Purchaser’s expense.
>After receipt of returned goods, QC Industries will evaluate the item(s) for credit and take the appropriate action. Standard items that are returned in new, resalable
condition will be credited for the amount of the purchase less 20%. Full credit will only be issued on items that are considered to be defective at the time of shipment from QC Industries and are evaluated to be under warranty. Please allow 30 days for credits to be issued.
u Order Cancellation / Revision Policy
If it becomes necessary to cancel or revise an order prior to the order being shipped, QC Industries reserves the right to evaluate each order that is to be canceled or
revised and determine if any charges are applicable. A 20% restocking charge will apply if an order is assembled and ready to ship prior to its cancellation or revision and
the order is totally comprised of standard stock items. If the order contains other than stock items, an evaluation will be made based on the status of the order. Additional
charges will be included with the 20% restocking charge if any of the following conditions are met:
(A) The order contains any items that are considered to be non-stock items and these items have already been produced by QC Industries or one
of its suppliers.
(B) The order contains any items that require special handling or assembly and these processes have been completed.
(C) The Customer has specied that they will pick-up an order from QC Industries’ facility by a predetermined time and that time frame has
expired. In this case, QC Industries will make an attempt to notify the Customer. If this cannot be accomplished in a reasonable time, the order
will be disassembled and the Customer will be charged a restocking fee and any additional charges based on the orders contents as explained
Register today to double your warranty to 10 Years
QC Industries conveyors come standard with a 5 Year manufacturer’s warranty,but if you register online we’ll double that to 10 Years, giving you the longest warranty in the conveyor industry.
Register today at qcconveyors.com/serial!
While You’re There, You’ll Have Access to
»All the installation and maintenance manuals for
your product
»Product-specic videos to guide you through routine
maintenance tasks
»A complete list of replacement parts along with the
original bill of materials and exploded views to helpyou nd exactly the right part
»Easy replacement part quoting
Registration also entitles you to all the benets of our ConveyorCongurator, where you can congure and quote conveyor systems withhelp from our engineering-based conguration tools to ensure yourconveyor and components will work together perfectly in your application.