Qardio B200-IVB User Manual

Know your body, not just your weight.

USER MANUAL

TABLE OF CONTENTS

Introduction 3

Intended Use 4

Important Safety Warnings and Precautions 4

Package Contents 5

Requirements 5

Using QardioBase For The First Time 6

How To Turn QardioBase On/Off 8

Activating Special Modes 9

Detailed Instructions for Correct and 12
Reliable Measurements

Using QardioBase with Multiple Users 14

Changing Weight Measurement Unit and Other
Settings 15

Setting Goals 16

Re-assigning a Measurement 17

Checklist For an Accurate and Reliable
Measurement 18

Body Composition Measurement 20

Changing Your Wi-Fi Network 21

Care and Maintenance 22

1

Resetting QardioBase on iOS 23

Resetting QardioBase on Android 24

Customer Service Contact 25

Limited Warranty 25

Troubleshooting 27

QardioBase 2 Technical Specifications 32

Disposal 34

FCC Statement 34

RF Statement 36

Explanation of Symbols 37

2

QARDIOBASE SMART SCALE: START YOUR DAY WITH A SMILE

Step up to a happier, healthier you. QardioBase is the wireless smart scale and
body analyzer that combines intelligent features, ease of use, and sleek design to
make weight and health management an integral part of your everyday life.

QardioBase gives you a broader view of your fitness and wellness. When used with
the companion Qardio App it allows you to measure your body mass index (BMI),
% muscle mass, % body fat, % water and % bone composition in addition to your
weight. Your data is then automatically uploaded to your Qardio account.

Please read through these instructions carefully so you understand all functions
and safety information. We want you to be happy with your QardioBase. If you
have any questions, problems or suggestions, please contact Qardio’s Customer
Service at support.getqardio.com, or visit our website www.getqardio.com for
more information.

3

INTENDED USE

QardioBase is a body analyzer that measures body
weight and uses BIA (bioelectrical impedance analysis)
technology to estimate the body fat percentage and
body composition of an individual. It is intended for
home use only. QardioBase should not be used to
diagnose or treat any medical condition.

IMPORTANT SAFETY WARNINGS

AND PRECAUTIONS

Please read the User Manual carefully before using

the QardioBase wireless smart scale and keep it
handy for future reference.

QardioBase is safe for use by individuals that are 10

years old or older. People fitted with an implantable
medical device must only use QardioBase in “Weight
Only Mode”, which disables the body composition
analysis. Do not use this product before first
activating the “Weight Only Mode”, if you have

implanted electronic medical devices, such as
pacemakers or defibrillators. See “Activating Special
Modes” for important information on “Weight Only
Mode.” Please refer to the instructions of the
manufacturer of your implanted medical device for
further information.

• If you are pregnant, please activate “Pregnancy
Mode” or “Weight Only Mode” from the Qardio
App before using QardioBase .

• This body analyzer/scale passes a small low—level
electrical signal through the body. “Weight Only
Mode” or “Pregnancy Mode” must be selected to
deactivate this function.

• Do not use this product if you have an elevated
temperature.

• Do not use this product if you are in dialysis, if you
have oedemas on your legs, if you suffer from
osteoporosis, or if you have dysmorphias.

4

Do not use this unit on slippery surfaces such as wet

floors.

Do not use when wet or with wet feet.

The surface of the scale is slippery when wet.

Do not use the QardioBase smart scale and body

analyzer for any purpose other than measuring
weight and body composition.

• QardioBase should not be used to treat or diagnose
any medical condition. Always consult your physician
to determine what is ideal for you. QardioBase and
the Qardio App should be used in conjunction with
professional medical advice, diagnosis, or treatment,

and not as a substitute, or a replacement for it.

PACKAGE CONTENTS

• QardioBase 2 wireless smart scale

• USB to Micro USB charging cable

• Quick guide

REQUIREMENTS

Requires iOS 10.0 or later, Android 5.0 or later, Kindle
Fire. Requires iOS or Android device with Bluetooth
and Qardio account creation with acceptance of terms
and conditions for initial setup.

Your QardioBase connects to your home’s wireless
network with the following network configurations:

WI-FI 2.4 GHz 802.11 (b/g/n) compatible with WPA/
WPA2 security protocols.

In order to use your QardioBase wireless smart scale,
you must download the free Qardio App from the
Apple App Store, Google Play, or Amazon Appstore or
go to www.getqardio.com and create an account
with Qardio.

5

USING QARDIOBASE FOR THE FIRST TIME

Switch on your QardioBase

Open the rubber flap on the right hand side of your
QardioBase. Move the switch from right to left to turn
QardioBase on. You only need to switch on QardioBase
the first time you activate your scale.

Download the free Qardio App

1. Download the free Qardio App: on your mobile
phone or tablet go to www.getqardio.com/
download and when prompted, download the app.

ON/OFF MICRO USB

Alternatively, go on the iTunes App Store or
Google Play.

2. Open the Qardio App on your phone or tablet. If
requested, you should enable Bluetooth on your
device. You can enable Bluetooth in the Settings
menu on your smartphone or tablet.

3. Create a new user account, or login with your
existing user name and password. If you are a new
user, follow the on-screen instructions to register
and set up your Qardio personal profile. Ensure you
enter the details in your profile correctly as they are
used to accurately calculate your BMI and body
composition. Choose QardioBase as your device to
proceed with setup.

4. With the Qardio App open, step on and stand on
your QardioBase to associate your QardioBase with
your phone or tablet. Follow the instructions in the
Qardio App to perform setup.

6

IMPORTANT: QardioBase is safe for use by individuals

Let’s get started!

Commençons!

Balance Connectée et Analyseur Corporel

Wireless Smart Scale and Body Analyzer

Commençons!

that are 10 years old or older. People fitted with an
implantable medical device should only use
QardioBase in “Weight Only Mode”, which disables the
body composition analysis. Do not use this product
before first activating the “Weight Only Mode”, if you
have implanted electronic medical devices, such as
pacemakers or defibrillators. See “Activating Special
Modes” for important information on “Weight Only
Mode.” Please refer to the instructions of the
manufacturer of your implanted medical device for
further information.

5. Connecting QardioBase to your Wi-Fi network
allows your weight data to be transmitted without
the need for your phone/tablet. If you would like to
connect QardioBase to your Wi-Fi network, follow
the instructions on the screen of your phone or
tablet. To connect QardioBase to your Wi-Fi network
you will need to know the following information:

• Wireless network name (SSID).

• WPA / WPA2 password

(if applicable).

• If you do not know this information, you can refer
to the manufacturer of your wireless router or
contact your Internet service provider for
assistance.

6. You can enable one of QardioBase Special Modes

• Normal Mode

• Smart Feedback Mode

• Weight Only Mode

• Pregnancy Mode

See “Activating Special Modes” for more information

7

Open the

Qardio App

(Step 1)

Set up

(Step 2)

Measure

(Step 3)

7. After setup is complete, you can step on QardioBase
to perform a weight measurement. By default,
weight will display first, followed by % body fat. If
you have shoes on, or if you have “Weight Only
Mode” or “Pregnancy Mode” on, QardioBase will
only display your weight. The Qardio App will show
detailed body composition data, including weight, %
body fat, % muscle mass, % water, % bone mass and
BMI.

If you have set up Wi-Fi you don’t need your phone/
tablet to record your measurement. Step on
QardioBase with the metal circle on the same side of
your heels and your feet well apart for a correct body
composition measurement.

As with any scale: in order to ensure safety, as well as to
ensure measurement accuracy, you should always
ensure that your feet and the scale surface are dry
before stepping on QardioBase.

HOW TO TURN QARDIOBASE ON/OFF

To turn on QardioBase step on it, or tap it with your

foot. The device turns itself off automatically after a
few seconds of inactivity.

8

ACTIVATING SPECIAL MODES

You select the mode of measurement upon

configuration, and you can also change the mode
selection by choosing the “Mode” button in the upper
right hand corner. Alternatively, you can go into the
Settings section of the Qardio App and scroll down to
QardioBase, select “Mode setup.”

Normal Mode

“Normal Mode” will perform body weight measurement

and body composition analysis. In this mode
QardioBase will display weight first by default, followed
by % body fat. If you have shoes on, QardioBase will
only display your weight. To take an accurate body
composition measurement ensure you are completely
barefoot. The Qardio App will show detailed body
composition data, including weight, % body fat, %
muscle mass, % water, % bone mass and BMI.

9

ATTENTION: QardioBase is safe for use by individuals

that are 10 years old or older. People fitted with an
implantable medical device must only use QardioBase
in “Weight Only Mode”, which disables the body
composition analysis. Do not use this product before
first activating the “Weight Only Mode”, if you have
implanted electronic medical devices, such as
pacemakers or defibrillators. See the section on

“Weight Only Mode” for more information. Please refer

to the instructions of the manufacturer of your
implanted medical device for further information.
Pregnant women are recommended to use QardioBase
in “Pregnancy Mode” or “Weight Only Mode.”

Smart Feedback

Enable “Smart Feedback Mode” and set your weight
target to have QardioBase display facial expressions
indicating the progression of your weight and body
composition data towards your target.

In “Smart Feedback Mode”, your weight and detailed
body composition data, including weight, % body fat,

% muscle mass, % water, % bone mass and BMI are not

displayed on the scale, but are accessible on the
Qardio App. If you have shoes on, or if you have

“Weight Only Mode” or “Pregnancy Mode” on,

QardioBase will only display your weight.

You can also activate “Haptic Feedback.” With Haptic

feedback, QardioBase vibrates under your feet to
indicate that a measurement is completed. Activate

“Haptic Feedback” by selecting “Haptic setup” in the

settings of your Qardio App.

10

Weight Only Mode

“Weight Only Mode” will perform a body weight

measurement without body composition analysis. If you
have an implantable device such as a pacemaker or
defibrillator, “Weight Only Mode” must be enabled
before you use QardioBase.

When “Weight Only Mode” is enabled you will see the
icon below, which indicates that body composition is
disabled and the scale will only take a weight
measurement.

A weight measurement will
be taken without body
composition. To ensure that
you are in “Weight Only
Mode” please check for this
symbol before taking your
measurement.

If you have an implantable device such as a pacemaker
or defibrillator, you should always check that you have

“Weight Only Mode” properly enabled by tapping the

scale with your foot before stepping on. When the
weight only mode icon displays you will know it is now
safe to step on the scale to take your measurement.

Pregnancy Mode

QardioBase can be used to measure your weight
progress during this special time, and beyond. In

“Pregnancy Mode” QardioBase performs a body weight

measurement without body composition analysis and
will display a smile rather than your weight. The Qardio

App tracks your weight change during pregnancy, and

after your baby’s birth helps you track your progress
towards your original weight.

11

DETAILED INSTRUCTIONS FOR CORRECT
AND RELIABLE MEASUREMENTS

You can take reliable body weight and body

composition measurements with the following steps:

1. Step on your QardioBase to perform your

measurement.

2. Stand still on the platform of the scale with bare feet.
Do not worry if your feet appear too large for the
unit, as accurate measurements can still be obtained
if your toes extend outside the platform.

3. After a few seconds the measurement results will
display. By default, weight will display first, followed
by % body fat. If you have shoes on, or if you have

“Weight Only Mode” or “Pregnancy Mode” on,

QardioBase will only display your weight. The
Qardio App will show detailed body composition
data, including weight, % body fat, % muscle mass,

% water, % bone mass and BMI.

If you have set up Wi-Fi you don’t need your phone/
tablet to record your measurement. Step on
QardioBase with the metal circle on the same side as
your heels and your feet well apart for a correct body
composition measurement.

As with any scale: in order to ensure safety, as well as to
ensure measurement accuracy, you should always make

sure that your feet and the scale surface are completely

dry before stepping on QardioBase.

Heels positioned on either

side of round feature

12

Toes may overhang

measurement platform

It is important to stand still while on the platform of the
scale. If QardioBase detects too much movement, after
five seconds of attempting to take your measurement,
you will be prompted with the “Hold Still” icon. This
will remind you to stand still so QardioBase can take an
accurate reading. You should step off and repeat the
measurement.

Stand still so QardioBase

can take an accurate

measurement

If you have set your weight target and have “Smart
Feedback Mode” enabled, QardioBase will display
facial expressions indicating your progression of your
weight and body composition data towards your target.
Please see “Activating Special Modes” for more details.

Body composition and BMI measurement require that
your QardioBase has been set up with accurate
information in your user profile in the Qardio App
(height, age, biological sex). You do not need to
complete this information in your profile to just
measure weight.

To monitor progress, compare weight and body

composition measurements taken under the same
conditions over a period of time.

Only step on QardioBase with dry feet and when the
surface of the scale is not wet.

13

USING QARDIOBASE WITH
MULTIPLE USERS

Several users can connect their Qardio account with a
single QardioBase.

The association of one or more Qardio accounts to

QardioBase is important to allow QardioBase to
recognize all users in a household. If someone who
does not have an account associated with the scale
steps on QardioBase, only his/her weight will display
and the data with not be attributed to a user account.

To invite other users to connect to your QardioBase

follow these steps:

1. Download and open the Qardio App on their phone.

2. Create account.

3. Have them step on the scale & set up their profile.

After you take a measurement your name will display

on the scale to indicate the profile the measurement is
associated with. Tap the scale with your foot to select
the correct name.

14