Diamond
+
Wireless Alarm System
User Manual
Default codes:
User code: 1234
Master Manager Code: 2222
CONTENTS
CHAPTER 1: INTRODUCTION........................................................................................... 4
CHAPTER 2: KEYPADS / READERS ................................................................................ 5
CHAPTER 3: THE KEY-FOB.............................................................................................. 6
3.1 LOCKING THE KEY-FOB.............................................................................................................. 6
3.2 BUTTONS...................................................................................................................................6
3.3 QUICK SETTING ......................................................................................................................... 6
CHAPTER 4: USING PREDICTIVE TEXT .......................................................................... 7
CHAPTER 5: SETTING THE ALARM (CODE/TAG) .......................................................... 8
CHAPTER 6: UNSETTING THE ALARM (CODE/TAG) ..................................................... 9
CHAPTER 7: UNSETTING AFTER AN ALARM .............................................................. 10
CHAPTER 8: USING A TAG READER ............................................................................ 11
CHAPTER 9: PAGE INTENTIONALLY REMOVED
CHAPTER 10: INTELLIGENT SETTING .......................................................................... 13
CHAPTER 11: FAULT INDICATIONS / UNABLE TO SET .............................................. 14
11.1 FAULT INDICATIONS ............................................................................................................... 14
11.2 UNABLE TO SET..................................................................................................................... 14
11.3 KEY-FOB FAULT INDICATIONS ................................................................................................ 14
CHAPTER 12: ADVANCED FUNCTIONS ........................................................................ 15
12.1 CHIME FEATURE .................................................................................................................... 15
12.2 OMITTING INPUTS................................................................................................................... 15
12.3 KEYPAD HOLD UP.................................................................................................................. 15
CHAPTER 13: MASTER MANAGER MENU .................................................................... 16
13.1 ENTERING THE MASTER MANAGER MENU............................................................................... 16
13.2 EXITING THE MASTER MANAGER MENU.................................................................................. 16
13.3 SET DATE AND TIME .............................................................................................................. 17
13.4 CHANGE CODES (ADDING CODES, TAGS AND KEY-FOBS) ........................................................ 18
13.5 REVIEW LOGS........................................................................................................................ 20
13.6 PHONEBOOK.......................................................................................................................... 20
13.7 WALK TEST........................................................................................................................... 21
13.8 SIREN TEST ........................................................................................................................... 21
13.9 TEST CHC COMMUNICATIONS................................................................................................ 22
13.10
13.11 ALLOW ENGINEER MENU ..................................................................................................... 23
13.12 ENTER ANTI-CODE............................................................................................................... 23
DIAL OUT MENU .................................................................................................................. 22
CHAPTER 14: DISCLAIMER............................................................................................ 24
C HAPT E R 1 : INTR O D U CTIO N
Your control panel is a two-way wireless security alarm that boasts 32 wireless inputs, 32
wireless key-fobs and 2 wireless bells.
The wireless devices that you can add to your control panel comprise a range of wireless PIRs,
universal transmitters and a shock sensors; the control panel also allows the addition of 2 DEOL
wired inputs.
The system also has 80 user codes/tags, 32 of which may be programmed as a wireless key-fob
that can either set/unset the system or control an output (by latching the output or activating
the output for a programmable time period).
There are also 3 wired outputs on-board the control panel; PGM, STB and BELL, all of which are
programmable (BELL and STB are defaulted to work on a bell box). An output expander may also
be connected allowing an additional 16 wired outputs.
Up to four set points can be used on the control panel (maximum of 4 keypads or 3 tag readers).
Your control panel is a level set system which may be set up in the following way:
A user can choose which level set to arm, for example:
Level Set A: Full set of the house
Level Set B: Upstairs set. Downstairs unset.
Level Set C: Garage set. Rest of house unset.
Your engineer will be able to design the system according to your needs.
The control panel can be set up to communicate to an alarm receiving centre which can monitor
all activations of your property. You can also have SMS texts sent to your phone when alarm
activation has occurred. Please ask your engineer for more information.
Page: 4
C HAPT E R 2 : KEYP A D S / R E A D ERS
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Æ
There are three different devices that may be used in the process of setting/unsetting the alarm
system; these are the main keypad, the external tag reader and the internal tag reader.
Control Panel Keypad
The Internal Tag Reader
= Exit manager menu.
A
= Moves backwards to the previous menu
B
item.
C
= Enables chime and displays additional
information in the log.
= Moves forward in the log, scrolls between
D
options and enters the master manager menu.
= Not used.
= Directional buttons.
YES
= Selects items and enters menus.
= Cancels items, resets the panel and
NO
moves to next item in master manager menu.
Tag Area (Where you present
your tag to arm/Unset)
Alert LED
Alarm LED
The External Tag Reader
Tamper LED
Fault LED
Unset LED
LEFT GREEN LED: Status indicator
(extinguishes after a couple of seconds)
RED LED: This can be programmed by your
engineer to illuminate when the alarm has
activated for example.
Page: 5
C HAPT E R 3: THE K E Y -FO B
The wireless key-fob has 4 buttons that may be programmed for specific purposes (please see
Change codes on page 18 for more information).
3.1 L oc king the K ey-fob
All 4 buttons on the key-fob may be ‘locked’ so that any accidental presses will not affect your
alarm system (this protects the buttons from being pressed if a key-fob is next to keys etc in
someone’s pocket)
Locking the keys on the key-fob is performed by pressing
any buttons that are diagonal with one another at the
same time (LOCK & II or UNLOCK & I).
The RED LED will flash indicating that the fob has been
locked.
To unlock, press both buttons together again and the
GREEN LED will flash indicating that the key-fob is now
unlocked.
NOTE: When locked the LED status will also be disabled
3.2 B uttons
The buttons can be customised (see Change Codes, page 18) to operate as desired. The table
below gives an example of how each button may be programmed.
LOCK BUTTON = Programmed for ‘Set Area’
When pressed, the chosen area will be set (chosen in the
function ‘Change Codes’).
UNLOCK BUTTON = Programmed for ‘Unset Any Area’.
When pressed, the alarm system will unset (if set).
I BUTTON = Programmed for ‘Latch Output’
When pressed, a gate will open. When pressed again, the
gate will close.
II BUTTON = Programmed for ‘Timed Output’
When pressed, a door will unlock, after a programmed
time, the door will lock again automatically.
3.3 Q uick Settin g
If one of the buttons is programmed as ‘Set Area’, the alarm system can be set by the key-fob.
The keypad will then start to count down the exit time, or wait for a ‘final door’ to be closed
(depending what the exit mode is programmed as by the engineer) or the PTS button to be
pressed.
Once the alarm panel is in this ‘setting’ stage, it is possible to ‘quick set’ the system by pressing
the same button again; this will reduce the time to set to immediate. The alarm panel will
revert to the normal display with the time showing, but a beep will be heard once the system
has been set.
Page: 6
C HAPTE R 4 : USI N G P RED I C T I VE T E X T
The control panel incorporates predictive text, so the system will predict the word that is being
spelt.For example, if you type ‘John’, press the key once and the name ‘Julia’ will appear.
the
Press
an ‘o’. The name ‘John’ will now appear. Press the key to accept.
key to move the cursor over the ‘u’, and press the key 3 times to change it to
D
YES
6
If the word that you require does not appear in the list, just continue typing the word letter by
letter.
In addition, the keys are used as follows:
A
= make the character into a capital
B
= move cursor left
C
= clears cursor / adds a space
= moves cursor right
D
A B C D
Page: 7
C HAPTE R 5 : SETT I N G THE A L A RM ( C O DE/T A G )
Ø Enter your user code
Or
Ø Present a valid tag
Ø Enter the level set you wish to set, and
press the key
Ø ‘Please wait arming wireless’ will be
displayed
YES
Ø There are three different setting
methods your installer will instruct you
through which of these has been
designed into your system.
Ø Final Door: Leave the building and
make sure the exit door is closed
properly
Ø Timed: Make sure you leave the
building before the timer shown on the
keypad expires
Ø Push to set: Press the push to set
button installed by your engineer to
arm the system
SETTING USING A WIRELESS KEY-FOB
Ø To set via a key-fob. Press the key
Ø The key-fob LED will start to flash
GREEN indicating that the system is
starting to set
Ø ‘Please wait arming wireless’ will be
displayed on the keypad and the
programmed area will begin to set.
Ø To ‘quick set’
Ø Once set, the key-fob LED will
illuminate RED indicating that the
system is now set
, press the key again.
Page: 8
C HAPT E R 6 : UNSE T T I NG T H E ALAR M ( COD E / T A G)
Ø Enter the building
Ø The Entry time will start
Ø Enter your user code
Or
Ø Present a valid tag
Ø The level set that the code is assigned
to will be Unset.
Ø Note: If ‘flexi-set’ is disabled (see
page 18) then the system will
automatically Unset that level set once
a valid user code or tag is presented.
UNSETTING USING A WIRELESS KEY-FOB
PLEASE NOTE: Unsetting with a key-fob will
only be allowed if your engineer has
enabled this.
Ø To unset via a key-fob. Press the
key
Ø The key-fob LED will start to flash
GREEN indicating that the system has
unset.
Page: 9
C HAPT E R 7: UNSE T T I NG A F T E R AN A L ARM
Ø Enter your user code
Or
Ø Present a valid tag
Ø The alarm symbol will flash indicating
there has been an alarm activation,
the keypad will display which input has
activated.
Ø Press the key to reset the system
UNSETTING AFTER AN ALARM USING A WIRELESS KEY-FOB
PLEASE NOTE: Unsetting with a key-fob will
only be allowed if your engineer has
enabled this.
Ø To unset via a key-fob. Press the
key
Ø The key-fob LED will start to flash
GREEN indicating that the system has
unset.
Ø Resetting the system after an alarm
can only be done at the keypad.
Page: 10
C HAPT E R 8 : USIN G A TA G R E ADER
If you have a tag reader installed, then it will be possible to set and unset the alarm system
using a tag (the same tags can also be used to arm/Unset via the keypad prox).
There are two types of readers that can be used with the Alarm System - the Internal Tag Reader
(used for indoors only) and the External tag reader (used for both indoors and outdoors).
Tags for the readers need to be programmed through the ‘Change Codes’ function in the Master
Manager Menu (see page 18). The internal and external readers can be both assigned to
individual level sets, this will need to be set up by your engineer.
Enabling the readers to the alarm system will be done by your engineer.
To set/unset the system using the Internal
Tag Reader, present a pre-programmed
tag to the tag symbol as shown.
The system will then set depending on the
type of exit mode programmed (Final
door, Timed or Push to set)
To set/unset the system using the external
Tag Reader, present a pre-programmed
tag to the centre of the prox.
The system will then arm depending on
the type of exit mode programmed (Final
door, Timed or Push to set)
Page: 11
C HAPT E R 1 0: INTE L L I GENT S E TTING
If intelligent arm is enabled by your engineer, the system automatically recognises whether to
full arm (Level Set A), or part arm. (Level Set B). ‘Flexi’Arm (Page 18) should be disabled for this
feature to work properly.
Ø Enter your user code
Or
Ø Present a valid tag
Or
Ø Press the set button on the key-fob
The system will set in level set B (the user
code/tag/fob must be programmed for
level sets A and B).
If a final exit input is activated during the
setting procedure the system will quick set
area A.
Quick Arming...
Page: 13
C HAPT E R 11: FA U L T IN D I C A T ION S / UNA B L E TO S E T
11. 1 Faul t In di ca ti on s
Any faults that occur on the system will
be easily recognised by the flashing ALERT
LED.
To see what the fault is, a valid user code
needs to be entered.
Depending on how the system has been
set up by your engineer, it may be
possible to arm the system with a fault, to
do this press the key.
YES
Possible faults that may be displayed on the keypad:
Modem fault 100, Digi Fail Comm, CHC Test Fail, Line Fault 100, ATE Line Fault, ATE Fail Comm,
Device Fail ###, 485/Comms Lost, SAB Tamper, Case Tamper, Battery Fault, or Mains Fail.
The faults mentioned above may affect the overall performance of your alarm control panel, if
any of the above are displayed you should contact your engineer immediately.
11. 2 Un abl e to S et
If ‘unable to set’ is displayed, it indicates
that an input is already active and the
area where the input is should be checked
for open windows, pets, movement etc.
If the problem cannot be solved contact
your engineer, or omit the input (page 15)
11. 3 Ke y- fob Fault In dicati on s
If the panel is unable to set for any reason, the key-fob status LED flashes ORANGE indicating a
fault is on the system. The fault will be shown on the keypad.
Page: 14
C HAPT E R 1 2: ADVA N C E D FU N C T I ONS
12. 1 Ch im e Feature
The chime can be used for any input on
the system. This can be set up by your
engineer.
To enable the chime on the keypad, when
the time is displayed, press the key,
and a ‘c’ will be displayed on the right
side of the keypad display. Press the
key again to clear the chime feature.
12. 2 Om it ti ng I np ut s
On occasion, a detector may need to be
isolated if a room is occupied.
Enter your user code
C
C
Press the key
YES
Select the inputs that need to be omitted
Press the key
NO
After 10 seconds the exit time continues
Note: Inputs have to be programmed as
‘omittable’ by your engineer for this
feature to operate.
12. 3 Ke ypad Hold Up
If an emergency alarm is needed, press
and hold both the and keys.
A ‘hold up’ alarm will be generated.
Note: The Hold Up facility needs to be
enabled by your engineer (either silent or
full alarm)
2-Key HU and any duress codes
programmed on the system by your
engineer are not permitted to send a
signal to the Alarm Receiving Centre
under police regulations in England,
Wales or Northern Ireland
1
7
Please note that the key-fob can also
be programmed to support a hold up
alarm. Please discuss this with your
engineer.
Page: 15
C HAPT E R 13: MAS T E R MANA G E R MEN U
The Master Manager Menu has the following functions:
Function Description
Set Date and Time Programs the date and time
Change Codes Adds/Edits/Deletes user/master codes and tags
Review Logs Displays all information of the control panel
Phone Book Adds/Edits/Deletes SMS phone numbers
Walk Test Walk tests each input
Siren Test Performs a test on all bell boxes connected
Test CHC Communications Tests a call to the SMS station
Dial Out Menu Dials to a PC for Uploading/Downloading
Allow Engineer Menu Enables or Disables engineer access
Exit Manager Mode Exits the master manager menu.
The Master Manager has access to all the options above. A ‘user code’ has access to the ‘User
Menu’ which includes the functions: ‘Change Code’, ‘Review Logs’, ‘Allow Engineer Menu’, and
‘Exit User Menu’ .
13. 1 En terin g th e Ma st er M an ag er M en u
Ø Press the key
D
Ø Enter the master manager code (or
user code/tag)
Ø Use the and keys to scroll
B
NO
through the different functions
mentioned above.
13. 2 Exiti ng the Master Manager Me nu
Ø Use the and keys to scroll
B
through until ‘Exit Manager Mode’ is
displayed. Press the key.
Ø OR, when a main menu item is
displayed (capital letters) press the
key.
A
NO
YES
Page: 16
13. 3 Se t Da te and Time
Ø Use the and keys to scroll to
B
‘Set Date & Time’. Press the key.
NO
YES
Ø Enter the Year
Ø Press the key
YES
Ø Enter the Month
Ø Press the key
Ø Enter the Day
Ø Press the key
YES
Ø Enter the Hours
Ø Press the key
YES
Ø Enter the Minutes
Ø Press the key
YES
Page: 17
13. 4 Chan ge Code s (A dding co de s, t ag s an d ke y- fo bs )
The ‘Change Codes’ function allows adding, editing and deleting of user codes and the edit of
the master manager code.
Tags can also be programmed here for any user code, as well as wireless key-fobs (which are
each assigned to a user)
The control panel can have up to 80 user codes/tags (up to 32 users can be assigned to wireless
key-fobs)
Button Actions: Each wireless key-fob has 4 buttons that can be programmed for any of the
functions below:
No Action = Disables the button
Show Status = If the key-fob is learnt the LED will flicker when asked for the status.
Set Area = Sets the chosen area
Unset Any Area = Unsets any area on the system
Latch Output = Enables an output that your engineer may have programmed
Timed Output = Enables an output for a period of time that your engineer may have
programmed
Flexi-Set: Flexi-set allows you to choose which level/area to set if a user code is assigned to one
or more levels/areas. If this function is disabled, when a user code is entered, the system will
automatically set the levels/areas that the code is assigned to.
Ø Use the and keys to scroll to
‘Change Codes’. Press the key.
NO
YES
Ø To edit user codes, press the key.
Ø Enter the user number to be edited
Ø Press the key
YES
Ø Enter the new code / present a tag /
press a key-fob button
Ø Once ‘asterisks’ appear, the tag or
key-fob will be assigned to this user.
Ø Press the key
YES
Programming Wireless Key-fobs
YES
If a key-fob is to be programmed, enter
the user name, and then select the
different buttons to program using the
and keys. Press the key
Programming Wireless Key-fobs
Select the appropriate action for the
button using the and keys. Press
YES
the key
B
D
Page: 18
Ø Choose the type, either ‘user’ or
‘manager’ using the key
Ø Press the key
YES
(This screen will not be displayed if you have
programmed a wireless key-fob)
Ø Enter the arm modes/partitions that
the user will be assigned to.
Ø Press the key
YES
Ø Choose the Setting option for the user
code: Unset/Set, Unset, Set, using the
D
key. Press the key.
YES
(This screen will not be displayed if you have
programmed a wireless key-fob)
Ø Chooses whether Flexi-Set is to be
enabled/disabled using the key.
Ø Press the key
YES
D
(This screen will not be displayed if you have
programmed a wireless key-fob)
Ø Enter the user name (for help on
predictive text please see page 7)
Ø Press the key.
YES
Ø To edit the Master Manager Code,
press the key.
YES
Ø Enter the new code / present a tag /
press a key-fob button
Ø Press the key
YES
Ø Repeat the same procedure as above.
Page: 19
13. 5 Re vi ew L ogs
The ‘Review Logs’ function monitors all operational information of the alarm system, such as
setting/unsetting information and alarm activations etc.
Ø Use the and keys to scroll to
B
‘Review Logs’. Press the key
Ø Press the key
YES
NO
YES
Ø The most recent event will be
displayed, press the and keys
B
D
to scroll backwards and forwards
through the log.
Ø Press the key to show more
C
information (such as which input
activated, or which user set the system
etc)
13. 6 Ph on ebook
If SMS texting is programmed, there will be up to 4 mobile numbers also programmed which may
be changed in this function. If any numbers are added, you will need to perform a CHC test to
activate each call (see page 22).
Ø Use the and keys to scroll to
B
‘Phonebook’. Press the key
Ø Use the and keys to scroll
B
NO
YES
D
through the different telephone
numbers.
Ø Enter the mobile number. Press the
YES
key.
Page: 20
13. 7 Wa lk Test
The ‘Walk Test’ function allows the testing of all programmed inputs on the alarm system.
Ø Use the and keys to scroll to
B
‘Walk Test’. Press the key
NO
YES
Ø Select which level set to walk test.
Press the key to walk test all
inputs or press the key to walk test
YES
NO
an input individually.
Walk testing all inputs
Ø Walk test the mentioned inputs on the
display. After all inputs have been
walk test successfully ‘walk test
completed’ will be displayed.
Walk testing individual inputs
Ø Use the and keys to scroll
B
D
through the different inputs and press
YES
the key to walk test that input
13. 8 Siren Test
This function is used to test the siren and strobe outputs
Ø Use the and keys to scroll to
B
‘Siren Test’. Press the key
NO
YES
Ø This tests both the siren and strobe
outputs. Press the key
YES
Page: 21
13. 9 Te st C HC C om mu ni ca tions
This function is used in conjunction with SMS texts. It is used to communicate with the SMS Host
computer (the mobile phone server).
Ø Use the and keys to scroll to
B
NO
‘Test CHC Communications’. Press the
key
YES
Ø If you are using a PABX line (that needs
a ‘9’ to dial out) press the key or
press the key if not.
NO
YES
Ø The control panel will then call the
CHC. If ‘Failed CHC test’ is displayed,
please call your engineer.
13. 10 D ia l Out Me nu
The control panel may be dialled into, and programming information kept on a PC using the
InSite UDL software. This function allows the control panel to dial a Pre-programmed PC
telephone number (programmed by your engineer) to directly dial to a PC. This is usually used
when your engineer requests it.
Ø Use the and keys to scroll to
B
‘Dial Out Menu’. Press the key
Ø Use the and keys to scroll
B
NO
YES
D
through the different PC numbers,
Press the to dial the number
Ø Use the and keys to select the
YES
B D
operation that needs to be performed.
Press the key.
YES
Ø The control panel will dial the
programmed PC. If this fails please
contact your engineer.
Ø Press the key.
NO
Page: 22
13. 11 A ll ow Engineer Menu
If this function is enabled, the engineer will require authorisation from you before they can
access the engineering menu.
Ø Use the a nd keys to scroll to
B
‘Allow Engr Menu’. Press the key
Ø Use the an d keys to select
B
either ‘yes’ or ‘no’. Press the key
NO
YES
NO
YES
Page: 23
C HAPT E R 1 4: DI S C L AIME R
The control panel includes the facility to send electronic signals to an Alarm Receiving Centre
(ARC), and also to send SMS text messages to mobile telephones. Alarm, etc. signals may be
transmitted via a PSTN link, using a variety of formats, to suitable receiving equipment located
at the premises of an independently operated Alarm Receiving Centre. Provision is also made for
the use of third-party device to transmit signals to an Alarm Receiving Centre by means of the
PSTN, GSM, IP or other network.
The SMS facility uses a PSTN connection to a special SMS Centre, where the information is
transferred to the GSM network for delivery to the client’s designated mobile telephone(s). The
SMSC services are provided by GSM network operators or other reputable companies, whose
operation is outside the manufactures of the control panel, have an embedded premium rate
telephone number that is used to contact a Host computer prior to commissioning, in order to
download the SMSC details and appropriate call routing authorisation.
The control panel will continue to contact this CHC at regular intervals, to verify the operation
and update and confirm the routing information and authorisation as appropriate. The charge for
this service is raised by the use of the “premium rate” telephone number. Please check with
your installer for exact charges. Whilst we will use our best endeavours to resolve any issues
relating to these uses of equipment made by us are in no way responsible for the operation of
the PSTN or other transmission media, the Alarm Receiving Centre or the SMSC - or for the endto-end security and delivery
Page: 24
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