Pyrexx Px-ip User Manual

PX

-

iP

GatewayOperating Manual

EN

The original version of this instruction has
been prepared in German in accordance
with DIN EN 82079-1.

Table of Contents

1 Notes on the operating manual 3
2 Safety instructions 9
3 Overview 14
4 Commissioning and setting up 16
5 Reset 25
6 Installation variants 26

7 Notications 31

8 Troubleshooting 34
9 Maintenance 46
10 Decommissioning 48

Accessories, spare parts and service

11
12 Glossary 49
13 Technical data 50
14 Alarm and aler t tones 52

2

EN

48

Operating Manual: PX-iP - Gateway

EN

1 Notes on the

operating manual

We are glad that you have chosen our
product and we would like to thank you
for your trust!
This operating manual contains information
and instructions for safe installation, com­missioning, setup and maintenance, as well
as proper operation of the PX-iP gateway.
The operating manual is intended to in­crease the reliability and life cycle, and
to help avoid hazards and downtime, or
a loss of warranty claims. It is absolutely
necessary that the operating manual is
read and understood.
For a better readability, the PX-iP gateway
is hereinafter referred to as "gateway" or
"device" and the smoke alarm device with ra­dio link is referred to as "smoke alarm device".

1.1 Validity of this operating manual

The operating manual only applies for
the gateway.

1.2 Applicable documents

The gateway is used in combination with
the manufacturer’s smoke alarm devices
with radio link (e.g., PX-1C). In addition to
this operating manual, also observe:

• The Quick Reference Guide
provided with the device

• The operating manual for
the smoke alarm device

• FAQ for the web app
the menu item "Help/FAQ"

• New features of the web app under
the menu item "Help/Features"

The operating manual of the PX-iP gate­way is not provided in printed form with
the device. The current version of this
manual is available at:
pyrexx.com/de/support/downloads

under

Operating Manual: PX-iP - Gateway

3

EN

f If you have questions about the product

or require help with the installation,
please contact our product support
department by telephone at
[phone]. You can reach our
product support depar tment on work­ing days during normal business hours.

1.3 Name plate and identication

The name plate of the gateway can be
found on the underside of the device.

Fig. 1 Name plate (sample, information

can deviate)

4

Operating Manual: PX-iP - Gateway

1.4 CE conformity

Pyrexx GmbH declares that the PX-iP gate­way is compliant with the fundamental re­quirements and other relevant provisions
the following directives:

• RED-Directive 2014/53/EU

• Regulation (EC)
No 1907/2006 (REACH)

• Waste Electrical and Electronic Equip-
ment Directive (disposal) 2012/19/EU

• Restriction on the use of certain haz-
ardous substances in electrical and
electronic equipment 2011/65/EU

The CE Declaration of Conformity is
available from the manufacturer under
the following reference number: k_91659

of

EN

1.5 Symbols used

Various markings and symbols are used in
the text in the operating manual.
These are explained below.

Warning symbol in warning labels

Light signal of the signal LED

Length of the signal tone or interval

Alarm volume of a signal tone

Additional information and guidelines

(1) Numbered action steps

f Symbol for an instruction or a

required action

5 Result of an action

4 Problem associated with an action

• Symbol for a list

Symbols from the current web app

Edit

Main menu

Operating Manual: PX-iP - Gateway

5

EN

1.6 Copyright

All rights are reserved, particularly the
rights of duplication, distribution and
translation. No part of this operating
manual may be reproduced in any form,
or processed, duplicated, or disseminated
using electronic systems without written
permission of

Pyrexx GmbH

.

1.7 Limited warranty

When used and serviced as intended,
Pyrexx GmbH

warrants a defect-free de­vice only for the original purchaser of this
product that was purchased either from
Pyrexx GmbH

directly, or through an au­thorized reseller, for a period of 2 years
from the date of purchase. The limited
warranty is not transferable and does not
apply to buyers who have purchased the
device from a reseller who is not autho­rized by

Pyrexx GmbH

. This also applies for
online auctions, but is not limited thereto.
Rights arising from statutory regulations
remain unaffected by the limited warranty

6

Operating Manual: PX-iP - Gateway

f Please keep your receipt as proof

that the device has been purchased
from Pyrexx GmbH or from an
authorized dealer, and as a proof of
purchase date.

This receipt is mandatory for any warranty
claims! The limited warranty will be grant­ed only if the device is used in accordance
with the operating manual. The limited
warranty does not cover claims resulting
from accidents, misuse, application errors,
negligence, or the warranty exclusion cri­teria described below.

1.8 Warranty exclusion criteria

Physical / mechanical damage

If the device has been damaged, e.g., the
housing has been broken or the device has
been opened, any warranty claim shall be
forfeited. The same shall apply to subject­ing the device to any form of force, which
does not cause physical damage to the
device, but does cause damage inside the

.

housing (e.g., the electronics).

EN

Contamination

If the device is externally and / or inter­nally

contaminated by adhering substances
(excessively contaminated), any warranty
claim shall be forfeited. Paint and similar
substances on the surface of the device
and within the housing of the device shall
be considered as contamination.

Moisture damage / corrosion

If the device, and in particular its electron­ics, are damaged by moisture of any kind,
any warranty claim shall be forfeited. Thus

moistureisnotonlytheexposuretouid,

but also regular, above-average exposure
of the device to humidity (> 70%). Liquids
and high humidity can damage the elec­tronics of the device by causing corrosion.

Thermal damage

If the device has been exposed temporari­ly or continuously to a temperature below
0° C or above 70° C, any warranty claim
shall be forfeited.

Excessive rechargeable battery load

The device's rechargeable battery is used
for emergency power supply (e.g., during
a power failure) and it can be recharged a
limited number of times. Excessive device
operation via this rechargeable battery
and premature consumption of the limit­ed number of charge cycles can cause any
warranty claim to be forfeited.
Observe with the following before sub­mitting a warranty claim:

f Check if at least one of the

aforementioned warranty exclusion
reasons is present.

f Bear in mind also that there are

sufcienttechnicalcapabilitiesto

determine, when submitting a
warranty claim, whether the device
has really been used as intended,
and therefore if the warranty claim is

justiedorunjustied.

Operating Manual: PX-iP - Gateway

7

EN

Pyrexx GmbH

expressly reserves the right
to charge a person who makes a warranty
claim although at least one of the afore­mentioned warranty exclusion reasons
is present, for the costs associated with
the necessary technical examination of
the facts.

1.9 Disclaimer

Except for the limited warranty described
herein,

Pyrexx GmbH

assumes no addi­tional explicit or implicit liability under the
applicable statutory provisions. This shall
also extend to any liability in relation to
tradeability and / or suitability for a par­ticular purpose under any implied liability
which nevertheless exists under the law;
the after-sales services shall be limited to
the duration of this warranty.

8

Operating Manual: PX-iP - Gateway

1.10 Limitation of liability

Y

our rights are limited to the repair or re­placement of this device as shipped.
Pyrexx GmbH shall accept no liability for
any special, incidental or consequential
damages, including, but not limited to,

resultinglossofrevenue,lossofprots,

restrictions of the use of software /hard­ware, loss or recovery of data, cost of
substitute equipment, downtime, damage
to property and claims by third par ties as
a result of contractual, statutory or tort
recovery claims arising out of warranty,
regardless of any other warranty, limited
or implied by the law, or in the event that
the limited warranty shall not apply, the li­ability of Pyrexx GmbH shall be limited to
the purchase price of the device.

EN

2 Safety instructions

2.1 Representation and structure of
warning labels

The warning labels are action-oriented;
they are structured and graded as follows:

CAUTION

Type and source of the risk!

Explanation about the type and source.

f Measures to avert the risk.

CAUTION

Potential minor injuries, material or
environmental damage.

Operating Manual: PX-iP - Gateway

2.2 Intended use

The gateway is designed for the follow­ing purposes:

• Communication with the
manufacturer's smoke alarm
devices (e.g., PX-1C) and relaying
information (e.g., smoke alarm)
to the user via the Internet

• Use for smoke alarm devices in
private households and small,
commercially used areas with
typically occurring frequency
of smoke alarms

Note the following when using the gateway:

f Only use the device with the power

unit and power cable provided.

f Use the device only as intended

and in a technically perfect condition.

9

EN

2.3 Unintended use

The device must not be used for the
following purposes:

• Communication with
devices

from another manufacturer

smoke alarm

• Firealarmsystemasspecied
in EN 54 and DIN 14675

• Testing of the alarm function by
intentionally triggering alarms in
excess of the afore-mentioned
frequencies. If there are more
than 3 smoke alarms per year,

thiscanblockthenotication

function of the gateway

• Monitoring rooms with
foreseeable regular / frequently
occurring smoke development

• Any use that is not expressly
described as permitted in
this operating manual

Exceptions to the above require a writ­ten agreement with the manufacturer.

10

Operating Manual: PX-iP - Gateway

2.4 General safety information

The general safety information describes
all measures to ensure safety thematically
and applies at all times.

General information

Neither the gateway nor the smoke alarm
devices connected to it directly transmit

analarmtoanofcialentitythatcanpro­videhelp(rebrigade).Thegateway is

subject to strict quality controls during
production. In addition, a function test is
performed before delivery. Never theless,
unexpected malfunctions can occur. The
manufacturer is not responsible for timely
forwarding of an alarm and accordingly
accepts no liability if an alarm is not or
forwarded or not promptly forwarded
to the user (e.g., failure of the Internet
connection).

EN

Data security

The device can communicate with smoke
alarm devices and report information
(e.g., smoke alarm) to the user via the Internet.
Relative to data security, the manufacturer
warrants the following:

• Your gateway sends data via the
Internet with strong encryption
and an individual key

• Personal data is treated with strict

condentialitybyPyrexxDataGmbH

• All information concerning residen-
tial addresses, as well as positions
of smoke alarm devices, is optional

• Forwarding of alarms to systems of
third party providers is only possible
if you make these settings yourself

• The web app does not process
any data concerning the position
of your smartphone, the gateway
or the smoke alarm device

• On request, Pyrexx product support
will delete your data from its IT system

Replacing the rechargeable battery

Under some circumstances you must re­place the rechargeable battery, e.g., if the
provided rechargeable battery is defective
or if the charge cycles have been used up.

CAUTION

Injuries due to use of non-author­ised rechargeable batteries!

Rechargeable batteries that are not
authorised by the manufacturer can
explode or ignite. This can result
in chemical burns and other burn
injuries. It can lead to limitations in
the functionality and total failure of
the gateway. Guarantee and warranty
claims can no longer be accepted.

f Only use the rechargeable batteries

speciedbythemanufacturer
(3.6 V, NiMH, AA-LSD-NTC).

f Please observe chapter 9.3

“Replacing the rechargeable
battery” on page 47.

Operating Manual: PX-iP - Gateway

11

EN

External inuences

Externalinuencescancausemalfunctions

and damage to the device as well as the
rechargeable battery.
Protect the device from:

• Moisture

• Cold

• Direct sunlight and excessive heat
(damage to the rechargeable battery)

• Dustandnedust

• Spiders and insect infestation

• Grease

• Nicotine and paint fumes

• Paintnishes(e.g.,wallpaint)

• Adhesives

• Contamination of any kind

12

Operating Manual: PX-iP - Gateway

Immersion in water

Immersion in water can damage the
device.

f Do not immerse the device in water.

Opening the device

The device is a closed system. Any tam­pering with the device, in addition to the
loss of the limited warranty and statutory
warranties, also means that the device
cannot and must not be used as intended.

f Do not open the device.

Exception:

f See chapter 9.3 “Replacing the re-

chargeable battery” on page 47.

EN

Sensitive components

The device consists of sensitive
components.

f Do not throw the device.
f Do not let the device fall.

f D

o not exert any pressure on the

device.

Operating Manual: PX-iP - Gateway

13

EN

3 Overview

3.1 Function

4

Mode of operation

Fig. 2

1 Internet
2 Server
3 Web app
4 "Apartment" with gateway,

smoke alarm device and router

14

Basic functions

The basic functions of the device are:

1

• Sending warnings (e.g., smoke alarm)
of the connected smoke alarm
devices, to the user via SMS or email

• Read-out and analysis of measured data

2

3

Operating Manual: PX-iP - Gateway

of the connected smoke alarm devices

Notication

Intheeventof a re alarm,thegateway
canrelaya notication via SMS or email.

As an option, you can order the call-on­alarm function in addition.
In the web app you can specify who receives

thealarm(seechapter4.13“Notication”

on page 22).
The gateway itself does not generate any
alarm signal.

3.2 Controls

The gateway is controlled using buttons
with signal LEDs. You must be able to see
the light signal, even when the buttons
are pressed.

EN

IMPORTANT:

Only press the buttons to the point
that you feel a resistance, and keep
them pressed in that position.

2 3 4 51

Fig. 3 Gateway controls

1 Battery compartment
2 Radio button (A) with signal LED
3 Gateway button (B) with signal LED
4 Port for power unit
5 LAN port

Battery compartment

The installed energy reserve (rechargeable
battery) is used as to protect the gateway
from failure during an interruption of the
power supply (e.g., power outage). In this
case the energy supply is assured over a
period of at least 2 hours.

When power supply via the grid con­nection is restored, the recharge­able battery will be recharged.

Radio button (A)

The radio button (A) is used to set up and
delete radio connections between gateway
and smoke alarm devices.

Gateway button (B)

The gateway button (B) has 3 functions:

• Mute in batter y mode

• Switch-off after unplugging the
power cable on the device

• Resetting the connection
settings to the router

Operating Manual: PX-iP - Gateway

15

EN

Signal LEDs

The signal LEDs in the radio button (A) and
gateway button (B) show status messages
(e.g., at commissioning and set-up).

Connection for the power unit

The mains connection is used for the
energy supply of the gateway via pow­er unit and power cable. By plugging in
and unplugging the power cable on the
device, you switch the gateway on or off
(see chapter 4.16 “Switching off the gate­way” on page 24).

By unplugging the power unit from
electrical outlet, you bring the
gateway into battery operation.

LAN port

The LAN port connects the gateway to
the router via the LAN cable. It is strictly
required for the installation.

4 Commissioning and

setting up

The operating manual describes initial in­stallation of the gateway in combination
with smoke alarm devices when using
the web app.

f It is essential that you follow the

actionstepsinthespeciedorder

for successful installation.

f For other types of installation, e.g.

installing the gateway in an existing
radio group, see chapter 6 “Installa-

tion variants” on page 26.
f Observe the notes in the web app.
f Only use the power unit and power

cable supplied with the device.
f Removetheprotectivelmfrom

the power unit and the gateway.

4.1

Requirements for commissioning

Prior to commissioning, ensure the follow­ing at the installation location:

• Internet connection

• Router with LAN por t

• LAN or WI-FI connection

16

Operating Manual: PX-iP - Gateway

EN

• For WI-FI:
WLAN-SSID (WI-FI name), password
and encryption type must be known

• At least one PX-1C smoke alarm device

• Gateway in default state
(see chapter 5.1 “Gateway
reset” on page 25)

• End device for web app
operation: smartphone, tablet
or PC with Internet browser

4.2 Open the web app

f Open the web app in the browser

at pyrexx.com/app.

4.3 Register as a user

If you do not already have access to the

webapp,setupyouruseraccountrst:

(1) In the web app’s start-up screen,

click “Register”.

(2) Enter your email address and

choose a password.

The email address will be your
user name.

(3) Check the “I accept the Terms and

Conditions” check box.

(4) Click “Complete registration”.

5 Registration successful.

4.4 Log-in

(1) On the start-up screen, enter your

user name (email) and password.

(2) Click “Log in”.

5 Web app log-in successful.

5 Empty device list appears.

4.5 Adding a gateway (web app)

(1) Click on “add a device”.
(2) Assign the gateway to a room.
(3) Enter the serial number on the

name plate of your gateway.

5 “Gateway” is shown as the type and

“Pyrexx” as the manufacturer.

(4) Enterthevericationcodeonthe

name plate of your gateway.

Operating Manual: PX-iP - Gateway

17