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User Guide
pyramidtimesystems.com
PAY PERIOD ENDINGNAME
SIGNATURE
TOTAL HOURS
OFFICE
USE
R.T. O.T.
DATE AND TIME
PAYABLE
TIME
M. Scott 3/07/12
1
PAY PERIOD ENDINGNAME
SIGNATURE
TOTAL HOURS
OFFICE
USE
R.T. O.T.
DATE AND TIME
PAYABLE
TIME
M. Scott 3/07/12
1
Page 2
Copyright Information
© 2012 Pyramid Time Systems, LLC. All rig ht s reserved.
Reproduction, adaptation or translation without prior written permission is prohibited ,
except as a llowed under the copyright laws.
The infor mation contained herein is subject to change without notice.
The only warranties for Pyramid Time Systems products are set forth in the express
warranty s tatements accompanying such pro ducts. Nothing herein should be construed
as constituting an additional warranty. Py ramid Time Syst ems shall not be li able for
technical or editorial errors or omissions contained herein.
Page 3
AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 5000
+
/5000+HD
GETTING STARTED
PROGRAMMING
TABLE OF CONTENTS
pyramidtimesystem.com
GETTING STARTED & INSTALLATION 2
PROGRAMMING 2-3
SET UP PAY 4-6
TIME CARDS 7
PRINT FORMAT 7
BUZZER & BELLS 8-9
OPERATION 10
REPLACING RIBBON CARTRIDGE 11
TROUBLESHOOTING 12
MASTER RESET 12
CLEANING & CARE 13
FAQs 14
ACCESSORIES 14
SPECIFICATIONS 15
WARRANTY & CUSTOMER SUPPORT 16-17
1
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AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 5000
+
/5000+HD
TECHNICAL SUPPORT
Remove time clock from carton & plac e on a flat, level surface.
Plug unit into AC wall outlet.
DESKTOP SETUP
Use key to unlock & remove top/front cover. Locate programming buttons
labeled SELECT, (UP) & (DOWN).
Press SELECT until desired feature is displayed (see chart on page 2).
Press (UP) or (DOWN) to scroll through feature options.
Press SELECT to save option setting & move to next f eature.
PROGRAMMING
888.479.7264
2 INSTALLATION & PROGRAMMING
WALL MOUNTING
Select a loc ation conven ient to employees
clocking IN & OUT. Be sure power outlet is
within 6 feet of mounting lo cation.
Use masking tap e to hold inc lud e d mounti ng
template on wall, making c ertain template is
positioned so bottom of time clock is
approximately 45 inches from floor.
Drill hol es using template as a guide.
Remove template from wall & install #10 screws,
leaving approximately 3/16 inch of screws
exposed. F or sheetrock walls, use plas tic
anchors.
Hang time clock on wall, aligning keyholes on the
rear with screw heads. P ress downward on time
clock un til it lowers onto screws. If mo unting
5000+HD Time Clock, unlock & remove top/front
cover, & tighten wall screws to fasten.
Plug unit i nto AC wall outlet.
Model 5000+
Model 5000
+HD
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AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 5000
+
/5000+HD
GETTING STARTED
PROGRAMMING (cont.)
pyramidtimesystem.com
PROGRAMMING 3
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AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 5000
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/5000+HD
1
IMPORTANT:
SELECTING YES IN SETUP PAY? MENU AFTER INITIAL SETUP WILL ERASE ALL STORED
DATA & NEW TIME CARDS MUST BE ISSUED. However, you may change all other
features (language, date fo rmat, year, month, date, DST, etc.) without effecting time
totals, even while a user is clocked IN.
SET UP PAY
Pyramid’s Auto Totaling Time Clocks record & summarize payroll informa tion for up to
100 employees on a weekly, every 2 weeks, semi-monthly, or monthl y basis. Use the
SETUP PAY? Feature to select desired p ay period.
888.479.7264
4 SET UP PAY
Page 7
AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 5000
+
/5000+HD
SET UP PAY (cont.)
pyramidtimesystem.com
SET UP PAY 5
1
Reset Day & Time is desired day & time for new pay period. Employee begins new time card on this day.
Page 8
AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 5000
+
/5000+HD
SET UP PAY (cont.)
888.479.7264
6 SET UP PAY
1
Before it is assumed there is a missed punch.
Page 9
AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 5000
+
/5000+HD
TIME CARDS
Use one number per person per period.
Do not dupli cate numbers during a pay
period.
Use clean, straight cards to avoid read/ID
errors.
Locate the revision # at bottom of card.
Use Pyramid Rev. I or higher cards.
Contact technical support if you have
lower revision cards.
Use only time card #44100-10 which
includes official Pyramid Time Systems
Trademark. Using time cards other than
Pyramid item #44100-10 voids the
warranty.
The same time card (#44100-10) is used for weekly, monthly, every 2 weeks & semi-
monthly pay periods. However, the print format will differ as follows:
WEEKLY:
Up to a maxi mum 28 punches per period, typic ally (but not necessarily), 4 punches a
day over 7 days.
PUNCH IN
MAY 9 8:00AM *IN* WED
Prints Month, Date, Punch In Time, “IN”, Day of Week
PUNCH OUT
MAY 9 12:00PM 4:00
Prints Month, Date, Punch Out Time, Elapsed Time since last “IN” Punch
(HRS:MINS), Running Total (HRS:MINS)
MONTHLY, EVERY 2 WEEKS, SEMI-MONTHLY:
Up to a maxi mum 64 punches per period, typic ally (but not necessarily), one in/one
out punch p er line over 32 lines.
PUNCH IN
9 8:00A
Prints Date, Punch In Time
PUNCH OUT
9 8:00a 12:00p 4:00 4:00
Prints Punch Out Time, Elapsed Time since last IN Punch (HRS:MIN), &
Running Total (HRS:MINS) to the right of existing Punch In Time
TIME CARD PRINT FORMAT
Time Card #44410-10
pyramidtimesystem.com
TIME CARD & PRINT FORMAT 7
Page 10
AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 5000
+
/5000+HD
SET EVENT USING BUZZER/BELLS
Add up to 15 bells and/or horns & schedule up to 50 events using Pyramid Time System’s
TimeTrax™ Model 5300 Bell Ringer (sold separately).
The time clock has an internal buzzer & bell ringer interface option to alert workers (or
students) of start times, breaks, lunc h and dismissal times. The internal buzzer will also
sound when the time clock sends a BCD signal to r ing a bell.
Locate volume dial inside front cover to
left of display.
Turn dial clockwise to increase volume &
counterc l ockwise to decrease. NOTE:
Buzzer is intended for use in quiet
settings.
Sound the b uzzer by scheduling an event
(See Even t Menu on page 8).
CONNECTING EXTERNAL BELLS
Locate RJ-45 jack at back
(5000+)
or side
(5000+HD)
of time clock & connect cable.
Connect other end of cable to Pyramid Ti me System TimeTrax™ 5300 Bell Ringer.
Connect 5 300 transformer to receptacle labeled POW ER.
Wire bells and/or horns in parallel to labeled terminals on the 5300. See
Pyramid Time Systems TimeTrax™ 5300 Instructions for detailed installation
instructions
Sound bell or horn by scheduling an event (see page 8)
888.479.7264
8 BUZZER & BELLS
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AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 5000
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/5000+HD
SET EVENT
pyramidtimesystem.com
BUZZER & BELLS 9
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AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 5000
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/5000+HD
USING TIME CLOCK
888.479.7264
10 OPERATION
To Punch IN or OUT, gently feed time card (#44100-10) into time card slot
located a t the top of the time clock.
Quickly release the card, as it will automatically be pulled through the clock.
Do not force or jam the ti me card.
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AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 5000
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/5000+HD
If time clock prints inc omplete charac ters, the ribbon is not fully installed over
print hea d. If time clock prints lines that become increasingly light, the cartridge is
not fully snapped into the holde r. Reinstall ribb on cartridge, following steps 1-7
until a complete & consi stent time card prints.
For assistance, please contact customer support at 888.479.7264 ext 1.
REPLACING RIBBON CARTRIDGE
For optimum performance, the ribbon cartridge should be replaced every 6 months.
To remove old ribbon, lift ribbon cartridge straight up using the tab (B) located
on top of cartridge.
Remove new ribbon cartridge from packaging & turn the manual ribbon advance
knob (D) clockwise to straighten ribbon.
Holding tab, install ribbon cartridge into print carriage, making certain retaining
pins (C) are aligned to rear of carriage clips & ribbon (A) is between print head &
metal print mas k (se e diagram).
Gently pus h down cartridge until it snaps into carriage while turning the manual
ribbon advance knob clockwise.
Turn manual ribbon advance knob clockwise a few rotations to ensure ribbon is
position ed correctly in front of print head.
Replace the cover & lock unit.
Feed a time card throug h unit to test pri nt quality.
A – Ribbon C – Retaining Pins
B – Tab D – Manual Advance Knob
pyramidtimesystem.com
REPLACING RIBBON CARTRIDGE 11
A
B
D
C
Page 14
AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 5000
+
/5000+HD
Unplug time clock.
Press & hold (UP) button whi le plugging unit back in.
Release (UP) button when PTR5000 VER displays.
TIME NOT SET flash es on d i splay screen.
Re-program time clock.
Distribute new time cards.
TROUBLESHOOTING
TRY AGAIN MESSAGE
In the eve n t the time cloc k displays “TRY AGAIN”, re-feed the time card. If “ TRY AGAIN”
persists, please check list for possible causes:
IMPAIRED PRINTING
In the eve n t the time cloc k printing is impaired, please check list fo r possible causes:
MASTER RESET
Erases time clock’s memo ry & restores default factor y settings:
12 TROUBLESHOOTING
888.479.7264
Page 15
AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 5000
+
/5000+HD
pyramidtimesystems.com
CLEANING TIME CLOCK
Unlock & remove time clo ck cover.
Use canned air to blow out debris from
time card slot, paying close attentio n to
the sensor area on left hand side of card
slot.
Using cloth, wipe down rib bon carriage
rod then disperse a few drops of oil on
rod.
Remove ri bbon cartridge from time cloc k
& use foam applicator dampened with
rubbing alcohol to clean the exposed
print head.
With ribbon removed, run a time card
through the clock 10-15 times. This
procedure will remove any ink build up
from the print head. If there is no ink on
the time c ard, add a little more alcohol .
The print should start to darken, & then
lighten up as yo u continue to run the
card through the clock.
Reinstall ribbon, replace & lock time
clock cover.
o Maintain Peak Performance
o Prolong Life of Time Clock
o Every 6 months (Office Environment)
o As required (HD Environment-workplace with high dust/dirt/debris)
o Incomplete or Light Printing
o Can of Compressed Air
o Rubbing Alcohol
o Foam Applicator
o Non-penetrating Oil (such as 3-in-1 oil)
o Clean, Dry Cloth
WHEN TO CLEAN
WHAT TO CLEAN WITH
HOW TO CLEAN
CLEANING & CARE 13
Card Slot
Sensor Area
Print Head
Ribbon Carriage Rod
Page 16
AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 5000
+
/5000+HD
FAQs
Q: When do I need new Time Cards?
A: First day of each new pay period, after making any changes in the SETUP
PAY feature, or after Master Reset.
Q: Do I have to use consecutive numbered time cards dur ing a pay period?
A: No. Issuing cards in seque ntial order avoid s duplicating numbers during a pay
period.
Q: Does the time clock calculate overtime?
A: The time clock provides a running total of all hours worked. Overtime
policies vary from company to company and must be calculated manually.
Q: Does the time clo c k have an automatic lunch deduction feature?
A: The time clock provides a running total of hours betw een punches &
therefore any payroll deductions must be calculated manually at end of pay
period.
Q: What does ATAAP mean?
A: ATAAP is the acr on ym us ed by the U.S. government that describes how time
is accounted for using hundredths of hour (i.e. one and a qua rter hours
equals 1.25 hours).
ACCESSORIES
888.479.7264
14 FAQ’s & ACCESSORIES
Page 17
AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 5000
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/5000+HD
pyramidtimesystems.com
SPECIFICATIONS
SPECIFICATIONS 15
Page 18
AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 5000
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/5000+HD
LIMITED HARDWARE WARRANTY
o Pyramid Time System warrants its equipment to original user ag ainst defec tive
material or workmanship for a period of 1-year from date of purchase. Proof of
purchase & purchase date are required for warranty service on this prod uct .
Please remember to register your pr oduct at
pyramidtimesystems.com/ProductRegistration/.
o Pyramid Time Systems’ responsibility under this warranty is limited to
replacement of defective part(s). Replacement is the sole discretion of
Pyramid Time Systems.
o For Return Shipments to Pyramid Time Systems, product must be shipped in its
original carton or equival ent. The return f reight method and cost for
warranteed product is the sole responsibility of the customer. Pyramid Time
Systems will not assume any responsibility for loss or damage incurred in
shipping.
o Pyramid Tim e Systems reserves the right to determine wh ether parts failed
because of defective mater ial, workmanship or other causes.
o Failure caused by accident, alteratio n, misuse or improper packagin g of
returned unit is not cov ered by this warranty.
o Any repair done by the customer without the consent from Pyramid Time
Systems will automatically void the warranty.
o Users in countries other than Canada and USA should contact the D ealer from
Pyramid Time Systems offers a 30-day money back guarantee. If an RMA is issued for
an unwanted product before 30 days, Pyramid Time Systems will refund the entir e
purchase price less shipp ing if purchased from Pyramid Time Systems. Pyramid Time
Systems will assess a 15% restocking fee on any returns received between 31 and 60
days from the date of purchase. No returns will be accepted after 60 days. Pyramid
Time Systems will not issue a call tag for pickup of products. Customers are
responsible for shipping the product back including the cost of shipping. Pyramid
Time Systems will assume the cost of ground shipping for the repla cement product to
the customer. Pyramid Time Systems will also assess a 15% fee if any item(s) are
missing in an open box retur n. Shipping back to Pyramid Time Systems from a
Pyramid Time Systems Partner is the responsibility of the Pyramid Time Systems
Partner. No call tags will be issued. Items returned to Pyramid Time Systems
without an RMA will not be credited. No r eturns will be accepted for opened
TimeTrax™ PC products.
MONEY BACK GUARANTEE
16 FAQ’s & ACCESSORIES
888.479.7264
Page 19
AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 5000
+
/5000+HD
LIMITED HARDWARE WARRANTY
pyramidtimesystems.com
CONTACT US:
For more information, visit pyramidtimesystems.com or
call our technical support team at 888.479.7264 ext 1
during regular business hours: 8:00am-5:00pm EST, M-F.
CONTACT US 17
LIMITED HARDWARE WARRANTY
EXTENDED WARRANTY PLANS
Protect your investme nt with a Pyramid CompleteCare Support Plan. Plea se contact
Pyramid Time Systems or visit pyramidtimesystems.com for more information.
Page 20
PAY PERIOD ENDINGNAME
SIGNATURE
TOTAL HOURS
OFFICE
USE
R.T. O.T.
DATE AND TIME
PAYABLE
TIME
M. Scott 3/07/12
1
PAY PERIOD ENDINGNAME
SIGNATURE
TOTAL HOURS
OFFICE
USE
R.T. O.T.
DATE AND TIME
PAYABLE
TIME
M. Scott 3/07/12
1
CONTACT US:
For more information, visit pyramidtimesystems.com or
call our technical support team at 888.474.7264 ext 1
during regular business hours: 8:00am-5:00pm EST,
Monday-Friday.
Copyright © 2012 Pyramid Time Systems, LLC. All rights reserved.
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