Pyramid 2650 User Manual

Page 1
Auto Aligning Time Clock
User Guide
pyramidtimesystems.com
Page 2
AUTO ALIGNING TIME CLOCK INSTRUCTIONS Model 2650
Copyright Information
© 2013 Pyramid Time Systems, LLC. All rights reserved.
Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice. The only warranties for Pyramid Time Systems products are set forth in the express warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Pyramid Time Systems shall not be liable for technical or editorial errors or omissions contained herein.
Page 3
AUTO ALIGNING TIME CLOCK INSTRUCTIONS Model 2650
TABLE OF CONTENTS
PRODUCT OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . 2
FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . 4
PROGRAMMING . . . . . . . . . . . . . . . . . . . . . . . . . 5
ADVANCED MENU . . . . . . . . . . . . . . . . . . . . . . . . 6
SET UP COLUMN SHIFT . . . . . . . . . . . . . . . . . . . . . . 7
SET UP WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . 8
SCHEDULE EVENTS (BUZZER) . . . . . . . . . . . . . . . . . . . 9
TIME CARDS . . . . . . . . . . . . . . . . . . . . . . . . . . 10
PRINT FORMAT . . . . . . . . . . . . . . . . . . . . . . . . 10
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . 11
REPLACING RIBBON CARTRIDGE . . . . . . . . . . . . . . . . . 12
TROUBLESHOOTING, PRINT ADJUST & MASTER RESET . . . . . . . 13
FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . 14
SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . 15
WARRANTY & CUSTOMER SUPPORT . . . . . . . . . . . . . . 16-17
ESPAÑOL . . . . . . . . . . . . . . . . . . . . . . . . . . 18-34
FRANÇAIS . . . . . . . . . . . . . . . . . . . . . . . . . . 35-51
1pyramidtimesystems.com TABLE OF CONTENTS
Page 4
AUTO ALIGNING TIME CLOCK INSTRUCTIONS Model 2650
PRODUCT OVERVIEW
Thank you for choosing the 2650 Auto Aligning Time Clock! The 2650 stays on top of employee arrival time, breaks & departure time. The 6-column time card accommodates up to 3 In & Out punch intervals for lunch & overtime hours. 2-color ink indicates early/late punches in red. Simple set-up, simple operation & a compact
design makes this time clock the perfect t for small workplaces!
Please read through this User Guide for simple set-up & operation.
AUTO ALIGNING TIME CLOCK : FEATURES
Employee Capacity Unlimited
Card Alignment
Ribbon Ink 2 Color (black & red)
Audio Signal Buzzer
Program Display Language English, Spanish & French
Display Time, Date & Day of Week, backlit LCD screen
Printing Format
Printing Dot matrix
Automatic Time Reset Short months, Leap Year & Daylight Savings Time
Battery Back-Up
Tamper-Proof Security lock protects against costly time theft
Warranty 1-Year manufacturer's limited warranty
Top
Hour & minutes
Safeguards data & settings for up to 30 days without power
2 888.479.7264PRODUCT OVERVIEW & FEATURES
Page 5
AUTO ALIGNING TIME CLOCK INSTRUCTIONS
SAMPLE
For more information contact us at 888.479.7264 pyramidtimesystems.com
42498 Rev. A
pyramidtimesystems.com
Model 2650
CONTENTS
6-Column Time Clock
User Guide
Auto Aligning Time Clock
2650
NOTE:
Bracket is designed for single or double electrical box.
2650 MOUNTING TEMPLATE
Screw Guide Template Below Is Actual Size
++
Level Line Marker
Mounting
Template
WHAT YOU WILL NEED
Tape Measure Pencil Phillips Head
KNOW YOUR SERIAL #
IMPORTANT:
Please write down serial # located on back of time clock before mounting.
2650 User Guide
UP
Screw Driver
Security Keys (2)
Time Card (25)
Power Drill
(Optional)
42415
Write your serial # here:
s
3pyramidtimesystems.com CONTENTS
Page 6
AUTO ALIGNING TIME CLOCK INSTRUCTIONS Model 2650
DESKTOP SET UP
1
Remove time clock from carton & place on a at, level surface.
2
Plug unit into AC wall outlet.
WALL MOUNTING
1
Select a location convenient to employees clocking IN & OUT. Be sure power outlet is within 5 feet of mounting location.
Use masking tape to hold mounting template
2
on wall, making certain template is positioned so bottom of time clock is approximately
45 inches from oor.
3
Drill holes using template as a guide.
Remove template from wall & install #10 screws,
4
leaving approximately 3/16 inch of screws exposed. For sheetrock walls, use plastic anchors.
5
Hang time clock on wall, aligning keyholes on the rear with screw heads. Press downward on time clock until it lowers onto screws.
6
Plug unit into AC wall outlet.
Model 2650
4 888.479.7264INSTALLATION
Page 7
AUTO ALIGNING TIME CLOCK INSTRUCTIONS Model 2650
PROGRAMMING
Select
1 2 3 4 5 6
1
Use key to unlock & remove top/front cover. Locate programming buttons labeled SELECT, s(UP) & t(DOWN).
2
Press SELECT until desired feature is displayed (see chart below).
3
Press s(UP) or t(DOWN) to scroll through feature options.
4
Press SELECT to save option setting & move to next feature.
AUTO ALIGNING TIME CLOCK : FEATURES SET UP
FEATURE (SELECT)
Set Language
Set Year
Set Month
Set Date
DISPLAY
LANG = ENGLISH
SET YEAR = 2013
SET MONTH = JAN
SET DAY = 1
=
OPTIONS (SCROLL st)
ENGLISH, Spanish (ESPANOL), French (FRANCAIS)
DISPLAYED YEAR +/- 1 Year
DISPLAYED MONTH +/- 1 Month
DISPLAYED DATE +/- 1 Day
Set Daylight Savings Time (DST) Rule
Set Format
Set Printed Time Format
Advanced Menu
Set Hour
Set Minutes
1
SELECT DAYL’T SAV=OTHER. SCROLL & SELECT START & END SUNDAY (Available options are the 1st, 2nd, 3rd, 4th and LST Sunday of each month). You will have to reprogram your custom DST if either the START or END date falls on the last day of the month.
DAYL’T SAV = USA
DSPLY FMT = AM/PM
PRINT FMT = AM/PM
ADVANCED MENU = N
SET HOUR = 12AM
SET MINUTES = 0
USA: USA DST: Begins 2nd SUN of MAR, Ends 1st SUN of NOV
EURO: European DST: Begins Last SUN of MAR, Ends Last Sun of OCT
OTHER: Set a custom DST Rule. OFF: No adjustment for DST.
AM/PM: 12 Hour, MIL: Military, 24 Hour
AM/PM: 12 Hour (e.g. 3:30PM) MIL: Military, 24 Hour (e.g. 15:30) ATAAP: Military, 24 Hour, Minutes expressed in
hundredths of one hour (e.g. 15.50) 24H.1: Military, 24 Hour, Minutes expressed in
tenths of one hour (e.g. 15.5)
NO: No advanced settings. YES: Set Column Shift, Warnings, Events, Buzzer
Volume or Print Adjustments (see page 6-9) DISPLAYED HOUR +/- 1 Hour
DISPLAYED MINUTE +/- 1 Minute
1
5pyramidtimesystems.com PROGRAMMING
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AUTO ALIGNING TIME CLOCK INSTRUCTIONS Model 2650
ADVANCED MENU
Pyramid’s Auto Aligning Time Clock enables you to set column shifts, warnings (early or late punches will print in red), buzzer schedule & volume, as well as adjust printing alignment. Use the ADVANCED MENU to select & set desired features.
AUTO ALIGNING TIME CLOCK : ADVANCED MENU
FEATURE (SELECT)
Set Advanced Menu
Set Column Shift
Set Warnings
Set Events
Set Buzzer Volume
Adjust Print
DISPLAY
ADVANCED MENU = N
COL SHIFT = MAN
SET WARNING # NO
SET EVENT # NO
VOLUME = OFF
PRINT ADJUST = N
OPTIONS (SCROLL st)
NO: No Advanced Menu settings congured. YES: Press s(UP) & select YES to set up column
shifts, warnings, buzzer schedule, buzzer volume or print alignment adjustments.
MANUAL: Select MAN to accommodate multiple shifts. AUTO: Press s(UP) & select AUTO to accommodate one shift. (see SET UP AUTO OR A/MAN COLUMN SHIFT on page 7) AUTO MANUAL: Press s(UP) & select A/MAN to override auto settings & manually shift columns.
NO: No Warnings congured. YES: Press s(UP) & select YES to set up
parameters for early or late punches. (see SET UP WARNINGS on page 8)
NO: No event(s) scheduled. YES: Press buzzer event(s) SET EVENT #1-50 (see page 9)
OFF: No volume adjustment. ON: Press
tings (e.g. 1,2,3…11). Select desired volume.
NO: No print adjustment congured. YES: Setup print adjustment. Press
select YES if you need to adjust printing left, right, up or down (see page 13).
s(UP)
& select YES to schedule
s(UP)
to scroll through volume set-
s(UP)
&
6 888.479.7264ADVANCED MENU
Page 9
AUTO ALIGNING TIME CLOCK INSTRUCTIONS Model 2650
SET UP AUTO OR AUTO/MANUAL COLUMN SHIFT
The 2650 is pre-programmed in the MANUAL punch setting (default setting). In this set­ting, the user manually chooses which column to punch by selecting the corresponding button (1-6). Alternatively, the 2650 allows you to program the clock to automatically “shift” to a specic column at a pre-set time (AUTO), or if preferred, the user may override the automatic setting, and switch back to a manual setting at any time (AUTO/MANUAL).
1
In the ADVANCED MENU = N menu, press
2
Use SELECT button to scroll through Advanced Menu options until COL SHIFT = MAN menu is displayed.
3
In the COL SHIFT = MAN menu, press
“MANUAL”.
4
Press SELECT.
5
In the COL SHIFT SET = N menu, press
6
Press SELECT.
7
In the
COL 1 SETUP = N
1, or to assign a time to begin punches in column 1, press
8
Press SELECT.
9
In the COL 1 HOUR = OFF menu, press
t(DOWN)
Press SELECT.
10
11
In the COL 1 MINUTE = 0 menu, press
12
Press SELECT.
13
Repeat steps 7-12 for columns 2-6.
to scroll to desired hour.
menu, press SELECT if no time setting is desired for column
s(UP)
to choose “YES”.
s(UP)
to choose “AUTO/MANUAL” or
s(UP)
to choose “YES”.
s(UP)
s(UP)
to select “HOUR”. Press
s(UP)
or
t(DOWN)
to scroll to desired minute.
to choose “YES”.
s(UP)
or
Column time must be assigned when using “AUTO SET”.
7pyramidtimesystems.com SET UP COLUMN SHIFT
Page 10
AUTO ALIGNING TIME CLOCK INSTRUCTIONS Model 2650
SET UP WARNINGS
The 2650 allows you to program the clock to print early or late punches in red ink. Up to 12 “warning” time periods may be programmed.
Example: If start time is 7:00AM & you want to know if an employee is punching in more than 10 minutes early (indicated by red ink), than:
AM/PM FORMAT MILITARY FORMAT
Warning #1 Start Hour = 6AM Warning #1 Start Hour = 6 Warning #1 Start Minute = 0 Warning #1 Start Minute = 0 Warning #1 End Hour= 6AM Warning #1 End Hour = 6 Warning #1 End Minute= 50 Warning #1 End Minute = 50
Early punches occurring between 6:00AM & 6:50AM will print in red ink.
Example: If start time is 7:00AM & you want to know if an employee is punching in more than three minutes late (indicated by red ink), than:
AM/PM FORMAT MILITARY FORMAT
Warning #2 Start Hour = 7AM Warning #2 Start Hour = 7 Warning #2 Start Minute = 3 Warning #2 Start Minute = 3 Warning #2 End Hour = 11AM Warning #2 End Hour = 11 Warning #2 Start Minute = 0 Warning #2 End Minute = 0
Late punches occurring between 7:03AM & 11:00AM will print in red ink.
MENU : SET WARNINGS
1
In the ADVANCED MENU = N menu, press
2
Use SELECT button to scroll through Advanced Menu options until
SET WARNING # NO menu is displayed.
3
In SET WARNING # NO menu, press
4
In SET WARNING # 1 menu, press SELECT to set up warning time.
5
In START HR = OFF menu, press press SELECT (In START HR = 12AM (AM/PM) or START HR = 0 (Military) menu.
6
In START MIN = 0 menu, press press SELECT.
7
In END HR = 12AM (AM/PM) or END HR = 0 (Military) menu, press scroll to desired hour, then press SELECT.
8
In END MIN = 0 menu, press press SELECT.
9
In SET WARNING # NO menu, press SELECT if no additional warnings are desired, or press
s(UP)
& SELECT “YES” to set up additional warning time periods.
10
Follow steps 4-9.
st Set Parameters for Early or Late Punches
s(UP)
to choose “YES”.
s(UP)
to set up warning #1-12.
s(UP)
or
s(UP)
s(UP)
or
or
t(DOWN)
t(DOWN)
t(DOWN)
to set warning time period, then
to scroll to desired minute, then
s(UP)
to scroll to desired minutes, then
8 888.479.7264SET UP WARNINGS
or
t(DOWN)
to
Page 11
AUTO ALIGNING TIME CLOCK INSTRUCTIONS Model 2650
SCHEDULE EVENTS (BUZZER)
The time clock has an internal buzzer to alert workers of schedule events, such as start time, breaks, lunch & dismissal times.
MENU : SET EVENT
In the ADVANCED MENU = N menu, press
1
Use SELECT button to scroll through Advanced Menu options until
2
SET EVENT # NO menu is displayed.
3
In SET EVENT # NO menu, press
4
In SET EVENT #1 menu, set event number (e.g. 1,2,3…50). If prior events have been programmed, time clock will advance to next available event #. To edit previously programmed events, press
5
In EVENT 1 = OFF menu, press (determines length of time buzzer sounds), then press SELECT.
6
In EVENT HR = 12AM (AM/PM) or EVENT HR = 0 (Military) menu, press
t(DOWN)
7
In EVENT MIN=0 menu, press press SELECT.
8
In EVENT DAY = ALL menu, press (see below) & press SELECT:
All week event: ALL (Sun-Sat)
Monday thru Friday event: M-F
One day event: SUN, MON, TUE, WED, THU, FRI or SAT
to scroll to desired hour, then press SELECT.
st SCHEDULE AN EVENT (e.g. Sound Internal Buzzer)
s(UP)
to choose “YES”.
s(UP)
to schedule event.
s(UP)
or
t(DOWN)
s(UP)
to scroll to desired duration (e.g. .5,1...15 sec)
s(UP)
or
t(DOWN)
s(UP)
or
to scroll, then press SELECT.
s(UP)
to scroll to desired minute, then
t(DOWN)
to scroll to desired option
or
MENU : VOLUME st ADJUST BUZZER VOLUME
1
In the ADVANCED MENU = N menu, press
2
Use SELECT button to scroll through Advanced Menu options until VOLUME = OFF menu is displayed.
3
In VOLUME = OFF menu, press Press SELECT for desired volume level.
s(UP)
s(UP)
to choose “YES”.
to adjust buzzer volume level (e.g. 1,2, . . . 11).
MENU : PRINT ADJUSTMENT st ADJUST PRINTING LEFT/RIGHT UP/DOWN
FEATURE (SELECT)
Adjust Printing
DISPLAY
PRINT ADJUST = N
OPTIONS (SCROLL st)
Use this feature if needed. See page 13 for instructions.
9pyramidtimesystems.com SCHEDULE EVENTS (BUZZER)
Page 12
AUTO ALIGNING TIME CLOCK INSTRUCTIONS
No. _________________ Period ___________________________________________
Name __________________________________________________________________
Regular Hours ______________ Rate ________________ Amount ______________
Overtime Hours ______________ Rate ________________ Amount ______________
Deductions _____________
Actual Pay _____________
Pay Date _____________
DATE
TOTAL
IN OUT IN OUT IN OUT
1 2 3
A
Model 2650
TIME CARDS
No. _________________ Period ___________________________________________
Name __________________________________________________________________
Regular Hours ______________ Rate ________________ Amount ______________
Overtime Hours ______________ Rate ________________ Amount ______________
Deductions _____________
Actual Pay _____________
Pay Date _____________
IN OUT IN OUT IN OUT
DATE
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Signature ____________________________________________________
Approval __________ __________________________________________
pyramidtimesystems.com © 2009 Pyramid Time Systems, LLC #
A
No. _________________ Period ___________________________________________
Name __________________________________________________________________
Regular Hours ______________ Rate ________________ Amount ______________
Overtime Hours ______________ Rate ________________ Amount ______________
Deductions _____________
Actual Pay _____________
Pay Date _____________
TOTAL
IN OUT IN OUT IN OUT
DATE
16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
Signature ____________________________________________________
Approval __________ __________________________________________
ITEM
42415 Rev. G
pyramidtimesystems.com © 2009 Pyramid Time Systems, LLC #
Made in USA
FRONT BACK
Time Card #42415
TIME CARD PRINT FORMAT
4 5 6
7:02A 10:01A 10:15A 12:00P 12:40P 4:00P
7
Prints Hour, Minute, AM/PM up to 6 columns.
Use only time card #42415
B
which includes ofcial Pyramid
Time Systems Trademark. Using time cards other than Pyramid item #42415 voids the warranty.
TOTAL
ITEM
42415 Rev. G
Made in USA
Indicates early or late punches in red ink.
10 888.479.7264TIME CARD & PRINT FORMAT
Page 13
AUTO ALIGNING TIME CLOCK INSTRUCTIONS Model 2650
USING TIME CLOCK
AUTO or AUTO/MANUAL PUNCH
1
To Punch IN or OUT, gently feed time card (#42415) into time card slot located at the top of the time clock, making sure correct side of time card is facing towards user.
2
Quickly release the card, as it will automatically be pulled.
3
Do not force or jam the time card.
4
Card will release back to user once punch is printed.
MANUAL or AUTO/MANUAL PUNCH
1
Press corresponding button to activate the desired column. Button will light up red when activated.
To Punch IN or OUT, gently feed time
2
card (#42415) into time card slot located at the top of the time clock, making sure correct side of time card is facing towards user.
Activated column lights up red.
Quickly release the card, as it will
3
automatically be pulled.
4
Do not force or jam the time card.
Card will release back to user once
5
punch is printed.
Auto Manual punch format allows user to toggle between Auto & Manual punch mode if necessary. Please see Column Shift instructions on page 7 for setting up Auto Manual punch mode.
IN OUT IN OUT IN OUT
OPERATION
11pyramidtimesystems.com
Page 14
AUTO ALIGNING TIME CLOCK INSTRUCTIONS Model 2650
REPLACING RIBBON CARTRIDGE
For optimum performance, the ribbon cartridge should be replaced every 6 months.
Select
1 2 3 4 5 6
A
D
E
C
F
B
A – Ribbon Cartridge C – Tab E - Manual Advance Knob B – Clips D – Ribbon Guide F – Retaining Pins
1
Prior to removing old ribbon, press button 4 & hold for approximately 6 seconds to park ribbon in center position.
Unplug time clock.
2
To remove old ribbon, pull two white clips towards you & simultaneously lift
3
ribbon cartridge, pull straight up using tab located on top of cartridge.
Remove new ribbon cartridge from packaging & turn the manual ribbon advance
4
5
E
knob clockwise to straighten ribbon.
Holding tab install ribbon cartridge into print carriage, making certain to
C
lower the ribbon in front of the ribbon guide rst, then make certain retaining pins are within clips (see diagram).
6
Gently push down cartridge until it snaps into carriage while turning the manual
F
B
ribbon advance knob clockwise.
7
Turn manual ribbon advance knob clockwise a few rotations to ensure ribbon is positioned correctly in front of print head.
Replace the cover & lock unit.
8
Feed a time card through unit to test print quality.
9
B C
D
If time clock prints incomplete characters, the ribbon is not fully installed over print head. If time clock prints lines that become increasingly light, the cartridge is not fully snapped into the holder. Reinstall ribbon cartridge, following steps 1-7 until a complete & consistent time card prints.
For assistance, please contact customer support at 888.479.7264 ext 1.
12 888.479.7264
REPLACING RIBBON CARTRIDGE
Page 15
AUTO ALIGNING TIME CLOCK INSTRUCTIONS Model 2650
TROUBLESHOOTING
TIME CARD MISFEED
In the event the time card will not feed, re-feed the time card. If issue persists, please check list for possible causes:
2650 : TIME CARD MISFEED
POSSIBLE CAUSES ACTION
Time card inserted too hard into time clock Re-Feed Card Time card held too long Re-Feed Card Time card inserted into time clock on an angle Re-Feed Card Time card is wet or damaged Use new time card
2650 : WRONG SIDE PRINTING
PROBABLE CAUSE ACTION
Time card is facing wrong way Make sure “active” time card side is facing user
IMPAIRED PRINTING
In the event the time clock printing is impaired, please check list for possible causes:
2650 : IMPAIRED PRINTING
SYMPTOM PROBABLE CAUSE ACTION
Time card feeds with no printing
Punches print outside of date box
Ribbon not installed properly Check that ribbon cartridge is
properly installed. See page 12. Follow Print Adjustment
instructions below
PRINT ADJUSTMENT
1
In the ADVANCED MENU = N menu, press s(UP) to choose “YES”.
2
Press SELECT button to scroll through Advanced Menu options until
PRINT ADJUST = N menu is displayed
3
Press SELECT button.
4
In the LEFT/RIGHT = 0 menu, press s(UP) to adjust printing to left (e.g. 1,2,3 . . . 9), or press t(DOWN) to adjust printing to right (e.g. 1,2,3 . . . 9).
5
Press SELECT for desired left/right adjustment. In the UP/DOWN = 0 menu press s(UP) to move printing up or t(DOWN) to move
6
printing down.
7
Press SELECT for desired up/down adjustment.
8
Feed time card through time clock to test print adjustment. Repeat steps 1-7 if additional adjustments are necessary.
9
MASTER RESET
Erases time clock’s memory & restores default factory settings:
1
Unplug time clock. Press the s(UP) button and hold while plugging unit back in.
2
Continue to hold s(UP) button for a few seconds & release.
88:88 TIME NOT SET ashes on display screen.
3
Re-program time clock.
4
& MASTER RESET
13pyramidtimesystems.com TROUBLESHOOTING, PRINT ADJUST
Page 16
AUTO ALIGNING TIME CLOCK INSTRUCTIONS Model 2650
FAQS
Q: What does ATAAP mean? A: ATAAP is the acronym used by the U.S. government that describes how time
is accounted for using hundredths of hour (i.e. one and a quarter hours equals 1.25 hours).
ACCESSORIES
2650 : ACCESSORIES
ITEM # DESCRIPTION
42416 Replacement Ink Ribbon Cartridge
42415 Time Cards (100pk)
400-3 25 Capacity Adjustable Time Card Rack
300-1 Heavy Duty Metal Time Card Rack
400-X 25 Capacity Expanding Time Card Rack
To order accessories visit pyramidtimesystems.com, call 888.479.7264, or visit an authorized Pyramid dealer.
14 888.479.7264FAQS & ACCESSORIES
Page 17
AUTO ALIGNING TIME CLOCK INSTRUCTIONS Model 2650
SPECIFICATIONS
2650 : SPECIFICATIONS
OPERATING CONDITIONS
Temperature 0°C - 50°C, 32°F - 122°F
Humidity 10-95% RH, non condensing
POWER FAILURE
Battery Back-Up 30 Days, Data & Time
Battery Life 10 Years
CALENDAR Automatic Leap Year & Daylight Savings Time
CLOCK ACCURACY Less than 30 seconds/year
POWER 100-240 V AC, 50/60 Hz
CERTIFICATIONS UL & CUL, Power Supply
WEIGHT 3.7lbs (1.67kg)
DIMENSIONS 6.5inW x 8inH x 4.75inD (16.5cm x 20.3cm x 12cm)
MOUNTING Desktop or Wall
SPECIFICATIONS
15pyramidtimesystems.com
Page 18
AUTO ALIGNING TIME CLOCK INSTRUCTIONS Model 2650
LIMITED HARDWARE WARRANTY
Pyramid Time System warrants its equipment to original user against defective
material or workmanship for a period of 1-year from date of purchase. Proof of purchase & purchase date are required for warranty service on this product. Please remember to register your product at pyramidtimesystems.com/ProductRegistration/.
Pyramid Time Systems’ responsibility under this warranty is limited to
replacement of defective part(s). Replacement is the sole discretion of Pyramid Time Systems.
For Return Shipments to Pyramid Time Systems, product must be shipped in its
original carton or equivalent. The return freight method and cost for warranteed product is the sole responsibility of the customer. Pyramid Time Systems will not assume any responsibility for loss or damage incurred in shipping.
Pyramid Time Systems reserves the right to determine whether parts failed
because of defective material, workmanship or other causes.
Failure caused by accident, alteration, misuse or improper packaging of
returned unit is not covered by this warranty.
Any repair done by the customer without the consent from Pyramid Time
Systems will automatically void the warranty.
Users in countries other than Canada and USA should contact the Dealer from
whom the unit was purchased.
The rights under this warranty are limited to the original user and may not be
transferred to subsequent users.
MONEY BACK GUARANTEE
Pyramid Time Systems offers a 30-day money back guarantee. If an RMA is issued for an unwanted product before 30 days, Pyramid Time Systems will refund the entire purchase price less shipping if purchased from Pyramid Time Systems. Pyramid Time Systems will assess a 15% restocking fee on any returns received between 31 and 60 days from the date of purchase. No returns will be accepted after 60 days. Pyramid Time Systems will not issue a call tag for pickup of products. Customers are respon­sible for shipping the product back including the cost of shipping. Pyramid Time Systems will assume the cost of ground shipping for the replacement product to the customer. Pyramid Time Systems will also assess a 15% fee if any item(s) are missing in an open box return. Shipping back to Pyramid Time Systems from a Pyramid Time Systems Partner is the responsibility of the Pyramid Time Systems Partner. No call tags will be issued. Items returned to Pyramid Time Systems without an RMA will not be credited. No returns will be accepted for opened TimeTrax™ PC products.
16 888.479.7264WARRANTY
Page 19
AUTO ALIGNING TIME CLOCK INSTRUCTIONS Model 2650
EXTENDED WARRANTY PLANS
Protect your investment with a Pyramid TimeKeeper Warranty Plan. Please contact Pyramid Time Systems or visit pyramidtimesystems.com for more information.
TIME CLOCK COVERAGE
TimeKeeper begins with a complimentary 1 year warranty on your time clock.
1
TimeKeeper continues by activating an annual warranty plan available
2
for the life of your time clock. Call us to activate a plan.
Pyramid Customer Care is here to help. Call us Monday-Friday, 8am-5pmEST at
3
888.479.7264 or visit pyramidtimesystems.com for support information.
ANNUAL TIME CLOCK WARRANTY ACTIVATION
1
Call Pyramid Customer Care at 888.479.7264 prior to expiration date of complimentary 1 year warranty plan.
Enroll in TimeKeeper annual warranty plan.
2
Enjoy peace of mind. In the event a replacement time clock is needed,
3
we will ship it to you no later than the next business day.
CONTACT US:
For more information, visit pyramidtimesystems.com or call customer care at 888.479.7264 during regular business hours: 8:00am-5:00pm EST, M-F.
17pyramidtimesystems.com CUSTOMER SUPPORT
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