Welcome
Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi
W430-M (D100-M USB Adapter + WH210 Headset) Wireless Headset System.
Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
Plantronics Savi User Guide
Contents
1 Package Contents and Features .................................4
1.1 USB Adapter ............................................................ 4
1.2 Headset ................................................................... 4
2 Set Up .........................................................................6
2.1 Connecting USB Adapter to PC .............................. 6
2.2 Connecting Power Supply to
Charger Base ................................................................. 6
2.3 Fitting Headset ........................................................ 7
2.4 Docking and Charging Headset ............................... 7
3 Using Your Headset System with
Microsoft Office Communicator ..................................8
Powering Up Headset .................................................... 8
Placing, Answering and Ending Calls with
Microsoft Office Communicator .................................... 8
4 Listening to Other PC Audio ........................................... 9
5 System Information ........................................................ 10
USB Adapter Indicator Light ........................................ 10
Muting a Headset Call ................................................. 10
Subscribing a Master Headset .................................... 11
Conferencing In Up to Three Additional Headsets ...... 11
Switching Between Wideband and Narrowband
Audio ............................................................................ 11
Setting the Range ........................................................ 11
Ending Subscription .................................................... 11
Placing the Headset in Sleep Mode ............................ 11
Talk Time ...................................................................... 12
Headset Button Functions ........................................... 12
Headset Indicator Light ............................................... 12
Toggling On/Off Headset In-Use Indicator Light ......... 12
Headset Tones ............................................................. 12
Out of Range Warning ................................................. 12
Low Battery Warning ................................................... 12
Mute Warning .............................................................. 12
6 Plantronics Software Platform ...................................13
Softphone Support ................................................. 13
Plantronics Update Manager ....................................... 13
Plantronics Control Panel ........................................14
Battery Life ............................................................14
Devices Tab ................................................................. 14
Applications Tab ..................................................... 15
Preferences Tab ......................................................16
About Tab ..............................................................16
Help for Device Settings - USB Adapter ..................... 17
Help for Device Settings - Advanced .......................... 17
7 Troubleshooting and Common Questions .................18
Plantronics Savi User Guide
1 Package Contents and Features
1.1 Savi W430-M USB Adapter and Charger
USB Adapter
CD includes:
• Plantronics Software
• Complete User Guide
Base Power Supply
1.2 Savi WH210 Headset
Headset with Pre-Installed Eartip
Charger Base
USB Charging
Cable
Extra Eartips
Plantronics Savi User Guide 4
Savi USB Adapter Features
Indicator Light
Subscription Button
Savi WH210 Headset Features
Volume Up Button
Volume Down Button
(also controls mute)
Call Control Button
Indicator Light
Microphone
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2 Set Up
2.1 Connecting USB Adapter to PC
1 Insert the USB adapter into USB Port on PC. The indicator
light on the USB adapter will be solid red to indicate the USB
adapter is powered on and will turn solid green when it finds
the headset.
NOTE The headset may have to be charged before the USB
adapter can find it.
2 The USB adapter can be folded as shown.
2.2 Connecting Power Supply to Charger
Base
1 Connect the base power supply into the power jack on
the charger base.
2 Connect the power supply to the outlet. The charging
indicator light will be solid green.
IMPORTANT NOTE For best performance it is recommended
that Windows is updated with Service Pack levels listed below:
Microsoft Windows® XP Service Pack 3 (SP3) or later
Microsoft Windows Vista® Service Pack 1 (SP1) or later
Plantronics Savi User Guide 6