PX Squid Go Instructions For Use Manual

ACTIVE COLD COMPRESSION DEVICE & COLD PACK

(OVER-THE-COUNTER USE)

REUSABLE

INSTRUCTIONS FOR USE

GO DEEP

TABLE OF CONTENTS

PACKAGE COMPONENTS & ACCESSORIES 1

TECHNICAL DESCRIPTION 2

INDICATIONS FOR USE 3

CONTRAINDICATIONS 4

CAUTIONS 5

WARNING 5

SAFETY INFORMATION 5

BATTERY INFORMATION AND CHARGING 6

OPERATING INSTRUCTIONS 7

AVAILABLE SQUID GO WRAPS 9

QUICK START GUIDES (ALL MODELS) 11-22

CLEANING 23

TROUBLESHOOTING 25

INFORMATION ON LI-ION BATTERIES 27

INFORMATION ON ELECTROMAGNETIC COMPATIBILITY 29

GUIDANCE AND MANUFACTURER’S DECLARATION 30

WARRANTY 34

SUPPORT BACK COVER

Read instructions prior to use.

Manufactured for Portable Therapeutix - Staord, TX

i

Squid Go Pump

Control Unit

Squid Go Wrap

Connector

Tube

AC Adaptor

(Power Supply)

Barrier Cloth*

* Barrier Cloth not included with ankle, shoulder and back Wraps.

This manual describes the Portable Therapeutix Squid Go Active
Cold Compression (“Squid Go”) device and Cold Pack, and provides
instructions for its use. Please read the entire manual carefully before
use. This manual contains information, contraindications, and warnings
that must be observed to ensure safe operation and maintain the Squid
Go in a safe condition. The Squid Go MUST be used in accordance with
the instructions.

PACKAGE COMPONENTS & ACCESSORIES

ABOUT THIS MANUAL

FIGURE 1 - PACKAGE COMPONENTS & ACCESSORIES

PUMP COMPONENTS

WRAP COMPONENTS

Reusable Cold

Gel Pack

GEL PACK

Potential patient contacting materials include the following:

• Wrap - Nylon with TPU backing

• Gel Pack - Ethylene-vinyl acetate (EVA)

• Barrier Cloth - Polyester

1

TABLE 1 - MODE DESCRIPTION

The Squid Go combines cold therapy with intermittent compression.
The Squid Go Pump provides intermittent air pressure to an air bladder
in the Wrap. Wraps come in a variety of sizes to best fit the treatment
area. Pump pressure, inflate cycle time and deflate cycle time are
automated to control the amount of compression and the treatment
time. For user comfort, there are 4 modes (Table 1), which have
dierent peak pressures and time on and time o cycles. The total
duration of treatment time is 15 minutes.

TECHNICAL DESCRIPTION

DEFAULT

MODE

PEAK
PRESSURE

(ON)

12

34

30 50

70

85

mmHG mmHG

mmHG

mmHG

00

0

0

mmHG mmHG

mmHG

mmHG

40 35

30

25

secondsseconds

seconds

seconds

20 25

30

35

secondsseconds

seconds

seconds

1515

minutes

15

minutes

15

minutes

minutes

LOW
PRESSURE

TIME
ON

TIME
OFF

DURATION

2

FIGURE 2 - MODE DISPLAY

Mode Selection

Button

Start Button

Power Button

WRAPS

Squid Go Wraps come in various sizes and configurations for specific
body parts and uses. Never use any Wrap or Squid Go Cold Gel Pack
directly on the skin. Always use the included cloth or clothing over the
skin.

INDICATIONS FOR USE

The Squid Go Active Cold Compression device and Cold Pack for OTC
use is indicated for the temporary relief of minor muscle aches and
pains.

The compression device is indicated for temporary increase in
circulation of the treated areas in people who are in good health, and
simulates kneading and stroking of tissues using an inflatable garment.

The Cold Pack is indicated for localized therapy in situations where
cold temperature therapy is necessary or desirable.

The modes are visible on the LCD display. Example of mode 1 is seen
in Figure 2.

3

CONTRAINDICATIONS

DO NOT USE IF YOU HAVE ANY OF THE
FOLLOWING CONDITIONS.

• Cold urticaria (hives aer being exposed to cold)

• Cold hypersensitivity (slowing of the heart rate and/or skin swelling
surrounded by redness; may be itchy aer being exposed to the
cold)

• Vasospastic disease (tissue swelling which can lead to death of the
skin aer being exposed to the cold)

• Paroxysmal cold hemoglobinuria (presence of hemoglobin in the
urine aer being exposed to the cold)

• Raynaud’s syndrome (numb or prickly feeling and/or skin turns blue
aer being exposed to the cold)

• Cryoglobulinemia (higher than normal levels of blood cryoglobulins
which are proteins)

• Thrombosis (blood clots in the brain, heart or other blood vessels)

• Aneurysm (enlargement of a blood vessel artery caused by a weak
artery wall)

• Vascular disease which includes narrowing of blood vessels or
thickening of blood vessel walls causing loss of blood flow.

• Diabetes (blood glucose disease)

• High blood pressure

• Compromised local circulation (blood circulation that is not
normal)

• Heart disease

• Cancer (active disease)

• Do not use the device during or 3 months aer pregnancy

• Do not use the device over broken (open wound) or inflamed skin.

• Do not use the device over or near the site of a broken bone or a
healing fracture

• Not for use if you are under 18 years of age

• Do not use if you have Thrombosis (blood clots in the brain, heart,

or other blood vessels) or suspected Deep Vein Thrombosis (DVT).

4

CAUTIONS

• Allow at least one hour before repeating cold treatment.

• Do not use Cold Gel Pack over wet clothing.

• Use only a dry Wrap. Do not use the Wrap if it is wet.

• Do not leave the device on the treated body part when control unit
is o or aer treatment is over.

• Do not use Gel Packs if air temperature is below 50°F

• To avoid the risk of electrical shock, do not remove any panels
from the Squid Go Pump.

• To avoid the risk of electrical shock, always turn o the Squid Go
and disconnect the power line cord from its electrical outlet when
not in use.

• Do not operate the Squid Go wihtout a Wrap connected to the
Squid Go Pump.

• Only use the Cold Gel Pack provided with the Squid Go.

• Keep Gel Pack content away from mouth and eyes. In case of
ingestion, seek medical care. In case of contact with eyes, wash
with water and seek medical care.

• The Squid Go Pump is not waterproof. Do not apply a direct stream
of any liquid onto the Squid Go Pump; do not submerge it; and do
not allow any liquid to pool on the surface of the front panel.

• Attempting to self-service any part of the Squid Go will void the
warranty and may cause injury.

• Avoid contact of Wrap and Gel Pack with sharp objects.

• Use this device only at its intended body part and according to
instructions.

WARNING

DO NOT USE ON EXPOSED SKIN. ONLY USE THE DEVICE OVER A LAYER OF
CLOTHING OR SUPPLIED CLOTH.

PATIENTS WHO ARE TAKING ANTICOAGULANT MEDICATION FOR VALVULAR
HEART DISEASE OR SOME OTHER CONDITION MAY BE AT RISK OF DEVELOPING A
HEMATOMA (CLOTTED BLOOD IN THE TISSUE FROM A BROKEN BLOOD VESSEL).

SAFETY INFORMATION

This device has been manufactured and tested in accordance to UL/
IEC 60601-1 and 60601-1-2.

5

BATTERY INFORMATION AND CHARGING

Squid Go can be used for up to 20 treatments on a single charge.

Actual number may vary based on treatment conditions and the Wrap
model being used.

Battery charging cycle life: 70% of initial minimum capacity aer 500
cycles at 68ºF (20ºC).

The Squid Go may be used with the AC adaptor plugged into a wall
outlet, or it may be used with battery power. The Squid Go may be
operated while charging.

Please note that the rechargeable battery inside the Portable
Therapeutix Squid Go is not removable. Attempting to self-service will
void the warranty and may cause injury.

CHARGING THE SQUID GO PUMP UNIT:

1. Charge the Squid Go Pump by plugging the charger into a wall

outlet and the Squid Go Pump. Full charge will require 8 hours.

2. When the battery charge indicator shows empty battery aer

the unit is turned on, the unit will have sucient power for up to
3 treatments. Flashing empty battery symbol indicates drained
battery and the unit will not start. The unit can then be used
while plugged into a wall outlet. If battery is completely drained
(battery icon flashing), the unit may require 5-10 minutes of
charging before it may be used while plugged into a wall outlet.

Charging

Port

There are no serviceable parts in the Squid Go.

To avoid electrical shock, product malfunction or damage, never
operate the Squid Go with damaged power cords or Connector Hoses,
or other mechanical damage, or if the unit is otherwise not fully
operational.

Never operate the Squid Go with any AC adapter other than that
provided by Portable Therapeutix. Use of other adapters may result in
electrical shock and will void the Squid Go warranty.

6

Charging Indicator Warning IndicatorBattery Indicator

FIGURE 3 - BATTERY, CHARGING & WARNING INDICATORS

OPERATING INSTRUCTIONS

THE COLD GEL PACK

1. Place the Squid Go Cold Gel Pack in a home freezer (0-8° F) for 12

hours before use.

2. Under normal use conditions, the Squid Go Cold Gel Pack

recommended life cycle is one year for maximum ecacy.

3. To obtain a replacement Gel Pack, contact Portable Therapeutix

Customer Service.

NOTE: The Squid Go is reusable.

WEARING THE WRAP:

1. Remove the Cold Gel Pack from the freezer and place within the

compression Wrap, aligning the Velcro on the Wrap with the Velcro
on the Gel Pack and secure the Velcro hooks for firm attachment.

7

2. The pictures on pages 9 and 10 show the available Wraps. Pictures

demonstrating the Squid Go being used in dierent treatment
areas are found on pages 11-22. The Squid Go must be used
over clothing or over the Barrier Cloth. Place the Wrap over the
clothing or Barrier Cloth with the Cold Gel Pack facing the skin and
the Tube Connector towards the ground.

3. Secure the Wrap in place using the Velcro.

4. Connect both ends of the tubing to the Connectors on the Wrap

and Pump control unit by pressing the metal clip on the Tube side
of the Connector.

Medical clip on Tube side
of the Connector

INITIATING TREATMENT:

1. Turn the control unit ON by pressing and holding the “POWER”

button for half a second.

2. Select an operation mode by pressing the “MODE” selection

button . The selected mode will appear on the display as a
number from 1 to 4 (1 for low pressure and 4 for high pressure).
Always start using in mode 1. Use modes 2, 3, 4 to increase
pressure until a comfortable pressure is achieved. The mode may
be changed during use by pressing the “START” button for
half a second. When the screen begins to blink, press the “MODE”
selection button to the level desired. Once the level desired
is flashing on the screen, press the “START” button again to
continue the treatment.

3. Press the “START” button for half a second to initiate

treatment. The device will intermittently compress the Cold Gel
Pack to the skin for 15 min.

4. When 15 minutes are over and the timer on the Pump control unit

is showing (0), remove the Wrap from the anatomical location. The
Squid Go Pump control unit will turn o automatically aer less
than 5 seconds.

8

*ANKLE WRAP

ELBOW WRAP

BACK WRAP

AVAILABLE SQUID GO WRAPS AND GEL PACKS

*

Denotes the Wrap is available in multiple sizes

9

*SHOULDER WRAP

*LEG WRAP

WRIST WRAP

KNEE WRAP

10

11

ANKLE WRAP: QUICK START GUIDE

Place Gel Pack in
freezer for 12 hours
prior to use.

12

HOURS

Place foot (wearing sock) in center of
Wrap, with writing on right side of the foot
and heel at back edge of the Wrap.

1

2

3

4

If possible, keep
knee and ankle
aligned at right
angles.

Fasten the back
strap around calf.

Connect the foot
straps. Adjust Wrap
tightness to your
comfort level.

Pull the straps on
each side of your
foot up and towards
knee. Wrap the strap
with the Squid Go
logo around your
shin and fasten.

Attach Connector
Tube to Pump
and Wrap.

Begin 15
Minute
Treatment.

5

6

7

8

Velcro the Cold Gel Pack to the inside
of the Ankle Wrap.

FASTEN

KNEE & ANKLE
AT 90

O

WRITING ON
WRAP’S INTERIOR

12

Fasten the back
strap around calf.

Connect the foot
straps. Adjust Wrap
tightness to your
comfort level.

Pull the straps on
each side of your
foot up and towards
knee. Wrap the strap
with the Squid Go
logo around your
shin and fasten.

Attach Connector
Tube to Pump
and Wrap.

Begin 15
Minute
Treatment.

5

6

7

8

FASTEN

13

ELBOW WRAP: QUICK START GUIDE

7

8

Attach Connector
Tube to Pump
and Wrap.

Begin 15 Minute
Treatment.

Place Gel Pack in
freezer for 12 hours
prior to use.

12

HOURS

Place Barrier Cloth over elbow.
Squid Go also works over clothing.

Position elbow in the
center of the Wrap’s
interior with the
Connector pointing
towards wrist.

1

2

3

4

Fasten the larger
strap around bicep.

Then fasten the
smaller strap
around forearm.
Adjust tightness
as needed.

5

6

Attach Cold Gel Pack inside of Wrap
using Velcro.

14

7

8

Attach Connector
Tube to Pump
and Wrap.

Begin 15 Minute
Treatment.

Fasten the larger
strap around bicep.

Then fasten the
smaller strap
around forearm.
Adjust tightness
as needed.

5

6

15

KNEE WRAP: QUICK START GUIDE

1

2

3

4

Place Wrap on knee
and fasten the
lower strap first.

Fasten the top
strap snugly.

Attach Connector
Tube to Pump
and Wrap.

Begin 15 Minute
Treatment.

5

6

7

8

Place Gel Pack in
freezer for 12 hours
prior to use.

Remove Gel
Pack from
freezer and
fasten its
Velcro strap.

Attach Cold Gel Pack inside of Wrap
using Velcro.

Place Barrier Cloth over
knee. Squid Go also
works over clothing.

12

HOURS

16

Place Wrap on knee
and fasten the
lower strap first.

Fasten the top
strap snugly.

Attach Connector
Tube to Pump
and Wrap.

Begin 15 Minute
Treatment.

5

6

7

8

17

LEG WRAP: QUICK START GUIDE

1

2

3

4

Fasten the Wrap
around the leg
snugly using the
Velcro panels.

Attach Connector
Tube to Pump
and Wrap.

Begin 15 Minute
Treatment.

5

6

7

*

Place Gel Pack in
freezer for 12 hours
prior to use.

Wrap Squid Go
around the leg.*

The Squid Go Leg Wrap can be
positioned in a variety of ways to
better treat aected areas:

12

HOURS

Place Barrier Cloth
over leg. Squid Go also
works over clothing.

Attach Cold Gel Pack inside of Wrap
using Velcro.

• CALF

• SHIN

• QUADRICEP

• HAMSTRING

• KNEE

18

Fasten the Wrap
around the leg
snugly using the
Velcro panels.

Attach Connector
Tube to Pump
and Wrap.

Begin 15 Minute
Treatment.

5

6

7

*

The Squid Go Leg Wrap can be
positioned in a variety of ways to
better treat aected areas:

• CALF

• SHIN

• QUADRICEP

• HAMSTRING

• KNEE

19

SHOULDER WRAP: QUICK START GUIDE

1

2

3

4

5

6

7

8

Attach Connector
Tube to Pump
and Wrap.

Place Gel Pack in
freezer for 12 hours
prior to use.

Before putting on
Wrap, fasten the
straps on either side
of the Connector
Tube together to
create an armhole.

12

HOURS

Attach cold Gel Pack inside of Wrap
using Velcro.

Two straps are
behind you. Fasten
the shorter strap
under the arm
receiving treatment.

Wrap the longer
strap around the
torso, under the
opposite arm.

SHOULDER STRAP

(FRONT)

FIRST

Begin 15 Minute
Treatment.

Insert arm with
the connector
pointing towards
wrist. Wear Wrap
over clothing.

20

5

6

7

8

Attach Connector
Tube to Pump
and Wrap.

Two straps are
behind you. Fasten
the shorter strap
under the arm
receiving treatment.

Wrap the longer
strap around the
torso, under the
opposite arm.

SECOND

FIRST

Begin 15 Minute
Treatment.

21

WRIST WRAP: QUICK START GUIDE

1

2

3

4

Fasten Wrap
around the wrist
snugly using the
Velcro panels.

Attach Connector
Tube to Pump
and Wrap.

Begin 15 Minute
Treatment.

5

6

7

Place Gel Pack in
freezer for 12 hours
prior to use.

Place thumb
through the hole in
the Wrap.

12

HOURS

Place Barrier Cloth over
wrist. Squid Go also
works over clothing.

Attach Cold Gel Pack inside of Wrap
using Velcro.

22

Fasten Wrap
around the wrist
snugly using the
Velcro panels.

Attach Connector
Tube to Pump
and Wrap.

Begin 15 Minute
Treatment.

5

6

7

THUMB

HOLE

The Cold Gel Pack, Connectors, Tube and Wrap can be cleaned with a
so cloth, soap and water.

Wrap: Wipe dry and air dry following each use. Do not machine wash.
Do not dry clean. Do not iron. Do not submerge in water.

Gel Pack: Wipe dry following each use.

Cloth: Machine wash warm. Tumble dry low. Do not bleach. Do not dry

clean. Avoid the use of fabric soeners.

CAUTION:

The Squid Go Pump is not waterproof. Do not apply a direct stream of
any liquid onto the Squid Go Pump; do not submerge it; and do not
allow any liquid to pool on the surface of the front panel.

CLEANING

Temperature: 59°F - 104°F (15°C - 40°C)

Humidity: 30%RH – 80%RH

OPERATING CONDITIONS

23

This unit contains a Lithium Ion Battery. Please observe the
following Battery Storage Cautions:

• Do not store Squid Go Pump where it is exposed to high
temperatures, direct sunlight, rain, water or high humidity.

STORAGE

• Make sure that the Pump control unit is turned o and is not
plugged to a power source.

• Place the Squid Go Pump control unit and AC adapter in a safe, cool
and dry place when not in use.

• Wrap and Connector Tube must be dry before storing in a cool and
dry place. The Wrap and Connector Tube may be rolled prior to
storage.

• The Cold Gel Pack should be wiped dry and stored in a cool dark
pace. When storing for longer than two weeks, place the Cold Gel
Pack inside a sealed plastic container or bag prior to storing to
minimize evaporation.

Temperature: Store at room temperature:

68°F - 77°F (20°C –25°C).

Humidity: 30%RH – 65%RH

Avoid direct sunlight.

STORAGE CONDITIONS

24

TROUBLESHOOTING

WHAT DOES
IT MEAN?

WHAT CAN
I DO?

The Pump pressure did not reach the minimum
pressure within 3 minutes. Can occur if the cu is
not connected to the Pump or the Wrap/Tube has
an air leak preventing the Pump from reaching
minimum pressure within 3 minutes.

Veri that Tube Connector to the Squid Go Pump
and Wrap are securely connected and that there is
no leak from the system. If no visible reason for a
leak is apparent and error signal persists, contact
customer support.

ERROR

WHAT DOES
IT MEAN?

WHAT CAN
I DO?

The Pump motor is not working and no compression.

Contact customer service.

WHAT DOES
IT MEAN?

WHAT CAN
I DO?

The Pump pressure exceeded the maximum
pressure of the mode. This can occur if the user
applies external pressure to the Wrap. Any other
over-pressure would also indicate a malfunction.

Remove external pressure from the Wrap or
remove Wrap. Do not use for one hour. If problem
persists, contact customer support.

ERROR

ALARM SYMBOL E2

ALARM SYMBOL E1

ERROR

ALARM SYMBOL E3

25

WHAT DOES
IT MEAN?

WHAT CAN
I DO?

The Pump is working but the Wrap is not compressing.

ERROR

WHAT DOES
IT MEAN?

WHAT CAN
I DO?

• Charge the Squid Go Pump by connecting the
provided charger to the Squid Go unit and a wall
AC power source.

ERROR

SQUID PUMP DOES NOT TURN ON

NO COMPRESSION

• Make sure that the Wrap is positioned against the
body and secured using the Velcro closure.

• Make sure Wrap is fully deflated prior to wearing.

• Make sure the Tube Connector is connected to
the Pump control unit and the Wrap.

• Inspect the Wrap and Tube Connector for air leak.

Battery is drained and the AC adapter is not
connected.

WHAT DOES
IT MEAN?

WHAT CAN
I DO?

Gel Pack is not cold or is missing.

• Make sure that Gel Pack is placed in a freezer for
12 hours prior to use.

• Veri that Gel Pack is placed inside the Wrap.

ERROR

NO COLD

26

PRODUCT CONTAINS LI-ION BATTERIES

Li-ion batteries contain large amounts of energy and are manufactured
with safety features incorporated. Mishandling may cause the battery to
leak, catch fire, or explode and result in personal injury and/or property
damage. Please strictly observe the following prohibitive measures.

Medical Equipment with respect to electrical shock,
fire, and mechanical hazards only in accordance with UL
60601-1

Powered by Direct Current

Type BF Applied Parts

IP 21 Classified

Class II equipment

SQUID ACTIVE COLD COMPRESSION DEVICE & COLD PACK MODEL: ONE

5V/1A

IP 21

Operating Instructions

Do not use this device if you have any of the
conditions listed in the User Manual.

Manufacturer: Portable Therapeutix LLC
4254 Bluebonnet Drive, Staord, TX 77477, USA

DANGER!

Failure to observe the following procedures may result in battery
leakage, fire, bursting, and serious personal injury.

1. Do not remove battery from Squid Go Pump.

2. Never dispose of batteries in fire.

27

3. Keep Squid Go Pump away from combustible materials.

4. Do not incinerate or heat Squid Go Pump.

5. Do not disassemble, alter, or reconstruct Squid Go Pump.

6. Batteries contain strong colorless electrolyte, which may cause

permanent loss of eyesight and injury when in direct contact
with eyes or skin. Immediately flush with clean water when in
contact with leaked electrolyte and consult a physician.

CAUTION!

1. Do not remove the battery from Squid Go Pump and do not

use the battery outside of the specified temperature range
on the specification; otherwise, the battery might cause heat
generation, damage, or deterioration of its performance.

2. Do not charge a Li-ion battery outside the range of 32°F - 104°F

(0°C - 40°C).

3. Handle damaged or leaking batteries with care, personal injuries

may result from mishandling.

4. Recycling may be required for your region; consult local

recycling facility for more information.

WARNING!

1. Do not immerse Squid Go Pump in water.

2. Do not store Squid Go Pump in temperatures exceeding 104°F

(40°C) and in direct sunlight.

3. Li-ion batteries have a predetermined operating life even if

they have never been used. Batteries remaining unused and
uncharged for more than 12 months or having very short usage
time should be replaced. Do not attempt to continue charging or
discharging such batteries.

4. Do not leave the Squid Go Pump connected to the charger if it

generates an odor and/or heat, leaks electrolyte, or causes any
other abnormality.

5. Use only supplied charger to charge the battery and follow all of

the safety guidelines in this manual.

28

INFORMATION ON ELECTROMAGNETIC
COMPATIBILITY

WARNING!

The use of accessories, transducers and/or cables other than those
specified, with the exception of those sold by the manufacturer as
replacement parts for internal components, may result in increased
emissions or decreased immunity of the equipment or system.

1. Medical Electrical Equipment needs special precautions

regarding EMC and needs to be installed and put into service
according to the EMC information provided in the Accompanying
Documents.

2. Portable and Mobile RF Communications Equipment can aect

Medical Electrical Equipment.

29

GUIDANCE AND MANUFACTURER’S
DECLARATION - EMISSIONS

The Squid Go is intended for use in the electromagnetic environment
specified below. The customer or user of the Squid Go should ensure
that it is used in such an environment.

RF EMISSIONS
CISPR 11

The Squid Go uses RF energy only for its internal
function. Therefore, its RF emissions are very low
and are not likely to cause any interference in
nearby electronic equipment.

COMPLIANCE: GROUP 1

COMPLIANCE: CLASS B

COMPLIANCE: CLASS B

COMPLIES

The Squid Go is suitable for use in all establishments, including domestic,
and those directly connected to the public low-voltage power supply
network that supplies buildings used for domestic purposes.

RF EMISSIONS
CISPR 11

HARMONICS
IEC 61000-3-2

FLICKER
IEC 61000-3-3

EMISSIONS TEST

Electromagnetic Environment - Guidance

WARNING:

The equipment or system should not be used adjacent to or stacked
with other equipment and that if adjacent or stacked use is necessary,
the equipment or system should be observed to veri normal
operation in the configuration in which it will be used.

30

GUIDANCE AND MANUFACTURER’S
DECLARATION - IMMUNITY

The Squid Go is intended for use in the electromagnetic environment
specified below. The customer or user of the Squid Go should ensure
that it is used in such an environment.

ESD

IEC 61000-4-2

+6kV Contact
+8kV Air

+6kV Contact
+8kV Air

Floors should be wood,
concrete or ceramic tile. If
floors are synthetic, the r/h
should be at least 30%.

EFT

IEC 61000-4-4

+2kV Mains
+1kV I/Os

+2kV Mains
+1kV I/Os

Mains power quality should
be that of typical
commercial or hospital
environment.

SURGE

IEC 61000-4-5

+1kV Differential
+2kV Common

+1kV Differential
+2kV Common

Mains power quality should
be that of a typical
commercial or hospital
environment.

VOLTAGE

DIPS/DROPOUTS

IEC 61000-4-11

>95% Dip for

0.5 Cycle

60% Dip for
5 Cycles

30% Dip for
25 Cycles

>95% Dip for
5 Seconds

>95% Dip for

0.5 Cycle

60% Dip for
5 Cycles

30% Dip for
25 Cycles

>95% Dip for
5 Seconds

Mains power quality should
be that of a typical
commercial or hospital
environment. If the user of
the Squid Go requires
continued operation during
power mains interruptions,
it is recommended that the
Squid Go be powered from
an uninterruptible power
supply or battery.

POWER

FREQUENCY

50/60Hz

MAGNETIC FIELD

IEC 61000-4-8

3A/m 3A/m

Power frequency magnetic
fields should be that of a
typical commercial or
hospital environment.

IMMUNITY

TEST

IEC 60601

TEST LEVEL

COMPLIANCE

LEVEL

ELECTROMAGNETIC

ENVIRONMENT - GUIDANCE

31

CONDUCTED RF

IEC 61000-4-6

RADIATED RF

IEC 61000-4-3

3 Vrms

150 kHz to 80 MHz

3 V/ms

80 MHz to 2.5 GHz

(V1) = 3Vrms

(E1) = 3V/m

Portable and mobile
communications equipment
should be separated from
the Squid Go by no less
than the distances
calculated/listed below:

D = (3.5/V1)(Sqrt P)
150kHz to 80MHz

D = (3.5/E1)(Sqrt P)
80 to 800MHz

D = (7/E1)(Sqrt P)
800MHz to 2.5 GHz

where P is the max power
in watts and D is the
recommended separation
distance in meters.

Field strengths from fixed
transmitters, as determined
by an electromagnetic site
survey, should be less than
the compliance levels (V1
and E1).

Interference may occur in
the vicinity of equipment
containing a transmitter.

IMMUNITY

TEST

IEC 60601

TEST LEVEL

COMPLIANCE

LEVEL

ELECTROMAGNETIC

ENVIRONMENT - GUIDANCE

32

RECOMMENDED SEPARATIONS DISTANCES
FROM THE SQUID GO

The Squid Go is intended for use in the electromagnetic environment
in which radiated disturbances are controlled. The customer or user
of the Squid Go can help prevent electromagnetic interference by
maintaining a minimum distance between portable and mobile RF
Communications Equipment and the Squid Go as recommended below,
according to the maximum output power of the communications
equipment.

SQUID GO IS INTENDED FOR PERSONAL USE. USE OF SQUID GO

IN A COMMERCIAL SETTING OR ENVIRONMENT (INCLUDING, BUT

NOT LIMITED TO PHYSICAL THERAPISTS, ATHLETIC TRAINERS, AND

HOSPITALS) WILL IMMEDIATELY VOID THE WARRANTY OF THE PUMP,

WRAP, TUBE CONNECTOR, GEL PACK AND BATTERY CHARGER.

0.01 0.11667 0.11667 0.23333

0.1 0.36894 .36894 0.73785

1 1.1667 1.166

72

.3333

10 3.6894 3.6894 7.3785

100 11.667 11.66

72

3.333

MAX OUTPUT

POWER

(WATTS)

Separation (m)

150kHz to 80MHz

D=(3.5/V1)(Sqrt P)

Separation (m)

80 to 800MHz

D=(3.5/E1)(Sqrt P)

Separation (m)

800MHz to 2.5GHz

D=(7/E1)(Sqrt P)

MANUFACTURER’S LIMITED WARRANTY

33

Opening the Squid Go Pump case or attempting to self-service any
part of the Squid Go will void the warranty and may cause injury.

PUMP LIMITED WARRANTY

Portable Therapeutix, warrants that the Squid Go Pump Control Unit
(“Pump”) (if properly used) will be free from defects in materials and
workmanship for a period of one year from the date of purchase. If
the Pump, malfunctions during the warranty period, then Portable
Therapeutix will at its option either repair or replace the Pump. If
Portable Therapeutix elects to replace the Pump it may do so with a
new or reconditioned Pump. Your original one year warranty period
shall be extended by the number of days that the Pump is in the
possession of Portable Therapeutix until it ships the repaired or
replacement Pump back to you. This warranty and other warranties
that may exist under state or federal laws is non-transferable and only
available to the original purchaser.

WRAP AND TUBE LIMITED WARRANTY

Portable Therapeutix warrants that the Squid Go Wrap and Tube (if
properly used, including following the care and use instructions) will be
free from defects in material and workmanship for a period of one year
from the date of purchase. If the Wrap or Tube, malfunctions during
the warranty period, then Portable Therapeutix will at its option either
repair or replace the Wrap or Tube. If Portable Therapeutix elects to
replace the Wrap or Tube it may do so with a new or reconditioned
Wrap or Tube. Your original one year warranty period shall be extended
by the number of days that the Wrap or Tube is in the possession of
Portable Therapeutix until it ships the repaired or replacement Wrap
or Tube back to you. This warranty and other warranties that may exist
under state or federal laws is non-transferable and only available to
the original purchaser.

GEL PACK LIMITED WARRANTY

Portable Therapeutix warrants that the Gel Pack (if properly used,
including following the care and use instructions) will be free from
defects in material and workmanship for a period of one year from the
date of purchase. If the Gel Pack, malfunctions during the warranty
period, then Portable Therapeutix will at its option either repair or
replace the Gel Pack. If Portable Therapeutix elects to replace the Gel
Pack it may do so with a new or reconditioned Gel Pack. Your original
one year warranty period shall be extended by the number of days
that the Gel Pack is in the possession of Portable Therapeutix until it
ships the repaired or replacement Gel Pack back to you. This warranty
and other warranties that may exist under state or federal laws is non­transferable and only available to the original purchaser. THE GEL PACK
WILL HAVE A NATURAL EVAPORATION OVER TIME.

34

EXTENT OF LIMITED WARRANTY

This limited warranty of the Pump does not cover damages due to
external causes, including without limitation misuse, alteration or
repair by a non-authorized person; accident or use not in accordance
with the product instructions. The limited warranty of the Wrap,
Gel Pack, and Tube does not cover damages due to external causes,
including without limitation, misuse; alteration or repair by a non­authorized person; accident; cutting or puncturing of the Wrap, Gel
Pack, Tube, or the bladder in the Wrap; or use not in accordance
with the product instructions as well as failure to follow the care and
cleaning instructions in the manual. The limited warranty of the Gel
Pack does not cover the natural evaporation of the gel over time.

HOW TO OBTAIN WARRANTY SERVICE

To obtain warranty service you should contact our service department
at 281-823-9600.

If Portable Therapeutix authorizes the return of the Pump; Wrap;
Connector Tube or Gel Pack for warranty, you will be given a Return
Authorization Number. This number must be on your shipping package
or the unit or it will not be accepted.

You are responsible for shipping the unit to Portable Therapeutix and
you are responsible for any damages or loss incurred during shipping,
other than any damage that was the result of your warranty claim.

WARRANTY LIMITATIONS AND EXCLUSIONS

THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
PORTABLE THERAPEUTIX MAKES NO EXPRESS WARRANTIES BEYOND
THOSE STATED HERE. PORTABLE THERAPEUTIX DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION,
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IF YOU RESIDE IN A JURISDICTION THAT DOES
NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES THEN THIS
LIMITATION MAY NOT APPLY TO YOU.

LIMITATIONS OF LIABILITY

PORTABLE THERAPEUTIX’S RESPONSIBILITY UNDER THIS, OR ANY
OTHER WARRANTY, EXPRESS OR IMPLIED IS LIMITED TO THE REPAIR OR
REPLACEMENT, AS SET FORTH ABOVE. THESE REMEDIES ARE THE SOLE
AND EXCLUSIVE REMEDIES FOR ANY BREACH OF WARRANTY. PORTABLE
THERAPEUTIX IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF
WARRANTY OR UNDER ANY OTHER LEGAL THEORY INCLUDING, BUT
NOT LIMITED TO LOST PROFITS, DOWNTIME AND GOODWILL. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATIONS
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

35

GO DEEP

REVISION 3, 10-30-2017

SUPPORT

For all servicing, questions or complaints - in the U.S. visit

Squid Go Support at: www.SquidGo.com/support

or call 281-823-9600

Portable Therapeutix LLC
4254 Bluebonnet Dr.
Staord, TX 77477