PuraFlame EF172B, EF173B, EF174B, EF175B, EF176B User Manual

Alice

In Wall Recessed Electric Fireplace

Model Number: (EF172B, EF173B, EF174B, EF175B, EF176B)

OWNER’S MANUAL

WARNING

CAUTION

Read and understand this entire owner’s manual, including all safety information, before
plugging in or using this product. Failure to do so could result in fire, electric shock, or serious
personal injury.

Keep this owner’s manual for future reference. If you sell or give this product away, make sure
this manual accompanies this product.

DO NOT RETURN!

Contact our customer service team for help first.

[e-mail]

Call: 844-377-5786

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CONTENTS

1. Important Safety Information …………………………………..………………………….…..…………………………….…………………

2. Technical Specifications ………………………….………………..…………………………………………………………………….………...

1) Electric Specifications ....…………………………………………………………………………….……………………….…..............

2) Product Specifications ………..……....……………………………………………………………….…………………….….…..........

3. Before Installation …………..…………………………………………………………………………….……………………….….................

1) Check …………..…………………………………………………………………………….……………………….…..............................

Spare Parts Checking…………..…………………………………………………………………………….……………………..….…........

Function Testing……………………………………………………………………….………………………...….................................

Kindly Suggestion …………………….....………………………….……………………….…....................................................

2) Locate an Outlet ……………………………………………………………………….……………………….…................................

4. Installation Instruction……………………………………………………………….……………………….….....................................

1) Tools Required ………………………………………………….……………………….….........................................................

2) Locating the Appliance …………………………………….……………………….….........................................................

3) Flush Mounted Installation …………………………….……………………….…...........................................................

4) Hard Wiring …………………………………………………………….……………………….…..................................................

5) Fuel Bed Setting …………………………………………………….……………………….…...................................................

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6) Install Glass Panel ……………………………………………….……………………….…......................................................

5. Operation Instruction………………………………………………….……………………….….....................................................

1) Touch Buttons Control ……………………………………………………………………….……………………….….......................

2) Remote Control ……………………………………………………………………….……………………….….................................

6. Troubleshooting Guide…………………………………………….………………………………......…………………………….…………....

7. Schematic Diagram ……………………………………………………………………….……………………….…..................................

8. Care and Maintenance ..………………………………………………………………………………………….………………………………...

9. Limited Warranty ……………………………………………………………………….……………………….….....................................

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1. IMPORTANT SAFETY INFORMATION

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire,
electric shock, and injury to persons, including the following:

 Read all instructions before using this appliance.

 Use this appliance only as described in this manual. Any other use not recommended by the

manufacturer may cause fire, electric shock, or injury to persons.

 DO NOT use outdoors.

 NEVER use this appliance in bathrooms, laundry rooms, or any other location where the appliance

could fall into a bathtub or pool, become damp, or come in contact with water.

 For residential use only. NOT for commercial use! Any commercial or public use of this appliance voids

all warranties, and could cause injury.

 This product is not intended to be a primary heat source. It is for supplemental heat only.

 Do not locate the appliance immediately below a fixed socket outlet.

 This appliance must be grounded.

 DO NOT operate any appliance with a damaged cord or plug or after the appliance malfunctions, has

been dropped or damaged in any manner. Discard appliance, or return to authorized service facility
for examination and/or repair.

 This appliance is hot when in use. To avoid burns, DO NOT let bare skin touch hot surfaces. Keep

combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet
(0.9m) from the front of the appliance.

 Extreme caution is necessary when any appliance is used by or near children or invalids and whenever

the appliance is left operating and unattended.

 DO NOT insert or allow foreign objects to enter any ventilation or exhaust opening, as this may cause

electric shock or fire, or damage the appliance.

 To prevent a possible fire, DO NOT block air intakes or exhaust in any manner. Doing so could cause a

fire. DO NOT use on soft surfaces, like a bed, where openings may become blocked.

 As the appliance has hot and arcing or sparking parts inside. DO NOT use it in areas where gasoline,

paint, or flammable liquids are used or stored.

 AVOID FIRE! Regularly inspect all air vents to make sure they are free from dust, lint, or other blockage.

Unplug the unit and clean with a vacuum ONLY. DO NOT rinse or get wet.

 DO NOT USE this appliance with any solid state speed control devices.

 Risk of electric shock! DO NOT OPEN! No user-serviceable parts inside!

 NEVER modify this appliance. Doing so could result in personal injury or property damage.

Modification of this fireplace completely voids all warranties.

 NEVER leave this appliance unattended. To disconnect appliance, ALWAYS turn controls to “OFF” then

remove plug from outlet or turn off circuit when not in use.

 ALWAYS turn this appliance off before unplugging it from the outlet.

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 To prevent a possible fire, do not burn wood or other materials in this appliance.

 ALWAYS disconnect this unit from the power supply before performing any assembly or cleaning, or

before relocating the electric fireplace.

 Always use properly grounded, fused and polarized outlets.

 Always use ground fault protection where required by electrical code.

 Avoid use of an extension cord because an extension cord may overheat and cause a fire. However if

you have to use an extension cord, the cord should be No.14 AWG minimum size and rated to not less
than 1875watts.

 NEVER plug this appliance into an outlet that is old, cracked, or has any loose wires or connections.

Plugging this appliance into a faulty outlet could result in electric arcing within the outlet that could
cause the outlet to overheat or catch fire.

 DO NOT run power cord under carpeting. DO NOT cover power cord with throw rugs, runners, or similar

coverings. DO NOT route power cord under furniture or appliances. Arrange power cord away from
traffic area, and where it will not be tripped over.

 ALWAYS check your appliance cord and plug connections with each use!

A. MAKE SURE the plug fits tight in the outlet! Faulty wall outlet connections or loose plugs can

cause the outlet to overheat.

B. Appliances draw more current than small appliances. Overheating may occur even if it has not

occurred with the use of other appliances.

C. During use check frequently to see if the plug outlet is HOT! If the outlet or faceplate is HOT,

discontinue use immediately and have a qualified electrician inspect and/or replace the faulty
outlets.

 SAVE THESE INSTRUCTIONS.

Safety Alert Key:

 WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.

 CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

[e-mail] call: 844-377-5786

1) Electric specifications

2. TECHNICAL SPECIFICATIONS

Model Volt Watt(min/max)

Alice 40”-68”

(EF172-175B)

120 750/1500 60 5120 12.5 400 square feet

2) Product dimensions

Hz BTU(max) Amp Heating Area(max)

Model Unit

Alice 40”

(EF172B)

Alice 50”

(EF173B)

Alice 50” white

(EF173B-W)

Alice 60”

(EF174B)

Alice 68”

(EF175B)

Inch 40 9/16 20 1/4 31 1/2 11 1/4 35 35 3/4 5 11/16 18 1/32

mm 1030 515 800 285 888 908 145 458

Inch

mm 1270 515 1000 285 1088 1108 145 458

Inch

mm 1270 515 1000 285 1088 1108 145 458

Inch 60 1/4 20 1/4 51 3/16

mm 1530 515 1300 285 1388 1408 145 458

Inch 68 1/8 20 1/4 59 1/16

mm 1730 515 1500 285 1588 1608 145 458

Overall Size View Area Firebox Dimension

A B C D E F G H

50 20 1/4 39 3/8 11 1/4 42 13/16 43 5/8 5 11/16 18 1/32

50 20 1/4 39 3/8 11 1/4 42 13/16 43 5/8 5 11/16 18 1/32

11 1/4 54 5/8 55 7/16 5 11/16 18 1/32

11 1/4 62 1/2 63 5/16 5 11/16 18 1/32

Note: E is the width of the firebox only and F includes the pillar for glass on both sides.

Note: Installation dimensions please see Page11.

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G.W./lbs

62.6

78.9

78.9

96.6

109.1

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3. BEFORE INSTALLATION

1) Check

WARNING! DO NOT use this Electric Fireplace if any part has been under water. Immediately call a

qualified service technician to inspect and to replace any part of the electrical system if necessary. Keep
plastic wrapping away from children.

Spare Parts Checking

 Open the packaging carefully and remove the polystyrene.
 Check all the spare parts are fully received.
 Carefully check if any damages that may have for the spare parts.

NOTE: Contact service team for help if any part missed or damaged.
Email [e-mail] or call 844-377-5786 during 9:00 to 17:00 from Monday to
Friday.

WARNING: This carton includes GLASS! ALWAYS use extreme caution when handling glass. Failure to do so
could result in personal injury or property damage.

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D

Fireplace (1 pc)

B

Glass Panel (1 pc)

D&E&F are packed in one box

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C

Logs

(EF172B 9 pcs, EF173B 11 pcs, EF174B 15

pcs, EF175B 17 pcs, EF176B 21 pcs)

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Small semi-painted Crystal (1 set)

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Larger Crystal (1 set) Small Clear Crystal (1 set)

G to M are packed in one bag

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Remote Control (1 pc)

AAA Battery (2 pcs) ST 3*8 Screw (2 pcs)

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ST 4*10 Screw (4 pcs) Washer (4 pcs)

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ST 4*40 Screw (4 pcs)

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Fixing Bracket (2 pcs)

Owner’s Manual (1 pcs)

(straps and repack instruction)

Function Testing

NOTE: Do not install the glass when testing.

Check the surface

 Take the unit out of the box, place it on a dry and flat floor where near an outlet.
 Check the surface of the unit to see if anywhere is out of shape.

Check the power

 Plug it on, there will has a long beep.

Repacking Bag

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Check the flame and fuel bed

 Press the power button, flame and fuel bed light will turn on, check if the flame will flicker.
 Change the colors of the flame and fuel bed.

Check the heater

 Turn the heater on while keeping flame, fuel bed and thermostat off to check if the heater can

work properly.

NOTE: Should any defects found, please contact service team for help.
Email [e-mail] or call 844-377-5786 during 9:00 to 17:00 from Monday to Friday.

Kindly Suggestions

 Keep the packaging (carton, rapping bag, repacking bag, etc.) for future transportation and/or

storage.

 Please check and test according to the steps mentioned above.
 If there is any problem or question, please contact the service team.
 If the unit needs to be returned, please make sure all the spare parts are packed inside, and

packing as per the repacking instruction, tie it with the provided straps at last.

2) Locate an Outlet

 Plug in (you may run the power cord out of the framed wall opening to an existing outlet or install

an outlet on a nearby wall stud within the wall). The circuit should be 120v 15amp.

 The power cord is 6ft long. If the cord is not long enough to reach the outlet, a grounded extension

cord minimum AWG No. 14 wiring and rated to a minimum or 1875 watts may be used, please
kindly noted that it should not be longer than 7.87 foot (2.4m).

 Anywhere that the power cord could reach is fine, but the right bottom on the wall is

recommended due to the power cord locates on the right side of the appliance.

 Make sure the outlet is in good condition and the plug must be plugged tightly in the outlet.

NEVER exceed the maximum amperage for the circuit. DO NOT plug other appliances into the
same circuit.

Note: for hard wiring, please refer to page 13 to 14.

4. INSTALLATION INSTRUCTIONS

Tools Required

A screw driver will be needed.

Locating the Appliance

Your new electric fireplace may be installed virtually anywhere in
your home. However, when choosing a location, ensure that the
general instructions for safety are followed.

 For best results, install out of direct sunlight, water or very

[e-mail] call: 844-377-5786