User Manual for NoisePen Dosemeter
Model 26
Page 1
The content of this manual, any illustrations, technical information and descriptions
within this document were correct at the time of going to print.
Pulsar Instruments plc. reserves the right to make any changes necessary, without
notice, in line with the policy of continuing product development and improvement.
No part of this publication may be duplicated, reprinted, stored in a data processing
system or transmitted by electronic, mechanical, photographic or other means, or
recorded, translated, edited, abridged or expanded without the prior written consent of
Pulsar Instruments plc.
No liability is accepted for any inaccuracies or omissions in this manual, although due
care has been taken to ensure that it is complete and as accurate as possible.
Accessories supplied by Pulsar Instruments plc. have been designed for use with the
instrumentation manufactured by Pulsar Instruments Plc. No responsibility is accepted
for damage caused by the use of any other parts or accessories.
The NoisePen is designed and manufactured in the United Kingdom by:
Pulsar Instruments plc, The Evron Centre, John Street, Filey North Yorkshire, YO14 9DW,
United Kingdom.
Pulsar Instruments plc, the Pulsar Instruments plc logo, NoisePen are either registered
trademarks or trademarks of Pulsar Instruments plc in the United Kingdom and/or other
countries. Microsoft and Windows are registered trademarks of Microsoft, Inc. All other
trademarks acknowledged
© Copyright : Pulsar Instruments plc. 2016
Version 6 June 2016
About this manual
The instructions in this user manual refer to the operation of Pulsar Instruments
plc NoisePen personal noise dosemeter.
The NoisePen configuration will be set at the factory depending on customer or
geographical requirements, therefore some options or views shown in this manual
may not be applicable.
This manual describes the recommended usage of the NoisePen. Any warnings
will be indicated by the following warning symbol:
Pulsar NoisePen Dosemeter User Manual
User Manual for NoisePen Dosemeter ................................................................ 1
Model 26 ............................................................................................................ 1
About this manual .............................................................................................. 3
Preface ............................................................................................................... 5
Instrument Overview ......................................................................................... 6
Introduction ....................................................................................................... 8
Getting Started ................................................................................................. 10
Quick Start ...................................................................................................... 10
Unpacking the instrument for the first time ......................................................... 10
Charging the NoisePen ...................................................................................... 11
NoisePen Indicator ........................................................................................... 12
Connecting to AnalyzerPlus ............................................................................... 12
Checking the Configuration ................................................................................ 13
User Settings ................................................................................................... 13
Performing a Calibration ................................................................................... 14
Manual Measurement (starting and stopping a measurement) ............................... 15
Downloading a Measurement ............................................................................. 16
Clearing the Memory ........................................................................................ 16
Viewing Measurement Data ............................................................................... 16
Setting Scheduled Measurements ....................................................................... 17
Windshield ...................................................................................................... 17
Mounting and Wearing the NoisePen ................................................................... 18
Accessories ..................................................................................................... 20
Troubleshooting ............................................................................................... 21
Additional Information ..................................................................................... 23
CE Certificate of Conformity ............................................................................. 24
Appendix A – Specifications ............................................................................. 25
Warranty .......................................................................................................... 28
Guarantee ........................................................................................................ 29
Pulsar Instruments Contact ............................................................................. 30
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Pulsar NoisePen Dosemeter User Manual
Preface
Thank you for purchasing the NoisePen personal dosemeter system from Pulsar
Instruments plc.
The Pulsar NoisePen is a powerful two channel instrument providing simple operation for
a wide range of customer and geographical regulatory requirements. Channel one
monitors RMS noise level, whilst channel two monitors the Peak level.
Pulsar Instruments will guide the user through the regulatory requirements of the users’
industry and country and pre-configure the NoisePen at the factory prior to shipping.
This enables the user to receive and start using the NoisePen with little or no additional
setup, avoiding the risk of incorrect measurements being made.
This manual describes the procedure that should be followed to operate the NoisePen
dosemeter, as well as comprehensive technical information, using optional accessories
and troubleshooting.
This manual also contains an introduction to what a personal noise dosemeter is, and
how it works.
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Pulsar NoisePen Dosemeter User Manual
Windshield
Microphone
Indicator
Mini USB
Reset Button
Instrument Overview
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Pulsar NoisePen Dosemeter User Manual
Clip
Screws for
various strap
options
Key Features of the NoisePen
Microphone – PM2 ½” Pre-polarised Free-field Condenser Microphone
Windshield – foam windshield
USB – Mini USB socket
LED Indicator
Pocket Clip
Strap fastening screws
Reset button
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Pulsar NoisePen Dosemeter User Manual
Parameter
Configuration Options*
Exchange Rate
3dB or 5dB
Threshold
70-90dBA (1 dB steps) or None
Criterion Level
70-90dBA (1 dB steps)
Criterion Time
8, 10, 12, 16 or 18h
Time Weighting
Fast, Slow, None
Frequency Weighting
Channel 1 – ‘A’
Channel 2 (Peak) – ‘C’, ‘Z’
Introduction
The new Pulsar NoisePen has no controls or cables, which means that it can be used in
situations where the wearer is working in confined spaces or where a cable could present
a risk of being caught in machinery.
*The NoisePen setup is pre-configured prior to shipping to provide the simplest operation
for the User, whilst still providing useful functionality including scheduled measurements
to aid the user.
All user setup and measurement downloads are through the USB connector to a PC using
the simple to use AnalyzerPlus software. This provides a simple single point for
managing all NoisePens and all data.
A personal noise dosemeter measures, stores and calculates parameters required to
comply with Occupational Noise regulations. The NoisePen is a small device that can be
worn by a user which will measure the noise over a set duration, typically an 8hr period
of time, and provide an indication of whether the user was subjected to a noise dose in
excess of the recommended levels. If this occurs or the level approaches this level then
appropriate action is required, possibly moving away from noisy equipment, working for
shorter durations in that location or wearing hearing defenders.
The key parameters relating to noise dosemeters are:
* These parameters are pre-configured before shipping to the customer. Pulsar will
discuss your requirements with you prior to shipping to ensure that you have the
correct configuration for your needs.
The main channel used for estimating dose is derived from an ‘A’ weighted signal which
is averaged (integrated) and accumulated only if the signal exceeds the Threshold. If
the accumulated level reaches the Criterion Level before the Criterion Time a dose
exceedance has occurred.
The exchange is the increase in noise level that corresponds to a doubling of the noise
level, typically 3dB exchange rate is used and applied to LAeq, whilst the US applies 5dB
exchange rate which applies to TWA.
Requirements for applicable configuration options are dependent upon the industry or
country the NoisePen will be used in, as a guide the table below lists these.
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Pulsar NoisePen Dosemeter User Manual
Regulation
Body or
Country
Threshold
(dB)
Criterion
Level
(dB)
Time
Weighting
Frequency
Weighting
Criterion
Time
(Hrs)
Exchange
Rate
(dB)
EU & UK
None
85
None
A, C Peak
8
3
OSHA HC
80
85
Slow
A, C Peak
(115dB(A)
Max)
8
5
OSHA PEL
90
90
Slow
A, C Peak
(115dB(A)
Max)
8
5
MSHA HC
80
85
Slow A 8
5
MSHA NC
90
90
Slow A 8
5
NIOSH
80
85
Slow
A, C Peak
8
3
ACGIH
80
85
Slow
A, C Peak
8
3
DOD USAF
80
85
Slow A 8
3
Korea
80
85
Slow A 8
5
New
Zealand
None
85
None
A, Lin
Peak
8
3
Brazil
80
85
Slow A 8
5
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Pulsar NoisePen Dosemeter User Manual
Getting Started
Quick Start
There are different ways to use the NoisePen.
- Programme measurement – start time and duration of measurement.
- Manual start and stop by plugging into AnalyzerPlus.
The following instructions summarise the recommended steps that should be followed to
perform a manual measurement:
Plug the NoisePen into PC with AnalyzerPlus installed
Ensure the NoisePen has been fully charged
Perform acoustic calibration
Start measurement
Unplug NoisePen from USB
Attach NoisePen to user
Leave running for duration or work shift
Remove NoisePen from user
Plug the NoisePen into PC with AnalyzerPlus installed
Stop measurement
Perform acoustic calibration
Download measurement
Generate Report
Acoustic calibration before and after a measurement is highly recommended and may be
mandatory in certain circumstances to ensure accuracy of the NoisePen throughout the
measurement.
Unpacking the instrument for the first time
Carefully remove all components of the NoisePen system from the shipping container or
carrying case and inspect for possible damage or missing items. If there appears to be
damage or something missing contact Pulsar Instruments immediately.
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Pulsar NoisePen Dosemeter User Manual
In order to maintain accurate battery level indication it is
recommended that the NoisePen is fully charged before first use or if
it has gone flat.
Charging the NoisePen
Upon receiving your NoisePen, please fully charge it before use. The NoisePen has an
internal battery pack which is charged when plugged into USB.
Plug the NoisePen into a USB power source (either a PC or 5V USB Power Supply). The
LED on the NoisePen will turn RED to indicate it is charging. When fully charged the LED
indicator will turn BLUE.
The actual time to fully charge a NoisePen will depend on the current capability of the
USB source, but will typically be less than four hours for a fully discharged NoisePen.
A fully charged NoisePen is capable of 24hrs of measurements.
When unplugged from the USB and not measuring the NoisePen will go to sleep after 15
seconds. Whilst in sleep mode it will draw minimum power to retain battery power.
Typical shelf life whilst in sleep mode is 30 days, but it should be recharged before
making any measurements if left on the shelf for a while.
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Pulsar NoisePen Dosemeter User Manual
For correct charging and power use indication the USB should be
capable of supplying greater than 200mA. Some USB hubs of PC
Tablets may not be able to supply this.
The NoisePen is designed to work with USB2.0 and USB3.0 on
operating systems supporting these.
In the event of USB issues, please contact Pulsar Instruments with
details of USB type, hardware used and operating system details.
NoisePen Indicator
The NoisePen indicator will indicate the following states of operation:
RED solid – plugged into USB and charging
BLUE solid – plugged into USB and fully charged
BLUE flashing – unplugged from USB and measuring
OFF – unplugged from USB and not measuring
RED flashing – Battery low or Memory Full
RED/ BLUE alternate flash – dose exceedance measured
RED/BLUE Solid – Boot loader mode ready for firmware upgrade
Connecting to AnalyzerPlus
Most User Interface with the NoisePen is through the AnalyzerPlus software. Install and
run AnalyzerPlus and plug the NoisePen into the PC with the supplied USB cable. A
NoisePen Model 26 instrument window will pop up in the bottom left.
This provides access to NoisePen controls.
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Pulsar NoisePen Dosemeter User Manual
Checking the Configuration
To review the configuration of the NoisePen, connect to AnalyzerPlus. When the
instrument has appeared in the bottom left window, select ‘Configure’ and then the
‘Settings’ tab. This tab will display how the NoisePen has been configured. Check the
configuration is as requested.
User Settings
The user can set the following:
Date and clock
Categories – Person, Place and Project
Schedules
The time and date are automatically synchronised to the PC when plugged in with
AnalyzerPlus running.
Categories can be set to aid searching for measurements after downloading. Three fields
can be entered, Person, Place and Project.
Connect the NoisePen to AnalyzerPlus, when the instrument window appears in the
bottom left, select ‘Configure’. In the information tab, type in the Person, Place, Project
fields as required, press ‘Save to Instrument’.
See the scheduled measurement section for details on setting a scheduled
measurement.
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Pulsar NoisePen Dosemeter User Manual
Performing a Calibration
It is recommended that regular calibration checks are performed on the NoisePen,
typically before and after a measurement, because the microphone is susceptible to
minor damage from even small knocks.
The calibration applies corrections (if needed) to ensure that your measurements are as
accurate as possible.
To perform a calibration of the NoisePen, connect to AnalyzerPlus. When the instrument
has appeared in the bottom left window remove any windshield and place an acoustic
calibrator on the microphone.
Ensure that the small pressure equalisation hole next to the microphone cavity on the
calibrator is not blocked, as this could cause damage to the microphone.
The calibrator should be the correct level for the configuration of the NoisePen, typically
94 or 114dB. Switch the calibrator on and press ‘Calibrate’ in AnalyzerPlus. The result
of the calibration will be reported, along with the present offset from the last factory
calibration.
Replace the windshield.
Note there is a -0.3dB correction between pressure and free field for the microphone
used on the NoisePen.
Calibration is only possible if it is within +/-2dB of the last factory calibration and is
within +/-0.075dB for 5 consecutive seconds.
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Pulsar NoisePen Dosemeter User Manual
Only a Pulsar Instruments calibrator should be used with the NoisePen, as these have
the appropriate correction factor for the difference between the free field and pressure
responses of the microphone.
Manual Measurement (starting and stopping a measurement)
A manual measurement can be started and stopped by connecting to AnalyzerPlus.
To start a manual measurement connect the NoisePen to AnalyzerPlus, perform a
calibration per the section above. Remove the Calibrator and replace the windshield,
press ‘Start’ in the instrument window in the bottom left.
The measurement should be started within an hour of the last calibration for a premeasurement calibration to be registered.
Unplug the NoisePen and attach it to the User for the duration of the measurement.
To stop a measurement remove the NoisePen from the user and connect it to
AnalyzerPlus. Press ‘Stop’ when the bottom left instrument window appears.
Repeat the calibration as described above.
The measurement can now be downloaded.
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Pulsar NoisePen Dosemeter User Manual
Downloading a Measurement
Connect the NoisePen to AnalyzerPlus, when the instrument window appears in the
bottom left, select ‘Download’.
If there are measurements in the instrument a window will open listing the
measurements available for download. Measurements can be organised into categories
as desired.
Tick the ‘Open after download’ button if desired.
Either select a group of measurements to download and select ‘Download’ or double
click on a single measurement to download.
Measurements are downloaded to the PC.
Clearing the Memory
Clearing the memory will remove all the measurements from the NoisePen.
Connect the NoisePen to AnalyzerPlus. When the instrument window appears in the
bottom left, select ‘Configure’. Select the Controls tab and then select ‘Clear
Memory’. A confirmation window will appear, confirm as required.
Viewing Measurement Data
Measurements can be selected in the top left window of AnalyzerPlus, they can be
searched by selecting Instrument, Person, Place or Project.
Double click on a measurement to view. The data can now be reviewed and a report
created as required. Calibration data can be viewed by selecting the ‘Calibration
Information’ button.
Any overload (signal exceeding 140dB) will be displayed as a red ‘Overload’ at the top of
the measurement.
Right click on the measurement gives Export, Delete or Create a Group options.
To close a measurement, either click the small cross on the right of the measurement
tab, or centre press the measurement tab.
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Pulsar NoisePen Dosemeter User Manual
Setting Scheduled Measurements
Scheduled measurements can be created to delay a single measurement or create a
repeat measurement to start at the same time for selected days over the next seven
days.
Up to 12 schedules can be set up to 28 days into the future.
To set schedules, connect the NoisePen to AnalyzerPlus, when the instrument window
appears in the bottom left, select ‘Configure’. Select the Controls tab and select
‘Enable Schedules’ and ‘New Schedule’. Configure the schedules as desired and
select ‘Save to Instrument’.
Remove the USB and the NoisePen will start measuring at the scheduled time.
Schedules can be disabled, enabled and cleared in the same window.
Windshield
The windshield WP26 provides a degree of dust protection for dusty work environments,
wind noise reduction and a degree of noise reduction in the event of the microphone
being knocked.
The windshield is simply fitted to the microphone by pushing over the top of the
microphone when not making a recording. No correction is required to acoustic results
for the windshield.
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Pulsar NoisePen Dosemeter User Manual
Mounting and Wearing the NoisePen
The NoisePen is supplied with a pocket clip to allow it to be clipped to an item of clothing
for ease of use.
Pulsar recommend that the NoisePen is mounted on the shoulder within 10cm of the ear
to provide best possible measurements. A suitable strap can be ordered from Pulsar,
part number NP2.
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Pulsar NoisePen Dosemeter User Manual
Care should be taken with any mounting option selected to ensure
the NoisePen is secure and will not fall.
Care should be taken with mounting the NoisePen to avoid any
extenuous noise sources, for example the microphone rubbing
against clothing.
An alternative option is NP3, which includes a 50cm velcro strip suitable for mounting on
the arm.
NP4 is an adjustable, vertical, elastic mount option with a crocodile fixing clip.
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Pulsar NoisePen Dosemeter User Manual
Accessories
The Noisepen is supplied as standard with:
Model 26 – NoisePen
NP1 – Pocket clip
WS26 - NoisePen Windshield
The following accessories are available for use with the NoisePen:
NP2 – Leather mounting strap for shoulder
NP3 – Metal clip Velcro strap for arm
NP4 – Vertical strap for shoulder
K6 – Small packing case for 2 pens
K7 – Small packing case for 5 pens
K8 – Safety Professional Kit Case
PS26 – 5V USB power supply
DC26 – USB cable for NoisePen
Model 106 – Class 2 94dB calibrator
Model 108 – Class 2 114dB calibrator
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Pulsar NoisePen Dosemeter User Manual
Symptom
Possible Cause
Possible Remedy
The Unit does not power
on when plugged into USB
USB source is not
supplying 5V
Use another USB source or
USB power supply
The instrument has
become corrupted
Reset the unit by placing a
sharp object, such as a
paper clip, through the
reset hole. LED should
then flash
Unit will not start
If no measurement or
unplugged from USB the
unit will go to sleep after
15 seconds
Normal operation
Unit does not appear in
AnalyzerPlus
Running an old version of
AnalyzerPlus prior to
NoisePen integration
Install latest version of
AnalyzerPlus
Driver not correctly
installed
Contact Pulsar Instruments
or your local
representative for
assistance
Battery level indication
non valid value
The NoisePen needs to be
fully charged before the
level is set
Recharge the battery until
the LED turns Blue
Symptom
Possible Cause
Possible Remedy
The calibration fails: Too
Low
The Acoustic Calibrator is
not switched on
Switch on the Acoustic
Calibrator and retry
The Acoustic Calibrator is
not fitted correctly
Check that the Acoustic
Calibrator is fitted
according to the
instructions supplied
The microphone capsule is
loose or not fitted
Check that the microphone
capsule is tight and fitted
correctly
The Acoustic Calibrator is
set to a lower level than
the expected level
Set the Acoustic Calibrator
to the correct level if it has
more than one setting
Troubleshooting
This section contains information which may solve simple operational problems you may
encounter. If you are unable to solve the problem or experience any problems with the
assembly or operation of the instrument contact Pulsar Instruments Plc or your local
representative for further assistance.
Basic Operation
Calibration
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Pulsar NoisePen Dosemeter User Manual
The Microphone may be
damaged
Contact Pulsar Instruments
or your local representative
for assistance
The calibration fails: Too
High
The Acoustic Calibrator is
set to a higher level than
the expected level
Set the Acoustic Calibrator
to the correct level if it has
more than one setting
The calibration fails:
Unstable
The background noise level
is within 15dB of the
calibration level
Move to a location where
the background noise level
is more than 15dB below
the calibration level
The Microphone may be
damaged
Contact your local
distributor or Pulsar
Instruments Plc
Symptom
Possible Cause
Possible Remedy
Reported that the
measurement stopped due
to low battery warning
Battery ran flat during one
of the measurements on
the NoisePen
Download all
measurements and clear
memory to reset this
message
No calibration before
result in a measurement
Calibration was not
performed within 1 hr of
starting a manual
measurement
Perform calibration just
prior to starting a
measurement
Measurement for a
scheduled measurement
Perform manual
measurement with
calibration just prior to
starting measurement
Unable to save schedules
Maximum number of
schedules has already
been set
A maximum of 12
schedules can be set
Schedule did not run
Flat battery
Check battery level
Memory full
Check memory level
Measurements & Settings
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Pulsar NoisePen Dosemeter User Manual
Additional Information
Additional technical information on the NoisePen can be found on the Pulsar Instruments
website.
Please visit http://www.pulsarinstruments.com/product/pulsar-noisepen-sound-
exposure-meter for the latest tips, hints, help and videos.
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Pulsar NoisePen Dosemeter User Manual
CE Certificate of Conformity
Pulsar Instruments plc Filey UK
Manufacturer:
Pulsar Instruments Plc
The Evron Centre
John Street
Filey
North Yorkshire
YO14 9DW
United Kingdom
Tel: +44 1723 518011
Equipment Description
The following equipment manufactured after 1st January 2016:
Model 26 NoisePen
Along with their standard accessories
According to EMC Directive 93/68/EEC meet the following standards:
IEC 61000-6-1:2007
EMC : Generic standards – Immunity standard for residential, commercial and lightindustrial environments.
IEC 61000-6-3:2007
EMC : Generic standards – Emission standard for residential, commercial and lightindustrial environments.
Sarah Brack
Managing Director Dated 28th April 2016
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Pulsar NoisePen Dosemeter User Manual
Appendix A – Specifications
The NoisePen Personal Noise Dosemeter has been designed to meet the requirements of
IEC 61252:1993 Personal Sound Exposure Meters and the ANSI S1.25:1991 Personal
Noise Dosemeters.
Applicable Standards
Model 26 NoisePen
IEC 61252:1993 Personal Sound Exposure Meters
ANSI S1.25:1991 Personal Noise Dosemeters Class Designation 2AS-90/80-5
Measurement Range (Typical)
70dB(A) to 140dB(A) RMS (linear range – starting at 94dB)
90dB(C) to 143dB(C) Peak
Measurement Functions:
The NoisePen supports Dual Channel measurements.
Channel 1 measures RMS, whilst Channel 2 measures Peak. Time and frequency
weightings for each channel are pre-configured to customer requirements prior to
shipping.
Overall Measurement Data
Overall measurement parameters displayed will depend on configuration of the individual
NoisePen. The following is a guide:
NoisePen Configuration
NoisePen Serial Number, Model Number, Name*, Person*, Place* and Project*
Calibration Before and After (if performed)
Start Date and Time
Measurement Duration
Channel 1 average RMS level
Channel 2 Highest Peak(C) Sound Level
Dose Measurement
Projected or estimated Exposure
115dB(A) Maximum Sound Level Exceedance
Time History of both channels
* Text fields which can be configured by the user.
Channel 1 Measurement Data (Integrator)
For 3dB Exchange Rate:
L
, L
Aeq
Estimated % Dose, Estimated Exposure (Pa2h), Projected Exposure
For 5dB Exchange Rate:
L
AVG
, LAE, % Dose, Exposure (Pa2h)
EPd
, TWA, % Dose, Estimated % Dose
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Pulsar NoisePen Dosemeter User Manual
Channel 1 (Integrator
channel)
Channel 2 (Peak Channel)
Frequency Weighting
‘A’
‘C’, ‘Z’
Exchange Rate
3dB, 5dB
N/A
Threshold
70-90dBA (1dB steps), None
N/A
Criterion Level
70-90dBA (1dB steps)
N/A
Criterion Time
8, 10, 12, 16 or 18h
N/A
Time Weighting
Fast, Slow, None
N/A
Storage Rate
1 second, 60 seconds
1 second, 60 seconds
Channel 2 Measurement Data
LC(peak) or LZ(peak)
Time History
Time History of:
L
LC
Time history can be configured at the factory and selectable between:
1s and 60s.
Memory
The Noisepen can store the following measurement data:
20 x 8 hour shifts at storage of 1 second for both peak and integrator (160 hours at 1
second storage rate)
Weightings
Frequency:
'A' for all Sound Level measurements. 'C' or ‘Z’ for Peak Sound Pressure – settable at the
factory
Time:
None or Slow – settable at the factory
Exchange Rate
3dB or 5dB – settable at the factory
NoisePen User Configuration
Name, Person, Place and Project text fields.
Date and Time settable to PC time unit is connected to.
NoisePen Factory Configuration
Aeq
peak or LZpeak
Calibration level:
Selectable between 94 or 114dB.
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Pulsar NoisePen Dosemeter User Manual
Power
Internal 2xAAA nickel metal hydride battery pack suitable for greater than 500 recharge
cycles.
Rechargeable via USB 5V approx 300mA, less than 4 hrs for full charge.
Output
Mini USB. USB cable supplied to connect to PC or power supply.
Drivers
USB driver is part of the AnalyzerPlus installation.
Dimensions
124 (long) x 34 (wide) x 28 (high) mm excluding windshield or mounting clips/strap.
Environmental
Temperature -10oC to +50oC Operating
-20oC to +60oC Storage
Humidity Up to 99% RH Non-Condensing
Weight
Model 26 82gms (2.9oz)
Software
AnalyzerPlus software for Windows 7 and above.
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Pulsar NoisePen Dosemeter User Manual
Warranty
1. This document is a short summary of the full warranty document and is in
ordinary English; it is not a legal document.
2. The warranty covers any new acoustic measuring instrument manufactured by
Pulsar Instruments plc after 21st October 2011.
3. The warranty covers all faults, including parts and labour, on the instrument
resulting from manufacturing defects or accidental damage (except to the
microphone capsule) for the period given in paragraph (5) below,
4. The warranty does exclude damage to an instrument caused by the use of any
accessories or components not specified or recommended by Pulsar Instruments
plc.
5. The initial period of the warranty is 2 (two) years or 104 weeks from the date of
purchase as a new instrument from Pulsar Instruments plc or their formally
approved distributors OR 126 weeks from the date the instrument passed its final
manufacturing inspection at Pulsar Instruments plc - whichever is the shorter.
6. Any rechargeable battery only has the battery manufacturer’s warranty (usually
one year) however there will be a reduced charge for replacing rechargeable
batteries during the annual “Routine Verification” process.
7. On completion of each routine verification by Pulsar Instruments plc, the
instrument will automatically be given an additional free 12 month warranty. It
follows that should the instrument be routinely verified by Pulsar Instruments plc
every year, the warranty is effectively continuous to a maximum of 7 (seven)
years from the date of purchase.
8. There will be a charge for routine verification and the price is published in the
Service Price List.
9. The customer is responsible for all shipping, duty and other charges relating to
the routine servicing and calibration of the instruments, except where the
instrument is deemed to be faulty due to manufacturing defects, when Pulsar
Instruments plc will cover the shipping, duty and other charges relating to the
repair of the instrument. Pulsar Instruments plc reserves the right to decline an
instrument under the warranty where there is clear evidence of tampering or
where no fault is found. In these cases, the customer will be liable for any
shipping, duties or charges.
10. Pulsar Instruments endeavours to ensure stocks of service components for a full
fifteen year period but of course cannot guarantee parts availability as certain
components become obsolete or are discontinued.
11. If a sub-component becomes obsolete and/or stocks are depleted then Pulsar
Instruments will endeavour to facilitate a repair but may not be able offer the
same length of guarantee.
12. In the event of any dispute on the terms of the warranty Pulsar Instruments plc
will accept pendulum arbitration by the United Kingdom Institute of Acoustics Ltd.
13. The warranty does not in any way reduce any legal right of the buyer or user of
the sound level meter; it is in addition to all legal rights determined by the
European Union.
14. Pulsar Instruments plc reserves the right to amend or update these terms and
conditions without prior notice.
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Pulsar NoisePen Dosemeter User Manual
Guarantee
Pulsar Instruments plc. also offer a 7-year guarantee on all their units manufactured
after 21st October 2011, providing that the instrument has undergone annual “Routine
Verification” as described in the relevant IEC standard. The guarantee covers all parts
and labour excepting only damage caused by the user.
Because of the unique fragility of microphones, only internal short or open circuits are
accepted as faults and not accident damage.
The guarantee requires the user to return the unit to their nearest authorised Pulsar
Instruments Plc. distributor/agent. This guarantee is in addition to any statutory rights in
your country.
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Pulsar NoisePen Dosemeter User Manual
Pulsar Instruments Contact
Pulsar Instruments Plc. also have approved distributors and agents in many countries
worldwide. For details of your local representative, please contact Pulsar Instruments
Plc. at the address below. Contact details for Pulsar’s authorised distributors and agents
are also available from the website at the address shown below.
Registered Office, factory & commercial and customer contact
Pulsar Instruments Plc
The Evron Centre
John Street
Filey
North Yorkshire
YO14 9DW
Tel: +44 1723 518011
Fax: +44 1723 518043
E-Mail: sales@pulsarinstruments.com
Websites:
English Language www.pulsarinstruments.com
German Language www.pulsarinstruments.de
French Language www.pulsarinstruments.fr
Spanish Language www.pulsarinstruments.com.es
Distributors www.pulsarinstruments.com/distributors
www.linkedin.com/company/pulsar-instruments-plc
Twitter: @PulsarMeters
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