This device complies with Part 15 of the FCC Rules and with RSS -210 of Industry Canada.
Operation is subject to the following two conditions. (1) this device my not cause harmful
interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry
Canada.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Warning: Changes or modifications made to this equipment not expressly approved
by Publicount may void the FCC authorization to operate this equipment.
Page 3
Summary
Summary description of the Publicount SMC
• People counting system
• Storage and transmission of customer traffic data
• Aluminium housing, approx. dimensions 170 x130 x70 mm
• Approx. weight 1000g
• Mains input 100..240V AC / 50..60Hz via external 12V DC power supply unit
• Power consumption max. 30 Watt
• 30-day cycle memory
• Connection of up to 12 Publicount sensors
• Up to 32 data SMCs on one RS-485 bus
• Firmware update to SMC firmware possible in site
Summary description of firmware versions:
1.1. Replacement firmware for HUZ2 versions PCHUZ 60, 61, 90, 91
with boot-loader (RS232)
A1 - Separating an installation cable..................................................................... 47
A2 – Suitable installation cable for Publicount installations................................... 50
A3 - Known errors with the SMC firmware ............................................................ 51
A3.1 –SMC Version 1.1..................................................................................... 51
A4. Optional: Connection via Bluetooth ................................................................ 52
A4.1. Producing the connection to the SMC...................................................... 52
A4.2. Other commands...................................................................................... 53
Operating Instructions HUZ3 4 / 4
Page 5
1. Introduction
1. Introduction
Publicount is a contact-free people counting system based on radar technology to
determine customer traffic in a shopping centre or in certain areas of a shopping
centre.
To do this, sensors are installed above the relevant access points. These send
physical measurement data to a data-logger, also called sensor management centre
or SMCs, also installed in the entrance area.
The SMC evaluates the numbers of people entering and leaving and assigns the
people counts to the time of day. Customer traffic data are stored in the SMC for the
last 30 days.
A number of these SMCs are linked to a PC which stores customer traffic data on a
long-term basis and allows further processing in graphic or tabular form.
Filiale Stuttgard - Hauptei ngang
Sensor 2 a usge fa lle n
Filiale Stuttgard - Nebene ingang OK
RS485
SMC
Sensors
...
Entrance 1Entrance 2Entrance n
SMC
Sensors
...
SMC
Sensors
...
Fig1-1 System block diagram
These operating instructions contain information on
- assembly of the counting equipment (positioning and cabling of the SMCs
and sensors)
- configuration of the counting equipment (operation of all firmware versions)
- firmware updates for the counting equipment (SMCs and sensors).
Warning: Failure to follow the guidelines for the assembly and cabling of
sensors/SMCs described in these operating instructions may
result in damage to the equipment!
Operating Instructions HUZ3 5 / 5
Page 6
A
2. Sensor installation
2. Assembly of sensors
This chapter describes how the sensors have to be projected (location of projection
fields, number of sensors to be installed) and how the sensors are connected to the
SMC (connector assignment).
The sensors are integrated into the ceiling or into cable channels or suspended
directly from the ceiling.
Warning: Sensor mountings must be insulated for correct operation. The
sensor should not have any contact with other electrical power
circuits, e.g. the earth circuit. Failure to comply with this
instruction may result in damage to the sensor.
2.1. The size of the projection field
The following illustration shows the projection surface of the sensor field.
H
3°+9,5°
27°
B
14°
Fig. 2.1-1 Projection surface of the sensor
H = Sensor installation height
A = Beginning of sensor field
L = Length of sensor field
E = End of sensor field
M = Distance to the centre of the sensor field
L
M
E
L
H
A
M
E
Operating Instructions HUZ3 6 / 6
Page 7
E
2. Sensor installation
The size of the projection field is calculated as follows:
H
HA
)5.12tan(
=°=
5.4
HM
HE
H
)5.19tan(
=°=
8.2
H
=°=
)5.26tan(
2
L
A
−=
B = Width of sensor field
HHB
)5.13tan(
=
)5.19cos(2
°
=°
9.3
People are counted as they cross the centre line (distance M).
The following table shows the parameters of the projection field for different
installation heights:
H / m
Height
2.8
3
3.2
3.4
3.6
3.8
4
A / m
Beginning
0.62 0.99 1.40 0.78 1.42 0.92
0.67 1.06 1.50 0.83 1.52 1.01
0.71 1.13 1.60 0.89 1.64 1.12
0.75 1.20 1.70 0.94 1.74 1.22
0.80 1.27 1.79 1.00 1.84 1.32
0.84 1.35 1.89 1.05 1.94 1.42
0.89 1.42 1.99 1.11 2.04 1.52
M / m
Centre
E / m
End
L / m
Length
B
/ m
floor
Width on
the floor
(B1m/2) / m
Width at
1m height
Size of the sensor field for different installation heights
It should be noted that these parameters do not represent definite lines (the
projection field is simply weaker here).
Note:
The parameters given above refer to an intensity drop of 3 dB. The following angles
apply for other intensity levels:
Intensity drop Width (B) End (E)
3dB 27° 26.5° Innocent specification
5dB 38° (23+3)° From directional characteristic
10dB 64° (30+3)° From directional characteristic
Operating Instructions HUZ3 7 / 7
Page 8
2. Sensor installation
2.2. Number of sensors to be installed
The number of sensors to be installed depends on the firmware version of SMC
used.
2.2.1. SMC Firmware 1.x
The number of sensors to be installed depends on the installation height and the
width of the section to be covered.
The distance between the sensors is installation height / 3. The distance between
the wall and the outside sensors is installation height / 6.
SMC
1 2 3 4
h/6
h/3
h/3
h/3
h/6
h
Fig. 2.2.1-1 Distance between sensors
There should be a deviation of no more than 5% from this parameter.
Operating Instructions HUZ3 8 / 8
Page 9
2. Sensor installation
2.3. Position of the projection field
For correct operation, the sensors must be projected in such a way that
• there are no moving parts within the sensor field, such as:
o entrance doors which swing through the sensor field
exception: glass doors without metal gridding
o escalators, fans
• there are no people present in the sensor field for long periods, e.g.
o if there are goods located within the sensor field which the customer
walks around a number of times and so is counted more than once
o if queues form here.
• the construction on which the sensors are mounted is vibration-free.
In addition the following points must be taken into account with respect to the position
of the projection field:
• If the projection field lies too far inside the shop there is the likelihood that
people will remain within the projection field for a considerably longer time
(they come in and then think first of all about where they want to go / goods
displays in the vicinity of the entrance area / ...).
• If the projection field lies too far out it is possible for people to be counted who
have not entered the shop (looking in from outside and then going away again
/ walking outside along the line of the sensor field / ...)
• If the entire entrance area is not covered, then people can walk in such a way
that they do not cross the counting area (see Fig. 2.3-1)
• The projection field should not be directed at metal flooring elements (if the
store is in the construction phase, mats can be used which do not contain any
metals)
Getting the projection right is crucial for later adjustment. If the projection is poorly set
up, a counting accuracy of 95% can only be achieved with a very great deal of
adjustment, or possibly not at all.
If the client wishes the sensors to be positioned differently (e.g. for optical
reasons), it must be pointed out that this means that a counting accuracy of
95% can no longer be guaranteed.
A few examples of the position of the projection field are given on the next page.
Operating Instructions HUZ3 9 / 9
Page 10
2. Sensor installation
The following illustration shows the entrance of a store (the dark rectangles represent
the wall where the entrance ends). For counting to be correct, the projection fields
must be arranged to that their centre line covers the entire entrance area.
Outside
Projection fields
Inside
Fig. 2.3-1 Position of projection fields at the entrance
All sensors in this entrance area are to be given the same entrance number in the
configuration assignment (e.g. all entrance 1).
In the following illustration, the entire entrance area is not covered, which means that
people can walk in such a way that they do not cross the counting area.
Outside
Path f a person, that does not
cross the sensor fields
Inside
Fig. 2.3-2 Position of projection fields at the entrance – Poor projection
If the entrance is divided by a pillar, for example, as shown in the following
illustration, then the sensors are assigned to the different entrances.
Projection fields
Inside
Entrance 1Entrance 2
Fig. 2.2-3 Position of projection fields in an entrance with pillar
With some installations, floor markings are applied which mark the area where no
goods should be displayed to the customer. The following illustration shows the area
which must be kept free:
0,5m
1,5m
0,5*H + 0,5m
Fig. 2.4-1 Area which must be kept free for accurate counting
The markings are applied at the corners of the free area in each case.
Operating Instructions HUZ3 11 / 11
Page 12
2. Sensor installation
2.5. Connector assignment
Each sensor is connected to the SMC via a 6-core, flexible shielded ............ cable.
A shielded 8-pin RJ45 connector is used on the SMC side and an unshielded 6-pin
RJ45 connector is used on the sensor side. The shielding is applied on one side of
the SMC.
Warning: If the shielding is applied to both sides, this may result in damage
to the sensor.
1
8
1
6
Fig. 2.5-1 RJ45 connector, 8-pin / 6-pin
Connector assignment:
RJ45 – 8-pin SMC Sensor RJ45 – 6-pin
1 Shielding
2 Gnd Gnd 1
3 Gnd Gnd 2
4 RS485 – B RS485 – B 3
5 RS485 – A RS485 – A 4
6 U+ U+ 5
7 U+ U+ 6
8 Shielding
The RJ-45 sockets of the SMC also have contact lugs for shielded RJ-45 connectors,
so that, as an alternative, the shielding can also be applied to the connector housing
instead of pin 1 and pin 8.
The LEDs on the RJ-45 sockets of the SMC come on when a data transfer with a
sensor occurs on the corresponding port or this is attempted on the part of the SMC.
Operating Instructions HUZ3 12 / 12
Page 13
2. Sensor installation
2.6. Connection of sensors to the SMC
The sensors have a star connection with the SMC.
In order to simplify servicing the sensors are numbered as follows:
Inside
1 2 3 4
Outside
Fig. 2.6-1 Numbering of sensors
Looking into the shop from outside, the sensors are numbered from left to right.
Operating Instructions HUZ3 13 / 13
Page 14
3. Connecting MSPs together
3. Connecting SMCs together
If a number of SMCs are required in order to cover all the entrances and/or access
ways in a store, these are to be connected via the RS485 data bus in a ring line open
on one side.
Cable ................ is used, as with the connection of the sensors.
The shielding is connected on one side of the cable with the shielding of the modular
connector.
Warning: Applying shielding to both sides may result in communication
errors and, with the HUZ2(b), also to damage to this.
1
Fig. 3-1. RJ45 connector, 8-pin
Connector assignment:
RJ45 – 8-pin SMC
1
2
3
4 RS485 – B
5 RS485 – A
6
7
8
8
Operating Instructions HUZ3 14 / 14
Page 15
4. PC, Modem, Com Server
4. PC, Modem, Com Server
Results are displayed and counting data are stored long-term on a PC. For this
purpose, PUBLICOUNT GmbH offers Publicount Soft and Publicount View software.
The RS485- Ports of the SMC are supposed for the data request. The RS232- Ports
are supposed for User Configuration of the SMC, maybe with use of a BluetoothModule. So the SMC initialises a Bluetooth Module after Power On. A Modem
connected to RS232 will loose its Configuration in case of this initialisation.
4.1. End equipment connected to the RS232 port of a single SMC
This option should only be considered for small units with just one SMC and a
maximum line length of 20 m between SMC and PC.
For this, the SMC must be also positioned next to the end equipment.
Option 1: PC and SMC are connected via a standard zero modem cable. The
data connection to the SMC is via the RS232 port. An additional 230 V
connection must be available for the PC.
Option 2: Ethernet server and SMC are connected with a standard zero modem
cable. The data connection to the SMC is via the RS232 port. An
additional 230 V connection and the Ethernet connection / modular
RJ45 must be available for the server. Both connections to the Ethernet
server are plug connections.
Option 3: Modem and SMC are connected over a RS485 Converter. The data
connection to the SMC is via the RS485 port. An additional 230 V
connection and an analogue telephone connection must be available for
the modem. Both connections to the modem are plug connections.
RS232 / RS485
Converter
Fig. 4.1-1. Modem connected to SMC
Operating Instructions HUZ3 15 / 15
RS485RS232
SMCModem
Page 16
4. PC, Modem, Com Server
4.2. End equipment connected with the RS485 bus for more than
one SMC
This option must be adopted when a number of SMCs are used.
For the sensors, cable .......... should be run from a free bus connection on the first
SMC to the end equipment in position.
The bus is connected to the RS485 converter in the usual way here.
The RS485 converter has a 9-pin SUB-D plug as its RS232 data connection. The
end equipment is connected to it as already described in the previous section.
RS232 / RS485
Converter
End
Equipment
SMC
Adr. 1
Fig. 4.2-1. End equipment connected to more than one SMC
The RS485 converter does not need its own 230V connection. Power is supplied to it
from the connected SMC and for this reason the bus line between SMC and
converter must be a 4-core line (connector arrangement the same as the connection
lines between SMC and sensors). Cable shielding is provided on both sides.
RS485RS232
SMC
Adr. 2
SMC
Adr. n
Operating Instructions HUZ3 16 / 16
Page 17
5. Operating the SMC
5. Operating the SMC
A terminal programme is required for operating the SMC.
The connection between PC and SMC can be produced via a zero modem cable to
its RS232 interface or, optionally via Bluetooth.
With Bluetooth, the stages described in Appendix A4 must be followed in order to
make a connection.
5.1. Terminal settings
The HyperTerminal supplied with Windows, for example, is suitable as the terminal
programme. This is found under
Start – Program Files – Accessories– Communication - HyperTerminal
The settings are:
Baud rate 9600
Data bits 8
Parity none
Stop bits 1
Flow control none
In addition, under
Start – Setting – System control - Keyboard
the delay must be set to short and the repeat rate to high.
Operating Instructions HUZ3 17 / 17
Page 18
5. Operating the SMC
Operating Instructions HUZ3 18 / 18
Page 19
5. Operating the SMC
5.2. General operation
The following commands function independently of the SMC firmware and SMC
being used. In contrast to the HUZ2, the two ports (RS232, PC) are separate in the
SMC, i.e. there are no outputs over RS485 during the configuration of the SMC via
RS232. Therefore data may be called up by the PC over RS485 parallel to
configuration.
5.2.1. Interrogation into SMCs connected
If key 'a' is depressed for 2-3 seconds, the connected SMC responds with the
message
HUZ3 Version 1.1 = PCHUZ91 English - Address 1
This gives the firmware version, language and address of the SMC. The address is
set to 1 at the factory.
In the example Firmware version 1.1 = PCHUZ91 (emulated version)
Language English
Address 1
If a number of SMCs are connected to the RS485 bus, this cannot be interrogated
with 'a'.
5.2.2. Activating the SMC
The SMC is activated as follows:
1. Hold key '0' down for 2 - 3 seconds
2. Enter the address of the SMC (e.g. 1 for address 1)
3. Confirm input with Enter
The response by the SMC contains additional operational options, e.g. start a control
count.
Operating Instructions HUZ3 19 / 19
Page 20
5. Operating the MSP3 – Firmware 1.x
5.3. Firmware 1.x
Firmware version 1.x represents the replacement firmware for HUZ2 versions 60, 61,
90 and 91.
For operation the sensor versions RN-SE2, KF or KF32.x are required.
All points of the HUZ2 firmware are contained in this, under other names. In contrast
to the HUZ2 versions, the SMC differs in the following points:
- in-counts / - people / ... renamed as „Counts in“ / "Person in“ / ...
- out-counts / - people / ... renamed as "Counts Out“ / Person out“ / ...
- The "Demo Modus“ has been renamed "Control Counting“ and is selected
using key 'c’. As up to 12 inputs are possible, the entrances to be displayed
can be selected by key 'd' (Display Entrance).
- The "Test Modus“ has been renamed "Live Mode“ and is activated with key 'l'.
- "Basic settings" and "Assignment" have been brought together in a
configuration menu which is opened with key 'c' (Configuration Menu). This
menu also displays the firmware version of the sensors. The operation of this
menu is described below.
- The SMC has a Bootloader, by means of which it is possible to update the
SMC firmware.
- All parameter inputs (e.g. address) can be interrupted with ENTER or ESC.
The following remain the same:
- Connected SMCs are interrogated with key 'a':
- Activate the SMC by keeping key '0' depressed (approx. 2 seconds), then
enter the SMC address and confirm with ENTER.
- Auto-test is still selected using key 's'. All data stored are lost with the autotest.
In the text below there is first a description of the setting parameters of SMC version
1.x, with their meanings. Then the operation of the SMC is described.
Operating Instructions HUZ3 20 / 20
Page 21
5. Operating the MSP3 – Firmware 1.x
5.3.1. Sensor measurement data, counting parameters of the SMC
If a person crosses the sensor field, the following measurement data are produced:
1: a 0 i 0 o 0
2: a 32 i 5 o 0
3: a 63 i11 o 0
4: a 75 i19 o 0
5: a 96 i31 o 0
6: a116 i41 o 0
7: a115 i48 o 0
8: a125 i48 o 0
9: a 18 i 0 o 0
10: a 17 i 0 o 0
11: a 0 i 0 o 0
12: a 0 i 0 o 0
Each line represents a period of 140ms.
In the first column (a) is the amplitude measured (signal strength), in the second (i)
and third (o) the number of counts measured for In and Out directions.
Counts are path impulses and contain directional information. By crossing the sensor
field a person always produces approximately the same number of path impulses.
These impulses are evaluated and added as soon as they reach a certain signal
strength (amplitude > 10). Therefore this value is dependent on the Gain amplitude
set.
If the counts measured exceed the threshold value set for Counts In, Counts Out,
then a person is counted.
In the example a person crosses the sensor field in the In direction.
The setting parameters should be such that 50..50 counts are measured for a
person of average size. If fewer counts are measured, the amplitude should be
increased. If more counts are measured, the amplitude should be decreased.
Operating Instructions HUZ3 21 / 21
Page 22
5. Operating the MSP3 – Firmware 1.x
Group Delay parameters give the measurement period after the count threshold has
been exceeded. As counting behaviour, especially with a number of people (groups),
is affected by this, this parameter is referred to as Group Delay.
e.g.: Counts In = 40 , Group Delay = 2
In the example above, the threshold in line 6 (a116 i41 o0) is exceeded. The
measurement of this person is now ended after 2 lines (Group Delay –setting).
The next measurement of a person can then start.
With a low Group Delay value, more people are counted overall. However, the
counting accuracy for individual people deteriorates.
With a high Group Delay value, fewer people are counted overall, but the counting
accuracy for individual people is better.
Collection of counting parameters
The following parameters are set separately for each sensor:
Gain sensor amplification setting
Counts In threshold value for counting one person In
Counts Out threshold value for counting one person Out
The following parameters are set once for all sensors:
Group Delay Sensor group delay under one sensor
Group Delay Mid group delay between two sensors
Operating Instructions HUZ3 22 / 22
Page 23
5. Operating the MSP3 – Firmware 1.x
5.3.2. Additional setting parameters
The following setting parameters exist for the SMC V1.x:
HUZ Address Address of the SMC on the RS485 data bus
HUZ Version The HUZ2 version to be emulated. The versions differ as follows:
Numbers of people:
60, 90 The counts are added together over the entire
signal for one person.
61, 91 The counts are only added while the signal for one
person increases.
Data call-up
60, 61 8 bit format for data call-up. PC software Publicount
PCSoft 6.1x is required
90, 91 16 bit format for data call-up. PC software
Publicount PCSoft 6.2x is required.
Operating Instructions HUZ3 23 / 23
Page 24
5. Operating the MSP3 – Firmware 1.x
The following setting parameters exist for the sensors:
Entrance The entrance to which the sensor is assigned. The SMC can
handle up to 12 entrances here.
Sensors monitoring the same entrance must also be given the
same entrance number.
Sensors monitoring different entrances must be given different
entrance numbers.
Reverse: Inverting the direction of travel.
Reverse = 0
In
Out
Reverse = 1
Out
In
Fig. 5.4.2-1 The meaning of the reverse setting
If Reverse = 0, then people going into the sensor only are
counted.
If Reverse = 1, then people going out of the sensor only are
counted.
Operating Instructions HUZ3 24 / 24
Page 25
5. Operating the MSP3 – Firmware 1.x
5.3.3. Live Mode
In Live Mode the measurement data of the individual sensors are displayed. This is
started after the activation of the SMC (see 5.3.2) by pressing key 'l’. The SMC then
responds as follows:
___________________________ LIVE MODE _____________________________
<r> Reset of already counted persons
<c> Configuration menu
<d> Display sensor
<e> End
The commands possible are displayed here, a brief description of which follows:
r Reset people already counted
c Call-up the configuration menu
d Select sensors displayed, e.g. 1 for sensors 1&2
e End Live Mode
The measurement data from the sensors are issued as follows.
a 0 0 1 ic 0 0 0 ip 0 0 0 oc 0 0 0 op 0 0 0
a 0 0 1 ic 0 0 0 ip 0 0 0 oc 0 0 0 op 0 0 0
a 0 0 1 ic 0 0 0 ip 0 0 0 oc 0 0 0 op 0 0 0
a 0 0 1 ic 0 0 0 ip 0 0 0 oc 0 0 0 op 0 0 0
a 0 0 2 ic 0 0 0 ip 0 0 0 oc 0 0 0 op 0 0 0
a 1 1 1 ic 0 0 0 ip 0 0 0 oc 0 0 0 op 0 0 0
a 1 1 1 ic 0 0 0 ip 0 0 0 oc 0 0 0 op 0 0 0
Each line represents a period of 140ms. The measurement data are:
a Amplitude
ic Counts In
ip Person In, number of people counted In
oc Counts Out
op Person Out, number of persons counted Out
In each case 2 sensors and an imaginary sensor located between the sensors are
displayed. This latter counts people passing between 2 sensors.
Operating Instructions HUZ3 25 / 25
Page 26
5. Operating the MSP3 – Firmware 1.x
The measurement data for the imaginary sensor are calculated as follows:
Amplitude = Amplitude of first sensor * Amplitude of second sensor
Counts In = Counts In of first sensor
+ Counts In of second sensor
Counts Out = Counts Out of first sensor + Counts Out of second sensor
Counts are added as from an amplitude of 30.
If amplitude “---“ is issued, communication with the sensor has failed. In this case
the cable connection to the sensor should be checked.
5.3.4. Control Counting
Under “Control Counting“ the people counted per entrance are listed. Control
counting is started after activation of the SMC (see 5.3.2) by pressing key 'c’. The
SMC then responds as follows:
_________________________ CONTROL COUNTING ________________________
<r> Reset of already counted persons
<c> Configuration menu
<d> Display entrance
<e> End
EN 1 i 0 o 0 EN 2 i 0 o 0 EN 3 i 0 o 0 EN 4 i 0 o 0
The commands possible are displayed above:
r Reset people already counted
c Call up the configuration menu
d Select entrances displayed (EN), e.g. 1 for entrance 1...4
e End control counting
Underneath, the people counted are displayed:
EN Entrance
i People In = number of people counted in
o People Out = number of people counted out
Operating Instructions HUZ3 26 / 26
Page 27
5. Operating the MSP3 – Firmware 1.x
5.3.5. Automatic Calibration
Behind "Automatic Calibration“ there is an installation assistant to determine counting
parameters. This calls up all the setting parameters of the SMC and the sensors. The
counts are set automatically - in which each sensor is crossed 7 times per direction.
Automatic calibration is started after the activation of the SMC (see 5.3.2) by
pressing key 'a'. The SMC responds as follows:
____________________ AUTOMATIC CALIBRATION _________________________
<l> Delete last displayed value
<n> Next sensor
<e> End
HUZ address 1 (1..32)=
First the address of the SMC on the data bus is requested. If this is entered, or
skipped (ENTER or ESC), additional parameters are requested. After parameter
interrogation, the following is displayed on the screen:
For automatic calibration, "Sensor 1" must be crossed seven times is each direction.
Each measurement value (Count) is given in the bottom line. The last value
measured can be deleted by pressing key 'l’. When calibration of the sensor is
finished, the SMC responds with
counts in= 43
counts out= 46
Save values? 1: (0..1)=
If a '1' is now entered, the new parameters are saved. Pressing a '0' rejects the new
parameters.
By pressing key 'n' (Next Sensor) the sensor is skipped.
If no sensor is connected to the present sensor port, „Sensor 4 Not Connected“
is displayed.
Operating Instructions HUZ3 27 / 27
Page 28
6. Operating the sensors
5.3.6. Configuration Menu
All setting parameters for the SMC and the sensors are displayed in the configuration
menu.
The configuration menu is called up from "Live Mode“ or "Control Counting“ by
pressing key 'c'. The SMC responds with:
____________________ CONFIGURATION MENU ____________________________
Enter password: (18)
At this point the password must be entered (18) and confirmed with Enter in order to
go into the menu. The SMC responds with:
_____________________ HUZ3 Version 1.1 English _____________________
Date: 8.9.2004 , Time: 21:15 , Serial:HUZ3-0408-002
Sensor Version EntranceReverse | Gain CountsIn CountsOut
< 1> 32.3 1 0 | 50 35 35
< 2> 32.3 2 1 | 50 35 35
< 3> NC Not Used
< 4> NC Not Used
< 5> NC Not Used
< 6> NC Not Used
< 7> NC Not Used
< 8> NC Not Used
< 9> NC Not Used
<10> NC Not Used
<11> NC Not Used
<12> NC Not Used
<20> HUZ version = PCHUZ 91 <21> HUZ address = 1
<22> Group delay sensor = 2 <23> Group delay mid = 4
<50> Init sensors
<ESC> = Quit
Menu Option =
The header contains version, language, date, time and serial number of the SMC.
The sensor parameters are displayed in tabular form under menu points 1..12. The
parameters of the SMC then follow.
In order to alter a parameter, its menu number must be entered (e.g. 21 for SMC)
and confirmed with Enter.
Exit from the menu by pressing the Escape key.
Operating Instructions HUZ3 28 / 28
Page 29
6. Operating the sensors
Sensor parameters
The parameters of the corresponding sensors are displayed in tabular form under
menu points 1...12.
Version Firmware version of the sensor
???? = Firmware version not known
NC = Not Connected (no sensor connected)
Entrance Entrance assigned
Reverse Reverse setting (1 = switch direction In / Out)
Gain Amplification
Counts In / Out Threshold value for counting one person
If the parameter Not Used is displayed, the sensor is blocked.
If "Frame Error“ is displayed behind the parameters, the last communication with the
sensor failed.
In order to alter the parameters of a sensor, the sensor no. (1..12) must be entered
and confirmed with ENTER. The SMC now asks for the sensor parameters of the
series.
Initialise sensors
Init Sensors starts the initialisation of all sensors connected. The firmware version of
the sensors is requested. Then all ports where no sensor is connected are set to "Not
Used“.
NOTE: If a sensor is set to Not Used, no sensor interrogation will be
started on this port. Sensors connected subsequently will not be
recognised!!!
If the version number of a connected sensor is not read out
correctly, communication with this sensor is disrupted (cable
defective, sensor defective, plug connections, ...).
SMC parameters
There then follow the SMC parameters.
SMC version the SMC2 version to be emulated (60, 61, 90, 91)
Address the address of the SMC on the data bus
Group Delay Sensor Group Delay Sensor
Group Delay Mid Group Delay between sensors
Operating Instructions HUZ3 29 / 29
Page 30
6. Operating the sensors
5.3.7. Sensor measurements, control counting
The points described here should ensure that people are counted correctly. If it is not
possible to keep to the limit values described here (e.g. due to disruptions) this
should be documented in the setting/installation report.
The sensors are measured in the following sequence:
1. Set any existing fans, blowers, ... at the entrance to the standard setting
(according to personnel). The setting should be documented in the setting
report.
2. In LiveMode check that no communication errors occur with the sensor.
3. In LiveMode set the amplification so that
o Amplitude remains < 10 when no person is crossing the sensor field.
o When a person of average size crosses, 40..50 counts are measured.
o When a person crosses, no counts are measured in the other direction.
Example: one person crosses the sensor in the inward direction, but
CountsOut are measured in addition to CountsIn.
4. By means of Automatic Calibration determine the threshold value for
CountsIn / CountsOut.
Operating Instructions HUZ3 30 / 30
Page 31
6. Operating the sensors
5. Effect the paths defined below and adjust the counting parameters so that
these are correctly counted.
1
1 2 3
One person under one sensor
3
1 2 3
Two people one behind the other
(aprox. 1m apart) under one
sensor
2
2
1 2 3
1 2 3
One person between two sensors
4
1 2 31 2 3
Two people one behind the other
(aprox. 1m apart) between two
sensors
5
Two people next each other
Fig. 5.4.7-1 Defined paths for adjusting the counting equipment
6. Carry out a control count (ControlCounting) and adjust the setting
parameters (Gain, CountsIn, CountsOut) according to the count deviations.
The way in which the control count is to be carried out is described below.
o Increase threshold value for Counts if too many people are counted
o Reduce threshold value for Counts if too few people are counted.
The control count is carried out as many times as necessary to achieve this.
Operating Instructions HUZ3 31 / 31
Page 32
6. Operating the sensors
5.3.8. Agreeing control counts
In the control count, "25 people / sensor“ are counted.
Example: Entrance with 2 sensors Î control count to 25*2 = 50
Entrance with 4 sensors Î control count to 25*4 = 100
In the control count, only customers are counted (not in-house personnel). People
are counted as follows:
- People under 1.40m are not counted (0 people)
- People with children / shopping trolleys count double (2 people)
- Wheelchair users count double (2 people)
If the entrance to be measured has low traffic (few customers), personnel should be
included if possible. The way in which the control count is carried out should be
documented in the installation instructions.
The control count has been achieved when the following criteria have been met:
- During the control count the count result of the SMC deviates from the actual
value by fewer than 5 people.
- After the control count, the count result of the SMC deviates by less than 5%
from the actual count.
- The count trend of the SMC is the same for both directions of counting (not
that too man people are counted in but too few people are counted out).
Operating Instructions HUZ3 32 / 32
Page 33
6. Operating the sensors
5.3.9. Firmware update for the SMC
For the SMC3 Firmware Update, the "MegaLoad“ programme from the MicroSyl
company (www.microsyl.com) is required.
The update can be done via RS232 or RS485 (Bluetooth is not supported). The cable
connection should not be longer than 10m. The following baud rates are supported
for this:
RS232 all baud rates
RS485 9600 baud
Update with 9600 baud
In order to carry out the update with 9600 baud, the MegaLoad programme only is
required.
The new firmware (as a hex-file) is selected under Open.
The corresponding Comm Port, and 9600 bps, is selected under Comm Setup.
Operating Instructions HUZ3 33 / 33
Page 34
6. Operating the sensors
The " Monitor“ button is used for opening an Input-Output window. The SMC can be
operated as on the terminal.
After activating the SMC (see 3.1.2), the Update Menu is opened by pressing key 'u'.
The SMC then responds as follows:
================== Firmware Update Version 1.0 =====================
Select Source: 0=RS232 / Bluetooth
1=RS485
source =
The source is requested here (RS232 / RS485). After entering the source and
confirming this Enter, a security code (5247) is requested in order to confirm the
execution of the update. After this code has been entered, the update is started.
With MegaLoad, progress is displayed under Message. With 9600 bauds, the update
takes about 1 minute and has been successfully completed when "All Done in
87433ms“ is displayed under Message.
If the update is not to be carried out, this can be interrupted with ESC.
Newer versions of MegaLoad:
With newer versions of MegaLoad there are additional options in the form of check
boxes. These must all be deleted!
Operating Instructions HUZ3 34 / 34
Page 35
6. Operating the sensors
Update with other baud rates
As the update takes quite a long time with 9600 bauds, an even higher baud rate can
be used with an RS232 connection. For this, the terminal is required in addition to the
"MegaLoad“ programme.
The baud rate for updating is selected under MegaLoad (e.g. 115200bps).
With 9600 bauds, the Update menu is called up in the terminal as described above
and all inputs are carried out for starting the update.
After entering the security code 5247 and confirming this by Enter the connection to
the terminal must be cut and restored by MegaLoad.
The update starts with the baud rate selected.
Operating Instructions HUZ3 35 / 35
Page 36
6. Operating the sensors
5.3.10. SMC Error Log
With HUZ2 versions 90 and 91 there is an error protocol which is also called up from
PCSoft 6.2.
The file contains information on any errors which may have occurred with the SMC /
sensors, and what these were. In addition the ErrorLog contains information on when
the SMC was switched on.
The file structure will be described first of all, and then some examples are given of
the possible entries.
5.3.10.1. Memory location and name
File name: #Date lg.txt
e.g.: 04-03-25 lg.txt ErrorLog of 25 March 2004
Memory location: In the location list (e.g. Direct)
The file can be opened e.g. with Editor (or Notepad) from Windows.
There are no error entries
for the test period
11:05 hours to 11:15 hours
04-03-20 11:00:00 AM Power_Off
04-03-20 11:20:00 AM Power_Off
::::
04-03-20 8:00:00 PM Power_Off
In the period 11:05 hours...11:15 no errors occurred (there is no entry).
Operating Instructions HUZ3 41 / 41
Page 42
6. Operating the sensors
5.3.11 Trouble Shooting
Bluetooth module does not respond on the PC
Reset the Bluetooth module (“at&f”). The module should respond after approx. 5s
with “OK“.
SMC can not be selected via the terminal
Terminal setting correct? Connection OK?
SMC responds after a Reset.
If not -> check cable / Bluetooth, terminal settings
Symbol repeat rate = High, Delay = Short ?
Check in system control
The sensor version is not correctly recognised with InitSensors.
The firmware version of the sensor is only displayed as from KF23.1.
Cable connection to sensor OK?
Shielding applied on one side to the SMC
Plug connection (RJ45) ok
The sensor is isolated
Sensor OK?
Make a direct connection between terminal and sensor and press 'x' a number
of times. The sensor outputs its version number (e.g. KF32.3). If not, the
sensor may be defective.
Also refer to the known errors listed in the Appendix.
Operating Instructions HUZ3 42 / 42
Page 43
6. Operating the sensors
6. Operating the sensors – Version KF32.x
Sensors version KF32.x are required for the SMC3 version 1.x. The sensors
measure the amplitude, as well as the counts, and send their measurement data to
the SMC.
The sensors support an auto-test and a firmware update. For this, as shown in the
following illustration, the sensors must be connected to the PC.
RS485
KF
Sensor
Mains
RS485 / RS232
RS485RS232
Converter
PC
Fig. 6-1 Connection of a sensor to the PC
The sensors are operated via the terminal (9600 Baud).
6.1. Version info on KF sensors
After pressing key 'x’ a number of times, the sensor issues its firmware version:
Sensor output text Firmware version Particular features
As from sensor version KF32.2, auto-testing of the sensor is possible. This auto-test
measures the noise level of the radar module for approx. 20s and issues the
measurement result. The auto-test is carried out as follows:
1. As the auto-test measures the noise level for approx. 20s, the sensor field
must be free of movements during the measurement. For this, the sensor is
laid, with the antenna, on a vibration-free surface (e.g. on the floor).
2. As with the firmware update, connect the sensor direct to the PC and start the
terminal.
3. Press 'x' approx. 6 times in succession. The sensor responds with
KF-Sensor 32.3 Boot
u = Firmware Update
s = Selbsttest
4. The auto-test is started by pressing the ’s’ key. The following appears
=== Start Selbsttest ===....
on the screen. The dots shown progress.
5. After approx. 20s the sensor gives, e.g., the following measurement result:
CH1: max=523 , min=502 , diff=21 , avr=512
CH2: max=542 , min=476 , diff=66 , avr=503
Modul OK
The top line shows the measurement data from channel 1, the bottom line
from channel 2 of the radar module. Max/ Min is the highest/lowest value
measured, Diff if the difference and Avr the average value measured.
The auto-test is complete when
CH1 Diff < 28
and CH2 Diff < 75
In the example, "Module OK" is output in the bottom line.
Operating Instructions HUZ3 44 / 44
Page 45
6. Operating the sensors
6.3. Firmware Update
The following stages must be followed for the firmware update of a KF sensor:
1. Connect the sensor direct to the PC
2. As with the firmware update for the SMC, the MegaLoad programme is
required.
- Under Open select the new firmware (in the example „kf32_4boot.hex)
- Under Comm Setup select the corresponding Comm Port, and Baud
rate 9600bps
3. When the Monitor is pressed, another window appears via which
communication with the sensor can be established.
4. Press "x" approximately 6 times is succession (see following illustration)
- the following appears
KF-Sensor 32.3 Boot
u = Firmware Update
s = Selbsttest
on the screen
5. Select the firmware update by pressing "u"
Operating Instructions HUZ3 45 / 45
Page 46
6. Operating the sensors
- the following appears
Bootload: Code(5247)
on the screen
6. The firmware update is started by entering the code displayed (5247) and
confirming it with ENTER
The progress of the update is displayed under Message. When the update is
complete, "All Done in 6799ms" is displayed.
Operating Instructions HUZ3 46 / 46
Page 47
Appendix
Appendix
A1 - Separating an installation cable
Structure ( I-Y(St)Y )
The installation cable used
in communications and
security technology consists
of a PVC sheath. Beneath
this there is a metallic plastic
shield providing static
protection and a plastic core
wrap. Between these is the
tracer wire which is
connected to ground.
Underneath are the double
conductors (pair stranding)
which are arranged in
layered stranding.
When the installation cable
is to be used, the sheath,
the static protection and the
core wrap must be removed.
A knife is used for this. Care
must be taken here to ensure that the tracer wire is not broken and the double
conductors are not damaged. When removing the sheath it is important that the core
does not come apart. It is best if the core is held together with a cable tie or wire.
When separating, the double conductors are twisted together and grouped into
bundles (5 double conductors in each).
Firm and VDE tracer threads
Pair stranding
Layered stranding
Tracer wire
Core wrap
Static protection (St)
PVC sheath Y
Operating Instructions HUZ3 47 / 47
Page 48
Appendix
Separating
The counting direction / colour coding is
blue – yellow – green – brown – black
Each conductor pair consists of 2
twisted conductors. The colour of
Start
counting direction
the first core is white, the second is
one of the colours above. If the
conductor pair represents the start
of a layer, the colour of the first
conductor is red.
The first conductor pair is red-blue.
The next colour is yellow. Because
the conductor pair is next to the
first pair (red-blue) on the right
side, the counting direction is
known and the first layer can be
separated.
In the example the first layer ends with white-blue. So the next layer begins with redyellow, followed by white-green. So the counting direction is known again and the
second layer can be separated.
The following table gives an overview for different installation cables.
Operating Instructions HUZ3 48 / 48
Page 49
Appendix
Double
conductor
a-core
(base colour)
b-core
(identification)
Comments, tips
Installation cable with 2 double conductors (2x2)
1. red black
2. white yellow
The 2x2 cable is an exception in
the core colours.
Installation cable with 4 double conductors (4x2)
1. red blue
2. white yellow
3. white green
4. white brown
Installation cable with 6 double conductors (6x2)
1. red blue
1st bundle/double conductor
bundle
2. white yellow
3. white green
4. white brown
5. white black
6. white blue 2nd bundle
Installation cable with 10 double conductors (10x2)
1. red blue
1st bundle/1st layer/
double conductor bundle
2. white yellow
3. white green
4. white brown
5. white black
6. white blue 2nd bundle
7. white yellow double conductor bundle
8. white green
9. red brown 2nd layer
10. white black
Operating Instructions HUZ3 49 / 49
Page 50
Appendix
A2 – Suitable installation cable for Publicount installations
The following installation cables (from these manufacture) are suitable for Publicount
installations. The criteria for these cables are
- flexible
- twisted
- shield
Operating Instructions HUZ3 50 / 50
Page 51
Appendix
A3 - Known errors with the SMC firmware
A3.1 –SMC Version 1.1
Operator output changeover changes from RS232 to RS485
With the SMC, the RS232 and RS485 interfaces are independent of each other. If the
SMC is activated via RS232, then this also responds on the RS232 line only (there is
no data output on the RS485 interface).
With Version 1.1. it is possible, due to a fault on the RS485 line, data call-up by the
PC, that output is switched to the RS485 port. This has the following effects on the
user side:
- In ControlCounting, the SMC does not appear to continue counting
- In LiveMode, there is no further data output
- The SMC does not appear to be reacting any more
Output is switched back to the RS232 interface by pressing any key (e.g. Esc).
In the configuration menu, Entrance=241 is displayed for one sensor
According to InitSensors in the configuration menu, Entrance=241 is set for the ports
used (no sensor connected), in order to identify this for PC data call-up.
If a sensor is added, Entrance must be set to the new value manually.
Entry=241 is displayed in the ErrorLog
This value is the equivalent of Entrance=0, meaning no sensor connected.
Errors are displayed in the ErrorLog for unused ports
These errors can be ignored.
Operating Instructions HUZ3 51 / 51
Page 52
Appendix
A4. Optional: Connection via Bluetooth
Using Bluetooth a wireless connection to the SMC is possible during the
configuration and parameter setting phase of the counting equipment. This means
that the expensive RS232 cabling, which can be a nuisance for the client, can be
dispensed with.
The Bluetooth modules used with Publicount have a maximum breadth of range of
100m in the open (Class 1). In real installations, when the SMC is installed behind
walls, cover plates etc., the remaining breadth of range is around 30..50m.
A Bluetooth adapter is required for each SMC, as well as one for the service PC
(Notebook) locally. From the PC outwards, a cable-free connection arrangement to
each SMC is then possible.
Once a Bluetooth connection has been set up between PC and SMC, the PC and
SMC behave as they would if connected together by an RS232 line (cable back-up).
However, setting up a Bluetooth connection does require a few stages, which will be
illustrated below.
A4.1. Producing the connection to the SMC
1. Setting up the SMC for Bluetooth:
Disconnect the SMC. Plug the Bluetooth module into the RS232 port and
connect it up again (mains cable). The module is recognised by the SMC
immediately it is switched back on and configured. Plugging in the module with
the equipment running is not permissible.
2. Setting up the PC:
Connect the Bluetooth adapter to the USB or serial interface (RS232) and start
the "Hyper-Terminal“ programme. The Bluetooth module should respond with
an "OK " message.
3. Interrogation of existing Bluetooth equipment:
In order to be able to set up a Bluetooth connection, you need to know what
other Bluetooth equipment is located within this environment. The command
“at+btinq?“ is used for this. The PC module may respond with the following
outputs:
The response means that 3 Bluetooth SMCs are located in the immediate
vicinity. The first 12 digits here represent the Bluetooth module address by
means of which access to the relevant SMC is possible.
Operating Instructions HUZ3 52 / 52
Page 53
Appendix
4. Entering the password, making the connection :
The Bluetooth connections used by Publicount for the SMC are coded for
security reasons and provided with a password. Setting up a connection
between PC and SMC is only possible if the password and Bluetooth address
of each SMC are known.
The following example of a sequence produces just one Bluetooth connection
to an SMC:
at+btkey=”HUZ3-0408-001”
atd 000B5316118C
The first command sets the password on the PC side. It is identical to the
serial number of the relevant SMC and has the format <HUZ3-mmyy-number>
(example: “HUZ3-0408-001“). The second attempts to set up the connection
between PC and SMC. The PC module should respond with “OK“ to both
commands. If the connection is made, the module then issues the message
“CONNECT 000B5316118C“, or otherwise “ERROR“.
The connection to the SMC has now been made.
A4.2. Other commands
Break connection:
Once made, a connection can be broken again with the following command
sequence:
+++
ath
The PC module should respond with “OK“ to both commands. If the connection is
then finally broken, “DISCONNECT“ should then be set. The PC module is now free
for a new Bluetooth connection.
Restore last connection:
With the command “atd“ the last connection used is restored. All connection data
remain in existence, even after the Bluetooth module has been switched off.
Reset the PC module
The PC module can be reset by means of the command "at&f". After resetting, the
module again responds with “OK“. If the Bluetooth module does not send a message
to the PC, a Reset must be carried out.
Operating Instructions HUZ3 53 / 53
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