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www.PTN-electronics.com
User Manual
TPUH421
Ultra-thin HDBaseT Extender
All Rights Reserved
Version: TPUH421_2016V1.1
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Ultra-thin HDBaseT Extender
Preface
Read this user manual carefully before using this product. Pictures shown in this manual
is for reference only, different model and specifications are subject to real product.
This manual is only for operation instruction only, not for any maintenance usage. The
functions described in this version are updated till August 2016. Any changes of
functions and parameters since then will be informed separately. Please refer to the
dealers for the latest details.
All product function is valid till 2016-8-31.
Trademarks
Product model, PTN and its logo are trademarks of PTN Electronics Limited.
Any other trademarks mentioned in this manual are acknowledged as the properties of
the trademark owner. No part of this publication may be copied or reproduced without
the prior written consent of PTN Electronics Limited.
FCC Statement
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. It has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a commercial
installation.
Operation of this equipment in a residential area is likely to cause interference, in which
case the user at their own expense will be required to take whatever measures may be
necessary to correct the interference
Any changes or modifications not expressly approved by the manufacture would void
the user’s authority to operate the equipment.
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Ultra-thin HDBaseT Extender
SAFETY PRECAUTIONS
To insure the best from the product, please read all instructions carefully before using
the device. Save this manual for further reference.
Unpack the equipment carefully and save the original box and packing material for
possible future shipment
Follow basic safety precautions to reduce the risk of fire, electrical shock and injury
to persons.
Do not dismantle the housing or modify the module. It may result in electrical shock
or burn.
Using supplies or parts not meeting the products’ specifications may cause damage,
deterioration or malfunction.
Refer all servicing to qualified service personnel.
To prevent fire or shock hazard, do not expose the unit to rain, moisture or install this
product near water.
Do not put any heavy items on the extension cable in case of extrusion.
Do not remove the housing of the device as opening or removing housing may
expose you to dangerous voltage or other hazards.
Install the device in a place with fine ventilation to avoid damage caused by
overheat.
Keep the module away from liquids.
Spillage into the housing may result in fire, electrical shock, or equipment damage. If
an object or liquid falls or spills on to the housing, unplug the module immediately.
Do not twist or pull by force ends of the optical cable. It can cause malfunction.
Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to
the device before cleaning.
Unplug the power cord when left unused for a long period of time.
Information on disposal for scrapped devices: do not burn or mix with general
household waste, please treat them as normal electrical wastes.
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Ultra-thin HDBaseT Extender
Table of Contents
1. Introduction ................................................................................................................. 1
1.1 Introduction to TPUH421 ................................................................................... 1
1.2 Features ............................................................................................................ 1
1.3 Package Contents ............................................................................................. 1
2. Panel Description ........................................................................................................ 2
2.1 TPUH421T ......................................................................................................... 2
2.2 TPUH421R ........................................................................................................ 3
2.3 Twisted Pair Cable Description .......................................................................... 4
3. System Connection ..................................................................................................... 5
3.1 Usage Precautions ............................................................................................ 5
3.2 System Diagram ................................................................................................ 5
3.3 Connection Procedure ....................................................................................... 5
3.4 Application ......................................................................................................... 6
4. Specification ............................................................................................................... 7
5. Panel Drawing ............................................................................................................ 9
6. Troubleshooting & Maintenance ............................................................................... 10
7. After-sales Service .................................................................................................... 11
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Ultra-thin HDBaseT Extender
1. Introduction
1.1 Introduction to TPUH421
TPUH421 is an ultra-thin HDBaseT Extender set consist of transmitter (TPUH421T) and
receiver (TPUH421R).
It distributes HDMI signal via CAT5e/CAT6a cable at 100m/PoE, and enables IR and
RS232 passthrough to control remote displays. It also supports 4 Ethernet interface for
network.
It provides a perfect long range transmission solution.
1.2 Features
Ultra-thin design.
The highest resolution is 4Kx2k/60Hz
HDCP2.2 compliant.
Maximum transmission distance is up to 70m for 4Kx2K
Maximum transmission distance is up to 100m for 1080p
Maximum extension distance is up to 100m for Ethernet.
Unidirectional PoE allows transmitters to power receiver
High bandwidth：10.2Gbps
Support IR/RS232 passthrough.
Use HDBaseT technology.
LED indicators show work status.
Note: Please use a CAT5e cable with low impedance (Shielded twisted pair will be
better and should be well grounded) for good transmission effect.
1.3 Package Contents
1 x TPUH421T Transmitter
1 x TPUH421R Receiver
4 x Mounting Ears with 8 Screws
8 x Black Plastic Cushions
2 x RS232 Cables
1 x Power Adapter (DC 24V 1.25A)
1 x User Manual
Notes: If you find any defective or missing parts, please contact your local dealer.
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Ultra-thin HDBaseT Extender
No.
Name
Description
①
LINK
HDBT Link status indicator:
OFF: No Link
GREEN:Link Successful
Blinking GREEN: Link abnormal
②
HDCP
HDCP compliant indicator
OFF: No HDMI traffic (no picture)
GREEN: Traffic with HDCP.
Blinking GREEN: Traffic without HDCP
③
Power
OFF: No power; RED: DC power present.
④
RS232
RS232 connector.
⑤
IR IN
Connect with 5V/12V IR receiver (with carrier) to collect
infrared signal, work with far-end IR OUT port
⑥
IR OUT
Connect with 5V/12V IR Emitter to send infrared signal, work
with far-end IR IN port
⑦
HDMI IN
Connect with HDMI source
⑧
HDBT OUT
Connect to the HDBT IN socket on the TPUH421R via CAT5e/
CAT6a cable, support unidirectional PoE.
⑨
ETHERNET
100M Ethernet interface, when need to work in a LAN, one of
these 4 ports (both the Ethernet ports of TPUH421T and
TPUH421R) should be used for internet access, and the others
⑩
ETHERNET
Tx Rx
HDCPLINK
TX
2. Panel Description
2.1 TPUH421T
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Ultra-thin HDBaseT Extender
can be connected with computers. If they are well connected,
the yellow LED indicators on the corresponding ports will keep
blink and the green ones will keep on when working.
⑪
DC 24V
Connect with DC24V 1.25A power adaptor.
No.
Name
Description
①
LINK
HDBT Link status indicator:
OFF: No Link
GREEN:Link Successful
Blinking GREEN: Link abnormal
②
HDCP
HDCP compliant indicator
OFF: No HDMI traffic (no picture)
GREEN: Traffic with HDCP.
Blinking GREEN: Traffic without HDCP
③
Power
OFF: No power; RED: DC power present.
④
RS232
RS232 connector.
⑤
IR IN
Connect with 5V/12V IR receiver (with carrier) to collect infrared
signal, work with far-end IR OUT port
⑥
IR OUT
Connect with 5V/12V IR Emitter to send infrared signal, work with
far-end IR IN port
⑦
HDMI OUT
Connect with HDMI display
Tx Rx
HDCPLINK
RX
Pictures shown in this manual are only for reference.
2.2 TPUH421R
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Ultra-thin HDBaseT Extender
⑧
HDBT IN
Connect to the HDBT OUT socket on the TPUH421T via CAT5e/
CAT6a cable.
⑨
ETHERNET
Ethernet ports, when need to work in a LAN, one of these 4 ports
(both the Ethernet ports of TPUH421T and TPUH421R) should
be used for internet access, and the others can be connected
with computers. If they are well connected, the yellow LED
indicators on the corresponding ports will keep blink and the
green ones will keep on when working.
⑩
ETHERNET
⑪
DC 24V
Connect with DC24V 1.25A power adaptor (Not necessary if
TPUH421T connects with power).
TIA/EIA T568A
TIA/EIA T568B
Pin
Cable color
Pin
Cable color
1
green white
1
orange white
2
green
2
orange
3
orange white
3
green white
4
blue 4 blue 5 blue white
5
blue white
6
orange
6
green
7
brown white
7
brown white
8
brown
8
brown
1st
Ground
4--5
1st
Ground
4--5
2nd
Ground
3--6
2nd
Ground
1--2
3rd
Group
1--2
3rd
Group
3--6
4th
Group
7--8
4th
Group
7--8
Pictures shown in this manual are only for reference.
2.3 Twisted Pair Cable Description
The twisted pair used in this extender MUST be a straight-through cable.
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Notice: Cable connectors
MUST be metal one, the
shielded layer of cable
MUST be connected to the
connector’s metal shell, to
make a better transmission.
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Receiver
Tx Rx
Transmitter
Tx Rx
CAT5e/ 6A Cable
HDTV
S
t
a
n
d
b
y
Laptop
INTERNET
Wireless Router
Blu-ray DVD
HDMI Cable
HDMI Cable
3. System Connection
3.1 Usage Precautions
1) System should be installed in a clean environment and has a prop temperature and
humidity.
2) All of the power switches, plugs, sockets and power cords should be insulated and
safety.
3) All devices should be connected before power on.
4) Use shielded straight-thru CAT5e/CAT6a cable with TIA/EIA T568B terminations for
good transmission effect.
3.2 System Diagram
3.3 Connection Procedure
Step1. Connect HDMI source (such as DVD player) to HDMI IN port of TPUH421T with
HDMI cable.
Step2. Connect HDBT OUT port of TPUH421T and HDBT IN port of TPUH421R with
single CAT5e/CAT6a cable.
Step3. Connect HDMI displayer (such as HDTV) to HDMI OUT port of TPUH421R with
HDMI cable.
Step4. Both TPUH421T and TPUH421R have IR IN and OUT. When one model use for
IR signal receiver, the IR signal must be sent out by the other model.
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Ultra-thin HDBaseT Extender
For example: When “IR IN” of TPUH421R connects with an IR receiver, the IR
Emitter must be connected to “IR OUT” of TPUH421T.
Step5. To set as a LAN, one of the four ETHERNET ports of TPUH421T and TPUH421R
should be used for Internet access, and the others can be connected with
computers.
Step6. Connect the RS232 port of the computer and the RS232 port of TPUH421T or
TPUH421R (any one is able to work as the RS232 signal can be transmitted
bi-directionally) by using a RS232 cable.
Step7. Connect with DC24V power adaptor(s) separately or only connect power adaptor
to TPUH421T).
3.4 Application
TPUH421 has a good application in various occasions, such as computer realm,
monitoring, big screen displaying, meeting room, education and bank & securities
institution etc.
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Ultra-thin HDBaseT Extender
Model
Spec
TPUH421T
TPUH421R
Input
Input Signal
1 HDMI,1 IR in, 1 RS232
1 IR in, 1 HDBaseT, 1
RS232
Input Connector
1 HDMI female
1 3.5mm mini jack for IR IN
1 3P captive connector
1 3.5mm mini jack for IR in
1 RJ-45
1 3P captive connector
Video Signal
HDMI1.4a
HDMI1.4a
Audio
Digital audio, transmit
through HDMI audio
Digital audio, transmit
through HDMI audio
Output
Output
1 HDBaseT, 1 IR out, 1
RS232
1 HDMI, 1 IR out, 1 RS232
Output Connector
1 RJ-45
1 3.5mm mini jack for IR out
1 3P captive connector
1 HDMI female
1 3.5mm mini jack for IR out
1 3P captive connector
Ethernet Port
Connector
2 Black RJ45, with a dual
color indicator(Green &
Yellow)
2 Black RJ45, with a dual
color indicator(Green &
Yellow)
Ethernet
Transmission Speed
Adaptive 10M/100M (max), full duplex or half duplex.
General
Transmission Mode
HDBaseT
Resolution
800x600@60Hz、1024x768@Hz、1280x720@60Hz、
1280x1024@60Hz 、1366x768@60Hz、1600x1200@60Hz
1920x1080@60Hz、1920x1200@60Hz、3D、4K×2K
Transmission
Distance
1080P: 100m
4K×2K: 70m
Bandwidth
10.2Gbps
HDMI Standard
HDCP2.2
Impedance
75Ω
Temperature
0~ 50℃
Humidity
0% ~ 90%
Power Consumption
10W
Power Supply
Input: 100VAC~240VAC, 50/60Hz; Output: 24VDC 1.25A
4. Specification
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Ultra-thin HDBaseT Extender
Dimension (W*H*D)
152mmx16mmx84mm
Net Weight
186g
196g
NOTE: All nominal levels are at ±10%.
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RS23 2 IR IN I R OUT HDMI I N H DBT OU T DC 24VETHE RNET ETHERNE T
TPUH421
T
HDCP
LINK
T
X
Tx Rx
84 mm
16 mm
152 mm
RS23 2 IR IN IR OU T HDM I OUT HDBT I N DC 24VETHE RNET ETH ERNE T
TPUH421
R
Tx Rx
HDCP
LINK
R
X
84 mm
16 mm
152 mm
5. Panel Drawing
5-1 TPUH421T
5-2 TPUH421R
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Ultra-thin HDBaseT Extender
Problems
Causes
Solutions
Output images in
display show with ghost
Incorrect setting on the
display
Check the display’s setting
A cable of bad quality
Try another high quality
connection cable
No output image when
switching
No signal at the input / output
end
Check with oscilloscope or
multimeter if there is any
signal at the input / output
end.
Fail or loose connection
Make sure the connection
is good
The extender is broken
Send it to authorized
dealer for repairing.
Cannot control the
device by control device
(e.g. a PC) through
RS232 port
Wrong RS232
communication parameters
Make sure the RS232
communication parameters
are correct.
The device has already been
broken
Send it to authorized
dealer for repairing.
Cannot recognize
device connected to the
ETHERNET port
The connected device has
the same IP address with the
extender
Change the IP address of
the extender or the
connected device.
Static becomes
stronger when
connecting the video
connectors
Bad grounding
Check the grounding and
make sure it is connected
well.
Cannot control the
device by RS232 / IR
The device has already been
broken
Send it to authorized
dealer for repairing.
6. Troubleshooting & Maintenance
If your problem persists after following the above troubleshooting steps, seek further
help from authorized dealer or our technical support.
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Ultra-thin HDBaseT Extender
7. After-sales Service
If there appear some problems when running the device, please check and deal with the
problems reference to this user manual. Any transport costs are borne by the users
during the warranty.
1) Product Limited Warranty: PTN warrants that its products will be free from defects
in materials and workmanship for three years, which starts from the first day the
product leaves warehouse (check the SN mark on the product).
Proof of purchase in the form of a bill of sale or receipted invoice must be presented
to obtain warranty service.
2) What the warranty does not cover:
Warranty expiration.
Factory applied serial number has been altered or removed from the product.
Damage, deterioration or malfunction caused by:
Normal wear and tear
Use of supplies or parts not meeting our specifications
No certificate or invoice as the proof of warranty.
The product model showed on the warranty card does not match with the
model of the product for repairing or had been altered.
Damage caused by force majeure.
Servicing not authorized
Any other causes which does not relate to a product defect
Delivery, installation or labor charges for installation or setup of the product
3) Technical Support: Email to our after-sales department or make a call, please
inform us the following information about your cases.
Product version and name.
Detailed failure situations.
The formation of the cases.
Remarks: For any questions or problems, please try to get help from your local
distributor or email PTN at: support@PTN-electronics.com.
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PTN Electronics Limited
Tel: +86-755-2846 1819
Fax: +86-755-8471 7796
Email: info@PTN-electronics.com
Website: www.PTN-electronics.com
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