Psion 9160RA2050 User Manual
DRAFT
9160
Wireless Gateway
User Manual
December 21, 2005 Part No. 8000009.A
ISO 9001 Certified
Quality Management System
© Copyright 2005 by Psion Teklogix Inc., Mississauga, Ontario
This document and the information it contains is the property of Psion Teklogix Inc.,
is issued in strict confidence, and is not to be reproduced or copied, in whole or in
part, except for the sole purpose of promoting the sale of Psion Teklogix manufactured goods and services. Furthermore, this document is not to be used as a basis for
design, manufacture, or sub-contract, or in any manner detrimental to the interests of
Psion Teklogix Inc.
All trademarks are the property of their respective holders.
Return-To-Factory Warranty
Psion Teklogix warrants a return-to-factory warranty for a period of one year. Please
contact your local Psion Teklogix office for details. For a list of offices, please refer
to Appendix A: “Support Services And Worldwide Offices”. The warranty on Psion
Teklogix manufactured equipment does not extend to any product that has been
tampered with, altered, or repaired by any person other than an employee of an
authorized Psion Teklogix service organization. See Psion Teklogix terms and
conditions of sale for full details.
Service
When requesting service, please provide information concerning the nature of the
failure and the manner in which the equipment was used when the failure occurred.
Type, model, and serial number should also be provided. Before returning any
products to the factory, call the Customer Services Group for a Return
Authorization number.
Support Services
Psion Teklogix provides a complete range of product support services to its
customers. For detailed information, please refer to Appendix A: “Support Services
And Worldwide Offices”.
Disclaimer
Every effort has been made to make this material complete, accurate, and up-todate. In addition, changes are periodically added to the information herein; these
changes will be incorporated into new editions of the publication.
Psion Teklogix Inc. reserves the right to make improvements and/or changes in the
product(s) and/or the program(s) described in this document without notice, and
shall not be responsible for any damages, including but not limited to consequential
damages, caused by reliance on the material presented, including but not limited to
typographical errors.
TABLE OF CONTENTS
Approvals and Safety Summary ..........................xiii
Chapter 1: Introduction
1.1 About This Manual..............................3
1.2 Online Help Features, Supported Browsers, And Limitations ........ 6
1.3 Text Conventions . . .............................7
1.4 Overview Of The 9160 Wireless Gateway . . ................7
1.5 Features and Benefits.............................8
1.5.1 IEEE Standards Support And Wi-Fi Compliance. . . ..........8
1.5.2 Wireless Features............................. 9
1.5.3 Security Features ............................. 9
1.5.4 Out-of-the-Box Guest Interface......................10
1.5.5 Clustering And Auto-Management....................10
1.5.6 Networking................................11
1.5.7 SNMP Support . .............................11
1.5.8 Maintainability ..............................11
1.6 What’s Next?.................................11
Chapter 2: Installation Requirements
2.1 Choosing The Right Location ........................15
2.1.1 Environment................................15
2.1.1.1 9160 Wireless Gateway . .......................15
2.1.2 Maintenance................................16
2.1.3 Radios...................................16
2.1.4 Power And Antenna Cables........................16
2.1.4.1 Power.................................16
2.1.4.2 Antennas ...............................17
2.2 Connecting To External Devices.......................18
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2.2.1 Ports...................................18
2.2.2 LAN Installation: Overview.......................19
2.2.3 LAN Installation: Ethernet........................ 19
2.2.3.1 Ethernet Cabling........................... 19
2.2.4 Status Indicators (LEDs)......................... 20
2.2.5 Connecting A Video Display Terminal................. 20
2.3 Changing The Configuration With A Web Browser............20
Chapter 3: PreLaunch Checklist
3.1 The 9160 Wireless Gateway ........................ 23
3.1.1 Default Settings For The 9160 Wireless Gateway............ 23
3.1.2 What The Access Point Does Not Provide ............... 26
3.2 Administrator’s Computer ......................... 26
3.3 Wireless Client Computers.........................27
3.4 Understanding Dynamic And Static IP Addressing On The 9160 Wireless
Gateway...................................28
3.4.1 How Does The Access Point Obtain An IP Address At Startup?.... 29
3.4.2 Dynamic IP Addressing.........................29
3.4.3 Static IP Addressing...........................30
3.4.4 Recovering An IP Address........................ 30
Chapter 4: Quick Steps For Setup And Launch
4.1 Unpack The 9160 Wireless Gateway . ...................33
4.1.1 9160 Wireless Gateway Hardware And Ports . . ............33
4.1.2 What’s Inside The 9160 Wireless Gateway?. . . ............34
4.2 Connect The Access Point To Network And Power ............34
4.2.1 A Note About Setting Up Connections For A Guest Network ..... 36
4.2.1.1 Hardware Connections For A Guest VLAN. ............ 36
4.3 Power On The Access Point ........................36
4.4 Run KickStart To Find Access Points On The Network .......... 37
4.5 Log On To The Administration Web Pages................. 41
4.5.1 Viewing Basic Settings For Access Points................ 42
4.6 Configure ‘Basic Settings’ And Start The Wireless Network ....... 42
4.6.1 Default Configuration.......................... 44
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4.7 What’s Next?.................................44
4.7.1 Make Sure The Access Point Is Connected To The LAN.........44
4.7.2 Test LAN Connectivity With Wireless Clients..............44
4.7.3 Secure And Fine-tune The Access Point Using Advanced Features . . . 44
Chapter 5: Configuring Basic Settings
5.1 Navigating To Basic Settings.........................47
5.2 Review / Describe The Access Point.....................48
5.3 Provide Administrator Password And Wireless Network Name.......49
5.4 Set Configuration Policy For New Access Points..............50
5.5 Update Basic Settings ............................51
5.6 Summary Of Settings.............................51
5.7 Basic Settings For A Standalone Access Point................52
5.8 Your Network At A Glance: Understanding Indicator Icons.........52
Chapter 6: Managing Access Points & Clusters
6.1 Overview...................................55
6.2 Navigating To Access Points Management .................55
6.3 Understanding Clustering ..........................56
6.3.1 What Is A Cluster? ............................56
6.3.2 How Many APs Can A Cluster Support? . ................56
6.3.3 What Kinds Of APs Can Cluster Together?................56
6.3.4 Which Settings Are Shared As Part Of The Cluster Configuration And
Which Are Not?..............................57
6.3.4.1 Settings Shared In The Cluster Configuration............57
6.3.4.2 Settings Not Shared By The Cluster .................58
6.3.5 Cluster Mode ...............................58
6.3.6 Standalone Mode .............................58
6.3.7 Cluster Formation.............................59
6.3.8 Cluster Size And Membership ......................59
6.3.9 Intra-Cluster Security...........................60
6.3.10Auto-Synch Of Cluster Configuration ..................60
6.4 Understanding Access Point Settings ....................60
6.5 Modifying The Location Description ....................61
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6.6 Removing An Access Point From The Cluster...............61
6.7 Adding An Access Point To A Cluster................... 62
6.8 Navigating To Configuration Information For A Specific AP And Managing
Standalone APs............................... 63
6.8.1 Navigating To An AP By Using Its IP Address In A URL.......63
Chapter 7: Managing User Accounts
7.1 Overview ..................................67
7.2 Navigating To User Management For Clustered Access Points...... 68
7.3 Viewing User Accounts........................... 68
7.4 Adding A User ...............................69
7.5 Editing A User Account...........................70
7.6 Enabling And Disabling User Accounts ..................70
7.6.1 Enabling A User Account........................71
7.6.2 Disabling A User Account ........................71
7.7 Removing A User Account......................... 71
7.8 Backing Up And Restoring A User Database................ 71
7.8.1 Backing Up The User Database..................... 71
7.8.2 Restoring A User Database From A Backup File ............ 72
Chapter 8: Session Monitoring
8.1 Navigating To Session Monitoring..................... 75
8.2 Understanding Session Monitoring Information.............. 76
8.3 Viewing Session Information For Access Points.............. 77
8.4 Sorting Session Information......................... 78
8.5 Refreshing Session Information....................... 78
Chapter 9: Channel Management
9.1 Navigating To Channel Management.................... 81
9.2 Understanding Channel Management.................... 81
9.2.1 How It Works In A Nutshell.......................82
9.2.2 For The Curious: More About Overlapping Channels . . . ......82
9.2.3 Example: A Network Before And After Channel Management..... 82
9.3 Configuring And Viewing Channel Management Settings.........84
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9.3.1 Stopping/Starting Automatic Channel Assignment . . ..........84
9.3.2 Viewing Current Channel Assignments And Setting Locks .......85
9.3.2.1 Update Current Channel Settings (Manual)..............86
9.3.3 Viewing Last Proposed Set Of Changes . ................86
9.3.4 Configuring Advanced Settings (Customizing And Scheduling Channel
Plans)...................................86
9.3.4.1 Update Advanced Settings......................88
Chapter 10: Wireless Neighborhood
10.1 Navigating To Wireless Neighborhood....................91
10.2 Understanding Wireless Neighborhood Information. . . ..........91
10.3 Viewing Wireless Neighborhood.......................92
10.4 Viewing Details For A Cluster Member...................94
Chapter 11: The Ethernet (Wired) Interface
11.1 Navigating To Ethernet (Wired) Settings...................99
11.1.1Setting The DNS Name.........................100
11.1.2 Enabling Or Disabling Guest Access . . . ...............100
11.1.2.1Configuring An Internal LAN And A Guest Network.......100
11.1.2.2Enabling Or Disabling Guest Access................101
11.1.2.3Specifying A Virtual Guest Network................101
11.1.3 Enabling / Disabling Virtual Wireless Networks On The AP. . . . . . 102
11.1.4Configuring Internal Interface Ethernet Settings............102
11.1.5Configuring Guest Interface Ethernet (Wired) Settings.........104
11.1.6Updating Settings............................104
Chapter 12: Setting the Wireless Interface
12.1 Navigating To Wireless Settings......................107
12.2 Configuring 802.11d Regulatory Domain Support.............108
12.3 Configuring The Radio Interface......................108
12.4 Configuring “Internal” Wireless LAN Settings ..............110
12.5 Configuring “Guest” Network Wireless Settings .............111
12.6 Updating Settings..............................111
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Chapter 13: Configuring Security
13.1 Understanding Security Issues On Wireless Networks ...........115
13.1.1How Do I Know Which Security Mode To Use?............115
13.1.2 Comparison Of Security Modes For Key Management, Authentication And
Encryption Algorithms .........................116
13.1.2.1When To Use Plain-text.......................117
13.1.2.2When To Use Static WEP......................117
13.1.2.3 When To Use IEEE 802.1x . . ...................118
13.1.2.4When To Use WPA/WPA2 Personal (PSK).............119
13.1.2.5When To Use WPA/WPA2 Enterprise (RADIUS) .........120
13.1.3Does Prohibiting The Broadcast SSID Enhance Security?.......122
13.1.4How Does Station Isolation Protect The Network?...........123
13.2 Configuring Security Settings: Broadcast SSID, Station Isolation, and Security
Mode ....................................124
13.2.1Plain-text.................................126
13.2.1.1Guest Network............................126
13.2.2Static WEP................................126
13.2.2.1Rules To Remember For Static WEP................129
13.2.2.2Example Of Using Static WEP...................129
13.2.2.3Static WEP With Transfer Key Indexes On Client Stations.....131
13.2.3 IEEE 802.1x ...............................131
13.2.4WPA/WPA2 Personal (PSK).......................133
13.2.5WPA/WPA2 Enterprise (RADIUS)...................136
13.3 Updating Settings..............................139
Chapter 14: Setting up Guest Access
14.1 Understanding The Guest Interface.....................143
14.2 Configuring The Guest Interface......................144
14.2.1Configuring A Guest Network On A Virtual LAN...........144
14.2.2Configuring The Welcome Screen (Captive Portal)...........145
14.3 Using The Guest Network As A Client...................146
14.4 Deployment Example............................146
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Chapter 15: Configuring VLANs
15.1 Navigating To Virtual Wireless Network Settings.............149
15.2 Configuring VLANs............................149
15.3 Updating Settings..............................151
Chapter 16: Configuring Radio Settings
16.1 Understanding Radio Settings.......................155
16.2 Navigating To Radio Settings .......................156
16.3 Configuring Radio Settings.........................157
16.4 Updating Settings..............................160
Chapter 17: MAC Address Filtering
17.1 Navigating To MAC Filtering Settings...................163
17.2 Using MAC Filtering............................164
17.3 Updating Settings..............................164
Chapter 18: Load Balancing
18.1 Understanding Load Balancing.......................167
18.1.1 Identifying Imbalance: Overworked Or Under-utilized Access Points . 167
18.1.2 Specifying Limits For Utilization And Client Associations . . . . . . 167
18.1.3Load Balancing And QoS........................168
18.2 Navigating To Load Balancing Settings..................168
18.3 Configuring Load Balancing........................169
18.4 Updating Settings..............................170
Chapter 19: Quality of Service (QoS)
19.1 Understanding QoS.............................173
19.1.1QoS And Load Balancing........................173
19.1.2 802.11e And WMM Standards Support. . ...............173
19.1.3QoS Queues And Parameters To Coordinate Traffic Flow.......174
19.1.3.1QoS Queues And Type Of Service (ToS) On Packets.......174
19.1.3.2 EDCF Control Of Data Frames And Arbitration Interframe Spaces 176
19.1.3.3 Random Backoff And Minimum/Maximum Contention Windows 177
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19.1.3.4Packet Bursting For Better Performance ..............178
19.1.3.5 Transmission Opportunity (TXOP) Interval For Client Stations . . 178
19.2 Configuring QoS Queues..........................178
19.2.1Configuring AP EDCA Parameters...................180
19.2.2Enabling/Disabling Wi-Fi Multimedia..................182
19.2.3Configuring Station EDCA Parameters.................183
19.3 Updating Settings..............................184
Chapter 20: Wireless Distribution System
20.1 Understanding The Wireless Distribution System.............187
20.1.1Using WDS To Bridge Distant Wired LANs..............187
20.1.2 Using WDS To Extend Network Beyond The Wired Coverage Area. .188
20.1.3 Backup Links and Unwanted Loops In WDS Bridges . . . ......189
20.1.4Security Considerations Related To WDS Bridges...........190
20.2 Configuring WDS Settings.........................190
20.2.1Example Of Configuring A WDS Link.................194
20.3 Updating Settings..............................195
Chapter 21: Network Time Protocol Server
21.1 Navigating To Time Protocol Settings...................199
21.2 Enabling Or Disabling A Network Time Protocol (NTP) Server......200
21.3 Updating Settings..............................200
Chapter 22: The Administrator Password
22.1 Navigating To Administrator Password Setting ..............203
22.2 Setting The Administrator Password....................203
22.3 Updating Settings..............................204
Chapter 23: Maintenance And Monitoring
23.1 Interfaces . . . ...............................207
23.1.1Ethernet (Wired) Settings........................208
23.1.2Wireless Settings.............................208
23.2 Event Logs .................................208
23.2.1Log Relay Host For Kernel Messages..................209
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23.2.1.1 Understanding Remote Logging . . . ...............209
23.2.1.2Setting Up The Log Relay Host...................210
23.2.1.3 Enabling Or Disabling The Log Relay Host On The Status,
Events Page.............................211
23.2.2Events Log................................212
23.3 Transmit/Receive Statistics . . . ......................212
23.4 Associated Wireless Clients ........................214
23.4.1Link Integrity Monitoring........................214
23.4.2 What Is The Difference Between An Association And A Session? . . 215
23.5 Neighboring Access Points . . . ......................215
23.6 Rebooting The Access Point . . ......................218
23.7 Resetting The Configuration To Factory Defaults.............218
23.8 Upgrading The Firmware..........................219
23.8.1Update..................................221
23.8.2Verifying The Firmware Upgrade....................221
Chapter 24: Backing Up The Configuration
24.1 Navigating To Backup And Restore Settings ...............225
24.2 Backing Up Configuration Settings For An
Access Point................................225
24.3 Restoring Access Point Settings To A Previous Configuration . . . . . . 226
Chapter 25: Specifications
25.1 Physical Description............................229
25.2 Environmental Requirements........................229
25.3 AC Power Requirements..........................229
25.4 Power Over Ethernet Requirements....................230
25.5 Processor And Memory ..........................230
25.6 Network Interfaces . ............................230
25.7 Mini-PCI Card Radios...........................230
Psion Teklogix 9160 Wireless Gateway User Manual ix
Contents
Appendices
Appendix A: Support Services And Worldwide Offices
A.1 Technical Support ..............................A-1
A.2 Product Repairs ...............................A-1
A.3 Worldwide Offices .............................A-2
Appendix B: Port Pinouts And Cable Diagrams
B.1 Console Port.................................B-1
B.2 Serial Cable Descriptions..........................B-2
B.3 RJ-45 Connector Pinouts (10BaseT/100BaseT Ethernet)..........B-3
Appendix C: Configuring Security Settings On Wireless Clients
C.1 Network Infrastructure And Choosing Between Built-in Or External Authenti-
cation Server.................................C-4
C.1.1 Using The Built-in Authentication Server (EAP-PEAP)........C-4
C.1.2 Using An External RADIUS Server With
EAP-TLS Certificates Or EAP-PEAP .................C-4
C.2 Make Sure The Wireless Client Software Is Up-to-Date..........C-5
C.3 Accessing The Microsoft Windows Wireless Client Security Settings. . . C-5
C.4 Configuring A Client To Access An Unsecure Network (Plain-text Mode)C-7
C.5 Configuring Static WEP Security On A Client...............C-8
C.6 Configuring IEEE 802.1x Security On A Client . . ...........C-11
C.6.1 IEEE 802.1x Client Using EAP/PEAP ................C-11
C.6.2 IEEE 802.1x Client Using EAP/TLS Certificate ...........C-14
C.7 Configuring WPA/WPA2 Enterprise (RADIUS) Security On A Client . C-18
C.7.1 WPA/WPA2 Enterprise (RADIUS) Client Using EAP/PEAP....C-19
C.7.2 WPA/WPA2 Enterprise (RADIUS) Client Using
EAP-TLS Certificate.........................C-23
C.8 Configuring WPA/WPA2 Personal (PSK) Security
On A Client................................C-27
C.9 Configuring An External RADIUS Server To Recognize The 9160 Wireless
Gateway..................................C-30
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C.10Obtaining A TLS-EAP Certificate For A Client............. C-34
Appendix D: Troubleshooting
D.1 Wireless Distribution System (WDS) Problems And Solutions . . . . . . D-3
D.2 Cluster Recovery..............................D-4
D.2.1 Reboot Or Reset Access Point.....................D-4
D.2.2 Stop Clustering And Reset Each Access Point In The Cluster . . . . . D-5
Appendix E: Glossary
Index............................................I
Psion Teklogix 9160 Wireless Gateway User Manual xi
APPROVALS AND SAFETY SUMMARY
DECLARATION OF CONFORMITY
Product: 9160 Wireless Gateway
Application of
Council Directives: EMC Directive:89/336/EEC
Low Voltage Directive:73/23/EEC
R&TTE Directive: 1999/5/EEC
Conformity Declared
to Standards: EN 55022: 2003 Class B
EN 61000-3-2; EN 61000-3-3
EN 55024:2003
ETSI EN 300 328:2003
ETSI EN 301 489-17:2002
EN 60950-1: 2001
Manufacturer: PSION TEKLOGIX INC.
2100 Meadowvale Blvd.
Mississauga, Ontario; Canada L5N 7J9
Year of Manufacture: 2005
Manufacturer’s Address in the
European Community: PSION TEKLOGIX S.A.
La Duranne
135 Rue Rene Descartes; BP 421000
13591 Aix-En-Provence
Cedex 3; France
Type of Equipment: Information Technology Equipment
Equipment Class: Commercial and Light Industrial
Psion Teklogix 9160 Wireless Gateway User Manual xiii
Approvals And Safety Summary
FCC Statement
FCC DECLARATION OF CONFORMITY (DOC)
Applicant’s Name & Address: PSION TEKLOGIX
2100 Meadowvale Blvd.
Mississauga, Ontario, Canada L5N 7J9
Telephone No.: (905) 813-9900
US Representative’s Name & Address: Psion Teklogix Corp.
1810 Airport Exchange Blvd., Suite 500
Erlanger, Kentucky, 41018, USA
Telephone No.: (859) 372-4329
Equipment Type/ Environment Use: Computing Devices
Trade Name / Model No.: 9160 Wireless Gateway
Year of Manufacture: 2005
Standard(s) to which Conformity is Declared:
The 9160 Wireless Gateway, supplied by Psion Teklogix, has been tested and found to
comply with FCC PART 15, SUBPART B - UNINTENTIONAL RADIATORS,
CLASS B COMPUTING DEVICES FOR HOME & OFFICE USE.
Applicant: Psion Teklogix Inc.
Legal Representative in US: Psion Teklogix Corp.
The 9160 Wireless Gateway has been tested and found to comply with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
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Psion Teklogix 9160 Wireless Gateway User Manual
Mississauga, Ontario, Canada
Erlanger, Kentucky, USA
Approvals And Safety Summary
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used according to the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which is
found by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment or devices.
• Connect the equipment to an outlet other than the receiver's.
• Consult a dealer or an experienced radio/TV technician for assistance.
FCC Caution: Any change or modification to the product not expressly
approved by Psion Teklogix could void the user's authority to
operate the device.
RF Radiation Exposure Statement
To comply with the FCC and ANSI C95.1 RF exposure limits, the antenna(s) for
this device must comply with the following:
• All Access Point antennas must operate with a separation distance of at least
25 cm (9.8 in.) from all persons using the cable provided, and must not be
co-located or operating in conjunction with any other antenna or transmitter.
Note: Dual antennas used for diversity operation are not considered co-located.
Industry Canada (IC) Department Of Communications Notice
This Class B digital apparatus complies with Canadian ICES-003 and RSS-210.
“To prevent radio interference to the licensed service, this device is intended to be
operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.”
Cet appareil numérique de la classe B est conforme à la norme NMB-003 et CNR210 du Canada.
“Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une
licence, il doit être utilisé à l'intérieur et devrait être placé loin des fenêtres afin de
fournir un écran de blindage maximal. Si le matériel (ou son antenne d'émission) est
installé à l'extérieur, il doit faire l'objet d'une licence.”
Psion Teklogix 9160 Wireless Gateway User Manual xv
Approvals And Safety Summary
SAFETY APPROVALS
CSA, NRTL/C and CB.
CE MARKING
When used in a residential, commercial or light industrial environment, the product and
its approved UK and European peripherals fulfill all requirements for CE marking.
R&TTE DIRECTIVE 1999/5/EC
This equipment complies with the essential requirements of EU Directive
1999/5/EC (Declaration available: www.psionteklogix.com).
Cet équipement est conforme aux principales caractéristiques définies dans la
Directive européenne RTTE 1999/5/CE. (Déclaration disponible sur le site:
www.psionteklogix.com).
Die Geräte erfüllen die grundlegenden Anforderungen der RTTE-Richtlinie
(1999/5/EG). (Den Wortlaut der Richtlinie finden Sie unter:
www.psionteklogix.com).
Questa apparecchiatura è conforme ai requisiti essenziali della Direttiva Europea
R&TTE 1999/5/CE. (Dichiarazione disponibile sul sito: www.psionteklogix.com).
Este equipo cumple los requisitos principales de la Directiva 1995/5/CE de la UE,
“Equipos de Terminales de Radio y Telecomunicaciones”. (Declaración disponible
en: www.psionteklogix.com).
Este equipamento cumpre os requisitos essenciais da Directiva 1999/5/CE do Parlamento Europeu e do Conselho (Directiva RTT). (Declaração disponível no
endereço: www.psionteklogix.com).
Ο εξοπλισμός αυτός πληροί τις βασικές απαιτήσεις της κοινοτικής οδηγίας EU
R&TTE 1999/5/EΚ. (Η δήλωση συμμόρφωσης διατίθεται στη διεύθυνση:
www.psionteklogix.com)
Deze apparatuur voldoet aan de noodzakelijke vereisten van EU-richtlijn betreffende radioapparatuur en telecommunicatie-eindapparatuur 199/5/EG. (verklaring
beschikbaar: www.psionteklogix.com).
Dette udstyr opfylder de Væsentlige krav i EU's direktiv 1999/5/EC om Radio- og
teleterminaludstyr. (Erklæring findes på: www.psionteklogix.com).
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Dette utstyret er i overensstemmelse med hovedkravene i R&TTE-direktivet
(1999/5/EC) fra EU. (Erklæring finnes på: www.psionteklogix.com).
Utrustningen uppfyller kraven för EU-direktivet 1999/5/EC om ansluten teleutrustning och ömsesidigt erkännande av utrustningens överensstämmelse (R&TTE).
(Förklaringen finns att läsa på: www.psionteklogix.com).
Tämä laite vastaa EU:n radio- ja telepäätelaitedirektiivin (EU R&TTE Directive
1999/5/EC) vaatimuksia. (Julkilausuma nähtävillä osoitteessa:
www.psionteklogix.com).
Psion Teklogix tímto prohlašuje, že 9160 Wireless Gateway je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1995/5/ES (NV č. 426/2000 Sb.)
a Prohlášení o shodě je k dispozici na www.psionteklogix.com.
Toto zarízení lze provozovat v České republice na základě generální licence č. GL-12/R/2000.
Psion Teklogix týmto vyhlasuje, že 9160 Wireless Gateway spĺňa základné požiadavky a
všetky príslušné ustanovenia Smernice 1995/5/ES (NV č. 443/2001 Z.z.) a Vyhlásenie o
zhode je k dispozícii na www.psionteklogix.com.
Toto zariadenie je možné prevádzkovat’ v Slovenskej republike na základe Všeobecného
povolenia č. VPR-01/2001.
IMPORTANT SAFETY INSTRUCTIONS
This safety information is for the protection of both operating and service personnel.
• The 9160 must be installed by a qualified Psion Teklogix installer—failure
to have the 9160 properly installed will void the Manufacturer’s warranty.
• The mains power cord (if sold separately) shall comply with National safety
regulations of the country where the equipment is to be used.
• Use of an attachment not recommended or sold by manufacturer may result
in fire, electric shock, or personal injury.
• To reduce risk of damage to the electric plug and cord when unplugging the
9160, pull the plug rather than the cord.
• Make sure the cord is positioned so that it is not stepped on, tripped over, or
otherwise subjected to damage or stress.
• Do not operate the 9160 with a damaged cord or plug. Replace immediately.
• Do not operate the 9160 if it has received a sharp blow, been dropped, or otherwise damaged in any way; it should be inspected by qualified service personnel.
• Do not disassemble the 9160; it should be repaired by qualified service personnel. Incorrect reassembly may result in electric shock or fire.
Psion Teklogix 9160 Wireless Gateway User Manual xvii
Approvals And Safety Summary
• To reduce risk of electric shock, unplug the 9160 from the outlet before
attempting any maintenance or cleaning.
• An extension cord should not be used unless absolutely necessary. Use of
an improper extension cord could result in fire or electric shock. If an extension cord must be used, make sure:
• The plug pins on the extension cord are the same number, size, and
shape as those on the adaptor.
• The extension cord is properly wired, in good electrical condition, and
that the wire size is larger than 16 AWG.
• The 9160 is designed for indoor use only; do not expose the 9160 to rain or snow.
DO NOT OPERATE IN AN EXPLOSIVE ATMOSPHERE
Operating Psion Teklogix equipment where explosive gas is present may
result in an explosion.
DO NOT REMOVE COVERS OR OPEN ENCLOSURES
To avoid injury, the equipment covers and enclosures should only be
removed by qualified service personnel. Do not operate the equipment
without the covers and enclosures properly installed.
DO NOT HOLD ANTENNA
To avoid discomfort due to the local heating effect of radio frequency
energy, do not touch the antenna when a 9160 is transmitting.
CONNECTION TO OUTDOOR ANTENNA
The outdoor antenna shall only be installed by Psion Teklogix
service professionals.
WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE) DIRECTIVE 2002/96/EC
This Product, and its accessories, comply with the requirements of the
Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC.
If your end-of-life Psion Teklogix product or accessory was first placed on
the European Union market on or after August 13
local country representative for details on how to arrange recycling.
For a list of international subsidiaries, please go to
xviii
Psion Teklogix 9160 Wireless Gateway User Manual
th
, 2005, contact your
www.psionteklogix.com
.
INTRODUCTION 1
1.1 About This Manual ..............................3
1.2 Online Help Features, Supported Browsers, And Limitations ........ 6
1.3 Text Conventions . . .............................7
1.4 Overview Of The 9160 Wireless Gateway . . ................ 7
1.5 Features and Benefits.............................8
1.5.1 IEEE Standards Support And Wi-Fi Compliance. . . . . . . . . . . 8
1.5.2 Wireless Features...........................9
1.5.3 Security Features...........................9
1.5.4 Out-of-the-Box Guest Interface...................10
1.5.5 Clustering And Auto-Management.................10
1.5.6 Networking.............................11
1.5.7 SNMP Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.5.8 Maintainability ...........................11
1.6 What’s Next?..................................11
Psion Teklogix 9160 Wireless Gateway User Manual 1
Chapter 1: Introduction
About This Manual
1.1 About This Manual
This manual describes the setup, configuration, administration, and maintenance of
one or more 9160 Wireless Gateways on a wireless network.
Chapter 1: Introduction
provides an overview of this manual and 9160 Wireless Gateway features.
Chapter 2: Installation Requirements
explains the physical installation of the 9160 Wireless Gateway, and how to
connect to the 9160 for diagnostics.
Chapter 3: PreLaunch Checklist
provides a quick check of required hardware components, software, client configurations, and compatibility issues.
Chapter 4: Quick Steps For Setup And Launch
is a step-by-step guide to setting up your 9160 Wireless Gateways and the
resulting wireless network.
Chapter 5: Configuring Basic Settings
provides instructions on configuring administrator access settings and new
access point settings.
Chapter 6: Managing Access Points & Clusters
describes access point clusters and how to navigate to specific access points
within clusters.
Chapter 7: Managing User Accounts
illustrates the user management capabilities for controlling client access to
access points.
Chapter 8: Session Monitoring
describes real-time session monitoring information, including client association,
data rates, transmit/receive statistics, signal strength, and idle time.
Chapter 9: Channel Management
describes how the 9160 Wireless Gateway automatically assigns radio channels
used by clustered access points to reduce mutual interference or interference
with other access points outside of its cluster.
Chapter 10: Wireless Neighborhood
provides a detailed view of neighborhood access points, including identifying
information, cluster status, and statistical information.
Psion Teklogix 9160 Wireless Gateway User Manual 3
Chapter 1: Introduction
About This Manual
Chapter 11: The Ethernet (Wired) Interface
describes how to configure the wired interface settings on the 9160
Wireless Gateway.
Chapter 12: Setting the Wireless Interface
describes how to configure the wireless address and related settings on the 9160
Wireless Gateway.
Chapter 13: Configuring Security
provides a number of authentication and encryption schemes to ensure that your
wireless infrastructure is accessed only by the intended users. The details of
each security mode are described.
Chapter 14: Setting up Guest Access
allows you to configure the 9160 Wireless Gateway for controlled guest access
to an isolated network.
Chapter 15: Configuring VLANs
describes how to configure multiple wireless networks on Virtual LANs (VLANs).
Chapter 16: Configuring Radio Settings
describes how to configure Radio Settings on the 9160 Wireless Gateway
Chapter 17: MAC Address Filtering
instructs how you can use MAC address filtering to control client access to your
wireless network.
Chapter 18: Load Balancing
describes how to configure Load Balancing on your wireless network, to allow
you to balance the distribution of wireless client connections across multiple
access points.
Chapter 19: Quality of Service (QoS)
provides instructions on configuring the parameters on multiple queues to
improve the throughput and performance of differentiated wireless traffic.
Chapter 20: Wireless Distribution System
describes how to configure the Wireless Distribution System (WDS) on the
9160 Wireless Gateway, enabling you to connect multiple access points which
can then communicate with one another wirelessly in a standardized way.
Psion Teklogix 9160 Wireless Gateway User Manual
4
Chapter 1: Introduction
About This Manual
Chapter 21: Network Time Protocol Server
describes how to configure the 9160 Wireless Gateway to use a specified
Network Time Protocol (NTP) server to synchronize computer clock times on
your network.
Chapter 22: The Administrator Password
controls access to the Administration Web pages for the 9160 Wireless Gateway. When the administration password is set and applied, the new password is
updated and shared by all access points in the cluster.
Chapter 23: Maintenance And Monitoring
describes the maintenance and monitoring tasks for individual access points
(not for cluster configurations).
Chapter 24: Backing Up The Configuration
shows how to backup a configuration file that can be used at a later date to
restore the access point to the previously saved configuration.
Chapter 25: Specifications
details the physical, environmental, and various operating specifications for the
9160 Wireless Gateway.
Appendix A: Support Services And Worldwide Offices
presents information for technical support, contacts, and the Psion Teklogix
worldwide web address.
Appendix B: Port Pinouts And Cable Diagrams
includes pinouts and diagrams of the ports and cables for the 9160.
Appendix C: Configuring Security Settings On Wireless Clients
details how to configure security settings on the client to match the security
mode being used by each network (AP) connection.
Appendix D: Troubleshooting
describes how to solve common problems possibly encountered while updating
network configurations on networks served by multiple, clustered access points.
Appendix E: Glossary
provides definitions and further details on terms featured in bold italics throughout the manual.
Psion Teklogix 9160 Wireless Gateway User Manual 5
Chapter 1: Introduction
Online Help Features, Supported Browsers, And Limitations
1.2 Online Help Features, Supported Browsers, And
Limitations
Online Help for the 9160 Wireless Gateway provides information about all fields
and features available on the user interface. The information in the Online Help is a
subset of the information available in the full User Manual.
Online Help information corresponds to each tab on the 9160 Wireless Gateway
Administration user interface. Click the Help button on a tab or the “More. . .” link
at the bottom of the online help panel on the UI for help information for the settings
on the current tab.
Psion Teklogix 9160 Wireless Gateway User Manual
6
Chapter 1: Introduction
Text Conventions
1.3 Text Conventions
Note: Notes highlight additional helpful information.
Important: These statements provide particularly important instructions or
additional information that is critical to the operation of the
computer and other equipment.
Warning: These statements provide important information that may prevent
injury, damage to the equipment, or loss of data.
An arrow next to field description information (usually in tables) indicates a recommended or suggested configuration setting for an option on the Access Point (AP).
Bold Italics
When you see a term written in bold italics, there is an entry for it in Appendix E:
Glossary, providing a definition and further details. Not all terms are highlighted in
the manual, but the Glossary is extensive, therefore please check there for any unfamiliar words or expressions.
1.4 Overview Of The 9160 Wireless Gateway
The 9160 Wireless Gateway provides continuous, high-speed access between your
wireless and Ethernet devices. It is an advanced, standards-based solution for wireless networking in small and medium-sized businesses. The 9160 Wireless Gateway
enables zero-administration wireless local area network (WLAN) deployment while
providing state-of-the-art wireless networking features.
The 9160 Wireless Gateway provides best-of-breed security, ease-of-administration
and industry standards—providing a standalone and fully-secured wireless network
without the need for additional management and security server software.
The 9160 Wireless Gateway is available as a single or dual-band access point with
one or two radios.
The single band access point can broadcast in the following modes.
• IEEE 802.11b.
• IEEE 802.11g.
• Atheros Turbo 2.4 GHz.
• Atheros Dynamic Turbo 2.4 GHz.
Psion Teklogix 9160 Wireless Gateway User Manual 7
Chapter 1: Introduction
Features and Benefits
The dual-band access point is capable of broadcasting in the following modes:
• IEEE 802.11b mode.
• IEEE 802.11g mode.
• IEEE 802.11a mode.
• Atheros Turbo 5 GHz.
• Atheros Dynamic Turbo 5 GHz.
• Atheros Turbo 2.4 GHz.
• Atheros Dynamic Turbo 2.4 GHz.
Important: Psion Teklogix terminals do not support Atheros Turbo modes
Given these capabilities, various hardware configurations for the end product are
possible. For example, a two-radio access point with dual-band capabilities is
capable of broadcasting in two different IEEE 802.11 modes simultaneously.
The following sections list features and benefits of the 9160 Wireless Gateway, and
tell you what’s next when you’re ready to get started.
and to prevent unnecessary radio overhead the use of Turbo mode
is not recommended.
1.5 Features and Benefits
1.5.1 IEEE Standards Support And Wi-Fi Compliance
• Support for IEEE 802.11a, IEEE 802.11b, IEEE 802.11g and IEEE
802.11a Turbo wireless networking standards.
• Provides bandwidth of up to 54 Mbps for IEEE 802.11a or IEEE 802.11g
(11 Mbps for IEEE 802.11b, 108 Mbps for IEEE 802.11a Turbo).
• Wi-Fi certification.
Psion Teklogix 9160 Wireless Gateway User Manual
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