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Test Equip
ment Depo
t - 800.517.8431 - 99 Washington Street Melrose, MA 02176 - TestEquipmentDepot.com
USER GUIDE
PingerPro
Model 70/71/75/76
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PingerPro User Guide
Copyright
This guide is copyrighted by Psiber Data Systems Inc. with all rights reserved. Under the copyright laws, this guide
cannot be reproduced in any form without the prior written permission of Psiber Data Systems Inc. No patent liability is
assumed, however, with respect to the use of the information contained herein. © Copyright 2014 by Psiber Data
Systems Inc. All rights reserved.
Notice
Every effort was made to ensure that the information in this document was accurate at the time of printing. However,
information is subject to change without notice, and Psiber DataSystems reserves the right to provide an addendum to
this document with information not available at the time that this document was created.
PSIBER DATA SYSTEMS INC. PROVIDE NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER
INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIM ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE
FOREGOING. PSIBER ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY
FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR
DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL PSIBER BE LIABLE FOR
ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT,
CONTRACT OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANYOTHER
INFORMATION CONTAINED HEREIN OR THE USE THEREOF.
Trademarks
The Psiber Logo, Psiber and PingerPro are trademarks of Psiber Data Systems Inc. All other brands and
product names are trademarks or registered trademarks of their respective companies.
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Introduction
Thousands of network professionals have relied on Psiber test tools for installing, troubleshooting and
maintaining complex, and high performance networks. The PingerPro’s extensive feature set makes it even
easier for managers and technicians to meet the growing challenges of cable and network management.
he PingerPro brings a new level of connectivity testing with: fault location, Gigabit Ethernet capability,
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advanced IPv6 support, Logical Link Data Protocol (LLDP/CDP) and other powerful features that you will
use every day. As a result, the PingerPro is the complete high performance first-response tool designed to
solve your most frequent network problems. Whether installing new network drops or devices, monitoring
performance, or troubleshooting problems, the PingerPro quickly provides the answers you need.
he PingerPro 71/76 has added PoE Testing, enhanced length testing, and wiremap terminator detection.
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he PingerPro touch screen interface lets you select discrete tests, or configure a complete Auto Test that
provides critical link information; conduct network connectivity tests and provide switch port information in
seconds. Document your test results with a few keystrokes to prove the job’s done right. The rechargeable
battery pack and rugged weather resistant design lets you test anywhere. The PingerPro is always available
and always ready to:
• Monitor network health
• Manage network changes
• Identify cable and network problems
• Optimize network performance.
Kit Content
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Physical
Power
Button
Display
screen
Strap
Stand
Clips
cables
Speaker
Hinged Hood to protect USB and
RJ-45 connectors. (Also SFP
Connector on the PingerPro75/76)
/Touch
PingerPro User Guide
Connector
for
pecifications:
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Dimensions: 6.5 in. x 4.0 in. x 2.8 in. (165 mm x 102 mm x 71 mm)
Weight: 13.2 oz.; 387 grams
Power Adaptor: 110/240 VAC
Graphics Display: 320 x 240 RGB
Interface: Color Touch Screen
Power: Li-Ion Battery Pack
Operating Temp: 32°F to 122°F / 0°C to 50°C
Storage Temp: 14°F to 131°F / -10°C to 55°C
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Preparing the Unit
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he PingerPro is portable and can be hand held or placed on a surface large enough for stable use. The
PingerPro is designed to withstand the rigors of everyday use and travel. However, to keep your tester in
prime operating condition, please observe the following precautions to further reduce the risk of personal
injury or damage to the tester.
▪ Never apply heavy pressure to the tester, especially on or around the display area. Excessive
pressure or impact can damage components or otherwise cause the tester to malfunction.
▪
Do not submerge, float or allow liquids to spill into or onto the tester.
▪
Do not use excessive force while connecting or disconnecting cables or peripherals.
▪
Use the supplied strap to prevent accidentally dropping the tester.
Never use sharp objects on the display/touch screen area. Use only the supplied stylus.
▪
P
rotect the PingerPro from; dust, moisture, direct sunlight, liquids and corrosive materials. Equipment that
generates a strong electromagnetic field, rapid changes in temperature or humidity, extreme heat or cold
may also damage your tester. Operate the tester within the specified temperature range.
Battery Use:
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he tester contains a rechargeable battery pack which comes charged from the factory for quick use. The
external USB adapter provides power to the tester and charges the battery pack from an AC outlet or
computer.
The battery pack can be charged while the tester is on or off. Charging time is reduced if the tester is turned
off. With the tester turned on, the battery symbol on the display provides the charge status of the battery
pack.
Caution:
To avoid electric shock, never modify, forcibly bend, damage, apply heat to or place heavy objects on top of
the power cord. If the power cable becomes damaged or the plug overheats, discontinue use.
Never remove the power plug from the outlet with wet hands.
Using the wrong AC adapter could damage your tester. Psiber assumes no liability for damage in such cases.
Never pull directly on the power cable to unplug it. Hold the power plug when removing the cable from the
outlet.
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Getting Started
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urn on the PingerPro by pressing the power button until the screen lights up, and then release the button.
The unit displays the welcome screen for approximately 10 seconds and then the Home Screen
automatically displays.
Copper Home Screen Fiber Home Screen
he Home Screen has Auto Test, Ping, Cable Test, Setup and Help Buttons.
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• Auto Test tests the network with configured parameters selected from the Setup screen.
• Ping is a quick but powerful test that, while in factory default setting, sends a Ping from the tester
to the Gateway from any part of the network. The Ping test can be quickly changed to user
configured profiles to Ping other devices.
• The Cable Test tests the physical copper portion of the network by measuring the length of the
cable to a short or open, performing a wiremap analysis for incorrect wire connection, sending a
tone for traceability or sending a signal to blink the switch port specific LED.
• The Fiber Test displays the power detected from the device attached to the fiber SFP port.
• Setup allows the user to customize settings for the Auto Test and the Ping test to test specific
network parameters.
• The Help button displays step-by-step instructions on how to use the PingerPro and displays the
quick start guide.
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Setup
elect the SETUP button from the Home Screen. The available configurable categories are displayed on
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the screen. Select a category to expand the button. When completed with any setup configuration, select
the Save button and then the Psiber button to return to the Home Screen.
Home Screen Main Setup Screen Main Setup Screen 2
Profiles
elect the Profile button to show a listing of all the profile names. There are 11 customizable profiles and
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one Factory Default. The Factory Default profile cannot be changed.
elect a customizable profile by selecting the gray box to the left of an unassigned profile. A dialog pop-up
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screen will be displayed. Select Set To Current to duplicate the parameters from the currently selected
profile. In this case, it will duplicate the Factory Default configurations. Select Set To Default to duplicate
the parameters of the Factory Default configuration. Select Cancel to return to the Profile Screen without
any changes.
rofile Screen Dialog Profile Box
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he User Profile 1 is now highlighted green and ready to be used for Auto Test. To edit newly created
profiles, select the User Profile 1 green checked box again.
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rofile Screen Profile 2 Screen
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ialogue box will be displayed. Clear will delete the selected profile and return it to the unassigned state
Select the Rename gray button to display a screen with an alphanumeric keyboard.
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nter any profile name with up to 20 characters. Select OK for the name to be saved and to return to the
Profile screen where the new name is displayed and highlighted.
Profile Dialog Box Full Keyboard Profile Screen
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Select the Profile button with the
continue to the Link Setup Screen.
< arrow to return to the Main Setup Screen or select the Link button to
Setup Profile Screen Main Setup Screen
Link
Select the Link Button from the Main Setup Screen. The Speed parameter choices are Auto-negotiate or
Fixed speed/duplex. Auto selects all five speed/duplex modes; 10H, 10F, 100H, 100F or 1000F. In Fixed,
only ONE speed/duplex can be selected. Select the Save button to save the configuration.
Setup Copper Link Screen Setup Fiber Link Screen SFP Module Details Dialog Box
The Interface setting appears in the PingerPro 75/76 where there is an option to test either Copper or
Fiber cable. Once Fiber is selected, the SFP details and capabilities are displayed. Select the SFP Module
Detail button to show all the details of the connected SFP. Select OK to return to the Link Screen.
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Select the V arrow button to display the Link Timeout Setting. The Link Timeout is the amount of time the
PingerPro waits to establish a link. Select the Timeout button to display a numerical keyboard. After
entering a valid number, select OK to return to the Ping screen. Select the Save button to save the timeout
setting.
Setup Link Screen Setup Link Timeout Screen Numerical Keyboard
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elect the Link button with the
to continue to the IP Address Setup Screen.
< arrow to return to the Main Setup Screen or select the IP Address button
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192.168.1.1
IP Address
The IP Address settings allow for the selection of a Fixed or DHCP address. This must match the network
to which the PingerPro is being connected. If the network does not have a DHCP Server, select the Fixed
button.
Selecting Fixed allows the IP, Subnet, Gateway and DNS fields to manipulated. Select the Address button
to change the IP address of the PingerPro. A numerical keyboard will be displayed to enter in the desired
address. After entering the address, select OK to return to the IP Address screen. Next, enter in the Subnet,
Gateway and DNS addresses then press Save.
Setup IP Address Screen-DHCP Numerical Keyboard Setup IP Address Screen-Fixed
Selecting the DHCP button disables the ability to change the IP, Subnet, Gateway and DNS fields. This
information will automatically be assigned to the PingerPro once a link is established with the DHCP server.
Select the IP Address button with the
Address button to continue to the MAC Address Setup Screen.
< arrow to return to the Main Setup Screen or select the MAC
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MAC Address
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his screen, the MAC Address parameters are displayed. The user has a choice of the Factory Default
or the User Defined MAC address. The Factory Default MAC Address of the PingerPro CANNOT be
changed.
ser Defined allows the user to enter a MAC address of their choice for device cloning purposes. MAC
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cloning allows the PingerPro to simulate another network device by using its own MAC address to detect
issues originating from that device.
Setup MAC Address Screen Hexadecimal Keyboard
Select User Defined to access a hexadecimal keyboard screen to enter a MAC address. After entering the
desired address, select OK to return to the MAC Address screen. Select the Save button to save the
configuration.
he Serial Number of the unit is also displayed here.
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Select the MAC Address button with the < arrow to return to the Main Setup Screen or select the Ping
button to continue to The Ping Setup Screen.
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Ping
Ping is a network tool used to test whether a particular host is reachable across an IP network. There are
two options; Single or Continuous. When selecting Continuous, there can only be one ping target device
selected. Continuous ping will only operate in the Ping Test.
ingle will ping a device the number of times defined in the Count field. Count determines the number of
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times to ping a device. Selecting the Count Button will display a numerical keyboard screen, allowing the
user to adjust the parameter. After entering a valid number, select OK to return to the PING screen. Select
the Save button to save the configuration.
Setup Ping Screen Numerical Keyboard
Payload is the amount of data sent with the ping packet in bytes. Select the Payload button to display a
numerical keyboard. After entering a valid number between 56 and 1518 bytes, select OK to return to the
Ping screen.
imeout is the amount of time the PingerPro waits before a ping response returns. Select the Timeout
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button to display a numerical keyboard. After entering a valid number, select OK to return to the Ping
screen.
Interval is the amount of time the PingerPro waits before sending out another ping packet. Select the
Interval button to display a numerical keyboard. After entering a valid number, select OK to return to the
Ping screen.
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elect the Ping button with the
to continue to The Ping List Setup Screen.
< arrow to return to the Main Setup Screen or select the Ping List button
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Ping List
The Ping List screen allows the user to select the devices the PingerPro will ping. Select one target, or any
combination of targets from the list. The options are Gateway, DHCP Server, IP Range (user defined), or
up to nine different User Defined IPv4 or IPv6 Addresses or Hostnames. GATEWAY allows for the tester
to ping the established gateway. DHCP SERVER allows the tester to ping the established DHCP Server.
Select the V arrow to display more targets.
Setup Ping List Screen Setup Ping List 2 Screen Continuous Ping Error Message
The IP Address Range is used to ping a user defined range of IP Addresses or a whole subnet. Select the
Gray button to set the range. Select the Subnet button to select the whole subnet the PingerPro is
connected to or select Set Start IPv4 to set a specific range within that subnet. A numerical keyboard will
be displayed to enter in the starting IP Address. Enter in the desired IP address and select OK to set the IP
Address. Do the same for
Setup Ping List-IP Range IP Range Setup Dialog Box Numerical Keyboard
Set End IPv4 address. Select the Save button to save the configuration.
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Fe80::1cc6:b884:4466:1212
nassigned 1 to 9 are user defined ping targets. Select any of the gray buttons to edit. Select Set IPv4,
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IPv6 or Hostname to bring up a numerical, hex or full keyboard respectively. Enter in the appropriate
address or device name to be pinged and select OK. Select the Save button to save the configuration.
etup Ping List-IP Range IP Range Setup Dialog Box Numerical Keyboard
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Setup PingIPv6 Screen Hexadecimal Keyboard
Select the Ping List button with the < arrow to return to the Main Setup Screen or select the Trace Route
button to continue to the Trace Route Setup Screen.
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Trace Route
Trace Route displays the path and measures the delay of a packet across an IP network. The path of the
packet is recorded as the round-trip time received from each remote node in the path. The sum of the mean
times in each hop indicates the total time spent to establish the connection. Select the Enable button to
add this test to the Ping Test. The Trace Route settings are now displayed.
Setup Trace Route Screen Setup Trace Route Screen-Enabled
Select the Type button to toggle through UDP or ICMP packet. This can help identify incorrect routing table
definitions or firewalls that may be blocking ICMP traffic or high port UDP in Unix ping to a site. A firewall
may permit ICMP packets but no other packets.
Setup Trace Route-UDP Setup Trace Route-ICMP
The hop count refers to the intermediate devices through which data must pass between the PingerPro and
the target device. Each router along the path constitutes as a hop. Set the Max Hop limit by selecting the
Max Hop button and entering in a number. Select OK.
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Timeout is the amount of time the PingerPro waits before a Trace Route packet returns.
Hostnames toggles between Off and On. This allows for the device name to be displayed or just the IP
address. Select the Save button to save the configuration.
Select the Trace Route button with the
VLAN/LLDP/PoE button to continue to the VLAN/LLDP/PoE Setup Screen.
< arrow to return to the Main Setup Screen or select the
VLAN/LLDP/PoE
Select the Enable button to add this test to the Auto Test set. The VLAN settings are now displayed.
Setup VLAN/LLDP/PoE Screen Setup VLAN Screen-Enabled
A VLAN will partitions a single network to create multiple distinct broadcast domains which are mutually
isolated so that packets can only pass between them via one or more routers. The default VLAN typically
has an ID of 1.
If a VLAN were to exist only on one device, no ports that are members of the VLAN group need to be
tagged. These ports would hence be considered "untagged". When a VLAN is to extend to another device,
then tagging is used. Since communications between ports on two different switches travel via the uplink
ports of each switch involved, every VLAN containing such ports must also contain the uplink port of each
switch involved, and these ports must be tagged. To change the VLAN ID, select the gray Assign No.
button and enter in a number up to 4096 and select OK.
VLAN Priority is defined by the 802.1P standard, which is a quality of service (QoS) prioritization scheme,
that indicates the priority level of the frame. The priority level values range from 0, best effort/lowest priority,
to 7, the highest. These values can be used to prioritize different classes of traffic such as voice and video.
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Setup VLAN/LLDP/PoE Screen Setup LLDP Screen-Enabled
elect the Enable button to add LLDP/CDP/EDP to the Auto Test set. The LLDP/CDP/EDP settings are
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now displayed.
The Link Layer Discovery Protocol (LLDP) is a vendor-neutral link layer protocol used by network
devices for advertising their identity, capabilities, and neighbors on a network. LLDP information is sent by
devices from each of their interfaces at a fixed interval in the form of an
The Cisco Discovery Protocol (CDP) is a proprietary Data Link Layer protocol developed by Cisco
Systems. It is used to share information about other directly connected Cisco equipment, such as
the operating system version and IP address. By default, CDP packets are sent every 30 to 60 seconds.
The Extreme Discovery Protocol (EDP) is a proprietary Data Link Layer protocol developed by Extreme
Network Systems. Select the gray Timeout button to change the time the PingerPro waits for a LLDP, CDP
or EDP packet.
he Time Out button allows the user to set the time the device waits to detect LLDP/CDP/EDP information.
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Ethernet frame.
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Setup VLAN/LLDP/PoE Screen Setup PoE Screen – Enabled
Select the Enable button to add PoE to the Auto Test set.
The PoE test allows the device to detect for PoE capabilities on switch ports. The PoE detection displays
PoE voltage and polarity of the device under test.
Select the VLAN/LLDP/PoE button with the
Security button to continue to The Security Setup Screen.
< arrow to return to the Main Setup Screen or select the
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Security
Select the Enable button to add this test to the Auto Test set. The Security settings are now displayed.
The PingerPro uses 802.1X to gain access to secure networks. IEEE 802.1X is an IEEE Standard for Port-
based Network Access Control. It provides an authentication mechanism to devices wishing to attach to
a LAN or WLAN. The encapsulation of EAP over IEEE 802 is defined as "EAP over LANs" or EAPOL. The
PingerPro uses EAP-MD5 to determine network security. EAP-MD5 differs from other EAP methods in that
it only provides authentication of the EAP peer to a RADIUS server but not mutual authentication. Enter in
the Username and Password for the PingerPro to use to authenticate itself in Auto Test.
Select the Username then enter in the correct username from the 802.1X Server and select OK. Follow
the same steps for entering the Password. Select the Save button to save the configuration.
Setup Security Screen Setup Security Screen-Enabled Full Keyboard- Username
Select the Security button with the
to continue to the Settings Setup Screen.
< arrow to return to the Main Setup Screen or select the Settings button
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1.00
Settings
he Settings menu allows the user to customize their PingerPro's operating parameters. Select the gray
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Date/Time button to change date and time. Select the up and down arrow to change the month then press
Select to scroll through the day, year, hour, minute and AM/PM selections. Select OK to return to the Main
Settings page.
Setup Settings Screen Setup Settings 2 Screen Setup Settings 3 Screen
The Sound setting can be changed to either High, Low or Off. Select the V arrow to see more settings
options.
to Turn Off allows the PingerPro to turn off with either 5 minutes or 30 minutes of inactivity or set to
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never turn off. To save battery life, change the Auto turn off time to 5 minutes.
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ngerPro is available in six different languages: English, Spanish, French, German, Chinese and Korean.
Select another language, other than the default English setting, and the PingerPro will cycle power to bring
up the selected language. Select the V arrow to see more settings options. Select the V arrow to see more
settings options.
Export Test Data allows the user to export test data to the PC through the USB cable using PingerPro
Tools. PingerPro Tools is Psiber Data System Inc.'s report generating software compatible with the
PingerPro. On the PingerPro, select Export and then connect the PingerPro to the PC with the supplied
USB cable. A warning message is displayed on the device alerting the user to keep the PingerPro physically
connected to the PC until the export process is complete. Once the export process is complete and the
PingerPro has been correctly ejected from the PC, press the ok button to end the export process and
disconnect the USB cable.
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ure Delete allows the user to set the PingerPro back to the Factory Default settings. The user has the
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option to select Profiles, Saved Data or All data to be deleted. Please note that once this is selected there
is no way of getting back the data.
uild Info shows the latest firmware running on the PingerPro. Check the www.psiber.com
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latest firmware.
elect the Settings button with the
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button to continue to The Saved Data Setup Screen.
< arrow to return to the Main Setup Screen or select the Saved Data
website for the
Saved Data
Saved Data is filled with saved test data from the Auto, Ping or Cable/Fiber Tests. Auto Test is denoted
with an A_ prefix before the date and time. Ping test is denoted with a P_ prefix before the date and time.
Cable test is denoted with a C_ prefix before the date and time.
Setup Saved Data Screen Setup Saved Data Screen-Test Data Saved Data Dialog Box
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elect the Test Data by selecting the gray button next to the desired saved data. A dialog box will be
displayed. The Profile used for the test data is displayed as well as the time the data it was saved. Below
are three options: Load data, Rename File or Delete.
oad data will show a preview of the test data on the PingerPro.
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Rename file allows a user defined name to be entered for the test data.
Delete will delete the test data on the PingerPro. Please note that once this is selected there is no way of
getting back the data.
Select Cancel to go back to the Saved Data screen without making any changes.
elect the Saved Data button with the
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button to continue on to the Upgrade Setup Screen.
< arrow to return to the Main Setup Screen or select the Upgrade
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Upgrades
Upgrade allows the user to upgrade the firmware of The PingerPro. The current firmware version of the
PingerPro is displayed in the Build Info block on the third page of the Settings menu.
A unique license number and firmware package are required for units with firmware versions earlier
than 2.00. All firmware versions after 2.00 do not require a unique license key.
Please email info@psiber.com to receive instructions to upgrade a pre 2.00 PingerPro. Current firmware
packages can be downloaded from Psiber at http://psiber.com/downloads.html Current versions of
PingerPro Tools can be downloaded from http://www.psiber.com/online-resources.html
Setup Upgrade Screen
1. From the Home Screen on the PingerPro, Select Setup and then select the V arrow to display the
Upgrade button.
2. Select the Upgrade button to begin the upgrade process.
3. The INSTALL FILE dialog will be displayed, do not dismiss yet.
4. Plug the USB into the PC and the PingerPro.
5. Open the PingerPro Tools Application on your PC and select the Update Firmware Button.
6. Select the Continue Button.
7. Select the Browse Button on the PingerPro Tools to navigate to where the downloaded .sbx file
was saved. This copies the install file (.sbx) to the PingerPro. Select OK. DO NOT UNPLUG USB.
8. Select the Update Button.
9. Go to the Window Explorer on your computer and Eject the PingerPro Drive location.
10. Select OK to dismiss the dialog box on the PingerPro to finish the installation.
11. On the top banner of the PingerPro, watch the progress cycle through COPY, UNPACKING,
VERIFY, INSTALLING... of the new firmware. After a successful installation an UPGRADE
COMPLETE dialog will appear, then about 5-10 seconds later it will reboot to the newly installed
application.
12. Finally, Unplug the USB cord from the PingerPro.
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PingerPro Tools
PingerPro User Guide
he PingerPro Tools application can be downloaded from the software download center at
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http://www.psiber.com/online-resources.html
to connect the PingerPro to the PingerPro Tools application. This same information can be found under the
Upgrades and Exporting Data sections of this User Guide.
. The top menu of the application displays the steps described
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Once the PingerPro is connected to the application, PingerPro Tools will display the saved test files found
within the PingerPro. Select test files to export to the PC.
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elect the Print Reports button on the PingerPro Tools to access the report generation wizard. Here you
can add a company name and a logo to personalize the PDF reports. Select the appropriate box to Combine
all the data files in to one combined PDF report or select the appropriate box to generate individual PDF
reports. Alternatively, you can select the Add CSV Report file to generate a file that can be used with
spreadsheet software such as Microsoft Excel.
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Select the Update Firmware button on the PingerPro Tools to access the firmware update wizard. The
steps to update the firmware are displayed in sequence for a more descriptive upgrade experience. This
same information can be found under the Upgrades section of this User Guide.
Select the User Guide button on the PingerPro Tools and display the User Guide within the application.
The PingerPro Tools application is available for download on the Psiber Data Systems Inc website at:
http://psiber.com/online-resources.html
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Auto Test
Once Setup has been configured, select the Auto Test button on the Home Screen to display the main
Auto Test page. Select the play button to start the Auto Test.
ote: The Auto Test can be performed immediately without having to adjust parameters by using the
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Factory Default Profile.
Home Screen Auto Test Screen w/all tests Auto Test Screen w/few tests
epending on how the Auto Test is setup, the test can range from 5 to 120 seconds. Once the Auto Test is
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finished, green checkmarks will be displayed next to tests that have passed, and an "X" will indicate tests
that have failed.
Main Auto Test Screen in Progress Main Auto Test Screen Failed
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Once the Auto Test is complete, select the Save button to save the current Auto Test data. Selecting Save
will save the data with an automatically generated file name. Selecting Save As will allow the user to name
the saved file. Selecting Cancel will cancel the save process and return the user back to the Auto Test
screen.
Main Auto Test Screen Auto Test Save Screen Auto Test Save As Screen
Press the Rerun button to restart the Auto Test. Note that restarting the Auto Test will clear previous
unsaved Auto Test results. If no link is established within the timeout period, the button will turn red and
a warning message is displayed. Below are a few examples of warning messages.
DHCP Warning Message Link Warning Message Unsaved Warning Message
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elect the Link button to bring up the Link Results Screen. This screen will display the partner’s capabilities
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and the connected link status. The linked port is shown with the actual link parameters including connection
type (LAN or NIC), speed (10/100/1000) and duplex mode (Half or Full). If VLAN was selected under setup,
the VLAN ID and Priority will be displayed.
Main Auto Test Pass Screen Copper Link Screen Link Screen with VLAN
he PingerPro is set to link through Fiber (PRO 75 & 76), the Link page will display the measured Optical
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Power Received (Rx) and Transmitted (Tx) through the SFP module. The measurement is displayed in 0.1
dBm increments with a Range of -32 dBm to +8 dBm and accuracy +/- 2 dBm.
Fiber Link Screen
The SFP Capability information block displays which module is inserted in the PingerPro +Fiber. (PRO 75
& 76)
Select the Link button with the
or Security button to continue to the IPv4 Address or Security Results Screen.
< arrow to return to the Main Auto Test Screen or select the IPv4 Address
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IPv4 Address displays the IP address, Subnet Mask, Gateway IP address and DNS (Domain Name
System) Server IP address. IPv4 Info displays DHCP or Fixed from the configuration set in setup.
IPv4 Address Screen
Select the IPv4 Address button with the
Ping button to continue to the IPv4 Ping Results Screen.
The IPv4 PING and IPv6 PING tests are used to verify connectivity with devices by searching a set list or
a range of IP addresses for devices on the network. (For more information on devices detected such as
roundtrip time and MAC address, use the Ping test from the Home Screen.)
< arrow to return to the Main Auto Test Screen or select the IPv4
IPv4 Ping Screen IPv6 Ping Screen
Select the IPv4 Ping button with the
LLDP/CDP/EDP button to continue to the LLDP/CDP/EDP Results Screen.
< arrow to return to the Main Auto Test Screen or select the
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The LLDP/CDP/EDP Screen decodes LLDP (Link Layer Discovery Protocol), CDP (Cisco Discovery
Protocol) and EDP (Extreme Discovery Protocol) frames which are detected from the nearest connected
switch. Select the down arrows on the screen to display all of the available information collected.
LDP/CDP/EDP Test Screen 1 LLDP/CDP/EDP Test Screen 2 LLDP/CDP/EDP Test Screen 3
L
elect the LLDP/CDP/EDP Switch Info button with the
S
select the PoE or the Link button to continue to either the PoE (71/76 models only) or Link Results Screen.
he PoE Test is available on the PingerPro 71 and 76 devices. The PoE test will search for IEEE Standard
T
Power on the port under test. The PoE Screen displays the wire pairs that are powered, the voltage
measured and the type of PoE Power detected. Power detected on pairs 12-36 is called an Endspan. Power
detected on Pairs 45-78 is called Midsapn. Power detected on all pairs is called Allspan.
PoE Test Screen
< arrow to return to the Main Auto Test Screen or
Select the PoE Switch Info button with the < arrow to return to the Main Auto Test Screen or select the Link
button to continue to the Link Results Screen
.
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The Security Results Screen shows the Authentication Process the PingerPro goes through to connect to
a network using 802.1X through the EAP-MD5 protocol. The PingerPro will display green check marks for
passed steps and red X's for failed steps. This will help determine where potential problems are located
within the 802.1X Secure network authentication process.
Main Auto Test Failed Screen Security Warning Message Security Screen with Failures
The PingerPro goes through the following steps to authorize a connection to an 802.1X secure network:
1. The authenticator sends an "EAP Request/Identity" packet to the PingerPro as soon as it detects
that the link is active.
2. The PingerPro sends an "EAP Response/Identity" packet containing a unique User ID for the
PingerPro to the authenticator, which is then passed on to the authentication (RADIUS) server.
3. The authentication server sends back an “EAP Response/challenge” to the authenticator, such
as with a token password system. The authenticator unpacks this from IP and repackages it into
EAPOL and sends it to the PingerPro.
4. The PingerPro responds with an “EAP Identity Response” packet which includes the correct
password to the challenge via the authenticator and passes the response on to the authentication
server.
5. If the PingerPro provides proper identity, the authentication server responds with an “EAP
Success” packet, which is then passed onto the PingerPro. The authenticator now allows access
to the LAN network.
Passed Security Screen
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Ping Test
The PING test is a simple way to verify connectivity, measure round trip communication time, check data
integrity and determine MAC address information on targets stored on a ping list or found within a range of
IP addresses. Select the PING test button from the Home Screen. Select the play button to start the test.
Home Screen Main Ping Screen
nce the test is complete, a summary of the responsive or unresponsive devices are displayed. The Factory
O
Default profile will only ping the Gateway address. Select the Link Info button to display the Ping
Connection Details dialog box. The Ping Connection Details dialog box displays speed, duplex, partner
capabilities, MAC address and IP address information. Select the OK button to return to the Main Ping
Screen.
Main Ping Screen Ping Detail Screen
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elect the Target IP address button to display the Ping Target Details. Ping target details display the
Hostname, IP address and MAC address of the target. Ping packet status information is displayed including
the number of lost or bad packets received. Round trip time information is also displayed. The Clone button
will appear when the IP address is within the Subnet mask the PingerPro is connected to. Select Clone to
change the MAC address of the PingerPro to the target device. Select OK to set the MAC address or
Cancel to return to the Ping Target Details page. Select the OK button to return to the Main Ping Screen.
Main Ping Screen Ping Target Details Screen Clone MAC address Screen
Select the Trace Route button to trace the route to that target device. The device is listed with the number
of hops it took the PingerPro to get to the device. The IP address (if available) is displayed with the roundtrip
time in milliseconds. If the PingerPro cannot resolve the IP address, it displays stars. Use the up and down
arrow to view all of the available information.
Main Ping Screen Ping Target Details Screen Trace Route Screen
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Select the Settings center gear button to display the Settings Screen. Select the Show Hostname button
and then select OK to display the target's name on the Main Ping Screen.
Main Ping Screen Settings Screen Main Ping Screen w/Hostname
Select the Settings button again to display the Settings Screen. Select the Show MAC button and then
select OK to display the target's MAC address on the Main Ping Screen.
Settings Screen Main Ping Screen w/MAC address
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elect the Settings button again to display the Settings Screen. Select all three buttons including Show
Hostname, Show MAC and Replies only. Select OK to display only the targets that have responded to
the ping test with both the Hostname and MAC address information displayed on the Main Ping Test Screen.
Settings Screen Main Ping Screen
Selecting the Psiber Home button or the Refresh button before saving will result in a warning message
being displayed. Select the Save button to save the current Ping Test data. Select Save to save the data
with the automatic file name or select Save As to rename the file. Selecting Cancel will cancel your Save
and return back to the Main Ping Test Screen.
Unsaved Warning Message Ping Test Save Screen Ping Test Save As Screen
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LINK INFO
Select the Setting center gear button again to bring up the Settings screen. Select the
scroll through the User Defined Profiles. Select OK to set a new User Defined Profile and return to the Main
Ping Screen to run a new test. Select the Refresh button to start the test.
< and > arrows to
Settings w/Factory Default Settings w/TEST Profile Main Ping Test Screen
The TEST User Defined Profile has been set up to ping potential devices across the entire subnet. The top
information bar indicates that 5 devices responded out of 254 IP addresses.
Use the
The PingerPro IP address will be displayed in gold to show its own information. Select the Pinger Pro IP
address to bring up the Ping Target Details. Select OK when finished.
V arrow to scroll through the list to see which IP Address belong to the devices which responded.
Main Ping Screen test Completed Ping Target Detail Screen
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elect the Settings button again to display the Settings screen. Select all three buttons including Show
Hostname, Show MAC and Replies only. Select OK to display only the targets that have responded to the
ping test with both the Hostname and MAC address information displayed on the Main Ping Test Screen.
Select any of the targets to display more information. Select the Save button to save the results.
Settings Screen Main Ping Screen w/Details
If Continuous ping is selected in the PING SETUP menu, the Pinger Pro will continuously ping a specific
target until the user specifies by pressing the OK button. The banner will show the number of ping packets
the PingerPro has sent to the target device in real time. Onc ethe test has been terminated by the user, The
Ping Target Details Dialog box will be displayed.
Main Ping Screen Continuous Ping Dialog Box Ping Target Details Screen
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Cable Test
The Cable Test will check the physical wire connected to the PingerPro. Cable Test includes Wiremap,
Length, Tone and Port ID. Select the Cable Test button from the Home Screen. Select the Wiremap Button
to begin the Wiremap Test.
Home Screen Main Cable Test Screen
The Wiremap test verifies proper cable termination and detects improper wiring including reversed, crossed
and split pairs. The Wiremap test can only be started if the PingerPro Wiremap Terminator is detected on
the far end of the cable under test. If the Wiremap terminator is not attached to the far end of the cable then
the Play button is not displayed and a message to install the terminator is shown. The Wiremap Button will
also display a red icon indicating this. Connect the Wiremap Terminator to the cable under test before
starting the Wiremap test. Selecting the Play button will start the test.
Wiremap Screen before Test Wiremap Screen w/Terminator Completed Wiremap Test
Attached
The Wiremap test will continue to run until the Stop button has been pressed. If the terminator is detached
while the test is running, the wiremap indicator will turn red. Select the Stop button to end the test and select
the Save button to save the test data. Select the Wiremap b
Cable Test Screen or select the Length button to continue to the Length Test screen.
utton with the < arrow to return to the Main
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he Length Test utilizes TDR technology to locate the distance to an open or short of each wire pair in a
cable. Ensure that the cable under test is disconnected at the far end to allow for accurate measurement.
You are able to run the Length Test with the Wiremap terminator attached to the far end.
ect the Settings button to access the Cable Length Settings screen. The NVP (Nominal Velocity of
Sel
Propagation) value can be adjusted to match the quality of the cable being tested. The highest value that
the NVP can be set to is 90 and the lowest is 60. Adjust the NVP by selecting the gray button which will
display a numerical keyboard. The NVP is a characteristic specific to the cable type and represents the
fraction of the Speed of light that a signal can travel down the cable. Consult the manufacturer of the cable
under test to determine the appropriate NVP value to use to insure accurate measurement during the Length
Test.
Length Screen Settings Length Settings Screen
utton
B
Select either Meters or Feet to display the length in that unit of measurement. Select OK to return to the
Length Screen. Select the play button to run the test.
Select the Length button with the
to continue to the Tone generator.
< arrow to return to the Main Cable Test Screen or select the Tone button
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one is used to locate a punch down or trace a cable using a Cable Tracker CT-15 probe (Optional). The
tone frequency is adjustable. Select a gray tone button to start the tone. .
Tone Screen
Select the Tone button with the < arrow to return to the Main Cable Test Screen or select the Port ID button
to the Port ID Test.
Port ID is used to determine which port of a hub or switch is wired to a particular wall jack by blinking the
Link LED on the port. The blink rate is adjustable for compatibility with most switches and hubs. Select a
rate that will register on the hub or switch being tested. The options are SLOW, MEDIUM, FAST, or VERY
FAST.
Port ID Screen
Select the Tone button with the < arrow to return to the Main Cable Test Screen or select the Wiremap
Button to return to the Wiremap Test Screen.
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Fiber Test
The Cable Test feature accessed in the Home Screen will change to Fiber Test if the device is a PingerPro
75/76 and the fiber button was selected in Setup under the Link Screen. The Fiber Test continuously
measures and displays the Received (RX) and Transmitted (TX) power detected from the SFP module. The
sample count and the minimum, average and maximum power detected are displayed.
Home Screen Main Fiber Test Screen
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Disk Maintenance
The Disk Maintenance Screen can be accessed by pressing the green wrench and screwdriver button
found on the home screen. Running Disk Maintenance periodically will ensure proper operation of you
PingerPro.
ote: Disk Maintenance will not delete any of your saved data or custom profiles.
N
egin the test by pressing the Start button found in the Disk Maintenance Screen. The screen will display
B
the status of the test in real time.
W
hen the test is complete, press the Home button to return to the Home Screen.
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lp
He
The Help Screen displays this step-by-step user guide on how to use the PingerPro and displays the quick
start guide.
Home Screen Main Help Screen
The Help Screen is divided into five categories to easily guide through the different tests the PingerPro can
perform. Select the Quick Start Guide button and scroll through the pages.
Getting Started Help Screen Getting Started Help Screen
Select the < arrow to return to the Main Help Screen or the up and down arrows to see more help
information.
99 Washington Street
Melrose, MA 02176
Phone 781-665-1400 Toll
Free 1-800-517-8431
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