1. CHIMNEY AND DRAFT.....................................................................................................................................3
DOOR GLASS........................................................................................................................................................5
UNIT LOCATION..................................................................................................................................................6
CLEARANCES TO COMBUSTIBLE MATERIALS ...............................................................................................6
FLUE AND BAROMETRIC DAMPER CONNECTION........................................................................................7
FAN CONTROL...................................................................................................................................................11
CONTROL SYSTEM ............................................................................................................................................11
DOOR GASKET MAINTENANCE.......................................................................................................................15
6. REPLACEMENT PARTS ...................................................................................................................................16
DOOR GLASS......................................................................................................................................................16
CADDY WOOD ONLY ........................................................................................................................................17
GENERAL NOTES .................................................................................................................................................23
1. DRAFT AND CHIMNEY ...................................................................................................................................23
2. OIL TANK AND PIPING....................................................................................................................................23
LOCATING THE UNIT........................................................................................................................................24
CLEARANCES TO COMBUSTIBLE MATERIALS .............................................................................................24
POSITIONING THE APPLIANCE ......................................................................................................................26
PIPE CONNECTOR AND DAMPER ..................................................................................................................26
FAN CONTROL...................................................................................................................................................29
SECTION A: WOOD OR WOOD/ELECTRIC COMBINED FURNACES.
INTRODUCTION
Take note that this furnace operates like an EPA wood burning stove. This applies to the lighting, the embers and
the minimum combustion air intake which depends on the type and the grade of the combustible.
This model line is certified as meeting the emissions limits in 40 C.F.R. part 60, section 60.532 (B) per EPA
methods 28 and 5G-3, February 1988.
To optimize the efficiency of your furnace, here are few advices you should follow when installing or operating
your Caddy
.
Respect the local codes (when in doubt, consult your local dealer).
Make sure your furnace is installed according to the instructions on the certification plate.
All controls adjustments must be performed by a qualified technician. The controls settings and the blower speed
must conform to the recommendations of the National Warm Air Heating and Air Conditioning Association and
respect the recommended static pressure ranges in the warm air bonnet of the furnace (see General Technical data
static pressure).
1. CHIMNEY AND DRAFT
This furnace must be connected to a chimney certified for use with wood burning heating appliances; a 7 inch
chimney and connector are recommended for the Caddy (see 3.Appliance installation, paragraph C).
If draft exceed –0.06 in. W.C a barometric damper should be installed on the smoke pipe.
Never install a manual damper.
The barometric control must be adjusted so that the maximum draft measured at the furnace outlet does not
exceed -0.06 in. w.c. Please note that a draft exceeding -0.06 in. w.c. will reduce the efficiency and could produce
an uncontrollable fire. On the other hand, the minimum draft required is -0.04 in. w.c. in the evacuation pipe
on the wood side, no matter what type of furnace (WOOD, WOOD / ELECTRIC OR WOOD / OIL).
2. SAFETY RULES
GENERAL REQUIREMENTS
Make sure the chimney outlet and the pipes are clean and in good condition.
Do not use chemical products or liquids to light the fire.
Do not burn wood coated with paint, glue or chemical products.
Do not burn wastes or flammable liquids such as gasoline, naphtha or motor oil.
Do not install an automatic feeder on this furnace.
Do not store wood in the vicinity of the furnace. Respect the required clearances between combustible materials
and the source of heat.
Average emissions rate: 6.56 g/hr
Average heating efficiency: 71.43%
3
W A R N I N G
-THE ASH DRAWER AND EXCHANGERS ACCESS PANEL GET VERY HOT.
-DO NOT MANIPULATE WITH BARE HANDS.
ODOUR FROM THE PAINT
It is normal that smoke and odours emanate from the unit when you first light it. It is recommended to burn it at
high rate and ventilate the building until the odours resorb.
ASH DISPOSAL
Ashes must be placed in a metal container with a tight fitting lid. The container should be stored outdoors, well
away from combustible materials. If the ashes are meant to be buried in soil, wait until all cinders have thoroughly
cooled before burying.
CREOSOTE BUILD-UP AND REMOVAL
When wood is burned slowly, it produces tar and other organic vapours which, when combined with moisture,
form creosote. The creosote vapours condensate in a relatively cool chimney flue. As a result, creosote residues
accumulate on the flue lining.
N.B.: To minimize the frequency of the chimney cleaning, buy your firewood at least one year before using it. Store
it in a dry place in order to obtain the minimum moisture rate and optimize the efficiency. Do not store wood or
combustible materials within the installation minimum clearances or the space required to reload the appliance and
remove the ashes.
When ignited, creosote produces an extremely hot fire inside the chimney.
To avoid chimney fires, it is important to do the turnover of wood. Inspect the chimney system at regular intervals
to determine a cleaning cycle. A weekly cleaning might be required during mild temperature periods while a monthly
cleaning should be sufficient during colder periods.
If a significant layer of creosote has accumulated, it must be removed immediately to eliminate the risk of
chimney fire.
Remember that a small hot fire is preferable to a large smouldering one to prevent creosote build-ups within the
system. Prepare an emergency procedure in case of a chimney fire.
It’s recommended to clean the heat exchangers thoroughly at the end of season in order to prevent
corrosion.
4
SMOKE DETECTOR
We highly recommend the use of a smoke detector. It must be installed at least 15 feet (4,57 m) from the
appliance in order to prevent undue triggering of the detector when reloading.
DOOR GLASS
To maintain a clean and safe installation, do not build your fire too close to the glass or allow the fire logs to lean
on the glass.
Do not operate your furnace at too low a setting. Keep the air inlet opened long enough during the fire start-up to
prevent the fire from smouldering, which could stain the glass.
An intense fire will help keeping the glass clean. However, in the event that your glass gets stained, which should
normally not occur, you will have to clean it using a wet cloth and an oven cleaner. Cleaned the glass ONLY when
the unit has cooled down. Do not use abrasive cleanser. Wood stove glass cleaners are available on the market
and their efficiency makes no doubt.
WARNING: Avoid knocking or scratching the glass which could crack or break.
GLASS SPECIFICATIONS
The glass is made of Pyroceram type of glass, 3/16” – (5 mm) thick.
Do not operate your furnace with a broken glass, as this could seriously damage your furnace.
You can purchase a replacement glass from your PSG dealer.
ASH DRAWER
Your furnace is equipped with an ash drawer to collect ashes produced by the combustion of wood. This drawer
must not be left open during combustion as this may cause over firing and serious damages to the furnace.
The drawer must be cleaned regularly.
It is important that the door and the ash drawer be kept closed while the appliance is in use.
Maintain all gaskets in good condition; in case of deterioration, contact your dealer for replacement
gasket.
ASH GRATE
You must replace the ash grate if it is damaged and a replacement may be obtained from your dealer. The steel
plate on the ash grid is meant to optimize the heat inside the combustion chamber and should only be removed to
empty the ashes.
5
3. APPLIANCE INSTALLATION
UNIT LOCATION
The furnace must be installed where outside air supply is sufficient for proper combustion. In airtight houses, it
might be necessary to install an outside air inlet (see details in: COMBUSTION AIR).
The furnace must be positioned so that the connector is as short as possible; minimize the use of 90
The owner must ensure a proper installation to allow a safe operation of the appliance.
CLEARANCES TO COMBUSTIBLE MATERIALS
N.B. This appliance must be installed according to the instructions on the unit’s certification plate.
MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS FOR CADDY FURNACE
o
elbows.
N.B. THE SIZE OF THE AIR RETURN CONDUITS SHOULD BE AT LEAST EQUAL TO THE SIZE OF
THE COLD AIR PLENUM OPENING.
6
FLUE AND BAROMETRIC DAMPER CONNECTION
Before connecting the stove pipe, make sure you have removed the accessories
from the flue pipe as the scraper, shovel and the poker.
The flue outlet on the Caddy furnace is 6” in diameter and the wood only or wood/electric models may be installed
with a 6” chimney approved for use with wood burning heating appliances (2100°F). However, we recommend the
use of a 7” chimney to allow the retrofit to wood/oil configuration, if desired, without changing the chimney; in that
case, a 6” to 7” reducer must be installed at the flue outlet of the furnace. If the draft exceed -0.06 w.c., a barometric
control must installed.(see Damper) Never install a manual damper.
REDUCER
For a proper installation, follow the advices below:
1. All the evacuation pipe joints must be secured with three screws.
Make sure that each screw goes through the inner walls of both connectors (male and female).
See pictures below showing a male-female coupling.
PROPER INSTALLATION IMPROPER INSTALLATION
UH-CADDY PIPE
(OPTION)
DIAMETER 7 "
2. A minimum rise of 1/4 inch per horizontal foot must be respected.
CAUSE RESTRICTION
7
DAMPER
w
y
If the draft exceeds -0.06 w.c., a barometric damper must installed. The barometric damper must be adjusted so
that the maximum draft measured at the furnace outlet is limited to -0.06 in. w.c. Please note that a draft higher than
-0.06 w.c. will reduce efficiency and could result in an uncontrollable fire. On the other hand, the minimum draft
to be respected is -0.04 in. w.c. in the evacuation pipe on the solid fuel side, no matter what type of furnace
(WOOD, WOOD / ELECTRIC OR WOOD / OIL).
COMBUSTION AIR
When the furnace and the chimney are completely cold, it might be necessary to provide fresh air by opening a door
or a window for a few minutes while lighting the fire.
Take note that a house constructed or renovated in order to be airtight is liable to lack fresh air necessary for the
proper combustion of a flame producing heating appliance.
In such a case, when starting up the fire, do not operate appliances which evacuate air outside the house such
as:
- Range hood
- Air exchanger
- Clothes dryer
- Bathroom fan
- Ventilated central vacuum system
NOTE:
It is recommended to install an outside air inlet of minimum 4” diameter in the room where the heating appliance is
installed (see drawing below). It is preferable to choose a wall which is not exposed to dominant winds, depending
on the conditions surrounding your house.
Free air
entr
Exterior
N.B. The owner of the furnace is responsible for the room salubrity in case of negative pressure or
temporary negative pressure.
Insulated conduit full length
Fresh air
intake
all
8
ELECTRICAL CONNECTION
R
The following instructions do not supersede the local code.
CADDY-WOOD ONLY
On the wood Caddy, the fan limit control is installed with the support provided, on the left side of the appliance,
(four holes are pre-drilled on the edge of the furnace, use the two that are closer to the front of the furnace),
and connected to the electrical box along with the transformer. Install the damper motor on the right side of the
facade, above the door (use the pre-drilled holes). The chain that links the air inlet damper to the motor must have a
play of 1/8 in. When there is no call for heat, the air inlet damper must be completely closed and the chain must be
hooked to the servo-motor at the “8 o’clock” position.
*
HOLES TO
SECURE FAN
LIMIT BRACKET
WARNING: USE WIRING SUITABLE FOR 75O C
SERVOMOTO
9
CADDY WOOD/ELECTRIC
The high limit control is a manual reset thermostatic captor that is located inside the electric unit (see WIRING
DIAGRAMS). The electric unit must be connected as shown on the diagram. Install the wood fan limit control on
the support provided, at the determined location. The connections must conform to the diagram.
Install the damper with the bracket included at the right location. Install the damper motor on the right side of the
façade above the door (use the pre-drilled holes). The chain that links the air inlet damper to the motor must have a
play of 1/8 in. When there is no call for heat, the air inlet damper must be completely closed and the chain must be
affixed to the damper motor at the “8 o’clock” position.
*
WARNING: USE WIRING SUITABLE FOR 75O C
•
* (With all reserves on the minimum combustion air to be increased depending on the type and quality of the
combustible).
ELECTRIC ELEMENT CADDY WOOD / ELECTRIC
The WOOD / ELECTRIC combined model uses two thermostats: one thermostat controls the electric heating, the
other one controls the wood heating. With this system, the electric heating has priority over the wood heating.
When the thermostat activates the electric heating, the air inlet damper closes down (if opened), the blower starts
and the electric elements are successively activated per block of 5 kW. The system may be equipped with an
outdoor sensor (not included) which will allow the last block of elements (5 kW) to start up only when the outside
temperature is cold enough. This will reduce the power of the systems by 5 kW during mild temperature for more
comfort and economy.
When the call for electric heating is satisfied, the wood system will take over if the starting point of the wood
system thermostat is superior to that of the electric system so, in normal bi-energy use, you should set the wood
system thermostat 2
heating will contribute to the overall heating needs.
Take note that this furnace is equipped with a four speed blower motor. Aside from low speed, you may select
medium-low, medium-high or high speed.
If the temperature of the electric unit exceeds the high limit , the thermostatic captor will disengage the elements.
To reactivate, press the red “manual reset” button on the thermostatic captor ( L-170 Thermodisc) after finding and
fixing the problem that has caused the unit to overheat (static pressure too high, fan breakdown, etc.)
o
to 3° C. higher than the electric system thermostat; the bigger the gap, the more the wood
INSIDE VIEW OF THE
ELECTRIC ELEMENT
L-170 Thermodisc
RESET
Red button
manual reset
10
OUTSIDE VIEW OF THE ELECTRIC ELEMENT
THERMOSTAT
The thermostat must be installed on an inside wall in a location where it is not likely to be affected by the draft
coming from an air outlet. It must be installed at a minimum of 55 inches above the floor.
N.B. Both thermostats used on the combined wood / electric model should be installed at same height.
FAN CONTROL
The fan limit control setting may vary depending on the type of installation. The temperature setting “out of
service” is preset at 110
These settings should provide a proper operation for most installations.
It is preferable, for a prolonged operation of the blower, that the setting “out of service” be low enough. But a
setting “out of service” too low will cause undesirable cold air circulation. To modify the settings, simply move the
tabs to the desired position on the temperature dial of the fan limit control.
The adjustment of all controls must be performed by a qualified technician. The controls setting and the blower
speed must conform to the recommendations of the “Warm Air Heating and Air Conditioning National Association”.
For continuous operation of the blower, use the switch located below the fan limit control or on the electric unit which
controls the low speed either at the “on” position or the “off” position.
It is not recommended to let the blower run on continuous mode when heating with wood since the wood furnace
must reach a certain temperature before the blower starts in order to operate efficiently.
o
F, the temperature setting “in service” at 150o F. and the high limit at 250° F at the factory.
4. OPERATING INSTRUCTIONS
CONTROL SYSTEM
On the wood furnaces only, the thermostat controls the air inlet damper. When the thermostat calls for heat, the
damper opens and the fire stirs up. When the furnace gets hot enough, the combined limit control activates the
blower motor at the speed selected for wood heating.
11
The chain that links the air inlet damper to the motor must have a play of 1/8 inch. When there is no call for heat,
the air inlet damper must be completely closed and the chain must be affixed to the damper motor at the“8 o’clock”
position.
*
* (With all reserve on the minimum air to be increased depending on the type and quality of the combustible).
LIGHTING
1. Open the door
Note: In the case that there is a bed of coals in the bottom of the furnace, go to Pre-heating.
2. Remove the steel plate on the ash grid and dump the ashes in the ash drawer.
3. Put the steel plate back in place, making sure it is properly seated. The steel plate on the ash grid is intended to
optimize the heat retention into the combustion chamber.
4. Place one or two dry kindlings at the front of the furnace.
5. Place newspaper strips on top of the kindlings.
6. Cover the newspaper with more kindlings and small pieces of dry wood.
7. Add newspaper strips, then light the fire a low as possible and leave the door 1/2" (13 mm) opened. If you fail
lighting the fire, you might experience a back draft through the air inlets.
PREHEATING
1. Once the kindling is well ignited or the coals revived, put 2 or 3 fire logs in such a way that the flames can
interlace between the logs then close the door. It is important to respect these loading sequences so that the
wood will burn from the front to the back of the furnace.
2. Wait 15 to 20 minutes, then proceed with loading the furnace.
HEATING
1. When loading the furnace, lower the kindled pieces of wood and place them at the center of the combustion
chamber before adding new logs.
2. Do not overload. Air must circulate freely in the upper part of the combustion chamber in order to obtain an
efficient operation of the appliance. Please note that a small hot fire will produce much less residues than a large
smouldering one.
IMPORTANT: DURING THE HEATING PROCESS, REMOVE THE ASHES AND WOOD THAT COULD
OBSTRUCT THE 1/4" (6.4 mm) HOLE LOCATED BELOW THE DOOR INSIDE THE FURNACE.
PROCEDURE TO OPEN THE LOADING DOOR
TO MINIMIZE THE RISK OF SMOKE SPILLAGE, OPEN THE DOOR 1”
AND WAIT ABOUT 10 SECONDS BEFORE OPENING COMPLETELY.
THE PURPOSE IS TO STABILIZE THE PRESSURE INSIDE THE FURNACE.
12
EARLY SIGNS OF OVERFIRED FURNACE:
1. Roaring fire.
2. Chimney connector is glowing red.
3. Extreme heat coming from the furnace. If this occurs, DO NOT OPEN THE DOOR
completely, and wait until the glow has completely subsided.
, shut-off the air inlet opening
ALWAYS KEEP THE DOOR AND THE ASH DRAWER CLOSED
(except for lighting and maintenance).
WOOD AS HEATING FUEL
We recommend that you burn dry hard wood only.
There are two important factors to be considered when choosing a type of wood: the moisture content and the
wood density. Hardwood, such as maple, oak and beech will provide better results because of the high density and
minimal tar produced during combustion. It is highly recommended to use wood that has been dried at least six
months. Do not use coal as heating fuel in this appliance.
Whenever a high rate of smoke is noticed in the room, you must:
1. Open doors and windows.
2. Make sure the furnace door is closed as well as the damper (if necessary, lower the thermostat starting point or
unhook the damper chain and close the barometric draft control manually).
3. When the furnace has cooled down, inspect the chimney to detect obstructions and consult a specialist to
determine the cause of the smoke spillage.
CARBON MONOXYDE IS A LETHAL GAS (ODOURLESS A ND COLOURLESS), WHICH YOU MUST
BEWARE OF.
CHIMNEY FIRES
This might occur when the fire gets extremely hot. Burning cardboard, branches or small pieces of wood can
ignite the creosote residue accumulated in the evacuation flue system. The usual signs are:
1. Rumbling
2. The flue gets extremely hot
3. Flames or sparks are coming out of the chimney
In case of a chimney fire, call your local fire department immediately and sprinkle the
roof around the chimney with water.
Make sure that the furnace door is closed as well as the damper (if necessary, lower the thermostat starting point
or release the chain from the damper and CLOSE the barometric draft control manually).
If the fire gets uncontrollable due to an improper use or because the draft is too strong, follow the same procedure
as in a chimney fire except that you will have to OPEN the barometric draft control manually.
LOCAL FIRE DEPARTMENT.
Phone number: ___________________________________
13
5. MAINTENANCE
Wing
MAINTENANCE OF THE EXCHANGERS
The evacuation pipe and the exchangers should be inspected regularly during the burning season. Easy access
is provided (without the use of tools): simply unscrew the wing nut on the exchangers access door.
See pictures below.
nut
Insulation
pad
Exchangers cover
Before cleaning the three exchanger pipes, move the upper plate of the combustion chamber forward (see
drawing on next page). Using the scraper, clean the three exchanger pipes. The accumulated dirt in the lateral
exchangers will fall into the combustion chamber; the dirt in the central exchanger will have to be removed from the
front or the back of the furnace. Then, ensure that the upper plate is free of ashes. Do not forget to push the
upper plate back to it’s original position. Finally, close the exchanger access door.
CADDY
SECTION VIEW
14
CHIMNEY MAINTENANCE
The most efficient method to sweep the chimney is using a hard brush. Brush downwards so soot and creosote
residues will come off the inner surface and fall at the bottom of the chimney where they can be removed easily.
The chimney must be checked regularly and if creosote has accumulated, it must be removed without delay.
Cleaning on a monthly basis should be sufficient during the coldest months.
Smoke flue inspection
- The smoke flue should be inspected regularly during the heating season.
- If possible, the smoke flue should be dismantled and cleaned.
- The flue should be inspected for possible damage.
- If it is in good condition, put the flue back in place; otherwise, it must be replaced.
- Use only wood as a combustible.
- Seasoned hard wood logs 18” to 22” long are recommended as combustible.
MAINTENANCE OF THE BLOWER MOTOR
The two motor bearings must be lubricated once a year using non detergent SAE 20 oil.
DO NOT OVERLUBRICATE
FILTERS
The furnace must not be operated without filters. In order to efficiently and safely operate a slow combustion
heating system , you have to ensure a regular maintenance. This means that the chimney, the joints and the flue
must be kept in good condition and the air filters must be replaced regularly; use the same size and same type as
the original filters.
Filters dimensions
Caddy: 12” x 24” filters, part #21039
DOOR GASKET MAINTENANCE
It is important to maintain the door gasket in good condition. After a while, the gasket might sag; a door
adjustment may then be required. If the door adjustment is not sufficient, replace the door gasket.(see 6-Gasket)
15
Door adjustment procedure:
1. Unscrew completely the locking pin (see picture below).
Locking pin
2. To increase the pressure of the door on the gasket, turn the handle counter clockwise; to decrease the pressure
of the door on the gasket, turn the handle clockwise until desired pressure is attained.
3. Then screw back the locking pin about 1/4” deep and make sure you lock it in place with the nut.
6. REPLACEMENT PARTS
Your PSG furnace is designed to burn clean and requires little maintenance. It’s recommended to conduct a visual
inspection at least once a month to uncover any damage to the unit. Any defect must be repaired without delay
using genuine PSG replacement parts. You can find a complete list of replacement parts in our website at
distribution.com.
DOOR GLASS
• Inspect the glass regularly to detect any glass failure. If you find any defect, stop using the furnace
immediately. Never operate a wood furnace with a broken glass.
• If you have to change your door glass, you must use Pyroceram 3/16” (5mm) thick. Use genuine parts sold
by a PSG authorized dealer.
• To replace the glass, remove the screws that hold the glass retainers in place. Removed these retainers
and replace the defective glass; the glass gasket should be replace at the same time. To put back in place,
reverse the procedure.
• Do not used abrasive cleanser. Special cleansers for wood stoves glass are available in any good hardware
store.
• Clean glass ONLY when the unit has cooled down.
GASKET
We recommend to replace gasket that seals the door once a year, in order to maintain a good control of the
combustion for maximum efficiency and security. To replace your door gasket, remove the old gasket and glue.
Clean the surface thoroughly, apply glue sold for that particular use, and put the new gasket onto the door. Wait for
at least 2 hours before lighting your furnace.
www.psg-
16
20
7. WIRING DIAGRAM
CADDY WOOD ONLY
RED
ON 150°F
LIMIT 250°F
OFF 110°F
LIMIT
LOAD
FAN
LINE
HONEYWELL
L6064
HIGH LINELOW
BLOWER
L2
HIGH
MED HIGH
MED LOW
LOW
TERMINAL
120 V.A.C.
COMMON
L1
BLUE
BLACK TRANSFO
JUNCTION BOX
24 V.A.C.24 V.A.C.
THERMOSTATSERVO-MOTOR
BLACK
WHITE
OFF
ON
1
2
24 V.A.C.
120 V.A.C.
TRANSFORMER
SUMMER SWITCH
3
RED
WHITE
BLACK
BLACK
BLUE
BLACK
WHITE
4 SPEED MOTOR
DIRECT-DRIVE OR
2 SPEED MOTOR
G-12 BELT-DRIVE
REVISION JULY 6TH 2006
8. CADDY TECHNICAL DATA
CADDY
A
B
C
D
E
F
G
TUYAU
47”
25 ½”
47 ¼”
15 ⅞”
28”
24 ½”
44”
* 7”
POIDS
560
* Reducer required
GENERAL TECHNICAL DATA
MODEL DIRECT DRIVE OUTPUT
H
CADDY
FAN MOTOR SPEED (CFM) (O F) (WOOD) MIN. MAX.
DD-10
1/3 4 1300 78 140000 0,2 0,6 12” x 24” X 1”
TECHNICAL DATA – ELECTRIC MODE
MODEL
15 KW
18 KW
20 KW
25 KW
WOOD 15 120
OUTPUT
(CFM)
950
1300
950
1300
950
1300
950
1300
1800
TEMP. VAR.
(O F)
50
36
60
44
67
49
83
61
44
BTU/HR
51195 75 100 4 120/240 3 – 5 KW
61434 87 100 4 120/240 2 – 5 KW, 2 – 4 KW
68260 95 115 3 120/240 4 – 5 KW
85325 115 140 2 120/240 5 – 5 KW
TEMP
VAR.
AMPERES
TOTAL
BTU INPUT STATIC PRESSURE FILTER
(2)
O
2
BREAKER
REQUIRED
FEEDER
GAUGE
VOLTAGE
SINGLE PHASE
ELEMENTS
QTY
18
19
9. DUCTS AND DAMPERS DIMENSIONS (EXAMPLES OF CALCULATION)
SIMPLIFIED METHOD
DISTRIBUTION SYSTEM
Ducts size (heat)
4 inch outlet reduce by 1”
5 inch outlet reduce by 2” Always by 8” thick
6 inch outlet reduce by 3”
N.B.: The main duct must be reduced every 2 outlets.
Ducts specifications (heat)
Dimensions Length Elbow Average equivalence
4” 10’ 1 x 90
o
Max 4,000 Btu
5” 10’ 1 x 90
o
Max 6,000 Btu
6” 10’ 1 x 90
o
Max 7,000 Btu
DAMPER
For a 4” warm air outlet: 2” x 10” damper
For a 5” warm air outlet: 2” x 12” damper or 4” x 10”
For a 6” warm air outlet: 2” x 14” damper or 4” x 12”
WARM AIR SYSTEM INSTALLATION
HOUSE DIMENSIONS
Example: 28 x 40 bungalow: 1,120 sq. ft.
28 x 40 x 8: 8,960 cu. ft. x 1.8 Ch. air/hr: 16,128 Btu
Exposed walls:
40 + 40 + 28 + 28: 136 x 8: 1,088 cu. ft. x 22: 23,936 Btu
Number of windows:
TO BE ADDED: House 1 1/2 floor = 25%
House 2 floors = 40%
BEDROOM (for example: 12 x 12)
12 x 12 x 8: 1,152 cu. ft. x 1.8 Ch. air/hr: 2,074 Btu
Exposed walls:
12 + 12 x 8: 192 x 22: 4,224 Btu
Windows:
3 x 4 x 60 720 Btu
7,018 Btu
20
10. CADDY BRICKS LAYOUT
WARNING: INSTALL THE CERAMIC BLANKET PANEL BEFORE
PUTTING BRICKS UP IN THE COMBUSTION CHAMBER
9"
4 1/2"
3 1/2"5 1/2"
9
4"
1 5/8"
9"
6"3"
8
9"
4 1/4"
7 1/2"1 1/2"
1 1/4"
3"
1
8
6
3
1
5
9
7
9
9
9
8
6
7
7
7
7
7
7
7
7
7
6
6
6
6
2
2
7
7
7
7
7
7
7
7
7
7
4
ITEM PART #DESCRIPTION QTY
1 BRICK 4 1/4" X 9" SPECIAL1
2 BRICK 4 1/2" X 7 5/8" 2
3 BRICK 4 1/4" X 7 5/8" 1
4 ASHGRATE 1
5 BRICK 4 1/2" X 8 3/4" 1
6 BRICK 4" X 9" 6
7 BRICK 4 1/2" X 9" 20
8 BRICK 4" X 9" SPECIAL 2
9 BRICK 4 1/2" X 9" SPECIAL4
11. TROUBLE SHOOTING
PROBLEM
Heating inefficient during the first
combustions. Lack of draft.
Furnace heats well, warm air
plenum is very hot by there is not
much heat coming out in the
room.
Furnace consumes a lot of wood. The thermostat which controls
Fan start-up is too slow.
A lot of creosote, moderate heat
output.
Furnace heats a lot but the warm
air plenum does not get hot.
CAUSES
Improper adjustment of the
barometric damper (opened too
wide). Chimney flue restriction
(too long. 90
Improper installation of the ducts,
little static pressure, unbalanced
system (too many warm air
outlets and not enough cold air
inlets).
the damper is continuously
activated and is too close to a
source of cold. Damper not
properly adjusted. House not
insulated enough. Ash drawer is
not tightly closed. Furnace too
small for the surface to be
heated. Unbalanced ventilation
system, very little heat where the
thermostat is located.
Fan “ON” setting too high.
Return air is too cold
(temperature lower than 65
degrees). Limit control not well
located in the warm air plenum.
Wet wood, lack of draft.
Barometric damper not properly
adjusted. Sooted up chimney.
Wet wood or low grade wood.
Too much cold air return for the
hot air ducts. Unbalanced
ventilation system.
o
elbows)
SOLUTIONS
Adjust the damper, minimize the
chimney length and use 45
elbows.
Reinstall the ducts correctly.
Respect the minimum static
pressure of 0.20 in. w.c.
Relocate the thermostat. Adjust
the chain that links the damper to
the servo-motor. Rebalance the
ventilation system in order to
increase the air flow in the room
where the thermostat is located.
Lower the temperature starting
point. Usually, the limit control is
set at 150 degrees, we can under
certain conditions, reduce this
temperature. Reduce the fresh air
flow. Relocate the limit control.
Use dry wood. Adjust the
barometric damper. Clean the
chimney flue and the furnace
exchangers.
Use dry wood. Reinstall the
ventilation system correctly.
o
FOR, INSTALLATION OF A CENTRAL HEATING VENTILATION SYSTEM, IT IS
HIGHLY RECOMMENDED TO CONSULT A HEATING SYSTEM VENTILATION
21
IMPORTANT NOTE
SPECIALIST
SECTION B: WOOD/OIL COMBINED FURNACES.
INSTALLATION
AND OPERATION INSTRUCTIONS
FOR UH-CADDY WOOD/OIL
COMBINED FURNACES
CERTIFIED WARNOCK HERSEY BY INTERTEK TESTING SERVICES LTD
ACCORDING TO CAN/CSA B366.1-M91, UL391 3e ed. 1995, rev. 1999 & CAN/CSA
B212-93 (JUNE 2000)
CAUTION CAUTION
EXPLOSION OR FIRE HAZARD. DO NOT ATTEMPT TO LIGHT THE
FOR YOUR SAFETY: DO NOT BURNER WHEN EXCESS OIL HAS
STORE OR USE GASOLINE OR ACCUMULATED, WHEN THE
ANY FLAMMABLE LIQUIDS OR APPLIANCE IS FULL OF VAPOR OR
VAPORS IN THE VICINITY OF WHEN THE COMBUSTION
THIS HEATING UNIT. CHAMBER IS VERY HOT.
READ THIS MANUAL THOROUGHLY
BEFORE OPERATING THE FURNACE
DO NOT BURN WASTES OR PAPER IN THE APPLIANCE.
DO NOT LEAVE PAPER OR ANY COMBUSTIBLE MATERIAL
PLEASE SAVE THESE DOCUMENTS!
AROUND THE APPLIANCE.
22
GENERAL NOTES
This instruction manual treats mainly of the oil burning unit of your wood/oil combination furnace.
For any additional information concerning the wood burning furnace, please consult your
installation and operation instructions manual for wood and wood/electricity furnaces.
To obtain the optimal efficiency, follow the advices below regarding the installation and operation of your
WOOD/OIL combination furnace.
Respect the local codes (when in doubt, consult your local heating appliances dealer).
Make sure that the clearances indicated on the instruction manual correspond to the specifications in the
certification plate.
Make sure that your furnace is installed in conformity with the instructions on the name plate.
All the controls adjustments must be performed by a qualified technician. The controls settings and the
fan speed must be in compliance with the recommendations of the Warm Air Heating and Air Conditioning
National Association and must respect the static pressure ranges in the warm air plenum of the furnace.
THE INSTALLATION OF THE WOOD/OIL COMBINATION FURNACE MUST BE
DONE IN ACCORDANCE WITH THE RULES OF THE AUTHORITIES HAVING
JURISDICTION AND THE CAN/CSA B-139 M-91 STANDARD FOR OIL BURNING
HEATING APPLIANCES.
The oil burning furnaces are not approved for use with combustible heavier than No.2 oil (furnace oil). DO
NOT USE GASOLINE, TRANSMISSION OIL OR OTHER TYPE OF OIL CONT AINING GASOLINE.
1. DRAFT AND CHIMNEY
The chimney must be conform to the rules of the authorities having jurisdiction and the CAN/CSA B139
M-91 & NFPA 31 standard regarding installation of oil burning heating appliances. The installation of the
connecting pipes to the oil unit must be done and approved by a qualified pipe fitter.
The barometric damper provided with the appliance must be properly installed on the flue pipe of the oil
unit. The purpose of the damper is to limit the draft, if necessary, in the oil unit evacuation pipe.
Since the evacuation pipe of the oil unit is connected to the evacuation pipe of the wood burning furnace,
the minimum draft to be respected at all times in the evacuation pipe of the wood burning side is -
0.04” W.C.
2. OIL TANK AND PIPING
The maximum capacity of the tank must be 200 gallons and the tank must be located at least 7 feet from the
burner. Local codes will govern the size of the air inlets and filling openings as well as the type of plugs to
be used. 1 1/4" IPS and 2" IPS are usually accepted as minimum dimensions for the air intake pipes and fill
pipes, respectively. The oil line to the burner must be a 3/8" outside diameter copper tubing for runs up to
50 feet and ½” o.d. for longer runs. A manual shut-off valve and an oil filter shall follow in sequence on the
oil line between the oil tank and the burner. The oil line must be buried or protected adequately to avoid any
damage.
23
BURNER PUMP
The burner is equipped with a single stage pump. When the pump is connected to a single feeder pipe, a
maximum rise of 8 feet is allowed. This height is measured from the tank outlet level to the burner inlet.
When the rise is more than 8 feet and not exceeding 10 feet, a by-pass plug (provided with the burner)
must be inserted in the pump and an oil return pipe must be installed. For more details, see “INSTALLATION INFORMATIONS”, Part No. 21844 on the burner pump.
If the rise is higher than 10 feet, a two stage pump may be required along with an oil return pipe.
3. APPLIANCE INSTALLATION
LOCATING THE UNIT
The furnace must be installed in a location where combustion air is available in sufficient quantity. In
airtight houses, the installation of an outside air intake might be required. (See details in 3- APPLIANCE
INSTALLATION, COMBUSTION AIR).
The owner is responsible for ensuring a proper installation to allow a salubrious operation of the appliance.
Position the furnace so that the connecting pipe is as short as possible and limit the use of 90
a minimum.
Provide sufficient clearance to permit easy access for maintenance of the filters, motors, controls and
pipe connectors.
CLEARANCES TO COMBUSTIBLE MATERIALS
MINIMUM INSTALLATION CLEARANCES
TO COMBUSTIBLE MATERIALS
WARM AIR PLENUM AND FIRST 6 FEET OF DUCT
PLENUM AFTER THE FIRST 6 FEET = B
REAR (INCLUDING CLEARANCE FOR MAINTENANCE) = A
SIDES (INCLUDING CLEARANCE FOR MAINTENANCE)
OIL BURNING UNIT FLUE PIPE
WOOD BURNING FURNACE FLUE PIPE
* FLOOR
* ON A COMBUSTIBLE FLOOR, THE USE OF A FLOOR PROTECTION EXCEEDING THE FURNACE
BY 8” AT THE REAR AND SIDES AND 18” IN FRONT IS RECOMMENDED.
6 in.(152 mm)
1 in. (25.4 mm)
24 in. (610 mm)
24 in.(610 mm)
9 in.(229 mm)
18 in.(458 mm)
0 in.(0 mm)
o
elbows to
24
25
WALL
24''
9''
MIN. 12''
HOT AIR PLENUM
4
5
°
E
L
B
O
W
CEILING
6''
6' 0''
STATIC PRESSURE CHECK
POINT MIN. 0.20 " W.C.
B
CEILING
24''
WALL
18''
OIL UNIT
SMOKE
PIPE
WALL
18''
A= 29'' ALL MODELS EXEPT CADDY = 24''
B= 2'' ALL MODELS EXEPT CADDY = 1''
N.B. FOR AIR RETURN, RESPECT THE OPENING SURFACE OF THE OUTSIDE AIR PLENUM OF THE FURNACE.POSITIONING
THE APPLIANCE
N.B. These appliances must be installed in conformity with the instructions
on the name
p
late.
POSITIONING THE APPLIANCE
For a safe and quiet operation, the furnace must be levelled in both directions. Give each “U”
shape track, an equal support so that the weight is evenly distributed.
PIPE CONNECTOR AND DAMPER
The pipe connecting the furnace to the chimney must be as short as possible. The use of 45
recommended for a better evacuation of the smoke in the wood burning furnace. The barometric damper provided with
the appliance must be installed in the oil unit evacuation pipe, approximately 24
TYPE OF FURNACE
PSG/ UH-CADDY
" from the unit flue outlet of the unit.
(UH) OIL BURNING
UNIT FLUE
PIPE DIAMETER
5”
o
elbows is highly
FOR PSG/ UH-CADDY
CEILING
T CONNECTOR
VERIFICATION HOLE
FOR OIL COMBUSTION
WALL
Ø7"
Ø7"
ELBOW 45°
MINIMUM DRAFT IN
WOOD FLUE PIPE
0.04" W.C.
BAROMETRIC D AMPER 5"
DRAFT 0.02" W.C. TO 0.04" W.C.
FIGURE #1
MINIMUM DRAUGHT IN
WOOD FLUE PIPE
0.04" W.C.
REDUCER 7" TO 6"
BAROMETRIC DAMPER 5"
DRAFT 0.02" W.C. TO 0.04" W.C.
FIGURE #2
REDUCER 7" TO 6"
VERIFICATION HOLE
FOR OIL COMBUSTION
FURNACE TYPE CHIMNEY PIPE
DIAMETER
CADDY *7"
*REQUIRE A FLUE PIPE REDUCER
18"
26
COMBUSTION AIR
Take note that an airtight house is liable to lack the fresh air needed for proper combustion, specially if
you are using appliances that evacuate air from the house, such as:
- Range hood
- Air exchanger
- Clothes dryer
- Bathroom fan
- Central vacuum cleaning system
In that case, it is recommended to install a 4” fresh air inlet in the room or next to the room where the
heating appliance is located (see drawing below); choose a wall which is not exposed to dominant winds,
depending on the conditions surrounding your house.
INSULATED PIPE
AIR
AIR INLET
SUPPLY
EXTERIOR
WALL
N.B. The owner is responsible for the salubrity of the premises in case of negative pressure or
temporary negative pressure.
27
ELECTRIC COMPONENTS INSTALLATION
All the wires joining the electric components must have the proper length. Run the wires connecting the
servo-motor to the relay-transformer away from surfaces that may get hot (see figure #1).
FIGURE #1
SERVO-MOTOR
FAN LIMIT INSTALLATION ON PSG UH -CADDY MODELS
The wood fan limit control must be installed with the mounting bracket, in the warm air plenum on the left
hand side of the appliance; four holes are pre-drilled on the edge to match the holes on the mounting
bracket (see fig. #3). Use the front holes on the Caddy.
The fan limit control for the oil unit (affixed to the junction box and relay-transformer, see figure #2) must
be installed on the lower left hand side removable panel, near the oil flue outlet; a 1" diameter hole is prepunched to allow the insertion of the fan limit’s sensor).
FIGURE #2
RELAY
TRANSFORMER
28
FIGURE #3
HOLES FOR
FAN/LIMIT
SUPPORT
ELECTRICAL WIRING
The whole wiring from the distribution panel to the heating unit shall comply with the applicable electrical
standards and local codes. The unit should be connected to its own 15 amp/120VAC electric circuit (see
electrical diagram on page 18).
THERMOSTAT
Both the wood and oil thermostats must be installed side by side on an interior wall, in a location where
they are not affected by the air draft coming from the furnace’s blower; they must be level and at least 55
inches above the floor.
FAN CONTROL
The oil fan limit control settings may vary depending on the type of building and heating installation. The
"fan off” temperature is factory set at 100
o
F and the "fan on” setting should be positioned as close as
physically possible to the “fan” off” setting; the high limit is set at 250° and these settings should allow
proper operation in most installations.
In order for the blower to run for long enough periods, the "fan off" setting must not be set too high but
too low a setting will result in undesirable cold air circulation. To modify this setting, turn the indicator to the
desired position on the temperature scale of the fan limit control.
All adjustments of the controls must be performed by a qualified technician. The controls settings and the
blower speeds must be set in accordance with the recommendations of the Warm Air Heating and Air
Conditioning National Association.
To obtain a continuous air circulation during summer months, simply use the red manual switch located
on the cover of the junction box which controls the low speed in either “on” or “off” position.
It is not recommended to let the blower run on continuous mode when heating with wood as the wood
furnace must reach a certain temperature before the blower starts to perform adequately.
29
COMBUSTION SAFETY CONTROL
The AFG type oil burner is equipped with an electronic control (# R7184B1032) including a pre-purge
function and a new more durable drive motor.
PRE-PURGE
When there is a call for heat, the burner’s fan will run for 15 seconds before the actual ignition takes place
to vent the combustion chamber and generate a proper draft. This will result in a smoother ignition of the oil
burner.
SAFE OPERATION
If the flame goes out while the burner is running, the CAD cell will detect it; the control will then switch to
the "RECYCLE" mode and cut the fuel supply to the burner for 60 seconds. After this delay, the control
goes back to "IGNITION" mode. If the flame goes out 3 times in a row, the control will switch to the
"LOCKOUT" mode to prevent a continuous cycling of the ignition process, which would cause a premature
sooting of the combustion chamber and smoke pipe. To deactivate the “LOCKOUT” mode, press and hold
the reset button of the control for 30 seconds.
A green diagnostic LED on the control has four states:
- On = Flame present
- Off = No flame
- 2 seconds On, 2 seconds Off = "Recycle" mode
- 1/2 second On, 1/2 second Off = "Lockout" mode TEMPORARY SHUT-OFF
By pressing and holding the reset button, the burner will shut-off until the reset button is released. When
the button is released, the control will start over at the beginning of the normal cycle.
FOR ADDITIONAL INFORMATIONS ON OPERATION SEQUENCE S OF THE BURNER, CONSULT THE
BURNER INSTRUCTION MANUAL.
COMBUSTION ADJUSTMENT AND VERIFICATION
To enjoy the efficiency of our oil burning units, you must respect the following criterias:
TOOLS REQUIRED:
- DRAFT GAUGE
- SMOKE TESTER
- PUMP PRESSURE GAUGE
- NOZZLE AND ELECTRODES POSITION TESTER
- COMBUSTION TESTER
CHECK LIST:
- SELECTION OF NOZZLE AND HEAD
- NOZZLE / ELECTRODES POSITION IN RELATION TO THE HEAD
- PUMP PRESSURE
- OIL LINE IS BLEED
- LOW FIRING RATE BAFFLE (INSIDE THE BURNER) REQUIRED ON UH-CADDY.
- FAN SPEED
- BAROMETRIC DAMPER POSITION
30
COMBUSTION VERIFICATION PROCEDURE:
A- DRILL A 9/32" DIAMETER HOLE IN THE EVACUATION PIPE APPROXIMATELY 18" FROM THE
OUTLET.
B- CLOSE THE DOOR AND THE AIR INTAKE(S) OF THE WOOD BURNING FURNACE.
C- LIGHT THE BURNER FOR AT LEAST 10 TO 15 MINUTES.
D- OVER THE FIRE DRAUCHT = -0.01 TO -0.02 W.C. (THE DRAFT OVER THE FIRE MUST BE
MEASURED IN THE OPENING IN THE PULSATION TRAP).
E- SMOKE TEST BETWEEN 0 AND 1 ON THE SHELL BACHARACH SCALE (TRACES).
F- DRAFT IN THE CHIMNEY =-0.02 TO -0.04 W.C.
G- PERCENTAGE OF EXCESS AIR = 20 TO 40%, 12% CO2, 4.6% O
.
2
H- AVERAGE EFFICIENCY OF 80 TO 85 %.
I- TIGHTEN ALL THE LOCKING SCREWS AFTER COMPLETING THE FINAL ADJUSTMENT.
N.B. – The barometric damper provided with the appliance must be properly installed on the flue pipe of the
oil burning unit. The purpose of the damper is to adjust the draft in the evacuation pipe of the oil
burning unit to the recommended level. Since the evacuation pipe of the oil burning unit is connected
on the evacuation pipe of the wood burning furnace, the minimum draft to be respected is 0.04"
W.C. in the evacuation pipe of the wood burning side, at all time. In fact, a barometric damper
that would be opened too wide could cause an important loss of draft in the evacuation pipe
of the wood burning furnace.
ELECTRODES SETTING
The electrodes must be adjusted by a qualified technician. A proper positioning of the electrodes is
important to get an efficient lighting of the oil.
ELECTRODE SETTING FOR "F" HEAD
5/32"
ELECTRODE
7/16"
31
1/16"
NOZZLE
WARNING:
1. REFER TO THE RATING PLATE FOR THE PUMP PRESSURE AND THE NOZZLE TYPE.
2. REFER TO THE BECKETT INSTRUCTION MANUAL FOR DETAILS ON THE BECKETT PUMP.
3. FOR ELECTRODES SETTING SEE THE BECKETT MANUAL.
4. FOR THE START-UP AND ADJUSTMENT OF THE BURNER SEE THE INSTRUCTION MANUAL OF
THE BURNER.
5. IN CASE OF BURNER FAILURE, REFER TO THE BURNER MANUAL.
4- APPLIANCE START-UP
The start-up must be performed by a qualified technician. Make sure the installation is completed and the
oil tank has been filled up. The oil line must also have been purged.
CAUTION: CLOSE THE BLOWER COMPARTMENT ACCESS
PANEL BEFORE STARTING THE BURNER.
5- PROLONGED CLOSING
A) Cut off the electric circuit
B) Close the oil shut-off valve
NOTE: The shut-off valve must be closed when the appliance is out of service for a prolonged period of
time.
6- MAINTENANCE
At the beginning of heating season, have the complete installation inspected by a qualified service man,
especially the lighting system and the controls.
SERVICE
Before calling for service, first check the following:
- Fuel supply
NOTE: THE UNIT’S MAINTENANCE, REPAIRS AND THE CLEANING OF
THE OIL FILTER MUST BE DONE BY A QUALIFIED TECHNICIAN.
- Electric fuses or breakers
- Thermostat setting
- Fan limit controls settings
- The state of the green diagnostic LED on the burner control (see section: APPLIANCE
INSTALLATION, J- COMBUSTION SAFETY CONTROL).
32
MAINTENANCE
_
_
WARNING: Turn off electric power supply before servicing the unit.
1. The furnace, the burner and the flue pipe should be cleaned at least once a year.
2. The nozzle should be inspected and replaced if needed.
Handle with care to avoid damaging its surface.
3. The electrodes should be adjusted as indicated in the burner manual.
4. Lubricate the burner motor bearings twice a year.
(2 or 3 drops of SAE 20 non detergent lubricating oil).
5. The oil filter should be replaced annually
Burner no.: _______________ Model: ________
Service Telephone no.: Day: ______________________ Night: ___________________________
Dealer’s name and address: _______________________________________________________
_ Date of installation: ____________________
TEST REPORT :
CO
_______% Temp. at stack: ______________ Draft at stack: ________w.c.
Inspected by : _______________________________________________________
FILTERS
The furnace should never be operated without filters.
This applies especially to temporary heating during construction period. Operating the furnace without filters
would allow dust and other particles in the air to circulate freely and to penetrate into the fan and motor
carters causing some defects. Clean and replace filters as often as required.
Note : The operation cost is higher when using a dirty filter.
33
34
7- ELECTRICAL DIAGRAMS
WIRING DIAGRAM FOR PSG/UH CADDY
(The location of the wood limit is on the plenum and the location of the oil limit is on the panel towards exhaust pipe)
HONEYWELL
L6064
HONEYWELL
L6064
WHITE
LIMIT
LINE
LOAD
REVISION JULY 7TH 2005
FAN
2
3
1
HIGHLOW
FAN
LINE
FFTT
INTERLOCK
4 SPEED
MOTOR
LOW
MED HIGH
COMMON
MED LOW
WHITE
RED
HIGH
TERMINAL
BLACK
D
O
C
BLOWER
T
T
BLACK
BLACK
RED
BLACK
120 VOLT
60 HERTZ
BLACK
WHITE
BLACK
BLUE
RED
BLUE
RED
WHITE
BLACK
ON 150°F
OFF 110°F
LIMIT 250°F
HIGHLOWLINE
LINE
FAN
OFF 100°F
ON 100°F
LIMIT 250°F
LOAD
LIMIT
BURNER
RELAY
WOOD
THERMOSTAT
SERVO
MOTOR
OIL
THERMOSTAT
WOODOIL
BLACK
NOTE:ALL WIRES ON OIL
LIMIT ARE TEW 105° 600V
14AWG TYPE
8- TECHNICAL DATA
UH – CADDY
MODEL
UH-CADDY
UH-CADDY
UH-CADDY
For any additional informations, consult the rating plate on the left hand side of the appliance.
BURNER
TYPE
BECKETT
AFG
RIELLO/F3
AERO/FAF
C-2X
BTU
NOZZLE
INPUT
91,000 0.65, 70
(DELAVAN)
91,000 0.65, 70
(DELAVAN)
91,000 0.65, 70
(DELAVAN)
O
O
O
W
W
W
HEAD
F3
---
---
STATIC
PLATE
2 3/4
---
---
PRESSURE
AT THE
PUMP
120 PSI
120 PSI
120 PSI
MOTOR
1/3 H.P.
1/3 H.P.
1/3 H.P.
H.P.
FAN
35
1700, rue Léon-Harmel, Québec (Québec) G1N 4R9
tel. : (418) 527-3060 fax : (418) 527-4311
e-mail : tech@sbi-international.com web site : www.psg-distribution.com
LIMITED LIFETIME WARRANTY
The PSG warranty extends only to the original consumer purchaser and is not transferable. This warranty covers brand new
products only, which have not been altered, modified nor repaired since shipment from factory. Proof of purchase (dated bill of sale),
model name and serial number must be supplied when making any warranty claim to your PSG dealer
This warranty applies to normal use only. Damages caused by misuse, abuse, improper installation, lack of maintenance, over
firing, negligence or accident during transportation are not covered by this warranty.
This warranty does not cover any scratch or discoloration caused by over firing, abrasives or chemical cleaners. Any defect or
damage caused by the use of unauthorized parts or others than original parts void this warranty.
An authorized qualified technician must perform the installation in accordance with the Instructions supplied with this product and all
local and national building codes. Any service call related to an improper installation is not covered by this warranty.
Returned products are to be shipped prepaid to PSG for investigation. If a product is found to be defective, PSG will repair or
replace such defect and reasonable transportation fees will be refund. Repair work covered by the warranty, executed at the
purchaser domicile by an authorized qualified technician requires the prior approval of PSG. Labour cost and repair work to the
account of PSG are based on predetermined rate schedule and must not exceed the wholesale price of the replacement part.
PSG at its discretion may decide to repair or replace any part or unit after inspection and investigation of the defect. PSG may, at its
discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of any warranted but
defective parts
PSG shall in no event be responsible for any special, indirect, consequential damages of any nature, which are in excess of the
original purchase price of the product.
DESCRIPTION
WARRANTY APPLICATION
PARTS LABOUR
Combustion chamber (weldings only) Lifetime 5 years
Perforation caused by rust 5 years n/a
Stainless steel baffle 5 years 1 year
Carbon steel baffle 2 years 1 year
Handle assembly 5 years n/a
Ash drawer Lifetime 1 year
Cast iron parts 5 years 1 year
Ceramic glass (thermal breakage only) 1 year n/a
Paint, refractory bricks, gasket, blower, thermal switch (thermodisc),rheostat
and burner
Plating 1 year n/a
Shall your unit or a components be defective, contact immediately your PSG dealer. Prior to your call make sure you have the
following information necessary to your warranty claim treatment:
• You name, address and telephone number;
• Bill of sale, dealer’s name;
Before shipping your unit or defective component to our plant, you must obtain from your PSG dealer an Authorization
Number. Any merchandise shipped to our plant without authorization will be refused automatically and returned
• Serial number and model name as indicated on the
nameplate fixed to the back of your unit;
• Nature of the defect and any relevant information.
36
1 year n/a
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