Pruveeo F5-Dual, Q2 User Manual

Download

All RightsReserved.

PRUVEEO

USER MANUAL

All RightsReserved.

Safety information

To prevent injury to yourself or others, or damage to your device, read all safety information before using.

Warning

Failure to comply with safety warnings and regulations can result in serious injury or death.

Pruveeo Dash Cam is not intended to be touched, modified, or calibrated while operating a vehicle. Pruveeo is not responsible for any damages resulting from the user's misuse of the camera.

Do not use damaged power cords or plugs, or loose electrical sockets. Faulty connections can cause electric shock or fire.

Do not touch the car charger with wet hands or disconnect the charger by pulling the cord. Doing so may result in electrocution.

Do not use a bent or damaged car charger. Doing so may cause electric shock or fire.

Do not use your device while it is charging or touch your device with wet hands. Doing so may cause electric shock.

Do not short-circuit the charger or the device. Doing so may cause electric shock or fire, or cause the battery to malfunction or explode.

All RightsReserved.

Use only manufacturer-approved chargers, accessories, and supplies.

- Using generic chargers may shorten the life of your device or cause the device to malfunction. They may also cause fire or cause the battery to explode.

- Use only the manufacturer-approved charger specifically designed for your device. Using an incompatible charger can cause serious personal injury or damage to your device.

- Pruveeo cannot be responsible for the user's safety when using accessories or supplies that are not approved by Pruveeo.

Do not drop the charger or device, or subject them to impact. Handle and dispose of the charger and device with care.

- Never crush or puncture the device.

- Never dispose of the device in a fire.

- Never place the device in or on heating devices, such as microwave ovens, stoves, or radiators. The device may explode if overheated. Follow all local regulations when disposing of a used device.

- Avoid exposing the device to high external pressure, which can lead to an internal short circuit and overheating.

Protect the device and charger from damage.

- Avoid exposing your device to excessive cold or heat. Extreme temperatures can damage the device and reduce the charging capacity and life of your device.

- Do not allow children or animals to bite or chew the device. Doing so can result in fire or explosion, and small parts can be a choking hazard. If children use the device, make sure they use the device properly.

- Never use a damaged charger.

Do not handle a damaged or leaking Lithium Polymer Battery battery. For safe disposal of your Lithium Polymer Battery battery, contact your nearest authorized service center.

All RightsReserved.

Caution

Failure to comply with safety precautions and regulations can result in property damage, serious injury or death.

Do not use your device near other electronic devices. Most electronic devices use radio frequency signals. Your device may interfere with other nearby electronic devices.

Do not use your device near other devices that emit radio signals, such as sound systems or radio towers. Radio signals from these may cause your device to malfunction.

Do not expose the device to heavy smoke or fumes. Doing so may damage the outside of the device or cause it to malfunction.

If you notice strange smells or sounds coming from your device, or if you see smoke or liquid leaking from the device, stop using the device immediately and take it to a Pruveeo Service Center. Failure to do so may result in fire or explosion.

For your own safety, do not operate the controls of this product while driving. The window mount is needed when using the recorder in a car. Make sure that you place the recorder in a location where it will not obstruct the driver's view.

Always keep the camera lens clean, and ensure that the lens is not blocked by any object or placed near any reflective material. If the car's windshield is tinted with a dark coating, recording quality may be affected.

All RightsReserved.

Do not store your device in excessively hot, cold, damp or dry locations. Doing so may cause the screen to malfunction, result in damage to the device, or cause the battery to explode. Your device is recommended for use and store within a temperature range of 15 degrees Fahrenheit to 150 degrees Fahrenheit, and a humidity range of 10% to 80%.

If your device becomes overheated, allow it to cool down before use. Prolonged exposure of skin to an overheated device may cause low-temperature burn symptoms, such as red spots or areas of darker pigmentation.

Install mobile devices and equipment with caution.

- Ensure that any mobile devices or related equipment installed in your vehicle are securely mounted.

- Avoid placing your device and accessories in or near an airbag deployment area. Improperly installed wired equipment can cause serious injury in a situation where airbags inflate rapidly.

Do not drop your device or subject your device to impact. If the device is bent, deformed or damaged, malfunction may occur.

Take care to maximum battery and charger life:

- Your device may wear out over time. Some parts and repairs are covered by the warranty within the validity period, but damage or deterioration related to the use of unapproved accessories is not.

Do not attempt to disassemble, repair, or modify your device.

- Any changes or modifications to your device can void your manufacturer's warranty. If your device needs servicing, take it to an authorized Pruveeo Service Center.

All RightsReserved.

Clean your device and charger by wiping with a towel or eraser. Do not use chemicals or detergents. Doing so can discolor or corrode the outside of the device, and may result in electric shock or fire. Do not distribute copyright-protected material. Doing so without the permission of the content owners may violate copyright laws. The manufacturer is not responsible or liable for any legal issues that result from the user's illegal use of copyrighted material.

Correct disposal of this product

(applicable in countries with separate waste collection systems)

Waste Electrical & Electronic Equipment

This symbol, found on the device, accessories or accompanying literature, indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for information on where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

All RightsReserved.

Disclaimer

Some content and services accessible through this device belong to third parties and are protected by copyright, patent, trademark and/or other intellectual property laws. Such content and services are provided solely for your personal non-commercial use.

You may not use any content or services in a manner that has not been authorized by the content owner or service provider. Without limiting the foregoing, unless expressly authorized by the applicable content owner or service provider, you may not modify, copy, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any content or services displayed through this device.

"THIRD PARTY CONTENT AND SERVICES ARE PROVIDED "AS IS." PRUVEEO DOES NOT WARRANT CONTENT OR SERVICES SO PROVIDED, EITHER EXPRESSLY OR IMPLIEDLY, FOR ANY PURPOSE. PRUVEEO EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PRUVEEO DOES NOT GUARANTEE THE ACCURACY, VALIDITY, TIMELINESS, LEGALITY, OR COMPLETENESS OF ANY CONTENT OR SERVICE MADE AVAILABLE THROUGH THIS DEVICE AND UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL PRUVEEO BE LIABLE, WHETHER IN CONTRACT OR TORT, FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, ATTORNEY FEES, EXPENSES, OR ANY OTHER DAMAGES ARISING OUT OF, OR IN CONNECTION WITH, ANY INFORMATION CONTAINED IN, OR AS A RESULT OF THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES."

All RightsReserved.

Third party services may be terminated or interrupted at any time, and Pruveeo makes no representation or warranty that any content or service will remain available for any period of time. Content and services are transmitted by third parties by means of networks and transmission facilities over which Pruveeo has no control. Without limiting the generality of this disclaimer, Pruveeo expressly disclaims any responsibility or liability for any interruption or suspension of any content or service made available through this device.

Pruveeo is neither responsible nor liable for customer service related to the content and services. Any question or request for service relating to the content or services should be made directly to the respective content and service providers.

All RightsReserved.

Warm Prompt

We recommend that you carefully read this manual before using the dash cam, then read it again with the dash cam in your hands as this will help you to familiarize yourself with its many features. The dash cam is constantly improved over time, so the specification of the dash cam may change.

Please note that each button has multiple functions so please be careful which Buttons you press in relation to each Mode / Function. There is no need to get frustrated because you should only do this once in order to set it up in the way that you require.

1. Please ensure that the dash cam is SWITCHED OFF when you either insert or remove a Micro TF Memory Card, in order to avoid damage.

2. Please ensure that the Micro TF Memory Card is inserted in the right way. If it is inserted backwards, it might damage the dash cam and TF Memory Card.

3. If you incorrectly insert the Micro TF Memory Card the dash cam will try and read it and set it as its default storage device, but will not be able to read it.

4. If the Micro TF Memory Card is not compatible with the dash cam, please DO NOT insert it again, as you will damage the TF Memory Card and the dash cam. Please buy the correct Micro TF Memory Card and then try again.

5. The dash cam supports the card from 8GB to the highest 128GB, Class 10 only.

6. Adjust the position of the lens to ensure that you correctly record what you want.

7. We recommend a 32 GB Class 10 Memory Card for this dash cam.

All RightsReserved.

8. In video recording mode, if you want to press Menu / Mode button, please stop recording videos first by pressing the REC button.

9. Please be careful and insert the TF Memory Card in the right way, do not force the Micro Memory Card in the slot as that is an indicator of the wrong way, insert it until the Micro TF Memory card clicks into place in the card slot.

10. Remove the Micro TF Memory Card. Please gently press down the Micro TF Memory

Card, by approximately 1mm until you hear the Micro TF Memory Card click, it will then pop-up and can be removed.

11. Long press for 3 seconds the Power Button, then the screen lights up. The dash cam is switched ON. Long press 3 seconds Power Button, then the dash cam is switched OFF.

12. When being charged, the LCD screen will show the charging icon, and stop flashing

when fully charged.

13. When using the built-in power, the dash cam will prompt low power and save the

document then turn off automatically if the power is not enough.

14. We recommend using default factory settings, once the MENU has been set, then

connect the car charger to the unit and put into the card. Once the car is started, the unit will automatically start recording. Once the car turns off, the unit will automatically stop recording. Please note that your vehicle’s Cigarette Lighter Sockets do not have any power when the ignition is switched OFF.

15. All dash cam models must be continuously connected to either a 12 or 24 Volt power

supply via a 5V 1A Charger because a LCD colour screen consumes a considerable amount of power. That is why mobile phone / dash cam screens automatically go

All RightsReserved.

blank when not being used - to save power. A fully charged battery will only power the screen for a few minutes. It must always be connected to a power supply via a 5V 1A Charger.

16. If you turn the option of SCREEN SAVER ON, in video recording mode, when the

screen is switched Off, the dash cam is still recording. You can turn the screen on by pressing any button.

17. If you want to watch your videos on a PC, we recommend that you carefully remove

the Micro TF Memory Card and insert it into a Card Reader either built into your computer or purchased separately.

18. After several weeks of daily recording it may be necessary for you to format your

Micro TF Memory Card - if that is the case, please note that you will lose all of your files, so please back up a copy on your computer first in a unique dash cam Folder that you have created.

19. When your dash cam crashes / screen goes black, the phenomenon may be caused by

improper operation, crash, please press the R = Reset button, hole by the top corner, gently with a cocktail stick. Just like you would do for a computer, printer, phone, etc.

20. Please format TF card in the device firstly if you use new TF card in the first time, then

you can use.

21. Please note the endurance of your memory card. TLC NAND micro SD cards can

overwrite itself 500 times before experiencing failures. If the micro SD card is broken, the dash cam will not work properly. We recommend using a MLC NAND card which can overwrite itself 1500 to 3000 times.

All RightsReserved.

PRODUCT SPECIFICATIONS

Image Sensor

5MP CMOS

Lens

Fixed-focus with full-glass elements

CPU

Novatek

LCD

1.5 inch, 4:3 TFT

Audio

Built-in high-sensitivity microphone/speaker

External Memory

Class 10 or above MicroSD card (SDHC spec.)

Shutter

Electronic

White Balance

Auto

Exposure

Auto ISO

Battery

320mAh 3.7V rechargeable lithium ion battery

Video Format

MOV

Video Resolution

(Front)

FHD 1920x1080 30fps, HD 1280x720 30fps, 848x480 30fps, 640x480 30fps

Video Resolution

(Rear)

VGA 640x480

Languages

English, Chinese, French, Spanish, Portuguese, German, Italian, Russian, Japanese

USB

USB 2.0

Loop Recording

1 min / 2 min / 3 min / OFF

Screen Saver

1 min / 3 min / OFF

Auto Power Off

1 min / 3 min / 5 min / OFF

Microphone Mute

ON / OFF

All RightsReserved.

GETTING STARTED-Device Layout

All RightsReserved.

Power Press and hold in 3 seconds to power ON/OFF

Press to turn ON/OFF the Screen

Press on MENU one or twice to enter menu at standby mode. Press UP and DOWN to select options and confirm with OK. After finishing, press MENU to exit.

It’s switch key in

Date/Time Setup

Emergency Lock /

Press to save and lock present video in recording mode

It is “OK” key in the menu

REC/UP

Press to select upwards. Start or stop recording when you press this button in the mode of recording.

DOWN / MIC /

MODE

Press to select downwards.

Start or stop audio recording when you press this button in the mode of recording

Press to switch between Recording / Playback mode

REC LED

The recording indication LED

POWER LED

The charging indication LED

MIC LED

The recording audio indication LED

USB Slot Charging Slot

Connect to computer with USB cable as a flash drive

Rear Lens Slot

To connect the rear lens to host with adapter cable to get rear image

Microphone

Record audio with microphone while recording

TF Card Slot

The maximum supported is 128G

RESET

Press to restart in case of system crash.

All RightsReserved.

Status Icons

Icon

Meaning

Video Resolution

Wide Dynamic Range

Charging via USB Charger

Battery Power Level

Microphone Mute

Microphone On

Video Recording Mode

Video Playback Mode

Photo Mode

Loop Recording

Memory Card Inserted

White Balance

License plate number

All RightsReserved.

Installation

1. Attaching the front camera to the window mount

Before the device can be used in a car, it is essential to first install a properly attached window mount. Make sure that you place the recorder in a safe, appropriate location where it will not obstruct the driver’s view. Clean windshield before apply mount, do not attach camera for at least 20 minutes.

2. Mounting the rear camera

Mount the rear camera as shown below, using rear camera extension cable, connect rear camera to the main unit.

All RightsReserved.

3. Inserting a memory card

You will need to insert a memory card before you can begin recording. The dash cam supports Micro SD cards with a capacity of up to 128GB. For reliable operation, use a Class 10 memory card with a capacity of at least 8GB.

4. Connecting the charger to the car's 12V DC outlet

Be sure to connect only the Pruveeo-approved charger designed and supplied specifically for use with your device. Using an incompatible charger can cause serious personal injury or damage to your device.

5. Format the memory card

To ensure the memory card works on the dash cam, we recommend using the dash cam to format the memory card.

DO NOT insert or remove a memory card while the device is powered on.

All RightsReserved.

Charging the battery

Charge the device by connecting the camera via the USB car charger port. Use only Pruveeo-approved chargers. Using unapproved chargers or cables can damage the device or cause the battery to explode.

Connect the car charger’s jack to the USB charging port, and then plug the charger into the car cigarette lighter or 12V DC power outlet.

• Battery is mainly used to save files in emergency. Please always connect dash cam to external power while it is in use.

• When device detects no power supply, it will automatically power off after 5 seconds. To turn on the device again, you will need to do so manually by pressing the ON / OFF button.

• If the battery is completely discharged, the device will not turn on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before attempting to turn on the device.

• The device can be used while it is charging, although it may take longer to fully charge the battery.

• If the device receives an unstable power supply while charging, the screen may not function properly. If this happens, unplug the charger from the device.

• While charging, the device may heat up. This is normal and should not affect the device’s performance or lifespan.

• If the device is not charging properly, take the device and the charger to an authorized Pruveeo Service Center.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

All RightsReserved.

Inserting the memory card

Your device accepts memory cards with a maximum capacity of 128GB

(FAT32 or exFAT

format only, 64GB / 128GB cards should be formatted in the dash cam before use)

. Depending on the memory card manufacturer and type, some cards may not be compatible with your device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored on it.

Use caution to insert the memory card right-side up as shown in the image below.

• Insert memory card with the gold-colored contacts facing you.

• Push the memory card into the slot until it locks in place.

• Click sound when memory card locks in place.

• Using a coin or other tools to push the memory card in will make it easier.

It is recommended that you reformat a memory card after every time that images are transferred from it to a computer, or at least once a month.

Reformatting a memory card keeps important elements of data and file structure clean, helping to prevent error messages and missing images. Reformatting also restores the memory card, which can help prevent it from becoming corrupted.

All RightsReserved.

Removing the memory card

Before removing a memory card from your unit, you must first remove the unit from the mount.

Before removing a memory card from your device:

1. Press the REC button to stop the device from recording

2. Press and hold the ON/OFF button to switch off the device

3. Gently push the memory card in and let go until it unlocks

Do not remove the memory card while the device is transferring or accessing information. Doing so can result in data loss or corruption, or damage to the memory card or device. Pruveeo is not responsible for losses that result from the use of damaged memory cards, including the loss of data.

Remember to wait for the “safe to remove hardware” message before removing your memory card from your computer. Removing the memory card without properly ejecting may result in damage to the memory card or the data saved on it.

All RightsReserved.

Formatting the memory card

You may choose to format your memory card with either the device or a computer. To use the device for formatting a memory card:

1. Press the REC button to stop the device from recording

2. Press the MENU button twice to enter System Settings

3. Press the DOWN button to navigate to the "Format" option

4. Press OK to confirm your selection

5. Press the UP button once

6. Press OK when the word YES is highlighted in blue

Before formatting a memory card, always remember to make backup copies of all important data stored on the device. The manufacturer’s warranty does not cover loss of data resulting from user actions.

Turning the Device On and Off

Press and hold the ON/OFF button for a few seconds to turn on / off the device. A welcome message will be displayed on screen as shown in the image below.

Note: The Dashboard Camera will switch on and off automatically if you keep it permanently connected to the car charger.

All RightsReserved.

VIDEO SETTINGS Resolution

Recommend setting: 720P 1280*720 Use the following procedures to set the recording resolution:

1. Press MENU once to enter Video Settings

2. Press the UP or DOWN button to navigate to the "Resolution" option

3. Press OK to view available resolutions: 1080FHD/1920x1080, 720P/1280x720, etc.

4. Press the UP or DOWN button to make your selection

5. Press OK to confirm your entry

6. Press MENU to exit Video Settings

7. Press OK to start recording

8. Press OK again to stop recording

Loop Recording

Recommend setting: 1 Minute With Loop Recording Mode enabled, the device will continuously erase older video as it records new video, keeping only the images captured over a user-selected time range. All video older than this range will be replaced with new video. It is recommended that you reformat a memory card after every time that images are transferred from it to a computer, or at least once a month. This keeps important elements of data and file structure clean, helping to prevent error messages and missing images.

Remember to always make backup copies of all important data stored on the device. The manufacturer’s warranty does not cover loss of data resulting from user actions.

1. Press MENU once to enter Video Settings

2. Press the UP or DOWN button to navigate to the "Loop Recording" option

All RightsReserved.

3. Press OK to view the current selection: 1 min / 2 min / 3 min / OFF

4. Press the UP or DOWN button to make your selection

5. Press OK to confirm your entry

6. Press MENU to exit Video Settings

WDR (Wide Dynamic Range)

Recommend setting: On When enabled, this feature automatically adjusts exposure settings to improve recording quality in particularly bright or dim environments, providing balanced lighting and clearer recorded video.

1. Press MENU once to enter Video Settings

2. Press the UP or DOWN button to navigate to the "WDR" option

3. Press OK to view the current ON/OFF status for this feature

4. Press the UP or DOWN button to enable or disable this feature

5. Press OK to confirm your entry

6. Press MENU to exit Video Settings

Recommend setting: +0.0 Adjust the camera exposure value for brighter or darker recorded video, according to your preference.

1. Press MENU once to enter Video Settings

2. Press the UP or DOWN button to navigate to the "Exposure" option

3. Press OK to view the current selection: +0.0, +1/3, -1/3, etc.

4. Press the UP or DOWN button to make your selection

5. Press OK to confirm your entry

6. Press MENU to exit Video Settings

All RightsReserved.

Recording Audio

You may choose to record audio with video, or turn off the microphone so that all recorded videos will be muted.

1. Press MENU once to enter Video Settings

2. Press the UP or DOWN button to navigate to the "Record Audio" option

3. Press OK to view the current ON/OFF status for this feature

4. Press the UP or DOWN button to enable or disable this feature

5. Press OK to confirm your entry

6. Press MENU to exit Video Settings

Alternatively, you can use a hot key shortcut for this feature. During Recording Mode, press the DOWN button to mute / unmute the microphone for video recording.

Date Stamp

You have the option to display the date and time in your videos. Note that the date and time stamp cannot be removed from videos if this feature was enabled at the time of recording.

1. Press MENU once to enter Video Settings

2. Press the UP or DOWN button to navigate to the "Date Stamp" option

3. Press OK to view the current ON/OFF status for this feature

4. Press the UP or DOWN button to enable or disable this feature

5. Press OK to confirm your entry

6. Press MENU to exit Video Settings

All RightsReserved.

SYSTEM SETTINGS Date / Time Setup

Use the following procedures to change the device’s time and date:

1. Press MENU twice to enter System Settings

2. Press the DOWN button to navigate to the "Date/Time" option

3. Press OK to view date/time in the format: MM/DD/YYYY HH:MM:SS

4. Press the UP or DOWN button to change the highlighted number

5. Press

MENU (M)

to move to the next date/time segment and repeat step 4

6. Press OK again to confirm your entry

7. Press MENU to exit System Settings

Note: If the battery remains fully discharged or is removed from the device, the time and date will be reset.

Auto Power Off

When enabled, this option allows the device to shut down automatically if Recording Mode is not engaged.

1. Press MENU twice to enter Setup

2. Press the UP or DOWN button to navigate to the "Auto Power Off" option

3. Press OK to view the current selection: 3min/5min/10min/OFF

4. Press the UP or DOWN button to make your selection

5. Press OK to confirm your entry

All RightsReserved.

Beep Sound

This setting allows you to turn the device's button sound effect on or off.

1.Press MENU twice to enter Setup

2.Press the UP or DOWN button to navigate to the "Beep Sound" option

3.Press OK to view the current ON/OFF status for this feature

4.Press the UP or DOWN button to enable or disable this feature

5.Press OK to confirm your entry

Language

Use the following procedure to change the device’s time and date. Language availability may vary depending on the region.

1. Press MENU twice to enter System Settings

2. Press the DOWN button to navigate to the "Language" option

3. Press OK to view the current language selection

4. Press the UP or DOWN button to change the selection

5. Press OK again to confirm your choice

Frequency

Recommend setting: 60Hz This option should be set according to the power supply specification used in your country or geographical region (U.S. users should select the "60Hz" option).

1. Press MENU twice to enter System Settings

2. Press the UP or DOWN button to navigate to the "LIGHT FREQ" option

3. Press OK to view the current selection: 50Hz / 60Hz

4. Press the UP or DOWN button to make your selection

All RightsReserved.

5. Press OK to confirm your entry

6. Press MENU to exit System Settings

Screen Saver

Recommend setting: 15 Seconds Select a time duration for the screen to stay lit after recording starts.

1. Press MENU twice to enter System Settings

2. Press the UP or DOWN button to navigate to the "Screen Saver" option

3. Press OK to view the current selection: 15 Secs / 1 min / 3 min / OFF

4. Press the UP or DOWN button to make your selection

5. Press OK to confirm your entry

6. Press MENU to exit System Settings

Alternatively, you can use a hot key shortcut for this feature. During Recording Mode, press and hold OK to turn the LCD screen on or off.

Format

Performing this operation will format memory card. Note: any files in the memory card will be lost.

1. Press MENU twice to enter System Settings

2. Press the UP or DOWN button to navigate to the "Format" option

3. Press OK to view YES / NO confirmation for this operation

4. Press the UP or DOWN button to make your selection

5. Press OK to confirm your entry

6. Press MENU to exit System Settings

All RightsReserved.

Default Settings

Performing this operation will reset all of your device's settings to their original values. Note: any user-customized settings will be lost.

1. Press MENU twice to enter System Settings

2. Press the UP or DOWN button to navigate to the "Default Settings" option

3. Press OK to view YES / NO confirmation for this operation

4. Press the UP or DOWN button to make your selection

5. Press OK to confirm your entry

6. Press MENU to exit System Settings

Car NO

Enable this feature to enter your vehicle plate number for video recording. The plate number will stamp in the video.

1. Press MENU once to enter Video Settings

2. Press the UP or DOWN button to navigate to the "Plate Number" option

3. Press OK to view the current ON/OFF status for this feature

4. Press the UP or DOWN button and OK to enable or disable this feature

5. If "ON" is selected, enter the plate number on the next pop-up screen using the UP and DOWN buttons; press OK to next digit

6. Press MENU to exit Video Settings

Playback Mode

You can play back recorded video on your device using the following steps:

1. Press REC to stop recording

2. Press MODE twice to switch from Recording to Playback Mode

All RightsReserved.

3. Press and hold the UP or DOWN button to navigate through the stored video files

4. Press OK to start playback for the selected video

5. Press OK again to pause playback

6. Press MODE to stop playback

7. FAST FORWARD: While video is playing, press the UP button one or more times to set fast playback speed (2X / 4X / 8X)

8. FAST REWIND: While video is playing, press the DOWN button one or more times to set reverse playback speed (-2X / -4X / -8X)

Deleting Files

To delete one particular file:

1. Press the UP or DOWN button to navigate through the stored video files

2. Press MENU to view options for the highlighted file: Delete/Protect/Slide Show

3. Press the DOWN button once to select "Delete"

4. Press OK once to view options for "Current MOV" file or "ALL" files. Select "Current MOV"

5. Press OK twice to delete file

To delete all files:

1. Press on UP or DOWN button to navigate through the video files

2. Press OK to enter "Video"

3. Press MENU to view options for this file: Delete/Protect/Slide Show

4. Press the DOWN button once to select "Delete"

5. Press OK once to view delete options for "Current MOV" file or "ALL" files. Select "ALL" and press OK

6. Press OK again to delete all files

All RightsReserved.

General Troubleshooting

Problem

Possible Cause

Solution

The captured image is not stored

1. Memory card may

be full or malfunctioning

2. Image not being

saved before the device is powered off

1. Reformat memory card or

replace with a new one

2.Make sure to stop

recording before shutting down

All buttons are not responding

1. Processing error or

faulty device operation

2.Memory card may

contain errors, or is damaged

3.The dash cam is

recording

1. Press the RESET button to

restart the camera

2.Reformat memory card or

replace with a new card

3.Press the buttons firmly,

or hold them in; it will not always respond to a quick hit

4.Press REC to stop the

recording first

Menu Button Not responding

Unit may be recording

Press REC to stop recording so you can access the menu

Device will not turn on

Battery may be depleted

Charge the battery. Take your unit inside and use an AC adapter (any USB compatibly plug) to charge for a full 3 hours

All RightsReserved.

Not holding charge

1. Battery may be

depleted

2. Power cord may be

defective

Charge the battery. Take your unit inside and use an AC adapter (any USB compatibly plug) to charge for a full 3 hours. Un plug it. If it turns off immediately, contact customer service for assistance with a replacement. If the unit stays on for 10-15 seconds, contact customer service for a replacement charger.

SD Card Won’t Stay In

1. SD card may not be

compatible

2.SD card may be too

thin

1. Use your nail or a coin to

push the SD Card in until it clicks

2.Use a different SD card

SD Card Not Recognized (Custer error)

1. SD Card needs to be formatted.

1. Format SD Card

2. Use a different SD card

Screen powers off unexpectedly

1. Screen Saver feature is enabled Low battery

1. Disable Screen Saver

feature

2. Charge the battery

3. Restore to default

settings

Keeps Turning off

1. SD Card may not be

compatible

2. Might not be getting

continuous power.

1. Use a different SD Card

2. Restore to default

settings

3. Get a replacement power

cord

All RightsReserved.

Unable to record videos

1. Memory card may be

full

2.If Loop Recording

has been enabled, memory card may be corrupted

1. Check remaining space on

memory card and delete files if necessary

2.Reformat your memory

card; if issue persists, replace with a new one

3.Restore to default

settings

4.Make sure to hold the REC

button in until the red light is blinking

Stops Recording after 20-40 minutes

Loop Recording off

1. Turn Loop Recording on

Stops Recording at random intervals

SD Card is not Compatible

1. Use a different SD card

2. Restore default settings

Not Looping

SD Card full

1. Format SD card

Pruveeo F5-Dual, Q2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual