Forum™ 500
Forum™ 5000
Forum IPhone 512
User Guide
Welcome to Proximus
Thank you for choosing a Proximus product that stands for the best in quality
matched with high design standards.
Forum IPhone 512
The following operating instructions will assist you in using your
Forum IPhone 512 and answer most of the questions that may arise. If you
need any extra information or support, the first people to ask are your system
administrator or retailer.
Internet:
www.proximus.be/pabx
Forum™ 5000 and Forum™ 500
This user guide applies to the Forum™ 5000 and Forum™ 500 product
families.
● The Forum™ 500 product family comprises the
Forum™ 523/524, Forum™ 525/526 and Forum™ 550/560 communications systems.
● The Forum™ 5000 product family comprises the Forum™ 5500,
Forum™ 5004, Forum™ 5008 and Forum™ 5012 communications
systems.
If individual features differ on the systems, a reference is made in this user
guide.
We hope you enjoy using your Forum IPhone 512.
Contents
Forum IPhone 512 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Authorisation Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Additional Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using Your Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Key Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
VoIP / SIP Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connectors on the Forum IPhone 512. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Notes for the System Administrator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Operating the Forum IPhone 512 . . . . . . . . . . . . . . . . . . . . . .11
Telephoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Calling with Selective Line Seizure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Answering a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Accepting a Call While Telephoning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Holding a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Taking a Call from Another Terminal (Take). . . . . . . . . . . . . . . . . . . . . . . . . 13
Accepting a Call for Another Terminal (Pickup from group) . . . . . . . . . 13
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Three-Party Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Enquiry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Toggling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Transferring / Forwarding Call to Another Caller (Transfer) . . . . . . . . . 15
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Other Device Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Handsfree / Open-Listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Mute Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Adjusting Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Call Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
1
Call Waiting Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using a Headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Speed Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Speed Dialling with Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Speed Dialling with Number Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Caller Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Phone Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Voicebox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Busy Lamp Field. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Phone Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Hot Desking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Main Menu on the Forum IPhone 512 SIP Telephone. . . . 26
1 Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
2 Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3 Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5 Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
6 Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
9 Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
0 Central settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
“Main menu” Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Configuring the Forum IPhone 512 . . . . . . . . . . . . . . . . . . . 34
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Function Keys Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Restarting the Forum IPhone 512 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Deleting a Local Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Restoring Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
2
Forum IPhone 512 Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
The “Options” Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
3
4
Forum IPhone 512
Forum IPhone 512
The Forum IPhone 512 is a Voice over IP (VoIP) telephone in accordance with
the internationally standardised SIP standard (Session Initiation Protocol).
Connected to the communications system Forum 500 / Forum 5000 you
have additional comfort functions available.
Forum IPhone 512
The Forum IPhone 512 has two dedicated trunk keys / and eight
function keys with LED. The function keys are configured using the
Forum 500 / Forum 5000 communications system and offer access to individually configurable system functions such as e.g. configuring call
forwarding, switching call protection on/off or accessing the phone book of
the Forum 500 / Forum 5000 communications system.
Use the options key for quick access to the Devices menu (
which contains the configurable functions on the device, e.g. ringer signal and
contrast.
The three-line display shows the respectively executable functions in the
bottom line and supports you in operating the devices menu.
Options menu)
5
Forum IPhone 512 About this Manual
About this Manual
This manual describes how to use a Forum IPhone 512 SIP telephone which is
connected to a Forum 500 / Forum 5000 communications system.
Authorisation Required
Most of the features in this manual can only be used if you have the appropriate user authorisation. Your system administrator sets up your authorisations when configuring the communications system.
Contact the system administrator if you have any questions on individual
features or you are not able to use a feature satisfactorily.
Additional Documentation
Please also make use of the other documentation which was provided with
the parts of your communications system. This documentation is located on
the Forum 500 / Forum 5000 product CD.
Using Your Telephone
Safety Precautions
TIP: Do not open the device nor any connected accessories. You
could come into contact with live parts.
Note: Repairs should only be carried out by certified expert personnel
(from Proximus Service).
● Do not allow the telephone or accessories to come into contact with water
or chemicals.
● Use (if necessary) the optionally supplied AC adapter (no. D0023-1051-
00-75) only.
● Do not use any AC adapters that show visible damage (e.g. cracks in the
housing).
6
Using Your Telephone Forum IPhone 512
● Connected headsets must comply with the standard DIN EN 60 950-1,
Point 6.2 (“Safety of information technology equipment including electrical business equipment”).
Please contact the appropriate customer representative if you need
further information on the headsets, adapters and adapter cables.
● To connect the Forum IPhone 512 to a local network (LAN, Local Area
Network), use a shielded CAT-5 Ethernet line (STP line, shielded twisted
pair line).
● Please ensure that no one can trip over the telephone cables.
Installation Site
Do not place devices or accessories
● near water, moisture or damp places,
● near heat sources or direct sunlight,
● in unventilated rooms,
● near devices that produce strong magnetic fields, near electronic devices,
fluorescent lamps, computers, radio devices, television sets,
● in dusty places or in places subject to vibrations, shocks or extreme
temperature fluctuations.
Place your telephone on a non-slip surface. Surface elements of your
furniture can affect the feet of your telephone. Feet softened by foreign
substances can leave undesirable impressions on your furniture.
Cleaning
Wipe your telephone with a slightly damp or an anti-static cloth. Never use a
dry cloth. Never use cleaning fluids.
7
Forum IPhone 512 Key Description
Key Description
The following table explains the Forum IPhone 512 keys.
Forum IPhone 512
Keys Key Description and Function
Hold key: puts the current call on hold. Press this key
once again to retrieve the call on hold.
Redial key: redials previously dialled numbers.
Goodbye key: ends an active call or exits an open menu
page without saving any changes made.
Mute key: turns the microphone on or off.
Volum e control keys: adjusts the volume for the
handset, ringer and speaker.
Options key: accesses the
The “Options” Menu starting on page 39).
Callers List key: this key is not used on the Forum 500 /
Forum 5000 communications system (see Caller Lists
starting on page 19).
Conference key: establishes a conference
Transfer key: transfers the current call to another
subscriber
Trunk keys: connect you to a specific line or accept a call
which is signalled on the line.
Loudspeaker key: activates the handsfree function for
making and receiving calls without picking up the
handset.
Options menu (please refer to
8
VoIP / SIP Telephones Forum IPhone 512
Forum IPhone 512
Keys Key Description and Function
Navigation keys: press the arrow keys up or down to
view different status and text pages on the display.
Press the up and down arrow keys to navigate within a
menu.
Press the left arrow key to exit a menu. Press the right
arrow key to select a menu selection or displayed option.
Function keys: the function of these keys is configured
with the Forum 500 / Forum 5000 communications
system. The labelling is on a paper strip.
Next to each function key there is an LED indicator to
show what function is in use.
VoIP / SIP Telephones
The following information is of interest when telephoning via the
Forum IPhone 512:
● Brief silences or echoes may occur during some connections. This is due to
the transmission quality of the line and not a functional defect of your
telephone.
● When the telephone is connected to the line or is disconnected from the
line (e.g. when the company network fails), when commissioning the
device, the required terminal software is loaded first (the telephone is
“booting”). This happens automatically and may take a few minutes. The
telephone is ready for operation when the display shows the date/time
and the internal call number. Then you can telephone as you are accustomed.
● When using a connected headset, after accepting a call, you should wait a
second before you begin to speak. This time is necessary for establishing
the connection between yourself and the caller.
Connectors on the Forum IPhone 512
Above the display there are two RJ45 connectors on the back of the device for
connecting a data cable(s). They are labelled LAN and PC. There are two
variants for connecting the Forum IPhone 512 depending on the technical
9
Forum IPhone 512 VoIP / SIP Telephones
conditions at your work area. The system administrator will take care of
connecting the telephone for you. In case the lines are disconnected at some
point, you can re-connect it yourself using the following explanation.
Variant 1: The workstation has a network port available.
Insert the network cable into the LAN connector on the telephone, the other
end into the available network port.
Variant 2: The workstation has an available network port; telephone and
PC use this port jointly.
The telephone can be looped into the existing network connection via its LAN
und PC connectors. It is connected as follows in this case: a network cable is
required for connecting the PC and the telephone. This cable is inserted into
the PC connector on the telephone. A second network cable goes from the
telephone to the network port; this cable is inserted into the LAN connector on
the telephone.
The power supply of the telephone can take place via the network line
(“Power over Ethernet”). If the company network has no Power over Ethernet,
the telephone requires a separate power supply via an additional AC adapter
(no. D0023-1051-00-75).
Please note: Never operate the Forum IPhone 512 simultaneously with PoE
and AC adapter!
If you have questions in this regard, desire more information or require help,
contact your system administrator.
Notes for the System Administrator
The “Mounting and Commissioning” guide contains detailed information on
VoIP and how to commission and configure VoIP and SIP telephones.
Please note: For feeds to the Forum IPhone 512, Power over Ethernet
function in accordance with IEEE 802.3af - class 3 standard is
required!
Note: To connect the Forum IPhone 512 to a local network (LAN, Local
Area Network), use a shielded CAT-5 Ethernet line (STP line,
shielded twisted pair line).
10
Te l e p h o n i n g Operating the Forum IPhone 512
Operating the
Forum IPhone 512
Te l e p h o n i n g
Making Calls
1. In order to establish a connection,
– pick up the handset or
– press the loudspeaker key , to make the following call in the
handsfree mode (see Handsfree / Open-Listening starting on page 16).
2. Dial a call number:
– Enter the call number using the number keys.
– Or: Press the redial key to call back a previously dialled call number.
Then select an entry with the navigation keys . Pick up the handset.
– Or: Press the function key with the phone book function (please refer to
Phone Book starting on page 21). This function is for selecting a call
number from the phone book of the Forum 500 / Forum 5000 communications system.
3. Wait for the connection to be established. After about five seconds, the
Forum IPhone 512 accepts the entire call number and dials. To speed up
dialling, press the hash key after entering the call number.
Calling with Selective Line Seizure
If multiple trunk keys are configured for your telephone, you can seize a line
selectively.
1. Press a trunk key / to seize a specific line.
Optional: Use the left arrow key or right arrow key to select a line.
In the display the line numbers (
line is free and can thus be seized.
2. Dial a call number (see page 11).
1, 2) are shown and indicate whether this
11
Operating the Forum IPhone 512 Telephoning
Note: If the administrator has linked a trunk key / with a SIP
user account, you will be calling under the call number of the
SIP user account. If the trunk key is not linked, the call number
of trunk key 1 is used.
Answering a Call
An incoming call is signalised via ringer, a blinking trunk key and the blinking
red LED indicator to the upper right:
To ac ce pt t he cal l , yo u:
● pick up the handset or
● press the blinking trunk key / or
● press the loudspeaker key to accept the following call in the
handsfree mode (see page 16).
Accepting a Call While Telephoning
You are telephoning, e.g. on trunk key 1 , hear the call-waiting tone and
see the call on the display. The LED next to your available trunk key, e.g. ,
is blinking.
1. Press the trunk key where the caller is waiting. The other caller is put on
hold. You talk with the caller.
2. You can also toggle back and forth between callers or initiate a conference
with both callers (please refer to page 15 also).
3. Press the goodbye key to terminate the current call. Then press the
trunk key where the other caller is waiting. You are now connected with the
caller on hold once again.
Note: If you have switched on call waiting protection (please refer to
page 17 also) no other calls will be signalled (no call-waiting
tone, no LED of an available trunk key blinking). Callers now
receive the busy signal.
12
Te l e p h o n i n g Operating the Forum IPhone 512
Holding a Call
You can briefly interrupt an ongoing call:
1. Press the hold key . The person calling now hears music on hold.
2. Press the hold key once again to continue the call.
Taking a Call from Another Terminal (Take)
You can accept an ongoing call from another terminal on your
Forum IPhone 512 and continue it there. To be able to do so, your telephone
and the other terminal have to have the same internal call number. To do so,
the administrator of the Forum 500 / Forum 5000 communications system
has to configure a Ta k e function key (please refer to Function Keys Reference
starting on page 34).
To accept the call on the Forum IPhone 512 you:
● pick up the handset and press the Ta k e function key or
● – when the handset is not picked up – press the Ta k e function key to
accept the call in the handsfree mode (please refer to page 16).
Accepting a Call for Another Terminal (Pickup
from group)
You can accept a call for another telephone in your Pickup group. To do so, the
administrator of the Forum 500 / Forum 5000 communications system has
to configure a Pickup from group function key (please refer to Function Keys
Reference starting on page 34).
Another telephone in your Pickup group is ringing. To accept the call, you:
● pick up the handset and press the Pickup from group function key or
● – when the handset is not picked up – press the Pickup from group
function key to accept the call in the handsfree mode (please refer to
page 16).
If you are telephoning and would like to accept a call using Pickup …
1. Press an available trunk key, e.g. trunk key 2 .
The person calling is put on hold and now hears music on hold.
2. Press the Pickup from group function key.
13
Operating the Forum IPhone 512 Three-Party Calls
3. You can also toggle back and forth between callers or initiate a conference
with both callers (please refer to page 15 also).
Note: “Pickup” is not possible if the person called belongs to a user
group which has pickup protection activated.
Ending a Call
To end a call you do as follows:
● Put down the handset.
or
● press the goodbye key .
Three-Party Calls
You are making a call, e.g. on the trunk key 1 , its LED indicator is lit. You
can now forward the call, execute an enquiry, switch back and forth between
two callers (“toggle”) or set up a conference. You can use any available trunk
key / for three-party conference calls.
Enquiry
While telephoning, you can make an enquiry to another caller.
Note: The enquiry function cannot be used to transfer calls on SIP
telephones. Alternatively, press the transfer key .
1. Press an available trunk key, e.g. trunk key 2 .
You hear the internal dialling tone. The person calling is put on hold and
now hears music on hold.
2. Now dial the call number of the caller desired and make the enquiry call.
3. Press the goodbye key to terminate the enquiry call.
4. Press the trunk key where the first caller is waiting. You are now connected
with the caller on hold once again.
Note: If after ending the enquiry call you put down the handset, after
a few seconds you will automatically be called back with the
connection on hold.
14
Three-Party Calls Operating the Forum IPhone 512
To g g l i n g
While you are conducting an enquiry call, the first caller is put on hold (see
page 14). Now you can toggle between callers (switch back and forth).
1. Press the trunk key (e.g. ) of the caller waiting currently. The other
caller is put on hold. The LED indicator of the trunk key of the respectively
held caller blinks during this process. The held caller hears music on hold.
2. Press the trunk key of the caller waiting to switch to that caller. The other
caller is now put on hold.
Tip: While you are talking with the first caller (the second caller is on
hold), you can initiate a conference with both callers. To do so,
press the conference key . To end the conference specifically,
please read the description on page 16.
3. Ending toggling: Press the goodbye key to terminate the current call.
4. Then press the trunk key where the other caller is waiting. You are now
connected with the caller on hold once again.
Transferring / Forwarding Call to Another Caller
(Transfer)
1. Press the transfer key .
You hear the internal dialling tone. The person calling is put on hold and
now hears music on hold.
2. Dial the call number of the internal caller desired.
– Transferring a call with notification: When the caller answers,
announce the call transfer. Then press the transfer key .
– Transferring a call without notification: When you wish to wish to
transfer the call without notification, wait for the ringing tone. Then press
the transfer key . The caller on hold now hears the ringing tone of the
transfer destination and waits for the call to be accepted.
15
Operating the Forum IPhone 512 Other Device Functions
Conference
You can speak with two callers simultaneously in a so-called “three-party
conference”.
1. Dial the call number of the first caller.
2. Press the conference key .
3. Press the available trunk key (e.g. ) and dial the call number of the
second caller.
The other caller is put on hold.
4. When the second caller answers, announce the conference. Press the
conference key once again.
You are now connected with both callers in a three-party conference. The
display shows the list of conference partners.
5. Do the following to end the conference:
– Dropping an individual caller from the conference: Use the navigation
Drop
keys to select one caller and press the
connection to the caller selected.
– Ending a conference: Put down the handset or press the goodbye
key to end the conference (connection to both callers).
softkey. This ends the
Other Device Functions
Handsfree / Open-Listening
You can make a call in the handsfree mode, e.g. to let anyone present in the
room listen in. To do so, press the loudspeaker key before or during a call.
The speaker is switched on. The red LED indicator next to the loudspeaker key
lights up. Press the key once again to switch the speaker off.
Mute Function
If you do not want the caller to listen in to what, e.g. you are discussing with
someone in the room, you can temporarily mute the telephone. During a call
press the mute key . The microphone is switched off. The red LED indicator next to the key blinks and your caller can no longer hear you. Press the
mute key once again to switch the microphone back on.
16
Other Device Functions Operating the Forum IPhone 512
Adjusting Volume
You can adjust the volume of the ringer, of the handset or of the speaker with
the volume keys .
● During call signalling you can adjust the volume of the ringer.
● While making a call, you adjust the volume of the handset or – in the
handsfree mode – the volume of the speaker.
Call Protection
The administrator of the Forum 500 / Forum 5000 communications system
can configure a Call protection function key (please refer to Function Keys
Reference starting on page 34).
1. Press the Call protection function key to activate call protection.
The LED next to the function key lights up. The person calling hears the
ringing tone, but your telephone does not signal the call.
2. Press the function key once again to deactivate the call protection
function.
Call Waiting Protection
The administrator of the Forum 500 / Forum 5000 communications system
can configure a Call waiting protection function key (please refer to Function
Keys Reference starting on page 34).
1. Press the Call waiting protection function key to activate call waiting
protection.
The LED next to the function key lights up. While you are telephoning,
other calls will not be signalled by a call-waiting tone; the caller hears the
busy tone.
2. Press the function key once again to deactivate the call protection
function.
17
Operating the Forum IPhone 512 Speed Dialling
Using a Headset
Instead of using a handset, a headset can be connected to the
Forum IPhone 512. You can press the loudspeaker key in this case in order to
accept and end calls . Via the
can configure whether to use the headset or the speaker for handsfree operation (please refer to Settings starting on page 34).
Note: Establishing a call can be delayed with SIP telephony. When
using a headset, e.g. you should wait a second before you begin
to speak.
Options menu of the Forum IPhone 512 you
Speed Dialling
Call numbers can be saved as a speed dialling destination to function keys
(please refer to Function Keys Reference starting on page 34) and number
keys. Assigning speed dialling destinations to function keys is done by your
administrator when configuring your telephone; you can assign speed dialling
destinations to number keys yourself.
Speed Dialling with Function Keys
If the administrator of the Forum 500 / Forum 5000 communications
system has programmed speed dialling destinations:
● Pick up the handset and press the function key where the speed dialling
destination is programmed.
alternatively – when you wish to call in the handsfree mode:
● Press the function key – with the handset down – where the speed dialling
destination is programmed.
Speed Dialling with Number Keys
Select speed dialling destination
● Pick up the handset. Press the number key where the desired call number
is saved for a few seconds.
alternatively – when you wish to call in the handsfree mode:
● Press the number key – with the handset down – where the speed dialling
destination is programmed.
18
Caller Lists Operating the Forum IPhone 512
Configuring a speed dialling destination
1. Press one of the number keys for a few seconds.
2. The display shows
arrow key .
3. Enter the destination call number using the number keys. To correct a
mistaken entry use the left arrow key .
4. Press the right arrow key to save the destination call number.
5. Use the navigation keys to select a trunk key which is to be linked with
the speed dialling.
6. Press the right arrow key .
The speed dialling is now saved.
Note: You cannot remove speed dialling destinations saved to number
keys (please refer to Deleting a Local Configuration starting on
page 37).
Speeddial ->Enter Number. Confirm with the down
Caller Lists
The administrator of the Forum 500 / Forum 5000 communications system
can configure Missed calls and Answered calls function keys (please refer to
Function Keys Reference starting on page 34). Use these function keys to
access the caller lists managed on the Forum 500 / Forum 5000 communications system. The LED indicator next to the Missed calls function key also
blinks when the caller list contains new entries.
1. Press the Missed calls or Answered calls function key to show the
respective call list.
2. Use the navigation keys to go to the desired entry.
3. To call the caller back, pick up the handset or press the loudspeaker
key . The call number is called.
4. Press the right arrow key to show the menu of the selected call. Use
the navigation keys to go to the desired menu entry.
1 Displaying call number of caller. You call the caller back by picking up
–
the handset or pressing the loudspeaker key .
2 Delete: Press the right arrow key to delete the entry shown.
–
19
Operating the Forum IPhone 512 Messages
– 3 Delete all: Press the right arrow key to delete all call list entries.
–
4 shows detail information on this call entry (number of calls from this
call number and date of the last call).
5. Press the goodbye key to exit the menu.
Note: The list of dialled call numbers is displayed with the redial
key .
Messages
Forum 500 / Forum 5000 communications system users with a terminal can
send you short messages. The Forum 500 / Forum 5000 communications
system also has a configuration determining whether or not you are informed
of incoming e-mails.
The administrator of the Forum 500 / Forum 5000 communications system
can configure a Messages function key for you (please refer to Function Keys
Reference starting on page 34) regarding which messages you can read on
the telephone display. The LED next to the Messages function key blinks
when there are new messages.
1. Press the Messages function key.
2. Use the navigation keys to go to the desired entry.
3. Press the right arrow key to show the menu of the selected message.
Use the navigation keys to go to the desired menu entry.
1Show: The text, date and time of the message is shown.
–
–
2 Delete: Press the right arrow key to delete the entry shown.
–
3 Delete all: Press the right arrow key to delete all message list
entries.
4. Press the goodbye key to exit the menu.
Notes
● You can send short messages yourself with the Forum 500 CTI web appli-
cation. The online help of the Forum 500 / Forum 5000 communications
system offers information in this regard.
● When you delete an e-mail message the e-mail itself is not deleted. You
can query, process and delete the e-mail with your e-mail programme.
20
Phone Book Operating the Forum IPhone 512
Phone Book
The administrator of the Forum 500 / Forum 5000 communications system
can configure a Phone Book function key (please refer to Function Keys Refe-
rence starting on page 34). Use this function key to access the phone books
managed on the Forum 500 / Forum 5000 communications system.
1. Press the Phone Book function key.
The display shows the text
2. Enter one or multiple first letters for the phone book entry you are looking
for. Use the number keys to do so.
– Use the up arrow key to correct an error in your entry and then enter the
correct text for searching.
– Confirm your entry with the down arrow key.
A list of phone book entries of the Forum 500 / Forum 5000 communica-
tions system will appear.
3. Use the navigation keys to go to the desired entry.
4. To call the selected phone book call number, pick up the handset or press
the loudspeaker key .
If the entry has multiple call numbers saved in the phone book, you can
select one of them specifically. Press the right arrow key . Use the navigation keys to get to the desired call number (
Dial the call number by lifting the handset or pressing the loudspeaker
key .
Search.
Work, Mobile or Home).
5. Press the goodbye key to exit the menu.
Call Forwarding
The administrator of the Forum 500 / Forum 5000 communications system
can configure a Call forward function key (please refer to Function Keys Refe-
rence starting on page 34).
1. Press the Call forward function key.
2. Use the navigation keys to select the call forwarding type
1 immediately, 2after Time or 3busy. Confirm your entry with the right
arrow key .
21
Operating the Forum IPhone 512 Voicebox
3. A separate call forwarding can be configured for each type of call
forwarding.
Use the navigation keys to get to the desired input line or option.
Confirm and save your entry respectively with the right arrow key .
–Option
off.
2 Phone No.: Enter the call number to be forwarded to.
–
–
3 Call type: Select the calls to be forwarded: intern (internal calls),
extern (external calls) or int.+ext. (internal and external calls).
4. Press the goodbye key to exit the menu.
The LED next to the function key lights up when
forwarding is activated.
Note: The destination call number of call forwarding cannot be
1 switch on / 1 switch off: You switch the call forwarding on or
Immediately type call
changed or deleted on the terminal. This is only possible in the
Devices: Functions menu in the Configurator of the
Forum 500 / Forum 5000 communications system.
Voice box
The administrator of the Forum 500 / Forum 5000 communications system
can configure a voicebox for you as an answering machine. This voicebox is
operated via a “Voice message” function key (Speech) (please refer to
Function Keys Reference starting on page 34). Activating or deactivating the
voicebox is done via call forwarding to a voicebox call number (please refer to
Call Forwarding starting on page 21).
Any time there are new messages on your voicebox, the Forum IPhone 512
display shows the number of voicebox messages received. Additionally, the
LED indicator next to the “Voice message” (Speech) function key lights up.
1. Press the “Voice message” (Speech) function key.
The display shows the list of received messages.
2. To listen to the message, pick up the handset or press the loudspeaker
key . Your voicebox is called and the message is played.
22
Busy Lamp Field Operating the Forum IPhone 512
3. Press the right arrow key to show the menu of the selected message.
Use the navigation keys to go to the desired menu entry.
1 Displaying call number of caller. You call the caller back by picking up
–
the handset or pressing the loudspeaker key .
2 Delete: Press the right arrow key to delete the message.
–
–
3 Delete all: Press the right arrow key to delete all voicebox
messages.
4 shows the date and time the message was received.
–
–
5 shows the length of the message.
4. Press the goodbye key to exit the menu.
It is also possible to configure a Voiceb ox function key. Use this function key to
call your voicebox.
1. Press the Vo iceb ox function key.
The voicebox is called.
2. The next steps are voice controlled. Follow the voice menu instructions.
3. Press the goodbye key to exit the voicebox system.
Busy Lamp Field
Use the “Busy Lamp Field” (BLF) to view another internal caller's state: free
or busy. You have to configure a separate BLF function key for every desired
call number of a caller (please refer to Function Keys Reference starting on
page 34). The LED indicator next to the function key shows the state of the
caller connected:
● Unlit: The caller is free. Press the BLF function key to call the caller.
● Blinking: The caller is being called. Press the BLF function key to accept
the call (“Pickup”).
● Lit: The caller is busy.
23
Operating the Forum IPhone 512 Phone Lock
Phone Lock
You can lock the Forum IPhone 512 to prevent unauthorised use. You must
use your user PIN to unlock the phone. This function can be executed via a
function key (please refer to Function Keys Reference starting on page 34) or
via the
Locking / unlocking phone via function key
1. Press the Phone lock function key.
Options menu.
The display shows
up. When in this state, no functions can be triggered and no calls made. It is
possible, however, to accept incoming calls.
You can unlock the phone:
1. Press the Phone lock function key.
Password: appears on the display.
2. Enter the user PIN using the number keys. Confirm with the right arrow
key .
Locking / unlocking phone via “Options” menu
1. Press the options key .
Options menu appears.
The
2. Use the navigation keys to select the
Confirm with the right arrow key .
3. Confirm
Lock the phone? on the display with the right arrow key .
Phone is locked, the LED next to the function key lights
3 Phone Lock menu entry.
Phone is locked appears on the display.
You can unlock the phone:
1. Press the options key .
Password: appears on the display.
2. Enter the user PIN using the number keys. Confirm with the right arrow
key .
Note: When the Forum IPhone 512 is locked, emergency calls to
predefined call numbers can still be made. The admitted call
numbers depend on the special lists assigned to the user group
(Te l e p h o n y : Lists: Special lists menu).
24
Presence Operating the Forum IPhone 512
Presence
The presence function is for communicating your presence status to an
internal caller. When there is a call, the text is shown on the display of the
caller, as long as the caller's telephone is a terminal. Change your status using
a Presence function key (please refer to Function Keys Reference starting on
page 34).
1. Press the Presence function key.
2. There are prepared status texts available. Use the navigation keys to
select the desired status. Confirm with the right arrow key .
The presence status is changed.
If a presence status is not to appear for the caller, select the
Available text.
Hot Desking
The Forum IPhone 512 supports the “Hot Desking” feature. This feature
enables you to apply the user configuration of your Forum IPhone 512 to any
other Forum IPhone 512.
1. If the desired Forum IPhone 512 is currently in operation, press the Logout
function key and confirm restarting with the right arrow key .
After restarting, the
2. Enter your call number. Confirm with the down arrow key.
The
PIN field appears.
3. Enter your user PIN. Confirm with the down arrow key.
The Forum IPhone 512 restarts – it is configured with your configuration. If
your configuration is currently active on another Forum IPhone 512, the
other Forum IPhone 512 will be logged out automatically.
Phone No. field appears.
25
Main Menu on the Forum IPhone 512 SIP Telephone
Main Menu on the
Forum IPhone 512
SIP Telephone
Most features which the system administrator can program to a separate
function key of the Forum IPhone 512 SIP telephone can be set and used via
the main menu of the Forum 500 / Forum 5000 communications system. To
do so, the administrator has to configure a Main menu function key on the
Forum IPhone 512 SIP telephone (see Function Keys Reference starting on
page 34).
The main menu contains the system features of the Forum 500 /
Forum 5000 communications system. These features are arranged in a menu
tree. The main menu contains the following menu groups:
1Calls
This is where the most important call-related features are grouped
together.
Menu description: see page 27
2 Call forwarding
This menu group provides all types of call forwarding which you can
programme on your telephone.
Menu description: see page 28
3 Messages
This menu group offers information on e-mails and short messages
which you have sent or received. Furthermore you can activate
prepared message texts.
Menu description: see page 28
5 Protection
Among other things, you can activate the call protection or the telephone lock in this menu group.
Menu description: see page 29
6 Connections
This menu group provides you with all the features that can affect a
call.
Menu description: see page 30
26
1Calls Main Menu on the Forum IPhone 512 SIP Telephone
9 Applications
This menu group contains all functions offered by your system telephone in conjunction with additional programme packages of your
communications system.
Menu description: see page 31
0 Central settings
This is where you can configure central settings for the communications
system. This is an optional menu item, it is only available if your system
administrator has configured the appropriate authorisation for your
user group.
Menu description: see page 32
1Calls
1 Call lists: Displays the lists of missed and accepted calls.
1 Missed calls: You see the call numbers of the callers who most
recently tried to reach you.
2 Accepted calls: You see the call numbers or the names of the callers
with whom you last spoke.
3 Voicebox mess. (voicebox messages): You see the list of received
voicebox messages and can listen to them and edit them.
4 Recordings: You see the lise of received recordings (calls and audio
conferences) and can listen to them and edit them.
4 Hunt group: If your telephone belongs to one or multiple hunt group(s), use
this menu entry to switch hunt call signalling for your telephone on or
off.
HG No.: [internal call number]: The pick-list of hunt group call numbers
appears. Activated hunt group calls have a “+” prefixing the hunt
group call number; deactivated ones have a “-”.
On/Off: switching hunt group calls on or off
All: switching all hunt group calls On/Off for your telephone
Note: If you are the last reachable member of the hunt group and you
log out then any further callers will hear a busy signal. Depending on
the system configuration additional calls can also be directed to the
exchange.
27
Main Menu on the Forum IPhone 512 SIP Telephone 2 Call Forwarding
2Call Forwarding
1 Call diversion: Programming call diversions for your own telephone. The
display shows a separate line with
each type of call forwarding along with the current status (“+” = on, “” = off).
6FollowMe: This type of call forwarding diverts calls from another terminal
(source) to your telephone. The PIN of the source terminal is required
for this function. If the “follow me” function is active, all call numbers of
the other device are forwarded immediatelyto your telephone.
Source: Enter the internal call number from which calls are to be
forwarded and press the
PIN: Enter the user PIN of the source and press the Enter softkey.
Immediately, After delay or Busy for
Enter softkey.
On/Off: Switching call forwarding on or off. You can switch “Follow
me” call forwarding off again on your own telephone or on the
other terminal via the
call immediately” on the other terminal. The menu entry displays
the current status: “+” = on, “-” = off.
Off option. You can also switch off “Divert
3Messages
1 Short messages: You can exchange short messages with other communica-
tions system users with a system terminal.
1Received mail: A list of senders of received messages is displayed. You
can display, forward or delete these messages.
2 Outgoing mail: Short messages sent by you are displayed. These
messages can also be displayed, forwarded or deleted.
3 New message: You can send a message to another user. Activate the
Message: input field. First enter the text (max. 160 characters)
and then press the
field. Enter the call number of the message recipient and press
Enter softkey.
the
Enter softkey. Then activate the No.: input
2 E-Mail: A list of senders who have sent you e-mails is displayed and you can
query the relevant e-mail information (sender, subject line, date/time
received).
28
5Protection Main Menu on the Forum IPhone 512 SIP Telephone
4Presence: You can inform other communications system users of your
presence status.
5Protection
1 Call protect: Switching signalling of calls on/off for all call numbers of your
device. The menu entry displays the current status: “+” = on, “-” = off.
int./ext. calls (internal & external calls): You can activate call protection
for internal calls only, for external only or for all calls.
On/Off: switching call signalling on or off
3 Telephone lock: If you wish to temporarily allow another person to use your
telephone, you can activate the telephone lock. Then your telephone is
given the authorisations for the “Guests” user group. This user group is
configured by the system administrator and prevents unauthorised
persons from accessing, reading or making changes in the
and its menu entries and lists on your telephone. Dialling rights may
also be restricted.
Please contact your system administrator for information on the
altered range of functions when the telephone lock is on. Telephone
lock access is user-PIN protected (default “0000”). After entering the
PIN, activate / deactivate the function with the
menu entry displays the current status: “+” = on, “-” = off.
On or Off option. The
Main menu
8 Call wait. prot. (call waiting protection): Switches call-waiting protection
on/off. The menu entry displays the current status: “+”= on, “-”= off.
On/Off: switching call-waiting protection on or off
0 Logout: If the system administrator for the system telephone has configured
the “Hot Desking” function and you are logged in to this system telephone as a user, you can use this menu entry to log out.
29
Main Menu on the Forum IPhone 512 SIP Telephone 6 Connections
6 Connections
The following features are executed if the current connection state of your
telephone permits.
1 Call pick-up
1Pick-up: You pick up the call intended for another telephone in your
pick-up group.
If the called subscriber belongs to a user group with pick-up
protection activated, you cannot pick up calls for that person's
call number.
2 Pick-up select. (pick-up selective): After entering the call number,
you pick up the call for any other telephone.
If the called subscriber belongs to a user group with pick-up
protection activated, you cannot pick up calls for that person's
call number.
2 Dial
Note: If the other telephone is already in the call state (e. g. an
answering machine is making an announcement), you can pick up the
call with “Pick-up select.”. The subscriber for whom you picked up the
call must belong to a user group for which “Call removal” authorisation
is activated, otherwise “Pick-up select” is not possible.
3Take: You wish to take a current call from one terminal over to your
telephone and continue the call on the telephone. To be able to
do so, your telephone and the other terminal have to have the
same internal call number.
1 Announcement: You direct an announcement to other system
terminals. Under
Enter softkey.
the
Announcements can be made to the following terminals: system
telephones Forum Phone 5xx, SIP system telephones
Forum IPhone 50x0 and DECT system terminals
Forum Free 5xx.
Dest: you enter the call number and press
Announcements can also be directed to call numbers where
multiple subscribers can be reached (e.g. a hunt group call
number).
30
9Applications Main Menu on the Forum IPhone 512 SIP Telephone
Note: If a called subscriber has announcement protection on, this
feature is not executed.
2 Intercom: This function is for directing an announcement to a single
system terminal and the microphone is switched on on the
system terminal called. The subscriber called can answer you
immediately without having to press a key. Enter the device ID of
the terminal under
information on the device IDs available, contact your system
administrator.
Intercom function is for contacting the following terminals:
The
system telephones Forum Phone 5xx, SIP system telephones
Forum IPhone 50x0 and DECT system terminals
Forum Free 5xx.
Note: If a called subscriber has call waiting protection on, this
feature is not executed.
Device-ID: and press the Enter softkey. For
4 Phone book: You open the Forum 500 / Forum 5000 phone book
and can call one of the subscribers listed there.
6 Suppress number: Your call number is not transmitted to the called
person for the following (external or internal) call. This menu
entry is dependent on the system setting.
7 Transmit number: Your call number is transmitted to the person you
call for the following call. This menu entry is dependent on the
system setting.
9Applications
This menu card is only shown if the system administrator has set up additional
programme packages for your communications system and you have the user
authorisation to use these programmes.
1Voicebox: This menu entry is only shown if the system administrator has
installed the additional programme package Forum Voicemail and
configured a voicebox for you.
1Voicebox mess. (voicebox messages): You see the list of received
voicebox messages and can listen to them and edit them.
31
Main Menu on the Forum IPhone 512 SIP Telephone 0 Central settings
2 Call voicebox: You call your voicebox. The next steps are voice-
controlled.
For detailed information please refer to the guide for the voicebox
programme Forum Voicemail.
4ACD: This menu entry is only offered if the Forum ACD internal application
in your communications system is activated and if you are an agent of
one or multiple ACD groups. If your system administrator has granted
you the corresponding authorisations, you can operate this application
via this menu.
Refer to the “Forum ACD” guide for detailed information.
0 Central settings
The Central settings menu card is where you can set the date and time of the
Forum 500 / Forum 5000 communications system. The
entry is only available if the system administrator has assigned the Expert
service profile to your user group.
2Date/ Time: The date and time are taken over from the exchange on the
first external outgoing call. If this information is not transmitted by your
network operator, you can set the date and time here yourself.
Select the desired entry (time with
write the active setting. To save the setting activate the
entry.
hh:mm, date with dd.mm.yy). Over-
Date/Time menu
Save menu
32
“Main menu” Menu Tree Main Menu on the Forum IPhone 512 SIP Telephone
“Main menu” Menu Tree
Main menu
1 Calls
2 Call forwarding
3 Messages
5Protection
6 Connections
9 Applications
0 Central settings
1 Calls
1 Call lists
4 Hunt group
2 Call forwarding
1 Call diversion
6Follow Me
3 Messages
1 Short messages
2 E-Mail
4 Presence
5 Protection
1± Call protect
3± Telephone lock
8± Call wait. prot.
0Logout
6 Connections
1 Call pick-up
2Dial
9 Applications
1 Voicebox
4ACD
0 Central settings
2 Datum / Time
1 Call lists
1 Missed calls
2 Accepted calls
3 Voicebox mess.
4 Recordings
1 Call diversion
1± immediately
2± After delay
3± Busy
1 Short messages
1Received mail
2 Outgoing mail
3 New message
1 Call pick-up
1 Pick-up
2 Pick-up select.
3Take
2 Dial
1 Announcement
2Intercom
4 Phone book
6 Suppress number
7 Transmit number
1 Voicebox
1 Voicebox mess.
2 Call voicebox
33
Configuring the Forum IPhone 512 Settings
Configuring the
Forum IPhone 512
Settings
1. Press the options key .
The
Options menu appears.
2. Use the navigation keys to select the
Confirm with the right arrow key .
3. Go to the desired setting (please refer to The “Options” Menu starting on
page 39 and change the setting or the option. Confirm with the right arrow
key .
4. Press the goodbye key to exit the menu.
1 Preferences menu entry.
Function Keys Reference
Forum 500 / Forum 5000With the Web Configurator, the administrator of
the communications system can configure and change the following function
keys for your Forum IPhone 512.
When the administrator has assigned you the corresponding user authorisation you can also change these settings yourself in the menu Te l e p h o n y :
Devices: System phones of the Configurator. Consult the Configurator online
help for further information.
Function keys for Forum IPhone 512
Key type Parameter Function
none –none
Destination Call number,
Labelling
BLF Call number,
Labelling
34
Direct dialling of a call number or code
procedure.
Busy Lamp Field; LED indicator shows when
caller is busy
Function Keys Reference Configuring the Forum IPhone 512
Function keys for Forum IPhone 512
Key type Parameter Function
Main menu Labelling Display of entire menu of the SIP system
telephone features supported on the
Forum 500 / Forum 5000
communicationssystem
Phone book Labelling Shows phone book managed by the
Forum 500 / Forum 5000 communications system.
Missed calls Labelling Shows the list of missed calls which is
managed on the Forum 500 /
Forum 5000 communications system; LED
indicates available calls
Answered
calls
Labelling Shows list of answered calls accepted by
the Forum 500 / Forum 5000 communications system.
Speech Labelling Shows the list of recorded voice messages;
LED indicates available messages
Vo ice b ox Labelling Calls your voice box
Messages Labelling Displays the list of short messages and e-
mails received; LED indicates new messages
Presence Labelling Display and changes of your status as
present or absent; LED display when status
activated (exception: “Available” status not
displayed by LED)
Call forward Labelling,
Int. + ext.
calls / Int.
Displays “Call forwarding” menu; LED indicates when
Immediately type call
forwarding activated
calls / Ext.
calls
Call
Labelling Switches call protection on or off; LED indi-
protection
Call waiting
Labelling Switches call waiting protection on or off;
protection
cates active function
LED indicates active function
35
Configuring the Forum IPhone 512 Restarting the Forum IPhone 512
Function keys for Forum IPhone 512
Key type Parameter Function
Pickup from
group
Ta k e Labelling Transfers an active call from another device
Phone lock Labelling Locks or unlocks the telephone; LED indi-
Logout Labelling Logs out the telephone and shows the Login
XML URL, Labelling Calls the specified URL from a Web server.
Labelling Picks up a call from another device in your
pickup group.
operated using your internal call number.
cates function is active
Display
Programmable function control via XML
data retrieval (configured by the administrator).
Restarting the Forum IPhone 512
You have to restart the Forum IPhone 512 sometimes, in order to activate a
changed trunk key assignment, for example.
1. Press the options key .
Options menu appears.
The
2. Use the navigation keys to select the
Confirm with the right arrow key .
Phone Status menu appears.
The
3. Use the navigation keys to select the
Confirm with the right arrow key .
4. Confirm the restart request by pressing the hash key .
The Forum IPhone 512 starts and is quickly ready for operation once again.
2 Phone Status menu entry.
6Restart phone menu entry.
36
Deleting a Local Configuration Configuring the Forum IPhone 512
Deleting a Local Configuration
The Forum IPhone 512 stores speed dialling numbers and - possibly
concurrent - function key programmings in a local configuration. This can
make it necessary to delete the local configuration of the Forum IPhone 512.
1. Press the options key .
Options menu appears.
The
2. Use the navigation keys to select the
Confirm with the right arrow key .
Phone Status menu appears.
The
3. Use the navigation keys to select the
Confirm with the right arrow key .
The display shows
4. Enter the administrator password with the number keys (please refer to
Forum IPhone 512 Passwords starting on page 38). Confirm with the right
arrow key .
5. Confirm the
Erase local config? display by pressing the hash key .
Admin Password.
2 Phone Status menu entry.
8 Erase Local Config menu entry.
Restoring Factory Settings
It is possible that you have been operating the Forum IPhone 512 with
another communications system or with an Internet SIP provider. To operate
the Forum IPhone 512 with the Forum 500 / Forum 5000 communications
system, you should restore factory settings.
1. Disconnect the Ethernet connection of the Forum IPhone 512.
2. If the telephone is not in operation, turn on the power supply. Wait until the
Forum IPhone 512 has started. Now press the options key .
If the Forum IPhone 512 has already been operated on the Forum 500 /
Forum 5000 communications system, the
3 menu entries.
If the Forum IPhone 512 has factory settings only partially active, the
Options menu appears with 7 menu entries in English. Continue with
step 4.
Options menu appears with
37
Configuring the Forum IPhone 512 Forum IPhone 512 Passwords
3. Use the navigation keys to select the 2 Phone Status menu entry.
Confirm with the right arrow key .
–The
the
– The display shows
Phone Status menu appears. Use the navigation keys to select
7 Factory Default menu entry. Confirm with the right arrow key .
Admin Password. Enter the administrator password
with the number keys (please refer to Forum IPhone 512 Passwords
starting on page 38). Confirm with the right arrow key .
–Confirm the
Restore Defaults? display by pressing the hash key .
– Confirm the restart request by pressing the hash key .
4. Use the navigation keys to select the
5 Admin Menu menu entry.
Confirm with the right arrow key .
– The display shows
Admin password. Enter the administrator password
with the number keys (please refer to Forum IPhone 512 Passwords
starting on page 38). Confirm with the right arrow key .
– Select the
4 Factory Default option. Confirm with the right arrow
key .
–Confirm the
Restore Defaults? display by pressing the hash key .
– Confirm the restart request by pressing the hash key .
Forum IPhone 512 Passwords
Certain functions of the Forum IPhone 512 can only be accessed via password
for security reasons:
● Login of the Forum IPhone 512: Under Phone No. enter your call number.
Under
● Local settings on the telephone: The factory settings password is
“22222”. After the first login of the Forum IPhone 512 onto the
Forum 500 / Forum 5000 communications system this password is overwritten by the Forum 500 / Forum 5000 communications system for
security reasons.
PIN enter your user PIN (see Hot Desking starting on page 25).
38
The “Options” Menu Configuring the Forum IPhone 512
The “Options” Menu
Press the options key to configure local settings directly on the
Forum IPhone 512.
When factory settings are restored no additional language files are available.
In this case, the display language is set to English. The following menu
reference simplifies navigating the English-language
Options
1 Call Forward
2 Preferences
3 Phone Status
4 User Password
5 Admin Menu
6 Restart Phone
7 Phone Lock
Factory default menu
Menü im Auslieferzustand
Options
1 Preferences
2 Phone Status
3 Phone Lock
PABX operated menu
Menü am Kommunikationssystem
Preferences
1 Tones
2 Contrast Level
3 Set Audio
Phone Status
1 IP&MAC Addresses
2 LAN Port
3 PC Port
4 Firmware Info
5 Error Messages
6 Restart Phone
7 Factory Default
8 Erase Local Cfg.
Tones
1 Ring Tone
2 Tone Set
Contrast Level
<-- [brighter]
--> [darker]
Set Audio
1 Audio Mode
2 Headset Mic Vol
Restart Phone
Restart phone?
Admin Password
Password:
Options menu.
Ring Tone:
[1 to 5]
Silent
Tone Set
US
[further countries]
Audio Mode
Speaker
Headset
Speaker/Headset
Headset/Speaker
Headset Mic Vol
Low
Medium
High
Phone Lock
Lock the phone?
Telephone Options menu reference (English)
39
Index
Index
A
AC adapter 6
ACD 32
Administrator password 37
Announcement 30
Answered calls 35
B
Busy lamp field 34
C
call diversion 28
Follow me 28
Call forwarding 21
Call lists 27
Call number
suppress 31
transmit 31
Call protection 17
call protection 29
Call waiting protection 17
Caller list 19
Calls
pick-up 30
Call-waiting protection 29
Call-waiting tone 12
Cleaning 7
Conference 14
Connections
Call pick-up 30
Dial 30
, 35
, 35
, 35
, 17
, 16
, 38
D
Date
set 32
Destination 34
Devices menu 5
E
e-mail 28
Emergency calls 24
Enquiry 14
F
Factory settings 37
Follow me 28
Forum IPhone 512 5
Function keys 9
G
Goodbye key 8, 14
H
Handsfree 16
Hash key 11
Headset 9
Hold key 8
Hot desking 25
hunt group 27
I
Installation site 7
Intercom 31
40
L
Logout 29, 36
Loudspeaker key 8
Index
M
Main menu 35
applications 31
Call forwarding 28
Calls 27
central settings 32
Connections 30
Menu tree 33
messages 28
protection 29
Messages 20
Missed calls 35
Mute key 8
, 35
N
Navigation keys 9
O
Open-listening 16
Options key 8
S
Safety precautions 6
Short messages 20
Speech 35
Speed dialling 18
, 28, 35
T
Ta k e 3 0 , 36
Telephone lock 29
Telephone options (English) 39
Time
set 32
Toggling 14
Tra ns fe r 1 4
Trunk keys 8
, 15
, 15
U
User password 24
V
P
Password 38
Phone book 21
Phone lock 36
Pick-up 30
select 30
Pickup from group 36
Presence 29
, 31, 35
, 35
R
Recordings 27
Redial key 8
Repair 6
Restarting 36
Voicebox 3 1, 35
Volu me
adjusting 17
Volume control keys 8
X
XML 36
41
Index Notes
Notes
42
Support
You can contact our support on the following telephone numbers:
For configuration changes of your Forum™ 500 or Forum™ 5000
communications system
Support
SMEs and residential
customers
in Dutch: 0800 22 500 0800 22 200
in French: 0800 33 500 0800 33 200
in German: 0800 44 500 0800 44 200
in English: 0800 55 500 0800 55 200
For repairs
SMEs and residential
customers
in Dutch: 0800 22 500 0800 14 888
in French: 0800 33 500 0800 14 888
in German: 0800 44 500 0800 14 888
in English: 0800 55 500 0800 14 888
Large companies
Large companies
43
For more information:
● Visit us in the Internet at www.proximus.be/pabx
● Contact your Proximus dealer
Subject to changes
Status 03.2015
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