Proware EP-3163J/JD-SCSC User Manual

SAS to SAS/SATA
JBOD Subsystem
User Manual
Revision 1.0
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Table of Contents
Chapter 1 Introduction ......................................................................................... 3
1.1 Features .................................................................................................................................................................. 3
1.2 Technical Specifications .................................................................................................................................. 4
1.3 Unpacking the JBOD Subsystem ................................................................................................................ 5
1.4 Identifying Parts of the JBOD Subsystem .............................................................................................. 6
1.4.1 Front View .................................................................................................................................................... 6
1.4.2 Rear View ...................................................................................................................................................... 7
1.4.3 JBOD Controller Module ....................................................................................................................... 8
1.4.3.1 JBOD Controller Panel ................................................................................................................... 8
1.5 Power Supply Fan Module (PSFM) ............................................................................................................ 9
1.5.1 PSFM Panel .................................................................................................................................................. 9
1.6 LCD Display Panel ...........................................................................................................................................11
1.6.1 LCD Panel LED..........................................................................................................................................11
1.6.2 LCD Panel Function Buttons ..............................................................................................................12
1.7 Drive Carrier Module ......................................................................................................................................13
1.7.1 Disk Drive Status Indicators ...............................................................................................................13
1.7.2 Drive Carrier Lock Indicator ...............................................................................................................14
Chapter 2 Installation of JBOD Subsystem ................................................. 15
2.1 Powering On ......................................................................................................................................................15
2.2 Disk Drive Installation ....................................................................................................................................16
2.2.1 Installing a 3.5” SAS Disk Drive in a Disk Tray .........................................................................16
2.2.2 Installing 2.5” Disk Drive in a Disk Tray .......................................................................................19
2.2.3 Installing a 3.5” SATA Disk Drive (Dual Controller Mode) in a Disk Tray ....................21
2.2.4 Installing 2.5” SATA Disk Drive (Dual Controller Mode) in a Disk Tray ........................25
2.3 Connecting the JBOD Subsystem ............................................................................................................29
2.3.1 Connecting to SAS HBA ......................................................................................................................29
2.3.2 Connecting to RAID Subsystem ......................................................................................................29
Chapter 3 Maintenance ..................................................................................... 30
3.1 Monitoring the RAID Environment ..........................................................................................................30
3.2 Upgrading Firmware .......................................................................................................................................32
3.3 Replacing JBOD Subsystem Components ............................................................................................34
3.3.1 Replacing JBOD Controller Module ...............................................................................................34
3.3.1.1 Replacing Controller Module with Controller Blanking Plate ...................................34
3.3.2 Replacing Power Supply Fan Module ...........................................................................................35
3.3.2.1 Replacing Power Supply Fan Module with Plate Cover ..............................................36
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Chapter 1 Introduction
The 16 bays JBOD Subsystem
This JBOD subsystem is a 19-inch 3U rackmount JBOD unit. It is a versatile SAS3 / SATA3 disk expansion system, ideal for high capacity and scalability storage in IT demands. It offers high density storage, hardware redundancy and easily integrates into versatile applications that request high performance and high scalability.
This JBOD subsystem comes with either dual or single JBOD controller configuration for options. It features a modular architecture for all key components which ease system maintenance and management.
1.1 Features
Hi g he s t D e n si t y A v ai l a bl e
- 3U chassis with 16 bays carriers
- Support the 2.5” / 3.5" enterprise class SAS3/SATA3 HDD drives
Hi g h A v ai l a b i l ity
- Single or dual SAS JBOD controller module
- Each SAS JBOD controller module consist of three 4x mini SAS HD ports
- DataBolt™ Bandwidth Optimizer for balance faster host and slower SAS or SATA devices
Po w e r S up p ly
- Power supply and cooling system contained in 1 module for efficient cooling
- Two 500W redundant hot swappable power supplies
En c l os u re
- Incorporates a cableless design for maximum signal integrity
- Utilizes industry-standard SCSI enclosure services (SES) to monitor enclosure and
disk environmental conditions
En c l os u re m on i to r i ng
- S.E.S. support for standard enclosure management
- System LED indications
- Fan speed monitoring
- Power supply monitoring
- System voltage monitoring
- System temperature monitoring
- System alarm
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1.2 Technical Specifications
JBOD Controller
Single / Redundant
Host Interface
One 4x mini SAS HD (12Gb/s) / Two 4x mini SAS HD (12Gb/s)
Disk Interface
12Gb/s SAS, 6Gb/s SATA
SAS expansion
Two 4x mini SAS HD (12Gb/s) / Four 4x mini SAS HD (12Gb/s)
Enclosure
Platform
Rackmount
Form Factor
3U
# of Hot Swap Trays
16
Tray Lock
Yes
Disk Status Indicator
Access / Fail LED / Power LED
Backplane
SAS / SATA Single BP
# of PS/Fan Modules
500W x 2 w/PFC
# of Fans
4
Monitor port support
Yes
Power requirements
AC 90V ~ 264V Full Range, 10A ~ 5A, 47Hz ~ 63Hz
Environmental
Relative Humidity
10% ~ 85% Non-condensing
Operating Temperature
10°C ~ 40°C (50°F ~ 104°F)
Physical Dimension
590(L) x 482 (W) x 131(H) mm
Weight
24 / 25 Kg (Without Disk)
Specification is subject to change without notice.
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1.3 Unpacking the JBOD Subsystem
The shipping package contains the following:
JBOD Subsystem Unit Two (2) power cords
One (1) external serial cable RJ11-to-DB9 for single JBOD controller
Note: Two (2) serial cables for dual JBOD controllers
One (1) external SAS cable (mini SAS HD to mini SAS HD)
Note: Two (2) SAS cables for dual JBOD controllers
One(1) JBOD Controller Module Plate Cover
NOTE: For Dual JBOD Controller
One(1) PSFM Plate Cover User Manual
NOTE: If any damage is found, contact the dealer or vendor for assistance.
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1.4 Identifying Parts of the JBOD Subsystem
The illustrations below identify the various parts of the expansion chassis.
1.4.1 Front View
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1.4.2 Rear View
Single JBOD Controller
Dual JBOD Controller
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1.4.3 JBOD Controller Module
1.4.3.1 JBOD Controller Panel
Part
Description
SAS In Port
Use to connect to SAS HBA or to RAID subsystem’s SAS Expansion Port.
SAS Expansion Port
Use to connect to the SAS In Port of another JBOD subsystem.
RS-232 Port
Use to upgrade the firmware of the JBOD controller. Connect the RJ11-to-DB9 serial cable to your system’s serial port.
Indicator
Color
Description
Link LED
Green
Indicates expander has connected or linked.
Activity LED
Blinking Blue
Indicates the expander is busy and being accessed.
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1.5 Power Supply Fan Module (PSFM)
The JBOD subsystem contains two 500W Power Supply / Fan Modules. All PSFMs are inserted into the rear of the chassis.
1.5.1 PSFM Panel
The panel of the Power Supply/Fan Module contains: the Power On/Off Switch, the AC Inlet Plug, and a Power On/Fail Indicator showing the Power Status LED, indicating ready or fail.
Each fan within a PSFM is powered independently of the power supply within the same PSFM. So if the power supply of a PSFM fails, the fan associated with that PSFM will continue to operate and cool the enclosure.
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When the power cord connected from main power source is inserted to the AC Power Inlet, the power status LED becomes RED. When the switch of the PSFM is turned on, the LED will turn GREEN. When the Power On/Fail LED is GREEN, the PSFM is functioning normally.
NOTE: Each PSFM has one Power Supply and two Fans. PSFM 1 has Power#1, Fan#1 and Fan#2. The PSFM 2 has Power#2, Fan#3 and Fan#4. When the Power Supply of a PSFM fails, the PSFM need not be removed from the slot if replacement is not yet available. The fan will still work and provide necessary airflow inside the enclosure.
In replacing the failed PSFM, refer to section 3.3.2 of this manual.
NOTE: After replacing the Power Supply Fan Module and turning on the Power On/Off Switch of the PSFM, the Power Supply will not power on immediately. The Fans in the PSFM will spin-up until the RPM becomes stable. When Fan RPM is already stable, the RAID controller will then power on the Power Supply. This process takes more or less 30 seconds. This safety measure helps prevent possible Power Supply overheating when the Fans cannot work.
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1.6 LCD Display Panel
1.6.1 LCD Panel LED
Parts
Function
Power LED
Green indicates power is ON.
Power Fail LED
If one of the redundant power supply unit fails, this LED will turn to RED and alarm will sound.
Fan Fail LED
When a fan fails or the fan’s
rotational speed is below 500RPM, this LED will turn red and an alarm will sound.
Over Temperature LED
If disk temperatures exceed 60oC, the Over Temperature LED will turn RED and alarm will sound.
Voltage Warning LED
An alarm will sound if detected voltage in the controller is abnormal and LED will turn RED.
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1.6.2 LCD Panel Function Buttons
Parts
Function
Up and Down
Arrow buttons
Use the Up or Down arrow keys to go through the information on the LCD screen. This is also used to move between each menu.
Select button
This is used to enter the option you have selected.
Exit button EXIT
Press this button to return to the previous menu.
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1.7 Drive Carrier Module
The Drive Carrier Module houses a 3.5 inch hard disk drive. It is designed for maximum airflow and incorporates a carrier locking mechanism to prevent unauthorized access to the HDD.
1.7.1 Disk Drive Status Indicators
Part
Function
Disk Activity Indicator
This LED will blink blue when the hard drive is being accessed.
Disk Status Indicator
Green LED indicates power is on and hard drive status is good for this slot. If there is no hard drive, the LED is Red. The fault indicator depends on the RAID card or RAID Controller definition.
Disk Activity Indicator
Disk Status Indicator
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1.7.2 Drive Carrier Lock Indicator
Every Drive Carrier is lockable and is fitted with a lock indicator to indicate whether or not the carrier is locked into the chassis or not. Each carrier is also fitted with an ergonomic handle for easy carrier removal.
When the Lock Groove is vertical, then the Drive Carrier is unlocked.
When the Lock Groove is horizontal, this indicates that the Drive Carrier is locked.
Lock and unlock the Drive Carriers by using a flat-head screw driver.
Drive Carrier is locked
Drive Carrier is unlocked
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Chapter 2 Installation of JBOD Subsystem
2.1 Powering On
1. Plug in the power cords into the AC Power Input Socket located at the rear of
the subsystem.
NOTE: The subsystem is equipped with redundant, full range power supplies with PFC (power factor correction). The system will automatically select voltage.
2. Turn on each Power On/Off Switch to power on the subsystem.
3. The Power LED on the front panel will turn green.
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2.2 Disk Drive Installation
This section describes the physical locations of the hard drives supported by the subsystem and give instructions on installing a hard drive. The subsystem supports hot-swapping allowing you to install or replace a hard drive while the subsystem is running.
2.2.1 Installing a 3.5 SAS Disk Drive in a Disk Tray
NOTE: These steps are the same when installing SATA disk drive in Single Controller Mode.
1. Unlock the Disk Trays using a flat-head screw driver by rotating the Lock Groove.
2. Press the Tray Open button and the Disk Tray handle will flip open.
3. Pull out an empty disk tray.
Tray Open Button
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4. Place the hard drive in the disk tray. Turn the disk tray upside down. Align the four screw holes of the SAS disk drive in the four Hole A of the disk tray. To secure the disk drive into the disk tray, tighten four screws on these holes of the disk tray. Note in the picture below where the screws should be placed in the disk tray holes.
NOTE: The mounting hole locations of the new 6-disk are different from the existing drives.
3-, 4-, and 5-disk
6-disk
Four bottom mounting holes of drive
Four bottom mounting holes of drive
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NOTE: All the disk tray holes are labelled accordingly.
5. Slide the tray into a slot.
6. Press the lever in until you hear the latch click into place. The HDD Fault LED will turn green when the subsystem is powered on and HDD is good.
7. If necessary, lock the Disk Tray by turning the Lock Groove.
Tray Hole A
Tray Hole A
Different screw positions: Comparing 6-Disk Drive to existing Drive
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2.2.2 Installing 2.5” Disk Drive in a Disk Tray
1. Remove an empty disk tray from the subsystem.
2. Place the disk drive in the disk tray. Turn the disk tray upside down. Align the four screw holes of the disk drive in the four Hole w of the disk tray. To secure the disk drive into the disk tray, tighten four screws on these holes of the disk tray. Note in the picture below where the screws should be placed in the disk tray holes.
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NOTE: All the disk tray holes are labelled accordingly.
3. Slide the tray into a slot.
4. Press the lever in until you hear the latch click into place. The HDD Fault LED will turn green when the subsystem is powered on and HDD is good.
Tray Hole w
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2.2.3 Installing a 3.5 SATA Disk Drive (Dual Controller Mode) in a Disk Tray
1. Remove an empty disk tray from the subsystem.
2. Prepare the dongle board, the Fixed Bracket, and screws.
Fixed Bracket
Dongle Board
Screws
3. Attach the dongle board in the Fixed Bracket with a screw.
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4. Place the Fixed Bracket with the dongle board in the disk tray as shown.
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5. Turn the tray upside down. Align the holes of the Fixed Bracket in the two Hole d of the disk tray. Tighten two screws to secure the Fixed Bracket into the disk tray.
NOTE: All the disk tray holes are labelled accordingly.
6. Place the SATA disk drive into the disk tray. Slide the disk drive towards the dongle board.
Tray Hole d
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7. Turn the disk tray upside down. Align the four screw holes of the SATA disk drive in the four Hole B of the disk tray. To secure the disk drive into the disk tray, tighten four screws on these holes of the disk tray. Note in the picture below where the screws should be placed in the disk tray holes.
NOTE: The mounting hole locations of the new 6-disk are different from the existing drives.
3-, 4-, and 5-disk
6-disk
Four bottom mounting holes of drive
Four bottom mounting holes of drive
NOTE: All the disk tray holes are labelled accordingly.
8. Insert the disk tray into the subsystem.
Tray Hole B
Tray Hole B
Different screw positions: Comparing 6-Disk Drive to existing Drive
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2.2.4 Installing 2.5” SATA Disk Drive (Dual Controller Mode) in a Disk Tray
1. Remove an empty disk tray from the subsystem.
2. Prepare the dongle board, the Fixed Bracket, and screws.
Fixed Bracket
Dongle Board
Screws
3. Attach the dongle board in the Fixed Bracket with a screw.
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4. Place the Fixed Bracket with the dongle board in the disk tray as shown.
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5. Turn the tray upside down. Align the holes of the Fixed Bracket in the two Hole d of the disk tray. Tighten two screws to secure the Fixed Bracket into the disk tray.
NOTE: All the disk tray holes are labelled accordingly.
6. Place the 2.5” SATA disk drive into the disk tray. Slide the disk drive towards the dongle board.
Tray Hole d
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7. Turn the disk tray upside down. Align the four screw holes of the 2.5” SATA disk drive in the four Hole y of the disk tray. To secure the disk drive into the disk tray, tighten four screws on these holes of the disk tray. Note in the picture below where the screws should be placed in the disk tray holes.
NOTE: All the disk tray holes are labelled accordingly.
8. Insert the disk tray into the subsystem.
Tray Hole y
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2.3 Connecting the JBOD Subsystem
2.3.1 Connecting to SAS HBA
The Enclosure supports SAS interface which provides fast 1200MB data transfer rate using SAS phy. The package comes with one SAS cable for single JBOD controller module.
Attach one end of the SAS cable to the SAS IN Port and the other end to the host bus adapter’s (HBA) external SAS connector or to the SAS Switch. (The host b u s adapter is installed in your Host computer system.)
2.3.2 Connecting to RAID Subsystem
Attach one end of the SAS cable to the SAS IN Port of the JBOD controller module and the other end to the SAS Expansion Port on the RAID controller of RAID subsystem. If configured in redundant mode, connect the other SAS cable to the SAS IN Port of the other JBOD controller, and the other end to the SAS Expansion Port on the other RAID controller of RAID subsystem.
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Chapter 3 Maintenance
3.1 Monitoring the RAID Environment
After power on the enclosure, the screen on the LCD panel will show the following message:
Press the “ button to enter the menu
The following tree diagram is a summary of the various monitor functions that can be accessed through the LCD panel.
{Model Name} <ALARM MENU
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Press the “ ” button to enter the configure menu.
The enclosure has a setup configuration utility allows user to set temperature, LINK, FAN, Alarm and Password. The following tree diagram is a summary of the various setting functions that can be accessed through the LCD panel.
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3.2 Upgrading Firmware
Upgrading Firmware through Terminal
NOTE: It is important to stop I/O access to JBOD subsystem during firmware upgrade.
NOTE: Upgrading the firmware must be done from Master JBOD Controller if the JBOD Subsystem has redundant JBOD Controllers.
1. Please use the RS232 cable (RJ11 to DB9) to JBOD Controller #1 and to connect JBOD RS232 Port and PC COM1 Port (or change to other COM Port as necessary).
2. Open Windows HyperTerminal Program. Connect using COM1 (COM Port used in Step1), Baud Rate: 115200, n, 8, 1, Flow Control: None.
3. Press the Enter key and the password prompt will be displayed.
4. Key in the password (Default password: 00000000) to login to CLI.
5. At CLI prompt, input the command to update firmware.
a. CLI> mo
Operation Mode: Master, CLI Dual, M.Sensor, I2C Operation Mode: Backup Operation Mode: Single
NOTE: If Operation Mode is “Master, CLI Dual, M.Sensor, I2C”, it means you are connected to Master Expander and you can continue with next steps.
If Operation Mode is “Backup”, it means you are connected to
Backup Expander. Remove RS232 serial cable and insert to other JBOD RS232 Port. If Operation Mode is “Single, it means this JBOD subsystem has only one controller, please skip to step D.
b. CLI> mo fdl both
c. CLI> mo
Operation Mode: Master, CLI Dual, M.Sensor, I2C, fdl both
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d. CLI>
NOTE:
“fdl code” is the command to update flash firmware code (.fw file). “fdl mfgbis the command to update CFG data code (.dat file) Make sure you have both files before updating.
e. CLI> fdl mfgb
Please Use XModem Protocol for File Transmission.
Use Q or q to quit Download before starting XModem.
f. Select Function menu to transfer CFG data .dat file: “Function”
“Transfer” “Send File” “Browse” “Open” and select the .dat file
(for example: 8018-mfgdat12gN-20160413.dat) firmware folder location. Select Xmodem” Protocol to send firmware file (Only need
about 60 seconds to finish sending firmware file. If not, please repeat steps E again).
Note. If wont to transfer CFG data .dat file, Press Q or q to quit Download before starting data transfer.
g. CLI>fdl code
Please Use XModem Protocol for File Transmission.
Use Q or q to quit Download before starting XModem.
h. Select Functon menu to transfer firmware file: “Function”  “Transfer”
“Send File” “Browse” “Open” and select the .fw file (for
example: 8018-03.01.28.55-20160719.fw) from firmware folder
location. Select “Xmodem” Protocol to send firmware file (Only need about 60 seconds to finish sending firmware file. If not, please repeat steps G again).
Note. If wont to transfer firmware data .fw file, Press Q or q to quit Download before starting data transfer.
i. Use reset command to Restart JBOD or power cycle
j. Re-login to JBOD CLI.
k. Use “sys” command to verify JBOD firmware version.
CLI>sys
l. If needed, the “reset” command can also be used to restart the JBOD
controller. (Normally used in single JBOD Controller mode, If already to connect to Controller )
CLI>reset
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3.3 Replacing JBOD Subsystem Components
3.3.1 Replacing JBOD Controller Module
When replacing a failed Controller Module, please follow these steps:
1. Loosen the thumbscrews on the sides of the JBOD Controller Module drawer.
2. Use the Controller handle to pull out the defective JBOD Controller Module
drawer.
3. Insert and slide the new JBOD Controller Module in. Note that it may be necessary to remove the old/defective JBOD Controller Module from the drawer case and install the new one.
IMPORTANT: When replacing a failed component online, it is not recommended to remove the failed component for a long period of time; proper air flow within the enclosure might fail causing
high controller/disk drive temperature.
4. Tighten the thumbscrews on the sides of the Controller Module case.
3.3.1.1 Replacing Controller Module with Controller Blanking Plate
When replacing a failed JBOD Controller Module with Blanking Plate, please follow these steps:
1. Loosen thumbscrews of the failed JBOD Controller Module drawer.
2. Use the Controller Module handle to remove the failed JBOD Controller Module
drawer from the subsystem.
3. Insert the JBOD Controller Blanking Plate.
4. Tighten the screws of the Controller Blanking Plate.
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3.3.2 Replacing Power Supply Fan Module
When replacing a failed power supply fan module (PSFM), please follow these steps:
1. Turn off the Power On/Off Switch of the failed PSFM.
2. Disconnect the power cord from the AC Inlet Plug of PSFM.
3. Loosen thumbscrews of the PSFM.
4. Use the handle to pull out the defective PSFM.
5. Before inserting the new PSFM, make sure the Power On/Off Switch is on "Off"
state.
6. Insert and slide the new PSFM in until it clicks into place.
IMPORTANT: When the subsystem is online and a Power Supply fails, and the replacement Power Supply module is not yet available, the failed Power Supply Module can be replaced with the Plate Cover. This is to maintain proper airflow within the enclosure. (Refer to next section)
When replacing a failed component online, it is not recommended to remove the failed component for a long period of time; proper air flow within the enclosure might fail causing high controller/disk drive temperature.
7. Connect the power cord to the AC Inlet Plug of PSFM.
8. Tighten the thumbscrews of the PSFM.
9. Turn on the Power On/Off Switch of the PSFM.
NOTE: After replacing the Power Supply Fan Module and turning on the Power On/Off Switch of the PSFM, the Power Supply will not power on immediately. The Fans in the PSFM will spin-up until the RPM becomes stable. When Fan RPM is already stable, the RAID controller will then power on the Power Supply. This process takes more or less 30 seconds. This safety measure helps prevent possible Power Supply overheating when the Fans cannot work.
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3.3.2.1 Replacing Power Supply Fan Module with Plate Cover
When replacing a failed power supply fan module (PSFM) with Plate Cover, please follow these steps:
1. Turn off the Power On/Off Switch of the failed PSFM.
2. Disconnect the power cord from the AC Inlet Plug of PSFM.
3. Loosen thumbscrews of the failed PSFM.
4. Pull out the defective PSFM.
5. Insert the PSFM Plate Cover carefully.
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