protech PA-3211 User Manual
PA-3211
10.1” POS Terminal
Powered by ARM Cortex A-9
Processor
PA-3211 M1
USER
MANUAL
PA-3211 POS System
Powered by ARM Cortex-A9 Processor
COPYRIGHT NOTICE & TRADEMARK
All trademarks and registered trademarks mentioned herein are the
property of their respective owners.
This manual is copyrighted in October 2017. You may not reproduce
or transmit in any form or by any means, electronic, or mechanical,
including photocopying and recording.
DISCLAIMER
This user’s manual is meant to assist users in installing and setting up
the system. The information contained in this document is subject to
change without any notice.
CE NOTICE
This is a class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
FCC NOTICE
CAUTION: Danger of explosion may occur when the battery
is incorrectly replaced. Replace the battery only with the
same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s
instructions.
WARNING: Some internal parts of the system may have high
electrical voltage. We strongly recommend that only qualified
engineers are allowed to service and disassemble the
system. If any damages should occur on the system and are
caused by unauthorized servicing, it will not be covered by
the product warranty. Please operate the LCD and
Touchscreen with extra care as they can break easily.
This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
You are cautioned that any change or modifications to the equipment
not expressly approve by the party responsible for compliance could
void your authority to operate such equipment.
Contents
Revision History ............................................................................................. vi
1 Introduction ......................................................................................... 1-1
1.1 About This Manual .................................................................... 1-2
2 Getting Started .................................................................................... 2-1
2.1 Package List .............................................................................. 2-2
2.2 System Views Without i-Button Module .................................... 2-3
2.2.1 Front View ......................................................................... 2-3
2.2.2 Rear View .......................................................................... 2-3
2.2.3 Top View ............................................................................ 2-4
2.2.4 Bottom View ...................................................................... 2-5
2.2.5 Quarter View ...................................................................... 2-5
2.2.6 Side View ........................................................................... 2-6
2.3 System Views With i-Button Module ......................................... 2-7
2.3.1 Front View ......................................................................... 2-7
2.3.2 Rear View .......................................................................... 2-7
2.3.3 Top View ............................................................................ 2-8
2.3.4 Bottom View ...................................................................... 2-9
2.3.5 Quarter View ...................................................................... 2-9
2.3.6 Side View ......................................................................... 2-10
2.4 System Specifications ............................................................. 2-11
2.5 Safety Precautions .................................................................. 2-13
3 System Configuration ......................................................................... 3-1
3.1 External System I/O Ports Diagram & Pin Assignment ............. 3-2
3.1.1 Rear I/O Ports Diagram ..................................................... 3-2
i
3.2 Jumper & Connector Quick Reference Table ............................ 3-3
3.3 Component Locations Of System Main Board .......................... 3-5
3.3.1 Top View of System Main Board ....................................... 3-5
3.4 How To Set Jumpers ................................................................. 3-7
3.5 Function Buttons and Rear I/O Ports ........................................ 3-9
3.5.1 Power Button ..................................................................... 3-9
3.5.2 Power Input Port ................................................................ 3-9
3.5.3 Cash Drawer Port .............................................................. 3-9
3.5.4 UART3 Connector ........................................................... 3-10
3.5.5 VGA Port .......................................................................... 3-10
3.5.6 USB Port .......................................................................... 3-11
3.5.7 LAN Port .......................................................................... 3-12
3.5.8 MicroSD Port ................................................................... 3-13
3.5.9 Micro USB Port ................................................................ 3-13
3.6 Setting Main Board Connectors and Jumpers ........................ 3-14
3.6.1 UART Port Voltage Selection (JP_COM0, JP_COM1,
JP_COM2, JP_COM3, JP_COM5) ................................. 3-14
3.6.2 External USB 2.0 Port ..................................................... 3-15
3.6.3 Internal USB 2.0 Connectors ........................................... 3-16
3.6.4 Internal UART Connectors .............................................. 3-17
3.6.5 Power for Thermal Printer Connector .............................. 3-18
3.6.6 Power Connectors (DC 12V, DC 5V) .............................. 3-18
3.6.7 Power LED Connectors ................................................... 3-19
3.6.8 LVDS Connector .............................................................. 3-20
3.6.9 Mini PCIE Connector ....................................................... 3-21
3.6.10 Power Switch Connector 2 .............................................. 3-22
3.6.11 Inverter Connector ........................................................... 3-22
3.6.12 External Speaker Connector ........................................... 3-23
ii
3.6.13 HD Audio Connector ........................................................ 3-23
3.6.14 I2C Connector ................................................................. 3-24
3.6.15 Inverter Backlight Enable Selection ................................. 3-25
3.6.16 Touch Panel Signal Interface Selection ........................... 3-25
3.6.17 Mini PCIE USB Selection ................................................ 3-26
3.6.18 LVDS Panel Input Voltage Selection ............................... 3-26
3.6.19 LVDS Voltage Selection ................................................... 3-27
3.6.20 Inverter Voltage Selection ............................................... 3-28
3.6.21 Image Detection Selection .............................................. 3-29
3.6.22 USB1_2 or USB1 Selection ............................................. 3-30
3.6.23 USB2 or USB2_2 Selection ............................................. 3-30
3.6.24 Cash Drawer Control Selection (JP8) ............................. 3-31
3.6.25 Cash Drawer Control Selection ....................................... 3-32
3.6.26 Cash Drawer Power Selection ........................................ 3-33
3.7 Printer Board Component Locations & Pin Assignment ......... 3-34
3.7.1 Printer Board: MB-1030 series ........................................ 3-34
3.7.1.1 Jumper & Connector Quick Reference Table............... 3-35
3.7.2 Setting Printer Board Connectors and Jumpers .............. 3-36
3.7.2.1 Power Supply Connector ............................................. 3-36
3.7.2.2 RS-232 Interface Connector ........................................ 3-36
3.7.2.3 Thermal Head/Motor/Sensor Connector ...................... 3-37
3.7.2.4 Auto-Cutter Connector ................................................. 3-39
3.7.2.5 Paper-Near-END Sensor Connector ............................ 3-39
3.7.2.6 USB Interface Connector ............................................. 3-40
3.7.2.7 Terminal Assignment Connector .................................. 3-40
3.8 VFD Board Component Locations & Pin Assignment ............. 3-41
3.8.1 VFD Board: MB-4103 ..................................................... 3-41
3.8.2 Jumper & Connector Quick Reference Table .................. 3-42
3.8.3 Setting MB-4103 VFD Board Connectors and Jumpers . 3-43
iii
3.8.3.1 Power Switch Selection ............................................... 3-43
3.8.3.2 RS-232 Serial Interface Connector .............................. 3-44
3.9 MSR Board Component Locations & Pin Assignment ............ 3-45
3.9.1 MB-3013 .......................................................................... 3-45
3.9.1.1 Information Button Reader ........................................... 3-45
3.9.1.2 Output Connector ......................................................... 3-45
4 Software Utilities ................................................................................. 4-1
4.1 Peripheral Devices .................................................................... 4-2
4.1.1 Printer Board: MB-1030 ..................................................... 4-2
4.1.1.1 Commands List .............................................................. 4-2
4.1.1.2 VFD: MB-4103 (RS-232) .............................................. 4-48
4.1.1.3 Commands List ............................................................ 4-48
4.2 API ........................................................................................... 4-50
4.2.1 API Package Content ...................................................... 4-50
4.2.2 Programming Guide ........................................................ 4-51
4.2.3 API Reference ................................................................. 4-52
4.2.3.1 Cash Drawer API .......................................................... 4-52
4.2.3.2 VFD API ....................................................................... 4-53
4.2.3.3 MSR API ....................................................................... 4-54
4.2.3.4 I-Button API .................................................................. 4-57
4.2.3.5 Thermal Printer API ...................................................... 4-60
4.2.3.6 Serial Port API .............................................................. 4-70
4.3 Burning PB-3211 Image .......................................................... 4-73
4.3.1 Installing Firmware Burning Tool ..................................... 4-74
4.3.2 Entering ADFU Mode for PB-3211 Board ........................ 4-79
4.3.3 Burning PB-3211 Image .................................................. 4-83
iv
Appendix A System Diagrams ................................ .................... A-1
Exploded Diagram For System Top Case ................................................A-2
System Exploded Diagram .......................................................................A-3
Exploded Diagram For MSR Module ........................................................A-9
Exploded Diagram For 3-Inch Printer (1) ...............................................A-10
Exploded Diagram For 3-Inch Printer (2) ...............................................A-12
Exploded Diagram For 2-Inch Printer (1) ...............................................A-13
Exploded Diagram For 2-Inch Printer (2) ...............................................A-15
Exploded Diagram For VFD Module ......................................................A-16
v
Version No.
Revision History
Page No.
Date
M1
Initial Release
-
2017/10/05
Revision History
The revision history of PA-3211 User Manual is described below:
vi
PA-3211 SERIES USER MANUAL
Page: 1-1
This chapter provides the introduction for the PA-3211
system as well as the framework of the user manual.
The following topic is included:
• About This Manual
1 Introduction
Chapter 1 Introduction
PA-3211 SERIES USER MANUAL
Page: 1-2
1.1 About This Manual
Thank you for purchasing our PA-3211 system. The PA-3211 is an updated system
designed to be comparable with the highest performance of IBM AT personal
computers. The PA-3211 provides faster processing speed, greater expandability and
can handle more tasks than before. This manual is designed to assist you how to
install and set up the whole system. It contains 4 chapters and 1 appendix. Users can
configure the system according to their own needs. This user manual is intended for
service personnel with strong hardware background. It is not intended for general
users.
The following section describes the structure of this user manual.
Chapter 1 Introduction
This chapter introduces the framework of this user manual.
Chapter 2 Getting Started
This chapter describes the package contents and system specifications, and illustrates
the physical appearances for the PA-3211 system. Read the safety reminders carefully
on how to take care of your system properly.
Chapter 3 System Configuration
This chapter describes the locations and functions of the system motherboard
components. You will learn how to properly configure the connectors and system
configuration jumpers on the motherboard and configure the system to meet your own
needs.
Chapter 4 Software Utilities
This chapter provides the Commands lists for embedded peripheral devices of the
system - printer board and VFD, API Package files, and instructs how to burn the
image onto PB-3211 board.
Appendix A System Assembly Diagrams
This appendix provides the exploded diagrams and part numbers of the PA-3211.
PA-3211 SERIES USER MANUAL
Page: 2-1
This chapter provides the information for the PA-3211
system. It describes how to set up the system quickly and
outlines the system specifications.
The following topics are included:
• Package List
• System Overview
• System Diagrams
• System Specification
• Safety Precautions
Experienced users can go to Chapter 3 System
Configuration on page 3-1 for a quick start.
2 Getting Started
PA-3211 SERIES USER MANUAL
Page: 2-2
Item
Q’ty
PA-3211
1
Manual / Driver DVD
1
Quick Reference Guide
1
AC Power Cord (Optional)
1
MSR Card Reader (Optional)
1
i-Button + MSR Card Reader (Optional)
1
Wireless LAN (IEEE 802.11 b/g/n) (Optional)
1
VFD (Optional)
1
Chapter 2 Getting Started
2.1 Package List
If you discover any of the items listed below are damaged or lost, please
contact your local distributor immediately.
PA-3211 SERIES USER MANUAL
Page: 2-3
Chapter 2 Getting Started
2.2 System Views Without i-Button Module
2.2.1 Front View
2.2.2 Rear View
Unit: mm
PA-3211 SERIES USER MANUAL
Page: 2-4
2.2.3 Top View
Chapter 2 Getting Started
PA-3211 SERIES USER MANUAL
Page: 2-5
2.2.4 Bottom View
2.2.5 Quarter View
Chapter 2 Getting Started
PA-3211 SERIES USER MANUAL
Page: 2-6
2.2.6 Side View
Chapter 2 Getting Started
Unit: mm
147.75
PA-3211 SERIES USER MANUAL
Page: 2-7
2.3 System Views With i-Button Module
2.3.1 Front View
2.3.2 Rear View
Chapter 2 Getting Started
PA-3211 SERIES USER MANUAL
Page: 2-8
2.3.3 Top View
Chapter 2 Getting Started
PA-3211 SERIES USER MANUAL
Page: 2-9
2.3.4 Bottom View
2.3.5 Quarter View
Chapter 2 Getting Started
PA-3211 SERIES USER MANUAL
Page: 2-10
2.3.6 Side View
Chapter 2 Getting Started
147.75
PA-3211 SERIES USER MANUAL
Page: 2-11
System
CPU Support
ARM Cortex-A9
Memory
DDR3L, 1GB on board
Network
10/100Mbps Ethernet
Power Supply
60 Watt power adapter
Audio
2W speaker
System Weight
with power adaptor approx. 4kg
Dimension (W x H x D)
300mm x 299mm x 135mm
O.S. Support
Android 5.1
Storage
Flash
16GB eMMC on board
I/O Ports
Standard SDHC
Up to 32GB
USB
1 x USB 2.0 and 1 x Micro USB for image update only
(on rear)
1 x USB 2.0 on side bezel
Serial Ports
All serial ports support +5V/12V selectable
1 x DB9 (RX, TX, RTS, CTS) (on rear)
3 x internal Wafer (RX, TX) for Reserved
LAN
1 x RJ45
VGA
1x DB15
Cash Drawer
1 x RJ11 (+12V or +24V selectable)
DC IN
1 x 4-pin DC Power Jack
Peripheral
Customer Display
VFD, 20 columns and 2 lines, each column is 5 x 7
dots / UART interface
Printer
2" or 3" easy loading thermal printer with Auto cutter /
USB interface
MSR
ISO I/II/III , JIS I/II/UART interface
Display
LCD
10.1" TFT LCD
Resolution
1280 x 800
Brightness
400 cd/m²
Touch Screen
10.1" Capacitive Touch panel
Tilt Angle
24 ~ 30 degree
2.4 System Specifications
Chapter 2 Getting Started
PA-3211 SERIES USER MANUAL
Page: 2-12
Environment
EMC & Safety
CE / FCC
Operating Temp.
0°C ~ 35°C (32°F ~ 95°F)
Storage Temp.
-20°C ~ 60°C (-4°F ~ 140°F)
Humidity
20% ~ 90%
Chapter 2 Getting Started
PA-3211 SERIES USER MANUAL
Page: 2-13
Chapter 2 Getting Started
2.5 Safety Precautions
Before operating this system, read the following information carefully to protect your
systems from damages, and extend the life cycle of the system.
1. Check the Line Voltage
• The operating voltage for the power supply should be within the range of
100V to 240V AC; otherwise the system may be damaged.
2. Environmental Conditions
• Place your PA-3211 on a sturdy, level surface. Be sure to allow enough
space around the system to have easy access needs.
• Avoid installing your PA-3211 system in extremely hot or cold places.
• Avoid direct sunlight exposure for a long period of time (for example, in a
closed car in summer time. Also avoid the system from any heating device.).
Or do not use PA-3211 when it has been left outdoors in a cold winter day.
• Avoid moving the system rapidly from a hot place to a cold place, and vice
versa, because condensation may occur inside the system.
• Protect your PA-3211 from strong vibrations which may cause hard disk
failure.
• Do not place the system too close to any radio-active device. Radio-active
device may cause signal interference.
• Always shut down the operating system before turning off the power.
3. Handling
• Avoid placing heavy objects on the top of the system.
• Do not turn the system upside down. This may cause the hard drive to
malfunction.
• Do not allow any objects to fall into this device.
• If water or other liquid spills into the device, unplug the power cord
immediately.
4. Good Care
• When the outside case gets stained, remove the stains using neutral washing
agent with a dry cloth.
• Never use strong agents such as benzene and thinner to clean the surface of
the case.
• If heavy stains are present, moisten a cloth with diluted neutral washing
agent or alcohol and then wipe thoroughly with a dry cloth.
• If dust is accumulated on the case surface, remove it by using a special
vacuum cleaner for computers.
PA-3211 SERIES USER MANUAL
Page: 3-1
3 System Configuration
This chapter contains helpful information that describes the
jumper and connector settings, component locations, and
pin assignment.
The following topics are included:
• System External I/O Ports Diagram
• Function Buttons and I/O Ports
• Main Board Component Locations & Jumper Settings
• Setting Jumpers
• Setting Main Board Connectors and Jumpers
• Printer Board Component Locations & Pin
Assignment
• Setting Printer Board Connectors and Jumpers
MB-1030 series
• Setting VFD Board Connectors and Jumpers
• Setting MSR
Chapter 3 Hardware Configuration
PA-3211 SERIES USER MANUAL
Page: 3-2
3.1 External System I/O Ports Diagram & Pin Assignment
3.1.1 Rear I/O Ports Diagram
UART
(option)
UPDATE
MicroSD
LAN
USB1
USB (option)
VGA
UART
DRW2 (option)
DC IN
DRW1
extended with
Y cable
DRW1-1 DRW1-2
PA-3211 SERIES USER MANUAL
Page: 3-3
JUMPER Description
NAME
UART0/ UART 1/ UART 2/ UART 3/
UART Port Pin9 Voltage Selection
JP_COM0, JP_COM1, JP_COM2,
JP_COM3, JP_COM5
USB1_2 or USB1 Connector Selection
JP_USB1
USB2_2 or USB2 Connector Selection
JP_USB2
Inverter Backlight Enable Selection
JP4
Touch Panel Signal Interface Selection
JP5, JP6
Cash Drawer Power Selection
JP7
Cash Drawer Control Selection
JP8
Mini PCIE USB Selection
JP9, JP10
LVDS Panel Input Voltage Selection
JP14
LVDS Voltage Selection
JP15, JP17
Inverter Power Selection
JP16
Image Detection Selection
JP18
System CONNECTOR Description
NAME
Rear I/O Port Connectors
DC Power Input Port
DC_IN1
Cash Drawer Port
DRW1 (DRW1-1, DRW1-2)
UART3 Connector (D-Sub 9 pins)
UART3
VGA Port (D-Sub 15 pins)
VGA1
USB 2.0 Port
USB1
LAN Port
CN_LAN1
MicroSD Port
MICRO_SD1
Micro USB Port
UPDATE
Motherboard Connectors
External USB 2.0 Port (side bezel)
USB2
Internal USB 2.0 Connectors
USB0, USB1_2, USB2_2, USB3,
USB4_2, USB5
Internal UART Connectors
UART0, UART1, UART2,
UART3_1, UART5
Power for Thermal Printer Connector
OUT_24V
DC12V, DC 5V Power Connectors
OUT_12V, OUT_5V
Chapter 3 Hardware Configuration
3.2 Jumper & Connector Quick Reference Table
PA-3211 SERIES USER MANUAL
Page: 3-4
System CONNECTOR Description
NAME
Power LED Connectors
LED1_1, LED1_2
LVDS Connector
LVDS1
Mini PCIE Connector
M_PCIE
Power Switch Connector
SW2
Inverter Connector
INV1
External Speaker Connector
SPK1
HD Audio Connector
LINE_OUT1
I2C Connector
I2C
Chapter 3 Hardware Configuration
PA-3211 SERIES USER MANUAL
Page: 3-5
WARNING: Always disconnect the power cord when you are
working with connectors and jumpers on the main board.
Make sure both the system and peripheral devices are turned
OFF as sudden surge of power could damage sensitive
components. Make sure PA-3211 is properly grounded.
CAUTION: Observe precautions while handling electrostatic
sensitive components. Make sure to ground yourself to
prevent static charge while you are working on the
connectors and jumpers. Use a grounding wrist strap and
place all electronic components in any static-shielded
devices.
Chapter 3 Hardware Configuration
3.3 Component Locations Of System Main Board
3.3.1 Top View of System Main Board
Figure 3-1. Main Board Component Location (Top View)
PA-3211 SERIES USER MANUAL
Page: 3-6
CAUTION: Always touch the motherboard components by
the edges. Never touch components such as a processor by
its pins. Take special cares while you are holding electronic
circuit boards by the edges only. Do not touch the mainboard
components.
Chapter 3 Hardware Configuration
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