Promise Technology VTM610i, VTM310i, VTM210 User Manual

VT

RAK

M610i, M310i, M210i

Quick Start Guide

Version 1.0

© 2007 Promise Technology, Inc. All Rights Reserved.

VTrak M610i, M310i, M210i Quick Start Guide

VTrak Installation Task List

Step 1: Unpacking the VTrak (below)

Step 2: Mounting VTrak in a Rack (page 5)

Step 3: Installing Disk Drives (page 10)

Step 4: Making Management and Data Connections

Step 5: Making Serial Cable Connections (page 15)

Step 6: Connecting the Power (page 16)

Step 7: Setting the IP Address (page 18)

Step 8: Creating Disk Arrays with WebPAM PROe (page 24)

For complete information about your VTrak E310f/s subsystem, see the VTrak
M610i, M310i, M210i Product Manual on the CD.

Step 1: Unpacking the VTrak

The VTrak box contains the following items:

•VTrak Unit

•Quick Start Guide

• Null Modem Cable

• Left and right center-mount
brackets

• Left and right mounting rails

The electronic components within the VTrak disk array are
sensitive to damage from Electro-Static Discharge (ESD).
Observe appropriate precautions at all times when handling the
VTrak or its subassemblies.

Use the following categories of network cables with VTrak:

• Cat 6, preferred

• Cat 5E, minimum

• Screws for disk drives
(36 for M210i; 52 for M310i; 70 for
M610i; including 4 spares)

• 1.5m (4.9 ft) Power cords (2 for US
and 2 for Europe)

• CD with SNMP files, Product
Manual and Quick Start Guide

Warning

Important

2

Figure 1. VTrak M610i front view

Drive Carrier LEDs

Drive Carriers Power and Status LEDs

Figure 2. VTrak M310i front view (M210i is similar)

Drive Carrier LEDs

Step 1: Unpacking the VTrak

Drive Carriers Power and Status LEDs

3

VTrak M610i, M310i, M210i Quick Start Guide

Figure 3. VTrak M610i rear view

RAID Controller

iSCSI 2iSCSI 1

Power Supply 1 Power Supply 2Cooling Unit 1

Mgmt

IOIOI

Cooling Unit 2

with Battery

Figure 4. VTrak M310i and M210i rear view

Power Supply 1 Power Supply 2Cooling Unit 1

Cooling Unit 2

with Battery

O

I

iSCSI 2iSCSI 1

Mgmt

IOIOI

O

I

RAID Controller

4

Step 2: Mounting VTrak in a Rack

Step 2: Mounting VTrak in a Rack

The M610i is shown on this page. The M310i and M210i are shown on page 7.

Mounting the VTrak M610i in a Rack

The M610i subsystem installs to the rack using the supplied mounting rails. You
can also use your existing rails.

Figure 5. VTrak M610i mounted in a rack with the supplied rails

Vertical Rack Post VTrak M610i

Handles mount
outside the rack post

• At least two persons are required to safely lift, place, and
attach the VTrak subsystem into a rack system.

• Do not lift or move the VTrak subsystem by the handles,
power supplies or the controller units. Hold the subsystem
itself.

• Do not install the VTrak subsystem into a rack without rails to
support the subsystem.

• Only a qualified electrician who is familiar with the installation
procedure should mount and install the VTrak subsystem.

• Be sure all switches are OFF before installing the VTrak
subsystem or exchanging components.

To install the M610i subsystem into a rack with the supplied mounting rails:

1. Check the fit of the mounting rails in your rack system. See Figure 6.

2. Adjust the length of the mounting rails as needed.

5

Mounting rails (included)
mount inside the rack post

Cautions

VTrak M610i, M310i, M210i Quick Start Guide

3. Attach the mounting rail assemblies to the outside of the rack posts, using
the attaching screws from your rack system.

Be sure the support is on the bottom facing inward.

4. Square the rail assemblies in the rack.

5. Tighten the adjustment screws and the attaching screws.

6. Place the VTrak subsystem onto the rails.

7. Secure the VTrak subsystem to the rack through each handle, using the
attaching screws from your rack system.

Figure 6. Rack mount assembly diagram

Rack front post

Inside of post

Rail attaching screw
(not included)

Front rail

Rail adjustment screw

Rack back post

Rail attaching screw
(not included)

Rear rail

Flange

Support

Rail adjustment screw

Inside of post

6

Step 2: Mounting VTrak in a Rack

Mounting VTrak M310i or M210i in a Rack

The VTrak M310i or M210i subsystem installs to the rack using the supplied
mounting rails. You can also use your existing rails.

Figure 7. Rackmounted VTrak M310i (M210i is similar)

Vertical Rack Post

Handles mount
outside the rack post

• At least two persons are required to safely lift, place, and
attach the VTrak subsystem into a rack system.

• Do not lift or move the VTrak subsystem by the handles,
power supplies or the controller units. Hold the subsystem
itself.

• Do not install the VTrak subsystem into a rack without rails to
support the subsystem.

• Only a qualified electrician who is familiar with the installation
procedure should mount and install the VTrak subsystem.

• Be sure all switches are OFF before installing the VTrak
subsystem or exchanging components.

VTrak M310i/M210i

Mounting rails (included)
mount inside the rack post

Cautions

To install the M310i or M210i subsystem into a rack with the supplied mounting
rails:

1. Check the fit of the mounting rails in your rack system. See Figure 9.

2. Slide the plates out of the mounting rails.

3. Attach one plate to each side of the VTrak subsystem.

Line-up the six holes in the plate with the corresponding holes in the
subsystem. Attach each plate with six screws (included). See Figure 8.

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VTrak M610i, M310i, M210i Quick Start Guide

4. Slide one of the rails over the plate on one side of the subsystem.

The rail is designed to slide freely over the plate.

5. Attach a flange to each end of the rail, with the rail on the opposite side of the
flange from the two-hole bracket.

6. Install the rail adjustment screws (included) through the flange into the rail.

There are four screws for each flange. See Figure 9.

7. Place the subsystem with mounting rails into your rack system.

8. Attach the mounting rail assemblies to the outside of the rack posts, using
the attaching screws from your rack system.

9. Square the rail assemblies in the rack.

10. Tighten the adjustment screws and the attaching screws.

11. Place the VTrak subsystem onto the rails.

12. Secure the VTrak subsystem to the rack through each handle, using the
attaching screws from your rack system.

Figure 8. Sliding flange installation

Rear (connector end)
of the subsystem

VTrak M310i/M210i

Sliding plate

Screws (6 each side)

8

Figure 9. Mounting rail installation

Step 2: Mounting VTrak in a Rack

Rack front post

Inside of post

Rail adjustment screw

Rail attaching screw
(not included)

Rack back post

Mounting Rail

Sliding plate

Rail attaching screw
(not included)

Inside of post

9

VTrak M610i, M310i, M210i Quick Start Guide

Step 3: Installing Disk Drives

You can populate the VTrak with 3.5-inch, 1.5 Gb/s or 3.0 Gb/s SATA drives. For
optimal performance, install physical drives of the same model and capacity. The
drives’ matched performance allows the logical drive to function better as a single
drive. The table below shows the number of drives required for each RAID level.

Level Number of Drives Level Number of Drives

RAID 0 1 or more RAID 6 4 to 16

RAID 1 2 only RAID 10 4 or more*

RAID 1E 2 or more RAID 50 6 or more

RAID 5 3 to 16

* Must be an even number of drives.

Note

Unlike other VTrak models, the M610i, M310i, and M210i do not
support Parallel ATA disk drives. There is no PATA-to-SATA
adapter available for these models.

Drive Slot Numbering

You can install any suitable disk drive into any slot in the subsystem. The diagram
below shows how VTrak’s drive slots are numbered. Slot numbering is reflected
in the WebPAM PROe and CLU user interfaces.

Figure 10.VTrak M610i drive slot numbering

1234

65

9101112

13

14

10

7

15

8

16

Step 3: Installing Disk Drives

Figure 11.VTrak M310i drive slot numbering. The M210i is similar, with 8
drive carriers

1234

65

9101112

Install all of the drive carriers into the VTrak subsystem to ensure proper airflow,
even if you do not populate all the carriers with disk drives.

7

8

Installing Disk Drives

1. Remove a disk drive carrier.

2. Carefully lay the disk drive into the drive carrier at the front, so that the screw
holes on the bottom line up.

3. Insert the screws through the holes in the drive carrier and into the bottom of
the disk drive. See Figure 12.

• Install only the counter-sink screws supplied with the VTrak.

• Install four screws per drive.

• Snug each screw. Be careful not to over-tighten.

4. Reinstall the drive carrier into the VTrak chassis.

Repeat steps 1 through 4 until all of your disk drives are installed.

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VTrak M610i, M310i, M210i Quick Start Guide

Figure 12.VTrak drive carrier mounting holes

SATA Drive Mounting Holes

WARNING:

Counter-sink screws only.

SATA Drive Mounting Holes

Figure 13.SATA Disk Drives mount at the front of the carrier

Serial ATA Disk Drive

12

Step 4: Making Management and Data Connections

Step 4: Making Management and Data Connections

Configuring an IP Storage Area Network

• A Gigabit Ethernet network interface card (GbE NIC) with iSCSI support (in
hardware or software)

• A GbE Switch with iSCSI support

• A network switch

• A network interface card (NIC) in the PC

Data Path

To establish an isolated data path:

1. Connect the 1 GbE (iSCSI) NIC to your GbE switch.

2. Connect the VTrak’s Data Ports to your GbE switch.

Management Path

To establish the management path:

Connect the PC’s standard network card and VTrak’s Management Port to your
network switch.

Figure 14.VTrak IP SAN connections

Network Switch

GbE Switch

iSCSI Port

O

I

iSCSI 2iSCSI 1

Mgmt

IOIOI

O

I

VTrak

PC

Management PortGbE NICNIC

As an alternative, you can use the same GbE (iSCSI) NIC for your PC for
management and data connections. However, combining management and data
paths this way will reduce performance.

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VTrak M610i, M310i, M210i Quick Start Guide

Configuring Direct Attached Storage

This arrangement requires:

• A Gigabit Ethernet network interface card (GbE NIC) with iSCSI support (in
hardware or software)

• A network switch

• A network interface card (NIC) in the PC

Data Path

To establish the data path:

Connect the GbE (iSCSI) NIC in your PC to one of the VTrak’s Data Ports.

Management Path

To establish the management path:

Connect the PC’s standard NIC and VTrak’s Management Port to your network
switch.

Figure 15.VTrak DAS connections

Network Switch

Management

Port

PC

O

I

iSCSI 2iSCSI 1

Mgmt

IOIOI

O

I

VTrak

GbE NICNIC

14

iSCSI Port

Step 5: Making Serial Cable Connections

Step 5: Making Serial Cable Connections

The RS-232 Serial connection enables the Command Line Interface (CLI) and
Command Line Utility (CLU) on your PC to monitor and control VTrak.

Figure 16.Serial connector for VTrak M310i. The M610i and M210i are
similar

DB-9 Serial
Connector

iSCSI 2

IOIOI

O

I

Mgmt

iSCSI 2iSCSI 1

IOIOI

Mgmt

O

I

To set up a serial cable connection:

1. Attach a null-modem cable to the DB-9 connector on the VTrak.

2. Attach the other end of the null-modem cable to a serial port on the Host PC
or Server.

You will establish a serial connection on the Host PC or Server (see page 18). At
this time, continue with “Step 6: Connecting the Power” on page 16.

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VTrak M610i, M310i, M210i Quick Start Guide

Step 6: Connecting the Power

Plug the power cords and switch on both power supplies on. When the power is
switched on, the LEDs on the front of the VTrak will light up.

When boot-up is finished and the VTrak is functioning normally:

• Controller Heartbeat LED blinks green seven times in three seconds, goes
dark for six seconds, then repeats the blink pattern.

• Power, FRU, and Logical Drive Status LEDs display green continuously.

• RAID Controller LED flashes green if there is activity on a iSCSI port.

Figure 17.VTrak front panel LED display. The M610i is shown

Power

FRU Status

Logical Drive Status

RAID Controller Activity

Reserved

Controller Heartbeat

There are two LEDs on each Drive Carrier. They report the presence of power
and a disk drive, and the current condition of the drive.

Figure 18.VTrak disk carrier LEDs

Disk Status

Power/Activity

After a few moments the Power/Activity should display Green.

16

Step 6: Connecting the Power

If there is no disk drive in the carrier, the Disk Status LED and the Power/Activity
LED will remain dark.

The Power/Activity LED flashes during drive activity.

The Disk Status LED displays Green when a drive is present and configured.

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VTrak M610i, M310i, M210i Quick Start Guide

Step 7: Setting the IP Address

VTrak has a Command Line Interface (CLI) to manage all of its functions,
including customization. A subset of the CLI is the Command Line Utility (CLU), a
user-level interface that manages your VTrak via your PC’s terminal emulation
program, such as Microsoft HyperTerminal. This procedure uses the serial cable
connection you made. See “Step 5: Making Serial Cable Connections” on
page 15.

To set up the serial connection:

1. Change your terminal emulation program settings to match the following
specifications:

• Bits per second: 115200

• Data bits: 8

• Parity: None

• Stop bits: 1

• Flow control: none

2. Start your PC’s terminal VT100 or ANSI emulation program.

3. Press Enter once to launch the CLI.

4. At the Login prompt, type administrator and press Enter.

5. At the Password prompt, type password and press Enter.

At this point, you are in the CLI. You can continue using the CLI to make
network settings or you can switch to the CLU. Go to:

• Setting up VTrak with the CLI (page 20)

• Setting up VTrak with the CLU (page 22)

18

Step 7: Setting the IP Address

Choosing DHCP or a Static IP Address

When you setup your VTrak, you have the option of:

• Enabling DHCP and letting your DHCP server assign the IP address to the
VTrak’s management port.

• Specifying a static IP address for the VTrak’s management port.

If you choose to enable DHCP, have your Network Administrator dedicate an IP
address for the VTrak, linked to the VTrak’s MAC address. This action will
prevent the DHCP server from assigning a new IP address when the VTrak
restarts, with the result that users can no longer log in.

Viewing MAC and IP Addresses in the CLI

To access the MAC and IP addresses for VTrak’s Management Port using a
serial connection and the CLI:

1. Start your PC’s terminal VT100 or ANSI emulation program.

2. Press Enter once to launch the CLI.

3. At the Login prompt, type administrator and press Enter.

4. At the Password prompt, type password and press Enter.

5. At the administrator@cli> prompt, type net -v and press Enter.

All of the networking information displays, including the MAC and IP
addresses.

Viewing MAC and IP Addresses in the CLU

To access the MAC and IP addresses for VTrak’s Management Port using a
serial connection and the CLU:

1. Start your PC’s terminal VT100 or ANSI emulation program.

2. Press Enter once to launch the CLI.

3. At the Login prompt, type administrator and press Enter.

4. At the Password prompt, type password and press Enter.

5. At the administrator@cli> prompt, type menu and press Enter.

6. From the CLU Main Menu, highlight Network Management and press Enter.

The network port summary screen displays a list of components, including
the IP address.

7. From the list of entries, highlight the Mgmt entry and press Enter.

All of the information for the Management Port displays, including the MAC
address.

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VTrak M610i, M310i, M210i Quick Start Guide

Setting up VTrak with the CLI

1. Type the following string to set the system date and time, then press Enter.

administrator@cli> date -a mod -d 2007/05/29 -t 14:50:05

In the above example, the date and time are included as examples only.
Your values will be different. Use yyyyy/mm/dd for the date and a 24-hour
clock for the time.

2. Type the following string to set the Management Port IP address and other
settings, then press Enter.

administrator@cli> net -a mod -t mgmt -s "primaryip=192.168.10.87,

primaryipmask=255.255.255.0, gateway=192.168.10.1"

In the above example, the IP addresses and subnet mask are included as
examples only. Your values will be different.

If you prefer to let your DHCP server assign the IP address, type the
following string, then press Enter.

administrator@cli> net -a mod -t mgmt -s "dhcp=enable"

Note that the IP address described above belongs to the VTrak subsystem,
not to the RAID controller. Use this IP address to log into the VTrak over your
network.

3. To verify the settings, type net and press Enter.

administrator@cli> net

===========================================
CId Port Type IP Mask Gateway Link
===========================================
1 1 Mgmt 192.168.10.87 255.255.255.0 192.168.10.1 Up
1 1 iSCSI 10.0.10.1 255.0.0.0 0.0.0.0 Down
1 2 iSCSI 10.0.10.2 255.0.0.0 0.0.0.0 Down

4. Type the following string to set the iSCSI Port IP address and other settings,
then press Enter.

administrator@cli> net -a mod -t iSCSI -p 1 -s

"primaryip=192.168.10.88, primaryipmask=255.255.255.0,
gateway=192.168.10.3"

If you prefer to let your DHCP server assign the IP address, type the
following string, then press Enter.

administrator@cli> net -a mod -t iSCSI -p 1 -s "dhcp=enable"

5. To verify the settings, type net, and press Enter.

administrator@cli> net

20

Step 7: Setting the IP Address

===========================================
CId Port Type IP Mask Gateway Link
===========================================
1 1 Mgmt 192.168.10.87 255.255.255.0 192.168.10.1 Up
1 1 iSCSI 192.168.10.88 255.255.255.0 192.168.10.1 Up
1 2 iSCSI 10.0.10.2 255.0.0.0 0.0.0.0 Down

6. Repeat steps 3 and 4 to set the other iSCSI port. Use -p 2 in place of -p 1.

To see the full set of CLI commands, at the admin@cli> prompt, type help and
press Enter.

This completes the Management and iSCSI Port setup. Go to “Step 8: Creating
Disk Arrays with WebPAM PROe” on page 24.

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VTrak M610i, M310i, M210i Quick Start Guide

Setting up VTrak with the CLU

1. At the administrator@cli> prompt, type menu and press Enter.

The CLU main menu appears.

Figure 19.CLU main menu

2. With Quick Setup highlighted, press Enter.

The first Quick Setup screen enables you to make Date and Time settings.

Setting system date and time

1. Press the arrow keys to highlight System Date.

2. Press the backspace key to erase the current date.

3. Type the new date.

4. Follow the same procedure to set the System Time.

5. Press Ctrl-A to save these settings and move to the Management Port
configuration screen.

Making Management Port settings

By default, DHCP is disabled on VTrak and the default Management Port IP
address is set to 10.0.0.1. The TCP Port is set to 2300.

Use a new Management Port IP address to log into the VTrak over your network.

Manual IP settings

To make Management Port settings manually:

1. Press the arrow keys to highlight IP Address.

2. Press the backspace key to erase the current IP Address.

3. Type the new IP Address.

22

Step 7: Setting the IP Address

4. Follow the same procedure to specify the Subnet Mask, Gateway IP
Address and DNS Server IP Address.

If you do not have a DNS server, skip the DNS Server IP address.

5. Press Ctrl-A to save your settings.

Automatic IP settings

To make Management Port settings automatically:

1. Press the arrow keys to highlight DHCP.

2. Press the spacebar to toggle to Enable.

3. Press Ctrl-A to save these settings.

Viewing IP address and settings

To view the current IP address and network settings when using DHCP:

1. Press the arrow keys to highlight DHCP.

2. Press the spacebar to toggle to Disable.

The current Management Port settings are displayed.

3. Press the spacebar to toggle DHCP back to Enable.

4. Press Ctrl-A to save these settings and move to the RAID configuration
screen.

Exiting the CLU

1. Highlight Skip the Step and Finish and press Enter.

2. Highlight Return to CLI and press Enter.

This completes the Management Port setup. Go to “Step 8: Creating Disk Arrays
with WebPAM PROe” on page 24.

23

VTrak M610i, M310i, M210i Quick Start Guide

Step 8: Creating Disk Arrays with WebPAM PROe

Note

You can also use the CLU to create disk arrays and logical drives.
See Chapter 5 of the Product Manual on the CD for more
information.

Setting up disk arrays with WebPAM PROe consists of the following actions:

• Logging into WebPAM PROe (below)

• Selecting a Language (page 26)

• Creating a Disk Array (page 26)

• Logging out of WebPAM PROe (page 30)

• Using WebPAM PROe over the Internet (page 30)

• Optional. Obtaining a Security Certificate (page 33)

Logging into WebPAM PROe

1. Launch your Browser.

2. In the Browser address field, type in the IP address of the VTrak subsystem.

Use the IP address you set in the CLI (page 20) or CLU (page 22). Note that
the IP address shown below is only an example. The IP address you type
into your browser will be different.

Regular Connection

• WebPAM PROe uses an HTTP connection. . . . . . . . . . . . . . . .http://

• Enter the VTrak’s Management Port IP address . . . . 192.168.1.105

Together, your entry looks like this:

http://192.168.1.105

Secure Connection

• WebPAM PROe uses a secure HTTP connection. . . . . . . . . .https://

• Enter the VTrak’s Management Port IP address . . . . 192.168.1.105

Together, your entry looks like this:

https://192.168.1.105

Note

Whether you select a regular or a secure connection, your login to
WebPAM PROe and your user password are always secure.

24

Step 8: Creating Disk Arrays with WebPAM PROe

3. When the log-in screen (Figure 19) appears:

•Type administrator in the User Name field.

•Type password in the Password field.

• Click the Login button.

The User Name and Password are case sensitive.

4. Click the Login button.

Figure 20.WebPAM PROe log-in screen

After sign-in, the WebPAM PROe opening screen appears. If there are any
unconfigured physical drives in the subsystem, an Array Configuration menu will
also appear. See Figure 22.

Note

Make a Bookmark (Netscape Navigator) or set a Favorite (Internet
Explorer) of the Login Screen so you can access it easily next
time.

25

VTrak M610i, M310i, M210i Quick Start Guide

Selecting a Language

WebPAM PROe displays in English, German, French, Italian, Japanese, Chinese
Traditional, Chinese Simple, and Korean.

1. Click Language on the WebPAM PROe Header.

The language list appears in the Header.

2. Click on the language you prefer.

The WebPAM PROe user interface displays in the selected language.

Figure 21.Clicking “Language” on the WebPAM PROe Header

Creating a Disk Array

On a newly activated VTrak subsystem, there are no disk arrays or logical drives.
To create a disk array:

1. Click on the Disk Arrays icon, then click on the Create tab.

The Array Configuration menu appears. See Figure 22.

2. Choose one of the options:

• Automatic – Creates a new disk array based on a default set of

parameters, including one logical drive. The number of unconfigured
physical drives available determines the RAID level of the disk array
and whether a spare drive is created. See page 27.

• Express – Creates a new disk array based on the characteristics you

specify. You can create multiple logical drives. However, all of the logical
drives will be the same size and RAID level. See page 28.

• Advanced – Enables you to directly specify all parameters for a new

disk array and its logical drives. See page 29.

3. Click the Next button.

Figure 22.The Array Configuration menu

26

Step 8: Creating Disk Arrays with WebPAM PROe

Automatic

When you choose the Automatic option, the following parameters appear on the
screen:

• Disk Arrays – The number of physical drives in the disk array, their ID
numbers, configurable capacity, and the number of logical drives to be
created

• Logical Drives – The ID number of the logical drive(s), their RAID level,
capacity, and stripe size

• Spare Drives – The physical drive slot number of the dedicated hot spare
assigned to this disk array. A hot spare drive is created for all RAID levels
except RAID 0, when five or more unconfigured physical drives are available

If you accept these parameters, click the Submit button.

The new disk array appears in the Disk Array List on the Information tab.

If you do NOT accept these parameters, use the Express (page 28) or Advanced
(page 29) option to create your disk array.

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VTrak M610i, M310i, M210i Quick Start Guide

Express

When you choose the Express option, a set of characteristics and options
appears on the screen.

1. Check the boxes to select any one or a combination of:

• Redundancy – The array will remain available if a physical drive fails

• Capacity – The greatest possible amount of data capacity

• Performance – The highest possible read/write speed

• Spare Drive – A hot spare drive is created when you select

Redundancy, Spare Drive, and five or more unconfigured physical
drives are available

2. In the Number of Logical Drives field, enter the number of logical drives you
want to make from this disk array.

The maximum possible number of logical drives appears to the right of this
field.

3. From the Application Type menu, select an application that best describes
your intended use for this disk array:

•File Server

• Video Stream

• Transaction Data

• Transaction Log

•Other

4. Click the Update button.

Or check the Automatic Update box and updates will occur automatically.

The following parameters display:

• Disk Arrays – The number of physical drives in the disk array, their ID

numbers, configurable capacity, and the number of logical drives to be
created

• Logical Drives – The ID number of the logical drive(s), their RAID level,

capacity, and stripe size

• Spare Drives – The physical drive ID number of the dedicated hot spare

assigned to this disk array (all RAID levels except RAID 0)

If you accept these parameters, proceed to the next step.

If you do NOT accept these parameters, review and modify your selections
in the previous steps.

5. When you are done, click the Submit button.

The new disk array appears in the Disk Array List on the Information tab.

28

Step 8: Creating Disk Arrays with WebPAM PROe

Advanced

Note

For an explanation of the parameters under the Advanced option,
see Chapter 7 of the Product Manual on the CD.

When you choose the Advanced option, the Step 1 – Disk Array Creation screen
displays.

Step 1 – Disk Array Creation

1. Enter a name for the disk array in the field provided.

2. Check the box if you want to enable Media Patrol.

3. Check the box if you want to enable PDM.

4. Highlight physical drives you want in the disk array from the Available list and
press the >> button to move them to the Selected list.

You can also double-click them to move them.

5. When you are done, click the Next button.

Step 2 – Logical Drive Creation

Logical Drive Creation enables you to specify logical drives under the new disk
array. Enter the information for a logical drive, then click the Update button. If
there is free capacity remaining, you can specify another logical drive now or wait
until later.

6. Enter an alias for the logical drive in the field provided.

7. Choose a RAID level for the logical drive from the dropdown menu.

The choice of RAID levels depends the number of physical drives you
selected.

8. RAID 50 only – Specify the number of axles for your array.

9. Specify a Capacity and the unit of measure (MB, GB, TB).

This value will be the data capacity of the first logical drive in your new disk
array. If you specify less than disk array's maximum capacity, the remainder
will be available for additional logical drives which you can create later.

10. Specify a Stripe size from the dropdown menu.

64 KB, 128 KB, 256 KB, 512 KB, and 1 MB are available. 64 KB is the
default.

11. Specify a Sector size from the dropdown menu.

For iSCSI, use the 512 B default.

12. Specify a Read (cache) Policy from the dropdown menu.

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VTrak M610i, M310i, M210i Quick Start Guide

Read Cache, Read Ahead Cache, and No Cache are available. Read Ahead
is the default.

13. Specify a Write (cache) Policy from the dropdown menu.

Write Back and Write Through (Thru) are available. Write Back is the default.

14. Click the Update button.

A new logical drive is displayed under New Logical Drives.

Repeat the above steps to specify additional logical drives as desired.

15. When you are done specifying logical drives, click the Next button.

Step 3 – Summary

The Summary lists the disk array and logical drive information you specified.

16. To proceed with disk array and logical drive creation, click the Submit
button.

Logging out of WebPAM PROe

There are two ways to log out of WebPAM PROe:

• Close your browser window

•Click Logout on the WebPAM PROe banner

Figure 23.Clicking “Logout” on the WebPAM PROe banner

Clicking Logout brings you back to the Login Screen. Figure 20.

After logging out, you must enter your user name and password in order to log in
again.

Using WebPAM PROe over the Internet

The above instructions cover connections between VTrak and your company
network. It is also possible to connect to a VTrak from the Internet.

Your MIS Administrator can tell you how to access your network from outside the
firewall. Once you are logged onto the network, you can access the VTrak using
its IP address.

While only a iSCSI-capable PC can read and write data to the logical drives on
the VTrak, other PCs can monitor the VTrak from virtually any location.

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Contacting Technical Support

Contacting Technical Support

Promise Technical Support provides several support options for Promise users to
access information and updates. We encourage you to use one of our electronic
services, which provide product information updates for the most efficient service
and support.

If you decide to contact us, please have the following information available:

• Product model and serial number

• BIOS, firmware and driver version numbers

• A description of the problem or situation

• System configuration information, including: motherboard and CPU type,
hard drive models, SAS/SATA/ATA/ATAPI drives & devices, and other
controllers.

Technical Support Services

Promise Online™ Web Site http://www.promise.com/support

(technical documents, drivers, utilities, etc.)

United States

Email Support e-Support On-Line

Fax Support [phone] Attn: Technical Support

Phone Support [phone] option 4

If you wish to write us for
support:

Promise Technology, Inc.
580 Cottonwood Drive
Milpitas, CA 95035, USA

The Netherlands

Email Support e-Support On-Line

Fax Support [phone] Attn: Technical Support

Phone Support [phone]

If you wish to write us for
support:

Promise Technology Europe B.V.
Science Park Eindhoven 5542
5692 EL Son, The Netherlands

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VTrak M610i, M310i, M210i Quick Start Guide

Germany

Email Support e-Support On-Line

Fax Technical Support [phone] - 29

Attn: Technical Support

Phone Technical Support [phone] - 10

If you wish to write us for
support:

Promise Technology Germany
Europaplatz 9
44269 Dortmund, Germany

Italy

Email Support e-Support On-Line

Fax Support [phone] Attn: Technical Support

Phone Support [phone]

If you wish to write us for
support:

Promise Technology Italy
Piazza del Popolo 18
00187 Rome, Italy

Taiwan

Email Support e-Support On-Line

Fax Support [phone] Attn: Technical Support

Phone Support [phone] (ext. 8811)

If you wish to write us for
support:

Promise Technology, Inc.
2F, No. 30, Industry E. Rd. IX
Science-based Industrial Park
Hsin-Chu 30075, Taiwan (R.O.C.)

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China

Email Support [e-mail]

Contacting Technical Support

Fax Support

Phone Support [phone]/8095

If you wish to write us for
support:

• There is a risk of explosion if the battery is replaced by the
incorrect type.

• Dispose of used batteries according to the instructions that
accompany the battery.

[phone]

Promise Technology China
Room 1205, Tower C
Webok Time Center, No.17
South Zhong Guan Cun Street
Hai Dian District, Beijing 100081, P.R. China

Caution

Attn: Technical Support

Obtaining a Security Certificate

Promise Technology provides a default security certificate for the web server as
well as for internal data communication. However, in most cases it is better to
install and verify your own certificate. And, if possible, verify your certificate
through a certificate authority, such as Verisign or Thwate. See your MIS
Administrator for guidance.

To download your security certificate to WebPAM PROe, see “Making Web
Server Settings” in Chapter 5 of the Product Manual on the CD.

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VTrak M610i, M310i, M210i Quick Start Guide

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