Promise Technology 1000f series, 1000i series, 1000s series Product Manual

VessRAID

1000f, 1000i, 1000s Series

FC, iSCSI, SAS

Product Manual

Version 4.0

VessRAID 1000f, 1000i, 1000s Series Product Manual

ii

Copyright

© 2011 PROMISE Technology, Inc. All Rights Reserved. PROMISE, the
PROMISE logo, VTrak, SmartStor, SuperTrak, FastTrak, VessRAID, Vess,
PerfectPATH, PerfectRAID, SATA150, ULTRA133 VT rak S3000, BackTrak,
HyperCache, HyperCache-R, HyperCache-W, DeltaScan and GreenRAID are
registered or pending trademarks of PROMISE Technology, Inc. in the U.S. and
other countries. All other trademarks are the property of their respective owners.
Information regarding products, services and offerings may be superseded by
subsequent documents and are subject to change without notice. For the latest
information and specifications regarding PROMISE Technology, Inc. and any of
its offerings or services, please contact your local PROMISE office or the
corporate headquarters. Visit www.PROMISE.com for more information on
PROMISE products.

Important data protection information

You should back up all data before installing any drive controller or storage
peripheral. PROMISE Technology is not responsible for any loss of data resulting
from the use, disuse or misuse of this or any other PROMISE Technology
product.

Notice

Although PROMISE Technology has attempted to ensure the accuracy of the
content of this manual, it is possible that this document may contain technical
inaccuracies, typographical, or other errors. PROMISE Technology assumes no
liability for any error in this publication, and for damages, whether direct, indirect,
incidental, consequential or otherwise, that may result from such error, including,
but not limited to loss of data or profits.

PROMISE Technology provides this publication “as is” without warranty of any
kind, either express or implied, including, but not limited to implied warranties of
merchantability or fitness for a particular purpose.

The published information in the manual is subject to change without notice.
PROMISE Technology reserves the right to make changes in the product design,
layout, and driver revisions without notification to its users.

This version of the Product Manual supersedes all previous versions.

Recommendations

In this Product Manual, the appearance of products made by other companies,
including but not limited to software, servers, and disk drives, is for the purpose of
illustration and explanation only. PROMISE Technology does not recommend,
endorse, prefer, or support any product made by another manufacturer.

iii

Contents

Chapter 1: Introduction to VessRAID . . . . . . . . . . . . . . . . . . . . . . . . . .1

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

VessRAID Model Line-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Disk Drive Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Controller Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

External Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

RAID Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Management Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Current (maximum) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Current (maximum), cont. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Relative Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Dimensions (H x W x D) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Net Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Carton Dimensions (H x W x D) . . . . . . . . . . . . . . . . . . . . . . . . .9

Carton Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Warranty and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

CE Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

FCC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

KCC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Chapter 2: VessRAID Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Unpacking the VessRAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Installing the LCD Panel (Optional) . . . . . . . . . . . . . . . . . . . . . . . . .12

Mounting VessRAID in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Installing Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Number of Drives Required . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Drive Slot Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Installing Your Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Making Data and Management Connections . . . . . . . . . . . . . . . . .20

Fibre Channel Direct Attached Stor a ge (DAS) . . . . . . . . . . . . .20

Fibre Channel Storage Area Network (SAN) . . . . . . . . . . . . . .23

iSCSI Direct Attached Storage (DAS) . . . . . . . . . . . . . . . . . . . .25

iSCSI Storage Area Network (SAN) . . . . . . . . . . . . . . . . . . . . .27

VessRAID 1000f, 1000i, 1000s Product Manual

iv

Chapter 2: VessRAID Installation, cont.

Making Data and Management Connections, cont.

SAS Direct Attached Storage (DAS) . . . . . . . . . . . . . . . . . . . . .30

SAS JBOD Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Setting Up Serial Cable Connections . . . . . . . . . . . . . . . . . . . . . . .34

Connecting the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Controller LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Installing SmartNAVI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Chapter 3: VessRAID Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Setting up the Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Choosing DHCP or a Static IP Address . . . . . . . . . . . . . . . . . . . . .42

Default IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Setting up with the CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Setting up with the CLU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Making Automatic IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . .46

Configuring the RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Viewing IP Address and Settings . . . . . . . . . . . . . . . . . . . . . . .46

Exiting the CLU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Setting up with the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Making Manual IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Making Automatic IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . .48

Creating Disk Arrays with WebPAM PROe . . . . . . . . . . . . . . . . . . .49

Logging into WebPAM PROe . . . . . . . . . . . . . . . . . . . . . . . . . .49

Choosing a Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Creating Your Logical Drives . . . . . . . . . . . . . . . . . . . . . . . . . .51

Logging out of WebPAM PROe . . . . . . . . . . . . . . . . . . . . . . . .56

Using WebPAM PROe over the Internet . . . . . . . . . . . . . . . . . .56

Chapter 4: Management with WebPAM PROe . . . . . . . . . . . . . . . . . .57

Logging into WebPAM PROe . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Choosing a Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Perusing the Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Using the Header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Using Tree View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Using Management View . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Viewing the Event Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Logging out of WebPAM PROe . . . . . . . . . . . . . . . . . . . . . . . .64

Contents

v

Chapter 4: Management with WebPAM PROe, cont.

Working with the Storage Network . . . . . . . . . . . . . . . . . . . . . . . . .65

Viewing Other Subsystems . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Updating the List of Subsystems . . . . . . . . . . . . . . . . . . . . . . .65

Logging into a Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Hiding the Other Subsystems . . . . . . . . . . . . . . . . . . . . . . . . . .65

Working with Subsystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Viewing Subsystem Information . . . . . . . . . . . . . . . . . . . . . . . .66

Saving a System Service Report . . . . . . . . . . . . . . . . . . . . . . .67

Saving a System Debug Information Report . . . . . . . . . . . . . . .67

Setting an Alias for the Subsystem . . . . . . . . . . . . . . . . . . . . . .67

Setting Subsystem Date and Time . . . . . . . . . . . . . . . . . . . . . .67

Setting the Subsystem Time Zone . . . . . . . . . . . . . . . . . . . . . .67

Setting Subsystem NTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Synchronizing the Subsystem NTP Manually . . . . . . . . . . . . . .68

Viewing the Runtime Event Log . . . . . . . . . . . . . . . . . . . . . . . .69

Saving the Runtime Event Log . . . . . . . . . . . . . . . . . . . . . . . . .69

Clearing the Runtime Event Log . . . . . . . . . . . . . . . . . . . . . . . .70

Viewing NVRAM Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Saving NVRAM Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Clearing NVRAM Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Viewing Current Background Activities . . . . . . . . . . . . . . . . . . .71

Making Background Activity Settings . . . . . . . . . . . . . . . . . . . .71

Running Background Activities . . . . . . . . . . . . . . . . . . . . . . . . .72

Running Media Patrol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Running PDM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Viewing Scheduled Activities . . . . . . . . . . . . . . . . . . . . . . . . . .74

Scheduling an Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Deleting a Scheduled Activity . . . . . . . . . . . . . . . . . . . . . . . . . .75

Viewing Lock Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Setting the Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Renewing the Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Releasing the Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Viewing User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Making User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Making Your Own User Settings . . . . . . . . . . . . . . . . . . . . . . . .79

Setting-up User Event Subscriptions . . . . . . . . . . . . . . . . . . . .79

Changing Another User’s Password . . . . . . . . . . . . . . . . . . . . .80

Changing Your Own Password . . . . . . . . . . . . . . . . . . . . . . . . .80

Creating a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

VessRAID 1000f, 1000i, 1000s Product Manual

vi

Chapter 4: Management with WebPAM PROe, cont.

Managing Users, cont.

Deleting a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Viewing User Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Logging out Other Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Managing the Network Connection . . . . . . . . . . . . . . . . . . . . . . . . .83

Making Management Port Settings . . . . . . . . . . . . . . . . . . . . . .83

Making iSCSI Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Creating a Link Aggregation Entry . . . . . . . . . . . . . . . . . . . . . .84

Viewing Link Aggregation Entries . . . . . . . . . . . . . . . . . . . . . . .85

Changing a Link Aggregation Entry . . . . . . . . . . . . . . . . . . . . .85

Deleting a Link Aggregation Entry . . . . . . . . . . . . . . . . . . . . . .85

Managing Fibre Channel Connections . . . . . . . . . . . . . . . . . . . . . .86

Viewing Fibre Channel Node Information . . . . . . . . . . . . . . . . .86

Viewing Fibre Channel Port Settings . . . . . . . . . . . . . . . . . . . .86

Making Fibre Channel Port Settings . . . . . . . . . . . . . . . . . . . . .87

Viewing Fibre Channel Port Statistics . . . . . . . . . . . . . . . . . . . .88

Viewing SFP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Viewing Fibre Channel Logged-in Devices . . . . . . . . . . . . . . . .90

Viewing Fibre Channel Initiators . . . . . . . . . . . . . . . . . . . . . . . .90

Managing iSCSI Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Viewing iSCSI Node Information . . . . . . . . . . . . . . . . . . . . . . . .92

Making iSCSI Node Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Viewing iSCSI Target Ports . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Viewing the iSCSI Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Viewing iSCSI Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Working with iSCSI iSNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Working with iSCSI CHAPs . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Using iSCSI Ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Managing Network Attached Storage (NAS) . . . . . . . . . . . . . . . . . .99

Viewing a List of NAS Users . . . . . . . . . . . . . . . . . . . . . . . . . .100

Adding NAS Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Changing a NAS User’s Password . . . . . . . . . . . . . . . . . . . . .100

Deleting NAS Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Viewing the List of NAS Groups . . . . . . . . . . . . . . . . . . . . . . .101

Creating NAS Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Deleting a NAS Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Adding Group Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Deleting Group Members . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Viewing Quota Information . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Managing Quotas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Contents

vii

Chapter 4: Management with WebPAM PROe, cont.

Managing Network Attached Storage (NAS), cont.

Viewing Protocol Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Making Windows Protocol Settings . . . . . . . . . . . . . . . . . . . . .104

Making FTP Protocol Settings . . . . . . . . . . . . . . . . . . . . . . . .106

Making UNIX and Linux Protocol Settings . . . . . . . . . . . . . . .106

Viewing the Share Folders List . . . . . . . . . . . . . . . . . . . . . . . .107

Creating a Share Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Modifying a Share Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Deleting a Share Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Making Windows and FTP Sharing Settings . . . . . . . . . . . . . .109

Making UNIX/Linux Sharing Settings . . . . . . . . . . . . . . . . . . .109

Viewing File System Status . . . . . . . . . . . . . . . . . . . . . . . . . .110

Rebuilding a NAS File System . . . . . . . . . . . . . . . . . . . . . . . .110

Creating a NAS File System . . . . . . . . . . . . . . . . . . . . . . . . . .111

Deleting a NAS File System . . . . . . . . . . . . . . . . . . . . . . . . . .111

Viewing the NAS Replication Configuration . . . . . . . . . . . . . .111

Setting-up NAS Replication . . . . . . . . . . . . . . . . . . . . . . . . . .112

Resolving Mount-Point Conflicts . . . . . . . . . . . . . . . . . . . . . . .113

Managing SAS Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Viewing SAS Port Information . . . . . . . . . . . . . . . . . . . . . . . . .114

Making SAS Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Viewing SAS Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . .115

Viewing SAS Initiators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Managing Storage Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Adding an Initiator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Deleting an Initiator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Viewing the LUN Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Enabling LUN Masking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Adding a LUN Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Editing a LUN Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Managing Software Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Making Email Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Making SLP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Making Web Server Settings . . . . . . . . . . . . . . . . . . . . . . . . .121

Making Telnet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Making SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Making Netsend Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Exporting the User Database . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Importing a User Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Importing a Configuration Script . . . . . . . . . . . . . . . . . . . . . . . . . .128

VessRAID 1000f, 1000i, 1000s Product Manual

viii

Chapter 4: Management with WebPAM PROe, cont.

Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Viewing Flash Image Information . . . . . . . . . . . . . . . . . . . . . . . . .129

Restoring Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Clearing Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Shutting Down the Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Monitoring the Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Powering Off the Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Starting Up After Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Monitoring the Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Restarting the Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Monitoring the Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Managing the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Viewing the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Viewing Controller Information . . . . . . . . . . . . . . . . . . . . . . . .135

Viewing Controller Statistics . . . . . . . . . . . . . . . . . . . . . . . . . .136

Making Controller Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Clearing an Orphan Watermark . . . . . . . . . . . . . . . . . . . . . . .138

Managing Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Viewing the Enclosure Information . . . . . . . . . . . . . . . . . . . . .139

Locating an Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Viewing Enclosure Topology . . . . . . . . . . . . . . . . . . . . . . . . . .140

Viewing Enclosure Information . . . . . . . . . . . . . . . . . . . . . . . .141

Making Enclosure Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Viewing FRU VPD Information . . . . . . . . . . . . . . . . . . . . . . . .142

Checking the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Reconditioning a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Making Buzzer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Managing Physical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Viewing a List of Physical Drives . . . . . . . . . . . . . . . . . . . . . .144

Identifying a Physical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Making Global Physical Drive Settings . . . . . . . . . . . . . . . . . .145

Viewing Physical Drive Information . . . . . . . . . . . . . . . . . . . . .145

Viewing Physical Drive Statistics . . . . . . . . . . . . . . . . . . . . . .146

Making Physical Drive Settings . . . . . . . . . . . . . . . . . . . . . . . .146

Clearing Stale and PFA Conditions . . . . . . . . . . . . . . . . . . . .147

Forcing a Physical Drive Offline or Online . . . . . . . . . . . . . . .147

Locating a Physical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Managing UPS Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Viewing a List of UPS Units . . . . . . . . . . . . . . . . . . . . . . . . . .150

Making UPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Contents

ix

Chapter 4: Management with WebPAM PROe, cont.

Managing Disk Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Viewing Disk Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Creating a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Creating a Disk Array – Automatic . . . . . . . . . . . . . . . . . . . . .154

Creating a Disk Array – Express . . . . . . . . . . . . . . . . . . . . . . .154

Creating a Disk Array – Advanced . . . . . . . . . . . . . . . . . . . . .156

Deleting a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Viewing Disk Array Information . . . . . . . . . . . . . . . . . . . . . . . .159

Making Disk Array Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Creating a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Deleting a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Migrating a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Rebuilding a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Running Media Patrol on a Disk Array . . . . . . . . . . . . . . . . . .164

Running PDM on a Disk Array . . . . . . . . . . . . . . . . . . . . . . . .165

Transitioning a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Preparing a Disk Array for Transport . . . . . . . . . . . . . . . . . . .166

Managing Logical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Viewing Information for All Logical Drives . . . . . . . . . . . . . . . .167

Viewing Logical Drive Information . . . . . . . . . . . . . . . . . . . . . .168

Viewing Logical Drive Statistics . . . . . . . . . . . . . . . . . . . . . . .169

Making Logical Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . .169

Initializing a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Running Redundancy Check . . . . . . . . . . . . . . . . . . . . . . . . .170

Viewing the Logical Drive Check Table . . . . . . . . . . . . . . . . .171

Making Logical Drive LUN Settings . . . . . . . . . . . . . . . . . . . .172

Creating a LUN Clone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

Managing Spare Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

Viewing a List of Spare Drives . . . . . . . . . . . . . . . . . . . . . . . .175

Locating a Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

Creating a Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

Deleting Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177

Making Spare Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . .177

Running Spare Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178

Working with the Logical Drive Summary . . . . . . . . . . . . . . . . . . .179

Viewing a List of All Logical Drives . . . . . . . . . . . . . . . . . . . . .179

Viewing Individual Logical Drive Information . . . . . . . . . . . . .179

Creating a LUN Clone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

VessRAID 1000f, 1000i, 1000s Product Manual

x

Chapter 5: SmartNAVI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181

Managing your NAS with SmartNAVI . . . . . . . . . . . . . . . . . . . . . .181

Starting SmartNAVI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181

Choosing a SmartNAVI Language . . . . . . . . . . . . . . . . . . . . .182

Closing SmartNAVI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182

Working with the Device List . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183

Adding NAS Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184

Logging Into a NAS Device . . . . . . . . . . . . . . . . . . . . . . . . . . .185

Powering On a NAS Device . . . . . . . . . . . . . . . . . . . . . . . . . .187

Changing NAS Device Settings . . . . . . . . . . . . . . . . . . . . . . .188

Deleting a NAS Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188

Managing Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

Doing a Backup Now . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

Scheduling a Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Monitoring Backup Progress . . . . . . . . . . . . . . . . . . . . . . . . . .192

Viewing Backup Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . .193

Changing a Scheduled Backup . . . . . . . . . . . . . . . . . . . . . . . .193

Running a Scheduled Backup Now . . . . . . . . . . . . . . . . . . . .193

Deleting a Scheduled Backup . . . . . . . . . . . . . . . . . . . . . . . . .193

Restoring Backed-up Files . . . . . . . . . . . . . . . . . . . . . . . . . . .194

Viewing the Backup Event Log . . . . . . . . . . . . . . . . . . . . . . . .194

Saving the Backup Event Log . . . . . . . . . . . . . . . . . . . . . . . . .195

Clearing the Backup Event Log . . . . . . . . . . . . . . . . . . . . . . .195

Managing Share Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196

Creating a Share Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196

Opening a Share Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196

Viewing a List of Share Folders . . . . . . . . . . . . . . . . . . . . . . .196

Changing Share Folder Permissions . . . . . . . . . . . . . . . . . . .197

Changing the Host IP address . . . . . . . . . . . . . . . . . . . . . . . .197

Deleting a Share Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Mounting a Share Folder /

Creating a Network Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

Un-mounting a Share Folder /

Disconnecting a Network Drive . . . . . . . . . . . . . . . . . . . . . . . .198

Managing Users and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199

Creating a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199

Changing User Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . .199

Changing User Permissions . . . . . . . . . . . . . . . . . . . . . . . . . .200

Viewing a List of Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200

Deleting a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200

Creating a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201

Contents

xi

Chapter 5: SmartNAVI, cont.

Managing Users and Groups, cont.

Viewing a List of Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201

Adding Members to a Group . . . . . . . . . . . . . . . . . . . . . . . . . .201

Deleting Members from a Group . . . . . . . . . . . . . . . . . . . . . . .202

Deleting a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202

NAS Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Restarting the Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Powering Off the Subsystem . . . . . . . . . . . . . . . . . . . . . . . . .203

Shutting Down the Subsystem . . . . . . . . . . . . . . . . . . . . . . . .204

Managing RAID Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

Creating a RAID Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

Viewing a List of RAID Volumes . . . . . . . . . . . . . . . . . . . . . . .206

Chapter 6: Management with the CLU . . . . . . . . . . . . . . . . . . . . . . .207

Initial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208

Making a Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . .208

Making a Telnet Connection . . . . . . . . . . . . . . . . . . . . . . . . . .209

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

Accessing Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

Exiting the CLU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

Logging Out of the CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

Logging Back Into the CLI and CLU . . . . . . . . . . . . . . . . . . . .211

Running Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212

Managing the Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213

Setting an Alias for the Subsystem . . . . . . . . . . . . . . . . . . . . .213

Running Media Patrol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213

Locking or Unlocking the Subsystem . . . . . . . . . . . . . . . . . . .213

Setting Subsystem Date and Time . . . . . . . . . . . . . . . . . . . . .214

Setting the Subsystem Time Zone . . . . . . . . . . . . . . . . . . . . .215

Setting Subsystem NTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215

Synchronizing the Subsystem NTP Manually . . . . . . . . . . . . .216

Managing the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217

Viewing Controller Information . . . . . . . . . . . . . . . . . . . . . . . .217

Clearing an Orphan Watermark . . . . . . . . . . . . . . . . . . . . . . .217

Making Controller Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .217

Locating the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219

Managing the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221

Viewing Enclosure Information . . . . . . . . . . . . . . . . . . . . . . . .221

Viewing Power Supply Status . . . . . . . . . . . . . . . . . . . . . . . . .221

Locating a Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . .222

VessRAID 1000f, 1000i, 1000s Product Manual

xii

Chapter 6: Management with the CLU, cont.

Managing the Enclosure, cont.

Viewing Cooling Unit Status . . . . . . . . . . . . . . . . . . . . . . . . . .222

Viewing Voltage Sensor Status . . . . . . . . . . . . . . . . . . . . . . . .222

Viewing Temperature Sensor Status . . . . . . . . . . . . . . . . . . .222

Setting Temperature Thresholds . . . . . . . . . . . . . . . . . . . . . .223

Checking the Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

Reconditioning a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224

Locating an Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224

Viewing Enclosure Topology . . . . . . . . . . . . . . . . . . . . . . . . . .225

Managing Physical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

Making Global Physical Drive Settings . . . . . . . . . . . . . . . . . .226

Setting an Alias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

Viewing Advanced Information . . . . . . . . . . . . . . . . . . . . . . . .227

Viewing Physical Drive Statistics . . . . . . . . . . . . . . . . . . . . . .227

Clearing Stale and PFA Conditions . . . . . . . . . . . . . . . . . . . .227

Forcing a Physical Drive Offline or Online . . . . . . . . . . . . . . .228

Locating a Physical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

Managing Disk Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230

Creating a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230

Creating a Disk Array – Automatic . . . . . . . . . . . . . . . . . . . . .231

Creating a Disk Array – Express . . . . . . . . . . . . . . . . . . . . . . .232

Creating a Disk Array – Advanced . . . . . . . . . . . . . . . . . . . . .233

Deleting a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234

Viewing Disk Array Information . . . . . . . . . . . . . . . . . . . . . . . .234

Setting an Alias for a Disk Array . . . . . . . . . . . . . . . . . . . . . . .235

Accepting an Incomplete Array . . . . . . . . . . . . . . . . . . . . . . . .235

Enabling Media Patrol on a Disk Array . . . . . . . . . . . . . . . . . .236

Enabling PDM on a Disk Array . . . . . . . . . . . . . . . . . . . . . . . .236

Preparing the Disk Array for Transport . . . . . . . . . . . . . . . . . .236

Rebuilding a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236

Migrating a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

Running PDM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238

Running Transition on a Disk Array . . . . . . . . . . . . . . . . . . . .238

Locating a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238

Creating a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239

Deleting a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240

Managing Spare Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241

Viewing a list of Spare Drives . . . . . . . . . . . . . . . . . . . . . . . . .241

Creating a Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241

Making Spare Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . .242

Contents

xiii

Chapter 6: Management with the CLU, cont.

Managing Spare Drives, cont.

Running Spare Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

Deleting a Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243

Managing Logical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

Viewing Logical Drive Information . . . . . . . . . . . . . . . . . . . . . .244

Making Logical Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . .244

Initializing a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

Running Redundancy Check . . . . . . . . . . . . . . . . . . . . . . . . .245

Locating a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246

Creating a LUN Clone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

Managing the Network Connection . . . . . . . . . . . . . . . . . . . . . . . .248

Making Management Port Settings . . . . . . . . . . . . . . . . . . . . .248

Making iSCSI Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .249

Creating a Link Aggregation Entry . . . . . . . . . . . . . . . . . . . . .249

Viewing Link Aggregation Entries . . . . . . . . . . . . . . . . . . . . . .250

Changing a Link Aggregation Entry . . . . . . . . . . . . . . . . . . . .250

Deleting a Link Aggregation Entry . . . . . . . . . . . . . . . . . . . . .250

Managing Fibre Channel Connections . . . . . . . . . . . . . . . . . . . . .251

Viewing Node Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .251

Viewing Fibre Channel Logged-in Devices . . . . . . . . . . . . . . .251

Making Fibre Channel Port Settings . . . . . . . . . . . . . . . . . . . .251

Viewing SFP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .252

Viewing Fibre Channel Port Statistics . . . . . . . . . . . . . . . . . . .252

Viewing Fibre Channel Initiators . . . . . . . . . . . . . . . . . . . . . . .254

Adding a Fibre Channel Initiator . . . . . . . . . . . . . . . . . . . . . . .254

Managing iSCSI Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . .255

Viewing iSCSI Node Information . . . . . . . . . . . . . . . . . . . . . . .255

Making iSCSI Node Settings . . . . . . . . . . . . . . . . . . . . . . . . . .255

Viewing iSCSI Target Ports . . . . . . . . . . . . . . . . . . . . . . . . . .256

Viewing iSCSI Target Port Statistics . . . . . . . . . . . . . . . . . . . .257

Viewing the iSCSI Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257

Viewing iSCSI Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258

Working with iSCSI iSNS . . . . . . . . . . . . . . . . . . . . . . . . . . . .258

Working with iSCSI CHAPs . . . . . . . . . . . . . . . . . . . . . . . . . .259

Using iSCSI Ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261

Managing SAS Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262

Viewing SAS Port Information . . . . . . . . . . . . . . . . . . . . . . . . .262

Making SAS Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .262

Viewing SAS Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . .263

VessRAID 1000f, 1000i, 1000s Product Manual

xiv

Chapter 6: Management with the CLU, cont.

Managing SAS Connections, cont.

Viewing SAS Initiators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263

Adding a SAS Initiator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263

Managing Background Activity . . . . . . . . . . . . . . . . . . . . . . . . . . .264

Viewing Current Background Activities . . . . . . . . . . . . . . . . . .264

Making Background Activity Settings . . . . . . . . . . . . . . . . . . .264

Working with the Event Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . .266

Event Severity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266

Viewing Runtime Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266

Clearing Runtime Events . . . . . . . . . . . . . . . . . . . . . . . . . . . .267

Viewing NVRAM Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267

Clearing NVRAM Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267

Working with LUN Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268

Viewing a List of Initiators . . . . . . . . . . . . . . . . . . . . . . . . . . . .268

Enabling LUN Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268

Creating an Initiator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268

Mapping a LUN to an Initiator . . . . . . . . . . . . . . . . . . . . . . . . .269

Deleting an Initiator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269

Managing UPS Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270

Viewing a List of UPS Units . . . . . . . . . . . . . . . . . . . . . . . . . .270

Making UPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271

Viewing UPS Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .272

Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273

Viewing User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .273

Creating a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273

Changing a User’s Password . . . . . . . . . . . . . . . . . . . . . . . . .274

Changing a User’s Display Name and Email Address . . . . . .274

Changing a User’s Privilege and Status . . . . . . . . . . . . . . . . .275

Deleting a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275

Working with Software Management . . . . . . . . . . . . . . . . . . . . . . .276

Making Email Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276

Making SLP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277

Making Web Server Settings . . . . . . . . . . . . . . . . . . . . . . . . .277

Making Telnet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278

Making SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278

Managing SNMP Trap Sinks . . . . . . . . . . . . . . . . . . . . . . . . . .279

Making Netsend Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .280

Managing Netsend Recipients . . . . . . . . . . . . . . . . . . . . . . . .280

Flashing through TFTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282

Viewing Flash Image Information . . . . . . . . . . . . . . . . . . . . . . . . .282

Contents

xv

Chapter 6: Management with the CLU, cont.

Clearing Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282

Restoring Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .283

Shutting Down the Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . .284

Shutting Down the VessRAID – Telnet Connection . . . . . . . .284

Powering Off the VessRAID – Telnet Connection . . . . . . . . .285

Shutting Down the VessRAID – Serial Connection . . . . . . . . .285

Powering Off the VessRAID – Serial Connection . . . . . . . . . .286

Starting Up After Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .287

Starting up the VessRAID – Telnet Connection . . . . . . . . . . .287

Starting up the VessRAID – Serial Connection . . . . . . . . . . . .287

Restarting the Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .288

Restarting VessRAID – Telnet Connection . . . . . . . . . . . . . . .288

Restarting VessRAID – Serial Connection . . . . . . . . . . . . . . .288

Making Buzzer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .290

Chapter 7: Management with the LCD Panel . . . . . . . . . . . . . . . . . .291

Using the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291

Perusing the Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .292

Making Mode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .292

Simple Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .292

Advanced Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293

Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293

Viewing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293

Managing the Network Connection . . . . . . . . . . . . . . . . . . . . . . . .295

Making Management Port Settings . . . . . . . . . . . . . . . . . . . . .295

Managing the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .297

Viewing Controller Information . . . . . . . . . . . . . . . . . . . . . . . .297

Managing Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .298

Viewing the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .298

Making Buzzer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .298

Managing Physical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .299

Viewing Physical Drive Information . . . . . . . . . . . . . . . . . . . . .299

Locating a Physical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .299

Managing Disk Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .300

Creating a Disk Array – Automatic . . . . . . . . . . . . . . . . . . . . .301

Creating a Disk Array – Advanced . . . . . . . . . . . . . . . . . . . . .301

Deleting a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .304

Viewing Disk Array Information . . . . . . . . . . . . . . . . . . . . . . . .304

Locating a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .305

Creating a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . .306

VessRAID 1000f, 1000i, 1000s Product Manual

xvi

Chapter 7: Management with the LCD Panel, cont.

Managing Disk Arrays, cont.

Deleting a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . .307

Viewing Logical Drive Information . . . . . . . . . . . . . . . . . . . . . .308

Locating a a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .309

Managing Spare Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .310

Viewing Spare Drive Information . . . . . . . . . . . . . . . . . . . . . .310

Creating a Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .310

Deleting a Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .311

Locating a Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .311

Chapter 8: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .313

Updating the Firmware in WebPAM PROe . . . . . . . . . . . . . . . . . .313

Downloading the Firmware Image File . . . . . . . . . . . . . . . . . .313

Updating Firmware from TFTP Server . . . . . . . . . . . . . . . . . .314

Updating Firmware from your PC . . . . . . . . . . . . . . . . . . . . . .314

Restarting the Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . .315

Updating the Firmware in the CLU . . . . . . . . . . . . . . . . . . . . . . . .317

Downloading the Firmware Image File . . . . . . . . . . . . . . . . . .317

Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317

Restarting Subsystem over a Telnet Connection . . . . . . . . . .317

Restarting Subsystem over a Serial Connection . . . . . . . . . .318

Replacing a Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319

VessRAID 1700 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319

VessRAID 1800 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319

Replacing a RAID Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . .320

Removing the old controller . . . . . . . . . . . . . . . . . . . . . . . . . .320

Installing the new controller . . . . . . . . . . . . . . . . . . . . . . . . . .320

Replacing a Cooling Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .321

Original Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .321

Plus Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .323

Replacing the Cache Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . .324

Replacing the Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . .326

Chapter 9: Technology Background . . . . . . . . . . . . . . . . . . . . . . . .329

Introduction to RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .329

RAID 0 – Stripe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .330

RAID 1 – Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .331

RAID 1E – Enhanced Mirror . . . . . . . . . . . . . . . . . . . . . . . . . .332

RAID 3 – Block Stripe and Dedicated Parity . . . . . . . . . . . . . .333

RAID 5 – Block and Parity Stripe . . . . . . . . . . . . . . . . . . . . . .334

Contents

xvii

Chapter 9: Technology Background, cont.

Introduction to RAID, cont.

RAID 6 – Block and Double Parity Stripe . . . . . . . . . . . . . . . .335

RAID 10 – Mirror / Stripe . . . . . . . . . . . . . . . . . . . . . . . . . . . . .336

RAID 30 – Striping of Dedicated Parity . . . . . . . . . . . . . . . . . .337

RAID 50 – Striping of Distributed Parity . . . . . . . . . . . . . . . . .338

RAID 60 – Striping of Double Parity . . . . . . . . . . . . . . . . . . . .340

Choosing a RAID Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .342

RAID 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .342

RAID 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .342

RAID 1E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .343

RAID 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .343

RAID 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .343

RAID 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .344

RAID 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .344

RAID 30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .344

RAID 50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .345

RAID 60 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .345

Choosing Stripe Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .346

Choosing Sector Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .346

2 TB Limitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .347

Cache Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .347

Read Cache Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .348

Write Cache Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .348

Forced Read-Ahead Cache . . . . . . . . . . . . . . . . . . . . . . . . . .348

Adaptive Writeback Cache . . . . . . . . . . . . . . . . . . . . . . . . . . .348

Capacity Coercion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .349

Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .350

Hot Spare Drive(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .350

Partition and Format the Logical Drive . . . . . . . . . . . . . . . . . . . . .351

RAID Level Migration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .351

RAID 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .352

RAID 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .353

RAID 1E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .353

RAID 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .354

RAID 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .355

RAID 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .356

RAID 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .356

RAID 30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .357

RAID 50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .358

VessRAID 1000f, 1000i, 1000s Product Manual

xviii

Chapter 9: Technology Background, cont.

RAID Level Migration, cont.

RAID 60 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .358

Ranges of Disk Array Expansion . . . . . . . . . . . . . . . . . . . . . .359

Media Patrol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .360

Predictive Data Migration (PDM) . . . . . . . . . . . . . . . . . . . . . . . . . .361

PDM Triggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .361

Transition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .362

Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .363

Chapter 10: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .365

VessRAID is Beeping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .366

LEDs Display Amber or Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . .367

Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .367

Disk Drive LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .368

LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .369

Controller LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .370

CLU Reports a Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .373

Viewing Runtime Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . .373

Viewing NVRAM Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . .373

Checking a Reported Component . . . . . . . . . . . . . . . . . . . . . .374

WebPAM PROe Reports a Problem . . . . . . . . . . . . . . . . . . . . . . .375

LCD Panel Reports a Problem . . . . . . . . . . . . . . . . . . . . . . . . . . .378

Viewing a Report from OPAS . . . . . . . . . . . . . . . . . . . . . . . . . . . .379

Event Notification Response . . . . . . . . . . . . . . . . . . . . . . . . . . . . .381

Critical & Offline Disk Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . .394

When a Physical Drive Fails . . . . . . . . . . . . . . . . . . . . . . . . . .394

With a Hot Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .395

Without a Hot Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . .395

Rebuild Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .396

Incomplete Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .397

Physical Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .398

Physical Drive Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .398

Physical Drive Not Usable . . . . . . . . . . . . . . . . . . . . . . . . . . .398

Physical Drive Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .398

Enclosure Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .400

Connection Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .403

Serial Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .403

Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .404

Browser Does Not Connect to WebPAM PROe . . . . . . . . . . . . . .406

Contents

xix

Chapter 10: Troubleshooting, cont.

Unsaved Data in the Controller Cache . . . . . . . . . . . . . . . . . . . . .407

VessRAID Does Not Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .407

Chapter 11: Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .409

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .409

Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . .411

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .415

Returning the Product For Repair . . . . . . . . . . . . . . . . . . . . . . . . .417

Appendix A: Setting-up NAS Network Drives . . . . . . . . . . . . . . . . .419

Setting-up a Network Drive – Windows . . . . . . . . . . . . . . . . . . . . .419

Setting-up a Network Drive – UNIX and Linux . . . . . . . . . . . . . . .424

On the UNIX or Linux PC with Command Line Interface . . . .424

On the Linux PC with Graphic Desktop . . . . . . . . . . . . . . . . .424

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .427

VessRAID 1000f, 1000i, 1000s Product Manual

xx

1

Chapter 1: Introduction to VessRAID

This chapter covers the following topics:

• About This Manual (below)

• VessRAID Model Line-up (page 2)

• Controller Features (page 5)

• Controller Features (page 5)

• External Ports (page 5)

• RAID Support (page 6)

• Management Tools (page 6)

• Specifications (p age 7)

About This Manual

This Product Manual describes how to setup, use, and maintain the VessRAID
1000 Series external disk array subsystems. It also describes how to use the
built-in command-line interface (CLI), command-line utility (CLU) and embedded
Web-based PROMISE Array Management – Professional (WebPAM PROe)
software.

This manual includes a full table of contents, index, chapter task list s, and
numerous cross-references to help you find the specific information you are
looking for.

Also included are four levels of notices:

Note

A Note provides helpful information such as hints or alternative
ways of doing a task.

Important

An Important calls attention to an essential step or point required
to complete a task. Important items include things often missed.

Caution

A Caution informs you of possible equipment damage or loss of
data and how to avoid them.

VessRAID 1000f, 1000i, 1000s Series Product Manual

2

VessRAID Model Line-up

Warning

A Warning notifies you of probable equipment damage or loss of
data, or the possibility of physical injury, and how to avoid them.

Model Interface

Number

of Drives

Drive

Carriers

Power

Supplies

Controller

Fans

1840f+ Fibre Channel 16 plus 2 external
1840f Fibre Channel 16 original 2 internal
1840i+ iSCSI 16 plus 2 external
1840i iSCSI 16 original 2 internal
1840s+ SAS 16 plus 2 external
1840s SAS 16 original 2 internal
1830i+ iSCSI 12 plus 2 external
1830i iSCSI 12 original 2 internal
1830s+ SAS 12 plus 2 external
1830s SAS 12 original 2 internal
1820i iSCSI 8 original 2 internal
1740i iSCSI 16 original 1 internal
1740s SAS 16 original 1 internal
1730i iSCSI 12 original 1 internal
1730s SAS 12 original 1 internal
1720i+ iSCSI 8 plus 1 external
1720i iSCSI 8 original 1 internal

Chapter 1: Introduction to VessRAID

3

Figure 1. 12-bay VessRAID with the “original” drive carrier design

Figure 2. 12-bay VessRAID with the “plus” drive carrier design

A defective drive may be replaced without interruption of data availability to the
host computer. If so configured, a hot spare drive will automatically replace a
failed drive, securing the fault-tolerant integrity of the logical drive. The self­contained hardware-based RAID logical drive provides maximum performance in
a compact external enclosure.

Figure 3. VessRAID 1840f+ rear view

Drive Carrier LEDs

Drive Carriers

Power and Status LEDs

Drive Carrier LEDs

Drive Carriers Power and Status LEDs

External Fans

SAS RAID ControllerDual Power Supplies

VessRAID 1000f, 1000i, 1000s Series Product Manual

4

Figure 4. VessRAID 1830s+ rear view

Figure 5. VessRAID 1830i rear view

Figure 6. VessRAID 1730s rear view

For a description of the LEDs, see pages 35 through 38.
All VessRAID enclosures include a mid-plane, RAID controller , power supply unit,

and enclosure processor all in one cable-less chassis design. Multiple fans and
optional power supplies provide redundancy to ensure continued usage duri ng
component failure. The RAID controller is hardware based and controls all logical
drive functions transparently to the host system. VessRAID appears to the
computer’s operating system as a standard SCSI drive.

SAS RAID ControllerDual Power Supplies

External Fans

iSCSI RAID Controller

Internal Fans

Dual Power Supplies

Internal Fans

SAS RAID ControllerSingle Power Supply

Chapter 1: Introduction to VessRAID

5

Disk Drive Support

• 3.5" x 1" SAS 3 Gb/s drives

• 3.5" x 1" SATA 3 Gb/s drives

• Any combination of SAS and SATA drives in the same system.

• Hot-swappable drive bays.

• Staggered physical drive spin-up.

• Disk Data Format (DDF) enables drive roaming between subsystems.

• Multiple global or dedicated hot-spare drives with reversion option.

Controller Features

• Intel 81348 I/O Processor with:

• 4 MB NOR flash memory.

• 128 MB NAND flash memory for additional functions.

• 128 KB 8-bit NVRAM.

• 512 MB DDRII SDRAM DIMM expandable to 2GB with automatic write

cache destaging.

• Optional battery backup for SDRAM up to 72 hours.

• PMC PM8388 expander with 2 MB flash memory on 16- and 12-bay models.

• Command Queue Depth: 1024 commands per subsystem.

• Interfaces:

• WebPAM PROe, through browser and Ethernet

• CLU and CLI, through serial and Telnet

• Subsystem buzzer and LEDs

External Ports

• High-availability DAS, NAS, SAN, and cluster-friendly platforms:

• Dual 8 Gb/s FC host ports plus dual GbE iSCSI host ports

• Four GbE iSCSI host ports

• Dual 3 Gb/s SAS x4 host ports

• 3 Gb/s SAS x4 JBOD expansion port on 16- and 12-bay models.

• 10/100Mb RJ45 Ethernet management port.

• RJ11 serial port supports RS232 protocol via adapter cable.

• USB 2.0 external ports for subsystem management.

VessRAID 1000f, 1000i, 1000s Series Product Manual

6

RAID Support

• Automatic, Express, and Advanced RAID configuration options.

• Supports RAID levels 0, 1, 1E, 3, 5, 6, 10, 30, 50, and 60.

• Supports any combination of RAID levels at the same time.

• Configurable stripe sizes: 64 KB, 128 KB, 256 KB, 512 KB, and 1 MB.

• Multiple global or dedicated hot-spare drives with reversion option.

• Up to 256 LUNs per subsystem.

• Up to 32 logical drives (LUNs) per disk array.

• Out-of-order logical drive deletion and re-creation.

• LUN masking and mapping.

• Extensive SCSI command set.

• 16-byte CDB for 64-bit LBA addressing.

• Predictive Data Migration (PDM) replaces un-healthy disk member in array

and maintains I/O activity during the transition.

• Hard/soft reset to recover HDD from bad status.

• Power-control to recover HDD from hung status.

• Write Hole Table to prevent RAID 5/6 inconsistent data.

• Read/Write Check Table to prevent data content errors.

• NVRAM event logging.

Management Tools

• WebPAM PROe: browser-based, embedded, out-of-band, OS independent,

localized in multiple languages, no host agent needed.

• Command Line Interface (CLI) via RJ-11 serial port or Tel net.

• Command Line Utility (CLU) via RJ-11 serial port or Telnet.

• Protocols: Ethernet, RJ-11 serial port, SNMP, WBEM, SSL, Telnet, Email.

• OS support:

• Windows 2008 Server, 2003 Server

• Red Hat Linux, SuSE Linux

• FreeBSD, VMware ESX 4.0

• Background Activities:

• Bad Sector Mapping

• Disk array rebuild

• Media Patrol

• Online Capacity Expansion (OCE)

Chapter 1: Introduction to VessRAID

7

• Background Activities, cont.

• Predictive Data Migration (PDM) replaces un-healthy disk member in
array and maintains I/O activity during the transition.

• RAID Level Migration (RLM)

• Redundancy Check

• Synchronizing

• SMART condition pooling

• Watermarking per BGA in disk and NVRAM.

• Task priority and rate control to balance I/O activity and background tasks.

• Foreground disk array initialization

Specifications

Power Supply

1840f/i/s: 450W, Dual hot-swappable and redundant, 100-240 VAC auto-ranging,
50-60 Hz, with PFC

1830i/s and 1820i/s: 350W, Dual hot-swappable and redundant, 100-240 VAC
auto-ranging, 50-60 Hz, with PFC

1740i/s: 450W, Single, 100-240 VAC auto-ranging, 50-60 Hz, with PFC and
80PLUS certification

1730i/s and 1720i/s: 350W, Single, 100-240 VAC auto-ranging, 50-60 Hz, with
PFC and 80PLUS certification

1840f/i/s+: 450W, Dual hot-swappable and redundant, 100-240 VAC auto­ranging, 50-60 Hz, with PFC

1830i/s+: 350W, Dual hot-swappable and redundant, 100-240 VAC auto-ranging,
50-60 Hz, with PFC

1720i+: 350W, Single, 100-240 VAC auto-rang ing, 50-60 Hz, with PFC and
80PLUS certification

Current (maximum)

1840f/i/s: 8 A @ 100 VAC or 4 A @ 240 VAC current rating with two power cords
1830i/s and 1820i/s: 6A @ 100 VAC or 3 A @ 240 VAC current rating with two

power cords
1740i/s: 7A @ 100 VAC or 3.5 A @ 240 VAC current rating with one power cord

VessRAID 1000f, 1000i, 1000s Series Product Manual

8

Current (maximum), cont.

1730i/s and 1720i/s: 6A @ 100 VAC or 3 A @ 240 VAC current rating with one
power cord

1840f/i/s+: 8 A @ 100 V AC or 4 A @ 240 VAC current rating with two power cords
1830i/s+: 6A @ 100 VAC or 3 A @ 240 VAC current rating with two power cords
1720i+: 6A @ 100 VAC or 3 A @ 240 VAC current rating with one power cord

Power Consumption

1840f, 1840f+: without disk drives, 51.3 W; with 16 disk drives, 241.8 W
1740i, 1840i, 1840i+: without disk drives, 72.3 W; with 16 disk drives, 242.8 W
1740s, 1840s, 1840s+: without disk drives, 59.9 W ; with 16 disk drives, 263.2 W
1730i, 1830i, 1830i+: without disk drives, 82.2 W ; with 12 disk drives, 218.6 W
1730s, 1830s, 1830s+: without disk drives, 58.3 W ; with 12 disk drives, 238.5
1720i, 1820i, 1720i+: without disk drives, 73.2 W; with 8 disk drives, 167.3 W

Temperature

Normal conditions:
5° to 40°C operational (-40° to 60°C non-operational)
Conditions of running SAS disk drives with one failed cooling fan:
5° to 35°C operational (-40° to 60°C non-operational)

Relative Humidity

95 percent maximum

Vibration

Random, 0.21 grms, 5-500 Hz, 30 Mins, X, Y, Z axis.

Dimensions (H x W x D)

1840f/i/s: 13 x 45 x 46 cm (5.1 x 17.7 x 18.1 in)
1830i/s and1820i/s: 8.8 x 45 x 46 cm (3.5 x 17.7 x 18.1 in)
1740i/s: 13 x 45 x 46 cm (5.1 x 17.7 x 18.1 in)
1730i/s, 1720i: 8.8 x 45 x 46 cm (3.5 x 17.7 x 18.1 in)
1840f/i/s+: 13 x 45 x 46 cm (5.1 x 17.7 x 18.1 in)
1830i/s+: 8.8 x 45 x 46 cm (3.5 x 17.7 x 18.1 in)
1720i+: 8.8 x 45 x 46 cm (3.5 x 17.7 x 18.1 in)

Chapter 1: Introduction to VessRAID

9

Net Weight

1840f: 15.0 kg (33.1 lb) without drives, 23.0 kg (50.8 lb) with 16 drives*
1840i: 15.0 kg (33.1 lb) without drives, 23.0 kg (50.8 lb) with 16 drives*
1840s: 16.0 kg (35.3 lb) without drives, 24.0 kg (52.9 lb) with 16 drives*
1830i: 12.8 kg (28.2 lb) without drives, 18.8 kg (41.4 lb) with 12 drives*
1830s: 13.0 kg (28.7 lb) without drives, 19.0 kg (41.9 lb) with 12 drives*
1820i: 12.6 kg (27.8 lb) without drives, 16.6 kg (36.6 lb) with 8 drives*
1740i: 13.2 kg (29.1 lb) without drives, 21.2 kg (46.7 lb) with 16 drives*
1740s: 14.0 kg (30.1 lb) without drives, 22.0 kg (48.5 lb) with 16 drives*
1730i: 11.0 kg (25.6 lb) without drives, 17.0 kg (37.5 lb) with 12 drives*
1730s: 11.0 kg (25.6 lb) without drives, 17.0 kg (37.5 lb) with 12 drives*
1720i: 10.8 kg (23.8 lb) without drives, 14.8 kg (32.6 lb) with 8 drives*
1840f+: 15.8 kg (34.9 lb) without drives, 23.8 kg (52.6 lb) with 16 drives*
1840i+: 15.8 kg (34.9 lb) without drives, 23.8 kg (52.6 lb) with 16 drives*
1840s+: 16.8 kg (37.1 lb) without drives, 24.8 kg (54.8 lb) with 16 drives*
1830i+: 13.6 kg (30.0 lb) without drives, 19.6 kg (43.2 lb) with 12 drives*
1830s+: 13.8 kg (30.4 lb) without drives, 19.8 kg (43.6 lb) with 12 drives*
1720i+: 11.6 kg (25.6 lb) without drives, 15.6 kg (34.4 lb) with 8 drives*
* Assuming 0.5 kg (1.1 lb) per drive.

Carton Dimensions (H x W x D)

All models: 28.5 x 57.2 x 75.2 cm (11.2 x 22.5 x 29.6 in)

Carton Weight

1840f: 20.4 kg (45.0 lb)
1840i: 20.4 kg (45.0 lb)
1840s: 20.8 kg (45.9 lb)
1830i: 18.2 kg (40.1 lb)
1830s: 18.0 kg (39.7 lb)
1820i: 18.0 kg (39.7 lb)
1740i: 18.6 kg (41.0 lb)
1740s: 19.2 kg (42.3 lb)
1730i: 16.4 kg (36.2 lb)

1730s: 16.0 kg (35.3 lb)
1720i: 16.2 kg (35.7 lb)
1840f+: 21.2 kg (46.7 lb)
1840i+: 21.2 kg (46.7 lb)
1840s+: 22.2 kg (48.9 lb)
1830i+: 19 kg (41.9 lb)
1830s+: 19.2 kg (42.3 lb)
1720i+: 17 kg (37.5 lb)

VessRAID 1000f, 1000i, 1000s Series Product Manual

10

Safety

BSMI, CB, CCC, CE, FCC Class A, MIC, VCCI, UL, cUL, TUV.

Environmental

RoHS, China RoHS.

Warranty and Support

Warranty: Three year limited warranty on all components except the optional
battery backup unit, which has a one-year warranty.

Support: 24x7 email and phone support (English only). 24x7 access to
PROMISE support site for drivers, firmware, and compatibility.

CE Statement

Warning: This is a class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.

KCC St atement

11

Chapter 2: VessRAID Installation

This chapter covers the following topics:

• Unpacking the VessRAID (below)

• Installing the LCD Panel (Optional) (page 12)

• Mounting VessRAID in a Rack (page 14)

• Installing Disk D r ives (page 17)

• Making Data and Management Connections (page 20)

• Setting Up Serial Cable Connections (page 34)

• Connecting the Power (page 35)

Unpacking the VessRAID

The VessRAID box contains the following items:

A Battery Backup Unit (BBU) is optional on the VessRAID subsystem. In the
event of a power failure, the BBU powers the controller cache to preserve any
data it contains.

• VessRAID Unit

• Quick Start Guide printed

• RJ11-to-DB9 serial data cable

• Screws for disk drives
(70 pieces for 16-bay, 50 pieces
for 12- and 8-bay)

• 1.5m (4.9 ft) Power cords
(1700 models, 1; 1800 models, 2)

• CD with SNMP files, Product
Manual and Quick Start Guide in
PDF format

Warning

This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be
required to take adequate measures.

Warning

The electronic components within the VessRAID enclosure are
sensitive to damage from Electro-Static Discharge (ESD).
Observe appropriate precautions at all times when handling the
VessRAID or its subassemblies.

VessRAID 1000f, 1000i, 1000s Series Product Manual

12

For a description of the LEDs, see pages 35 and 37.

Installing the LCD Panel (Optional)

The LCD panel mounts to the left ear of the VessRAID enclosure.

1. Align the connector on the left bracket of the VessRAID enclosure to the
connector on the back of the LCD panel, as shown in Figure 1.

Figure 1. Align the connectors on the enclosure and the LCD panel

2. Insert the two screws that you removed in step 1 through the holes in the left
bracket and into the threaded holes in the LCD panel, as shown in Figure 2.

Caution

• There is a risk of explosion if the battery is replaced by the
incorrect type.

• Dispose of used batteries according to the instructions that
accompany the battery.

Cautions

• The LCD panel is NOT a hot-swap device. Be sure the
VessRAID is powered down before you connect or disconnect
the LCD panel.

• You must install the LCD panel before you mount the
Ve ssRAID subsystem in a rack.

Connector on
the LCD panel

Connector on
the enclosure

Chapter 2: VessRAID Installation

13

Tighten the screws to secure the LCD panel to the bracket.

Figure 2. Attach the LCD panel to the VessRAID enclosure

The LCD screen activates when the VessRAID boots. See “Connecting the
Power” on page 35.

VessRAID 1000f, 1000i, 1000s Series Product Manual

14

Mounting VessRAID in a Rack

The VessRAID subsystem installs into your rack using the supplied mounting
rails. You can also use your existing rails.

Cautions

• At least two persons are required to safely lift, place, and
attach the VessRAID unit into a rack system.

• Do not lift or move the VessRAID unit by the handles, power
supplies or the controller units. Hold the subsystem itself.

• Do not install the VessRAID unit into a rack without rails to
support the subsystem.

• Only a qualified technician who is familiar with the installation
procedure should mount and install the VessRAID unit.

• Be sure all switches are OFF before installing the VessRAID
unit or exchanging components.

• Mount the rails to the rack using the appropriate screws and
flange nuts, fully tightened, at each end of the rail.

• Do not load the rails unless they are installed with screws as
instructed.

• The rails that ship with the PROMISE VessRAID unit are
designed to safely support that PROMISE VessRAID unit
when properly installed. Additional loading on the rails is at
the customer’s risk.

• PROMISE Technology, Inc. cannot guarantee that the
mounting rails will support your PROMISE VessRAID unit
unless you install them as instructed.

Note

To lighten the VessRAID enclosure, remove the power supplies.
Replace the power supplies after the VessRAID unit is mounted in
your rack.

Chapter 2: VessRAID Installation

15

Figure 3. VessRAID mounted in a rack with the available rails

To install the VessRAID subsystem into a rack with the supplied mounting rails:

1. Check the fit of the mounting rails in your rack system.
See page 16, Figure 4.

2. Adjust the length of the mounting rails as needed.
The rear rail slides inside the front rail. The rail halves are riveted together

and use no adjustment screws.

3. Attach the mounting rail assemblies to the outside of the rack posts, using
the attaching screws and flange nuts from your rack system.

Be sure the front rail support is on the bottom facing inward.
The alignment pins fit into the rack holes above and below the attaching

screws.
Use the attaching screws and flange nuts from your rack system. T ighten the

screws and flange nuts according to your rack system instructions.

4. Place the VessRAID subsystem onto the rails.

5. Secure the VessRAID subsystem to the rack.
One screw each side, in the upper hole only. Use the attaching screws and

flange nuts from your rack system. Tighten the screws and flange nuts
according to your rack system instructions.

Vertical Rack Post VessRAID subsystem

Mounting rails mount
outside the rack post

Handles mount
outside the rack post

VessRAID 1000f, 1000i, 1000s Series Product Manual

16

Figure 4. Rack mount assembly diagram

This completes rack mounting.

Inside of post

Rack front post

Rail attaching screws
(not included)

Alignment pins
two on each flange

Inside of post

Rack rear post

Front rail

Rear rail

Support for
subsystem

Note that only the front rail has a support for the subsystem.

Chapter 2: VessRAID Installation

17

Installing Disk Drives

The VessRAID subsystems and VessJBOD expansion units support:

• SAS and SATA hard disk drives

• 3.5-inch hard disk drives

For a list of supported physical drives, download the latest compatibility list from
the PROMISE support web site.

Number of Drives Required

The table below shows the number of drives required for each RAID level

Drive Slot Numbering

You can install any suitable disk drive into any slot in the enclosure. The diagram
below shows how VessRAID’s drive slots are numbered. Whether you have the
original or plus carriers, the slots are numbered the same.

Slot numbering is reflected in the WebPAM PROe and CLU user interfaces. See
Figures 11, 12, and 13.

Figure 5. 16-bay VessRAID drive slot numbering

Level Number of Drives Level Number of Drives

RAID 0 1 or more RAID 6 4 to 32*
RAID 1 2 only RAID 10 4 or more**

RAID 1E 2 or more RAID 30 6 or more

RAID 3 3 to 32* RAID 50 6 or more
RAID 5 3 to 32* RAID 60 8 or more

* A JBOD expansion unit may be required.

** Must be an even number of drives.

1

5

9

13

2

6

10

14

3

7

11

15

4

8

12

16

VessRAID 1000f, 1000i, 1000s Series Product Manual

18

Figure 6. 12-bay VessRAID drive slot numbering

Figure 7. 8-bay VessRAID drive slot numbering

Install all of the drive carriers into the VessRAID enclosure to ensure proper
airflow, even if you do not populate all the carriers with disk drives.

Installing Your Disk Drives

To install your disk drives:

1. Remove a disk drive carrier.

2. Carefully lay the disk drive into the drive carrier at the front, so that the screw
holes on the sides line up.

See page 19, Figure 8.

3. Insert the screws through the holes in the drive carrier and into the sides of
the disk drive.

• Install only the counter-sink screws supplied with the VessRAID.

• Install four screws per drive.

• Snug each screw. Be careful not to over-tighten.

4. Reinstall the drive carrier into the VessRAID enclosure.

Repeat steps 1 through 3 until all of your disk drives are installed.

1

5

9

2

6

10

3

7

11

4

8

12

1

5

2

6

3

7

4

8

Chapter 2: VessRAID Installation

19

Figure 8. Disk drive mounted in a drive carrier

This completes disk drive installation.

Caution

VessRAID support s disk drive hot-swapping. To avoid hand
contact with an electrical hazard, do not remove more than one
drive carrier a time.

Disk drive

mounting screw

mounting screw

VessRAID 1000f, 1000i, 1000s Series Product Manual

20

Making Data and Management Connections

You can configure your VessRAID for:

• Fibre Channel Direct Attached Storage (DAS), see below

• Fibre Channel Storage Area Network (SAN) (page 23)

• iSCSI Direct Attached Storage (DAS) (page 25)

• iSCSI Storage Area Network (SAN) (page 27)

• SAS Direct Attached Storage (DAS) (page 30)

• SAS JBOD Expansion (page 32)

Fibre Channel Direct Attached Storage (DAS)

This arrangement requires:

• A Fibre Channel (FC) interface card in the Host PC

• At least one FC transceiver for each VessRAID subsystem

• A network interface card (NIC) in the Host PC

• A standard network switch

Data Path

The VessRAID controller has two (2) FC Port connectors and one (1) SFF-8088
SAS Expansion Port connector. See page 21, Figure 9.

To establish the data path:

1. Install an FC transceiver into the FC data port on the VessRAID controller.
See page 22, Figure 10.

2. Connect the FC transceiver on the VessRAID controller to the Host PC or
Server.

See also “SAS JBOD Expansion” on page 32.

Important

For a list of supported FC HBAs, Switches and SFPs, download
the latest compatibility list from the PROMISE support web site.

VessRAID does not support cascading of multiple RAID
subsystems. Cascading is planned for a future release.

Note

Ve ssRAID Fibre Channel subsystems also have two (2) Ethernet
RJ45 iSCSI Port connectors. See “iSCSI Direct Attached Storage
(DAS)” on page 25 for connection instructions.

Chapter 2: VessRAID Installation

21

Management Path

The VessRAID controller has one (1) Ethernet RJ-45 Management Port
connector. See page 21, Figure 9.

To establish the management path:

1. Attach one end of an Ethernet cable to the network connector or standard
NIC in the Host PC.

Attach the other end of the Ethernet cable to one of the ports on the standard
network switch.

See page 22, Figure 10.

2. Attach one end of an Ethernet cable to one of the ports on the standard
network switch.

Attach the other end of the Ethernet cable to the Management Port on the
VessRAID subsystem.

If you have multiple VessRAID subsystems, Host PCs or Servers, repeat
steps 1 and 2 as required.

Figure 9. VessRAID 1840f+ data and management ports. 1840f is similar

iSCSI data port 1

Management port

iSCSI data port 2

FC data port 2

FC data port 1

SAS Expansion
port (to JBOD)

VessRAID 1000f, 1000i, 1000s Series Product Manual

22

Figure 10.FC DAS data and management connections

NIC

Host PC or Server Network Switch

Ve ssRAID 1840f+
1840f is similar

Management
Cables

Data Cable

FC Data Ports (2)Management Port

FC card

Chapter 2: VessRAID Installation

23

Fibre Channel Storage Area Network (SAN)

This arrangement requires:

• A Fibre Channel (FC) interface card in each Host PC

• At least one FC transceiver for each VessRAID subsystem

• A network interface card (NIC) in each Host PC

• A standard network switch

Data Path

The VessRAID controller has two (2) FC Port connectors and two (2) Ethernet
RJ45 iSCSI Port connectors. See page 21, Figure 9.

To establish the data path:

1. Install an FC transceiver into the FC data port on the VessRAID controller.
See page 24, Figure 11.

2. Connect the FC transceiver on the VessRAID subsystem to the FC switch.

3. Connect the FC switch to the FC HBA card in the Host PC or Server.
If you have multiple VessRAID subsystems, Host PCs or Servers, repeat

steps 1 and 2 as required.
See also “SAS JBOD Expansion” on page 32.

Management Path

The VessRAID controller has one (1) Ethernet RJ-45 Management Port
connector. See page 21, Figure 9.

To establish the management path:

1. Attach one end of an Ethernet cable to the network connector or standard
NIC in the Host PC.

Attach the other end of the Ethernet cable to one of the ports on the standard
network switch.

See page 24, Figure 11.

2. Attach one end of an Ethernet cable to one of the ports on the standard
network switch.

Attach the other end of the Ethernet cable to the Management Port on the
VessRAID subsystem.

Note

Ve ssRAID Fibre Channel subsystems also have two (2) Ethernet
RJ45 iSCSI Port connectors. See “iSCSI Storage Area Network
(SAN)” on page 27 for connection instructions.

VessRAID 1000f, 1000i, 1000s Series Product Manual

24

If you have multiple VessRAID subsystems, Host PCs or Servers, repeat
steps 1 and 2 as required.

Figure 11.FC SAN data and management connections

Host PCs or
Servers

NIC

Network
Switch

FC Switch

VessRAID 1840f+

VessRAID 1840f

FC card

NIC

FC card

Management Cables
Data Cables

FC Data Ports (2)Management Port

Chapter 2: VessRAID Installation

25

iSCSI Direct Attached Storage (DAS)

This arrangement requires:

• A Gigabit Ethernet network interface card (GbE NIC) in the Host PC or
Server with iSCSI support in hardware or in software

• A standard network switch

• A network interface connector on the motherboard or network interface card
(NIC) in the Host PC

Configuring a Data Path

The VessRAID controller has four (4) Ethernet RJ45 iSCSI Port connectors. See
page 26, Figure 12.

To establish the data path:

1. Attach one end of an Ethernet cable to the GbE (iSCSI) NIC in the Host PC.
See page 26, Figure 13.

2. Attach the other end of the Ethernet cable to one of the four iSCSI ports on
the VessRAID controller.

If you have multiple VessRAID subsystems, Host PCs or Servers, repeat
steps 1 and 2 as required.

See also “SAS JBOD Expansion” on page 32.

Configuring a Management Path

The VessRAID controller has one (1) Ethernet RJ-45 Management Port
connector. See page 26, Figure 12.

To establish the management path:

1. Attach one end of an Ethernet cable to the network connector or standard
NIC in the Host PC.

Attach the other end of the Ethernet cable to one of the ports on the standard
network switch. See page 26, Figure 13.

2. Attach one end of an Ethernet cable to one of the ports on the standard
network switch.

Attach the other end of the Ethernet cable to the Management Port on the
VessRAID subsystem.

If you have multiple VessRAID subsystems, Host PCs or Servers, repeat
steps 1 and 2 as required.

Note

These instructions also apply to the iSCSI Ports on VessRAID
Fibre Channel subsystems.

VessRAID 1000f, 1000i, 1000s Series Product Manual

26

Figure 12.VessRAID 1830i+ data and management ports. 1830i is similar

Figure 13.iSCSI DAS data and management connections

iSCSI Data Port 2

SAS Expansion
Port (to JBOD)

Management Port

iSCSI Data Port 1

iSCSI Data Port 4

iSCSI Data Port 3

Standard NIC

GbE NIC

Host PC
or Server

Standard Network Switch

VessRAID 1830i+
1830i is similar

Management
Cables

Data Cable

iSCSI Data Ports (4)Management Port

Chapter 2: VessRAID Installation

27

iSCSI Storage Area Network (SAN)

This arrangement requires:

• A Gigabit Ethernet network interface card (GbE NIC) in the Host PC or
Server with iSCSI support in hardware or in software

• A GbE network switch

• A standard network switch

• A network interface connector on the motherboard or network interface card
(NIC) in the Host PC

Configuring a Data Path

Depending on the model, the VessRAID controller has two (2) or four (4) Ethernet
RJ45 iSCSI Port connectors. See page 26, Figure 12.

To establish the data path:

1. Attach one end of an Ethernet cable to the GbE (iSCSI) NIC in the Host PC.
Attach the other end of the Ethernet cable to one of the ports on the GbE

network switch. See page 29, Figure 14.
If you have multiple VessRAID subsystems, Host PCs or Servers, repeat

steps 1 and 2 as required.

2. Attach one end of an Ethernet cable to one of the ports on the GbE network
switch.

Attach the other end of the Ethernet cable to one of the four iSCSI ports on
the VessRAID controller.

Only one iSCSI data cable is required between the VessRAID and GbE
network switch. However, you can att ach multiple cables to create redundant
data paths.

If you have multiple VessRAID subsystems, Host PCs or Servers, repeat
steps 1 and 2 as required.

See also “SAS JBOD Expansion” on page 32.

Note

These instructions also apply to the iSCSI Ports on VessRAID
Fibre Channel subsystems.

Use this configuration if you plan to set up Network Attached
Storage (NAS). See “Installing SmartNAVI” on p age 39.

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Configuring a Management Path

VessRAID controller has one (1) Ethernet RJ-45 Management Port connector.
See page 26, Figure 12.

To establish the management path:

1. Attach one end of an Ethernet cable to the standard NIC in the Host PC.
Attach the other end of the Ethernet cable to one of the ports on the standard

network switch. See page 29, Figure 14.

2. Attach one end of an Ethernet cable to one of the ports on the standard
network switch.

Attach the other end of the Ethernet cable to the Management Port on the
VessRAID subsystem. See page 29, Figure 14.

If you have multiple VessRAID subsystems, Host PCs or Servers, repeat
steps 1 and 2 as required.

Chapter 2: VessRAID Installation

29

Figure 14.iSCSI SAN data and management connections

Host PCs or
Servers

Standard
Network
Switch

GbE
Network
Switch

VessRAID 1830i+

VessRAID 1730i

GbE NIC

Standard
NIC

GbE NIC

Management Cables
Data Cables

Standard
NIC

iSCSI Data
Ports (4)

Management Port

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30

SAS Direct Attached Storage (DAS)

This arrangement requires:

• A standard network switch

• A network interface connector on the motherboard or network interface card
(NIC) in the Host PC

Configuring a Data Path

The VessRAID controller has two (2) SFF-8088 SAS IN Port connectors and one
(1) SFF-8088 SAS Expansion Port connector. See page 31, Figure 15.

To establish the data path:

1. Attach one end of a SAS data cable to the SAS HBA card in the Host PC.
See page 31, Figure 16.

2. Attach the other end of the SAS data cable to one of the SAS ports on the
VessRAID subsystem.

See also “SAS JBOD Expansion” on page 32.

Configuring a Management Path

The VessRAID controller has one (1) Ethernet RJ-45 Management Port
connector. See page 31, Figure 15.

To establish the management path:

1. Attach one end of an Ethernet cable to the network connector or standard
NIC in the Host PC.

Attach the other end of the Ethernet cable to one of the ports on the standard
network switch.

See page 31, Figure 16.

2. Attach one end of an Ethernet cable to one of the ports on the standard
network switch.

Attach the other end of the Ethernet cable to the Management Port on the
VessRAID subsystem.

If you have multiple VessRAID subsystems, Host PCs or Servers, repeat
steps 1 and 2 as required.

Chapter 2: VessRAID Installation

31

Figure 15.VessRAID 1830s+ data and management ports. 1830s is similar

Figure 16.SAS DAS data and management conn ec ti ons

SAS IN Port 1 SAS Expansion

Port (to JBOD)

Management port

SAS IN Port 2

Host PC or Server Network Switch

Management
Cables

Management PortData Cable

NIC

SAS HBA card
VessRAID 1830s+

SAS IN Port 1

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32

SAS JBOD Expansion

This arrangement requires:

• One (1) or more VessJBOD expansion units

• One (1) SFF-8088 to SFF-8088 SAS cable for each VessJBOD expansion
unit

Configuring the Data Path

All 16-bay and 12-bay VessRAID subsystems have one (1) SFF-8088 SAS
Expansion Port connector.

To expand the data path :

1. Attach one end of a SFF-8088 to SFF-8088 SAS cable to the SAS
Expansion Port on the V essRAID subsystem .

See page 33, Figure 17.

2. Attach the other end of the SFF-8088 to SFF-8088 SAS cable to the SAS IN
Port on the VessJBOD expansion units.

If you have another VessJBOD expansion unit, attach one end of the SFF­8088 to SFF-8088 SAS cable to the SAS OUT Port of the first VessJBOD to
the SAS IN Port of the second VessJBOD.

Configuring a Management Path

The VessRAID controller manages the VessJBOD expansion unit. No additional
management connections are required for JBOD expansion.

Important

VessJBOD expansion units have one SAS IN port and one SAS
OUT port. If you connect them incorrectly , the VessRAID does not
recognize the VessJBOD expansion units.

For more information, see the VessJBOD Product Manual on the
CD that came with the VessJBOD expansion unit.

Chapter 2: VessRAID Installation

33

Figure 17.SAS JBOD expansion data connections

After you complete your data and management connection, go to “Setting Up
Serial Cable Connections” on page 34.

VessRAID 1830i

VessJBOD 1830+

SAS Expansion Port

SAS OUT Port

SAS IN Port

VessJBOD 1730

SAS data cable

VessRAID 1000f, 1000i, 1000s Series Product Manual

34

Setting Up Serial Cable Connections

Serial communication enables the Command Line Interface (CLI) and Command
Line Utility (CLU) on your PC to monitor and control the VessRAID. The
VessRAID package includes a RJ11-to-DB9 serial data cable.

Figure 18. Serial connector on an FC controller

Figure 19. Serial connector on an iSCSI controller

Figure 20. Serial connector on a SAS controller

To set up a serial cable connection:

1. Attach the RJ11 end of the serial data cable to the RJ11 serial connector on
the controller.

2. Attach the DB9 end of the serial data cable to a serial port on the Host PC or
Server.

This completes the serial cable connection. Go to “Connecting the Power” on
page 35.

RJ11 Serial Connector

RJ11 Serial Connector

RJ11 Serial Connector

Chapter 2: VessRAID Installation

35

Connecting the Power

Plug-in the power cords and turn on the switches on both power supplies.

When the power is switched on, the LEDs and LCD screen light up.

Front Panel LEDs

When boot-up is finished and the VessRAID subsystem is functioning normally:

• Power, Global Enclosure Status, and Global RAID Status LEDs display
green continuously.

• Controller Activity LED flashes green when there is controller activity.

• System Heartbeat LED blinks green seven times in three seconds, goes
dark for six seconds, then repeats the pattern.

Figure 21.VessRAID front panel LED display

Controller LEDs

When boot-up is finished and the VessRAID subsystem is functioning normally:

• Battery, and Controller status LEDs display green continuously.

• Ethernet LEDs display green or flash depending on your network
connection.

Important

If you have a SAN, DAS, or Cascade with JBOD expansion,
always power on the JBOD expansion units first.

Power

Controller Activity

Global Enclosure Status

Global RAID Status

Reserved

System Heartbeat

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36

• The FC, iSCSI, SAS, and Expansion LEDs display green or flash during port
activity.

Figure 22.VessRAID 1840f+ controller LEDs. 1840f is similar

Dirty Cache

Fan 2

Fan 1

Battery

USB 2

USB 1

Controller Status

JBOD Expansion
16- and 12-bay
subsystems

iSCSI
1 2

FC Ports
12

Fan 2Fan 1

Chapter 2: VessRAID Installation

37

Figure 23.VessRAID iSCSI Controller LEDs

Figure 24. VessRAID iSCSI Controller LEDs

Dirty Cache

Fan 2

Fan 1

Battery

USB 2

USB 1

Controller Status

iSCSI Ports
1 2 3 4

JBOD Expansion
16- and 12-bay
subsystems

Fan 2Fan 1

Dirty Cache

Fan 2

Fan 1

Battery

USB 2

USB 1

Controller Status

iSCSI Ports
1 2 3 4

JBOD Expansion
16- and 12-bay
subsystems

Fan 2Fan 1

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38

Figure 25.VessRAID SAS Controller LEDs

There are two LEDs on each Drive Carrier. They report the presence of a disk
drive, activity of the drive, and the drive’s current condition.

Figure 26.VessRAID drive carrier LEDs

If there is a disk drive in the carrier, the Power/Activity LED displays Green. If not,
the Power/Activity LED remains dark. The Power/Activity LED fl ashes during
drive activity.

The Disk Status LED displays Green when a drive is configured.

Dirty Cache

Fan 2

Fan 1

Battery

USB 2

USB 1

Controller Status

SAS IN Port 2

SAS IN Port 1

JBOD Expansion
16- and 12-bay
subsystems

Fan 2Fan 1

Disk St atus

Power/Activity

Disk Status

Power/Activity

Plus carrier

Original carrier

Chapter 2: VessRAID Installation

39

LCD Panel

The LCD panel activates approximately 35 seconds after you switch on the
VessRAID’s power supply.

At first, the LCD screen displays

System is Initializing

.

When the VessRAID is fully booted and running under normal conditions, the
LCD screen shows the VessRAID model number and IP address, as shown in
Figure 27.

Figure 27.VessRAID optional LCD display

A list of LCD panel functions and instructions for using them is included in the
VessRAID Product Manual on the CD.

This completes the power and start-up.
For setup instructions, see “Chapter 3: VessRAID Setup” on page 41.

Installing SmartNAVI

SmartNAVI software enables you to manage your VessRAID subsystem when it
is configured as Network Attached Storage (NAS). The NAS option requires:

• An iSCSI SAN data connection, see page 27.

• Logical drives configured for NAS, see page 53.

To install SmartNAVI:

1. Open the software CD, find the SmartNAVI install icon (right),
and drag it to your PC’s desktop.

2. Double-click the SmartNAVI Install icon to begin installation.

3. In the Welcome screen, click the Next button.

4. In the License screen, choose the I accept the terms... option and click the
Next button.

5. In the Choose Destination folder, click the Browse... button if you do not
agree with the proposed destination folder.

When you have chosen the destination folder, click the Next button.

VessRAID 1000f, 1000i, 1000s Series Product Manual

40

6. In the Ready to Install screen, click the Install button.

7. In the first Installation Complete screen, click the Finish button.
To register your software online, your PC must have an Internet connection.

Thank you for registering.

8. In the second Installation Complete screen, choose whether you want to
restart your PC now. When you restart your PC, SmartNAVI runs
automatically.

Then click the Finish button.

For more information, see “Chapter 5: SmartNAVI” on page 181 and “Appendix
A: Setting-up NAS Network Drives” on page 419.

41

Chapter 3: VessRAID Setup

This chapter covers the following topics:

• Setting up the Serial Connection (below)

• Choosing DHCP or a Static IP Address (page 42)

• Setting up with the CLI (page 43)

• Setting up with the CLU (page 45)

• Setting up with the LCD (page 47)

• Creating Disk Arrays with WebPAM PROe (page 49)

Setting up the Serial Connection

VessRAID has a Command Line Interface (CLI) to manage all of its functions,
including customizing. A subset of the CLI is the Command Line Utility (CLU), a
user-level interface that manages your VessRAID via your PC’s terminal
emulation program, such as Microsoft HyperTerminal. This procedure uses the
serial cable connection you made in Chapter 2, page 34.

You must use the CLI or CLU to assign an IP address to the VessRAID to enable
a network connection for WebPAM PROe.

1. Change your terminal emulation program settings to match the following
specifications:

• Bits per second: 1 15200

• Data bits: 8

• Parity: None

• S t op bits: 1

• Flow control: none

2. Start your PC’s terminal VT100 or ANSI emulation program.

3. Press Enter once to launch the CLI.

4. At the Login prompt, type administrator and press Enter.

5. At the Password prompt, type password and press Enter.
At this point, you are in the CLI. You can continue using the CLI to make

network settings or you can switch to the CLU. Go to:

• Setting up with the CLI (page 26)

• Setting up with the CLU (page 27)

VessRAID 1000f, 1000i, 1000s Product Manual

42

Choosing DHCP or a Static IP Address

When you setup your VessRAID, you have the option of:

• Enabling DHCP and letting your DHCP server assign the IP address to the
VessRAID’s management port.

• Specifying a static IP address for the VessRAID’s management port.

If you choose to enable DHCP, have your Network Administrator dedicate an IP
address for the VessRAID, linked to the VessRAID’s MAC address. This action
will prevent the DHCP server from assigning a new IP address when the
VessRAID restarts, with the result that users can no longer log in.

To access the MAC address for VessRAID’ s management port:

1. At the administrator@cli> prompt, type menu and press Enter.
The CLU main menu appears.

2. In the CLU Main Menu, highlight Network Management and press Enter,
then highlight the management port and press Enter

Figure 1. Viewing the management port’s MAC address.

Default IP Addresses

V essRAID ships from the factory a default Management Port IP address of

192.168.0.1 and default iSCSI Port IP addresses of 10.0.0.2 through 10.0.0.5.

You must change these addresses to work with your network.

MAC Address

Chapter 3: VessRAID Setup

43

Setting up with the CLI

1. T ype the following string to set the system date and time, then press Enter.

administrator@cli> date -a mod -d 2009/01/25 -t 14:50:05

In the above example, the date and time are included as examples only.
Your values will be different. Use yyyyy/mm/dd for the date and a 24-hour
clock for the time.

2. T ype the following string to set the Management Port IP address and other
settings, then press Enter.

administrator@cli> net -a mod -t mgmt -s "primaryip=192.168.10.85,

primaryipmask=255.255.255.0, gateway= 192.168.10.1"

In the above example, the IP addresses and subnet mask are included as
examples only. Your values will be different.

If you prefer to let your DHCP server assign the IP address, type the
following string, then press Enter.

administrator@cli> net -a mod -t mgmt -s "dhcp=enable"

3. To verify the settings, type net, and press Enter.

administrator@cli> net

===========================================
CId Port Type IP Mask Gateway Link
===========================================
1 1 Mgmt 192.168.10.85 255.255.255.0 192.168.10.1 Up
1 1 iSCSI 10.0.0.2 0.0.0.0 0.0.0.0 Down
1 2 iSCSI 10.0.0.3 0.0.0.0 0.0.0.0 Down
1 3 iSCSI 10.0.0.4 0.0.0.0 0.0.0.0 Down
1 4 iSCSI 10.0.0.5 0.0.0.0 0.0.0.0 Down

4. Type the following string to set the iSCSI Port IP address and other settings,
then press Enter.

administrator@cli> net -a mod -t iSCSI -p 1 -s

"primaryip=192.168.10.88, primaryipmask =255.255.255.0,
gateway=192.168.10.1"

If you prefer to let your DHCP server assign the IP address, type the
following string, then press Enter.

administrator@cli> net -a mod -t iSCSI -p 1 -s "dhcp=enable"

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44

5. To verify the settings, type net, and press Enter.

administrator@cli> net

===========================================
CId Port Type IP Mask Gateway Link
===========================================
1 1 Mgmt 192.168.10.85 255.255.255.0 192.168.10.1 Up
1 1 iSCSI 192.168.10.88 255.255.255.0 192.168.10.1 Up
1 2 iSCSI 10.0.0.3 0.0.0.0 0.0.0.0 Down
1 3 iSCSI 10.0.0.4 0.0.0.0 0.0.0.0 Down
1 4 iSCSI 10.0.0.5 0.0.0.0 0.0.0.0 Down

6. Repeat steps 3 and 4 to set the other iSCSI ports. Use -p 2, -p 3 , or -p 4, in
place of -p 1.

Chapter 3: VessRAID Setup

45

Setting up with the CLU

1. At the administrator@cli> prompt, type menu and press Enter.
The CLU main menu appears.

Figure 2. CLU main menu

2. With Quick Setup highlighted, press Enter.
The first Quick Setup screen enables you to make Date and Time settings.

Setting system date and time

To make date and time settings:

1. Press the arrow keys to highlight System Date.

2. Press the backspace key to erase the current dat e.

3. Type the new date.

4. Follow the same procedure to set the System Time.

5. Press Ctrl-A to save these settings and move to the Management Port
configuration screen.

Making Manual IP Settings

To make Management Port and iSCSI Port settings manually:

1. Press the arrow keys to highlight IP Address.

2. Press the backspace key to erase the current IP Address.

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46

3. T ype the new IP Address.

4. Follow the same procedure to specify the Subnet Mask, Gateway IP
Address and DNS Server IP Address.

If you do not have a DNS server, skip the DNS Server IP address.

5. Highlight TCP Port Number to change the entry.
3260 is the default and recommended for most applications.

6. Press Ctrl-A to save these settings and move to the RAID configuration
screen.

Making Automatic IP Settings

To make Management Port and iSCSI Port settings automatically:

1. Press the arrow keys to highlight DHCP.

2. Press the spacebar to toggle to Enable.

3. Highlight TCP Port Number to change the entry.
3260 is the default and recommended for most applications.

4. Press Ctrl-A to save these settings and move to the RAID configuration
screen.

Configuring the RAID

You can configure your RAID arrays and logical drives using the CLU at this time.
However, those actions are described in Creating Disk Arrays with WebPAM
PROe (page 49). PROMISE suggests that you highlight Skip the Step and Finish
and press Enter. Then create your disk array using WebP AM PRO.

Viewing IP Address and Settings

To view the current IP address and network settings when using DHCP:

1. In the CLU Main Menu, highlight Network Management and press Enter.

2. Highlight the Management Port or iSCSI Port you want and press Enter.

3. Highlight DHCP and press the spacebar to toggle to Disable.
The current Management or iSCSI Port settings are displayed.

4. Press the spacebar to toggle DHCP back to Enable.

5. Press Ctrl-A to save these settings and move to the RAID configuration
screen.

Exiting the CLU

In the CLU Main Menu, highlight Return to CLI and press Enter.
This completes the Management Port setup.

Chapter 3: VessRAID Setup

47

Setting up with the LCD

The LCD Panel displays the current IP address during normal operation. If you
did not install the LCD Panel, see “Installing the LCD Panel (Optional)” on
page 12. The LCD does not have a date and time function.

Figure 3. LCD Panel default view

Making Manual IP Settings

To make Ma nagement Port settings manually:

1. Press the or button until the display says Management Port.

2. Press the button and the display says Link Status Up.
If it says Link Status Down, reconnect to the network before preceding.

3. Press the or button and the display says IP Address.

4. Press the button to make a change.
The current IP Address displays with the cursor under the first (extreme left)

digit.

5. Press the button to increment and the button decrement.
Press the button to move left and the button move right.

To set an IP address with double- or single-di git octets, for example,

192.168.1.50, type zeros as placeholders, 192.168.001.050.
After you have set the last (extreme right) digit, press the button.

The current Subnet Mask displays with the cursor under the first (extreme
left) digit.

6. Make the needed changes the same as in step 5.
After you have set the last (extreme right) digit, press the button.

The current Gateway displays with the cursor under the first (extreme left)
digit.

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48

7. Make the needed changes the same as in step 5.
After you have set the last (extreme right) digit, press the button.

The display says Save Network Setting?

8. Press the button to confirm.
The display shows the new IP address you set.

Making Automatic IP Settings

To make Management Port settings automatically:

1. Press the or button until the display says Management Port.

2. Press the button and the display says Link Status Up.
If it says Link Status Down, reconnect to the network before preceding.

3. Press the or button and the display says DHCP Disable.

4. Press the button to make a change.

5. Press the button to Enable.

6. Press the button to confirm.
The display shows the new IP address set by the DHCP server.

This completes the Management Port setup.
You can also make network settings for the iSCSI ports with the LCD screen,

however that task is easier using CLU or WebPAM PROe.

Chapter 3: VessRAID Setup

49

Creating Disk Arrays with WebPAM PROe

Setting up WebPAM PROe consists of the following actions:

• Logging into WebPAM PROe (below)

• Choosing a Language (page 50)

• Creating Your Logical Drives (page 51)

• Logging out of WebPAM PROe (page 56)

• Using WebPAM PROe over the Internet (page 56)

Logging into WebPAM PROe

1. Launch your Browser.

2. In the Browser address field, type the IP address of the VessRAID
subsystem.

Use the IP address you obtained in Task 7 (see page 43). Note that the IP
address shown below is only an example. The IP address you type into your
browser will be different.

Regular Connection

• WebPAM PROe uses an HTTP connection. . . . . . . . . . . . . . ..http://

• Enter the VessRAID’s IP address . . . . . . . . . . . . . . . 192.168.10.85

Together, your entry looks like this:

http://192.168.10.85

Secure Connection

• WebPAM PROe uses a secure HTTP connection. . . . . . . . . .https://

• Enter the VessRAID’s IP address . . . . . . . . . . . . . . . 192.168.10.85

Together, your entry looks like this:

https://192.168.10.85

3. When the log-in screen appears:

•Type administrator in the User Name field.

•Type password in the Password field.

• Click the Login button.
The User Name and Password are case sensitive.

Note

Whether you choose a regular or a secure connection, your login
to WebPAM PROe and your user password are always secure.

VessRAID 1000f, 1000i, 1000s Product Manual

50

Figure 4. WebPAM PROe log-in screen

After sign-in, the WebPAM PROe opening screen appears. If there are any
unconfigured physical drives in the enclosure, an Array Configuration menu will
also appear. See page 51, Figure 6.

Choosing a Language

WebPAM PROe displays in English, German, French, Italian, Spanish, Russian,
Japanese, Chinese Traditional, Chinese Simple, and Korean.

1. Click Language on the WebPAM PROe banner.
The language list appears in the Header.

2. Click on the language you prefer.
The WebPAM PROe user interface displays in the selected language.

Note

Make a Bookmark (Firefox) or set a Favorite (Internet Explorer) of
the Login Screen so you can access it easily next time.

Chapter 3: VessRAID Setup

51

Figure 5. Clicking “Language” on the WebPAM PROe banner

Creating Your Logical Drives

On a newly activated VessRAID subsystem, there are no disk arrays or logical
drives. To create a logical drive:

1. Click the Disk Arrays icon, then click the Create tab.
The Array Configuration menu appears.

Figure 6. The Array Configuration menu

2. Choose one of the options:

• Automatic – Creates a new disk array following a default set of

parameters. Makes one logical drive automatically. Also makes a hot
spare drive for all RAID levels except RAID 0, if at least four
unconfigured physical drives are available. See p age 52.

• Express – You choose the parameters for a new disk array by

specifying the characteristics you want. You can create multiple logical
drives at the same time, however they will all be identical. You can
choose to make a hot spare drive for all RAID levels except RAID 0, if at
least four unconfigured physical drives are available. See page 52.

• Advanced – You directly specify all parameters for a new disk array.

Makes one logical drive automatically. You can create additional logical
drives at a later time, if additional configurable capacity is available.
Does not make a hot spare drive. See page 53.

3. Click the Next button.

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52

Automatic

When you choose the Automatic option, the following parameters appear on the
screen:

• Disk Arrays – The number of physical drives in the disk array, their ID
numbers, configurable capacity, and the number of logical drives to be
created

• Logical Drives – The ID number of the logical drive(s), their RAID level,
capacity, and stripe size

• Spare Drives – The physical drive slot number of the dedicated hot spare
assigned to this disk array. A hot spare drive is created for all RAID levels
except RAID 0, when five or more unconfigured physical drives are available

If you accept these parameters, click the Submit button.
The new disk array appears in the Disk Array List on the Information tab.
If you do NOT accept these parameters, use the Express (below) or Advanced

(page 53) option to create your logical drive.

Express

When you choose the Express option, a set of characteristics and options
appears on the screen.

1. Check the boxes to choose any one or a combination of:

• Redundancy – The array will remain available if a physical drive fails

• Capacity – The greatest possi b l e amount of data capacity

• Performance – The highest possible read/write speed

• Spare Drive – A hot spare drive is created when you choose

Redundancy, Spare Drive, and five or more unconfigured physical
drives are available

• Mixing SA TA/SAS Drive – Check this box if you want to use both SATA

and SAS drives in the same disk array
If the box is unchecked, and you have both SATA and SAS drives,

different arrays will be created for each type of drive.

2. In the Number of Logical Drives field, enter the number of logical drives you
want to make from this disk array.

The maximum possible number of logical drives appears to the right of this
field.

3. From the Application Type menu, choose an application that best describes
your intended use for this disk array:

• File Server

• Video Stream

• Transaction Data

• Transaction Log

•Other

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4. Click the Update button.
Or check the Automatic Update box and updates will occur automatically.
The following parameters display:

• Disk Arrays – The number of physical drives in the disk array, their slot

numbers, configurable capacity, and the number of logical drives to be
created

• Logical Drives – The slot number of the logical drive(s), their RAID

level, capacity, and stripe size

• Spare Drives – The physical drive slot number of the dedicated hot

spare assigned to this disk array (all RAID levels except RAID 0)
If you accept these parameters, proceed to the next step.
If you do NOT accept these parameters, review and modify your selections

in the previous steps.

5. When you are done, click the Submit button.
The new disk array appears in the Disk Array List on the Information tab.

Advanced

When you choose the Advanced option, the Step 1 – Disk Array Creation screen
displays.

Step 1 – Disk Array Creation

1. Optional. Enter a name for the disk array in the field provided.
Maximum of 31 characters; letters, numbers, space between characters, and

underline.

2. Uncheck the boxes if you want to disable Media Patrol or PDM.
PROMISE recommends leaving these features enabled.

3. Highlight physical drives you want in the disk array from the Available list and
press the >> button to move them to the Selected list.

You can also double-click them to move them.

4. When you are done, click the Next button.

Step 2 – Logical Drive Creation

1. iSCSI only. If you plan to use this logical drive for NAS, click the NAS option
beside LD Type.

2. Do one of the following actions:

Note

For an explanation of the parameters under the Advanced option,
see “Chapter 9: Technology Background” on page 329.

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• For DAS and SAN, enter an Alias (name) for the logical drive.

An Alias is optional. Use letters, numbers, space between words, and
underscore. An Alias is optional.

• iSCSI only. For NAS, enter a Mount Point (name) for the logical drive.

Maximum of 20 characters. Use letters, numbers, space between
words, and underscore. A Mount Point is required.

3. From the RAID Level dropdown list, choose a RAID level for this logical
drive.

All RAID levels supported by the disk array appear in the list. See “Choosing
a RAID Level” on page 342

4. RAID 50 and 60 only – Specify the number of axles for your array.

5. Specify a Capacity and the unit of measure (B, KB, MB, GB, TB).
This value will be the data capacity of the first logical drive in your new disk

array. If you specify less than disk array's maximum capacity, the remaining
capacity is available for additional logical drives that you can create now or
later.

6. For the following items, accept the default or choose a new value from the
dropdown menu:

• Stripe size. 128 KB is the default.

64 KB, 128 KB, 256 KB, 512 KB, and 1 MB are available.

• Sector size. 512 B is the default.

512 B, 1 KB, 2 KB, and 4 KB are available.

• Read (cache) Policy. Read Ahead is the default.

Read Cache, Read Ahead Cache, and No Cache are available.

• Write (cache) Policy. Write Back is the default.

Write Back and Write Through (Thru) are available.

7. Click the Update button.
A new logical drive is displayed under New Logical Drives. If there is free

capacity remaining, you can specify another logical drive now or wait until
later.

8. When you are done specifying logical drives, click the Next button.

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Step 3 – Summary

The Summary lists the disk array and logical drive information you specified.
To proceed with disk array and logical drive creation, click the Submit button.

Note

This function does not automatically create a hot spare drive. After
you create the disk array, you should create a hot spare drive.

See “Chapter 4: Management with WebPAM PROe” on page 57.

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Logging out of WebPAM PROe

There are two ways to log out of WebPAM PROe:

• Close your browser window

• Click Logout on the WebPAM PROe banner

Figure 7. Clicking “Logout” on the WebPAM PROe banner

Clicking Logout brings you back to the Login Screen. See page 30.
After logging out, you must enter your user name and password in order to log in

again.

Using WebPAM PROe over the Internet

The above instructions cover connections between VessRAID and your company
network. It is also possible to connect to a VessRAID from the Internet.

Your MIS Administrator can tell you how to access your network from outside the
firewall. Once you are logged onto the network, you can access the VessRAID
using its IP address.

57

Chapter 4: Management with WebPAM PROe

This chapter covers the following topics:

• Logging into WebPAM PROe (page 58)

• Perusing the Interface (page 60)

• Working with the Storage Network (page 65)

• Working with Subsystems (page 66)

• Managing Users (page 78)

• Managing the Network Connection (page 83)

• Managing Fibre Channel Connections (page 86)

• Managing iSCSI Connections (page 92)

• Managing Network Attached Storage (NAS) (page 99)

• Managing SAS Connections (page 114)

• Managing Storage Services (page 116)

• Managing Software Services (page 119)

• Exporting the User Database (page 127)

• Importing a User Database (page 127)

• Importing a Configuration Script (page 128)

• Updating the Firmware (page 129)

• Viewing Flash Image Information (page 129)

• Restoring Factory Defaults (page 130)

• Clearing Statistics (page 130)

• Shutting Down the Subsystem (page 131)

• Starting Up After Shutdown (page 133)

• Restarting the Subsystem (page 134)

• Managing the Controller (page 135)

• Managing Enclosures (page 139)

• Managing Physical Drives (page 144)

• Managing UPS Units (page 150)

• Managing Disk Arrays (page 153)

• Managing Logical Drives (page 167)

• Managing Spare Drives (page 175)

• Working with the Logical Drive Summary (page 1 79)

For information about VessRAID’s audible alarm and LEDs, see “Chapter 10:
Troubleshooting” on page 365.

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Logging into WebPAM PROe

1. Launch your Browser.

2. In the Browser address field, type the IP address of the VessRAID
subsystem.

See “Setting up the Serial Connection” on page 41. Note that the IP address
shown below is only an example. The IP address you type into your browser
will be different.

Regular Connection

• WebPAM PROe uses an HTTP connection. . . . . . . . . . . . . . ..http://

• Enter the VessRAID’s IP address . . . . . . . . . . . . . . . 192.168.10.85

Together, your entry looks like this:

http://192.168.10.85

Secure Connection

• WebPAM PROe uses a secure HTTP connection. . . . . . . . . .https://

• Enter the VessRAID’s IP address . . . . . . . . . . . . . . . 192.168.10.85

Together, your entry looks like this:

https://192.168.10.85

3. When the log-in screen (Figure 1.) appears:

•Type administrator in the User Name field.

•Type password in the Password field.

• Click the Login button.
The User Name and Password are case sensitive.

Note

Whether you select a regular or a secure connection, your login to
WebPAM PROe and your user password are always secure.

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Figure 1. WebPAM PROe log-in screen

After sign-in, the WebPAM PROe opening screen appears. If there are any
unconfigured physical drives in the enclosure, an Array Configuration menu will
also appear (see page 31).

Choosing a Language

WebPAM PROe displays in English, German, French, Italian, Spanish, Russian,
Japanese, Chinese Traditional, Chinese Simple, and Korean.

1. Click Language on the WebPAM PROe banner.
The language list appears in the Header.

2. Click on the language you prefer.
The WebPAM PROe user interface displays in the selected language.

Note

Make a Bookmark (Firefox) or set a Favorite (Internet Explorer) of
the Login Screen so you can access it easily next time.

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Figure 2. Clicking “Language” on the WebPAM PROe banner

Perusing the Interface

WebPAM PROe is browser-based RAID management software with a graphic
user interface.

Figure 3. WebPAM PROe interface

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There are four major parts to the graphic user interface:

• Header (see below)

• Tree (see page 61)

• Management View (see page 63)

• Event Frame (see page 63)

Using the Header

The Header contains the following items:

• Language – To change languages, see “Choosing a Language” on p age 59.

• View – To view the Event Frame, see “Viewing the Event Frame” on
page 63.

• Storage Network – To view all of the VessRAID subsystem enclosures
currently accessible the network, see “Working with the Storage Network” on
page 65.

• Contact Us – Click Contact Us for a list of contact information, including
Technical Support. Also see “Contacting Technical Support” on page 411.

• Logout – To log out of WebPAM PROe, see page 64.

• Help – Click Help in the Header to access the main online help menu.

• About – Click About in the Header to display the WebPAM PROe software
version and build date.

Using Tree View

Tree View enables you to navigate around all components of the Subsystem,
including iSCSI management, network and service management, RAID
controller, enclosure, physical drives, disk arrays, logical drives, and spare
drives. The figure below shows the components of Tree View.

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Figure 4. WebPAM PROe Tree View

Physical Drives
in this Enclosure

Name of logged-in user
Subsystem IP address

and Vess model

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Using Management View

Management View provides the actual user interface with the VessRAID,
including creation, maintenance, deletion, and monitoring of disk arrays and
logical drives.

Function Tabs control specific actions and processes. This window changes
depending on which item you choose in Tree View and which tab you choose in
Management View itself.

Click the Help button in Management View to access online help for the function
that is currently displayed.

Viewing the Event Frame

To view the Event Frame:

1. Click View in the Header.

2. Click the Show Event Frame popup option.
The VessRAID user interface will display the Event Frame below

Management View.

3. Click View again to hide the Event Frame.

In the event frame, events are listed and sorted by:

• Item Number – A consecutive decimal number assigned to a specific event

• Device – Battery, controller, logical drive, physical drive, port, etc.

• Event ID – The hexadecimal number that identifies the specific type of event

• Severity – Information, Warning, Minor, Major, Critical, and Fatal. The
severity level is user-specified. See “Setting-up User Event Subscriptions”
on page 79.

• Time – Time and date of the occurrence

• Description – A brief description of the even t

Sorting Events

You can sort the events by Item Number, Device, Event ID, Severity, Time and
Date, or Description.

Click the link at the top of the column by which you want to sort the events. After
you click the item, a triangle icon appears.

• If the triangle points upward, the column is sorted low-to-high or old-to-new.

• If the triangle points downward, the column is sorted high-to-low or new-to­old.

Click the link a second time to change to flip the triangle and reverse the sort
sequence.

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Logging out of WebPAM PROe

There are two ways to log out of WebPAM PROe:

• Close your browser window

• Click Logout on the WebPAM PROe banner

Figure 5. Clicking “Logout” on the WebPAM PROe banner

Clicking Logout brings you back to the Login Screen. See page 59.
After logging out, you must enter your user name and password in order to log in

again.

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65

Working with the Storage Network

When you log into WebPAM PROe, you access a specific VessRAID subsystem.
See “Logging into WebPAM PROe” on page 5 8.

The Storage Network feature enables you to access all of the VessRAID
subsytems with a Management Port connection to your network.

Each VessRAID subsystem is identified by its Management Port IP address.
Storage Network functions include:

• Viewing other subsystems

• Updating the list of subsystems

• Logging into a subsystem

• Hiding the other subsystems

Viewing Other Subsytems

To view the other VessRAID subsytems the Storage Network:

1. Click Storage Network in the Header.

2. Click the Show Network Subsystems popup option.
The list will show all subsystems the network at the time the GUI was

launched.

Updating the List of Subsystems

To update the list of the VessRAID subsytems the Storage Network:

Click the Discover button at the bottom of the subsystem list.

Logging into a Subsystem

To log into any of the displayed VessRAID subsystems:

1. In Tree View, click the Subsystem icon of the subsystem you want to see.
If your user name and password do not match the subsystem you are

logging into, the log in screen will appear.

2. Log into the new subsystem, as needed.

Hiding the Other Subsystems

To hide the other VessRAID subsystems the Storage Network:

1. Click Storage Network in the Header.

2. Click the Hide Network Subsystems popup option.

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Working with Subsystems

A VessRAID subsystem is identified by its Management Port IP address.
Subsystem functions include:

• Viewing Subsystem Information (page 66)

• Saving a System Service Report (page 67)

• Saving a System Debug Information Report (page 67)

• Setting an Alias for the Subsystem (page 67)

• Setting Subsystem Date and Time (page 67)

• Setting the Subsystem Time Zone (page 67)

• Setting Subsystem NTP (page 68)

• Synchronizing the Subsystem NTP Manually (page 68)

• Viewing the Runtime Event Log (page 69)

• Saving the Runtime Event Log (page 69)

• Clearing the Runtime Event Log (page 70)

• Viewing NVRAM Events (page 70)

• Saving NVRAM Event s (page 71)

• Clearing NVRAM Events (page 71)

• Viewing Current Background Activities (page 71)

• Making Background Activity Settings (page 71)

• Running Background Activities (page 72)

• Running Media Patrol (page 73)

• Running PDM (page 73)

• Viewing Schedul ed Acti vi ti es (page 74)

• Scheduling an Activity (page 74)

• Deleting a Scheduled Activity (page 75)

• Viewing Lock Status (page 75)

• Setting the Lock (page 76)

• Renewing the Lock (page 76)

• Releasing the Lock (page 76)

Viewing Subsystem Information

To view information about a subsystem, click the Subsystem icon in Tree
View. Management View displays the subsystem information.

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Saving a System Service Report

To save a System Service Report as a text file on your Host PC:

1. In Tree View, click the Subsystem icon.

2. On the Information tab, click the upper Save button.

3. Direct your browser where to save the configuration and status file.

Saving a System Debug Information Report

To save a System Debug Informatio n Report as a text file on your Host PC:

1. In Tree View, click the Subsystem icon.

2. On the Information tab, click the lower Save button.

3. Direct your browser where to save the OPAS output file.

Setting an Alias for the Subsystem

An alias is optional. To set an alias for this subsystem:

1. In Tree View, click the Subsystem icon.

2. In Management View, click the Settings tab.

3. Enter a name into the Alias field.
Maximum of 48 characters. Use letters, numbers, space between words,

and underscore.

4. Click the Submit button.

Setting Subsystem Date and Time

To set a Date and Time for this subsystem:

1. In Tree View, click the Subsystem icon.

2. In Management View, click the Settings tab dropdown menu and choose
Date and Time Settings.

3. Under Subsystem Date, choose the Month and Day from the dropdown
menus.

4. Type the current year into the Year field.

5. Under Subsystem Time, choose the Hour, Minutes and Seconds from the
dropdown menus.

6. Click the Submit button.

Setting the Subsystem Time Zone

This feature enables you to specify the time zone for the geographic loca tion of
the VessRAID subsystem.

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To set the time zone for this subsystem:

1. In Tree View, click the Subsystem icon.

2. In Management View, from the Settings tab dropdown menu, choose Time
Zone Management.

3. From the dropdown menu, choose the time zone that matches your
geographic location.

4. Click the Submit button.
The change takes effect immediately.

Setting Subsystem NTP

Network Time Protocol (NTP) synchronizes the VessRAID subsystem to as NTP
server. After you have made NTP settings, the V e ssRAID subsystem
synchronizes:

• At startup.

• Every night.

• When you synchronize manually.

To set a Network Time Protocol (NTP) for this subsystem:

1. In Tree View, click the Subsystem icon.

2. In Management View, from the Settings tab dropdown menu, choose NTP
Management.

3. Check the NTP Service box to enable the NTP service.

4. Enter the URLs for NTP servers in the fields provided.
One URL is required. Additional URLs are optional.

5. From the Time Zone dropdown menu, choose your time zone.

6. If your location observes Daylight Saving Time:

• Check the Daylight Saving Time box.

• Set the start date from the DST Start Time dropdown menus.

• Set the end date from the DST End Time dropdown menus.

7. Click the Submit button.

8. Click the OK button in the notification dialog box.

Synchronizing the Subsystem NTP Manually

The NTP service must be enabled before you can manually synchronize the
subsystem. See “Setting Subsystem NTP” above.

To synchronize the VessRAID subsystem with an NTP Server:

1. Click the Subsystem icon in Tree View.

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2. In Management View, from the Settings tab dropdown menu, choose NTP
Management.

3. Click the Start Time Sync button.

4. Click the OK button in the notification dialog box.

Viewing the Runtime Event Log

Runtime Events lists information about the 1023 most recent runtime events
recorded since the system was started. To view runtime events:

1. In Tree View, click the Subsystem icon.

2. In Management View, click the Events tab dropdown menu and choose
Runtime Events.

Events are displayed by:

• Item Number – A consecutive decimal number assigned to a specific

event

• Device – Battery, controller, logical drive, physical drive, port, etc.

• Event ID – The hexadecimal number that identifies the specific type of

event

• Severity – Information, Warning, Minor, Major, Critical, and Fatal. The

severity level is user-specified. See “Setting-up User Event
Subscriptions” on page 79.

• Time – Time and date of the occurrence

• Description – A brief description of the event

3. Click the link at the top of the column by which you want to sort the events.
After you click the item, a triangle icon appears.

• If the triangle points upward, the column is sorted low-to-high or old-to-

new.

• If the triangle points downward, the column is sorted high-to-low or new-

to-old.

Click the link a second time to change to flip the triangle and reverse the sort
sequence.

Saving the Runtime Event Log

To save the runtime event log as a text file:

1. In Tree View, click the Subsystem icon.

2. In Management View, click the Events tab dropdown menu and choose
Runtime Events.

3. Click the Save Event Log button.

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4. In the File Download dialog box, click the Save button.

5. In the Save dialog box, name the file, navigate to the folder where you want
to save the log file, and click the Save button.

Clearing the Runtime Event Log

To clear the runtime event log:

1. In Tree View, click the Subsystem icon.

2. In Management View, click the Events tab dropdown menu and choose
Runtime Events.

3. Click the Clear Event Log button.

4. In the Confirmation dialog box, type confirm and click the OK button.

Viewing NVRAM Events

NVRAM Events lists information about the 63 most recent important events.
NVRAM events are stored in non-volatile memory. To view runtime events:

1. In Tree View, click the Subsystem icon.

2. In Management View, click the Events tab dropdown menu and choose
System Events in NVRAM.

Events are displayed by:

• Item Number – A consecutive decimal number assigned to a specific

event

• Device – Battery, controller, logical drive, physical drive, port, etc.

• Event ID – The hexadecimal number that identifies the specific type of

event

• Severity – Information, Warning, Minor, Major, Critical, and Fatal. The

severity level is user-specified. See “Setting-up User Event
Subscriptions” on page 79.

• Time – Time and date of the occurrence

• Description – A brief description of the event

3. Click the link at the top of the column by which you want to sort the events.
After you click the item, a triangle icon appears.

• If the triangle points upward, the column is sorted low-to-high or old-to-

new.

• If the triangle points downward, the column is sorted high-to-low or new-

to-old.

Click the link a second time to change to flip the triangle and reverse the sort
sequence.

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Saving NVRAM Events

To save the NVRAM eve nt log as a text file:

1. In Tree View, click the Subsystem icon.

2. In Management View, click the Events tab dropdown menu and choose
System Events in NVRAM.

3. Click the Save Event Log button.

4. In the File Download dialog box, click the Save button.

5. In the Save dialog box, name the file, navigate to the folder where you want
to save the log file, and click the Save button.

Clearing NVRAM Events

To clear the NVRAM event log:

1. In Tree View, click the Subsystem icon.

2. In Management View, click the Events tab dropdown menu and choose
System Events in NVRAM.

3. Click the Clear Event Log button.

4. In the Confirmation dialog box, type confirm and click the OK button.

Viewing Current Background Activities

To view the current background activities:

1. In Tree View, click the Subsystem icon.

2. In Management View, click the Background Activities tab.
A list of current background activities appears, including:

• Rebuild

• PDM (Predictive Data Migration)

• Synchronization

• Redundancy Check

•Migration

• Transition

• Initialization

• Media Patrol

Making Background Activity Settings

To make settings for background activities:

1. In Tree View, click the Subsystem icon.

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2. In Management View, click the Background Activities tab and choose
Settings from the dropdown menu.

3. Click the dropdown menu to choose a priority of Low, Medium, and High for
the following functions:

• Rebuild – Rebuilds the data from a failed drive in a disk array

• Synchronization – Checks the data integrity on disk arrays

• Initialization – Sets all data bits in the logical drive to zero

• Redundancy Check – Checks, reports and can correct data

inconsistencies in logical drives

• Migration – Change RAID level or add physical dries to disk arrays

• PDM – Looks for bad blocks the physical drives of disk arrays

• Transition – Returns a revertible spare drive to spare status
The rates are defined as follows:

• Low – Fewer resources to activity, more to data read/write.

• Medium – Balance of resources to activity and data read/write.

• High – More resources to activity, fewer to data read/write.

4. Highlight the following PDM trigger settings and type a value into the
corresponding field:

• Reassigned Block Threshold – 1 to 512 blocks

• Error Block Threshold – 1 to 1024 blocks

5. Check to enable or uncheck to disable the following functions:

• Media Patrol – Checks the magnetic media on physical drives

• Auto Rebuild – If there is a spare drive of adequate capacity, a critical

disk array will begin to rebuild automatically. If not spare drive is
available, the disk array will begin to rebuild as soon as you replace the
failed physical drive with an unconfigured physical drive of equal or
greater size.

6. Click the Submit button to save your settings.

Running Background Activities

To run a background activity from the Backgroun d Activities tab:

1. In Tree View, click the Subsystem icon.

2. In Management View, click the Background Activities tab and choose one
of the following from the dropdown menu.

• Media Patrol – See “Running Media Patrol” on page 73

• Rebuild – See “Rebuilding a Disk Array” on page 163

• PDM – See “Running PDM” on page 73

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• Transition – See “Transitioning a Disk Array” on page 165

• Initialization – See “Initializing a Logical Drive” on page 170

• Redundancy Check – See “Running Redundancy Check” on page 170

3. In the next screen, make the choices as requested.

4. Click the Start button.

Running Media Patrol

Media Patrol checks the magnetic media on physical drives. When it finds the
specified number of bad blocks, it will trigger PDM. See “Making Background
Activity Settings” on page 71 and “Running PDM” on page 73.

You can schedule Media Patrol to run automatically, see “Scheduling an Activity”
on page 74.

To run Media Patrol:

1. In Tree View, click the Subsystem icon.

2. From the dropdown menu on the Background Activities tab, choose Start
Media Patrol.

3. In the next screen, click the Start button.

Running PDM

Predictive Data Migration (PDM) migrates data from the suspect physical drive to
a spare disk drive, similar to Rebuilding. But unlike Rebuilding, PDM acts before
the disk drive fails and your Logical Drive goes Critical.

You an also run PDM on a specific disk array, see “Running PDM on a Disk
Array” on page 165.

Also see “Predictive Data Migration (PDM)” on page 361.
To run PDM:

1. In Tree View, click the Subsystem icon.

2. In Management View , click the Background Activities tab and choose Start
Media Patrol from the dropdown menu.

3. In the next screen, choose the Source and Target physical drives.
The suspect physical drive is the source. The replacement physical drive is

the target.

4. Click the Start button.

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Viewing Scheduled Activities

To view scheduled activities for this subsystem:

1. Click the Subsystem icon Tree View.

2. Click the Scheduler tab in Management View.

Scheduling an Activity

To set a scheduled activity for this subsystem:

1. Click the Subsystem icon Tree View.

2. From the dropdown menu on the Scheduler tab, choose an item:

• Media Patrol. See “Running Media Patrol” on page 73

• Redundancy Check. See “Running Redundancy Check” on page 170

• Battery Reconditioning. See “Reconditioning a Battery” on page 143

• Spare Drive Check. See “Running Spare Check” on page 178

• LUN Clone. See “Creating a LUN Clone” on page 173

• Power on

• Power off

3. In the Scheduler dialog box, check the Enable This Schedule box.

4. Select a start time (24-hour clock).

5. Select a Recurrence Pattern.

• Daily – Enter the number of days between events.

• Weekly – Enter the number of weeks between events and choose

which days of the week.

• Monthly – Choose a calendar day of the month (1 – 31).
If you choose a higher number than there are days in the current month, the

actual start date will occur at the beginning of the following month.
Or, choose a day of the week and choose the first, second, third, fourth, or

last occurrence of that day in the month.
Then, choose the months in which you want the activity to occur.

6. Select a Range of Occurrence.

• Start-from date. The default is today's date.

• End-on date.
Select No End Date (perpetual).
Or, choose a number of occurrences for this activity.
Or, choose a specific end date. The default is today's date.

7. For Redundancy Check only:

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• Choose the Auto Fix option. This feature attempts to repair the problem

when it finds an error.

• Choose the Pause on Error option. This feature stops the process when

it finds an error

• Check the boxes beside the logical drives (all except RAID 0) to which

this activity will apply.
Each logical drive can have only one scheduled Redundancy Check.

8. Click the Submit button.

Deleting a Scheduled Activity

To delete a scheduled activity for this subsystem:

1. Click the Subsystem icon Tree View.

2. From the dropdown menu on the Scheduler tab, choose Delete Schedules.

3. Check the box to the left of the schedule you want to delete.

4. Click the Submit button.

Viewing Lock Status

The lock prevents other sessions (including by the same user) from making a
configuration change to the controller until the lock expires or a forced unlock is
done.

To view the lock status for this subsystem:

1. Click the Subsystem icon Tree View.

2. Click the Lock tab in Management View.
The following information is displayed:

• Lock Status – The User who set (owns) the current lock.

• Expiration Time – Amount of time left until the lock automatically

releases.

• Expire At Time – The date and time when the lock will automatically

release.

Note

You can schedule only ONE Redundancy Check for each logical
drive.

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Setting the Lock

The lock prevents other sessions (including by the same user) from making a
configuration change to the controller until the lock expires or a forced unlock is
done.

You can set the lock to last from one minute to one day. To set the lock fo r this
subsystem:

1. Click the Subsystem icon Tree View.

2. Click the Lock tab in Management View.

3. Click the Lock option.

4. Enter a time interval betwee n 1 an d 1440 minutes (one day) that you want
the lock to stay active.

5. Click the Submit button.

Renewing the Lock

The lock prevents other sessions (including by the same user) from making a
configuration change to the controller until the lock expires or a forced unlock is
done.

Renewing the lock extend s th e pe ri o d of time th e con troller remains locked. To
renew an existing lock for this subsystem:

1. Click the Subsystem icon Tree View.

2. Click the Lock tab in Management View.

3. Click the Renew option.

4. Enter a time interval betwee n 1 an d 1440 minutes (one day) that you want
the lock to stay active.

The renew time replaces the previous Expiration Time.

5. Click the Submit button.

Releasing the Lock

The lock prevents other sessions (including by the same user) from making a
configuration change to the controller until the lock expires or a forced unlock is
done.

When the user who locked the controller logs out, the lock is automatically
released. You can also release the lock before the scheduled time.

To release the lock for this subsystem:

1. Click the Subsystem icon Tree View.

2. Click the Lock tab in Management View.

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If you are the User who set the lock, click the Unlock option.
If another User set the lock and you are a Super User, click the Unlock

option and check the Force Unlock box.

3. Click the Submit button.

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Managing Users

User Management includes all functions dealing with user accounts. Functions
include:

• Viewing User Information (page 78)

• Making User Settings (page 78)

• Making Your Own User Settings (page 79)

• Setting-up User Event Subscriptions (page 79)

• Changing Another User ’s Password (page 80)

• Changing Your Own Password (page 80)

• Creating a User (page 81)

• Deleting a User (page 82)

• Viewing User Session s (page 82)

• Logging out Other Users (page 82)

Viewing User Information

The view a list of users, their status, access privileges, display name, and email
address:

1. Click the Subsystem icon in Tree View.

2. Click the Administrative Tool s icon.

3. Click the User Management icon.
The Information tab appears in Management View.

Making User Settings

To change se ttings of other users:

1. Log into WebPAM PROe as the Administrator or a Super User.

2. Click the Subsystem icon in Tree View.

3. Click the Administrative Tool s icon.

4. Click the User Management icon.

5. On the Information tab, click the link of the user whose settings you want to
change.

The Settings screen for the selected user displays.

6. Make the following settings as needed.

• Check the Enable box to enable this user.

• Uncheck the box to disable this user.

• Enter or change the display name.

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• Enter or change up to six email addresses.

• From the Privilege dropdown menu, choose a new level.

See “List of User Privileges” on page 81

7. Click the Submit button.

The Administrator or Super User can change another user’s password. See
“Changing Another User’s Password” on page 80 for more informa tio n.

Making Your Own User Settings

To change your own user settings:

1. Log into WebP AM PROe under your own user name.

2. Click the Subsystem icon in Tree View.

3. Click the Administrative Tool s icon.

4. Click the User Management icon.

5. Click the Settings tab in Management View.

6. Enter or change the display name or mail address.

7. Click the Submit button.

Setting-up User Event Subscriptions

An event subscription enables a user to receive email messages about events
taking place in the VessRAID subsystem.

To make or change user event subscriptions:

1. Click the Subsystem icon in Tree View.

2. Click the Administrative Tool s icon.

3. Click the User Management icon.

4. Click the Event Subscription tab in Management View.

5. Check the box to enable event notification.

6. Under the subheadings, choose the lowest level of Severity to be reported
for each event. The selected level plus all higher levels of Severity will be
reported.

• Information – Information only, no action is required.

• Warning – User can decide whether or not action is required.

• Minor – Action is needed but the condition is not a serious at this time.

• Major – Action is needed now.

• Critical – Action is needed now and the implications of the condition are

serious.

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• Fatal – Non-Recoverable error or failure has occurred.

• None – Deactivates this event for notification purposes.

7. Click the Submit button.

The user’s account must have an email address. See “Making User Settings” on
page 78.

For information about the email service, see “Making Email Settin gs” on
page 119.

To send a test message to the email address in the listed under General Info,
click the Test Email button.

Changing Another User’s Password

To change a user’s password:

1. Log into WebPAM PROe as the Administrator or a Super User.

2. Click the Subsystem icon in Tree View.

3. Click the Administrative Tool s icon.

4. Click the User Management icon.

5. In the list of users, click the link of the user whose settings you want to
change.

The Settings screen for the selected user displays.

6. Click the Password tab in Management View.

7. Enter a new password of 1 to 31 characters, no spaces, in the New
Password field.

8. Enter the new passwo rd i n th e R et y pe Password field.

9. Click the Submit button.

Changing Your Own Password

To set or change your own password:

1. Log into WebP AM PROe under your own user name.

2. Click the Subsystem icon in Tree View.

3. Click the Administrative Tool s icon.

4. Click the User Management icon.

5. Click the Password tab in Management View.

6. Enter the current password in the Old Password field.
If you do not have a password, leave this field blank.