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07 PRODUCT WARRANTY
Promeba, S.L. warrants that their products have suc-
cessfully passed all quality controls, both functional
and material. The warranty period is 2 years from the
date of purchase.
This warranty will only be granted when the original
invoice or sales receipt (indicating the date of purchase, model and the distributor’s name) is presented together with the defective product during the warranty
period. Promeba, S.L. reserves the right to not oer
the free warranty service if the indicated documents
are not presented or if the information provided by the
consumer is false, incomplete or illegible.
1. This warranty shall not apply if the model’s name or the
serial number has been altered, removed, disappeared or
is illegible.
2. This warranty does not cover transportation costs or
risks associated with the transport of the product to and
from Promeba, S.L.
3. This warranty does not cover any of the following cases:
A. Regular maintenance and reparation or replacement
of parts from the normal wear and use.
B. Consumables (components that may need periodic replacements during the product’s life, such as non-rechargeable batteries, bulbs, etc.)
C. Damages or defects resulting from the use, operation
or improper treatment of the product and not caused by
a normal use of it.
D. Damages arising from:
i. Improper use, including:
- Treatment resulting in damages or physical changes,
surface or appearance changes of the product.
- Installation, use or storage of the product in a manner
inconsistent with the instructions described by Promeba,
S.L.
- Product maintenance in a manner inconsistent with the
instructions of Promeba, S.L. for a proper maintenance.
- Installation or product use in a manner inconsistent with
the technical or security standards of the country where it
is used or installed.
ii. Use of components not supplied with the product
or incorrect installation of accessory parts previously
untested.
iii. States or defects of the system in which the product
is incorporated with the exception of other products of
Promeba, S.L. designed for its use with the product.
iv. Product use with accessories, peripheral units and
other products of a type, condition or standard not established by Promeba, S.L.
v. The manufacturer or distributor shall be solely responsible for determining the sending of parts for its reparation or the replacement of the product in its entirety. In no circumstance shall operators be send to such
reparation or product replacement.
Except in the cases mentioned above, Promeba, S.L.
shall not give any guarantees in relation to the product, operation, accuracy, reliability or adaptability for
an equipment logical purpose or any other type. If this
exception is not lawful or established in the law, Pro-
meba, S.L. shall limit or exclude their guarantees only
to the extent that the applicable law permits it.
The only obligation of Promeba, S.L. regarding this
warranty is to repair or replace the parts subjected to
the terms and condition of this warranty.
Promeba, S.L. is not liable for loss or damages to products, this warranty or others, including economic loss
or not assessable damage; the price paid for the product; loss of prots, incomes, information, usufruct or
use of the product or associated products or indirect
loss or damage, accidental or critical.
This clause refers to whether the loss or damage is due
to a product deterioration or inoperability associated
to defects or unavailability of Promeba, S.L. that caused a downtime, user’s time loss or a business interruption.
In the cases in which the law prohibits or limits these
responsibility exclusions, Promeba, S.L. shall exclude
or limit their responsibility only to the extent that the
law allows. For example, many countries forbid the exclusion or limitation of damages caused by negligence,
gross negligence, wilful misconduct, fraud and similar
acts. The responsibility of Promeba, S.L. in this warranty shall not exceed, in any case, the price paid for the
product, but if the applicable law permits only responsibility limitations of major responsibilities, these shall
be applied.