Pro-Lite PL-M1020 User Manual

Download

Page 1

User’s Guide

For Use with Version 5 Signs

Page 2

WELCOME...

...to the world of electronic moving message systems! We are pleased that you have chosen the Pro-Lite TruColorXP electronic message sign.

We trust that you will enjoy the benefits from using the Pro-Lite sign. Should you have any questions or suggestions about the Pro-Lite product, please feel free to contact us:

E-mail: [email protected] | Web: www.pro-lite.com/feedback

Phone: 714-668-9988

SO THAT WE MAY BETTER SERVE YOU...

Please write your product information down and keep handy. The information is found on the backside of the sign.

Model Number: ________________________

Batch/Serial Number: ____________________

Purchase Date: ________________________

REGISTRATION...

Mail your included warranty registration card today to receive additional product benefits for free!

1 YEAR LIMITED MANUFACTURERS WARRANTY FREE Phone Technical Support NEW PRODUCT ANNOUNCEMENTS AND PRODUCT DISCOUNTS

*Warranty card must be mailed within 30-days of purchase and accompanied by a copy of the purchase receipt to be valid. If you did not receive a registration card, please email [email protected].

Pro-Lite, Inc. has made every effort to ensure the accuracy of this manual. However, due to continued product innovation, the information in this manual is subject to change without notice.

TRADEMARKS Tru-ColorII and Trivia-In-Motion are registered trademarks of Pro-Lite, Inc.

Page 3

TABLE OF CONTENTS

SECTION I

UNPACKING, INSTALLATION AND SET UP ................................................ 2

SECTION II

SIGN OPERATION OVERVIEW ................................................................ 3

SECTION III

REMOTE KEYBOARD OVERVIEW ........................................................4-5

SECTION IV

MESSAGE PROGRAMMING

Getting Started ........................................................................................ 6

Message Correcting ................................................................................. 7

Font Size and Color ..............................................................................8-9

Effects ................................................................................................. 10

Figures and Symbols ............................................................................. 11

European Characters and Graphics .......................................................... 12

Graphic Editing ..................................................................................... 13

Set Clock, ID, Baud, Beep, Trivia, and Password .................................. 14-16

Timers (scheduling and running multiple pages) .................................... 17-18

Delete Pages, Timers, and Graphics ................................................... 19-20

SECTION V

FREQUENTLY ASKED QUESTIONS .................................................. 21-22

TROUBLESHOOTING AND ADDITIONAL ASSISTANCE ........................... 23

SECTION VI

APPENDIX TABLES

Appendix I – Color Codes ....................................................................... 24

Appendix II – Character Size Codes ......................................................... 25

Appendix III – Graphic Codes ............................................................. 25-26

Appendix IV – Effect Codes .................................................................... 27

Appendix V – European Character Codes ................................................. 28

SECTION VII

GENERAL SPECIFICATIONS ................................................................. 29

RETURN FOR REPAIR PROCEDURE ..................................................... 29

Page 4

SECTION I

UNPACKING

You should receive the following items in the package:

1. Sign

2. Remote keyboard

3. Power adaptor

4. User manual

5. Warranty Registration Card

6. Two mounting brackets (wall mounting screws not included)

7. Software and Communication cable.

8. Accessories Brochure/Order form

If there is any missing item(s) please contact Pro-Lite within 7 days of purchase.

INSTALLATION AND SET UP

1. Mount the brackets onto the chosen wall location. Use the mounting screws included with the display to fasten the brackets onto the sign.

2. There are two wires from the power adapter. First connect the “mains” to any 110V/120V AC wall outlet. Secondly, connect the opposite end to the sign power input.

3. The sign will automatically light up and show the "demo" message.

4. Surge protectors are recommended if you are in an area where power out-ages are frequent.

WARNING! U.S. PATENT NOTICE

Pro-Lite displays are protected by one or more U.S. Patents. Companies or individuals that copy or infringe Pro-Lite products in part or in whole will be prosecuted to the full extent possible under the law of the United States.

Page 5

SECTION II

SIGN OPERATION OVERVIEW

2 Run Modes: Page and Timer Page is used to store the prepared message which will be shown on the

screen. Message content can be programmed with various colors, effects and graphics just by using the remote keyboard. There are 26 Pages (A - Z) available for message programming. This allows you to program multiple messages into different Pages.

Timer is a dual-function feature of the Tru-ColorII. It has the ability to display multiple pages in sequence and/or run a specific pre-programmed page at a specific time of day. There are 10 Timers (A – J) available for you to program. Inside each Timer, a maximum of 32 different combinations of pages can be arranged.

2 Unique Functions: Auto and Trivia-In-Motion. Auto is a simple way to bring more attention to your message without

having to read the complete manual. To get started simply do the following: Press ESC E P A , sign will show: (START) Press the AUTO key and begin to type your message. When you are done, press ESC R P A

To edit your message, repeat the first step, and use the   DEL keys to make changes accordingly.

Trivia-In-Motion are Trivia questions and answers that are automatically inserted between your programmed messages. Whether your message is simply informative or even promotional, Trivia-In-Motion is proven to entice people to read your programmed messages by giving the reader the opportunity to read your message while anticipating the answer to the question.

Built-in Backup Battery.

In order for the memory to perform reliably you must plug the sign in for at least 8 hours continuously when new to fully charge up the battery. As further precaution to safeguard the memory, you should always plug the sign power adaptor to a surge protector. Power spikes and surges can cause the sign memory to be deleted.

For additional information, refer to the Frequently Asked Questions section on page 21.

CAUTION!

The TruColorII is not designed for outdoor use.

Page 6

SECTION III

Character Keys

Consists of 95 standard alphabet, numeric, symbol characters and 52 European characters.

Upper Case (26) : A-Z Lower Case (26) : a-z Numeric (10) : 0-9 Symbol (29) : !”… European (52) : éæ…

Refer to page 28 for European character codes.

Command Keys

Refer to following page for detailed description of Command Keys.

Note:

1) Remote keyboard must be pointed at the built-in Infra-red sensor located at the left hand corner of the moving sign.

2) Optimum operating distance should be around 5ft. to 30ft.

3) Do not subject the remote keyboard to impact, water or excessive humidity.

4) The remote keyboard operates two (AA)

1.5 volt batteries.

REMOTE KEYBOARD OVERVIEW

INSERTING BATTERIES

Page 7

REMOTE KEYBOARD LAYOUT (continued)

Description of the Command Keys Key Function ON/OFF Display ON/OFF ALT CHAR English, European, and Graphic mode SIZE/COLOR Select Character Size and Color FN Select effect  Scroll upward to select Color, Timer or Graphics  Advance cursor backwards by 10 characters  Pause message currently running  Advance cursor forward by 10 characters  Scroll downward to view Color, Timer or Graphics  Advance cursor backwards by 1 character  Advance cursor forward by 1 character DEL Delete unwanted items CAPS Toggle between uppercase and lower case FIG/SYMBOL Toggle between figures and symbols ESC Exit to main menu from Edit or Run mode AUTO Insert random effect in message SPACE Blank item insertion ENTER Confirm selection or entry

Page 8

SECTION IV

GETTING STARTED

Let’s program “Hello” by going into the edit mode. Press the ESC key for main menu, the screen shows: Ed Rn Del Set

TIP: The blinking capital letters are options you can press to enter a specific mode.

Press the E key for edit mode, the screen shows: Page Tmr Gfx Press the P key for Page mode, the screen shows: PAGE(A-Z)?A Press the A key to edit Page A, the screen shows: (START) Type in the message “Hello” using the following keys: H CAPS E L L O Space

TIP: If you enter a wrong character, simply press DEL to delete the last

character entered.

Now that our message is programmed, let’s put our sign in run mode. Press the ESC key, the screen returns to: Ed Rn Del Set Press the R key for Run mode, the screen will show: Page Tmr Press the P key, the screen shows: PAGE(A-Z)? Press the A key and your message “Hello” will shift from the right side

continuously in the default rainbow color.

Summarized Sequence: Key Description ESC Exit Run mode E P A Edit page A H CAPS E L L O Space Program message ESC Exit message editing R P A Run Page A

Page 9

MESSAGE CORRECTING

Let’s change our message in Page A to “Have a nice day” Press ESC E P A , the screen shows: (START)

For practice, use the     to get a feel of how to navigate around your message.

Now let’s edit our message. Use the arrow keys to position the letter “O” on the far

right side of the screen, Hello Press the DEL key 4 times, the screen shows H Type CAPS A V E Space A Space N I C E Space D A Y Space Space Now that our message has been edited, let’s put our sign in run mode. Press ESC R P A The message “Have a nice day” is shifting from right to left.

Summarized Sequence: Key Description ESC Exit Run mode E P A Edit page A     Position the cursor DEL Remove unwanted items CAPS A V E Space A Program message

Space N I C E Space D A Y Space Space

ESC Exit message editing R P A Run Page A

Refer to page 19 to delete the complete message and start over.

Page 10

FONT SIZE AND COLOR

Let’s program “ONE DAY SALE” in page B using font size and color. Press ESC E P B keys to begin editing. Before typing any letter, let’s first select Bold font size. Press Size/Color , the screen shows SIZE : A Press the B key. The screen shows: (START)

TIP: For Font Size selection, you can also use the  or  key to view all the

available font sizes. When you are satisfied with the font size, simply press ENTER to begin using your font selection.

Type O N E Space D A Y Space to display the word “ONE DAY” in Bold font using the default Rainbow color. For the last word, we’ll use a Bold Flashing Font size in a Bright Red Color. Let’s begin by first selecting the Bold Flashing font size. Press Size/Color , the screen shows SIZE : A Press the F key. The screen shows: (START) Now let’s select the color Bright Red. Press Size/Color Size/Color C the screen shows: (START) Type S A L E Space to display the word “SALE” in Bold Flashing Font size using a Bright Red Color.

TIP: For Color selection, you can also use the  or  key to view all the

available colors. When you are satisfied with the color, simply press ENTER to begin using your color selection.

Now that our message is programmed, let’s put our sign in run mode. Press ESC R P B The message “One Day SALE” is shifting from right to left.

Page 11

FONT SIZE AND COLOR (continued)

Summarized Sequence: Key Description ESC Exit Run mode E P B Edit page B Size/Color B Select Bold font size O N E Space D A Y Space Program message Size/Color F Select Bold Flashing font Size/Color Size/Color C Select Color Bright Red S A L E Space Program message ESC Exit message editing R P B Run Page B

There are 26 color variations to choose from. Refer to Appendix I for the Color Code Table.

There are 8 font sizes to choose from. Refer to Appendix II for the Character Size Code Table.

Page 12

EFFECTS

Let’s program “Football Game” in page C using some effects! Press ESC E P C Before typing any letter, let’s first select the Open effect. Press FN , the screen shows: (AUTO):A Press B , the screen will show: (OPEN<>)

TIP: For Effects selection, you can also use the  or  key to view all the

available effects. When you have decided which effect to use, simply press ENTER to insert the effect in your message.

Type F CAPS O O T B A L L Space CAPS G CAPS A M E Now that our message is programmed, let’s put our sign in run mode. Press ESC R P C

The message “Football Game” is using the Open effect.

Summarized Sequence: Key Meaning

ESC Exit Run mode E P C Edit Page C FN B Select Open effect F CAPS O O T B A L L Program message Space CAPS G CAPS A M E ESC Exit message editing R P C Run Page C

There are 26 effects to choose from. Refer to Appendix IV for the Effects Code Table.

Page 13

FIGURES AND SYMBOLS

Let’s program a few Figures and Symbols. Press ESC E P D Before typing, let’s first go into the Figures mode. Press FIG/SYMBOL and you will automatically be in the Figures mode. Now press any of the white character keys to display figures. Press FIG/SYMBOL again to go into Symbols mode. Now press any of the green character keys to display symbols.

TIP: At any time you can toggle between Figures and Symbols mode by pressing

the FIG/SYMBOL key. To go back to alphabet mode, simply press the CAPS key.

Now that we’ve seen what the FIG/SYMBOL key can do, let’s put our sign in run mode to see our Figures and Symbols. Press ESC R P D

Summarized Sequence: Key Meaning

ESC Exit Run mode E P D Edit Page D FIG/SYMBOL Figures mode A B C . . . Program figures FIG/SYMBOL Symbols mode A B C . . . Program symbols CAPS Alphabet mode A B C . . . Program standard alphabet characters ESC Exit message editing R P D Run Page D

Page 14

EUROPEAN CHARACTERS AND GRAPHICS

Let’s program a few European characters. Press ESC E P E Before typing, let’s first go into the European mode. Press ALT CHAR , the screen shows: E , U or G ? Press E to go into the European mode. Use any of the letter keys to display European characters. Now let’s try the graphic mode. Press ALT CHAR G Use any of the letter keys to display graphics. Now let’s go back to alphabet mode. Press ALT CHAR E Use any of the letter keys to display standard alphabet characters. At any time you can toggle between European, graphics, and alphabet modes. Now that we’ve seen what the ALT CHAR key can do, let’s put our sign in run mode. Press ESC R P E

Summarized Sequence: Key Meaning

ESC Exit Run mode E P E Edit Page E ALT CHAR U European mode A B C . . . Program European characters ALT CHAR G Graphic mode A B C . . . Program graphic images ALT CHAR E Alphabet mode A B C . . . Program standard alphabet characters ESC Exit message editing R P E Run Page E

Refer to Appendix V for the European Code Table.

There are 26 graphic images to choose from. Refer to Appendix III for the Graphics Code Table.

Page 15

GRAPHIC EDITING

Image edit area.

Editing existing graphics is a great way to create custom graphic images to use in your message! Let’s try an exercise to get you familiar with this feature. Press ESC Press E G to select an existing graphic. Screen will show: GFX(A-Z)? Press A to select graphic A (telephone graphic). The screen will show:

RGYBP| | | |

RGYB are colors Red, Green, Yellow and Black. P is the place cursor indicator.

| | Cursor position area.

The concept is to use the     keys to place or color the dots in the image edit area.

The default selection is “P”. Use the arrow keys to place the cursor indicator where

you would like to start coloring. Press one of the color keys, R , G , or Y Now use the arrow keys to begin to customize your graphic. Go ahead and try different colors and cursor placement. When you are done, press ESC to save your custom graphic image. Press E P F Press ALT CHAR G Press A Space Now let’s put our sign in run mode. Press ESC R P F Your custom graphic is now shifting from right to left.

Refer to page 19 to restore the original graphic image.

Page 16

SET CLOCK, ID, BAUD, BEEP, TRIVIA AND PASSWORD

Set Clock

Press ESC Press S to enter the Set mode, screen will show: YEAR : 00 Type the last 2digits of the current year. Press ENTER , screen will show: MONTH : 00

Type the 2 digit current month; 01=JAN, 02=FEB . . . . . .12=DEC.

Press ENTER , screen will show: DAY : 00 Type the 2 digit current date. Press ENTER , screen will show: WEEKDAY : 00

Type the 2 digit current day; 00=Sunday, 01=Monday . . . . . . 06=Saturday.

Press ENTER , screen will show: HOUR : 00 Type the 2 digit current hour. Press ENTER , screen will show: MINUTE : 00 Type the 2 digit current minutes. Press ENTER , screen will show: 24 HOUR Y/N ? Select the hour display format. Type Y for 24 hour format or N for 12 hour, screen will show: ID = 01 Set ID The ID setting is only applicable when sign is connected to a computer. If you have

several signs, each sign can have a different ID so that unique messages can be transmitted to each sign. For Remote Keyboard users, this can be left at the default value. Press ENTER , screen will show: 2400 BAUD

Set Baud Rate

The Baud Rate setting is only applicable when sign is connected to a computer. The speed of the data transmission from computer to sign can be adjusted. For Remote Keyboard users, this can be left at the default value. Press ENTER , screen will show: BEEP ON

Set Beep On/Off

Press  or  to select your option followed by Enter to confirm option. Screen will show: Q & A ON Set Trivia On/Off Press  or  to select your option followed by Enter to confirm option. Screen will show: PASSWORD ? N

Page 17

SET CLOCK, ID, BAUD, BEEP, TRIVIA AND PASSWORD (continued)

Password Setting

A password can be set to prevent others from changing the message on the sign. First select yes or no by typing Y or N Press ENTER to confirm your selection. If no, you will be returned to the main menu. If yes, the screen will show: PASSWORD= _ _ _ _

TIP: Once in the Password area, you must enter a password to proceed. If you decide you did not want to set a password, you can return to the Set mode after entering a password and set the password setting to No.

Now type a one to four character password. Press Enter to confirm your entry. The password will go into effect as soon as you put the sign in Run mode. Before making any changes to your message, the sign will prompt you for the password. When prompted, you will have 10 seconds to enter your password and a maximum of 4 attempts before the sign automatically goes into Run mode again.

Page 18

SET CLOCK, ID, BAUD, BEEP, TRIVIA AND PASSWORD (continued)

Summarized Sequence:

Key Meaning ESC Exit Run mode S Enter Set mode # # Enter Enter last 2 digits of current year # # Enter Enter 2 digit current month # # Enter Enter 2 digit current date # # Enter Enter 2 digit current weekday # # Enter Enter 2 digit current hour # # Enter Enter 2 digit current minutes Y or N Select hour display format   Enter Set I.D. (computer application only)   Enter Set Baud Rate (computer application only)   Enter Set Beep On/Off   Enter Set Trivia-In-Motion On/Off   Enter Enable/disable password setting # # # # If yes, enter 1 to 4 character password Enter Confirm password entry When complete, you will automatically be returned to the Main Menu.

Clock will reset to 00:00 Monday 01 Jan, 96 if power is removed from sign.

If you forgot the Password, you can bypass the Password by doing the following (you may need the assistance of another person): Stand 5 feet from the sign. Press and hold the ESC key while removing the power plug from the sign. Now reverse the process. Press and hold the ESC key while connecting the power plug to the sign. The signs will show the Main Menu. You can now go into Set mode to change or disable the password.

Page 19

TIMERS

For this example we want the prepared Pages A,B & C to be included in Timer A and to be displayed at 9:30 AM every Monday Press ESC Press E for edit, the screen shows: Page Tmr Gfx Press T for Timer mode, the screen shows: Timer(A-J) ?A Press Enter to select Timer A, screen will show: WEEKDAY:99

TIP: For Timer selection, you can also use the  or  key to select different

Timers. When you are satisfied with the Timer selection, simply press ENTER to begin to configure the Timer.

Type 0 1 to set weekday activation for Monday.

TIP: 00=Sunday, 01=Monday, 02=Tuesday . . . . . .06=Saturday.

Press Enter , screen will show: HOUR:99 Type 0 9 to set hour activation to 9.

TIP: Hour entry must be in 24 hour mode; 09=9am, 14=2pm

Press Enter , screen will show: MINUTE:99 Type 3 0 to set minutes activation to 30. Press Enter , screen will show: STEP 00:_ _ _ _ Type A to select Page A, screen will show STEP 00:PG A

TIP: To change your Page entry, simply type another character. To remove an

entry, press SPACE

Press  or Enter to confirm your entry. Screen will show: STEP 01:_ _ _ _ Type B to select Page B, screen will show STEP 01:PG B Press  or Enter to confirm your entry.

Page 20

TIMERS (continued)

Screen will show: STEP 02:_ _ _ _ Type C to select Page C, screen will show STEP 00:PG C Now that Timer A is configured, let’s run our Timer. Press ESC R T A The message “Football Game” is using the Open effect.

Summarized Sequence:

Key Meaning ESC Exit Run mode E T Timer mode   Enter Select a Timer (A-J) and confirm selection # # Enter Enter 2 digit weekday schedule # # Enter Enter 2 digit hour schedule # # Enter Enter 2 digit minute schedule n Enter Select and enter Page to be stored in Timer Repeat to add pages to run sequentially. ESC Exit message editing R T A Run Timer A

Use “99” for weekday to execute every day. Use “99” for hour to execute every hour. Use “99” for minute to execute every minute.

To cancel running the Timer, simply press ESC to exit Run mode. At your option, you can now run a single preprogrammed Page or select a different preconfigured Timer to run.

Page 21

DELETE PAGES, TIMERS, AND GRAPHICS

Delete single Page or all Pages

Press ESC Press D for delete mode, screen will show: Page Tmr Gfx Press P for Page, screen will show: PAGE(A-Z,Del)? To delete a single Page, type the letter of the Page you would like to delete. To delete all Pages, press the DEL key, sign will show: SURE Y/N? Press Y to confirm deletion or N to cancel.

Delete single Timer or all Timers

Press ESC Press D for delete mode, screen will show: Page Tmr Gfx Press T for Timer, screen will show: T(A-J, Del) ?A To delete a single Timer, type the letter of the Timer you would like to delete. To delete all Timers, press the DEL key, sign will show: SURE Y/N? Press Y to confirm deletion or N to cancel.

Delete single Graphic or all Graphics

Deleting a graphic(s) will recall the original factory programmed graphic. Press ESC Press D for delete mode, screen will show: Page Tmr Gfx Press G for Graphics, screen will show: G (A-Z, Del) ?A To delete a single Graphic, type the letter of the Graphic you would like to delete. To delete all Graphics, press the DEL key, sign will show: SURE Y/N? Press Y to confirm deletion or N to cancel.

Page 22

DELETE PAGES, TIMERS, AND GRAPHICS (continued)

Summarized Sequence:

Key Meaning ESC Exit Run Mode D Delete mode P or T or G Select to delete Page, Timer, or Graphics n or DEL Enter corresponding letter or delete all Y or N Select yes to delete or no to cancel When complete, you will automatically be returned to the Main Menu.

Page 23

SECTION V

FREQUENTLY ASKED QUESTIONS

I can’t get rid of the DEMO message.

The DEMO message cannot be erased. It is only designed to run when there is no message programmed in the page you are running.

I programmed my message but I am not satisfied with the color? Can I change it instantly?

No. When a color or font is selected, the message you type thereafter will be permanent with your selections. It is good practice to select a color and/or font, type a short message, and run the message to see if you are satisfied with the selection before typing your complete message. Also consider using the included software for easy programming.

I programmed my message but it shows characters I do not want?

To solve this problem, simply return to the page where your message is stored and delete the unwanted characters. Refer to page 7.

How do I show the TIME and DATE in my message. When editing your message, press FN T .

I removed the power from sign and now the TIME and DATE is wrong.

This is normal operation. Any interruption of power will reset the clock and will require you to input the correct time again. Your preprogrammed messages will not be lost when removing power.

My Timer is not working correctly.

Make sure the current Time and Date has been programmed on the sign. It is also good to note that any power interruption will reset the clock on the sign. Refer to the Timer section on page 18.

I have multiple Pages programmed. How do I run them together.

Program a Timer and make sure weekday, hour and minutes are all set to ‘99’. Refer to page 18.

My Timer is not running the Pages in the correct order?

This is caused by two conflicting Timers. If two Timers are programmed with identical weekday, hour and minutes, the sign will not be sure which Timer to run. To solve this problem, it is best to delete all your Timers, and program just one Timer with your desired pages.

Do you have additional TRIVIA questions that I can load onto the sign?

Yes, we have SPORTS, SAFETY and additional GENERAL TRIVIA packages. For more information, please refer to the enclosed Accessories Order Form that was included with your sign or contact our sales department, 714-668-9988.

I forgot my password, how do I erase it? Please refer to page 16.

Page 24

Every key I press shows symbols. How do I type letters?

Press the CAPS key to exit the figure and symbols mode.

My TRIVIA questions are not showing with my message?

The TRIVIA option may not be enabled. Refer to page 16 to enable Trivia. How do I slow down the shifting speed of the display?

In most cases, you are standing too close to the display. Try stepping further away from the sign. If it is still too fast, you can insert Speed2 or Speed3 before your message to reduce the shift speed. Refer to Appendix IV.

How many characters can program onto the sign? Each page can hold up to 1,000 characters (1,000 bytes). The total available character memory is 12,000 bytes. Graphics and effects occupy additional character space therefore using up more bytes.

My sign shows “memory full” when I try to program? The maximum characters available to input in the page has been reached. Please try another page. If the same message appears, memory capacity for the whole sign has been reached. To enter additional messages, you will have to delete some of your existing content from the sign.

Can I increase the memory of my sign? No.

Can I program my sign through a computer? Yes. For more information, please refer to the enclosed Accessories Order Form that was included with your sign or call our sales department, 714-668-9988.

Can I program my sign through the LAN?

Yes. You will need to purchase a Mini-Web LAN serial server. For more information, refer to the enclosed Accessories Order Form that was included with your sign or call our sales department, 714-668-9988.

I program a message, but when I move the sign to another location my message is gone.

Does the ON/OFF button on the remote shut the power to the sign off?

No. The sign is still running but in quiet mode.

Can I show only one of the animated graphics?

No. The animated graphics are fixed and cannot be changed.

I want to use my computer to send messages to the sign but it does not have a COM PORT?

You can use a USB to Serial adaptor. Please call our sales department for more information, 714-668-9988.

Page 25

TROUBLESHOOTING

The sign will not turn on.

Please check the following:

 The original power adaptor is being used

o refer to page 29 for general specifications

 The outlet you are using is working.

o connect a lamp to the outlet to see if it turns on

 Press the ON/OFF key to see if the sign turns on

The sign is not responding to the remote. Please check the following items:

 Try a new set of batteries.  Stand 5 feet from sign and try pressing the ESC key.

My messages are erased when I remove power to the sign.

The sign is turning off by itself, what can I do? Please check the following:

 The original power adaptor is being used

o refer to page 29 for general specifications

 All Timers are deleted (refer to page V).  Go into Edit mode and check to see if the ‘SLEEP’ function is in

your message. If so, delete it from your message.

My sign has stopped working completely. Can I send my sign in for repair?

Yes. Please read the Return for Repair Procedure on page 29. You can also contact our Customer Service department at 714-668-9988 for Return instructions.

ADDITIONAL ASSISTANCE

Most solutions can be found by reviewing this manual or by going online and using our step by step troubleshooting guide.

http://www.pro-lite.com/support

If you are still unable to find a solution, please feel free to contact our Customer Support department.

E-mail: [email protected] Phone Support: (714) 668-9988

Page 26

SECTION VI

CORRES.

LETTER

FOREGROUND COLOR

BACKGROUND COLOR

SHADOW COLOR

SHADOW SWITCH

A B C D E F G H

I J K L M N O P Q R S T U V

X Y

DIM RED RED BRIGHT RED ORANGE BRIGHT ORANGE LT-YELLOW YELLOW BRIGHT YELLOW LIME DIM LIME BRIGHT LIME BRIGHT GREEN GREEN LT-GREEN LT-YELLOW RAINBOW RED RED GREEN GREEN GREEN RED ORANGE DIM-LIME GREEN RED

BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK GREEN BLACK BLACK BLACK BLACK BLACK RED GREEN GREEN RED RED GREEN

RED

GREEN LT-YELLOW RED LT-YELLOW

BLACK BLACK BLACK BLACK

OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF ON OFF ON ON ON ON OFF OFF ON ON ON ON

APPENDIX TABLES

APPENDIX I Color Code Table

Press Size/Color twice followed by the corresponding letter.

Page 27

APPENDIX II

CORRES.

LETTER

CHARACTER FONT

CORRES.

LETTER

CHARACTER FONT

NORMAL

FLASH NORMAL

BOLD

FLASH BOLD

ITALIC

FLASH ITALIC

BOLD ITALIC

FLASH BOLD ITALIC

CORRES.

LETTER

GRAPHIC

CORRES.

LETTER

GRAPHIC

TELEPHONE

DUCK

GLASSES

MOTORCYCLE

TAP P BICYCLE

ROCKET

CROWN

MONSTER

SWEET HEART

KEY S ARROW 

SHIRT

ARROW 

HELICOPTER

ARROW 

CAR V ARROW 

TANK

GLASS OF BEER

HOUSE

CHAIR

TEA POT

HIGH-HEELED SHOE

KNIFE & FORK

WINE GLASS

Character Size Code Table

Press Size/Color followed by the corresponding letter.

APPENDIX III Graphic Code Table

Press ALT CHAR G followed by the corresponding letter.

Refer to following page for Graphic Patterns.

Page 28

Graphic Patterns A - Z

Page 29

APPENDIX IV

CORRES.

LETTER

EFFECT

DESCRIPTION

AUTO

Auto effects

OPEN < - - >

Open from center to both ends

COVER < - - >

New message covers from center to both ends

APPEAR < - - >

Shows message instantly on screen

CYCLING

Rolling color

CLOSE <

Close from right to left

CLOSE - >

Close from left to right

CLOSE - > < -

Close from both end to center

SCROLL UP

Scroll bottom to top

SCROLL DOWN

Scroll from top to bottom

OVERLAP

Form message from two shifting layers

STACKING

Form message by piling dots

COMIC 1

Animated Graphic 1

COMIC 2

Animated Graphic 2

BEEP

Beep Sound

PAUSE

Freeze the moving message

SLEEP

Display nothing on screen

RANDOM

Formed message by random dots

SHIFT < - -

Shift message from right to left (Default)

TIME/DATE

Show current time & date

MAGIC

Auto change message color

THANK YOU

Script message with effect

WELCOME

Script message with effect

SPEED 1

Standard speed

SPEED 2

Slow speed

SPEED 3

Slower speed

Effect Code Table

Press FN followed by the corresponding letter.

Underlined letters designate effects which should be used after a word/message.

Page 30

APPENDIX V

CORRES.

UPPER CASE

LETTER

CHARACTER

CORRES.

LOWER CASE

LETTER

CHARACTER

European Code Table

Press ALT CHAR U followed by the corresponding letter.

Page 31

SECTION VII

GENERAL SPECIFICATIONS

Character Height:: 2” Screen matrix (H x W): 7 x 80 No. of Colors : 16 Display Area (H x W): 2.1” x 24” No. of Characters : 14 Character Set: English & European Characters Remote Keyboard: Infrared RS232 Port Type: RJ11 (not for use with standard phone line) Maximum Baud Rate: 9600 Operating Voltage: 9VAC Operating Amperage: 2.5A min Power Adapter AC Input: 110V / 220V / 240V AC Dimensions (H x W x D): 4.5” x 28” x 1.875” Battery Backup: 90 days

* All specifications above are subject to change without notice

RETURN FOR REPAIR PROCEDURE

STEP 1

Contact Pro-Lite, Inc. at 714-668-9988 to determine if your sign qualifies to be returned for repair. STEP 2 If your sign qualifies, we will issue a Return Materials Authorization Number. This number must be written on the outside of the box that it will be returned in. STEP 3 Ship the unit in its original container postage paid. If the original container is not available, pack the unit in a strong box made of corrugated cardboard with plenty of packing material. Unit should be returned to: Pro-Lite, Inc. Technical Support Department 3505 Cadillac Ave., Bldg. D Costa Mesa, CA 92626 RMA #

• Units will be refused if no RMA number is found on the package.

• All units returned must be shipped postage prepaid with tracking capability.

• Units shipped COD will not be accepted.

• Pro-Lite accepts no responsibility for lost or damaged packages sent via

mail or parcel company.

Page 32

ONE YEAR LIMITED WARRANTY

PRO-LITE, INC. warrants to the original consumer that each of its PRO-LITE products and all components therein contained will be free from defects in materials and/or workmanship for one year from the date of purchase. Any warranty hereunder is extended only to the original consumer purchaser and is not assignable.

In the event of malfunction or other indication of failure attributable directly to faulty workmanship and/or material, PRO-LTTE, INC will at its option, repair or replace said products or components to whatever extent it shall deem necessary to restore said product to proper operating condition, provided the consumer purchaser has previously returned the enclosed Warrants Registration Card to PROLITE, INC. Before returning a product for repair, the customer must call PRO-LITE, INC. Customer Service at (714) 668-9988 for a Return Materials Number. This number should be included with the customer's mailing address and telephone number when the product is returned. Products should be returned to: PRO-LITE, INC., Attention: Warranty/Repair, 3505 Cadillac Ave. Bldg. D, Costa Mesa, CA 92626 (postage prepaid). During the first year after the date of purchase, all labor and materials will be provided without charge. There shall be no warranty for either parts or labor after the expiration of one year from the date of purchase. PRO-LITE, INC does not warranty bulbs in combivision or fluorescent board products.

Units must be returned postage prepaid. It is recommended that the unit be insured when shipped. Units returned for which a Warranty Registration Card has not been submitted or out-of-warranty units returned will be repaired or replaced (at the option of PRO-LITE, INC) and the customer will be charged for parts and labor

Products will be returned to customer after repair or replacement has been completed by carrier and method chosen by PRO-LITE, INC. to any destination within the United States of America. Should the customer desire some other specific form of conveyance, or be located outside the border of the U. S. then the customer must bear the cost of return shipment.

The customer shall be solely responsible for failure of any PRO-LITE, INC. product or component thereof, resulting from accident, abuse or misapplication of the product, and PRO-LITE, INC. assumes no liability as a consequence of such events under the terms of the Warranty.

This Warranty gives you specific legal rights and you also have other rights that vary from state to state.

This Warranty is in lieu of all other express warranties, which now or hereafter might otherwise arise with respect to this product. ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR USE SHALL HAVE NO GREATER DURATION THAN THE PERIOD FOR THE EXPRESS WRITTEN WARRANTY APPLICABLE TO THIS PRODUCT AS SHOWN ABOVE AND SHALL TERMINATE AUTOMATICALLY AT THE EXPIRATION OF SUCH PERIOD. No action shall be brought for breach of any implied or express warranty after one year subsequent to the expiration of the period of the express written warranty. (Some states do not allow limitations or how long an implied warranty lasts, so this limitation may not apply to you.)

Incidental and consequential damages caused by malfunctions, defect, or otherwise and with respect to breach of any express or implied warranty, are not the responsibility of PRO-LITE, INC. and to the extent permitted by law are hereby excluded both for property and, to the extent of unconscionable, for personal injury damage. (Some states do not allow the exclusion or limitations of incidental or consequential damages, so the above may not apply to you.)

Visit our website to view our complete line of products,

www.pro-lite.com

For sales inquiries please call,

(714) 668-9988