Projectek Networking Electronics BESTip ATA GSM User Manual

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BESTip ATA GSM
VoIP Gateway
User Manual
Mar. 2009
BESTip ATA GSM User Manual
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Copyright Notice
This publication may not be reproduced, in whole or in part, without prior expressed written permission from Projectek Networking Electronics Corp. All rights reserved.
Copyright © 2009 by Projectek Networking Electronics Corp.
Projectek Networking Electronics Corp. makes no warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Projectek Networking Electronics Corp. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person or organization of such revisions or changes.
Trademarks
BESTip. is the trademark of Projectek Networking Electronics Corp. All other trademaks mentioned herein are the properties of their respective owners.
Projectek Networking Electronics Corp. 5F-9, No. 16, Lane 609, Sec. 5, Chung Hsin Road, San Chung, Taipei Hsien, Taiwan, R.O.C. TEL: (886) 2-2278-7067 Fax: (886) 2-2278-7094 Technical Support:
http://www.iptelcom.com.tw
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Please fill in the following ID no. which you can find it on the bottom of your BESTip ATA GSM. You may need it in the future.
Purchase Date:
(1 year warranty)
ID no:
Model no:
Distributor:
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Table of Contents
Chapter 1: Overview.......................................................................5
Physical Description ..........................................................7
Chapter 2: Installation....................................................................9
Package Contents.............................................................9
Requirements to Use BESTip............................................9
Physical Installation.........................................................10
Chapter 3: Setup...........................................................................11
Entering Setup Mode ...... ................................... ..............11
Using Buttons to Setup BESTip.......................................14
Function SelectSystem Info..........................................18
Function SelectSystem Setting....................................19
Function SelectGSM Setting........................................27
Function SelectInward Password.................................28
Function SelectRecharge Credit...................................31
Function SelectFactory Setting ....................................32
Function SelectSystem Upgrade..................................33
Chapter 4: To Make an Internet Call............................................34
Testing Before Making a Call...........................................34
How To Make Calls Through BESTip ATA GSM .............35
Appendix A: Specifications..........................................................37
Interface...........................................................................37
Voice Codec....................................................................37
Software/ Hardware.........................................................38
Physical...........................................................................38
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Chapter 1: Overview
Congratulations on your purchase of the BESTip! With the BESTip, you will capture the power of the Internet by using your existing LAN network to communicate over the Internet, worldwide
, free of long distance charges. The BESTip allows you to take advantage of the vast reach and cost reduction of the Internet for voice communication.
Lower Communication Charges
Reduced monthly phone charges are a big advantage of converging voice calls with the existing data network. BESTip can eliminate traditional circuit-switched networks, and save your company substantial amounts in long-distance charges. A BESTip network can quickly return your investment and begin paying you back.
For example, companies with overseas branches stand to reap the biggest rewards by eliminating international long-distance charges. A company with the headquater and branch located in Taipei and Los Angles could route calls to and from each office over the network, and thus a major portion of long-distance charges could be reduced.
Reduced Cost of Ownership
The lower cost associated with BESTip devices is not just to lower monthly fees. BESTip also reduces the amount of hardware needed (infrastructure overhead) by both converging voice and data networks. With BESTip, you do not need to replace your existing network connections, routers or phone systems. The BESTip is helping to drive down the total cost of business communications.
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Supporting multiple telephony interfaces
BESTip ATA GSM supports 1 GSM port and the application is just like FXO port but with wireless GSM instead. With Ethernet interface for connecting to a home or office Local Area Network.
Integrating GSM and Ethernet interfaces in a single box, BESTip ATA GSM provides the users reliable and high quality voice communications only at a lower cost while c o mpared to using PSTN.
Simplicity
A single unit of device supports both voice and data communications. With BESTip, you avoid the expense of replacing your existing network connections, routers or phone systems required by other VOIP solutions.
Simply plug your BESTip into the Ethernet network. Minimum requirements:
• Ethernet network
• LAN connection
• IP addresses
User Friendly
The BESTip ATA GSM is a standalone device, and possesses its own processor and network interface. You can easily install your BESTip device for its software and configuration can be managed easily and securely. Just enter the IP addresses into your BESTip with your phone keypads, dial the recipient’s number on the telephone set, and you are ready to talk via Internet. In fact, placing calls with the BESTip is like using your existing phone system. All of the communication cost will be eliminated except a local Internet connection charge.
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This manual gives you easy-to-follow instructions for installing and using the BESTip ATA GSM.
For further details on these applications, please refer to
www.iptelcom.com.tw
Physical Description
This section provides physical description of BESTip ATA GSM.
Front Panel
There are five buttons on the front panel for quick and easy configuration.
UP Button
NEXT Button
BACK Button
OK Button
DOWN Button
Green LED Power Si
g
nal
Blue LED On-Line Signal
LCD Dis
play
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Rear Panel
There are four connectors on the rear panel to connect to the related equipments. The description is listed below (left to right).
DC 12V
DC Adapter Connector: connects to the 12V DC power adapter.
SIM Card
Connector for a GSM 900/1800 MHz Dual Band SIM
Card
LAN RJ-45 Connector: cables to your IP network.
ANT.
Antenna Connector for receiving the signal of GSM SIM Card
DC 12V
SIM Card
LAN ANT.
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Chapter 2: Installation
This chapter will describe how to connect your BESTip ATA GSM.
Package Contents
The package of the BESTip includes the following:
A BESTip ATA GSM A DC power adapter A GSM SIM Card (900/1800 MHz Dual Band) A RJ-45 network cable An Antenna
Requirements to Use BESTip
Before making an Internet call with your BESTip, you also need the following items:
A GSM SIM Card An 110/220V electrical outlet An active Internet connection (ADSL, Cable or others):
The following parameters must be known about the network (LAN, WAN, Internet, etc.) to which the BSETip will connect.
IP Address for BESTip Gateway IP Address IP Netmask DNS (Domain Name Server)
IP Address
Note: Write down the values for these IP parameters. You may need to enter these values in the following chapter.
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Physical Installation
Follow the instructions for correct connection:
1. Connect the antenna and Insert the GSM SIM Card to the connector on the back of BESTip ATA GSM.
2. Connect the provided network cable into the LAN port of BESTip ATA GSM. Connect the other end of the cable to your network eg. a router, hub or an ADSL modem.
3. Attach the DC power adapter cord into the DC 12V connector of BESTip ATA GSM and a live power outlet.
Hookup for BESTip ATA GSM
Note: A crossover network cable may be required when connecting to ADSL Modem.
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Chapter 3: Setup
After connection, follow the easy instructions to setup the BESTip ATA GSM. You can establish your setup or modify it at any time by launching the BESTip.
Make sure the BESTip is well connected and you must allow the BESTip to finish booting before you enter the setup mode.
Entering Setup Mode
1. After switching on, the BESTip will start self-testing, and the LCD screen will display as shown right.
2. After finishing initializing, the system will start up DSP.
3. For the first time, the LCD will display Enter Setup Mode - Push Down=Yes. Press button on the front panel to enter setup mode.
Note: At the BESTip finishes booting, you can always use or buttons to scroll the menu and press button to enter the current menu.
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1. You can press “DOWN” button at standby status to enter main menu.
2. Then, you can press “NEXT” or “BACK” button to scroll the menu.
Press “Down” button to enter main menu.
Press “NEXT” button to scroll the menu.
Press “BACK” button to scroll the menu.
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3. There are seven options in the Function Select menu. The options will be described in the following sections.
4. You can press “UP” button to return to standby status.
Press “UP” button to return to standby status.
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Using Buttons to Setup BESTip
You can use the buttons on the front panel of the BESTip and your telephone keypads to setup the BESTip. The functions of five buttons on BESTip are described below.
1. Suppose now you want to input the “Country Code” option under “System Setting” menu. Firstly, press “DOWN” button to enter “Function Select” menu.
2. Press “NEXT” or “BACK” button to select “System Setting” menu.
Press “DOWN” button at standby status to enter “Function Select” menu.
Press “NEXT” or “BACK” button to scroll the menu.
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3. Press “DOWN” button to enter “System Setting” menu.
4. Keep pressing “DOWN” button until you see “Country Code” option.
5. To input “Country Code”, press “OK” firstly and the title will start flashing. Then you are able to input data.
Press “DOWN” button to enter the menu.
The title will start flashing
Keep pressing “DOWN” button until you see “Country Code” option.
Press “OK” button to start to input data.
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6. You can press “UP” or “DOWN” button to input data, please see the Data Input Sequence below. You can use “NEXT” or “BACK” button to select and erase the value.
(in the forward sequence) 1 2 3 4 5 6 7 8 9 0 . , @ _ % & = a A b B c C d D e E f F g G h H i I j J l L m M n N o O p P q Q r R s S t T u U v V w W x X y Y z Z ( in the backward sequence)
7. After entering the value, press “OK” button again and the title wil l stop flashing. The new value has been stored in memory temporarily. You may go to the next setting.
Press “UP” or “DOWN” button to input the data.
Press “OK” button again to stop inputting data and save the value temporarily.
The title will stop flashing
The title is still flashing
Press “NEXT” or “BACK” button to select and erase the value.
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8. After finishing all the settings, please press “UP” button one or two times until the screen displays “Update Setup” as following picture. All the setting will be saved permanently.
9. It will return to standby status automatically after the configuration data has been saved. Please refer to the following chapters to setup your BESTip ATA GSM.
Press “UP” button 1 or 2 times until the screen displays “Update Setup”.
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Function SelectSystem Info
You can always get the system information for your BESTip from the System Info menu.
1. Press button to enter the
Function Select Mode. Press button to enter System Info.
2. Device ID: Each BESTip device
has an unique 8 digit ID#. It is the number for other BESTip users to reach you over Internet. So, you need to inform all of your friends or group who use BESTip products the 8-digit ID# to call you over BESTip.
3. ITSP Credit: It will display the
balance in your device account.
4. Software Version:It will display the
current software version of your BESTip.
5. LAN MAC Address: It will display
the physical internet address which your BESTip is conntected.
6. My IP Address: It will display the
IP address assigned to your BESTip.
7. NETMASK Address: It will display
the Netmask IP address.
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8. ROUTER Adress: It will display the Router/ Gateway IP address.
9. Primary DNS Address: It will display the primary DNS address.
10. Secondary DNS Address: It will display the secondary DNS address.
11. Gatekeeper Type: It will display the gatekeeper the device is registered.
Function SelectSystem Setting
You can establish your setup or modify for your BESTip from the System Setting menu at any time.
1. Press button to enter the Function Select Mode.
2. Press or button to
scroll the main menu till it appears Function Select - System Setting. And then press to enter the option.
3. There are three options in the System Setting menu: for IP Policy – DHCP, IP Policy – Static IP and IP Policy – ADSL PPPoE. Just choose and configure the one to which network the
BESTip is connected.
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For the following setup, please consult “Other Common Setup” in this chapter.
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IP Policy-DHCP
DHCP: Dynamic Host Configuration Protocol is a method for assigning IP address and other IP parameters to computers on the IP network in a single message with great flexibility. IP addresses can be static or temporary depending on the needs of the network.
1. Press button to enter the Function Select Mode.
2. Press or button to
scroll the main menu till it appears Function Select - System Setting. And then press to enter the option.
3. Press or button to scroll the menu till it appears IP Policy - DHCP. Then press to enter the option.
4. Press to go to the next option, and you do not need to configure the information.
Please jump to the section “Other Common Setup” in this Chapter for further instructions.
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IP PolicyStatic IP
If you select Static IP mode, please consult your ISP or MIS to have the information listed below. Please use the keypad on your phone or the buttons on BESTip to input the information obtained.
1. Press button to enter the
Function Select Mode.
2. Press or button to
scroll the main menu till it appears Function Select - System Setting. And then press to enter the option.
3. Press or button to
scroll the menu till it appears IP Policy – STATIC IP. And then press to enter the option.
4. My IP Address: The unique LAN
IP address assigned to the BSETip.
5. NETMASK Address: Please enter
netmask, normally it is
255.255.255.xxx.
6. Router Address: The IP address
of the router/gateway device that connects your BESTip to the Internet.
7. Primary DNS : Enter the IP address of the Domain Name Server.
8. Secondary DNS: Secondary DNS is optional. You may leave it blank.
Afeter finishing the setup, please jump to the section “Other
Common Setup” in this Chapter for further instructions.
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IP PolicyADSL PPPoE
1. Press button to enter the Function Select Mode.
2. Press or button
to scroll the main menu till it appears Function Select - System Setting. And then press to enter the option.
3. Press or button to scroll the menu till it appears IP Addr. Policy - ADSL PPPoE. And then press to enter the option.
4. PPPoE Login Name: Enter the login name provided by your ISP.
5. PPPoE Password: Enter the password provided by your ISP.
6. PPPoE Type: There are two types you can select: Type 1 or Type 2. Normally set to 1.
7. PPPoE Timeout: Set the PPPoE timeout by minutes. “0” means always on-line.
After finishing the setup, please jump t o the section “Other Common Setup” in this Chapter for further instructions.
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Other Common Setup
After selecting and configuring the IP Policy, you need to continue to set the following parameters. Remember to press button to effect the setting and go to the next option.
1. Station ID: The default value is
1. The configuration is needed to be
changed only when you connect more than one BESTip devices at NAT router. You must set these BSETip devices with different Station ID.
2. Gatekeeper: There are four
options you can select:AUTO, Type 1, Type 2 and OFF. “Auto” is applicable most of the time. Select OFF only if your BESTip is connected in a private network.
3. Country Code: Please key in
your country’s telephone Country Code. For example, “1” for USA, “44” for U.K.
4. Area Code: Please key in your
state/city telephone Area Code.
5. IDD Prefix: Please key in the
International Direct Dial prefix code. “00” in most cases.
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6. 2nd IDD Prefix: Please key in the second International Direct Dial code. This option is needed for some Caribbean Sea countries. Keep this option blank if it is not the case.
7. DDD Prefix: Please key in the Domestic Direct Dial prefix code. “0” in most cases.
8. Mobile Pincode: Turn it on unless you have applied for business use. See “Mobile Pincode” in this chapter.
9. Play Volume: The default value is 0dB. You can set from -31dB to 31dB. 0 dB is suitable for most cases. Please don’t make it too big or too small.
10. Record Volume: The default value is 0dB. You can select from
-31dB to 31dB. 0 dB is suitable for most cases. Please don’t make it too big or too small.
11. Show CDR: Turn it on and CDR will show on the display after call finished.
12. LCD Contrast: The default value is 0. The adjustable range is from +5~-10.
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13. Network Testing: Normally set
to “OFF”. You can turn on to test your network.
14. Press button to save
configuration data in memory
15. It will return to standby state
again after updated. Please restart the device to make setup changes effective.
Mobile Pincode
“Mobile Pincode” function is applied for business purpose. Customer can buy "Mobile Pincode Card " from our authorized agent and "Mobile Pincode Card" is just like so-called "Pre-Paid Calling Card". The card can be used on any BESTip devices anywhere and credits consumed is deducted from the card. The device is simply a tool for calling out. Please contact our agent for further information about “Mobile Pincode Card“.
Mobile Pincode Setting
1. Press button to enter the
Function Select Mode.
2. Press or button to
scroll the main menu till it appears Function Select - System Setting. And then press to enter the option.
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3. Keep pressing until you see Mobile Pincode.
4. There are 2 options for Mobile Pincode Application: ON or OFF
5. Press button to save configuration data in memory
For mobile pincode usage, caller will hear "beep-beep" tone when the ATA GSM answers in-coming call. It requests caller to enter mobile pincode number.
Please dial " #11*pincode# " to sign in. If the pincode is good, the caller will hear dial-tone, so caller can dial international number as usual.
Caller can make multiple calls one after one, just pr ess " ### " quickly to end the current call, then dial-tone will come out to notify that the device is ready to accept next call.
For sign out after last call, please dial “ #22# " or just hang-up the call, it will sign out automatically after 8 seconds for ATA GSM.
Function SelectGSM Setting
This section will show you the steps t o help you setup the GSM Setting of your BESTip ATA GSM.
1. Press button to enter the Function Select Mode.
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2. Press or button to
scroll the main menu till it appears Function Select - GSM Setting. And then press to enter the option.
3. Press to enter GSM
Pincode #. Enter the GSM PIN # to
activate the SIM card.
4. Press to enter Outward
Password. Enter the password for
calling out.
5. Press to enter
Termination GW. Normally set to
“OFF”.
6. Press to enter GSM
Callback. Normally set to “OFF”.
7. Press to enter Hotlin.
Normally set to “OFF”. If you turn hotline function, please be advised this function should be collocated with the setup on ITSP platform. Please contact our local dealer for setup hotline function.
Function SelectInward Password
It is recommended of setting inward password in case that
unauthorized person steals the lines. However in some regions and PBX systems, there exists different tone mode. Please consult your retailer for further information.
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1. Press button to enter the Function Select Mode.
2. Press or button to
scroll the main menu till it appears Function Select – Inward Password. And then press to enter the option.
3. There are four options of Inward Password menu: New, Modify, Erase and Application.
Inward Password-New
1. Press or button to scroll the Inward Password menu till it appears Inward Password – New. And then press to enter the option.
2. Pick up your handset. Key in the password using the character converter chart stated prior in this chapter. Press to save.
3. Press or button to selcet the password ranking among High, Medium and Low. Press to save and back to the upper menu.
Inward Password-Modify
1. Press or button to scroll the Inward Password menu till it appears Inward Password – Modify. And then press to enter the option.
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2. Press or buttons to
find the number to modify. And then press to confirm.
3.Press to confirm the
password.
4. Press or buttons to
modify the password ranking among High, Medium and Low. Press to save and back to the upper menu.
Inward Password-Erase
1. Press or button to
scroll the Inward Password menu till it appears Inward Password – Erase. And then press to enter the option.
2. Press to confirm to erase
the password and back to the upper menu.
Inward Password-Application
1. Press or button to
scroll the Inward Password menu till it appears Inward Password – Application. Then press to enter the option.
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2. Press or buttons to scroll the options.There are four options to select: Enabled & Disable. Press to confirm your target option and back to the upper menu.
Function SelectRecharge Credit
1. Press button to enter the Function Select Mode.
2. Press or button to
scroll the main menu till it appears Function Select – Recharge Credit. And then press to enter the option.
3. Press to start recharging credit.
4. Enter Card #: Press one time, the title will start flashing and enter the card #. Press button again. The title will stop flashing and save the card #.
5. Enter PINCIDE Press one time, the title will start flashing and enter the card #. Press button again. The title will stop flashing. The new value will be stored temporarily.
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6. Press button to confirm.
Start Recharge will shows. The process will take a few minutes.
7. When recharge finished, the total
amount will be shown on the display.
Function SelectFactory Setting
BESTip has the auto-recovery capability. Just follow the steps below to restore the factory settings.
Note: Before proceeding to restoring, be sure that your BESTip
is connected to the Internet.
1. Press button to enter the
Function Select mode.
2. Press or button to
scroll the main menu till it appears Function Select - Factory Setting. And then press to enter the option.
3. There are one option of Factory
Setting: CLEAR SYS SETUP. Press to start the process.
4. Press to to clear device
setup.
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Function SelectSystem Upgrade
To ensure the users to always have the latest Internet telephony technologies, the BESTip has the online upgrade feature.
You can upgrade your BESTip whenever a new software version becomes available. Upgrades can enhance the performance and add more features to your BESTip.
Note: Before proceeding to upgrade, be sure that your BESTip
is connected to the Internet. To upgrade your BESTip with the newest software version,
follow the followign instructions. The upgrade process will only take about 3~5 minutes depending on the Internet traffic.
1. Press button to enter the Function Select Mode.
2. Press or button to
scroll the main menu till it appears Function Select - System Upgrade. And then press to enter the option.
3. Press to start the upgrading process.
4. BESTip will proceed to connect to the download Server and the screen will show the downloading process.
5. It will take about 3~5 minutes to finish downloading depending on the network traffic. If the new software version is downloaded successfully, BESTip will reboot itself automatically.
Please do not power off the device any time during software upgrade is in progress, otherwise the device may not boot properly.
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Chapter 4: To Make an Internet Call
After having finished the setup in Chapter 3, you are ready to operate your BESTip. Refer to the illustration below to connect your BESTip with other devices.
Over Internet or TCP/IP networks, BESTip provides two modes of voice communication: BESTip-to-BESTip and BESTip-to-Phone modes. It allows BESTip users to save greatly on long-distance and international call charges.
Hookup for BESTip ATA GSM
Testing Before Making a Call
After finishing the connection and configuration of your BESTip, be sure the BESTip is turned on and well connected. You must allow the BESTip to finish booting before operating.
1. BESTip will start self-testing, and the LCD screen will display as shown right.
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2. Once the system testing finishes, the screen will display the local time according to the country code you set and Blue LED On-Line signal will be on.
3. You can press to see the balance and the message “Ready for Dial” will be shown on the display as well.
Note: The LCD screen will show the current time of your country according to the country code pre-configured. If the time displayed is counted from 00:00:00, it means your BESTip is not successfully registered to the Gatekeeper and your network connection or configuration might be incorrect. Please refer to “Chapter 3: Setup” in this manual for network configuration.
If you see the DNS Lookup Fail flashing, it means your BESTip has not successfully connected to the Internet. Please also refer to “Chapter 3: Setupin this manual to configure your network.
How To Make Calls Through BESTip ATA GSM
1. Please follow the dialing sequence below for calling any real phone number through ATA-GSM from the other BESTip device.
[ATA GSM device ID#] + + [Phone Number] #
Suppose your ATA-GSM device ID# is 6900 0123#, so someone can dial from his BESTip device by dialing "69000123
12345678#" to ring someone's mobile phone.
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2. With Internet Telephony Service Provider (ITSP) service
function ready, BESTip is able to call any real telephone around the world. You need to have an active ITSP account to make BESTip-to-Phone call. Please contact our local distributor to recharge your device account.
Suppose you want to call to other BESTip device or international number through your ATA-GSM.
2.1 Please call the SIM card number you put in your ATA-GSM
device by using land line or mobile phone.
2.2 The ATA-GSM device will answer the call and give dial tone
(if you don't set up the inward passwords). Then, you can dial the other BESTip ID number or international number.
For Other BESTip Device
Dial the eight-digit device ID number
For Domestic Long-Distance Calls
[DDD prefix code] + [Area code + Telephone number] + #
For International Calls
[IDD prefix code] + [Country code + Area code + Telephone number] + #
Note: Every BESTip has a unique eight-digit ID number found at the bottom of the device.
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Appendix A: Specifications
Interface
Phone Interface SMA Antenna connector
GSM 900/1800 MHz Dual Band
(can support 850/1900 MHz and
CDMA per request) SIM Card Interface SIM Card Slot at rear panel Network Interface RJ45 port, 10/100M Ethernet
2LED, 100/10 and LINK/ACT
Display 16x2 lines LCD display
2 LED POWER and ON LINE
Switch button 5 buttons
Voice Codec
Channel Capability 1 Channels Voice Codecs G.723.1 6.3 Kbps, Silence Compression VAD/CNG
G.723.1 Annex A
Echo Canceller G.168-2000 Compliant Signaling DTMF(TIA464B),
Call progress and user defined
tone pairs Input/output Gain Programmable
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Software/ Hardware
CPU Embedded High Perfrmance 100MHz
16-bit CPU Memory 8Mb FLASH ROM, 16Mb SDRAM, DSP Chip Set High Quality/Performance DSP for Voice
Compression Front Control Panel 16 characters x 2 Lines LCD,
5 Push Button Switches Operating System Embedded Real-Time Operating System Networking Protocol IP, TCP, UDP, DHCP, PPPoE, PAP,
CHAP, DNS Front Panel
Self-Configuration function
Configure BESTip ATA GSM through
front panel. No additional software or
hardware required Voice Over IP
Gateway Protocol
BESTip Gateway Protocols
Only 10k bps abndwidth is required
when using G.723.1 6.3K codec
Physical
Power 12VDC, 1.25A External Power Supply Environmental Operational : 0 to 45oC, Storage : -10 to
70
o
C
Humidity: 10 to 90% non-condensing Dimensions 128 x 88 x 27 mm (W/D/H) Weight 300 g Approx.
Note: Specifications may subject to change without prior notice.
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