PRO 57 SERIES
57 / 57U / 57UM/S / 55R / 55S / 55E
www.pro-intell.com
User manual
Currency counters
English
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PRO Intellect Technology provides the PRO 57 series of banknote counters for accurate,
efficient, high-speed and automatic counting of small to medium volumes of currency
(including EURO and USD). This series provides fast and reliable counting as well as
counterfeit detection via 3 methods: optical density, UV reflection, and magnetic
characteristics. These devices are ideal for use at payroll desks, currency exchanges,
supermarkets, and other retail outlets. The external display allows a configuration of the
device in the workspace that is comfortable and convenient for the operator.
The PRO 55 counters are designed for accurate, efficient, and quiet processing of small to
medium volumes of United States dollars (PRO 55S) and EURO (PRO 55E). These counters
are ideal for use at supermarkets and other retail outlets, as well as accounting departments,
check cashing locations, offices, etc. This manual will help you to easily and quickly become
acquainted with the device, its functions, and its capabilities. Please read this manual to
ensure proper operation of the device.
1 PRO 57 series Main functions
• This device is designed for counting banknotes, creating batches of banknotes,
keeping a running sum total of all counted banknotes, and verifying the authenticity of
banknotes based on anti-counterfeiting measures incorporated into difference
currencies including EURO and USD
• Counting speed 800/1200/1500 banknotes per min
• MG detection for EURO and USD; 10 levels
• UV detection; 10 levels
• Optical density; 10 levels
• Preset batch mode: buttons 0-9
• Summation with viewing of the last stack
• Manual and automatic start
• Auxiliary hopper plates
• Audio confirmation of operation modes
• External display
2 Specification
• Counting speed PRO 57 series . . . . . . . . . . . . . . . . . . 800/1200/1500 banknote/min
PRO 55 ..................................................... 1000 banknote/min
• Hopper capacity......................................................................................... 150 banknotes
• Stacker capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200 banknotes
• Default capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0-9999
• Range of specific counting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-999
• Power consumption. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 W
• Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220V/50Hz
• Net weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.0 kg
• Gross weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.0 kg
• Overall dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250х170х290 mm
3 Appearance
1. Control panel
2. Cover
3. Hopper
4. Stacker
5. External display port
6. Power cord
7. Paper thickness adjustment screw
8. Carrying handle
9. Power switch
4 Control panel functions
1. Main count display
The main count display depicts counting results and operational information in case of
changes in the following parameters:
- Counting speed
- Sensitivity level of magnetic sensor
- Sensitivity level of UV sensor
- Sensitivity level of optical density
2. Batch display
Depicts:
- a number of desired banknotes in batch mode
- a number of counted banknotes in the last stack (summation mode on)
- an error code
3. “START” button
The button starts:
-counting
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Figure 1
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-continues counting and clears error messages on display 2
-clearing counting result on the main display 1
-storing changes to the counter settings
4. “ADD” button
ON/OFF summation mode. Pressing the button once switches ON the summation mode
(indicator lights up). Pressing the button a second time switches OFF the mode.
5. “UV” button
Switch ON/OFF UV detection (by default indicator is ON)
6. “E$” button
Switch ON/OFF magnetic detection for EURO and USD (by default indicator is ON).
7. Digit buttons (0-9)
Used for entering number values on display 2 in batch mode (counting of specified
number of banknotes). Press any digit button (from 0-9) to enter batch mode
automatically.
8. “MUL” button
Automatic/manual counting mode. To start calculations in manual mode it is necessary
to press “START” button. In automatic mode (indicator is off by default) counting starts
automatically after you place a stack of banknotes in the hopper.
9. “CLR” button
This button clears the figures on display 1 and 2.
After pressing the button, the device quits batch mode and resets the summation and
counting results.
10. “SP” button
The “SP” button changes the counting speed. Each pressing of “SP” button changes the
speed. The display will depict the current speed value. After pressing “START” button,
the counter will save the set speed value and uses it in the future.
5 Safety precautions and maintenance rules
• Read this manual before operation
The manual should be available to operator.
• The device should be installed on an even horizontal surface, away from water and
dangerous objects
• Don’t place the device in an area where it can be affected by direct sunlight, directional artificial light, strong vibration, or dust
• Do not operate the device with wet hands
• Do not expose to water (or other liquid). Avoid foreign objects
• Avoid dropping the device
• During operation:
When finished be sure there are no banknotes in the hopper or transport system
Figure 2
• Clean the device regularly and service the device as needed at a licensed service center to comply with the specified parameters
• Do not disassemble, repair or attempt to update the counter on your own. This can
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Figure 2
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result in damage to the device or injury to the operator. Contact a licensed service center in case of failure
• Do not turn on the counter if the power cord is damaged
• If the device was exposed to cold for an extensive period of time, it is necessary to
keep it at the room temperature for no less than 4 hours
Remember! The producer is in no way responsible for damage to the device or injury to
the operator in the event of incorrect operation /care of the device.
6 Counterfeit detection
6.1. UV detection (for PRO 57UM/S and PRO-57U models)
The UV detector is designed for various currencies and all banknote types.
The counter automatically tests the UV reflection level of the banknotes. If the level is
incorrect, the device stops counting and “Eu” error is displayed. Suspicious banknotes
will always be placed on top of the output stack. Such banknote should be verified for
authenticity. Remember that original banknotes accidentally exposed to hostile environment can also have an incorrect UV-level.
Press “UV” button to switch on the mode. The backlighting LED will light up. The UV
detector functions in any counting operation mode.
6.2. Magnetic detection (for PRO 57UM/S model)
The magnetic detector is designed for EURO and USD detection.
The device automatically tests the presence of magnetic marks on the banknote. If there
are no MG marks, the counter stops counting and “En” error is displayed. Suspicious
banknotes will always be placed on top of the output stack. Such banknote should be
verified for authenticity.
Press “E$” button to switch on magnetic detector. The backlighting LED will light up.
7 Counter operation
7.1. Preparation
• Connect the power cord to the device as shown in Fig. 1-6
• Turn power switch (Fig. 1-9) ON
• The “PRO” logo will appear on the screen while in batch mode
• The model type will be seen on the main screen. If an error message is shown on the
batch mode display as listed in Table 8, contact a service center
• Counter starts
• When self test mode is finished, the display will read “0” and the counter is ready for
operation
Optical density detection is switched on as default.
7.2. Counting procedure
ATTENTION! To avoid errors in counting, sort banknotes and put aside the following:
banknotes with excessive wear and tear, banknotes that have been exposed to chemicals including detergents, banknotes that have unofficial markings on them, etc.
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The PRO 57 series operates differently than other types of counters. When banknotes
are passed through the device, they are drawn from the top of the stack, not from the
bottom. Special attention should be paid to the correct stacking of the banknotes before
attempting any operations.
-Banknotes should be placed in the hopper in a neat stack with the first bill facing up
-Banknotes should be placed into the hopper perpendicular to the tray. The notes should
then be leaned back flat against the tray. Banknotes will be loaded into the device automatically
Wrong banknote position can cause errors, banknotes being ejected from the device,
crumpling or jamming.
-Place banknotes in the hopper
-The counter will count banknotes automatically
-The result will be indicated on the display
-Repeat operation up to Table 7.2., when necessary
-When counting is finished clear count display results by “START” or “CLR” button
If an error message occurs, see Table 8
7.3. Batch operation mode
(Counting mode for a specified number of banknotes).
- Enter a 2-digit number corresponding to the amount of banknotes to be calculated.
Press digital buttons (Fig. 2-7) to set the number of banknotes, that need to be counted
- Repeat from the beginning of Table 7.2.
- Remove banknotes from the stacker
- Add banknotes if necessary
- Press “CLR” button to clear display 2 after counting
- If an error occurs during counting, see Table 8
- Repeat from the beginning of Table7.3.
7.4. Summation mode
- Press “ADD” button and the LED indicator will light up
- Repeat operations up to Table 7.2.
- When there are no more banknotes in the hopper, remove banknotes from the stacker
- Put a new stack of banknotes into the hopper
- Repeat from the beginning, when necessary
- The display 1 will show the total result of counted banknotes
- In batch mode, display 2 shows the amount of counted banknotes in the last stack
- Clear count display by pressing “CLR” button when finished
- Press “ADD” button again to leave summation mode
- If an error occurs during counting, see Table 8
- Repeat up to Table 7.4.
8 Function settings and troubleshooting
8.1. Adjustment of the slot size
Remember! Adjusting the feeder slot size is possible by using the paper thickness
adjustment screw (Fig. 1-7) on the rear panel. Turn the screw counterclockwise to
decrease the feeder slot size and clockwise to increase the size. The feeder slot should
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be larger for excessively worn banknotes, dirty banknotes and USD. The feeder slot
should be smaller for “new” banknotes. Adjusting the feeder slot size should be done
slowly and smoothly, with adjustments of 30 degrees.
If adjusting the feeder slot size results in the sensor responding slowly, slow separation
of joined banknotes, irregular stacking of banknotes, and/or an error “F-1” occurs, then
the slot size should be smoothly increased without exceeding a rotation of 30 degrees.
If adjusting the feeder slot size results in “Ed”, and/or “dd” error codes occurring frequently, then the slot size should be smoothly decreased without exceeding a rotation of
30 degrees.
8.2. Change of settings of PRO 57 model
8.2.1. Changing the magnetic detection sensitivity level
Hold “E$” button for 4 seconds. “En” sign will be seen on the display 2. The main display will show the sensitivity level of the detector. Set the necessary level of sensitivity
from 0 to 9 (high sensitivity level) using digital buttons 0-9.
Press “START” button to enter a new figure in the data store and exit sensitivity level
change mode.
8.2.2. Changing the UV detection sensitivity level
Hold “UV” button for 4 seconds. “Eu” sign will be seen on the display 2. The main display will show the sensitivity level of the detector. Set the necessary level of sensitivity
from 0 to 9 (high sensitivity level) using digital buttons 0-9.
Press “START” button to enter a new figure in the data store and exit sensitivity level
change mode.
8.2.3. Changing the optical density sensitivity (banknote transparency)
It should be noted that a single stack of banknotes can contain bills with a wide range
of wear and tear, which results in the notes having different densities. A high sensitivity
level can be used to alert the operator when notes have different density due to wear
and tear or forgery. Hold “MUL” button for 4 seconds. “Ed” sign will be seen on the display 2. The main display will show the sensitivity level of the detector. Set the necessary
level of sensitivity from 0 to 9 (high sensitivity level) by using digital buttons 0-9. Press
“START” button to enter a new figure in the data store and exit sensitivity level change
mode.
Attention! New settings are stored for future use.
Remember! Wrong settings can cause failures and frequent error messages. Error
messages listed in Table 8.
Settings by default correspond to average values:
En=5 Eu=5 Ed=5 dd =4
8.3. Change of settings of PRO 55 model
Changing the optical density sensitivity (banknote transparency)
It should be noted that a single stack of banknotes can contain bills with a wide range
of wear and tear, which results in the notes having different densities. A high sensitivity
level can be used to alert the operator when notes have different density due to wear
and tear or forgery.
Hold “ADD” button for 4 seconds. “Ed” sign will be seen on the display 2. The main display will show the sensitivity level of the detector. Set the necessary level of sensitivity
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from 0 to 9 (high sensitivity level) by using digital buttons 0-9.
Press “START” button to enter a new figure in the data store and exit sensitivity level
change mode.
Technical maintenance
In order to provide the best functioning of the device, it is necessary to comply with the
following simple requirements:
Switch off the device, when not in use
Use protective cover, when not in use
Clean the hopper and stacker with a clean dry cloth. Sensors can cause errors when
dirty. It is recommended to carry out preventive measures, including partial disassembling of the counter each 30 days by an engineer in the service center.
Error codes
Press "START" button to clear error message and continue counting procedure.
Error Code Ursache Fehlerbeseitigung
F-1
1. Passing of halved
banknote
2. Failure of left or right
sensors of the counter
1. Remove the banknotes from the stacker
and take away the suspicious banknote (lying
on the top). Repeat the counting procedure
1. Contact appropriate
dd Chain note detected
Remove banknotes from the feed opening,
and repeat counting procedure.
Ed
Double notes detected, notes
are stuck together
1. Remove the banknotes from the hopper
and press “START” button to continue
counting procedure
2. Adjust the slot, see Table 8.1.
Eu
Suspicious note detected by
UV
Remove the suspicious banknote (lying on the
top), and press “START” button to continue
counting procedure. Use additional verification
methods for suspicious banknote
En
Suspected note without
magnetic marks detected
Remove the suspicious banknote (lying on the
top), and press “START” button to continue
counting procedure. Use additional verification
methods for the suspicious banknote.
Remember that detection is designed for
EURO and USD only.
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System errors. Service
In case of system errors contact the appropriate Service centre.
Error Code Ursache Fehlerbeseitigung
E-0 Left sensor is either blocked or failed.
Switch on/off the power, clean the
sensor or contact service centre.
E-1 Right sensor is either blocked or failed.
Switch on/off the power, clean the
sensor or contact service centre.
E-2
Sensor in the stacker is blocked by
banknotes or is dirty.
Remove banknotes from the stacker,
clean or replace the sensor.
E-3
Tachometer sensor is either dirty or
failed.
Clean or replace the sensor.
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9 Warranty
Manufacturer guarantees proper functioning of the device during the warranty period
since the date of sale under condition of compliance with maintenance and storage
procedures described in this manual. After unpacking the device please keep the
package and technical description. Warranties are canceled in the event that the device
was not transported in the original packaging or maintenance procedures were violated.
Manufacturer is not responsible for device malfunction as a result of improper
maintenance, storage and transportation including mechanical failures.
In case of the device failure during the warranty period, the customer has the right to
have it repaired in our service center for free. The service center accepts equipment for
cleaning due to dust and mud, however cleaning equipment from dust and mud is not
included in the warranty and is charged separately.
Warranty service does not include any training for equipment maintenance or other use
of the device (connection, testing, customizing, preventive works etc.) which the
customer can complete on their own by referencing the attached manual.
Producer is entitled to introduce updated software, not described in the current manual.
Warranty service is not available in the following cases:
- Absence of a warranty card, an incorrectly filed warranty card, or other invalid card
- If operation or maintenance rules mentioned in the manual were violated
- If there is mechanical damage to the equipment
- If there are foreign objects or liquid inside of the device
The present warranty does not apply to lamps, batteries, belts, network adaptors, power
units, safety fuses, brushes, parts of the body of the product or any other parts which
have a naturally limited period of service including failures caused by power supply
failures. Replaced defective parts are to be considered the property of the producer. The
owner delivers faulty equipment to the service center at their own expense.
© PRO INTELLECT TECHNOLOGY / www.pro-intell.com
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