CONSUMER: Retain this manual for future reference.
This is an unvented gas-red heater. It uses air (oxygen)
from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided.
Refer to Air For Combustion and Ventilation section on
page 7 of this manual.
WARNING: Improper installation, adjustment, al-
teration, service or maintenance can cause injury or
property damage. Refer to this manual for correct installation and operational procedures. For assistance
or additional information consult a qualied installer,
service agency or the gas supplier.
This appliance may be installed in an aftermarket,* permanently located, manufactured (mobile) home, where
not prohibited by local codes.
This appliance is only for use with propane or natural
gas. Field conversion by any other means including the
use of a kit is not permitted.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer.
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200345-01A2
Page 3
SAFETY
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, operate, or service this heater.
Improper use of this heater can
cause serious injury or death
from burns, fire, explosion,
electrical shock and carbon
monoxide poisoning.
Only a qualied installer, service
agent, or local gas supplier may
install and service this product.
WARNING: Keep the appli-
ance area clear and free from
combustible materials, gasoline,
and other ammable vapors and
liquids.
WARNING: This appliance
can be used with propane or
natural gas. It is shipped from
the factory adjusted for use with
propane.
This appliance is only for use
with the type of gas indicated on
the rating plate. This appliance
is not convertible for use with
other gases.
CARBON MONOXIDE POISONING: Early
signs of carbon monoxide poisoning resemble
the u, with headaches, dizziness or nausea.
If you have these signs, the heater may not be
working properly. Get fresh air at once! Have
heater serviced. Some people are more affected by carbon monoxide than others. These
include pregnant women, people with heart or
lung disease or anemia, those under the inuence of alcohol and those at high altitudes.
NATURAL AND PROPANE/LP GAS: Natural
and Propane/LP gas are odorless. An odormaking agent is added to the gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be
present even though no odor exists.
WARNING: Any change to
this heater or its controls can
be dangerous.
WARNING: Do not use any
accessories not approved for
use with this heater.
WARNING: Carefully super-
vise young children when they
are in the room with the heater.
WARNING: Make sure grill
guard is in place before running
heater.
WARNING: Due to high temperatures, the appliance should
be located out of trafc and away
from furniture and draperies.
WARNING: Heater becomes
very hot when running. Keep
children and adults away from
hot surfaces to avoid burns or
clothing ignition. Heater will remain hot for a time after shutoff.
Allow surfaces to cool before
touching.
WARNING: Do not place
clothing or other flammable
material on or near the appliance. Never place any objects
in the heater.
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3200345-01A
Page 4
SAFETY
1. Do not place Propane/LP supply tank(s)
inside any structure. Propane/LP supply
tank(s) must be placed outdoors.
2. Heaters with a maximum input over
6,000 Btu/Hr shall not be installed in a
bathroom. Heaters with a maximum input
over 10,000 Btu/Hr shall not be installed
in a bedroom.
3. This heater needs fresh air ventilation to
run properly. This heater has an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS shuts down the heater
if not enough fresh air is available. See Air for Combustion and Ventilation, pages 7
through 9. If heater keeps shutting off, see
Troubleshooting, page 23.
4. Keep all air openings in front and bottom
of heater clear and free of debris. This will
ensure enough air for proper combustion.
5. If heater shuts off, do not relight until you
have provided fresh, outside air. If heater
keeps shutting off, have it serviced.
QUALIFIED INSTALLING AGENCY
Only a qualied agency should install and
replace gas piping, gas utilization equipment
or accessories, and repair and equipment servicing. The term “qualied agency” means any
individual, rm, corporation, or company that
either in person or through a representative
is engaged in and is responsible for:
6. Do not run heater:
• Where ammable liquids or vapors are
used or stored.
• Under dusty conditions.
7. Before using furniture polish, wax, carpet
cleaner, or similar products, turn heater
off. If heated, the vapors from these products may create a white powder residue
within burner box or on adjacent walls or
furniture.
8. Do not use heater if any part has been
under water. Immediately call a qualied
service technician to inspect the room
heater and to replace any part of the
control system and any gas control which
has been under water.
9. Turn off and unplug heater and let cool
before servicing. Only a qualied service
person should service and repair heater.
10. Operating heater above elevations of
4,500 feet could cause pilot outage.
11. To prevent performance problems, do
not use propane/LP fuel tank of less than
100 lbs. capacity.
a) Installing, testing, or replacing gas piping
or
b) Connecting, installing, testing, repairing,
or servicing equipment; that is experienced
in such work; that is familiar with all precautions required; and that has complied with
all the requirement of the authority having
jurisdiction.
PATENT INFORMATION
This product may be covered by one or more of the following United States patents:
Electrical Requirement for Blower Kit (if equipped)
Voltage • 120 VAC, 60 Hz
26,00026,000
16,00021,000
Max. 9.5"Max. 14"
Min. 5"Min. 11"
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5200345-01A
Page 6
PRODUCT FEATURES
SAFETY PILOT
This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The
ODS/pilot shuts off the heater if there is not
enough fresh air.
THERMOSTATIC CONTROL
The control automatically cycles the burner
on and off to maintain a desired room
temperature.
LOCAL CODES
Install and use heater with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
1 Batterymarch Park
Quincy, MA 02269-9101
This heater is designed for vent-free operation. State and local codes in some areas
prohibit the use of vent-free heaters.
PREPARING FOR INSTALLATION
2 GAS OPTIONS AVAILABLE
Your heater is equipped to operate on either
Propane/LP or Natural gas. The heater is
shipped from the factory ready for connecting to Propane/LP. The heater can easily be
changed to Natural gas by having your qualied installer follow the instructions on page
13 and the markings on the heater.
State of Massachusetts: The installation
must be made by a licensed plumber or
gas tter in the Commonwealth of Massachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
In the State of Massachusetts the gas
cock must be a T-handle type. The State
of Massachusetts requires that a exible
appliance connector cannot exceed three
feet in length.
Grill
Front Panel
Figure 1 - Vent-Free Gas Heater
Ignitor
Button
Control
Knob
Heater Cabinet
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Before beginning assembly or operation of
the product, make sure all parts are present.
Compare parts with package contents list and
Figure 1. If any part is missing or damaged,
do not attempt to assemble, install or operate
the product. Contact customer service for
replacement parts.
200345-01A6
Page 7
UNPACKING
1. Remove heater from carton.
2. Remove all protective packaging applied
to heater for shipping
WATER VAPOR: A BY-PRODUCT OF
UNVENTED ROOM HEATERS
Water vapor is a by-product of gas combustion. An unvented room heater produces approximately one (1) ounce (30 mL) of water for
every 1,000 BTUs (0.3 KWs) of gas input per
hour. Unvented room heaters are recommended
as supplemental heat (a room) rather than a
primary heat source (an entire house). In most
supplemental heat applications, the water vapor
does not create a problem. In most applications,
the water vapor enhances the low humidity
atmosphere experienced during cold weather.
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall
not be installed in a conned space
or unusually tight construction
unless provisions are provided
for adequate combustion and
ventilation air. Read the following
instructions to insure proper fresh
air for this and other fuel-burning
appliances in your home.
Today’s homes are built more energy efcient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Home owners weather
strip and caulk around windows and doors
to keep the cold air out and the warm air in.
During heating months, home owners want
their homes as airtight as possible.
While it is good to make your home energy
efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning appliances need fresh air for proper combustion
and ventilation.
Exhaust fans, replaces, clothes dryers and
fuel burning appliances draw air from the house
to operate. You must provide adequate fresh
air for these appliances. This will insure proper
venting of vented fuel-burning appliances.
3. Check heater for any shipping damage. If
heater is damaged, promptly inform dealer
where you bought heater.
The following steps will help ensure that water
vapor does not become a problem.
1. Be sure the heater is sized properly for the
application, including ample combustion
air and circulation air.
2. If high humidity is experienced, a dehumidier may be used to help lower the
water vapor content of the air.
3. Do not use an unvented room heater as
the primary heat source.
WARNING: This heater shall
not be installed in a room or
space unless the required volume of indoor combustion air
is provided by the method described in the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, the
International Fuel Gas Code, or
applicable local codes.
WARNING: If the area in which
the heater may be operated is
smaller than that dened as
an unconned space or if the
building is of unusually tight
construction, provide adequate
combustion and ventilation air
by one of the methods described
in the National Fuel Gas Code,
ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or
applicable local codes.
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7200345-01A
Page 8
AIR FOR COMBUSTION AND VENTILATION
into Adjoining
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconned space. When ventilating to an
adjoining unconned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the
wall connecting the two spaces (see options
1 and 2, Figure 2). You can also remove door
into adjoining room (see option 3, Figure 2).
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
12"
Ventilation
Grills
Room,
Option 1
Or
Remove
Door into
Adjoining
Room,
Option 3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two permanent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
IMPORTANT: Do not provide openings
for inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Rework worksheet, adding the space of the
adjoining unconned space. The combined
spaces must have enough fresh air to supply
all appliances in both spaces.
Ventilated
Attic
To Attic
Outlet
Air
Outlet
Air
12"
Figure 2 - Ventilation Air from Inside
Building
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To
Crawl
Inlet
Air
Inlet Air
Crawl Space
Space
Ventilated
Figure 3 - Ventilation Air from Outdoors
200345-01A8
Page 9
INSTALLATION
5" Minimum to Top Surface of Carpeting,
FLOOR
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your primary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
WARNING: A qualied ser-
vice person must install heater.
Follow all local codes.
WARNING: Never install the
heater
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture,
clothing, or other ammable
objects are less than 36" from
the front, top, or sides of the
heater
• in high trafc areas
• in windy or drafty areas
IMPORTANT: Vent-free heaters add moisture
to the air. Although this is benecial, installing
heater in rooms without enough ventilation air
may cause mildew to form too much moisture.
See Air for Combustion and Ventilation, pages
7 and 8.
CHECK GAS TYPE
Be sure your gas supply is right for your heater. Otherwise, call dealer where you bought
the heater for proper type heater.
CLEARANCES TO
COMBUSTIBLES
Carefully follow the instructions below. This
heater is a freestanding unit designed to be
mounted on a wall or set on a base.
WARNING: Maintain the
minimum clearances shown in
Figure 4. If you can, provide
greater clearances from oor,
ceiling, and joining wall.
CEILING
36"
Minimum
8"
Minimum
From
Sides of
Heater
Left
Side
Right
Side
CAUTION: This heater cre-
ates warm air currents. These
currents move heat to wall surfaces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as tobacco smoke, aromatic candles,
cleaning uids, oil or kerosene
lamps, etc.) in the air exist, may
cause walls to discolor.
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Tile or Other Combustible Material
Figure 4 - Mounting Clearances as
Viewed From Front of Heater
LOCATING HEATER
This heater is designed to be mounted on a
wall. For convenience and efciency, install
heater:
1. Where there is easy access for operation,
inspection, and service.
2. In the coldest part of room.
9200345-01A
Page 10
INSTALLATION
FASTENING HEATER TO WALL
Mounting Bracket
The mounting bracket is located on back panel
of heater (see Figure 5). It has been taped
there for shipping. Remove mounting bracket
from back panel.
Mounting
Bracket
(Shown with
optional
blower)
Figure 5 - Mounting Bracket Location
Methods For Attaching Mounting
Bracket To Wall
Use only the last hole on each end of mounting bracket to attach bracket to wall. Attach
mounting bracket to a wall only in one of two
ways:
1. Attaching to wall stud: This method pro-
vides the strongest hold. Insert mounting
screws through mounting bracket and into
wall studs.
2. Attaching to wall anchor: This method
allows you to attach mounting bracket to
hollow walls (wall areas between studs)
or to solid walls (concrete or masonry).
Decide which method better suits your needs.
Either method will provide a secure hold for
the mounting bracket.
Marking Screw Locations
1. Tape mounting bracket to wall where
heater will be located. Make sure mounting bracket is level.
WARNING: Maintain mini-
mum clearances shown in Figure
4, page 9. If you can, provide
greater clearances from oor
and joining wall.
2.
Mark screw locations on wall (see Figure 6).
Note: Mark only last hole on each
end of mounting bracket. Insert mounting
screws through these holes only.
3. Remove tape and mounting bracket from
wall.
13 1/8"
Min.
Only Insert Mounting
Screws Through Last
Hole On Each End
Adjoining Wall
Figure 6 - Mounting Bracket Clearances
16
Floor
1
/16"
3
15
/4"
Min.
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200345-01A10
Page 11
INSTALLATION
Attaching Mounting Bracket To Wall
Note: Wall anchors, mounting screws, and
spacers are in hardware package. The hardware package is provided with heater.
Attaching to Wall Stud Method
For attaching mounting bracket to wall studs:
1. Drill holes at marked locations using 9/64"
drill bit.
2. Place mounting bracket onto wall. Line
up last hole on each end of bracket with
holes drilled in wall.
3. Insert mounting screws through bracket
and into wall studs.
4. Tighten screws until mounting bracket is
rmly fastened to wall studs.
Attaching to Wall Anchor Method
For attaching mounting bracket to hollow
walls (wall areas between studs) or solid walls
(concrete or masonry):
1. Drill holes at marked locations using
5/16" drill bit. For solid walls (concrete or
masonry), drill at least 1" deep.
2. Fold wall anchor as shown in Figure 7.
3. Insert wall anchor (wings rst) into hole.
Tap anchor ush to wall.
4. For thin walls (1/2" or less), insert red key
into wall anchor. Push red key to “pop”
open anchor wings (see Figure 8).
IMPORTANT: Do not hammer anchor key! For
thick walls (over 1/2" thick) or solid walls, do
not pop open wings.
5. Place mounting bracket onto wall. Line up
last hole on each end of bracket with wall
anchors.
6. Insert mounting screws through bracket
and into wall anchors.
7. Tighten screws until mounting bracket is
rmly fastened to wall.
Placing Heater On Mounting Bracket
1. Locate two horizontal slots on back panel
of heater (see Figure 9).
2. Place heater onto mounting bracket. Slide
horizontal slots onto stand-out tabs on
mounting bracket.
Horizontal Slots
Stand-Out
Tab
(Shown with
optional blower)
Mounting Bracket
(attached to wall)
Figure 7 - Folding Anchor
Figure 8 - Popping Open Anchor Wings
For Thin Walls
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Figure 9 - Mounting Heater Onto
Mounting Bracket
11200345-01A
Page 12
INSTALLATION
Installing Wall Spacers
1. Place heater on wall mounting bracket.
2. Mark screw locations on wall.
3. Remove heater from mounting bracket.
4. If installing bottom mounting screws into hollow or solid wall, install wall anchors. Follow
steps 1 through 4 under Attaching To Wall Anchor Method, page 11. If installing bottom
mounting screw into wall stud, drill holes at
marked locations using 9/64" drill bit.
5. Replace heater onto mounting bracket.
6. Place spacers between bottom mounting
holes and wall anchor or drilled hole.
7.
Hold spacer in place with one hand. With other
hand, insert mounting screw though bottom
mounting hole and spacer. Place tip of screw
in opening of wall anchor or drilled hole.
8. Tighten both screws until heater is rmly
secured to wall. Do not over tighten.
Note: Do not replace front panel at this time.
Replace front panel after making gas connections and checking for leaks.
INSTALLING LOG
1. Remove 2 screws securing screen to
the front panel. Lift screen up and out to
remove from heater. See Figure 11.
Screw Securing
Screen
(Shown with
optional blower)
Front View
Wall
Heater
Spacer
Side View
Figure 10 - Installing Bottom Mounting
Screws
2. Remove packaging material from log.
3. Slide slots on the ends of the log onto log
brackets while inserting pins in the back
of the log into slots in the back panel.
Slots in
Back Panel
for Log Pins
Screen
Figure 11 - Removing Screen
Log
Bracket
Slot for
Installing Log
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Figure 12 - Installing Log
200345-01A12
Page 13
INSTALLATION
GAS SELECTION
This appliance is factory
preset for propane/LP gas.
No changes are required for
connecting to propane/LP.
Only a qualied installer or service
technician can perform gas selection and connecting to gas supply.
CAUTION: Two gas line in-
stallations at the same time are
prohibited.
CAUTION: To avoid gas leak-
age for the gas not being used at
the inlet of regulator, a qualied
installer or service technician
must use supplied cap.
You will notice a color coded
plunger on the inside of the regulator. This is normal. When the inlet connection tting is inserted
and tightened, this plunger will
be pushed back by the tting
making all of the adjustments
for the gas being supplied. DO
NOT REMOVE THE PLUNGER.
The regulator will not work.
The inlet regulator is color coded
for identication of the correct
gas type. Blue is for propane (LP
gas) and yellow is for natural gas.
INLET GAS PRESSURE
MAX 1/2 PSIG (3.5 KPA)
NG
Gas Connection
Figure 13 - Bottom of Heater
Yellow Natural Gas
Plunger Underneath
Metal Cap
Insert Gas Fitting
for Natural Gas
Figure 14 - Gas Regulator
Blue Propane/LP Gas
Plunger Underneath
Dust Cover
Insert Gas Fitting
for Propane/LP Gas
FOR PROPANE/LP GAS
INSTALLATION: BLUE
1. Remove blue dust cover.
LPG
Blue Dust Cover
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DO NOT REMOVE
Blue Propane/LP
Plunger
Install Gas Fitting Here
13200345-01A
Page 14
INSTALLATION
2. Apply thread sealant to the threads on a
3/8" NPT brass connection tting. While
pushing in, rotate the tting clockwise until
the threads engage the regulator. After
the tting has been hand tightened into
the regulator use a wrench to complete
tightening of the tting. Install additional
tting to connect to the house supply.
FOR NATURAL GAS (NG)
INSTALLATION: YELLOW
1. Remove the blue dust cover from the
regulator.
Blue Dust Cover
2. Remove the metal cap installed over the
NG regulator inlet.
Use only the cap supplied on the
regulator. Do not use an off the
shelf pipe plug. This can damage
the plunger. The supplied regulator cap is designed so it will not
engage the unused gas type.
4. Apply thread sealant to the threads on
the connection tting. While pushing in,
rotate the tting clockwise until the threads
engage the regulator. After the tting has
been hand tightened into the regulator
use a wrench to complete tightening of the
tting. Install additional tting to connect
to the house supply.
DO NOT use an off the shelf 3/8"
NPT pipe plug. This will damage
the plungers located inside the
regulator.
Metal Cap
3. Install metal cap over LP/Propane regulator
inlet. This will keep debris out of regulator.
DO NOT REMOVE
Yellow Natural Gas Plunger
Install Gas Fitting Here
Metal Cap
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DO NOT try to remove the plungers from inside the regulator. The
plunger will be pushed back as
the tting is installed.
Make sure the type of gas being
used is correct. Check to make
sure the connection tting is in
the correct inlet on the regulator. Refer to Connecting to Gas Supply, page 15.
If you are using natural gas
and the pilot will not light, see
Troubleshooting, page 23.
200345-01A14
Page 15
INSTALLATION
CONNECTING TO GAS SUPPLY
WARNING: A qualied ser-
vice technician must connect
heater to gas supply. Follow all
local codes.
WARNING: This appliance
requires a 3/8" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
WARNING: For natural gas,
Never connect heater to private
(non-utility) gas wells. This gas
is commonly known as wellhead
gas.
WARNING: Do not over-
tighten gas connections.
CAUTION: Use only new,
black iron or steel pipe. Internally tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
pressure will occur.
CAUTION: For natural gas,
check your gas line pressure
before connecting heater to gas
line. Gas line pressure must be
no greater than 9.5" of water. If
gas line pressure is higher, heater
regulator damage could occur.
CAUTION: For propane/
LP gas, Never connect heater
directly to the gas supply. This
heater requires an external
regulator (not supplied). Install
the external regulator between
the heater and gas supply. Gas
supplier provides external regulator for natural gas. The installer
provides the external regulator
for propane/LP gas.
CAUTION: Avoid damage to
regulator. Hold gas regulator
with wrench when connecting
into gas piping and/or ttings.
CAUTION: Use pipe joint
sealant that is resistant to gas
(Propane/LP or Natural Gas).
Before installing heater, make sure you have
the items listed below:
• piping (check local codes)
• sealant (resistant to natural gas and propane/LP gas)
• equipment shutoff valve*
• test gauge connection*
• sediment trap
• tee joint
• pipe wrench
• exible gas hose (check local codes)
* A CSA design-certied equipment shutoff
valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase
the optional CSA design certied equipment
shutoff valve from your dealer.
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15200345-01A
Page 16
INSTALLATION
Typical Inlet Pipe Diameters
Use 3/8" black iron pipe or greater. Installation must include an equipment shutoff valve,
union, and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from heater (see
Figure 15).
IMPORTANT: Install an equipment shutoff
valve in an accessible location. The equipment shutoff valve is for turning on or shutting
off the gas to the appliance.
Apply pipe joint sealant lightly to male threads.
This will prevent excess sealant from going
into pipe. Excess sealant in pipe could result
in clogged heater valves.
The installer must supply an external regulator. The external regulator will reduce incom-
Ground
Joint Union
Tee Joint
Reducer
Test Gauge
Connection*
Sediment
Trap
Bushing to
1/8" NPT
1/8" NPT
Plug Tap
Tee Joint
Pipe Nipple
Gap
3" Minimum
ing gas pressure. You must reduce incoming
gas pressure to between 11" and 14" of water.
If you do not reduce incoming gas pressure,
heater regulator damage could occur. Install
external regulator with the vent pointing down
as shown in Figure 16. Pointing the vent down
protects it from freezing rain or sleet.
Install sediment trap in supply line as shown
in Figure 15. Place sediment trap where it is
within reach for cleaning. Place sediment trap
where trapped matter is not likely to freeze.
A sediment trap traps moisture and contaminants. This keeps them from going into heater
controls. If sediment trap is not installed or is
installed wrong, heater may not run properly.
3/8" NPT
Pipe Nipple
Equipment
Shutoff Valve
Natural Gas
From Gas Meter
(5" W.C.** to 9.5" W.C.
Pressure)
Propane/LP
From External
Regulator (11"
W.C.** to 14" W.C.
Pressure)
Propane/LP
Supply Tank
External
Regulator with
Vent Pointing
Down
* Purchase the optional CSA design-certied equipment
Figure 15 - Gas Connection
shutoff valve from your dealer.
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Figure 16 - External Regulator
with Vent Pointing Down
200345-01A16
Page 17
INSTALLATION
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections for leaks after
installing or servicing. Correct
all leaks at once.
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect heater with its appliance main
gas valve (control valve) and equipment
shutoff valve from gas supply piping system. Pressures in excess of 1/2 PSIG will
damage heater regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either
using compressed air or opening gas supply valve.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1.
Close equipment shutoff valve (see Figure 17).
2. Pressurize supply piping system by either
using compressed air or opening gas supply valve.
3. Check all joints from gas supply (see Figure 18 or 19) to equipment shutoff valve.
Apply a noncorrosive leak detection uid
to all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Propane/LP
Supply Tank
Gas Valve
WARNING: Never use an open
ame to check for a leak. Apply a
mixture of liquid soap and water
to all joints. If bubbles form, there
is a leak. Correct all leaks at once.
4. Check all joints of gas supply piping
system. Apply mixture of liquid soap and
water to gas joints. If bubbles form, there
may be a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected
ttings for leaks.
Equipment
Shutoff Valve
Figure 17 - Equipment Shutoff Valve
Open
Closed
Gas Valve
Equipment
Shutoff Valve
Figure 18 - Checking Gas Joints for
1.
Open equipment shutoff valve (see Figure 17).
2. Open gas supply tank valve.
3. Make sure control knob of heater is in the
OFF position.
4. Check all joints from equipment shutoff
valve to control valve (see Figure 18 or 19).
Apply a noncorrosive leak detection uid
Propane/LP Gas
PRESSURE TESTING HEATER GAS CONNECTIONS
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Gas Meter
Equipment Shutoff Valve
Figure 19 - Checking Gas Joints for
Natural Gas
to all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light heater (see Lighting Instructions on
page 18). Check all other internal joints
for leaks.
7. Turn off heater (see To Turn Off Gas Ap-pliance, page 19).
17200345-01A
Page 18
OPERATION
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly, a
re or explosion may result causing property damage, personal
injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information
above.
2. Make sure equipment shutoff valve is fully
open.
3. Turn control knob clockwise to the
OFF position.
4. Wait ve (5) minutes to clear out any air.
Then smell for gas, including near the
oor. If you smell gas, STOP! Follow "B"
in the safety information above. If you do
not smell gas, go to the next step.
5. Turn control knob counterclockwise
to the PILOT position. Press in control
knob for ve (5) seconds (see Figure 20).
Note: The rst time that the heater is oper-
ated after connecting the gas supply,the
control knob should be pressed for about
thirty (30) seconds. This will allow air to
bleed from the gas system. If pilot does
not stay lit, refer to Troubleshooting, pages
23 though 26. Also contact a qualied
service technician or gas supplier for
repairs. Until repairs are made, light pilot
with match.
• If control knob does not pop up when
released, contact a qualified service
technician or gas supplier for repairs.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn
by hand, don’t try to repair it, call a
qualied service technician. Force or
attempted repair may result in a re or
explosion.
D. Do not use this appliance if any part
has been under water. Immediately call
a qualied service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
6. With control knob pressed in, push
down and release ignitor button. This
will light pilot. The pilot is attached to
the front of burner. The pilot can be
seen through the grill. If needed, keep
pressing ignitor button until pilot lights.
Note: If pilot does not stay lit, refer to
Troubleshooting, pages 23 though 26.
Also contact a qualied service technician
or gas supplier for repairs. Until repairs
are made, light pilot with match. To light
pilot with match, see Manual Lighting
Procedure, page 19.
Ignitor
Button
T
O
L
I
P
F
F
O
Control Knob
Figure 20 - Control Knob in the OFF
Position
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200345-01A18
Page 19
OPERATION
7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob. If control knob does
not pop up when released, contact a qualied service technician or gas supplier for
repairs.
Note: If pilot goes out, repeat steps 2
through 6. This heater has a safety interlock system. Wait one (1) minute before
lighting pilot again.
8. Turn control knob counterclockwise
to desired heating level. The main burner
should light. Set control knob to any heat
level between 1 and 5.
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
THERMOSTAT CONTROL OPERATION
The thermostatic control used on this model
differs from standard thermostats. Standard
thermostats simply turn the burner on and off.
The thermostat used on this heater senses the
room temperature. At times the room may ex-
TO TURN OFF GAS TO APPLIANCE
Shutting Off Heater
Turn control knob clockwise to the
OFF position.
MANUAL LIGHTING PROCEDURE
1. Remove front panel.
2. Follow steps 2 through 5 under Lighting Instructions, page 18.
3. With control knob pressed in, strike match.
Hold match to pilot until pilot lights.
WARNING: If input gas
type is NG, make sure NG pilot
burner ignites. If input gas type
is LP, make sure LP pilot burner
ignites.
Natural Gas
Burner
Pilot Air
Inlet Hole
ceed the set temperature. If so, the burner will
shut off. The burner will cycle back on when
room temperature drops below the set temperature. The control knob can be set to any
comfort level between HIGH (5) and LOW (1).
Turn control knob clockwise to the
PILOT position.
4. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob. Follow step 8 under
Lighting Instructions, page 18.
5. Replace front panel.
Ignitor
Electrode
Figure 21 - Pilot
Shutting Off Burner Only
(pilot stays lit)
Thermocouple
Propane/LP
Gas Burner
Pilot Air Inlet Hole
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19200345-01A
Page 20
ELECTRICAL CONNECTION
Thermostat Switch
Grounding Means
Metal Screw
A
FOR OPTIONAL BLOWER KIT
Do not use this heater if any
part of it has been under water.
Immediately call a qualied service technician to inspect the
heater and replace any part of
the electrical system which has
been under water.
GROUNDING INSTRUCTIONS
This heater is for use on 120 volts. The cord
has a plug as shown at A in Figure 22. An
adapter as shown at C is available for connecting three-blade grounding-type plugs to
two-slot receptacles. The green grounding
lug extending from the adapter must be
connected to a permanent ground such as
a properly grounded outlet box. The adapter
should not be used if a three-slot grounded
receptacle is available.
ELECTRICAL WIRING
Cover of
Grounding Pin
B
Grounded
Outlet Box
C
Adapter
(Sold
Separately)
Figure 22 - Grounded Electrical Outlet
FAN OPERATION
To operate the manual unit, turn ON/OFF
switch to the ON position. To operate the
Automatic unit, turn AUTO/O/MAN switch to
the desired position. MAN position will remain
constantly on. AUTO position will be controlled
by the sensor on the fan blower unit. The sensor will be activated when the temperature of
the sensor head reaches the set point of the
switch after the heater is started. To stop the
operation, turn the switch to the O position.
Any electrical re-wiring of this appliance must
be done by a qualied electrician. This wiring
must be done in accordance with local codes
and/or in Canada with the current CSA C22.1 Canadian Electrical Code, and for US installations, the National Electrical Code ANSI/
NFPA NO 70.
WARNING: If repairing or
replacing any electrical component or wiring, the original wire
routing, color coding and securing locations must be followed.
CAUTION: Label all wires
prior to disconnection when
servicing controls. Wiring errors
can cause improper and dangerous operation.
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WARNING: Never attempt to
service heater while it is plugged
in, operating, or hot. Burns and
electrical shock could result.
Only a qualied service person
should service or repair heater.
Verify proper operation after servicing. If any
of the original wire as supplied with the appliance must be replaced, it must be replaced
with a wire of at least a 105º C temperature
rating.
Switch
Black
Green
White
AUTO
O
MAN
Motor
200345-01A20
Page 21
Tipping
INSPECTING BURNERS
IMPORTANT: Owner’s should check pilot ame pattern and burner ame pattern often.
Incorrect ame patterns indicate the need for cleaning (see Care and Maintenance,
page 22) or service.
WARNING: Only a qualied service person should service and
repair heater. This includes maintenance requiring replacement or
alteration of components.
PILOT FLAME PATTERN
Figure 23 shows a correct pilot ame pattern.
Figure 24 shows an incorrect pilot ame pattern. The incorrect pilot ame is not touching
the thermocouple. This will cause the thermocouple to cool, which shuts the heater off.
If pilot ame pattern is incorrect, as shown
in Figure 24
• turn heater off (see To Turn Off Gas to Ap-pliance, page 19)
• see Troubleshooting pages 23 through 26.
WARNING: If yellow tipping
Notice: Do not mistake orange ames with
yellow tipping. Dirt or other ne particles enter
the heater and burn causing brief patches of
orange ame.
Natural Gas
Shown
3-3.5" WC
NG
8-11" WC
LP
Figure 23 - Correct Pilot Flame Pattern
occurs, your heater could produce increased levels of carbon
monoxide. If the burner ame
pattern shows yellow tipping,
follow instructions at bottom of
Natural Gas
Shown
3-3.5" WC
NG
8-11" WC
LP
this page.
BURNER FLAME PATTERN
Figure 25 shows a correct burner ame pattern. Figure 26 shows an incorrect burner
ame pattern. The incorrect burner ame
pattern shows yellow tipping of the ame. It
also shows the ame higher than 1/2 the heat
shield height.
If burner ame pattern is incorrect as shown
in Figure 26:
• turn heater off (see To Turn Off Gas to Ap-pliance, page 19)
• see Troubleshooting pages 23 through 26.
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Figure 24 - Incorrect Pilot Flame Pattern
Figure 25 - Correct Burner Flame Pattern
Yellow
Figure 26 - Incorrect Burner Flame
Pattern
21200345-01A
Page 22
CARE AND MAINTENANCE
WARNING: Turn off heater and let cool before servicing.
CAUTION: You must keep control areas, burner, and circulating
air passageways of heater clean. Inspect these areas of heater before
each use. Have heater inspected yearly by a qualied service technician. Heater may need more frequent cleaning due to excessive lint
from carpeting, bedding material, pet hair, etc.
WARNING: Failure to keep the primary air opening(s) of the
burner(s) clean may result in sooting and property damage.
MAIN BURNER
Periodically inspect all burner ame holes with
the heater running. All slotted burner ame
holes should be open with yellow ame present. All round burner ame holes should be
open with a small blue ame present. Some
BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE
We recommend that you clean the unit every 2,500 hours of operation or every three
months. We also recommend that you keep
the burner tube and pilot assembly clean
and free of dust and dirt. To clean these
parts we recommend using compressed air
no greater than 30 PSl. Your local computer
store, hardware store, or home center may
carry compressed air in a can. You can use
a vacuum cleaner in the blow position. If using compressed air in a can, please follow
the directions on the can. If you don’t follow
ODS/PILOT
Use a vacuum cleaner, pressurized air, or a
small, soft bristled brush to clean.
A yellow tip on the pilot ame indicates dust
and dirt in the pilot assembly. There is a small
pilot air inlet hole about 2" from where the
pilot ame comes out of the pilot assembly
(see Figure 17). With the unit off, lightly blow
air through the air inlet hole. You may blow
through a drinking straw if compressed air is
not available.
Air Passageways
Use a vacuum cleaner or pressurized air to
clean.
burner ame holes may become blocked by
debris or rust, with no ame present. If so,
turn off the heater and let it cool, and remove
blockage or replace burner. Blocked burner
ame holes will create soot.
directions on the can, you could damage the
pilot assembly.
1. Shut off the unit, including the pilot. Allow
the unit to cool for at least thirty minutes.
2. Remove four screws securing front panel.
3. Pull front panel forward.
4. Inspect burner and pilot for dust and dirt.
5. Blow air through the ports/slots and holes
in the burner.
6. Replace front panel using screws removed.
Natural Gas
Burner
Pilot Air
Inlet Hole
Figure 27 - Pilot Inlet Air Hole
Ignitor
Electrode
Pilot Air Inlet Hole
CABINET
• Use a soft cloth dampened with a mild soap
and water mixture.
• Wipe the cabinet to remove dust.
Exterior
Thermocouple
Propane/LP
Gas Burner
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200345-01A22
Page 23
CARE AND MAINTENANCE
MAINTENANCE OF BLOWER MOTOR
Always disconnect the appliance from the
main power supply and allow it to cool
before any servicing operation.
The motors used on the fan heater and ame
blower are pre-lubricated for extended bearing life and require no further lubrication.
However, periodic cleaning/vacuuming of the
appliance around the air intake and exhaust,
as well as the fan heater is recommended. For
heavy or continuous use, periodic cleaning
must be done more frequently. If the heater
blows alternating cold and warm air, check the
fan for free movement and for debris restricting air ow. If the fan does not move freely, the
unit must be turned off and the fan replaced
immediately in order to prevent further damage to the unit.
TROUBLESHOOTING
WARNING: If you smell gas:
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
WARNING: Only a qualied service technician should service and
repair heater. Make sure that power is turned off before proceeding.
Turn off and let cool before servicing.
CAUTION: Never use a wire, needle, or similar object to clean
ODS/pilot. This can damage ODS/ pilot unit.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors.
Note: All troubleshooting items are listed in order of operation.
ProblemPossible CauseCorrective Action
Using natural gas and
pilot will not light.
Pressure Switch
When using natural gas (NG), there is a
pressure switch that acts to turn off the gas
ow to the pilot if the inlet pressure exceeds
9.5" WC. This is to prevent the operation of
the unit on the wrong gas (propane/LP). If your
natural gas supply exceeds 9.5" WC the unit
will not operate. Either contact your gas supplier to check and adjust the inlet pressure or
a qualied service technician can bypass the
pressure switch.
Inlet pressure exceeds
9.5" WC.
Before attempting to bypass the pressure
switch, make sure the type of gas being used
is correct. Check to make sure the connection
tting is in the correct inlet on the regulator.
Refer to Connecting to Gas Supply, page 15.
Only a qualied installer should bypass the
pressure switch. To bypass the pressure
switch locate the set screw on the regulator.
Use a small at bladed screw driver to turn the
set screw counterclockwise 2 turns. This will
bypass the pressure switch function.
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Bypass pressure switch. See
instructions below.
23200345-01A
Page 24
TROUBLESHOOTING
The entire gas delivery piping including connections inside the heater should be leak
tested by the qualied installer. After leak
testing the qualied installer should light the
appliance. Refer to the correct ame pattern
as illustrated on page 21. All ame patterns
should be safely inside the product. If for any
reason they are not, stop use of the appliance
and call for repairs.
Pressure
Switch Set
Screw
Figure 28 - Gas Regulator Pressure
ProblemPossible CauseCorrective Action
When ignitor button is
pressed in, there is no
spark at ODS/pilot.
When ignitor button is
pressed in there is a
spark at ODS/pilot but
no ignition.
1. Ignitor electrode is positioned wrong. Ignitor electrode is broken.
2. Ignitor electrode is not connected to ignitor cable.
3. Ignitor cable is pinched or
wet.
4 Broken ignitor cable.
5. Bad piezo ignitor.
6. Low battery.
1. Gas supply is turned off or
equipment shutoff valve is
closed.
2. Control knob not fully
pressed in while pressing
ignitor button.
3. Air in gas lines when installed.
4. ODS/pilot is clogged.
5.
Incorrect inlet gas pressure or inlet regulator setting is damaged.
6. Control knob not in PILOT
position.
7. Depleted gas supply (propane).
NG
Switch
1. Replace electrode.
2. Replace ignitor cable.
3. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry.
4. Replace ignitor cable.
5. Replace piezo ignitor.
6. Replace battery.
1. Turn on gas supply or open
equipment shutoff valve.
2. Fully press in control knob
while pressing ignitor button.
3. Continue holding down control knob. Repeat igniting operation until air is removed.
4.
Clean ODS/pilot (see Care
and Maintenance, page 22) or
replace ODS/pilot assembly.
5. Check inlet gas pressure or
replace inlet gas regulator.
6. Turn control knob to PILOT
position.
7. Contact local propane/LP
gas company.
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200345-01A24
Page 25
TROUBLESHOOTING
ProblemPossible CauseCorrective Action
ODS/pilot lights but ame
goes out when control
knob is released.
Burner(s) does not light
after ODS/pilot is lit.
Delayed ignition of
burner(s).
Burner backring during
combustion
High yellow ame during
burner combustion
Gas odor during combustion.
Slight smoke or odor during initial operation.
1. Control knob is not fully
pressed in.
2. Control knob is not pressed
in long enough.
3. Equipment shutoff valve is
not fully open.
4. Thermocouple connection is
loose at control valve.
5. Pilot flame not touching
thermocouple, which allows
thermocouple to cool, causing pilot ame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple damaged.
7. Control valve damaged.
1. Burner orice is clogged.
2. Burner orice diameter is too
small.
3. Inlet gas pressure is too low.
1. Manifold pressure is too low.
2. Burner orice is clogged.
1. Burner orice is clogged or
damaged.
2. Burner is damaged.
3. Gas regulator is damaged.
1. Not enough air.
2. Gas regulator is defective.
3. Inlet gas pressure is too low.
1. Foreign matter between
control valve and burner.
2. Gas leak. (See Warning
Statement at top of page 23).
1. Residues from manufacturing process.
1. Press in control knob fully.
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds.
3. Fully open equipment shutoff
valve.
4. Hand tighten until snug, and
then tighten 1/4 turn more.
5. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Care and Maintenance, page
22) or replace ODS/pilot assembly
6. Replace thermocouple.
7. Replace control valve.
1. Clean burner orifice (see
Care and Maintenance, page
22) or replace burner orice.
2. Replace burner orice.
3. Contact local gas supplier.
1. Contact local gas supplier.
2. Clean burner (see Care and Maintenance, page 22) or
replace burner orice.
1. Clean burner orifice (see
Care and Maintenance, page
22) or replace burner orice.
2. Contact customer service.
3. Replace gas regulator.
1.
Check burner for dirt and debris.
If found, clean burner (see Care and Maintenance, page 22).
2. Replace gas regulator.
3. Contact local gas supplier.
1. Take apart gas tubing and
remove foreign matter.
2. Locate and correct all leaks
(see Checking Gas Connec-tions, page 17).
1. Problem will stop after a few
hours of operation.
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25200345-01A
Page 26
TROUBLESHOOTING
ProblemPossible CauseCorrective Action
Heater produces a whistling noise when burner
is lit.
Heater produces a clicking/ticking noise just after
burner is lit or shut off.
White powder residue
forming within burner
box or on adjacent walls
or furniture.
Heater produces unwanted odors.
Heater shuts off in use
(ODS operates).
Gas odor exists even
when control knob is in
OFF position.
Moisture/condensation
noticed on windows.
1. Turning control knob to high
(5) position when burner is
cold.
2. Air in gas line.
3. Air passageways on heater
are blocked.
4. Dirty or partially clogged
burner orice.
1. Metal is expanding while
heating or contracting while
cooling.
1. When heated, the vapors
from furniture polish, wax,
carpet cleaners, etc., turn
into white powder residue.
1.
Heater is burning vapors from
paint, hair spray, glues, etc. See
IMPORTANT statement, page 23.
2. Gas leak. See Warning Statement at the top of page 23.
3 Low fuel supply (propane/LP
gas only).
1. Not enough fresh air is available.
2. Low line pressure.
3. ODS/pilot is partially clogged.
1. Gas leak. See Warning
Statement at top of page 23.
2. Control valve is defective.
1. Not enough combustion/
ventilation air.
1. Turn control knob to low (1)
position and let warm up for
a minute.
2.
Operate burner until air is removed from line. Have gas line
checked by local gas supplier.
1. This is common with most
heaters. If noise is excessive, contact qualied service technician.
1. Turn heater off when using
furniture polish, wax, carpet
cleaner or similar products.
1. Ventilate room. Stop using
odor causing products while
heater is running.
2. Locate and correct all leaks
(see Checking Gas Connec-tions, page 17).
3. Rell supply tank (Propane/
LP models).
1. Open window and/or door for
ventilation.
2. Contact local gas supplier.
3. Clean ODS/pilot (see Care and Maintenance, page 22).
1. Locate and correct all leaks
(see Checking Gas Connec-tions, page 17).
2. Replace control valve.
1. Refer to Air for Combus-tion and Ventilation requirements, page 7.
TECHNICAL SERVICE
You may have further questions about installation, operation, or troubleshooting. If so, contact
ProCom Heating, Inc. at 1-866-573-0674.
When calling, please have your model and serial numbers of your heater ready.
www.usaprocom.com
200345-01A26
Page 27
REPLACEMENT PARTS
1/2" Male Flare x 3/8" Female Pipe
Note: Use only original replacement parts. This will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
parts, call Customer Service toll free at
1-866-573-0674 for referral information.
When calling Customer Service or your dealer,
have ready:
• Your name
• Your address
• Model and serial number of your heater
• How heater was malfunctioning
• Type of gas used (Propane/LP or Natural
gas/NG)
• Purchase date
Usually, we will ask you to return the defective
part to the factory
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s) call Customer Service toll free at
1-866-573-0674 for referral information.
When calling Customer Service have ready:
• Model number of your heater
• The replacement part number
ACCESSORIES
Purchase these heater accessories from your local dealer. If they can not supply these accessories, contact ProCom Heating, Inc. at 1-866-573-0674 for information.
EQUIPMENT SHUTOFF VALVE
For all models. Equipment shutoff valve with
1/8" NPT tap.
Existing Gas Line
22" Flexible
Connector
Brass Shutoff Valve
OPTIONAL FAN KIT - 20UB100B-01
The fan has 3 settings AUTO/OFF/MAN.
Please refer to 20UB100B-01 instructions.
1/2" Male Flare x 1/2" Male Pipe
1/2" Male Flare x 3/8" Male Pipe
INSTALLATION KIT
SERVICE HINTS
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specied heat
• propane/LP gas supply might be low (propane/LP units only)
You may feel your gas pressure is too low. If so, contact your local gas supplier.
When Gas Pressure Is Too Low
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27200345-01A
Page 28
PARTS
MODEL MH30TBFL
3
2
11
4
6
5
10
7
8
9
1
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200345-01A28
Page 29
PARTS
MODEL MH30TBFL
This list contains replaceable parts for your heater. When ordering replacement parts, follow
the instructions listed under Replacement Parts on page 27 of this manual.
IMPORTANT: We urge you to register your product within 10 days of date of installation, complete
with entire serial number which can be found on the rating plate. Please ll out the warranty information above for your personal records. Retain this manual for future reference.
Always specify model and serial numbers when communicating with customer service.
We reserve the right to amend these specications at any time without notice. The only warranty applicable
is our standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
ProCom Heating, Inc. warrants this product to be free from defects in materials and components for ONE
(1) year from the date of rst purchase, provided that the product has been properly installed by a qualied
installer in accordance with all local codes and instructions furnished with the unit, operated and maintained in accordance with all applicable instructions. To make a claim under this warranty, the Bill of Sale
or cancelled check must be presented.
RESPONSIBILITY OF OWNER
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s)
required to restore this heater to proper operating condition. Warranty part(s) MUST be obtained through
ProCom Heating, Inc. who will provide original factory replacement parts. Failure to use original factory
replacement parts voids this warranty.
IMPORTANT: The heater MUST be installed by a qualied installer in accordance with all local codes
and instructions furnished with the unit or the warranty is voided.
WHAT IS NOT COVERED
This warranty does not apply to parts that are not in original condition because of normal wear and tear or
parts that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects
caused by improper installation. Travel, diagnostic cost, labor, transportation and any and all such other
costs related to repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE
OF THE PRODUCT, THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED
WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES. INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO ONE (1)
YEAR ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE. PROCOM HEATING, INC.'S
LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND PROCOM HEATING, INC. SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT.
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of
accidental or consequential damages, the above limitation on implied warranties, or exclusion or limitation
on damages may not apply to you.
This warranty gives you specic legal right, and you may also have other rights that vary from state to state.
ProCom Heating, Inc.
Bowling Green, KY 42101
www.usaprocom.com
1-866-573-0674
200345-01
Rev. A
07/16
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