Procom SSU320RHN-S, SSU320RHN-B, SSU320RHL-GB, SSU320RHL-B, SSU320RHL-G User Manual

Vent Free L.P.& NATURAL

GAS VENT-FREE STOVE

OWNER’S OPERATION AND INSTALLATION MANUAL

WARNING: If the information in this
manual is not followed exactly, a fire or ex­plosion may result causing property
damage, personal injury, or loss of life.

Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.

SSU320RHN-GB

SSU320RHN-B

SSU320RHN-G

SSU320RHN-S

WARNING: Improper installation,

adjustment, alteration, service or main­tenance can cause injury or property
damage. Refer to this manual for correct in­stallation and operational procedures. For
assistance or additional information con­sult a qualified installer, service agency, or
local gas supplier.

WARNING: This is an unvented gas-

fired heater. It uses air (oxygen) from the
room in which it is installed. Provisions
for adequate combustion and ventilation
air must be provided. Refer to Air For
Combustion and Ventilation section on
page 5 of this manual.

Continental Appliance Inc./U.S. Office

5 Musick 4600 Highlands Parkway S.E.

Irvine Suite# D/E

CA 92618 Smyrna GA 30080

SSU320RHL-GB

SSU320RHL-B

SSU320RHL-G

SSU320RHL-S

WHAT TO DO IF YOU SMELL GAS

l Do not try to light any appliance.
l Do not touch any electrical switch; do not use any

phone in your building.

l Immediately call your gas supplier from a neighbor’s

phone. Follow the gas supplier’s instructions.

l If you cannot reach your gas supplier, call the

fire department.
Installation and service must be performed by
a qualified installer, service agency, or local
gas supplier.

This appliance may be installed in an aftermarket*,
permanently located manufactured (mobile) home,
where not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases.

WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM
HEATERS

Water vapor is a by-product of gas combustion. An
unvented room heater produces approximately one
(1) ounce (30)ml of water for every 1,000BTU’S (.
3KW’S) OF gas input per hour, Refer to page 7.

Nanjing PRO-COM Electric Appliance Co., Ltd.

#6 Chuangye Road, High New Tech. Zone,

Great Bridge Road North, Nanjing, 210061, China.

TOLL-FREE NUMBER: 1-877-886-5989

Consumer : Please retain these instruction for
future use.

Installer: Please leave these instructions with the
consumer.

* Aftermarket: Completion of sale, not for purpose of resale,
from the manufacturer.

1

PC-SL035A058-0505

Table of Contents

Safety Information-----------------------------------------------------------------------------------------2
Product Features-------------------------------------------------------------------------------------------------4
Local codes--------------------------------------------------------------------------------------------------------4
Unpacking-----------------------------------------------------------------------------------------------------------4

Air for Combustion & Ventilation--------------------------------------------------------------------------5

Installation----------------------------------------------------------------------------------------------------------7
Connecting To Gas Supply------------------------------------------------------------------------------------8
Checking Gas Connections-----------------------------------------------------------------------------------9
Log Placement---------------------------------------------------------------------------------------------------10
Operating Heater-------------------------------------------------------------------------------------------------11

Cleaning and Maintenance----------------------------------------------------------------------------------14

Specification------------------------------------------------------------------------------------------------------16

Troubleshooting---------------------------------- ----------------------------------------------------------------17

Parts Breakdown & Parts List--------------------------------------------------------------------------------20

SAFETY INFORMATION

Make certain you read and understand
all warnings. Keep this manual for
reference. It is your guide to safe and
proper operation of this heater.

IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, operate,
or service this heater. Improper use
of this heater can cause serious in­jury or death from burns, fire,
explosion, electrical shock, and
carbon monoxide poisoning.

DANGER: Carbon monoxide

poisoning may lead to death!

WARNING

When used without fresh air, heater
may give off CARBON MONOXIDE, an
odorless, poisonous gas.

DO NOT INSTALL HEATER UNTIL ALL
NECESSARY PROVISIONS ARE MADE
FOR COMBUSTION AND VENTILATION
AIR. CONSULT THE WRITTEN IN­STRUCTIONS PROVIDED WITH THE
HEATER FOR INFORMATION CON­CERNING COMBUSTION AND VENTI­LATION AIR. IN THE ABSENCE OF
INSTRUCTIONS. REFER TO THE NA-

TIONAL FUEL GAS CODE. ANSI Z223.

1. SECTION 5.3 OR APPLICABLE LO-

CAL CODES.

This heater is equipped with a PILOT
LIGHT SAFETY SYSTEM designed to

turn off the heater if not enough fresh
air is available

DO NOT TAMPER WITH PILOT LIGHT
SAFETY SYSTEM!

If heater shuts off, do not relight until
you provide fresh air.
If heater keeps shutting off have it ser­viced . Keep burner and control com­partment clean.

CARBON MONOXIDE POISONING
MAY LEAD TO DEATH!

Early signs of carbon monoxide poison­ing resemble the flu with headache,
dizziness and/or nausea. If you have
these signs, heater may not be work­ing properly. Get fresh air at once! Have
heater serviced. Some people - preg­nant women, persons with heart or lung
disease, anemia, those under the in­fluence of alcohol, those at high alti­tude - are more affected by carbon mon-

oxide than others.

Natural and Propane/LP Gas: Natural
and Propane/LP gas is odorless. An
odor-making agent is added to the gas.
The odor helps you detect a gas leak.
However, the odor added to the gas can
fade. Gas may be present even though
no odor exists.

WARNING: Any change to this
fireplace or its controls can be
dangerous.

WARNING

Models SSU320RHN is equipped for
Natural gas. Field conversion is not
permitted.

Models SSU320RHL is equipped for
propane gas. Field conversion is not
permitted.

WARNING: Do not allow fans to
blow directly into the heater. Avoid any
drafts that alter burner flame patterns.
Ceiling fans can create drafts that al­ter burner flame patterns. Altered
burner patterns can cause sooting.

WARNING: Do not use a blower
insert, heat exchanger insert, or other
accessory not approved for use with
this heater.

Due to high temperatures, the appli­ance should be located out of traffic
and away from furniture and
draperies.

Heater becomes very hot when run­ning . Keep children and adults away
from hot surfaces to avoid burns or
clothing ignition. Heater will remain
hot for a time after shutoff. Allow
surfaces to cool before touching.

2

SAFETY INFORMATION

Continued

Do not place clothing or other
flammable material on or near the
appliance. Never place any objects
in the heater.

Carefully supervise young children
when they are in the room with the
heater.

You must operate this heater with
the heater door with screen in place.
Make sure the heater door with
screen is in place before running
heater.

Keep the appliance area clear and
free from combustible materials,
gasoline, and other flammable va­pors and liquids.

WATER VAPOR: A BY-PRODUCT OF
UNVENTED ROOM HEATERS

Water vapor is a by-product of gas
combustion. An unvented room heater
produces approximately one (1)
ounce (30ml) of water for every 1,000
BTU’s (.3kw’s) of gas input per hour.
Unvented room heaters are intended
as supplemental heat (a room) rather
that a primary heat source (an entire
house) in most supplemental heat
applications, the water vapor does not
create a problem, in most applications
the water vapor enhances the low hu­midity atmospheres experienced dur­ing cold weather.
The following steps will help insure
that water vapor does not become a
problem.

1. Be sure the heater is sized properly
for the application, including ample
combustion air and circulation of the
air.

2. If high humidity is experienced, a
dehumidifier may be used to help
lower the water vapor content of the
air.

3. Do not use an unvented room
heater as the primary heat source.

1. This appliance is only for use with
the type of gas indicated on the rat­ing plate. This appliance is not con­vertible for use with other gases.

2. Do not place Propane/LP supply tank
(s) inside any structure. Locate Pro­pane/LP supply tank(s) outdoors.

3. If you smell gas

lShut off gas supply.
lDo not try to light any appliance.
lDo not touch any electrical switch:

do not use any phone in
your building.
lImmediately call your gas supplier

from a neighbor’s phone.

Follow the gas supplier’s

instructions.
lIf you cannot reach your gas
supplier, call the fire department.

4. This heater shall not be installed in
a bedroom or bathroom.

5. Do not use this heater as a wood­burning heater. Use only the logs
provided with the heater.

6. Do not add extra logs or ornaments
such as pine cones, vermiculite, or
rock wool. Using these added items
can cause sooting. Do not add lava
rock around base. Rock and debris
could fall into the control area of
heater. After servicing, always re­place screen before operating
heater.

7. This heater is designed to be
smokeless. If logs ever appear to
smoke, turn heater off and call a
qualified service person. Note: Dur­ing initial operation, slight smoking
could occur due to log curing and
heater burning manufacturing
residues.

8. To prevent the creation of soot, fol­low the instructions in Cleaning and

Maintenance.

9. This heater needs fresh air ventila­tion to run properly. This heater has
an Oxygen Depletion Sensing
(ODS) safety shutoff system. The
ODS shuts down the heater if not
enough fresh air is available. See

Air for Combustion and Ventilation,

pages 5 through 6. If heater keeps
shutting off, see Troubleshooting,
pages 17 through 19.

10. Keep all air openings in front and
bottom of heater clear and free of
debris. This will insure enough air
for proper combustion.

11. If heater shuts off. Do not relight un­til you provide fresh, outside air. If
heater keeps shutting off, have it
serviced.

12. Do not run heater:

l Where flammable liquids or
vapors are used or stored.
lUnder dusty conditions.

13. Before using furniture polish, wax,
carpet cleaner, or similar products,
turn heater off. If heated, the vapors
from these products may create a
white powder residue within burner
box or on adjacent walls or furniture.

14. Do not use this heater to cook food
or burn paper or other objects.

15. Do not use heater if any part has
been under water. lmmediately call
a qualified service technician to in­spect the room heater and to re­place any part of the control system
and any gas control which has
been under water.

16. Turn off and unplug heater and let
cool before servicing. Only a quali­fied service person should service
and repair heater.

17. Operating heater above elevations
of 4,500 feet could cause pilot
outage.

18. Do not operate heater if any log is
broken. Do not operate heater if a
log is chipped (dime-sized or
larger).

19. To prevent performance problems,
do not use Propane/LP fuel tank of
less than 100 lbs. capacity.

3

SAFETY INFORMATION

Continued

QUALIFIED INSTALLING AGENCY

Installation and replacement of gas
piping, gas utilization equipment or ac­cessories and repair and servicing of
equipment shall be performed only by
a qualified agency. The term “qualified
agency” means any individual, firm,
corporation, or company that either in
person or through a representative is
engaged in and is responsible for (a)
the installation, testing, or replacement
of gas piping or (b) the connection,
installation, testing, repair, or servicing
of equipment; that is experienced in
such work; that is familiar with all pre­cautions required, and that has com­plied with all the requirement of the au­thority having jurisdiction.

PRODUCT FEATURES

SAFETY PILOT

This heater has a pilot with an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS/pilot is a required fea­ture for vent-free room heaters. The
ODS/pilot shuts off the heater if there is
not enough fresh air.

AUTOMATIC IGNITION SYSTEM

This heater is equipped with an auto­matic control system.
This system requires no matches, or
batteries to light heater.

THERMOSTATIC HEAT CONTROL
MODULE

This heater has a control module with
a thermostat sensing bulb. SET TEMP
with remote control. This results in the
greatest heater comfort and may re­sult in lower gas bills.

MANUAL OVERRIDE CONTROL

SYSTEM

This heater has two operation
functions: Remote Control and
Manual Override Control. The Remote
Control has a transmitter, which re­quires three AAA batteries and elec­tric power outlet to operate. If no elec­tric power is available, then you can
operate the heater by manual
override.

LOCAL CODES

This heater is designed for vent free
operation. Some state and local codes
prohibit the use of vent-free gas
heaters.
lnstall and use heater with care. Fol­low all local codes. In the absence of
local codes, use the latest edition of
The National Fuel Gas Code, ANSI
Z223.1, also known as NFPA 54*.
*Available from:
American National Standards
lnstitute, lnc.
1430 Broadway
New York, NY 10018
National Fire Protection
Association, lnc.
Batterymarch Park
Quincy. MA 02269

PRODUCT IDENTIFICATION

State of Massachusetts: The instal-

lation must be made by a licensed
plumber or gas fitter in the Common­wealth of Massachusetts.
Sellers of unvented propane or natu­ral gas-fired supplemental room heat­ers shall provide to each purchaser a
copy of 527 CMR 30 upon sale of the
unit.
In the state of Massachusetts,
unvented propane or natural gas-fired
space heaters shall be prohibited in
bedrooms and bathrooms.

In the State of Massachusetts the
gas cock must be a “T” handle
type. The State of Massachusetts
requires that a flexible appliance
connector cannot exceed three
feet in length.

UNPACKING

1. Remove top inner pack.

2. Tilt carton so that stove is upright.

3. Remove protective side packaging.

4. Slide stove out of carton.

5. Remove protective plastic wrap.

6. Rotate door handle and open door.

7. Remove log set by cutting plastic

ties.

8. Carefully unwrap log.

9. Check for any shipping damage. If

stove or logs are damaged,
promptly inform dealer where you
bought stove.

Figure 1- Vent Free Gas Stove

4

AIR FOR COMBUSTION AND VENTILATION

WARNING: This heater

shall not be installed in a confined
space or unusually tight con­struction unless provisions are
provided for adequate combus­tion and ventilation air. Read the
following instructions to insure
proper fresh air for this and other
fuel-burning appliances in your
home.

PROVIDING ADEQUATE

VENTILATION

The following are excerpts from National
Fuel Gas Code, NFPA 54/ANSI Z223.
1, Section 5.3, Air for Combustion and
Ventilation.

All spaces in homes fall into one of
the three following ventilation
classifications:

1. Unusually Tight Construction

2. Unconfined Space

3. Confined Space
The information on pages 5 through 6
will help you classify your space and
provide adequate ventilation.

Confined and Unconfined Space

The National Fuel Gas Code, ANSI Z223.
1 defines a confined space as a space

whose volume is less than 50 cubic
feet per 1,000 Btu per hour (4.8 m3 per
kw) of the aggregate input rating of all
appliances installed in that space and
an unconfined space as a space whose
volume is not less than 50 cubic feet
per 1,000 Btu per hour (4.8 m3 per kw)
of the aggregate input rating of all ap­pliances installed in that space. Rooms
communicating directly with the space
in which the appliances are installed*,
through openings not furnished with
doors, are considered a part of the un­confined space.

This heater shall not be installed in a
confined space or unusually tight con­struction unless provisions are pro­vided for adequate combustion and
ventilation air.

* Adjoining rooms are communicat­ing only if there are doorless passage­ways or ventilation grills between them.

Unusually Tight Construction

The air that leaks around doors and
windows may provide enough fresh air
for combustion and ventilation.
However, in buildings of unusually tight
construction, you must provide addi­tional fresh air.
Unusually tight construction is defined
as construction where:
a) Walls and ceilings exposed to the

outside atmosphere have a continu­ous water vapor retarder with a rat­ing of one perm (6×10
sec-m2) or less with openings
gasketed or sealed and

b) Weather stripping has been added

on openable windows and doors

and

c) Caulking or sealants are applied to

areas such as joints around window
and door frames, between sole
plates and floors, between wall ceil­ing joints, between wall panels, at
penetrations for plumbing,
electrical, and gas lines, and at other

openings.
If your home meets all of the three cri­teria above, you must provide additional
fresh air. See Ventilation Air From
Outdoors.
If your home does not meet all of the
three criteria above, proceed to Deter-

mining Fresh-Air Flow For Heater
Location.

-11

kg per pa-

DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION

Determining if You Have a Confined or Unconfined Space

Use this worksheet to determine if you have a confined or unconfined space.
Space: Includes the room in which you will install heater plus any adjoining rooms with doorless passageways
or ventilation grills between the rooms.

1. Determine the volume of the space (length×width×height).
Length×Width×Height= cu.ft. (volume of space)
Example: Space size 20ft. (length)×16ft.(width)×8ft. (ceiling height)=2560cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total

volume of the space.

2. Divide the space volume by 50 cubic feet to determine the maximum Btu/Hr the space can support.
(volume of space)÷50 cu. ft.=(Maximum Btu/Hr the space can support)
Example: 2560 cu. ft. (volume of space)÷50 cu.ft.=51.2 or 51,200(maximum Btu/Hr the space can support)

5

3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free heater Btu/Hr
Gas water heater* Btu/Hr
Gas furnace Btu/Hr
Vented gas heater Btu/Hr
Gas heater logs Btu/Hr

Example:
Gas water heater 30,000 Btu/Hr
Vent-free heater + 26,000 Btu/Hr

Total = 56,000 Btu/Hr
Other gas appliances* + Btu/Hr
Total = Btu/Hr

*Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and
vents to the outdoors.

4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used.

Btu/Hr (maximum the space can support)
Btu/Hr (actual amount of Btu/Hr used)
Example : 51,200 Btu/Hr(maximum the space can support)

56,000 Btu/Hr(actual amount of Btu/Hr used)
The space in the above example is a confined space because the actual Btu/Hr used is more than the
maximum Btu/Hr the space can support.
You must provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the extra space provides an unconfined space,
remove door to adjoining room or add ventilation grills between rooms. See Ventilation Air From Inside Building.
B. Vent room directly to the outdoors. See Ventilation Air From Outdoors .
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.

If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an
unconfined space. You will need no additional fresh air ventilation.

NOTE: If the area in which the heater may be operated is smaller than that defined as an unconfined space or if the
building is of unusually tight construction, provide adequate combustion and ventilation air by one of the methods
described in the National Fuel Gas Code, ANSI Z223.1, Section 5.3 or applicable local codes.

Ventilation Air From lnside Building

This fresh air would come from an adjoining unconfined
space. When ventilating to an adjoining unconfined space,
you must provide two permanent openings: one within
12" of the ceiling and one within 12" of the floor on the
wall connecting the two spaces (see options 1 and 2,
Figure 2). You can also remove door into adjoining room
(see option 3, Figure 2). Follow the National Fuel Gas

Code. NFPA 54/ANSI Z223.1, Section 5.3, Air for Com­bustion and Ventilation for required size of ventilation grills

or ducts.

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation grills or ducts.
You must provide two permanent openings: one within
12" of the ceiling and one within 12" of the floor. Connect
these items directly to the outdoors or spaces open to
the outdoors. These spaces include attics and crawl
spaces. Follow the National Fuel Gas Code, NFPA 54/

ANSI Z223.1, Section 5.3, Air for Combustion and Ven­tilation for required size of ventilation grills or ducts.

IMPORTANT: Do not provide openings for inlet or outlet
air into attic if attic has a thermostat-controlled power
vent. Heated air entering the attic will activate the power
vent.
Rework worksheet, adding the space of the adjoining
unconfined space. The combined spaces must have
enough fresh air to supply all appliances in both spaces.

Figure 2 -Ventilation Air from Inside Building

6

Figure 3 -Ventilation Air from Outdoors

INSTALLATION

NOTICE: This heater is intended

for use as supplemental heat. Use this
heater along with your primary heat­ing system. Do not install this heater
as your primary heat source. If you
have a central heating system, you
may run system’s circulating blower
while using heater. This will help cir­culate the heat throughout the house.
In the event of a power outage, you
can use this heater as your primary
heat source.

IMPORTANT: Installing heater in
rooms without enough ventilation air
may cause mildew to form from too
much moisture. See Air for Combus­tion and Ventilation, pages 5 and 6.

WARNING: A qualified service
person must install heater. Follow all
local codes.

WARNING

Electrical Grounding Instructions

This appliance is equipped with a
three-prong (grounding) plug for your
protection against shock hazard and
should be plugged directly into a
properly grounded three-prong
receptacle.

WARNING: Never install the

heater

l in a bedroom or bathroom
l in a recreational vehicle
l where curtains, furniture, clothing,

or other flammable objects are less
than 42 inches from the front, top, or
sides of the heater

l in high traffic areas
l in windy or drafty areas

WARNING: Maintain the mini-
mum clearances. If you can, provide
greater clearances from floor,
ceiling, and adjoining side and back
walls.

Figure 4 -Minimum Clearance to Wall and Ceiling

CAUTION: This heater creates
warm air currents. These currents
move heat to wall surfaces next to
heater. Installing heater next to vinyl
or cloth wall coverings or operating
heater where impurities (such as
tobacco smoke, aromatic candles,
cleaning fluids, oil or kerosene
lamps, etc.) in the air exist, may dis­color walls.

CHECK GAS TYPE

Be sure your gas supply is right for
your heater. Otherwise, call dealer
where you bought the heater for proper
type heater.

CLEARANCES TO COMBUSTIBLES

Carefully follow the instructions below.
This stove is a freestanding unit
designed to set directly on the floor.

IMPORTANT: You must maintain mini­mum wall and ceiling clearances dur­ing installation. The minimum clear­ances are shown in Figure 4. Measure
from outermost point of stove top.

If heater is installed directly on
carpeting, tile or other combustible
material, other than wood flooring, the
heater shall be installed on a metal or
wood panel extending the full width and
depth of the heater.

7

INSTALLATION

Continued

Minimum Wall and Ceiling Clearances

(see Figure 4)
A. Clearances from outermost point of

stove top to any combustible side
wall should not be less than 12
inches.

B. Clearances from outermost point

of stove top to any combustible
back wall should not be less than
6 inches (lncludes corner
installations).

C. Clearances from the stove top to the

ceiling should not be less than 48
inches.

CONNECTING TO GAS
SUPPLY

WARNING: A qualified service

person must connect heater to gas
supply. Follow all local codes.

CAUTION: Use only new, black iron or steel pipe.

Internally-tinned copper tubing may be used in certain
areas. Check your local codes. Use pipe of 1/2" diameter
or greater to allow proper gas volume to heater. If pipe is

too small, undue loss of pressure will occur.

CAUTION: Use pipe joint sealant that is resistant to

gas (PROPANE or NG).

CAUTION: Avoid damage to regulator. Hold gas regu-
lator with wrench when connecting into gas piping and/or
fittings.

INSTALLATION ITEMS NEEDED

Before installing heater, make sure you have the items listed
below.

l piping (check local codes)
l sealant (resistant to propane/LP gas)
l equipment shutoff valve*
l test gauge connection*
l sediment trap
l tee joint
l pipe wrench
l flexible gas hose. (Check local codes)

WARNING: This appliance re­quires a 3/8" NPT (National Pipe
Thread) inlet connection to the pres­sure regulator.

WARNING: Never connect heater
to private (non-utility) gas wells. This
gas is commonly known as wellhead
gas.

WARNING: Do not over tighten

gas connections

CAUTION: Never connect heater
directly to the gas supply. This heater
requires an external regulator (not
supplied). lnstall the external regu­lator between the heater and gas
supply.

*A CSA design-certified equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge connection.
Purchase the optional CSA design-certified equipment
shutoff valve from your dealer.

The installer must supply an external regulator. The external
regulator will reduce incoming gas pressure. If you do not
reduce incoming gas pressure, heater regulator damage could
occur. lnstall external regulator with the vent pointing down as
shown in Figure 6. Pointing the vent down protects it from
freezing rain or sleet.

Figure 5 - Gas Regulator Location For Gas inlet Connection

8

LP Models:
11” -14” W.C. supply pressure
Gas supplier provides external
regulator for propane gas.

Figure 6 - External Regulator With

Vent Pointing Down

NG Models:
5”-10.5” W.C. supply pressure
Gas supplier provides external regu­lator for natural gas.

* Purchase the optional CSA design­certified equipment shutoff valve from
your dealer.
** Minimum inlet pressure for purpose
of input adjustment.

In the State of Massachusetts the
gas cock must be a T handle type.
The State of Massachusetts re­quires that a flexible appliance con­nector cannot exceed three feet in
length.

Installation must include an equip­ment shutoff valve, union, and plugged
1/8" NPT tap. Locate NPT tap within
reach for test gauge hook up. NPT tap
must be upstream from heater (see
Figure 7).

IMPORTANT: Install equipment
shutoff valve in an accessible location.
The equipment shutoff valve is for turn­ing on or shutting off the gas to the
appliance. Apply pipe joint sealant
lightly to male threads. This will pre­vent excess sealant from going into
pipe. Excess sealant in pipe could re­sult in clogged heater valves.

We recommend that you install a sedi­ment trap in supply line as shown in
Figure 7. Locate sediment trap where
it is within reach for cleaning. Install in
piping system between fuel supply and
heater. Locate sediment trap where
trapped matter is not likely to freeze. A
sediment trap traps moisture and
contaminants. This keeps them from
going into heater controls. If sediment
trap is not installed or is installed
incorrectly, heater may not run properly.

CHECKING GAS
CONNECTIONS

WARNING: Test all gas piping
and connections for leaks after install­ing or servicing. Correct all
leaks at once.

WARNING: Never use an open
flame to check for a leak. Apply a mix­ture of liquid soap and water to all
joints. Bubbles forming show a leak.
Correct all leaks at once.

CAUTION: Make sure external
regulator has been installed between
gas supply and heater. See guidelines
under Connecting to Gas Supply.

Figure 8 - Equipment Shutoff Valve

Pressure Testing Gas
Supply Piping System

Test Pressures In Excess Of 1/2
PSIG(3.5kPa)

1. Disconnect heater with its appliance
main gas valve (control valve) and
equipment shutoff valve from gas
supply piping system. Pressures in
excess of 1/2 PSIG will damage
heater regulator.

2. Cap off open end of gas pipe where
equipment shutoff valve was
connected.

3. Pressurize supply piping system by
either using compressed air or open­ing gas supply tank valve.

4. Check all joints of gas supply piping
system. Apply mixture of liquid soap
and water to gas joints. Bubbles
forming show a leak.

5. Correct all leaks at once.

6. Reconnect heater and equipment
shutoff valve to gas supply. Check re­connected fittings for leaks.

Test Pressures Equal To or Less
Than 1/2 PSIG(3.5 kPa)

1. Close equipment shutoff valve (see
Figure 8).

2. Pressurize supply piping system by
either using compressed air or open­ing natural supply tank valve.

3. Check all joints from gas meter to
equipment shutoff valve (see Figure

9). Apply mixture of liquid soap and
water to gas joints. Bubbles forming
show a leak.

4. Correct all leaks at once.

Figure 7 - Gas Connection

Pressure Testing Heater
Gas Connections

1. Open equipment shutoff valve (see
Figure 8).

2. Open gas supply tank valve.

3. Make sure control knob of heater is in
the OFF position.

4. Check all joints from equipment
shutoff valve to control valve (see Fig­ure 9). Apply mixture of liquid soap
and water to gas joints. Bubbles
forming show a leak.

9

Pressure Testing Heater Gas
Connections

Continued

5. Correct all leaks at once.

6. Light heater (see Operating Heater).
Check all other internal joints for
leaks.

7. Turn off heater (see To Turn Off Gas
Appliance).

Figure 10- Installing Log Set

(Top View)

FIG (1)

FIG (5)
STEP 4: Place log 4 on log 1 and log 3,
as shown.
Note: Log 4 will contact inside of
heater.

Figure 9 - Checking Gas Joints

LOG PLACEMENT

WARNING: Failure to position
the parts in accordance with these
diagrams or failure to use only parts
specifically approved with this heater
may result in property damage or
personal injury.

CAUTION: After installation and
periodically thereafter, check to en­sure that no yellow flame comes in
contact with any log. With the heater
set to High, check to see if yellow
flames contact any log. If so, reposi­tion logs according to the log instal­lation instructions in this manual. Yel­low flames contacting logs will cre­ate soot.

FIG (2)
STEP 1: Install log 1 onto the two slots
in the rear plate.

FIG (3)
STEP 2: Install log 2 onto the two slots
in the middle plate.

FIG (6)
STEP 5: Insert the recessed hole on
the bottom of log 5 onto the pin on log
1, with the other end of log 5 placed
on log 4, as shown.

FIG (7)
STEP 6: Place log 6 on log 1 and log

3.
Note: Log 6 will contact inside of
heater.

It is very important to install the logs
exactly as instructed. Do not modify
logs. Only use logs supplied with
heater.

Make sure log sits flat on firebox floor.

IMPORTANT: Make sure log does not
cover any burner ports (see Figure 10).

FIG (4)
STEP 3: Insert the two pins on the bot­tom of log 3 into the two holes on fire­box floor.

10

FIG (8)
STEP 7: Insert the recessed hole on
the bottom of log 7 onto the pin on log
2, with the other end placed on log 3.

OPERATING HEATER

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not fol-
low these instructions exactly, a fire

or explosion may result causing

property damage, personal injury or

loss of life.

CAUTION: Do not try to adjust

heating levels by using the equip-

ment shutoff valve.

NOTICE: During initial opera-

tion of new heater, logs will give

off a paper-burning smell. Orange

flame will also be present. Open a

window to vent smell. This will only

last a few hours.

A. This appliance is equipped with an

ignition device which automatically
lights the pilot. Do not try to light the
pilot by hand.

B. BEFORE LIGHTING smell all

around the appliance area for gas.
Be sure to smell next to the floor
because some gas is heavier than
air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS

l Do not try to light any appliance.
l Do not touch any electrical switch; do

not use any phone in your building.

l Immediately call your gas supplier

from a neighbor’s phone. Follow the
gas supplier’s instructions.

l If you cannot reach your gas supplier,

call the fire department.

C. Use only your hand to push control.

Never use tools. If the appliance
does not operate, don't try to repair
it, call a qualified service technician
or gas supplier. Force or attempted
repair may result in a fire or
explosion.

D. Do not use this appliance if any part

has been under water. Immediately
call a qualified service technician to
inspect the appliance and to replace
any part of the control system and
any gas control which has been un­der water.

Figure 11 - Manual ON/OFF

Button Location

(With access panel removed)

Figure 12 - On/Off Switch

Function of Manual ON/OFF Button and
Power ON/OFF Switch

If your remote transmitter is lost or does

not function, you can press the

Manual ON/OFF Button on front of

heater in order to manually operate your

heater. (See Figure 11)

Note: To operate your heater the ON/
OFF switch on back of heater must
be in the ON position. The RED light
on the front of heater indicates there
is electrical power to your heater
when the ON/OFF switch is in the ON
position. The GREEN light on the
front of heater indicates the pilot light
is ON. (See Figure 12)

REMOTE CONTROL

OPERATING INSTRUCTION

Note: If operating by remote control,
you must set the Control Knob on
ELECTRIC position. (See Figure 11) Do
not set the control knob between the
locked position, otherwise there will
be no power to the heater.

1. STOP! Read the safety information
above.

2. Disconnect or turn off all electric
power to heater.

3. This appliance is equipped with an
ignition device which automatically
lights the pilot. Do not try to light the
pilot by hand.

4. Wait five (5) minutes to clear out any
gas. Then smell for gas around
heater including near floor. If you
smell gas, STOP! Follow “ B” in the
safety information above. If you don’t
smell gas, go to the next step.

5. Plug into a properly grounded three­prong receptacle, and install three
AAA batteries in remote. A high pitch
sound will occur and red power light
on front of heater will be lit.

6. Make sure Control Knob is in Electric
Position.

7. Point remote at bottom front of
heater, press IGN/OFF button, an
electric spark will ignite the pilot, and
green light on front of heater will be
lit.

Note: When operating heater for the

first time, the ignition period may be
30 seconds or longer. This will al­low air to exit from the gas system.

Note: The pilot is located on back of

front burner. If pilot does not stay lit,
contact a qualified service person
or gas supplier for repairs.

Note: If the appears on the control

board, press the button, then
press LOCK button to unlock.

Note: Please wait for one minute
to light again after shutting off
heater.

11

OPERATING HEATER

Continued

8. Press BURNER button for desired
burner operation.

AUTO: Burner will automatically turn

on and off.

MAN: Burner operates continuously.

9. If the appliance will not operate, fol­low the instructions “To Turn Off Gas
To Appliance” and call your service
technician or gas supplier.

Fig 13 - Front of Remote Control

Fig 14 - Back of Remote Control

(cover removed)

TO TURN OFF GAS

TO APPLIANCE

Shut off heater

1. Press the IGN/OFF button.

2. Set Switch on OFF position or un-

plug the electric power to the heater.
(See Figure 12)

SETTING CLOCK

Press CLOCK button for hours or

minutes. Press or for correct time.

Press CLOCK button again to set time.

Fig 15 - Control board

SETTING TIMER

1. AUTO ON:
With burner off, press TIMER button.
Then press or to change to the
scheduled time, then press the TIMER
button again, the TIMER starts timing
and the TIMER will flash and the green
operation light flashes. Burner will au­tomatically come on at set time.

2. AUTO OFF:
With burner operating, press TIMER
button. Then press or to change
to the scheduled time, then press the
TIMER button again, the TIMER starts
timing and the TIMER will flash and the
green operation flashes. Burner will au­tomatically shut off at set time.

SETTING TEMPERATURE

With burner is on “Auto” position, press

or to change to the desired

temperature.

LOCKING REMOTE CONTROL
(child proof)

1.Key press locking:

Press LOCK button, a symbol will
appear on the LCD.

2.Key-press unlocking:

Press ▼, then press LOCK button to
unlock.

OPERATING FAN

Press FAN button for desired fan
operation.
AUTO: Blower will come on several
minutes after burner comes on and will
go off several minutes after burner goes
off.
MAN: Blower operates continuously.
OFF: Blower is off.

MANUAL OPERATING
INSTRUCTIONS

We provide the manual control sys-

tem just in case of power shortage.

Install battery for Manual Ignitor:

1. Unscrew the ignitor cap.

2. Insert a AAA type battery with its an­ode (“+”) pointing out.

3.Screw the ignitor cap back.

Note: We recommend that the battery

be taken out of the ignitor when the

power supply gets right.

LIGHTING INSTRUCTIONS

If power is off, you can operate the
fireplace manually.

1. STOP! Read the safety information
on page 11.

2. Check that gas supply to heater is
on.

3. Open bottom front access panel.

4. Push in gas Control Knob slightly
and turn clockwise to the OFF
position. If Control Knob is on ELEC­TRIC position, press in the Control
Knob and turn counterclockwise
to OFF position.

NOTE: Knob cannot be turned from

PILOT/IGN to “OFF” unless knob is
pushed in slightly. Do not force.

12

MANUAL OPERATING
INSTRUCTIONS

Continued

5. Wait five (5) minutes to clear out
any gas. Then smell for gas, in­cluding near the floor. If you smell
gas, STOP! Follow “B” in the safety
information on page 11. If you do
not smell gas, go to the next step.

6. Push in gas control slightly and
turn counterclockwise to PI­LOT/IGN and depress for five (5)
seconds.

NOTE: The first time that the

heater is operated after connect­ing the gas supply, the control
knob should be depressed for
about thirty (30) seconds. This will
allow air to bleed from the gas
system.

7. With Control Knob pressed in, push
and release the ignitor button.
This will light the pilot. If needed,
keep pressing ignitor button until
pilot lights.

8. Keep Control Knob depressed for
ten (10) seconds after lighting
pilot. If pilot goes out, repeat steps
6, 7 and 8.

9. Turn counterclockwise to “ON”
position. Do not operate between
locked positions.

TO TURN OFF GAS

TO APPLIANCE

Push in gas Control Knob slightly and
turn clockwise the OFF position. Do
not force.

When electric power is available and
electric operation is desired, turn clock­wise to OFF position for one minute.
Then press down knob and rotate clock­wise to ELECTRIC position.

Do not operate between locked
position.

MANUAL LIGHTING

PROCEDURE
(match light)

1. Open front door.

2. Follow steps 1 through 5 under

MANUAL OPERATING Lighting
Instructions.

3. With Control Knob in PILOT/IGN
position, strike match, and hold
near pilot. Press in Control Knob,
pilot should light.

4. Keep Control Knob pressed in for 30
seconds after lighting pilot. After 30
seconds, release Control Knob. Fol­low step 9 under MANUAL OPER-

ATING Lighting Instructions.

Figure 16 - Manual Control

13

INSPECTING FLAME PATTERN

Check pilot flame pattern and burner

flame patterns often.

PILOT FLAME PATTERN

Figure 17 shows a correct pilot flame

pattern. Figure 18 shows an incorrect

pilot flame pattern. The incorrect pilot

flame is not touching the thermocouple.

This will cause the thermocouple to

cool. When the thermocouple cools, the

heater will shut down. If pilot flame pat-

tern is incorrect, as shown in Figure

18.
l Turn heater off (see TO TURN
OFF GAS TO APPLIANCE)
l See troubleshooting

Figure 17 - Correct Pilot Flame

Pattern

Figure 19 - Correct Flame Pattern

with heater set to High Flame

Figure 20 - Incorrect Flame Pattern

with heater set to High Flame

CLEANING AND MAIN-

TENANCE

WARNING: Disconnect power be-

fore attempting any maintenance or
cleaning to reduce the risk of fire , elec­tric shook or personal injury. Turn off
heater and let cool before cleaning.

DISCONNECT WIRING OR CONTROL
MODULE

1. Remove screws from the rear con­trol panel, take out thermostat sens­ing bulb from the clip, then discon­nect the wires from control module.

2. Remove two screws and hex nuts,
securing control module. When
installing, reverse the steps above.
(See Figure 21 and Figure 25)

Figure 21 - Control Module Access

DISCONNECT FAN

1.Remove screws from the fan bracket
panel, pull the fan bracket panel out
to remove. Disconnect two wires
from fan T-stat Switch.

2.Mark or tag each wire removed for
its exact reconnection. Remove the
four screws from the fan. When
installing, reverse the steps above.
(See Figure 22 and Figure 25)

Figure 18 - Incorrect Pilot Flame

Pattern

BURNER FLAME PATTERN

Figure 19 shows a correct burner flame

pattern. Figure 20 shows an incorrect

burner flame pattern. If burner flame is

incorrect:
l Turn heater off (see TO TURN OFF

GAS TO APPLIANCE)

l See troubleshooting

WARNING: Failure to keep pri­mary/air openings of burners clean
may result in sooting and property
damage.

CAUTION: Label all wires prior to
disconnection when servicing

controls. Wiring errors can cause im­proper and dangerous operation.
Verify proper operation after servicing.

CAUTION: You must keep control
areas, burner, and circulating air pas-

sageways of heater clean. Inspect

these areas of heater before each

use. Have heater inspected yearly by

a qualified service person. Heater

may need more frequent cleaning due

to excessive lint from carpeting, bed-

ding material, pet hair, etc.

14

Figure 22 - Fan Access

CLEANING BURNER INJECTOR
HOLDER AND PILOT AIR INLET HOLE

We recommend that you clean the unit
every 2,500 hours of operation or every
three months.

The primary air inlet holes allow the
proper amount of air to mix with the
gas. This provides a clean burning
flame. Keep these holes clear of dust,
dirt, lint, and pet hair. Clean these air
inlet holes prior to each heating
season. Blocked air holes will create
soot. We recommend that you clean the
unit every three months during opera­tion and have heater inspected yearly
by a qualified service person.

We recommend you keep the burner
and pilot assembly clean and free of
dust and dirt.
To clean these parts we recommend
using compressed air no greater than
30 PSI. Your local computer store,
hardware store, or home
center may carry compressed air in a
can. You can use a vacuum cleaner in
the blow position. If using com­pressed air in a can, please follow the
directions on the can. If you don't fol­low directions on the can, you could
damage the pilot assembly.

1. Shut off the unit, including the
pilot. Allow the unit to cool for
at least thirty minutes.

2. Inspect burner, pilot and
primary air inlet holes on
injector holder for dust and dirt
(See Figure 23).

3. Blow air through the
ports/slots and holes in the
burner.

4. Check the injector holder
located at the end of the
burner tube again. Remove
any large particles of dust, dirt,
lint, or pet hair with a soft cloth
or vacuum cleaner nozzle.

5. Blow air into the primary air
holes on the injector holder.

6. In case any large clumps of
dust have now been pushed
into the burner repeat steps 3
and 4.

Clean the pilot assembly also. A yel­low tip on the pilot flame indicates dust
and dirt in the pilot assembly. There
is a small air inlet hole about two
inches from where the pilot flame
comes out of the pilot assembly (see
Figure 24). With the unit off, lightly blow
air through the air inlet hole. You may
blow through a drinking straw if com­pressed air is not available.

Figure 24 - Pilot Air Inlet Hole

MAIN BURNER

Periodically inspect all burner flame holes
with the heater running. All slotted burner
flame holes should be open with yellow
flame present. All round burner flame
holes should be open with a small blue
flame present. Some burner flame holes
may become blocked by debris or rust,
with no flame present. If so, turn off heater
and let cool. Either remove blockage or
replace burner. Blocked burner flame
holes will create soot.

CABINET

Air Passageways

l Use a vacuum cleaner or pressur-

ized air to clean.

Exterior

l Use a soft cloth dampened with a

mild soap and water mixture. Wipe
the cabinet to remove dust.

Logs

l If you remove logs for cleaning, re-

fer to Installing Logs to properly re­place logs.

l Replace logs if broken or chipped

(dime size or larger).

Figure 23 - Burner Primary Air

Inlet

Figure 25 - Override Control System Diagram

15

REPLACEMENT PARTS

Use only original replacement parts.
This will protect your warranty cover­age for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this
product. If they can't supply original
replacement part(s) call the number
on the back of manual. When
contacting your dealer or PRO-COM,
have ready:

l Your name
l Your address
l Model and serial numbers

of your heater

l How heater was malfunctioning
l Type of gas used (Propane/LP or

Natural gas/NG)

l Purchase date
l Warranty card.

Usually, we will ask you to return the
defective part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this
product. If they can’t supply original re­placement part(s) call PRO-COM’s toll-

free number [phone].

TECHNICAL SERVICE

For questions about installation,
operation, or troubleshooting, contact
PRO-COM toll -free at [phone].

ACCESSORIES

Purchase these heater accessories
from your local dealer. If they can not
supply these accessories, contact
PRO-COM for information. You can also
write to the address listed on the front
of this manual.

SIDE SHELF

SPECIFICATIONS

SSU320RHL-GB

SSU320RHL-B

SSU320RHL-G

SSU320RHL-S

Btu (Variable) 32,000 32,000
Gas Type LP Gas Natural Gas
Ignition Automatic or Electronic Automatic or Electronic
Manifold Pressure 9" W.C. 4" W.C.
Inlet Gas Pressure (In. of water)*
Maximum 14" 10.5"
Minimum 11" 5"
Dimensions, Inches (H×W×D)
Heater 26 1/8"×42 5/16” ×16 7/8" 26 1/8"×42 5/16” ×16 7/8"
Carton 18 7/8"×35 7/16” ×30” 18 7/8"×35 7/16” ×30”
Weight, lbs
Stove 108 108
Shipping 117 117
Volts 120 120

Watts 32 32

*For purposes of input adjustment

SSU320RHN-GB

SSU320RHN-B

SSU320RHN-G

SSU320RHN-S

16

TROUBLESHOOTING

NOTE: BEFORE YOU SWITCH TO “ELECTRIC” CONTROL LEVEL FROM MANUAL CONTROL,

YOU NEED TO TURN THE KNOB TO “OFF” LEVEL FIRST AND WAIT FOR ONE MINUTE,
THEN TURN THE KNOB TO “ELECTRIC”.
IN CASE OF “ELECTRONIC” CONTROL LEVEL DOES NOT WORK, PLEASE TURN THE
CONTROL KNOB COUNTERCLOCKWISE TO “OFF” LEVEL AND WAIT FOR ONE MINUTE.

WARNING: If you smell gas

l Shut off gas supply.
l Do not try to light any appliance.
l Do not touch any electrical switch; do not use any phone in your building.
l Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s

instructions.
l If you cannot reach your gas supplier, call the fire department.

WARNING: Make sure that

power is turn off before proceeding.

OBSERVED PROBLEM

No spark when IGN/OFF is pressed

Spark at ODS/pilot but no ignition

WARNING: Turn off and let cool

before servicing. Only a qualified
service person should service and
repair heater.

POSSIBLE CAUSE

1. No power to heater

2. No battery in remote control or bat­tery isn’t correct orientation

3. ON/OFF switch not ON

4. Wire is damaged or loose

5. Pilot electrode position is not cor­rect

6. System halt

1. Gas supply turned off or equipment
shutoff valve closed

2. Air in gas lines when installed

3. Depleted gas supply

4. ODS/pilot is clogged

5. Gas inlet supply pressure not cor­rect

6. Wire is damaged or loose

7. Pilot electrode position is not cor­rect

8. Gas valve or regulator is damaged

CAUTION: Never use a wire,

needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.

REMEDY

1. Check the electric power

2. Place or replace the battery

3. Turn ON/OFF switch ON

4. Check the wire for damage and
make sure connection is tight

5. Replace Pilot

6. Place the control knob of manual
override on OFF position for at
least 1 minute, then turn to ELEC­TRIC position

1. Turn on gas supply or open equip­ment shutoff valve

2. Press ON/OFF button again until air
is removed

3. Contact local gas company

4. Clean ODS/pilot (see Cleaning and
Maintenance, page 14 )

5. Have qualified service technician
check inlet pressure

6. Check the wire and make wire cor­rect

7. Replace Pilot

8. Contact dealer or PROCOM

ODS/pilot has flame but continues to
spark

1. Thermocouple connection loose

2. Low gas pressure

3. Dirty or partially clogged ODS pilot

4. Thermocouple damaged

5. Gas valve or regulator damaged

17

1. Check that connectors are secure
on module

2. Contact local gas company

3. Clean ODS/pilot (see Cleaning and
Maintenance, page 14)

4. Replace thermocouple

5. Contact dealer or PROCOM

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

ODS/pilot has flame but burner does
not light

Delayed ignition at burner

Burner backfiring during combustion

Slight smoke or odor during initial op­eration

POSSIBLE CAUSE

1. Burner injector clogged

2. Inlet gas pressure is too low

3. Thermocouple leads disconnected
or improperly connected

4. Batteries weak

1. Manifold pressure is too low

2. Burner parts or injector clogged

1. Damaged burner injector

2. Excessive supply pressure dam­aged regulator

1. Residues from manufacturing pro­cesses

2. Not enough air

3. Excessive supply pressure damaged
regulator

REMEDY

1. Clean burner (see Cleaning and
Maintenance, page 14) or replace

burner injector

2. Contact local gas company

3. Reconnect leads (see wiring
diagram)

4. Replace batteries

1. Contact local gas company

2. Clean burner (see Cleaning and
Maintenance, page 14)

1. Clean burner injector (see Clean-
ing and Maintenance, page 14)

2. Replace gas regulator

1. Problem will stop after a few hours
of operation.

2. Check burner for dirt and debris. If
found, clean burner. (See Cleaning
and Maintenance, page 14)

3. Replace gas regulator

Dark residue on logs or inside of fire­place

Heater produces a clicking/ticking
noise just after burner is lit or shut off

White powder residue forming within
burner box or on adjacent walls or fur­niture

1. Improper log placement

2. Air holes at burner inlet blocked

3. Burner flame holes blocked

1. Metal expanding while heating or
contracting while cooling

1. Heated vapors from furniture polish,
wax, carpet cleaners, etc. turn into
white powder residue

18

1. Properly locate logs (see Log
Placement, page 10)

2. Clean out air holes at burner inlet
Periodically repeat as needed

3. Remove blockage or replace burner

1. This is common with most heaters.
If noise is excessive, contact quali­fied service person

1. Turn heater off when using furniture
polish, wax, carpet cleaner, or simi­lar products

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

Heater produces unwanted odors

Heater shuts off in use (ODS
operates)

Gas odor exists even when heater is
shut off

Gas odor during combustion

POSSIBLE CAUSE

1. Heater is burning vapors from paint,
hair spray, glues, etc. (See IMPOR­TANT statement at beginning of
troubleshooting)

2. Gas leak. See WARNING Statement
at beginning of troubleshooting

1. Not enough fresh air is available

2. Low line pressure

3. ODS/pilot is partially clogged

1. Gas leak. See WARNING Statement
at beginning of troubleshooting

1. Foreign matter between control valve
and burner

2. Gas leak. See WARNING Statement
at beginning of troubleshooting

REMEDY

1. Ventilate room. Stop using odor
causing products while heater is
running

2. Locate and correct all leaks (see
Checking Gas Connections, Page

9)

1. Open window and/or door for, venti­lation

2. Contact local propane/LP gas com­pany

3. Clean ODS/pilot (see Cleaning Page

14)

1. Locate and correct all leaks (see
Checking Gas Connections, Page

9)

1. Remove foreign matter

2. Locate and correct all leaks (see
Checking Gas Connections, Page

9)

Moisture/condensation on windows

1. Not enough combustion/ventilation
air

19

1. Refer to Air for Combustion and Ven­tilation requirements, Page 5

ILLUSTRATED
PARTS BREAKDOWN

SSU320RHN-GB

SSU320RHN-B

SSU320RHN-G

SSU320RHN-S

Key No.Part NumberDescription

SSU320RHL-GB

SSU320RHL-B

SSU320RHL-G

SSU320RHL-S

QTY

NGLP

1SLU35A410(NG)BURNER ASSEMBLY1

2SLU35A410(LP)BURNER ASSEMBLY1

3SLU35A420BURNER ASSEMBLY11

4ML091-05INJECTOR1

5ML091-10INJECTOR1

6ML056-04CONNECTOR11

7SLU35A031OUTLET TUBE11

8NAY03-05-01IGNITOR CABLE11

9AL092-01IGNITOR11

10QL027-02INJECTOR1

11QL028-02INJECTOR1

12ND4703X400-RHODS1

13ND4908X400-RHODS1

14MCL08-01KNOB11

15SL035A032ODS INLET TUBE11

16NV2020-22GAS VALVE11

17SLU35A020INLET TUBE ASSEMBLY11

18NRV82FB-4REGULATOR1

19NRV82FB-9REGULATOR1

20NAYB02-00ELECTRONIC MODULE11

21NAYB01-00REMOTE CONTROL11

20

ILLUSTRATED
PARTS BREAKDOWN

SSU320RHN-GB

SSU320RHN-B

SSU320RHN-G

SSU320RHN-S

Key

Part NumberDescription

No.

1SLU35A102-GBTOP1

SLU35A102-BTOP1

SLU35A102-GTOP1

SLU35A102-STOP1

2SLU35A130-GBDOOR WITH SCREEN1

SLU35A130-BDOOR WITH SCREEN1

SLU35A130-GDOOR WITH SCREEN1

SLU35A130-SDOOR WITH SCREEN1

3SLU35A106-GBACCESS PANEL1

SLU35A106-BACCESS PANEL1

SLU35A106-GACCESS PANEL1

SLU35A106-SACCESS PANEL1

4SLU35A101CBACK1111

5SLU35A103LOUVER ASSEMBLY1111

6SLU35A201FIREBOX ASSEMBLY1111

7SLU35A108CABINET BOTTOM1111

8SLU35A116LOWER FRONT PANEL1111

9SLU35A401FIREBOX FLOOR1111

10SLU35A132DOOR HINGE1111

11SLU35A131DOOR HINGE1111

12SLU35A105SIDE2222

SSU320RHL-GB

SSU320RHL-B

SSU320RHL-G

SSU320RHL-S

SSU320RHN-GB
SSU320RHL-GB

SSU320RHN-B
SSU320RHL-B

QTY

SSU320RHN-G

SSU320RHL-G

SSU320RHN-S
SSU320RHL-S

21