VENT-FREE GAS STOVE
OWNER’S OPERATION
AND INSTALLATION
MANUAL
MODELS
PCSD25T
PCSD25RT
Questions, problems, missing parts? Before returning to your retailer, call
our customer service department at 1-866-573-0674, 8:00 am - 4:30 pm CST,
Monday through Friday or email customerservice@usaprocom.com
®
US
WARNING: If the information in this manual is not
followed exactly, a re or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other ammable va-
pors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
•
Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re
department.
—
Installation and service must be performed by a qualied installer, service agency or the gas supplier.
WARNING: This appliance is equipped for Natural and
Propane gas. Field conversion is not permitted other than
between natural or propane gases.
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TABLE OF CONTENTS
Safety ........................................................ 3
Qualied Installing Agency ........................ 4
Specications ............................................ 5
Product Features ....................................... 5
Local Codes............................................... 5
Product Identication ................................. 6
Unpacking.................................................. 6
Water Vapor: A By-Product Of
Unvented Room Heaters ..................... 6
Air For Combustion and Ventilation ........... 7
Installation ............................................... 10
Operation ................................................. 17
Inspecting Burners................................... 23
Care And Maintenance ............................ 24
Troubleshooting ....................................... 26
Replacement Parts .................................. 29
Accessories ............................................. 29
Service Hints ........................................... 29
Technical Service..................................... 29
Parts ........................................................ 30
Warranty .................................................. 32
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This is an unvented gas-red heater. It uses air (oxygen)
from the room in which it is installed. Provisions for ad-
equate combustion and ventilation air must be provided.
Refer to Air For Combustion and Ventilation section on
page 7 of this manual.
WARNING: Improper installation, adjustment, al-
teration, service or maintenance can cause injury or
property damage. Refer to this manual for correct installation and operational procedures. For assistance
or additional information consult a qualied installer,
service agency or the gas supplier.
This appliance may be installed in an aftermarket,* permanently located, manufactured (mobile) home, where
not prohibited by local codes.
This appliance is only for use with propane or natural
gas. This appliance is equipped with a simple means to
switch between propane and natural gas. Field conversion by any other means including the use of a kit is
not permitted.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer.
SAVE THIS BOOK
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200047-01A
SAFETY
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, operate, or service this heater.
Improper use of this heater can
cause serious injury or death
from burns, fire, explosion,
electrical shock and carbon
monoxide poisoning. Failure
to follow these instructions will
void the warranty.
Only a qualied installer, service
agent, or local gas supplier may
install and service this product.
WARNING: Keep the appli-
ance area clear and free from
combustible materials, gasoline,
and other ammable vapors and
liquids.
WARNING: This appliance
can be used with propane or
natural gas. It is shipped from
the factory adjusted for use with
propane.
CARBON MONOXIDE POISONING: Early
signs of carbon monoxide poisoning resemble
the u, with headaches, dizziness or nausea.
If you have these signs, the heater may not be
working properly. Get fresh air at once! Have
heater serviced. Some people are more affected by carbon monoxide than others. These
include pregnant women, people with heart or
lung disease or anemia, those under the inuence of alcohol and those at high altitudes.
NATURAL AND PROPANE/LP GAS: Natural
and Propane/LP gas are odorless. An odormaking agent is added to the gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be
present even though no odor exists.
WARNING: Any change to
this heater or its controls can
be dangerous.
WARNING: Do not allow fans
to blow directly into replace.
Avoid any drafts that alter burner
ame patterns.
WARNING: Do not use a
blower insert, heat exchange
insert or other accessory not
approved for use with this heater.
WARNING: Due to high tem-
peratures, the appliance should
be located out of trafc and away
from furniture and draperies.
WARNING: Do not place
clothing or other flammable
material on or near the appli-
ance. Never place any objects
in the heater.
WARNING: The heater becomes very hot when running.
Keep children and adults away
from hot surfaces to avoid burns
or clothing ignition. Heater will
remain hot for a time after shutdown. Allow surfaces to cool
before touching.
WARNING: Carefully supervise young children when they
are in the room with the heater.
WARNING: You must operate
this heater with screen in place.
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1. Do not place Propane/LP supply tank(s)
inside any structure. Propane/LP supply
tank(s) must be placed outdoors.
2. This heater shall not be installed in a
bedroom or bathroom.
3. This heater needs fresh air ventilation to
run properly. This heater has an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS shuts down the heater
if not enough fresh air is available. See Air
for Combustion and Ventilation, pages 7
through 9. If heater keeps shutting off, see
Troubleshooting, page 26.
4. Keep all air openings in front and bottom
of heater clear and free of debris. This will
ensure enough air for proper combustion.
5. If heater shuts off, do not relight until you
have provided fresh, outside air. If heater
keeps shutting off, have it serviced.
6. Do not run heater:
• Where ammable liquids or vapors are
used or stored.
• Under dusty conditions.
7. Before using furniture polish, wax, carpet
cleaner, or similar products, turn heater
off. If heated, the vapors from these products may create a white powder residue
within burner box or on adjacent walls or
furniture.
8. Always run heater with control knob at
PILOT/IGN, LOW (1) or HIGH (5) locked
positions. Never set control knob between
locked positions. Poor combustion and
higher levels of carbon monoxide may
result.
9. Do not use heater if any part has been
under water. Immediately call a qualied
SAFETY
service technician to inspect the room
heater and to replace any part of the
control system and any gas control which
has been under water.
10. Turn off and unplug heater and let cool
before servicing. Only a qualied service
person should service and repair heater.
11. Operating heater above elevations of
4,500 feet could cause pilot outage.
12. To prevent performance problems, do
not use propane/LP fuel tank of less than
100 lbs. capacity.
13. Do not use this heater as a wood-burning
heater. Use only the logs provided with the
heater.
14. Solid fuels should not be burned in a
heater in which a vent-free log set is
installed. Do not use this heater to cook
food or burn paper or other objects.
15. To prevent sooting, follow the instructions
in Care and Maintenance (see page 24).
16. Do not add extra logs or ornaments such
as pine cones, vermiculite, or rock wool.
Using these added items can cause sooting. Do not add lava rock around base.
Rock and debris could fall into the control
area of heater. After servicing, always
replace screen before operating heater.
17. This heater is designed to be smokeless. If
logs ever appear to smoke, turn off heater
and call a qualied service person.
Note: During initial operation, slight smok-
ing could occur due to log curing and the
heater burning manufacturing residues.
18. Do not use this heater if any log is broken.
Do not operate heater if a log is chipped
(dime-size or larger).
QUALIFIED INSTALLING AGENCY
Only a qualied agency should install and
replace gas piping, gas utilization equipment
or accessories, and repair and equipment servicing. The term “qualied agency” means any
individual, rm, corporation, or company that
either in person or through a representative
is engaged in and is responsible for:
a) Installing, testing, or replacing gas piping
or
b) Connecting, installing, testing, repairing,
or servicing equipment; that is experienced
in such work; that is familiar with all precautions required; and that has complied with
all the requirement of the authority having
jurisdiction.
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200047-01A
SPECIFICATIONS
PRODUCT FEATURES
SAFETY PILOT
This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The
ODS/pilot shuts off the heater if there is not
enough fresh air.
PIEZO IGNITION SYSTEM
This heater is equipped with an electronic
piezo control system. This system requires
one AAA battery (provided).
THERMOSTATIC CONTROL
Model PCSD25T The control automatically
cycles the burner on and off to maintain a
desired room temperature.
2 GAS OPTIONS AVAILABLE
Your heater is equipped to operate on either
Propane/LP or Natural gas. The heater is
shipped from the factory ready for connecting to Propane/LP. The heater can easily be
changed to Natural gas by having your qualied installer follow the instructions on page
11 and the markings on the heater.
Model PCSD25T, PCSD25RT
Gas Type Natural Gas Propane Gas
Ignition Electronic Piezo Electronic Piezo
Pressure Regulator Setting 4" W.C. 9" W.C.
Inlet Gas Pressure* (inches of water)
(*for purposes of input adjustment)
Maximum 10.5" Maximum 14"
Minimum 5" Minimum 11"
Heater Dimensions (HxWxD) •
28.31" × 25.75" × 16"
Carton Dimensions (HxWxD) •
30.31" × 28.35" × 17.91"
Stove Weight • 61.1 lbs
Shipping Weight • 69.5 lbs
Model PCSD25T PCSD25RT
Input Rating, Max.
23,000 Btu/Hr 23,000 Btu/Hr 23,000 Btu/Hr 23,000 Btu/Hr
Input Rating, Min.
14,000 Btu/Hr 19,000 Btu/Hr N/A N/A
LOCAL CODES
Install and use heater with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel
Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
1 Batterymarch Park
Quincy, MA 02269-9101
This heater is designed for vent-free operation. State and local codes in some areas
prohibit the use of vent-free heaters.
State of Massachusetts: The installation
must be made by a licensed plumber or
gas tter in the Commonwealth of Massachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
In the State of Massachusetts the gas
cock must be a T-handle type. The State
of Massachusetts requires that a exible
appliance connector cannot exceed three
feet in length.
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WATER VAPOR: A BY-PRODUCT OF
UNVENTED ROOM HEATERS
Water vapor is a by-product of gas combustion. An unvented room heater produces approximately one (1) ounce (30 mL) of water
for every 1,000 BTUs (0.3 KWs) of gas input
per hour. Unvented room heaters are recommended as supplemental heat (a room) rather
than a primary heat source (an entire house).
In most supplemental heat applications, the
water vapor does not create a problem. In
most applications, the water vapor enhances
the low humidity atmosphere experienced
during cold weather.
The following steps will help ensure that water
vapor does not become a problem.
1. Be sure the heater is sized properly for the
application, including ample combustion
air and circulation air.
2. If high humidity is experienced, a dehumidier may be used to help lower the
water vapor content of the air.
3. Do not use an unvented room heater as
the primary heat source.
UNPACKING
1. Remove top inner pack.
2. Tilt carton so that heater is upright.
3. Remove protective side packaging.
4. Slide heater out of carton.
5. Remove protective plastic wrap.
6. Hold the screen, lift, and pull forward.
7. Remove log set by cutting plastic ties.
8. Carefully unwrap log.
9. Check for any shipping damage. If heater
or log is damaged, promptly inform your
dealer where you bought the heater.
Figure 1 - Vent-Free Stove
PRODUCT IDENTIFICATION
Logs
Screen
Heater Controls
(Inside Panel)
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200047-01A
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall
not be installed in a conned space
or unusually tight construction
unless provisions are provided
for adequate combustion and
ventilation air. Read the following
instructions to insure proper fresh
air for this and other fuel-burning
appliances in your home.
Today’s homes are built more energy efcient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Home owners weather
strip and caulk around windows and doors
to keep the cold air out and the warm air in.
During heating months, home owners want
their homes as airtight as possible.
While it is good to make your home energy
efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning appliances need fresh air for proper combustion
and ventilation.
Exhaust fans, replaces, clothes dryers and
fuel burning appliances draw air from the house
to operate. You must provide adequate fresh
air for these appliances. This will insure proper
venting of vented fuel-burning appliances.
PROVIDING ADEQUATE VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation.
All spaces in homes fall into one of the three
following ventilation classications:
1. Unusually Tight Construction
2. Unconned Space
3. Conned Space
The information on pages 7 through 9 will help
you classify your space and provide adequate
ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion
and ventilation. However, in buildings of unusually tight construction, you must provide
additional fresh air.
Unusually tight construction is dened as
construction where:
a. walls and ceilings exposed to the outside
atmosphere have a continuous water
vapor retarder with a rating of one perm
(6 x 10
-11
kg per pa-sec-m2) or less with
openings gasketed or sealed and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to areas
such as joints around window and door
frames, between sole plates and oors,
between wall-ceiling joints, between wall
panels, at penetrations for plumbing, electrical and gas lines and at other openings.
If your home meets all of these three criteria,
you must provide additional fresh air. See
Ventilation Air From Outdoors, page 9.
If your home does not meet all of the three
criteria above, proceed to Determining Fresh-
Air Flow For Heater Location, page 8.
Conned and Unconned Space
The National Fuel Gas Code, ANSI Z223.1/
NFPA 54 denes a conned space as a space
whose volume is less than 50 cubic feet per
1,000 Btu/hr (4.8 m3 per kw) of the aggregate
input rating of all appliances installed in that
space and an unconned space as a space
whose volume is not less than 50 cubic feet per
1,000 Btu/hr (4.8 m3 per kw) of the aggregate
input rating of all appliances installed in that
space. Rooms communicating directly with the
space in which the appliances are installed*,
through openings not furnished with doors, are
considered a part of the unconned space.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation
grills between them.
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DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION
Determining if You Have a Conned or Unconned Space
4. Compare the maximum Btu/Hr the space
can support with the actual amount of Btu/
Hr used.
_______Btu/Hr (maximum can support)
_______Btu/Hr (actual amount used)
Example: 51,200 Btu/Hr (maximum the
space can support)
56,000 Btu/Hr (actual amount
of Btu/Hr used)
The space in the above example is a conned
space because the actual Btu/Hr used is more
than the maximum Btu/Hr the space can support. You must provide additional fresh air.
Your options are as follows:
A. Rework worksheet, adding the space
of an adjoining room. If the extra space
provides an unconned space, remove
door to adjoining room or add ventilation
grills between rooms. See Ventilation Air
From Inside Building, page 9.
B. Vent room directly to the outdoors. See
Ventilation Air From Outdoors, page 9.
C. Install a lower Btu/Hr heater, if lower Btu/
Hr size makes room unconned. If the actual Btu/Hr used is less than the maximum
Btu/Hr the space can support, the space
is an unconned space. You will need no
additional fresh air ventilation.
WARNING: If the area in which
the heater may be operated does
not meet the required volume for
indoor combustion air, combustion and ventilation air shall be
provided by one of the methods
described in the National Fuel
Gas Code, ANSI Z223.1/NFPA 54,
the International Fuel Gas Code,
or applicable local codes.
AIR FOR COMBUSTION AND VENTILATION
30,000
26,000
56,000
Use this work sheet to determine if you have
a conned or unconned space.
Space: Includes the room in which you will
install heater plus any adjoining rooms with
doorless passageways or ventilation grills
between the rooms.
1. Determine the volume of the space (length
x width x height).
Length x Width x Height =__________cu.
ft. (volume of space)
Example: Space size 20 ft. (6.1 m)
(length) x 16 ft. (4.88 m) (width) x
8 ft. (2.44 m) (ceiling height) = 2560 cu.
ft. (72.49 m3) (volume of space)
If additional ventilation to adjoining room
is supplied with grills or openings, add the
volume of these rooms to the total volume
of the space.
2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can
support.
________(volume of space) x 20 =
(Maximum Btu/Hr the space can support)
Example: 2560 cu. ft. (72.49 m3) (volume
of space) x 20 = 51,200 (maximum Btu/
Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free heater _________ Btu/Hr
Gas water heater* _________ Btu/Hr
Gas furnace _________ Btu/Hr
Vented gas heater _________ Btu/Hr
Gas replace logs _________ Btu/Hr
Other gas appliances*+ _______ Btu/Hr
Total = ________ Btu/Hr
* Do not include direct-vent gas appli-
ances. Direct-vent draws combustion
air from the outdoors and vents to the
outdoors.
Example:
Gas water heater __________ Btu/Hr
Vent-free heater + _________ Btu/Hr
Total = _________ Btu/Hr
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200047-01A
VENTILATION AIR
Ventilation Air From Inside Building
AIR FOR COMBUSTION AND VENTILATION
Figure 2 - Ventilation Air from Inside
Building
Figure 3 - Ventilation Air from Outdoors
This fresh air would come from an adjoining
unconned space. When ventilating to an
adjoining unconned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the
wall connecting the two spaces (see options
1 and 2, Figure 2). You can also remove door
into adjoining room (see option 3, Figure 2).
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two permanent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
IMPORTANT: Do not provide openings
for inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Rework worksheet, adding the space of the
adjoining unconned space. The combined
spaces must have enough fresh air to supply
all appliances in both spaces.
Outlet
Air
Ventilated
Attic
Outlet
Air
Inlet
Air
Inlet Air
Ventilated
Crawl Space
To
Crawl
Space
To Attic
Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation
Grills Into
Adjoining
Room,
Option 1
12"
12"
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INSTALLATION
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your primary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
WARNING: A qualied service person must install heater.
Follow all local codes.
WARNING: Never install the
heater
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture, cloth-
ing, or other ammable objects
are less than 42" from the front,
top, or sides of the heater.
• in high trafc areas
• in windy or drafty areas
CAUTION: This heater creates warm air currents. These
currents move heat to wall surfaces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as tobacco smoke, aromatic candles,
cleaning uids, oil or kerosene
lamps, etc.) in the air exist, may
cause walls to discolor.
Figure 4 - Minimum Clearance to Wall
and Ceiling
IMPORTANT: Vent-free heaters add moisture
to the air. Although this is benecial, installing
heater in rooms without enough ventilation air
may cause mildew to form too much moisture.
See Air for Combustion and Ventilation, pages
7 through 9.
CHECK GAS TYPE
Be sure your gas supply is right for your heater. Otherwise, call dealer where you bought
the heater for proper type heater.
CLEARANCES TO
COMBUSTIBLES
WARNING: You must maintain the minimum clearances. If
you can, provide greater clear-
ances from oor, ceiling, and
adjoining wall. Measure from
outermost point of heater.
IMPORTANT: You must maintain minimum
wall and ceiling clearances during installation.
The minimum clearances are shown in Figure
4. Measure from outermost point of heater.
Minimum Wall and Ceiling
Clearances
A. Clearances from outermost point of heater
to any combustible side wall should not be
less than 12".
B. Clearances from the heater to the ceiling
should not be less than 48".
Ceiling
12"
Min.
12"
Min.
48"
Min.
Side
Wall
Side
Wall
Floor
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200047-01A
This appliance is factory
preset for propane/LP gas.
No changes are required for
connecting to propane/LP.
Only
a qualied installer or service
technician can perform gas selection and connecting to gas supply.
CAUTION: Two gas line in-
stallations at the same time are
prohibited. The access plate
to the simple switching means
shall not be opened while the
heater is in operation.
CAUTION: To avoid gas
leakage at the inlet of regulator,
a qualied installer or service
technician must use supplied
hex plug with sealant.
WARNING: Do not attempt to
access or change the setting of
the fuel selection means.
Access to and adjustment of the fuel selection
means must only be performed by a qualied
service person when connecting this appliance to
a specied fuel supply at the time of installation.
Change of the selector setting to other than
the fuel type specied at the time of installation could damage this appliance and render
it inoperable.
The installer shall replace the access cover
before completing the installation and operating this appliance.
For changing from propane to
natural gas supply:
1. Remove 1 screw from gas selector cover
plate (see Figure 5). Rotate to expose fuel
selector device.
2. For NATURAL GAS, press in knob using a
at screwdriver with a blade with thickness
of a quarter and turn knob clockwise
until the knob locks into the NG position
(see Figure 5). Fuel selection device must
be locked in the NG position. Do not operate heater between locked positions!
NG
Gas Inlet
Gas esté
INLET GAS PRESSURE
MAX 1/2 PSIG (3.5KPa)
Gas Select
Selector de gas
LP
NG
LP
NG
Gas Inlet
Gas esté
INLET GAS PRESSURE
MAX 1/2 PSIG (3.5KPa)
Gas Select
Selector de gas
LP
NG
LP
INSTALLATION
Figure 5 - Settings for Natural Gas
Selection
GAS SELECTION
3. Replace cover over fuel selection device
and reinstall screws.
4. Remove hex plug (with wrench provided)
from natural gas inlet of regulator (see
Figure 5). Install hex plug into LP inlet of
regulator. Install gas line into NG inlet of
regulator. Use thread sealant to assure
there are no leaks.
Fuel
Selector
Knob
Fuel
Selector
Knob
Hex Plug
Hex Plug
Figure 6 - Settings for Propane/LP Gas
Selection
Gas Connection
Fitting
Gas Connection
Fitting
Back of Stove
Back of Stove
For changing from natural gas
supply to propane supply:
1. Remove 1 screw from gas selector cover
plate (see Figure 6). Rotate to expose fuel
selector device
2. For PROPANE GAS, press in knob using a
at screwdriver with a blade the thickness
of a quarter and turn knob counterclockwise until the knob locks into the
LP position (see Figure 6). Fuel selection
device must be locked in the LP position.
Do not operate heater between locked
positions.
3. Replace cover over fuel selection device
and reinstall screws.
4. Remove hex plug (with wrench provided)
from propane/LP gas inlet of regulator
(see Figure 6). Install hex plug into NG
inlet of regulator. Install gas line into LP
inlet of regulator. Use thread sealant to
assure there are no leaks.
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INSTALLATION
CONNECTING TO GAS SUPPLY
CAUTION: For natural gas,
check your gas line pressure
before connecting heater to gas
line. Gas line pressure must be
no greater than 10.5" of w.c. If
gas line pressure is higher, heater
regulator damage could occur.
CAUTION: Avoid damage to
regulator. Hold gas regulator
with wrench when connecting
into gas piping and/or ttings.
CAUTION: Use pipe joint
sealant that is resistant to gas
(Propane/LP or Natural Gas).
Before installing heater, make sure you have
the items listed below:
• external regulator for propane/LP unit only
(supplied by installer)
• piping (check local codes)
• sealant (resistant to natural gas and propane/LP gas)
• equipment shutoff valve*
• test gauge connection*
• sediment trap
• tee joint
• pipe wrench
• exible gas hose (check local codes)
* A CSA design-certied equipment shutoff
valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase
the optional CSA design certied equipment
shutoff valve from your dealer.
Typical Inlet Pipe Diameters
Use 1/2" black iron pipe or greater. Installation must include an equipment shutoff valve,
union, and plugged 1/8" NPT tap. Locate NPT
tap within reach for test gauge hook up. NPT
tap must be upstream from heater (see Figure
8, page 13).
IMPORTANT: Install an equipment shutoff
valve in an accessible location. The equipment shutoff valve is for turning on or shutting
off the gas to the appliance.
WARNING: A qualied service technician must connect
heater to gas supply. Follow all
local codes.
WARNING: This appliance
requires a 3/8" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
WARNING: For natural gas,
Never connect heater to private
(non-utility) gas wells. This gas
is commonly known as wellhead
gas.
CAUTION: For propane/LP
gas, never connect heater directly to the gas supply. This heater
requires an external regulator
(not supplied). Install the external
regulator between the heater and
propane/LP gas supply. Gas supplier provides external regulator
for natural gas. The installer
provides the external regulator
for propane/LP gas.
WARNING: Do not over-
tighten gas connections.
CAUTION: Use only new,
black iron or steel pipe. Internally tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
pressure will occur.
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200047-01A
INSTALLATION
Figure 8 - Gas Connection
Figure 7 - Gas Regulator Location and
Gas Line Access Into Stove Cabinet
* Purchase the optional CSA design-certied equipment
shutoff valve from your dealer.
For propane/LP installations, apply pipe
joint sealant lightly to male threads. This will
prevent excess sealant from going into pipe.
Excess sealant in pipe could result in clogged
heater valves.
The installer must supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming
gas pressure to between 11" and 14" of w.c.
If you do not reduce incoming gas pressure,
heater regulator damage could occur. Install
external regulator with the vent pointing down
as shown in Figure 9. Pointing the vent down
protects it from freezing rain or sleet.
Install sediment trap in supply line as shown
in Figure 8. Place sediment trap where it is
within reach for cleaning. Place sediment trap
where trapped matter is not likely to freeze.
A sediment trap traps moisture and contaminants. This keeps them from going into heater
controls. If sediment trap is not installed or is
installed wrong, heater may not run properly.
WARNING: Test all gas piping
and connections for leaks after
installing or servicing. Correct
all leaks at once (see page 14).
Figure 9 - External Regulator
with Vent Pointing Down
External
Regulator with
Vent Pointing
Down
Gas Inlet Regulator
Connection
Propane/LP
Supply Tank
Equipment
Shutoff Valve
Ground
Joint Union
3/8" NPT
Pipe Nipple
Tee Joint
Reducer
Bushing to
1/8" NPT
1/8" NPT
Plug Tap
Test Gauge
Connection*
Sediment
Trap
Tee Joint
Pipe Nipple
Gap
3" Minimum
Natural Gas
From Gas Meter
(5" W.C.** to
10.5" W.C.
Pressure)
Propane/LP
From External
Regulator
(11" W.C.**
to 14" W.C.
Pressure)
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200047-01A
14
INSTALLATION
Figure 10 - Equipment Shutoff Valve
CHECKING GAS CONNECTIONS
Open
Closed
Equipment
Shutoff Valve
WARNING: Never use an open
ame to check for a leak. Apply
a noncorrosive leak detection
uid to all joints. If bubbles form,
there is a leak. Correct all leaks
at once.
WARNING: Test all gas piping
and connections for leaks after
installing or servicing. Correct
all leaks at once.
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect heater with its appliance main
gas valve (control valve) and equipment
shutoff valve from gas supply piping system. Pressures in excess of 1/2 PSIG will
damage heater regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
4. Check all joints of gas supply piping system. Apply noncorrosive leak detection
uid to all joints. If bubbles form, there
may be a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected
ttings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 10).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
3. Check all joints from gas meter to equipment shutoff valve for natural gas or
propane/LP supply to equipment shutoff
valve for propane/LP (see Figure 11 or
12). Apply a noncorrosive leak detection
uid to all joints. Bubbles forming show a
leak.
4. Correct all leaks at once.
Control Valve
Location
Control Valve
Location
Equipment
Shutoff Valve
Equipment Shutoff Valve
External Regulator
Propane/LP
Supply Tank
Figure 11 - Checking Gas Joints for
Propane/LP Gas
Figure 12 - Checking Gas Joints for
Natural Gas
Gas Meter
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200047-01A
INSTALLATION
PRESSURE TESTING HEATER GAS CONNECTIONS
1. Open equipment shutoff valve (see Figure
10, page 14).
2. Open main gas valve located on or near
gas meter for natural gas or open propane/LP supply tank valve.
3. Make sure control knob of heater is in the
OFF position.
4. Check all joints from equipment shutoff
valve to control valve (see Figure 11 or
12, page 14). Apply a noncorrosive leak
detection uid to all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light heater (see Lighting Instructions on
page 18 or 19). Check all other internal
joints for leaks.
7. Turn off heater (see To Turn Off Gas Ap-
pliance, page 19 or 20).
AAA
Battery
Positive
UP
BATTERY INSTRUCTIONS
CAUTION: Do not mix old and
new batteries. Do not mix alkaline, standard (carbon - zinc), or
rechargeable (nickel - cadmium)
batteries. Do not dispose of
batteries in re, batteries may
explode or leak.
• Batteries are included.
• Remove batteries when depleted.
• Install/replace the batteries according to the
type and quantity stated in table to the right.
• Do not mix old and new batteries. New batteries should be the same brand for best
results.
• Be sure to observe proper polarity (+/-)
when installing or replacing the batteries.
Damage due to improper battery installation
may void the warranty on the product.
• For remote control systems, maximize battery life by turning off the receiver when it
is not in use.
• For long periods of non-operation, remove
batteries from all components for safety.
Component Type of Battery Qty.
Ignitor AAA 1
Remote Control AAA 2 or 3*
Remote Receiver AA 4
*Note: Quantity depends on model of remote
Control.
Unscrew ignitor cap and install a AAA battery
with the + pointing out. Replace cap.
Figure 13 - Installing Battery in Ignitor
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16
INSTALLATION
6. Place pin on log #5 into hole in the left side
of log #1 as shown in Figures 16 and 17,
page 17.
7. Place log #6 into cutouts in log #1 and log
#2 as shown in Figure 17, page 17.
8. Place pin on log #7 into hole in the right side
of log #1 as shown in Figures 16 and 17,
page 17.
IMPORTANT: Make sure logs do not cover
any burner ports. It is very important to install
the logs exactly as instructed. Do not modify
logs. Use only logs supplied with heater.
WARNING: Failure to position the parts in accordance
with these diagrams or failure
to use only parts specically
approved with this heater may
result in property damage or
personal injury.
CAUTION: After installation,
and periodically thereafter,
check to ensure that no ame
comes in contact with any log.
With the heater set to high, check
to see if ames contact any log. If
so, reposition logs according to
the log installation instructions
in this manual. Flames contacting logs will create soot.
It is very important to install the
logs exactly as instructed. Do
not modify logs. Use only logs
supplied with heater. Each log
is marked with a number. This
number will help you to identify
the logs when installing. Do not
place any decorative cinders on
logs or burner.
1. Remove nylon ties connecting the packing material to the logs. The log number
is marked on the back of each log.
2. Place pins on log #1 into holes in rear
bracket as shown in Figures 14 and 15.
3. Place pins on log #2 into slots in middle
bracket as shown in Figures 14 and 15.
4. Place pins on log #4 into holes to the left
of the burner as shown in Figure 14 and
Figure 16, page 17.
5. Place pins on log #8 into holes to the right
of the burner as shown in Figure 14 and
Figure 16, page 17.
INSTALLING LOGS
Holes for
Log #4
Holes for
Log #1
Holes for Log #3
Log #2
Log #1
Log #3
Slots for
Log #2
Holes for
Log #8
Figure 14 - Log Base and Chassis
Figure 15 - Log #1, #2 and #3
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200047-01A
INSTALLATION
Log #4
Hole for Log #5
Log #5
Log #7
Log #6
Hole for Log #7
Log #8
Figure 16 - Logs #4 and #8
Figure 17 - Logs #5, #6 and #7
OPERATION
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a
re or explosion may result causing property damage, personal
injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn
by hand, don’t try to repair it, call a
qualied service technician. Force or
attempted repair may result in a re or
explosion.
D. Do not use this appliance if any part
has been under water. Immediately call
a qualied service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
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200047-01A
18
WARNING: You must operate
this heater with the door closed
and in the locked position. Make
sure screen is installed before
running heater.
NOTICE: During initial operation of
new heater, burning logs will give
off a paper-burning smell. Orange
ame will also be present. Open
damper or window to vent smell.
This will only last a few hours.
1. STOP! Read the safety information above.
2. Make sure equipment shutoff valve is fully
open.
3. Push in control knob slightly and turn
clockwise to the OFF position.
4. Wait ve (5) minutes to clear out any gas.
Then smell for gas around heater and near
the oor. If you smell gas, STOP! Follow
"B" in the safety information above. If you
do not smell gas, go to the next step.
5. Turn control knob counterclockwise
to the PILOT position. Press in control
knob for ve (5) seconds.
Note: The rst time that the heater is oper-
ated after connecting the gas supply, the
control knob should be pressed for about
thirty (30) seconds. This will allow air to
bleed from the gas system. If pilot does not
stay lit, refer to Troubleshooting, pages 26
though 28. Also contact a qualied service
technician or gas supplier for repairs. Until
repairs are made, light pilot with match.
• If control knob does not pop up when
released, contact a qualified service
technician or gas supplier for repairs.
6. With control knob pressed in, push
down and release ignitor button. This
will light pilot. The pilot is attached to
the rear of the burner. If needed, keep
pressing ignitor button until pilot lights.
Note: If pilot does not stay lit, refer to
Troubleshooting, page 26. Also contact a
qualied service technician or gas supplier
for repairs. Until repairs are made, light
pilot with match. To light pilot with match,
see Manual Lighting Procedure, page 19.
7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob.
Note: If pilot goes out, repeat steps 3
through 7. This heater has a safety interlock system. Wait one (1) minute before
lighting pilot again.
8. Turn control knob counterclockwise
to the desired heating level. The main
burner should light. Set control knob to
any heat level between HI (5) and LO (1).
Note: Please wait one minute after shut-
ting off replace to allow the control valve
to reset before starting again.
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
WARNING: If input gas
type is NG, make sure NG pilot
burner ignites. If input gas type
is LP, make sure LP pilot burner
ignites.
MODEL PCSD25T
LIGHTING INSTRUCTIONS
Ignitor
Button
Control Knob
Figure 18 - Ignitor Button and Control
Knob Locations
OPERATION
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200047-01A
WARNING: You must oper-
ate this heater with the screen
in place. Make sure screen is
installed before running heater.
NOTICE: During initial operation of
new heater, burning logs will give
off a paper-burning smell. Orange
ame will also be present. Open
damper or window to vent smell.
This will only last a few hours.
1. STOP! Read the safety information,
page 17.
2. Install two AAA size batteries in the remote
control (see page 21).
3. Be sure the slide switch on the front of the
receiver box is in the REMOTE position.
4. Make sure equipment shutoff valve is fully
open.
5. Push in control knob slightly and turn
clockwise to the OFF position.
6. Wait ve (5) minutes to clear out any gas.
Then smell for gas around heater and near
the oor. If you smell gas, STOP! Follow
"B" in the safety information, page 17.
If you do not smell gas, go to the next step.
7. Push in control knob slightly and turn
counterclockwise to the PILOT
position. Press in control knob for ve (5)
seconds.
MODEL PCSD25RT
LIGHTING INSTRUCTIONS
Ignitor
Button
Control Knob
Receiver
Figure 19 - Ignitor Button and Control
Knob Locations
OPERATION
THERMOSTAT CONTROL OPERATION
The thermostatic control used on this model differs from standard thermostats. Standard thermostats simply turn the burner on and off. The thermostat used on this heater senses the room
temperature. At times the room may exceed the set temperature. If so, the burner will shut off.
The burner will cycle back on when room temperature drops below the set temperature. The
control knob can be set to any comfort level between Low (1) and HIGH (5).
Shutting Off Heater
Turn control knob clockwise to the
OFF position.
Shutting Off Burner Only (pilot
stays lit )
Turn control knob clockwise to the
PILOT position.
1. Follow steps 1 through 5 under Lighting
Instructions, page 18.
2. With control knob in PILOT position, strike
match, and hold near pilot. Press in control
knob; pilot should light.
3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob.
4. Make sure the heater screen is in place
before operating heater.
TO TURN OFF GAS TO APPLIANCE
MANUAL LIGHTING PROCEDURE
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200047-01A
20
11. Turn control knob counterclockwise
to the ON position. The main burner
should light.
Note: Please wait one minute after shut-
ting off replace to allow the control valve
to reset before starting again.
12. Press the LEARN BUTTON on the front of
the remote receiver box until you hear a
beep (see Programming the Remote and
Receiver, page 21).
13. Press the ON button on the remote control
transmitter to light the burner. (This will
also “learn”, or program, the transmitter
and the receiver).
Note: If the transmitter is lost or damaged,
the slide switch on the receiver can be
used to operate the heater.
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
WARNING: If input gas
type is NG, make sure NG pilot
burner ignites. If input gas type
is LP, make sure LP pilot burner
ignites.
Note: The rst time that the heater is
operated after connecting the gas supply,
the control knob should be pressed for
about thirty (30) seconds. This will allow
air to bleed from the gas system. If pilot
does not stay lit, refer to Troubleshooting,
pages 26 though 28. Also contact a quali-
ed service technician or gas supplier for
repairs. Until repairs are made, light pilot
with match.
• If control knob does not pop up when
released, contact a qualified service
technician or gas supplier for repairs.
9. With control knob pressed in, push
down and release ignitor button. This
will light pilot. The pilot is attached to
the rear of the burner. If needed, keep
pressing ignitor button until pilot lights.
Note: If pilot does not stay lit, refer to
Troubleshooting, page 26. Also contact a
qualied service technician or gas supplier
for repairs. Until repairs are made, light
pilot with match. To light pilot with match,
see Manual Lighting Procedure.
10. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob.
Note: If pilot goes out, repeat steps 7
through 10. This heater has a safety interlock system. Wait one (1) minute before
lighting pilot again.
OPERATION
Shutting Off Heater
Turn control knob clockwise to the
OFF position.
Shutting Off Burner Only (pilot
stays lit )
Turn control knob clockwise to the
PILOT position.
1. Follow steps 1 through 7 under Lighting
Instructions, page 19.
2. With control knob in PILOT position, strike
match, and hold near pilot. Press in control
knob; pilot should light.
3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob.
4. Make sure the heater screen is in place
before operating heater.
TO TURN OFF GAS TO APPLIANCE
MANUAL LIGHTING PROCEDURE
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200047-01A
AA
AA
AA
AAA
AAA
AA
REMOTE
OFF
ON
LEARN
LEARN
REMOTE OFF
ON
Figure 20 - Installing Batteries in Remote
Control and Receiver
Figure 21 - Receiver
REMOTE CONTROL SYSTEM
Install Batteries
Batteries are required in both the Remote
Control (Transmitter) (2 AAA size) and Receiver (4 AA size) (see Figure 20).
Note: Be sure batteries are placed correctly.
Reversing the batteries can cause damage to
the receiver and remote. Replace all batteries
on a yearly basis or sooner.
Receiver
Remote Control
(Transmitter)
Slide Switch
Learn Button
Programming the Remote and Receiver
The remote and receiver must be “learned”
to one another.
1. Turn control knob on the heater to the ON
position.
2. Place the slide switch on the receiver in
the remote position (see Figure 21).
3. Use a pen or small screwdriver to gently
press and release the recessed LEARN
button on the face of the receiver. You will
hear a beep.
4. Press the ON button on the remote (see
Figure 22). You will hear a series of beeps.
Your appliance should come on.
OPERATION
Matching Security Codes
When matching security codes, be sure slide switch on the receiver is in the REMOTE position. To program the remote receiver to LEARN a new security code, press and release the
LEARN button on the top of the remote receiver, and then press ON or OFF button on the
transmitter. A change in the beeping pattern at the receiver, indicates the transmitter’s code
has been programmed into the receiver.
This appliance must not be used with glass
doors in the closed position. This can lead to
pilot outages and severe sooting outside the
replace.
The remote operates on 2 AAA batteries.
Key Settings
ON - Operates unit to on position, manually
operated solenoid ON.
OFF - Operates unit to off position, manually
operated solenoid OFF.
MODE - Changes unit from manual mode to
thermo mode.
SET - Sets temperature in thermo mode.
Figure 22 - Remote Control
REMOTE CONTROL OPERATION
TEMP
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22
OPERATION
Figure 24 - Manual Mode in ON Operation
Figure 25 - Manual Mode in OFF Operation
Setting°F/°C Scale
The factory setting for temperature is °F. To
change this setting to°C, press the ON key
and the OFF key on the remote control at
the same time (see Figure 22, page 21). This
will change from°F to °C. Follow this same
procedure to change from°C back to°F.
Manual Function
To operate the system in the manual “MODE”
do the following.
ON OPERATION
Press the ON key and the appliance ame will
come on. During this time the LCD screen will
show ON (see Figure 24).
After 3 seconds the LCD screen will default to
display room temperature and the word TEMP
will show (see Figure 24). The ame icon will
appear on LCD screen in manual on mode.
TEMP
TEMP
TEMP
OFF OPERATION
Press the OFF key and the appliance ame
will shut off. During this time the LCD screen
will show OF (see Figure 25).
After 3 seconds the LCD screen will default to
display room temperature and the word TEMP
will show (see Figure 25).
THERMOSTAT FUNCTION
Setting Desired Room Temperature
The remote control system can control the
thermostat when the transmitter is in the
THERMO mode. The word ROOM must be
displayed on the screen.
To set the THERMO MODE and desired room
temperature:
1. Press the MODE key until the LCD screen
shows the word ROOM. The remote is
now in the thermostatic mode.
2. Press and hold the SET key until the desired set temperature is reached. The LCD
screen set numbers will increase from 45°
to 99° and then restart over at 45°.
3. Release the SET key. The LCD screen
will display the set temperature for 3 seconds, then ash the set temperature for
3 seconds, then LCD screen will default
to display the room temperature.
To Change The Set Temperature
1. Press and hold the SET key until the
desired set temperature is reached. The
LCD screen set numbers will increase
from 45° to 99° then restart over at 45°.
2. Release the SET key. The LCD screen will
display the set temperature for 3 seconds,
then ash the set temperature for 3 seconds, then the LCD screen will default to
display the room temperature.
3. Press the MODE key to disengage the
thermo mode. The word ROOM on the
LCD screen will not show when the thermo
is not in operation.
Note: The highest SET temperature is
99°F (32 °C) and the lowest temperature
is 45°F (6°C).
ROOM SET TEMP
1
4
6
2
3
5
Figure 23 - Remote Control Display
LCD Liquid Crystal Display
1. DISPLAY Indicates CURRENT room
temperature.
2. °F or °C Indicates degrees Fahrenheit or
Celsius.
3. FLAME Indicates burner/valve in operation.
4. ROOM Indicates remote is in THERMO
operation.
5. TEMP Appears during manual operation.
6. SET Appears during time the of setting
the desired temperature in the thermo
operation.
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200047-01A
OPERATION
REMOTE CONTROL OPERATION NOTES
The Thermo Feature on the transmitter operates the appliance whenever the ROOM
TEMPERATURE varies a certain number of
degrees from the SET TEMPERATURE.
This variation is called the “swing” or temperature differential. The normal operating
cycle of an appliance may be 4 times per
hour depending on how well the room or
home is insulated from the cold or drafts.
The factory setting for the “swing number” is
2. This represents a temperature variation of
+/-2°F (1°C) between SET temperature and
ROOM temperature, which determines when
the replace will be activated. The transmitter
has ON and OFF manual functions that are
activated by pressing either button on the
face of the transmitter. When a button on the
transmitter is pressed the word ON or OF will
appear on the LCD screen to show while the
signal is being sent. Upon initial use, there
may be a delay of three seconds before the
remote receiver will respond to the transmitter.
This is part of the system’s design.
INSPECTING BURNERS
IMPORTANT: Owner’s should check pilot ame pattern and burner ame pattern often.
Incorrect ame patterns indicate the need for cleaning (see Care and Maintenance,
page 24 or service.
WARNING: Only a qualied service person should service and
repair heater. This includes maintenance requiring replacement or
alteration of components.
PILOT FLAME PATTERN
Figure 26 - Correct Pilot Flame Pattern
(Natural Gas shown)
Figure 27 - Incorrect Pilot Flame Pattern
(Natural Gas shown)
Figure 26 shows a correct pilot ame pattern.
Figure 27 shows an incorrect pilot ame pattern. The incorrect pilot ame is not touching
the thermocouple. This will cause the thermocouple to cool, which shuts the heater off.
If pilot ame pattern is incorrect, as shown
in Figure 27
• turn heater off (see To Turn Off Gas to Ap-
pliance, page 19 or 20)
• see Troubleshooting pages 26 through 28.
WARNING: If yellow tipping
occurs, your heater could pro-
duce increased levels of carbon
monoxide. If the burner ame
pattern shows yellow tipping,
follow instructions at bottom of
this page.
Notice: Do not mistake orange ames with
yellow tipping. Dirt or other ne particles enter
the heater and burn causing brief patches of
orange ame.
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24
Approx. 3"-6" Above Top of Logs
Approx. 3"-6" Above Top of Logs
More Than 8" Above Top of Logs
Figure 28 - Correct Burner Flame Pattern
Figure 29 - Incorrect Burner Flame
Pattern
BURNER FLAME PATTERN
Figure 28 shows a correct burner ame pattern. Figure 29 shows an incorrect burner ame
pattern. If burner ame pattern is incorrect as shown in Figure 29:
• turn heater off (see To Turn Off Gas to Appliance, page 19 or 20).
• see Troubleshooting pages 26 through 28.
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the holes in the tting at the entrance to the burner. These
holes may become blocked with dust or lint. Periodically inspect these holes for any blockage
and clean as necessary. Blocked air holes will create soot.
CARE AND MAINTENANCE
WARNING: Turn off heater and let cool before servicing.
CAUTION: You must keep control areas, burner, and circulating
air passageways of heater clean. Inspect these areas of heater before
each use. Have heater inspected yearly by a qualied service techni-
cian. Heater may need more frequent cleaning due to excessive lint
from carpeting, bedding material, pet hair, etc.
WARNING: Failure to keep the primary air opening(s) of the
burner(s) clean may result in sooting and property damage.
MAIN BURNER
Periodically inspect all burner ame holes with
the heater running. All slotted burner ame
holes should be open with yellow ame present. All round burner ame holes should be
open with a small blue ame present. Some
burner ame holes may become blocked by
debris or rust, with no ame present. If so,
turn off the heater and let it cool, and remove
blockage or replace burner. Blocked burner
ame holes will create soot.
INSPECTING BURNERS
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200047-01A
Figure 30 - Burner and Injector Holder
Injector
Burner Tube
Primary Air
Inlet Holes
BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE
We recommend that you clean the unit every 2,500 hours of operation or every three
months. We also recommend that you keep
the burner tube and pilot assembly clean
and free of dust and dirt. To clean these
parts we recommend using compressed air
no greater than 30 PSl. Your local computer
store, hardware store, or home center may
carry compressed air in a can. You can use
a vacuum cleaner in the blow position. If using compressed air in a can, please follow
the directions on the can. If you don’t follow
directions on the can, you could damage the
pilot assembly.
1. Shut off the unit, including the pilot. Allow
the unit to cool for at least thirty minutes.
2. Inspect burner, pilot and primary air inlet
holes on injector for dust and dirt (see
Figure 30).
3. Blow air through the ports/slots and holes
in the burner. Also clean the pilot assembly.
4. Check the injector holder located at the
end of the burner tube again. Remove any
large particles of dust, dirt, lint, or pet hair
with a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the
injector holder.
6. In case any large clumps of dust have now
been pushed into the burner. Repeat steps
3 and 4.
Use a vacuum cleaner, pressurized air, or a
small, soft bristled brush to clean.
A yellow tip on the pilot ame indicates dust
and dirt in the pilot assembly. There is a small
pilot air inlet hole about 2" from where the
pilot ame comes out of the pilot assembly
(see Figure 31). With the unit off, lightly blow
air through the air inlet hole. You may blow
through a drinking straw if compressed air is
not available.
Figure 31 - Pilot Inlet Air Hole
Pilot Air
Inlet Hole
Natural Gas
Burner
Propane/LP
Gas Burner
Pilot Air Inlet Hole
CARE AND MAINTENANCE
ODS/PILOT
CABINET
Air Passageways
Use a vacuum cleaner or pressurized air to
clean.
Exterior
• Use a soft cloth dampened with a mild soap
and water mixture.
• Wipe the cabinet to remove dust.
LOGS
• If you remove logs for cleaning, refer to
Installing Logs, page 16, to properly replace
logs.
• Replace log(s) if broken or chipped (dimesize or larger).
www.usaprocom.com
200047-01A
26
TROUBLESHOOTING
WARNING: If you smell gas:
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
WARNING: Only a qualied service technician should service and
repair heater. Make sure that power is turned off before proceeding.
Turn off and let cool before servicing.
CAUTION: Never use a wire, needle, or similar object to clean
ODS/pilot. This can damage ODS/ pilot unit.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors.
Note: All troubleshooting items are listed in order of operation.
Problem Possible Cause Corrective Action
When ignitor button is
pressed in, there is no
spark at ODS/pilot
1. Ignitor electrode is positioned wrong. Ignitor electrode is broken.
2. Ignitor electrode is not connected to ignitor cable.
3. Ignitor cable is pinched or
wet.
4 Broken ignitor cable.
5. Bad piezo ignitor.
6. Low battery.
1. Replace electrode.
2. Replace ignitor cable
3. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry.
4. Replace ignitor cable.
5. Replace piezo ignitor.
6. Replace battery.
When ignitor button is
pressed in there is a
spark at ODS/pilot but
no ignition.
1. Gas supply is turned off or
equipment shutoff valve is
closed.
2. Control knob not fully
pressed in while pressing
ignitor button.
3. Air in gas lines (new installation or recent gas interruption).
4. ODS / pilot is clogged.
5. Incorrect inlet gas pressure
or inlet regulator is damaged.
6. Control knob not in PILOT
position.
7. Depleted gas supply (propane).
1. Turn on gas supply or open
equipment shutoff valve.
2. Fully press in control knob
while pressing ignitor button.
3. Continue holding down control knob. Repeat igniting operation until air is removed.
4.
Clean ODS/pilot (see Care
and Maintenance, page 24) or
replace ODS/pilot assembly.
5. Check inlet gas pressure or
replace inlet gas regulator.
6. Turn control knob to PILOT
position.
7. Contact local propane/LP
gas company.
www.usaprocom.com
27
200047-01A
TROUBLESHOOTING
Problem Possible Cause Corrective Action
ODS/pilot lights but ame
goes out when control
knob is released.
1. Control knob is not fully
pressed in.
2. Control knob is not pressed
in long enough.
3. Equipment shutoff valve is
not fully open.
4. Thermocouple connection is
loose at control valve.
5. Pilot flame not touching
thermocouple, which allows
thermocouple to cool, causing pilot ame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple damaged.
7. Control valve damaged.
1. Press in control knob fully.
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds.
3. Fully open equipment shutoff
valve.
4. Hand tighten until snug, and
then tighten 1/4 turn more.
5. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Care and Maintenance,
page 24) or replace ODS/
pilot assembly
6. Replace thermocouple.
7. Replace control valve.
Burner(s) does not light
after ODS/pilot is lit
1. Burner orice is clogged.
2. Burner orice diameter is too
small.
3. Inlet gas pressure is too low.
1. Clean burner orifice (see
Care and Maintenance,
page 24) or replace burner
orice.
2. Replace burner orice.
3. Contact local gas supplier.
Delayed ignition of
burner(s).
1. Manifold pressure is too low.
2. Burner orice is clogged.
1. Contact local gas supplier.
2. Clean burner (see Care and
Maintenance, page 22) or
replace burner orice.24
Burner backring during
combustion.
1. Burner orice is clogged or
damaged.
2. Burner is damaged.
3. Gas regulator is damaged.
1. Clean burner orifice (see
Care and Maintenance,
page 24) or replace burner
orice.
2. Contact dealer or customer
service.
3. Replace gas regulator.
High yellow ame during
burner combustion.
1. Not enough air.
2. Gas regulator is defective.
3. Inlet gas pressure is too low.
1. Check burner for dirt and
debris. If found, clean burner
(see Care and Maintenance,
page 24).
2. Replace gas regulator.
3. Contact local gas supplier.
Gas odor during combustion.
1. Foreign matter between
control valve and burner.
2. Gas leak. (See Warning
Statement at top of page 24).
1. Take apart gas tubing and
remove foreign matter.
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 14).
www.usaprocom.com
200047-01A
28
TROUBLESHOOTING
Problem Possible Cause Corrective Action
Slight smoke or odor
during initial operation.
1. Residues from manufacturing process.
1. Problem will stop after a few
hours of operation.
Heater produces a whistling noise when burner
is lit.
1. Turning control knob to high
position when burner is cold.
2. Air in gas line.
3. Air passageways on heater
are blocked.
4. Dirty or partially clogged
burner orice.
1. Turn control knob to low
position and let warm up for
a minute.
2. Operate burner until air is
removed from line. Have gas
line checked by local gas
supplier.
3 Observe minimum installa-
tion clearances (Figure 4,
page 10)
4 Clean burner (see Care and
Maintenance, page 24) or
replace burner orice.
Heater produces a clicking/ticking noise just after
burner is lit or shut off.
1. Metal is expanding while
heating or contracting while
cooling.
1. This is common with most
heaters. If noise is excessive, contact qualied service technician.
White powder residue
forming within burner
box or on adjacent walls
or furniture.
1. When heated, the vapors
from furniture polish, wax,
carpet cleaners, etc., turn
into white powder residue.
1. Turn heater off when using
furniture polish, wax, carpet
cleaner or similar products.
Heater produces unwanted odors.
1. Heater is burning vapors from
paint, hair spray, glues, etc.
See IMPORTANT statement,
page 26.
2. Gas leak. See Warning State-
ment at the top of page 26.
3 Low fuel supply.
1. Ventilate room. Stop using
odor causing products while
heater is running.
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 14).
3. Rell supply tank (Propane/
LP models).
Heater shuts off in use
(ODS operates).
1. Not enough fresh air is available.
2. Low line pressure.
3. ODS/pilot is partially
clogged.
1. Open window and/or door for
ventilation.
2. Contact local gas supplier.
3. Clean ODS/pilot (see Care
and Maintenance, page 24).
Gas odor exists even
when control knob is in
OFF position.
1. Gas leak. See Warning
Statement at top of page 26.
2. Control valve is defective.
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 14).
2. Replace control valve.
Moisture/condensation
noticed on windows.
1. Not enough combustion/
ventilation air.
1. Refer to Air for Combus-
tion and Ventilation requirements, page 7.
www.usaprocom.com
29
200047-01A
REPLACEMENT PARTS
Note: Use only original replacement parts. This will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
parts, call Customer Service toll free at
1-866-573-0674 for referral information.
When calling Customer Service or your dealer,
have ready:
• Your name
• Your address
• Model and serial number of your heater
• How heater was malfunctioning
• Type of gas used (Propane/LP or Natural
gas/NG)
• Purchase date
• Usually, we will ask you to return the defective part to the factory
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s) call Customer Service toll free at
1-866-573-0674 for referral information.
When calling Customer Service have ready:
• Model number of your heater
• The replacement part number
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• replace will not produce specied heat
• propane/LP gas supply might be low (propane/LP units only)
You may feel your gas pressure is too low. If so, contact your local gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation, or troubleshooting. If so, contact
ProCom Heating, Inc. at 1-866-573-0674.
When calling, please have your model and serial numbers of your heater ready.
ACCESSORIES
Purchase these heater accessories from your local dealer. If they can not supply these accessories, contact ProCom Heating, Inc. at 1-866-573-0674 for information.
EQUIPMENT SHUTOFF VALVE
For all models. Equipment shutoff valve with
1/8" NPT tap.
www.usaprocom.com
200047-01A
30
PARTS
MODELS PCSD25T AND PCSD25RT
REMOTE
OFF
ON
LEARN
TEMP
LP
PILOT
OFF
ON
11
10
1
2
3
7
4
14
18-1
18-6
18-2
18-3
18-4
18-7
18-8
18-5
17
16
PCSD25RT
16
PCSD25T
15
9
12
13
8
6
5
www.usaprocom.com
31
200047-01A
PARTS
MODELS PCSD25T AND PCSD25RT
This list contains replaceable parts for your heater. When ordering replacement parts, follow
the instructions listed under Replacement Parts on page 29 of this manual.
ITEM PCSD25T PCSD25RT DESCRIPTION QTY
1 NDD0308-400 NDD0308-400 ODS 1
2 YDF06-BD23T YDF06-BD23T Fuel Selection Device Assembly 1
3 MDL304B MDL304B Fuel Selection Device Knob 1
4 PF120820 PF120820 Regulator Plug 2
5 PIMSC1-01 PIMSC1-01 Piezo Ignitor 1
6 ML073-04 ML073-04 Ignitor Cable 1
7 RV83FI-4/9 RV83FI-4/9 Regulator 1
8 SL005-01A SL005-01A Blower Bracket 2
9 BL016-07-03 BL016-07-03 Blower Access Panel 1
10 SD25R302-PC SD25R302-PC Legs 4
11 SD25R107B-PC SD25R107B-PC Door Assembly 1
12 SLU35A134-A SLU35A134-A Door Handle 1
13 VCL008-01 VCL008-01 Handle Ornament 1
14 ------ RG04-1M Receive Box 1
15 ------ RG04-1T Remote Control 1
16 SIT545-200 MRT-01 Valve 1
17 ------ OD-C0889-11 Solenoid 1
18 SD25R500B SD25R500B Log Assembly 1
18-1 SD25R-501 SD25R-501 Log 1 1
18-2 SD25R-502 SD25R-502 Log 2 1
18-3 SD25R-503 SD25R-503 Log 3 1
18-4 SD25R-504 SD25R-504 Log 4 1
18-5 SD25R-505 SD25R-505 Log 5 1
18-6 SD25R-506 SD25R-506 Log 6 1
18-7 SD25R-507 SD25R-507 Log 7 1
18-8 SD25R-508 SD25R-508 Log 8 1
PART AVAILABLE - NOT SHOWN
SD25R001 SD25R001 Hardware Package 1
ML064-01 ML064-01 Bag For Accessory 1
FB28D20 FB28D20 Hex Wrench 1
PCAM-012 (1) PCAM-012 (3) AAA Battery 1-3
------ PCAM-018 AA Battery 4
200047-01
Rev. A
05/13
REGISTER YOUR PRODUCT AT WWW.USAPROCOM.COM
IMPORTANT: We urge you to register your product within 10 days of date of installation, complete
with entire serial number which can be found on the rating plate. Please ll out the warranty information above for your personal records. Retain this manual for future reference.
Always specify model and serial numbers when communicating with customer service.
We reserve the right to amend these specications at any time without notice. The only warranty applicable
is our standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
ProCom Heating, Inc. warrants this product to be free from defects in materials and components for TWO
(2) years from the date of rst purchase, provided that the product has been properly installed, operated
and maintained in accordance with all applicable instructions, to make a claim under this warranty, the Bill
of Sale or cancelled check must be presented.
RESPONSIBILITY OF OWNER
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s)
required to restore this heater to proper operating condition. Warranty part(s) MUST be obtained through
ProCom Heating, Inc. who will provide original factory replacement parts. Failure to use original factory
replacement parts voids this warranty. The heater MUST be installed by a qualied installer in accordance
with all local codes and instructions furnished with the unit.
WHAT IS NOT COVERED
This warranty does not apply to parts that are not in original condition because of normal wear and tear or
parts that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects
caused by improper installation. Travel, diagnostic cost, labor, transportation and any and all such other
costs related to repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE
OF THE PRODUCT, THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED
WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES. INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO TWO (2)
YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE. PROCOM HEATING, INC.'S
LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND PROCOM HEATING, INC. SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT.
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of
accidental or consequential damages, the above limitation on implied warranties, or exclusion or limitation
on damages may not apply to you.
This warranty gives you specic legal right, and you may also have other rights that vary from state to state.
ProCom Heating, Inc.
Bowling Green, KY 42101
www.usaprocom.com
1-66-573-0674
WARRANTY
KEEP THIS WARRANTY
Model _______________________________
Serial No. ____________________________
Date Purchased _______________________
Keep receipt for warranty verication.
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