Procom PCD18T, PCD24TD, PCD24M User Manual

PC-PCD18T060-01-0806

Vent-Free Gas Log Heater

MODEL: PCD18T

PCD24TD

PCD24M

Questions about installation, operation, or troubleshooting? Before returning to your retailer, contact our customer service department at 1-877-886-5989, 8:00 a.m.- 4:30p.m., EST, MondayFriday or e-mail customerservice@usaprocom.com

CAUTION - FOR YOUR SAFETY

WARNING: IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY, OR LOSS OF LIFE.

Do not store or use gasoline or other ammable vapors and liquids in vicinity

of this or any other appliance.

WHAT TO DO IF YOU SMELL GAS

Do not try to light any appliance. Do not touch any electrical switch; do not use any phone in your building. Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you cannot reach your gas supplier, call the re department.

-- Installation and service must be performed by a qualied installer, service

agency or the gas supplier.

This is an unvented gas-red heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be

provided. Refer to Air For Combustion and Ventilation section on page 5 of this manual.

INSTALLER: DO NO DISCARD THIS MANUAL – LEAVE FOR HOMEOWNER’S FUTURE REFERENCE

This appliance may be installed in an aftermarket, permanently located,

manufactured (mobile) home, where not prohibited by local codes. This

appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

WARNING: This appliance is equipped

for (Natural and Propane) gas. Field conversion is not permitted other than between natural or propane gases.

TABLE OF CONTENTS

PRODUCT SPECIFICATIONS

Important Safety Information ……..................................................................................................................3

Fresh Air For Combustion and Ventilation .………...................................................................…................5

Product Features ………………….....................................................................................................................7

Preparing for Installation ………......................…………………........................................................................8

Installation ………......................………………….............................................................................................12

Checking Gas Connections …….............................................................................................................15

Installing Logs …………………...............................................................................................................16

Operation .....................………….....................................................................................................................18

Care And Maintenance ……..........................................................................................................................21

Troubleshooting …..……………….................................................................................................................22

Replacement Parts ………………………......................................................................................................24

WARNING: READ THE INSTALLATION & OPERATION INSTRUCTIONS

BEFORE USING THIS APPLIANCE

IMPORTANT: Read instructions and warnings carefully before starting installation. Failure to fol-

low these instructions may result in a possible re hazard and will void the warranty.

ITEM NO

PCD24TD & PCD24M

Input Rating 32,000BTU/Hr 32,000BTU/Hr

Gas Type Natural LP/Propane

Ignition Electronic Piezo Electronic Piezo

Manifold Pressure 4 in. W.C 9 in. WC.

Inlet Gas Pressure

Maximum 10.5 in. W.C 14 in. W.C

Minimum 5 in. W.C 11 in. W.C

Figure 1

Control Knob

ITEM NO

PCD18T

Input Rating 30,000BTU/Hr 30,000BTU/Hr

Gas Type Natural LP/Propane

Ignition Electronic Piezo Electronic Piezo

Manifold Pressure 4 in. W.C 9 in. WC.

Inlet Gas Pressure

Maximum 10.5 in. W.C 14 in. W.C

Minimum 5 in. W.C 11 in. W.C

333

IMPORTANT SAFETY INFORMATION

IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate, or service

this heater. Improper use of this heater can cause serious injury or death from burns, re, explosion, electrical

shock, and carbon monoxide poisoning.

WHAT TO DO IF YOU SMELL GAS

If you cannot reach your gas supplier, call the re department.

Installation and service must be performed by a qualied installer, service agency, or local gas supplier.

WARNING: Do not store or use gasoline or other ammable vapors or liquids in the vicinity of this or any

other appliance.

This appliance is for use with only the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

CARBON MONOXIDE POISONING: Early signs of carbon monoxide poisoning resemble the u, with head- aches, dizziness, or nausea. If you have these signs, the heater may not be working properly. Get fresh air immediately! Have heater serviced. Some people are more affected by carbon monoxide than others. These

include pregnant women, persons with heart or lung disease or anemia, those under the inuence of alcohol,

and those at high altitudes.

NATURAL AND PROPANE/LP GAS: Natural or propane/LP gas is odorless. An odor-producing agent is added to natural or pro-pane/LP gas. The odor helps you detect a natural or pro-pane/LP gas leak. However, the odor added to natural or propane/LP gas can fade. Natural or propane/LP gas may be present even though no odor exists.

Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to safe and proper operation of this heater.

WARNING: Do not use a blower insert, heat exchanger insert or any accessory not approved for use with

this log set.

WARNING: Do not allow fans to blow directly into the heater. Avoid any drafts that alter burner ame pat-

tern including ceiling fans. Altered burner patterns can cause sooting.

WARNING: Any change to this heater or its controls can be dangerous.

WARNING: Do not place clothing or other ammable material on or near the appliance. Never place any

objects in or on the replace.

WARNING: Due to high temperatures, log set should be located out of trafc and away from furniture and

draperies.

WARNING: Log set becomes very hot while running heater. Keep children and adults away from the hot

surface to avoid burns or clothing ignition. Heater will remain hot for a short time after shut off. Allow surface to cool before touching.

WARNING: Carefully supervise young children when they are in the same room with the heater.

•

WARNING: Make sure a replace screen is in place before running the log set.

WARNING: Do not install in bedrooms or bathrooms.

WARNING: Keep the appliance area clear and free from combustible materials, gasoline, and other am-

mable vapors and liquids.

1. This appliance is for use with only the type of gas indicated on the rating plate. This appliance is not con

vertible for use with other gases.

2. Do not place propane/LP supply tank(s) inside any structure. Store propane/LP supply tank(s) outdoors.

3. If you smell gas

Shut off gas supply. Do not try to light any appliance. Do not touch any electrical switch; do not use any phone in your building. Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you ca nno t r each your gas supplier, call the re department.

4. This heater should not be installed in a bedroom or bathroom unless installed as a vented appliance.

5. Solid-fuels should not be burned in a replace in which vent-free log set is installed.

6. Do not add extra logs or ornaments such as pine cones, vermiculite, or rock wool. Using these added items can cause sooting. Do not add lava rock around base. Rock and debris could fall into the control area of heater. After servicing, always replace screen before operating heater.

7. If replace has glass doors, never operate this heater with glass doors closed. If you operate heater with doors closed, heat will build-up inside replace and cause glass to burst. If replace opening has vents at

the bottom, you must open the vents before operating log set. Always operate heater with glass doors fully open.

8. This log heater is designed to be smokeless. If logs ever appear to be smoking, turn off heater and call a qualied service technician. NOTE: During initial operating, slight smoking could occur due to log curing and heater burning off manufacturing residues.

9. To prevent the creation of soot, follow the instructions (see

Care and Maintenance page 21).

10. Before using furniture polish, wax, carpet cleaner, or similar products, turn heater off. If heated, the vapor from these products may create a white powder residue within burner box or on adjacent walls and furniture.

11. This heater needs fresh, outside air ventilation to run properly. This heater has an Oxygen Depletion Sensor (ODS) safety shutoff system. The ODS shuts down the heater if not enough fresh air is available. (See Fresh Air For Combustion And Ventilation, pages 5-7.)

12. Do not run heater where ammable liquids or vapors are used or stored under dusty conditions.

13. Turn off heater before using furniture polish, wax, carpet cleaner, or similar products.

14. Do not use heater if any part has been under water. Immediately call a qualied service technician to inspect

the room heater and replace any part of the control system and any gas control which has been under water.

15. Turn off and let cool before servicing. Only a qualied service technician should service and repair heater.

16. Operating heater above elevations of 4,500 feet could cause pilot outage.

17. Do not use this heater if any log is broken. Do not operate heater if a log is chipped (dime-size or larger).

18. Do not use this heater to cook food or burn paper or other objects.

•

QUALIFIED INSTALLING AGENCY

Installation and replacement of gas piping, gas utilization equipment or accessories and repair and servicing of equipment shall be performed only by a qualied agency. The term “qualied agency” means any individual, rm,

corporation, or company that either in person or through a representative is engaged in and is responsible for:

The installation, testing, or replacements of gas piping or

The connection, installation, testing, repair, or servicing of equipment; that is experienced in such work; that

is familiar with all precautions required; and that has complied with all the requirement of the authority having jurisdiction.

In areas that prohibit the use of vent-free heaters, the log set has been tested and approved to the ANSI Z21.60 standard for Vented Decorative Logs. When used as a vented log set refer to additional instructions on page 11.

WARNING: This heater shall not be installed in a conned space or unusually tight construction unless pro-

visions are provided for adequate combustion and ventilation air. Read the following instructions to insure proper fresh air for this and other fuel-burning appliances in your home.

Today’s homes are built more energy efcient than ever. New materials, increased insulation, and new construction methods help reduce heat loss in homes. Homeowners weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, homeowners want their homes as airtight

as possible. While it is good to make your home energy efcient, your home needs to breathe. Fresh air must

enter your home. All fuel-burning appliances need fresh air for proper combustion and ventilation. Exhaust fans,

replaces, clothes dryers, and fuel burning appliances draw air from the house. To operate you must provide

adequate fresh air for these appliances. This will insure proper venting of vented fuel-burning appliances.

PRODUCING ADEQUATE VENTILATION

The following are excerpts from National Fuel Gas Code. NFPA 54/ANS Z223.1. Air for Combustion and Ventilation. All spaces in homes fall into one of the three following ventilation classications:

1. Unusually Tight Construction

2. Unconned Space

3. Conned Space

The information on pages 5 through 7 will help you classify your space and provide adequate ventilation.

Conned and Unconned Space

The National Fuel Gas Code ANSI Z223.1 denes a conned space as a space whose volume is less than 50

cubic feet per 1,000 Btu per hour (4.8 cubic meter per kilowatt) of the aggregate input rating of all appliances in

stalled in that space, and an unconned space as a space whose volume is not less than 50 cubic feet per 1,000

Btu per hour (4.8 cubic meter per kilowatt) of the aggregate input rating of all appliances installed in that space. Rooms connecting directly with the space in which the appliances are installed*, through openings not furnished

with doors, are considered a part of the unconned space.

This heater shall not be installed in a confined space or unusually tight construction unless provisions are provided for adequate combustion and ventilation air.

*Adjoining rooms are connecting only if there are doorless passageways or ventilation grills between them.

Unusually Tight Construction

The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional fresh air.

Unusually tight construction is dened as construction where:

walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a rating a)

FRESH AIR FOR COMBUSTION AND VENTILATION

Determining if You Have a Conned or Unconned Space

Use this worksheet to determine if you have a conned or unconned space.

Space: Includes the room in which you will install heater plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.

1. Determine the volume of the space Length×Width×Height= cu.ft. (volume of space) Example: Space size 20 ft. (length) × 16 ft.(width) × 8 ft. (ceiling height) = 2560 cu. ft. (volume of space) If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total volume of the space.

2. Divide the space volume by 50 cubic feet to determine the maximum Btu/Hr the space can support. (volume of space) ÷ 50 cu. ft.= (Maximum Btu/Hr the space can support)

3. Add the Btu/Hr of all fuel burning appliances in the space. Vent-free heater Gas water heater* Gas furnace Vented gas heater Gas heater logs Other gas appliances* + Total =

*Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.

4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used.

Btu/Hr (maximum the space can support) Btu/Hr (actual amount of Btu/Hr used)

Example : 51,200 Btu/Hr(maximum the space can support) 71,000 Btu/Hr(actual amount of Btu/Hr used)

The space in the above example is a conned space because the actual Btu/Hr used is more than the maximum

Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows:

Rework worksheet, adding the space of an adjoining room. If the extra space provides an unconned

space, remove door to adjoining room or add ventilation grills between rooms. See “Ventilation Air From

Outdoors”, page 7. Vent room directly to the outdoors. See “Ventilation Air From Outdoors”, page 7. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconned. If the actual Btu/Hr used is less

than the maximum Btu/Hr the space can support, the space is an unconned space. You will need no ad-

ditional fresh air ventilation.

WARNING: If the area in which the heater may be operated is smaller than that dened as an unconned

space or if the building is of unusually tight construction, provide adequate combustion and ventilation air

by one of the methods described in the National Fuel Gas Code, ANSI Z223.1/NFPA. Air for combustion

and ventilation or applicable local codes.

b) c)

Example: Gas water heater 40,000 Btu/Hr Vent-free heater + 31,500 Btu/Hr Total = 71,500 Btu/Hr

Btu/Hr Btu/Hr Btu/Hr Btu/Hr Btu/Hr Btu/Hr Btu/Hr

of one perm (6x10

-11

kg per pa-sec-m2) or less with openings gasketed or sealed

and

b) weather stripping has been added on windows that can be opened and doors

and

c) caulking or sealants are applied to areas such as joints around window and door frames, between sole plates

and oors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical, and gas

lines, and at other openings. If your home meets all of the three criteria above, you must provide additional fresh air. See "Ventilation Air From Outdoors" (page 6). If your home does not meet all of the three criteria above, proceed to "Determining Fresh-Air Flow For Heater Location" (below).

DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION

Figure 2 - Ventilation Air from Inside Building

Figure 3 - Ventilation Air from Outdoors

Ventilation Air From Inside Building

This fresh air would come from adjoining unconned space. When ventilating to an adjoining unconned space, you must provide two

permanent openings: one within 12 inches of the wall connect

ing the two spaces (see options 1 and 2, Figure 2). You can also remove door into adjoining room (see option 3, Figure 2). Follow the National Fuel Gas Code NFPA 54/ANSI Z223.1. Section 5.3,

Air for Combustion and Ventilation for required size of ventilation

grills or ducts.

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation grills or duct. You must provide two permanent openings: one within 12 inches of the ceiling and one within 12 inches of the oor.Connect these items directly to the outdoors or spaces open to the outdoors. These spaces include attics and crawl spaces. Follow the National Fuel Gas Code NFPA 54/ANSI Z223.1, Section 5.3. Air for Combustion

and Ventilation for required size of ventilation grills or ducts.

IMPORTANT: Do not provide openings for inlet or outlet air

into attic if attic has a thermostat-controlled power vent. Heated air entering the attic will activate the power vent.

WARNING: Rework worksheet, adding the space of the ad-

joining unconned space. The combined spaces must have

enough fresh air to supply all appliances in both spaces.

PRODUCT FEATURES:

This log set has been tested and approved to ANSI Z21.11.2 standard for Unvented Heaters and can be operated with

the ue damper closed. State and local codes in some areas prohibit the use of vent-free heaters.

SAFETY PILOT

This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS/pilot is a required feature for vent-free room heaters. The ODS/pilot shuts off the heater if there is not enough fresh air.

THERMOSTAT HEAT CONTROL

The control automatically cycles the burner on and off to maintain a desired room temperature.

PIEZO IGNITION SYSTEM

This heater is equipped with an electronic piezo ignitor. This system

requires AAA batteries (provided).

CAUTION: Do not remove the metal data plates from the grate assem-

bly. The data plates contain important product information.

DUAL FUEL CAPABLE

Your log set is equipped to operate on either Propane or Natural gas. The log set is shipped from the factory ready for connecting to Propane. The log set

can easily be changed to Natural gas by having your qualied installer follow

State of Massachusetts: The installation must be made by a licensed plumber or gas tter in the Commonwealth of Massachusetts. Sellers of unvented propane or natural

gas-red supplemental room heaters

shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit. In the state of Massachusetts, unvent-

ed propane or natural gas-red space

heaters shall be prohibited in bedrooms and bathrooms.

In the State of Massachusetts the gas cock must be a “T” handle type.

The State of Massachusetts requires that a exible appliance connector cannot exceed three feet in length.

the instructions on page 14 and the markings on the log set.

LOCAL CODES

lnstall and use heater with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code,

ANSI Z223.1/NFPA 54.

*Available from:

American National Standards Institute, Lnc.

1430 Broadway

New York, NY 10018

National Fire Protection Association, lnc.

1 Batterymarch Park

Quincy, MA 02269-9101

WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS

Water vapor is a by-product of gas combustion. An unvented room heater produces approximately one (1) ounce (30ml) of water for every 1,000 BTUs (.3KWs) of gas input per hour. Unvented room heaters are recommended as supplemental heat (a room) rather than a primary heat source (an entire house). In most supplemental heat applications, the water vapor does not create a problem. In most applications, the water vapor enhances the low humidity atmosphere experienced during cold weather.

The following steps will help insure that water vapor does not become a problem.

1. Be sure the heater is sized properly for the application, including ample combustion air and circulation air.

2. If high humidity is experienced, a dehumidier may be used to help lower the water vapor content of the air.

3. Do not use an unvented room heater as the primary heat source.

WARNING: A qualied technician must install heater. Follow all local codes.

WARNING: Before installing in a solid ue burning rebox, the chimney ue and rebox must be cleaned of

soot, creosote, ashes and loose paint by a qualied chimney cleaner. Creosote will ignite if highly heated. A dirty chimney ue may create and distribute soot within the house. Inspect chimney ue for damage.

WARNING: Maintain the minimum clearances.

If possible, provide greater clearances from the

oor, ceiling, and adjoining wall than required.

Minimum Fireplace Clearance to Combustible Materials

Log size Side wall Ceiling

18 in, 24 in 16 in. 42 in.

PREPARING FOR INSTALLATION

Before beginning assembly or operation of the product, make sure all parts are present. Compare parts with package contents list and diagram above. If any part is missing or damaged, do not attempt to assemble, install or operate the product. Contact customer service for replacement parts.

Estimated Assembly Time: 1 to 2 hours

Tools Required for Assembly:

Before installing heater, make sure you have the items listed below

Hardware package (provided with heater)

Approved exible gas hose (not provided) if allowed by local codes

Sealant (resistant to natural or propane/LP gas, not provided)

Electric drill with 3/16” drill bit

Phillips screwdriver External regulator (supplied by installer) Piping (check local codes) Equipment shutoff valve Test gauge connection Sediment trap Tee joint Pipe wrench

UNPACKING

1. Remove logs and burner base assembly from carton. NOTE: Do not pick up burner base assembly by burners as this could damage heater. Always handle base assembly by grate.

2. Remove all protective packaging applied to logs and heater for shipment.

3. Check all items for any shipping damage. If damaged, promptly inform dealer where you purchased the heater.

•

Clearance from the side of the replace opening to any combustible material and wall should follow dia-

gram in Figure 4.

Clearance from the top of the replace opening to the ceiling must not be less than 42 inches.

MINIMUM NONCOMBUSTIBLE MATERIAL CLEARANCE

If Not Using Mantel

You must have noncombustible material(s) above the replace opening. Noncombustible materials (such as

slate, marble, tile, etc.) must be at least 1/2 inch thick. With sheet metal, you must have noncombustible material

behind it, such as a noncombustible replace hood accessory. See Figure 5 next page for minimum clearance

requirements.

WARNING: Seal any fresh air vents or ash clean-out doors located on the oor or wall of replace to

prevent drafting caused by pilot outage or sooting. Use a heat-resistant sealant. Do not seal chimney ue

damper.

CAUTION: This heater creates warm air currents. These currents move heat to wall surface next to heater.

Installing heater next to vinyl or cloth wall coverings or operating heater where impurities (such as tobacco

smoke, aromatic candles, cleaning uids, oil or kerosene lamps, etc.) in the air exist may discolor walls.

NOTICE: State or local codes may only allow operation of this appliance in a vented conguration. Check

your state or local codes.

NOTICE: This heater is intended for use as supplemental heat. Use this heater along with your primary

heating system. Do not install this heater as your primary heat source. If you have a central heating system you may run the system’s circulating blower while using the heater. This will help circulate the heat throughout the house. In the event of power outage, you can use this heater as your primary heat source.

IMPORTANT: Vent-free heaters add moisture to the air. Although this is benecial, installing heater in rooms

without enough ventilation air may cause mildew to form from too much moisture. See Air for Combustion and Ventilation, pages 5 through 7.

WARNING: This appliance is designed

for installation in only a solid-fuel burning masonry or UL 127 factory-built

replace or in a listed ventless rebox

enclosure. Exception: DO NOT install

LOG SIZING REQUIREMENTS

Log Size Minimum Firebox Size

High Depth Front Width Rear Width

GLD1850 20 in. 13 in. 29 in. 23 in.

GLD2440 20 in. 14 in.

30 in. 24 in.

GLD2450 20 in. 14 in.

30 in. 24 in.

CHECK GAS TYPE

Make sure your gas supply is correct for your log set. If supply is not correct, do not install heater. Call dealer where you purchased heater for proper gas log set.

this appliance in a factory-built replace

that includes instructions stating it has not been tested or should not be used with unvented gas logs.

MINIMUM CLEARANCE FOR SIDE

Combustible Material, Side Wall, and Ceiling.

Figure 4 - Minimum Clearance for Combustible to Wall

Figure 5 - Heat resistant material

(slate, marble, tile, etc.) above

replace

Heat Resistant Material

Figure 6 - Minimum mantel clearances without using hood

NOTICE: This heater may be used as a vented product. If so, you must always operate log set with chimney

ue damper open. If running log set with damper open, noncombustible material above replace opening is not

needed. Go to Installing Damper Clamp Accessory for Vented Operation, page 11.

If Using Mantel

You must have noncombustible material(s) (such as slate, marble, tile, etc). at least 1/2 in. thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8 inches up. If noncom-

bustible material is less than 12 in., you must install the replace hood accessory. Even if noncombustible material is more than 12 in., you may need the hood accessory to deect heat away from mantel shelf. See Figures 5, 6 and 7 for

Noncombustible Material Distance

Requirements for Safe Installation

8 inches or more Noncombustible material okay.

Less than 8 inches Noncombustible material must be

extended to at least 8 inches. See between 8 inches and 12 inches above. If you can not extend material, you must

operate heater with ue damper open.

minimum clearances requirements.

IMPORTANT: If these minimum clear-

ances are not met, you must operate

heater with chimney ue damper open. Go to “Installing Damper Clamp Accessory for Vented Operation,”

page 11.

MANTEL CLEARANCES

In addition to meeting noncombustible material clearances, you must also meet required clearances between

replace opening and mantel shelf. If the clearances listed below are not met, you will need a hood.

Determining Mantel Clearances

If you meet minimum clearance requirements between mantel shelf and top of

replace opening, a hood is not necessary

(see Figure 6).

Determining Minimum Mantel Clearance When Using a Hood

If minimum clearances in Figure 6 are not met, you must have a hood. When using a hood there are still certain minimum mantel clearances required. Follow minimum clearances shown in Figure 7 when using a hood.

NOTICE: Surface temperature of adjacent walls

and mantels become hot during operation. Walls and

mantels above the rebox may become too hot to

touch. If installed properly, thes temperatures meet the requirement of the national product standard. Follow all minimum clearances shown in this manual.

NOTICE: If your installation does not meet the minimum

clearances shown, you must do one of the following:

Operate the logs with the ue damper open only.

Raise the mantel to an acceptable height.

FLOOR CLEARANCES

a) If installing appliance on oor level, you must maintain

the minimum distance of 14 inches to combustibles

•

Figure 7 - Minimum mantel clearances when using hood

Figure 8- Minimum replace clearances if installed at oor level

Combustible Material

14” Min

Noncombustible Material

Figure 9 - Minimum replace clearances above combustible ooring

Combustible Material

5” Min

Hearth

Log set

18” Models

Top of Fireplace Opening

Underside of Mantel Shelf

All minimum distances are in inches

Mantel Shelf

Minimum NonCombustible Material

Distances to Underside of Mantel

Minimum NonCombustible Material Height

INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION

NOTE: When used as a vented heater, appliance must be

installed only in a solid-fuel burning replace with a working ue

constructed of noncombustible material. You may use this heater as a vented product. There are three reasons for operating your heater as a vented model:

1. The replace does not meet the clearance requirements for

vent-free operation.

2. State or local codes do not permit vent-free operation.

3. You prefer vented operation.

If reasons number 1 or 2 above apply to you, you must perma

nently open chimney ue damper. You must install the damper

clamp accessory (not provided). This will insure vented operation (see Figure 10). The damper clamp will keep damper open. Instal

lation instructions are included with clamp accessory.

See chart below for the minimum permanent ue opening you

must provide. Attach damper clamp so the minimum permanent opening will be maintained at all times.

Chimney

Height (ft.)

Minimum Permanent

Flue Opening (sq. in)

6’ to 15’

39 sq inches

15’ to 30’ 29 sq inches

Area of Various Standard Round Flues

Diameter (in.) Area (sq. in.)

5” 20 sq inches

6” 29 sq inches

7” 39 sq inches

8” 51 sq inches

Figure 10 - Attach Damper to Fireplace

Damper

Damper Clamp

Damper

CONNECTING TO GAS SUPPLY

WARNING: A qualied service technician must connect heater to gas supply. Follow all local codes.

WARNING: This appliance requires 1/2-inch NPT (National Pipe Thread) inlet connection to the pressure

regulator.

WARNING: Never connect heater to private (non-utility) gas wells. This is commonly known as well head gas.

CAUTION: Never connect heater directly to the natural or propane/LP supply. This heater requires an ex-

ternal regulator (not supplied). Install the external regulator between the heater and natural or propane/LP supply.

1. Apply pipe joint sealant lightly to tting threads. Connect approved exible gas hose to gas regulator of

heater (see Figure 12). NOTE: Never apply pipe sealant to are tting threads

IMPORTANT: Hold gas regulator with wrench when connecting exible gas hose.

INSTALLING HEATER BASE ASSEMBLY

CAUTION: Do not remove the metal data plates attached to the heater base assembly. The data plates

contain important warranty Information.

WARNING: You must secure this heater to replace oor. If not, heater will move when you adjust controls.

Moving heater may cause a gas leak.

WARNING: If installing in a sunken replace, special care is needed. You must raise the replace oor to

allow access to heater control panel. This will insure adequate air ow and guard against sooting. Raise replace oor with noncombustible material.

CAUTION: Do not pick up heater base assembly by the burner. This could damage heater. Only handle

base assembly by grates.

IMPORTANT: Make sure the heater burners are level. If heater is not level, heater will not work properly.

Avoid damage to thermostat bulb. Avoid nicks or sharp bends in thermostat bulb wire. Keep thermostat bulb in mounting bracket.

Figure 11 - Attaching Heater Base to Fireplace Floor

INSTALLATION

2. Locate masonry screws in hardware package.

3. Position heater base assembly in replace.

4. Place logs in their proper position on heater base.

5. Center heater base and logs front-to-front and side-to-

side in replace.

6. Carefully remove logs without moving heater base.

7. Mark screw locations through holes in mounting brackets

(see Figure 12). If installing in a brick-bottom replace,

mark screw locations in mortar joint of bricks.

8. Remove heater base from replace.

9. Drill holes at marked locations using 3/16-inch drill bit.

Figure 12 - Attaching Flexible Gas

Hose to Heater Gas Regulator

Figure 13-A - External Regulator with Vent Pointing Down For NG

Figure 13-B - External Regulator

with Vent Pointing Down For LP

10. Attach base assembly to replace oor using two masonry screws

(in hardware package) (see Figure 11).

A CSA/AGA design-certied equipment shutoff valve with

1/8-inch NPT tap is an acceptable alternative to test gauge connec

tion. Purchase the optional CSA/AGA design-certied equipment

shutoff valve from your dealer.

The installer must supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to minimum allowable on rating label. If you do not reduce incoming gas pressure, heater regulator damage could occur. Install external regulator with the vent down as shown in Figure 13. Pointing

the vent down protects it from freezing rain or sleet.

Installation must include equipment shutoff valve, union, and plugged 1/8-inch NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from heater (see Figure 14). To pre

vent performance problems, Propane/LP tank of less than 100 lbs.

capacity is not recommended.

IMPORTANT: Install an equipment shutoff valve in an accessible

location. The equipment shutoff valve is for turning on or shutting off the gas to the appliance. Apply pipe joint sealant lightly to male threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged heater valves.

CAUTION: Use only a new, black iron or steel pipe. Internally-

tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of large enough diameter to allow proper gas volume to heater. If pipe is too small, undue loss of pressure will occur.

CAUTION: Use pipe joint sealant that is resistant to natural

gas(NG) or liquid petroleum (LP) gas.

Figure 14 - Gas Connection

We recommend that you install a sediment trap in the supply line as shown in Figure 14. Place sediment trap where

it is within reach for cleaning and where trapped matter is not likely to freeze. A sediment trap traps moisture and

contaminants. This keeps them from going into heater controls. If sediment trap is not installed or is installed incorrectly, heater may not run properly.

IMPORTANT: Hold pressure regulator with wrench when connecting it to gas piping and/or ttings.

INSTALLATION

Continued

CAUTION: Two gas line installation at the same time is forbidden.

Heater is pre-set at factory for propane gas, no changes are required for connecting to propane. Only a qualied

installer or service technician can perform gas selection and connecting to gas supply.

CAUTION: To avoid gas leakage at the inlet of regulator, a qualied installer or service technician

must use hex plug with sealant.

For changing from propane to natural gas supply:

Overturn chassis, See Figure 15.

2. For NATURAL GAS, press knob using a at screw driver with a blade the thickness of a quarter and turn

knob clockwise until the knob locks into the NG position (see Figure 16). Selection valve must be locked in the NG position. Do not operate heater between locked positions!

Remove hex plug (with wrench provided) from natural gas inlet of regulator and install into LP inlet of

regulator; use thread sealant to assure there are no leaks.

For changing from natural gas supply to propane supply:

Overturn chassis, See Figure 15.

2. For propane gas, press in knob using a at screw driver with a blade the thickness of a quarter and turn

knob counterclockwise until the knob locks into the LP position, see Figure 17. Selection valve must be locked in the LP position. Do not operate heater between locked positions.

Remove hex plug from liquid propane inlet of regulator and install into NG inlet of regulator; use thread

sealant to assure there are no leaks.

Figure 15

Figure 17

Figure 16

CHECKING GAS CONNECTIONS

WARNING: Test all gas piping and connections for leaks after installing or servicing. Correct all leaks at once.

WARNING: Never use an open ame to check for leaks. Apply a mixture of liquid soap and water to all

joints. Bubbles forming indicate a leak. Correct all leaks immediately.

Figure 18- Equipment Shutoff Valve

Figure 19-A Checking Gas Joints for NG

Figure 19-B Checking Gas joints For LP

Pressure Testing Gas Supply Piping System

Test Pressure in Excess Of 1/2 PSIQ (3.5 K Pa)

1. Disconnect appliance with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping system. Pressure in excess of 1/2 psig will damage heater regulator.

2. Cap off open end of gas pipe where equipment shutoff valve was con

nected.

3. Pressurize supply piping system by either using compressed air or

opening main gas valve located on or near gas tank.

4. Check all joints of gas supply piping system. Apply a mixture of liquid soap and water to gas joints. Bubbles forming indicate a leak.

5. Correct all leaks immediately.

6. Reconnect heater and equipment shutoff valve to gas supply. Check

reconnected ttings for leaks.

Test Pressures Equal To or Less Than 1/2 PSIQ

1. Close equipment shutoff valve (see Figure 18).

2. Pressurize supply piping system by either using com pressed air or

opening main gas valve located on or near gas supply tank.

3. Check all joints from gas tank to equipment shutoff valve (see Figure

19). Apply mixture of liquid soap and water to gas joints. Bubbles form

ing show a leak.

4. Correct all leaks immediately.

Pressure Testing Heater Gas Connections

1. Open equipment shutoff valve (see Figure 18).

2. Open main gas valve located on or near gas tank.

3. Make sure control knob of heater is in the OFF position.

4. Check all joints from equipment shutoff valve to control valve (see Figure 19). Apply mixture of liquid soap and water to gas joints. Bubbles forming show a leak.

5. Correct all leaks immediately.

6 Light heater (see

Operation, pages 17 through 19). Check the rest of

the internal joints for leaks.

7. Turn off heater (see “To Turn Off Gas to Appliance”, page 18).

Fuel Supply

INSTALLING LOGS

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts spe-

cically approved with this heater may result in property damage or personal injury.

CAUTION: After installation and periodically thereafter, check to ensure that no yellow ame comes in con-

tact with any log. With the heater set to High, check to see if yellow ames contact any log. If so, reposition logs according to the log installation instructions in this manual. Yellow ames contacting logs will create soot.

Provided Logs: 7

It is very important to install the logs exactly as instructed. Do not modify logs. Use only logs supplied with heater.

Each log is marked with a number. This number will help you to identify the logs when installing. It is very important to install these logs exactly as instructed. Do not modify logs.

After installing logs, add decorative cinders around the grate base, do not place any decorative cinders on logs or burner.

1. Insert log #1 into slots in rear log bracket on grate base, and tighten nuts.

Figure 21 - Installing Log #2

Figure 22 - Installing Log #3&Log#4

Figure 23 - Installing Log #5

Figure 25 - Installing Log #7

Figure 24 - Installing Log #6

5. Insert the recessed hole on the

bottom of log #5 onto pin on log #1,

with the other end placed on log #2.

6. Insert the recessed hole on

the bottom of log #6 onto pin on

log #2, with the other end placed

on log #3.

3. Insert log #3 and log#4 into slots in front log bracket on grate base and tighten nuts.

2. Insert log #2 into slots in middle grate bracket and tighten nuts.

Figure 20 - Installing Log #1

PCD18T

7. Insert the recessed hole on

the bottom of log #7 onto pin on

log #2, with the other end placed

on log #4.

INSTALLING LOGS

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts

specically approved with this heater may result in property damage or personal injury.

CAUTION: After installation and periodically thereafter, check to ensure that no yellow flame comes in

contact with any log. With the heater set to High, check to see if yellow flames contact any log. If so,

reposition logs according to the log installation instructions in this manual. Yellow ames contacting logs will

Provided Logs: 7

create soot. It is very important to install the logs exactly as instructed. Do not modify logs. Use only logs supplied with heater. Each log is marked with a number. This number will help you to identify the logs when installing. It is very important to install these logs exactly as instructed. Do not modify logs.

After installing logs, add decorative cinders around the grate base, do not place any decorative cinders on logs or burner.

1. Insert log #1 into slots in rear log bracket on grate base, and tighten nuts.

Figure 27 - Installing Log #2

Figure 28 - Installing Log #3&Log#4

Figure 29 - Installing Log #5

Figure 31 - Installing Log #7

Figure 30 - Installing Log #6

5. Insert the recessed hole on the

bottom of log #5 onto pin on log #1,

with the other end placed on log #2.

6. Insert the recessed hole on

the bottom of log #6 onto pin on

log #2, with the other end placed

on log #3.

3. Insert log #3 and log#4 into slots in front log bracket on grate base and tighten nuts.

2. Insert log #2 into slots in middle grate bracket and tighten nuts.

Figure 26 - Installing Log #1

PCD24M & PCD24TD

6. Insert the recessed hole on

the bottom of log #7 onto pin on

log #2, with the other end placed

on log #4.

1818

OPERATION

Avoid any drafts that alter burner ame patterns. Do not allow fans to blow directly into the replace. Do not place a blower inside the burn area of the rebox. Ceiling fans may create drafts that alter ame patterns. Soot-

ing and improper burning will result.

During manufacturing, fabricating and shipping, various components of this appliance are treated with certain

oils, lms or bonding agents. These chemicals are not harmful but may produce annoying smoke and smells as

they are burned off during the initial operation of the appliance, possibly causing headaches or eye or lung irritation. This is a normal and temporary occurrence.

The initial break-in operation should last two to three hours with the burner at the highest setting. Provide maximum ventilation by opening windows or doors to allow odors to dissipate. Any odors remaining after this initial break-in will be slight and will disappear with continued use.

This appliance must not be used with glass doors in the closed position. This can lead to pilot outages and

severe sooting outside the replace.

Always operate heater with glass doors fully open.

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a re or explosion may result causing property

damage, personal injury or loss of life.

When lighting the pilot, follow these instructions exactly.

BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the oor because

some gas is heavier than air and will settle on the oor.

WHAT TO DO IF YOU SMELL GAS

If you cannot reach your gas supplier, call the re department.

Use only your hand to push control. Never use tools. If the appliance does not operate, don’t try to repair

it; call a qualied service technician or gas supplier. Forced or attempted repair may result in a re or explosion.

Do not use this appliance if any part has been under water. Immediately call a qualied service technician

to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

•

Figure 32 - Control Knob and Ignitor

Button Location

TO TURN OFF GAS TO HEATER

Turn control knob clockwise to OFF position to completely shut off the heater.

Figure 33 - Pilot

LIGHTING

INSTRUCTIONS

CAUTION: Do not try to adjust heating levels by using the equipment shutoff valve.

1. Unscrew ignitor cap and install a AAA type battery with the anode (+) pointing out. Replace cap.

2. STOP! Read the safety information on front and back of the Warnings plate.

3. Make sure manual shotoff valve is fully, open.

4. Push in gas control knob slightly and turn clockwise to the OFF position.

5. Wait ve(5) minutes to clear out out any gas. Then smell for gas, including near the oor. If you smell gas,

STOP! Follow "B" in the safety information label. If you do not smell gas, go to the next step.

6. Push in gas control knob slightly and turn counterclockwise to “PILOT” and depress for ve(5)

seconds. NOTE: The rst time the heater is operated after connecting the gas supply, the control knob should

be depressed for about thirty(30) seconds. This will allow air to bleed from the gas system.

7. With control knob pushed in, press and hold ignitor button, located on the other side of front panel. This will

light the pilot. If needed, keep ignitor button pressed until pilot lights.

8. Continue pushing the control knob in for a further 60 seconds to allow themocouple to warm up. Release the

control knob.

9. Turn control knob counterclockwise to the ON position. The main burner should light. Set Control Knob to desired heating level.

10. If the heater will not operate, follow the instructions "To Turn Off Gas To Appliance" and call your service

technician or gas supplier.

TO TURN OFF GAS TO APPLIANCE

1. Turn gas control knob clockwise to “OFF” position. Do not force.

2. If applicable: Turn off all electric power to the appliance.

MATCH LIGHTING INSTRUCTIONS

1. Remove any items necessary for easy access to the pilot (for example: logs, screens, etc.).

2. Follow appropriate lighting instructions found previously. Instead of pushing the

piezo button, light a match

and hold the ame to the end of the pilot and ignite the pilot.

3. After control knob has been released and pilot stays lit, reinstall any items that were removed for pilot access.

4. Call a qualied service technician for repair or replacement of the piezo ignitor.

THERMOSTATIC CONTROL OPERATION

The thermostatic control used on this model differs from standard thermostats. Standard thermostats simply turn the burner on and off. The thermostat used on this heater senses the room temperature. At times the room may exceed the set temperature. If so, the burner will shut off. The burner will cycle back on when room temperature drops below the set temperature. The control knob can be set to any comfort level. Note: The thermostat sensing bulb measures the temperature (dep end ing o n h ousin g c onstr uction,t he thermos tatic contr ol used on this model differs from standard thermostats. Standard thermostats simply turn the burner on and off. The thermostat used on this heater senses the room temperature. At times the room may exceed the set temperature. If so, the burner will shut off. The burner will cycle back on when room temperature drops below the set temperature. The control knob can be set to any comfort level between HIGH (5) and LOW (1).

MODELS: PCD18T& PCD24TD

Figure 37– Incorrect Flame Pattern with

Control Knob Set to High Flame

More than 8” Above Top of Logs

Figure 34 – Correct Pilot Flame Pattern

Figure 35– Incorrect Pilot Flame Pattern

Figure 36– Correct Flame Pattern with

Control Knob Set to High Flame

More than 3-6” Above Top of Logs

INSPECTING BURNERS

Check pilot ame pattern and burner ame patterns often.

PILOT FLAME PATTERN

Figure 34 shows a correct pilot ame pattern. Figure 35 shows an incorrect pilot ame pattern. The incorrect pilot ame is not touching the thermocouple. This will cause he thermocouple to cool. When the thermocouple

cools, the heater will shut down.

If pilot ame pattern is incorrect, as shown in Figure 35:

Turn heater off (see “To Turn Off Gas To Appliance”). See Troubleshooting, page 22.

•

BURNER FLAME PATTERN

Figure 36 shows a correct burner ame pattern. Figure 37 shows an incorrect burner ame pattern. If burner ame is incorrect:

Turn heater off. See Troubleshooting, page 22.

BURNER PRIMARY AIR HOLES

Air is drawn into the burner through the holes in the fitting at the entrance to the burner. These holes may become blocked with dust or lint. Periodically inspect these holes for any blockage and clean as necessary. Blocked air holes will create soot.

•

2121

CARE AND MAINTENANCE

WARNING: Turn off heater and let cool before cleaning.

CAUTION: You must keep control areas, burner, and circulating air passageways of heater clean. Inspect

these areas of heater before each use. Have heater inspected yearly by a qualied service technician.

Heater may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.

The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning

ame. Keep these holes clear of dust, dirt and lint. Clean these air inlet holes prior to each heating season.

Blocked air holes will create soot. We recommend that you clean the unit every 500 hours of operation or every three months.

We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI. Your local computer store, hardware store, or home center may carry compressed air in a can, or you can use a vacuum cleaner in the blow position. If using compressed air in a can, please follow the directions or on the can, or you could damage the pilot

Figure 38– Injector Holder On

Outlet Burner Tube

Figure 39– Pilot Inlet Air Hole

assembly.

1. Shut off the unit, including the pilot. Allow the unit to cool for at least thirty minutes.

2. Inspect burner, pilot, and primary air inlet holes on injector holder for dust and dirt (see Figure 38).

3. Blow air through the ports/slots and holes in the burner.

4. Check the injector holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint, or pet hairs

with a soft cloth or vacuum cleaner nozzle.

5. Blow air into the primary air holes on the injector holder.

6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.

Clean the pilot assembly also. A yellow tip on the pilot ame indicates dust and dirt in the pilot assembly. There is a small pilot air

inlet hole about two inches from where the pilot ame comes out of

the pilot assembly (see Figure 39). With the unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw if compressed air is not available.

LOGS

If you remove logs for cleaning, refer to Installing Logs (page

16) to properly replace logs.

Replace log(s) if broken or chipped (dime-size or larger).

•

MAIN BURNER

Periodically inspect all burner ame holes with the heater running. All slot burner ame holes should be open with yellow ame present.

All round burner ame holes should be open with a small blue ame present. Some burner ame holes may become blocked by debris or rust, with no ame present. If so, turn off heater and let cool. Either remove the blockage or replace the burner. Blocked burner ame holes will create soot.

2222

TROUBLESHOOTING

When ignitor button is pressed in, there is no spark at ODS/pilot.

1. Ignitor electrode positioned wrong.

2. Ignitor electrode broken.

3. Ignitor electrode not connected to ignitor cable.

4. Ignitor cable pinched or wet.

5. Broken ignitor cable.

6. Bad piezo ignitor.

7. Battery too low.

1. Replace electrode.

2. Replace electrode.

3. Reconnect ignitor cable.

4. Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry.

5. Replace ignitor cable.

6. Replace ignitor.

7. Replace battery.

ODS/pilot lights but ame goes

out when control knob is released.

1. Gas supply turned off or equipment shutoff valve closed.

2. Control knob not fully pressed in while pressing ignitor button.

3. Air in gas lines when installed.

4. ODS/pilot is clogged.

5. Control knob not in pilot position.

6. Gas regulator setting is not correct.

1. Turn on gas supply or open equip

ment shutoff valve.

2. Fully press in control knob while pressing ignitor button.

3. Continue holding down control knob. Repeat igniting operation until air is

removed.

4. Clean ODS/pilot (see

Care and

Maintenance page 21). or replace

ODS/pilot assembly

5. Turn control knob to pilot position.

6. Replace gas regulator.

PROBLEM POSSIBLE CAUSE REMEDY

WARNING: If you smell gas

If you ca nno t r each your gas supplier, call the re department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint,

paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors.

WARNING: Only a qualied service technician should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

NOTE: All troubleshooting items are listed in order of operation.

•

Burner(s) does not light after ODS/pilot is lit.

1. Burner orice is clogged.

2. Burner orice diameter is too small.

3. Inlet gas pressure is too low.

1. Clean burner orice (see

Care and

Maintenance page 21) or replace

burner orice.

2. Replace burner orice.

3. Contact local natural or propane/LP gas company.

Delayed ignition of burner(s). 1. Manifold pressure is too low.

2. Burner orice is clogged.

1. Contact local natural or propane/LP gas company.

2. Clean burner (see

Care and Main-

tenance page 21) or replace burner

orice.

Burner backring during combustion. 1. Burner orice is clogged or dam-

aged.

2. Burner damaged.

3. Gas regulator defective.

1. Clean burner orice (see

Care and

Maintenance page 21) or replace

Burner orice.

2. Replace burner.

3. Replace gas regulator.

Slight smoke or odor during initial operation.

1. Residues from manufactory.

2. Not enough combustion/ventilation air.

1. Problem will stop after a few hours.

2. Refer to air for combustion and venti

lation requirements.

1. Control knob not fully pressed in.

2. Control knob not pressed in long enough.

3. Equipment shutoff valve not fully open.

4. Thermocouple connection loose at control valve.

5. Pilot ame not touching thermocou

ple, which allows thermocouple. This problem could be caused by one or both of the following:

a) Low gas pressure.

b) Dirty or partially clogged ODS/pilot

6. Control valve damaged.

1. Pressed in control knob fully.

2. After ODS/pilot lights, keep control knob pressed in 30 seconds.

3. Fully open equipment shutoff valve.

4. Hand tighten until snug, and then tighten 1/4 turn more.

a) Contact local natural or propane/ LP

gas company.

b) Clean ODS/pilot (see Care and Mai

tenance page 21), or replace ODS/pilot

assembly.

6. Replace control valve.

When ignitor button is pressed in, there is a spark at ODS/pilot but no ignition.

PROBLEM POSSIBLE CAUSE REMEDY

Heater produces unwanted odors. 1. Heater burning vapors from paint,

hair spray, glues, cleaners, chemicals, new carpet, etc. (See IMPORTANT, page 21).

2. Gas leak. See “Warning” statement,

page 21.

1. Open widow and ventilate room. Stop using.

2. Locate and correct all leaks (see

“Checking Gas Connections” page15).

Heater shuts off in use (ODS operates).

1. Open window and/or door for ventila

tion.

2. Contact local natural or propane/LP gas company.

3. Clean ODS/pilot (see

Care and Main-

tenance page 21).

1. Not enough fresh air is available.

2. Low line pressure.

3. ODS/pilot is partially clogged.

Gas odor even when control knob is in OFF position.

1. Locate and correct all leaks(see

“Checking Gas Connections” page15.

2. Replace control valve.

1. Gas leak. See Warning statement, page 21.

2. Control valve defective.

Gas odor during combustion. 1. Foreign matter between control valve

and burner.

2. Gas leak. See Warning statement page 21.

1. Take apart gas tubing and remove foreign matter.

2. Locate and correct all leaks (see

“Checking Gas Connections “page

15.

White powder residue forming within burner box or on adjacent walls or furniture.

1. When heated, vapors from furniture polish, wax, carpet cleaners, etc., turn into white powder residue.

1. Turn heater off when using furniture polish, wax, carpet cleaner or similar products.

Heater produces a clicking/ticking noise just after burner is lit or shut off.

1. Metal expanding while heating or contracting while cooling.

1. This is common with most heaters. if

noise is excessive, contact qualied

service technician.

PROBLEM POSSIBLE CAUSE REMEDY

2525

REPLACEMENT PARTS

Use original replacement parts only. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement parts, call Customer Service

toll free at 1-877-886-5989 for referral information.

When contacting your dealer have ready:

Your name Your address Model and serial numbers of your heater How heater was malfunctioning Type of gas used (natural or propane/lp gas) Purchase date

Usually, we will ask you to return the defective part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s) call Customer Service

toll free at 1-877-886-5989 for referral information.

When calling Customer Service have ready:

• Model number of your heater

• The replacement part number

•

2626

This list contains replaceable parts for your heater. When ordering replacement parts, follow the instructions listed under Replacement Parts on page 25 of this manual.

PCD18T & PCD24TD

PCD18T

PCD24TD

2727

PCD18T PCD24TD

2828

This list contains replaceable parts for your heater. When ordering replacement parts, follow the instructions listed under Replacement Parts on page 25 of this manual.

PCD24M

2929

PRINTED IN CHINA

Procom PCD18T, PCD24TD, PCD24M User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual