ProCom OCOM1165 Installation & Assembly
VENT-FREE GAS WALL HEATER
OWNER’S OPERATION AND
INSTALLATION MANUAL
BLUE FLAME
30,000 BTU/Hr
Model Shown
MODELS
CSA/ANS
Z21.11.2 2019
Unvented
Room Heaters
WARNING: If the information in this manual is not
M(N,L)100HBG, M(N,L)100TBG
M(N,L)200HBG, M(N,L)200TBG
M(N,L)300HBG, M(N,L)300TBG
followed exactly, a re or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other ammable va-
pors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
•
Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re
department.
—
Installation and service must be performed by a qualied installer, service agency or the gas supplier.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Questions, problems, missing parts? Before returning to your retailer, call
our customer service department at 1-866-573-0674, 8:00 am - 4:30 pm CST,
Monday through Friday or email contact@usaprocom.com
TABLE OF CONTENTS
Safety ........................................................ 3
Qualied Installing Agency ........................ 4
Specications ............................................ 5
Product Features ....................................... 6
Local Codes............................................... 6
Preparing For Installation .......................... 6
Unpacking.................................................. 7
Water Vapor: A By-Product Of
Unvented Room Heaters ..................... 7
Air For Combustion and Ventilation ........... 7
Installation ................................................. 9
Operation ................................................. 16
Inspecting Burners................................... 20
Care And Maintenance ............................ 21
Troubleshooting ....................................... 22
Technical Service..................................... 24
Replacement Parts .................................. 25
Accessories ............................................. 25
Service Hints ........................................... 25
Parts ........................................................ 26
Warranty .................................................. 32
SAVE THIS BOOK
This is an unvented gas-red heater. It uses air (oxygen)
from the room in which it is installed. Provisions for ad-
equate combustion and ventilation air must be provided.
Refer to Air For Combustion and Ventilation section on
page 7 of this manual.
WARNING: FIRE, EXPLOSION, AND ASPHYSIATION
HAZARD
Improper adjustment, alternation, service, maintenance,
or installation or this heater or its controls can cause
death or serious injury. Read and follow instructions
and precautions in User's Information Manual provided
with this heater.
This appliance may be installed in an aftermarket*, permanently located, manufactured (mobile) home, where
not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer.
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200307-01E2
SAFETY
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, operate, or service this heater.
Improper use of this heater can
cause serious injury or death
from burns, fire, explosion,
electrical shock and carbon
monoxide poisoning.
Only a qualied installer, service
agent, or local gas supplier may
install and service this product.
WARNING: Keep the appli-
ance area clear and free from
combustible materials, gasoline,
and other ammable vapors and
liquids.
This appliance is only for use
with the type of gas indicated on
the rating plate. This appliance
is not convertible for use with
other gases.
DANGER: Carbon monoxide
poisoning may lead to death!
CARBON MONOXIDE POISONING: Early
signs of carbon monoxide poisoning resemble
the u, with headaches, dizziness or nausea.
If you have these signs, the heater may not be
working properly. Get fresh air at once! Have
heater serviced. Some people are more affected by carbon monoxide than others. These
include pregnant women, people with heart or
lung disease or anemia, those under the inuence of alcohol and those at high altitudes.
NATURAL AND PROPANE GAS: Natural and
Propane gas are odorless. An odor-making
agent is added to the gas. The odor helps you
detect a gas leak. However, the odor added to
the gas can fade. Gas may be present even
though no odor exists.
WARNING: Any change to
this heater or its controls can
be dangerous.
WARNING: Do not use a
blower insert, heat exchange
insert or other accessory not
approved for use with this heater.
WARNING: Due to high tem-
peratures, the appliance should
be located out of trafc and away
from furniture and draperies.
WARNING: Do not place
clothing or other flammable
material on or near the appli-
ance. Never place any objects
in the heater.
WARNING: Heater becomes
very hot when running. Children
and adults should be alerted
to the hazards of high surface
temperatures and should stay
away to avoid burns and clothing ignition. Heater will remain
hot for a time after shutoff. Allow
surfaces to cool before touching.
WARNING: Carefully supervise young children when they
are in the room with the heater.
Toddlers, young children and
others may be susceptible to
accidental contact burns.
WARNING: The re screen or
guard designed for this unvent-
ed appliance must be installed
prior to operation.
WARNING: Any changes to
this heater or its controls can be
dangerous.
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3200307-01E
SAFETY
1. Do not place Propane supply tank(s) inside any structure. Propane supply tank(s)
must be placed outdoors.
2. Heaters with a maximum input over
6,000 Btu/Hr shall not be installed in a
bathroom. Heaters with a maximum input
over 10,000 Btu/Hr shall not be installed
in a bedroom.
3. This heater needs fresh air ventilation to
run properly. This heater has an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS shuts down the heater
if not enough fresh air is available. See Air
for Combustion and Ventilation, pages 7
through 9. If heater keeps shutting off, see
Troubleshooting, page 22.
4. Keep all air openings in front and bottom
of heater clear and free of debris. This will
ensure enough air for proper combustion.
5. If heater shuts off, do not relight until you
have provided fresh, outside air. If heater
keeps shutting off, have it serviced.
6. Do not run heater:
• Where ammable liquids or vapors are
used or stored.
• Under dusty conditions.
QUALIFIED INSTALLING AGENCY
Only a qualied agency should install and
replace gas piping, gas utilization equipment
or accessories, and repair and equipment servicing. The term “qualied agency” means any
individual, rm, corporation, or company that
either in person or through a representative
is engaged in and is responsible for:
7. Before using furniture polish, wax, carpet
cleaner, or similar products, turn heater
off. If heated, the vapors from these products may create a white powder residue
within burner box or on adjacent walls or
furniture.
8. Do not use heater if any part has been
under water. Immediately call a qualied
service technician to inspect the room
heater and to replace any part of the
control system and any gas control which
has been under water.
9. Turn off and unplug heater and let cool
before servicing. Only a qualied service
person should service and repair heater.
10. Operating heater above elevations of
4,500 feet could cause pilot outage.
11. To prevent performance problems, do not
use propane fuel tank of less than 100 lbs.
capacity.
a) Installing, testing, or replacing gas piping
or
b) Connecting, installing, testing, repairing,
or servicing equipment; that is experienced
in such work; that is familiar with all precautions required; and that has complied with
all the requirement of the authority having
jurisdiction.
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200307-01E4
SPECIFICATIONS
MODEL MN100HBG ML100HBG MN100TBG ML100TBG
Ignition Piezo Piezo Piezo Piezo
Gas Type Natural Propane Natural Propane
Maximum BTU/Hr 10,000 10,000 10,000 10,000
Pressure Regulator Setting
Inlet Gas Pressure*
(inches of water)
Heater Dimensions (HxWxD) 21.2" x 15.79" x 6.85"
Carton Dimensions (HxWxD)
Heater Weight 13.2 lbs 14.3 lbs
Shipping Weight 16.1 lbs 17.2 lbs
MODEL MN200HBG ML200HBG MN200TBG ML200TBG
Ignition Piezo Piezo Piezo Piezo
Gas Type Natural Propane Natural Propane
Minimum/Maximum BTU/Hr 10,000/20,000 10,000/20,000 10,000/20,000 10,000/20,000
Pressure Regulator Setting
Inlet Gas Pressure*
(inches of water)
Heater Dimensions (HxWxD)
Carton Dimensions (HxWxD)
Heater Weight 17.9 lbs 18.9 lbs
Shipping Weight 21.8 lbs 22.8 lbs
4" W.C. 9" W.C. 4" W.C. 9" W.C.
Max 10.5" Max 14" Max 10.5" Max 14"
Min 5" Min 11" Min 5" Min 11"
22.83" x 17.95" x 8.23"
4" W.C. 9" W.C. 4" W.C. 9" W.C.
10.5" Max. Max. 14" 10.5" Max. Max. 14"
5" Min. Min. 11" 5" Min. Min. 11"
24.1" x 18.46" x 8"
26.18" x 20.7" x 9.84"
MODEL MN300HBG ML300HBG MN300TBG ML300TBG
Ignition Piezo Piezo Piezo Piezo
Gas Type Natural Propane Natural Propane
Minimum/Maximum BTU/Hr 15,000/30,000 15,000/30,000 15,000/30,000 15,000/30,000
Pressure Regulator Setting 4" W.C. 9" W.C. 4" W.C. 9" W.C.
Inlet Gas Pressure*
(inches of water)
Heater Dimensions (HxWxD) 24.1" x 25.5 x 8.46"
Carton Dimensions (HxWxD)
Heater Weight 23.4 lbs 24.5 lbs
Shipping Weight 28 lbs 29 lbs
Note: Dimensions listed are outer most points on the heater (includes control knobs and grill).
* For purposes of input adjustment.
10.5" Max. Max. 14" 10.5" Max. Max. 14"
5" Min. Min. 11" 5" Min. Min. 11"
26.18" x 28.15" x 9.84"
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5200307-01E
PRODUCT FEATURES
SAFETY PILOT
This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The
ODS/pilot shuts off the heater if there is not
enough fresh air.
PIEZO IGNITION SYSTEM
This heater is equipped with a piezo ignitor.
this system requires no matches, batteries, or
other sources to light heater.
LOCAL CODES
Install and use heater with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel
Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
25 West 43rd Street
New York, NY 10036
National Fire Protection Association, Inc.
1 Batterymarch Park
Quincy, MA 02269-9101
This heater is designed for vent-free operation. State and local codes in some areas
prohibit the use of vent-free heaters.
PREPARING FOR INSTALLATION
THERMOSTATIC CONTROL
(Thermostat Models Only)
These heaters have a control valve with a
thermostat sensing bulb. This results in the
greatest heater comfort and may result in
lower gas bills.
State of Massachusetts: The installation
must be made by a licensed plumber or
gas tter in the Commonwealth of Massachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
In the State of Massachusetts the gas
cock must be a T-handle type. The State
of Massachusetts requires that a exible
appliance connector cannot exceed three
feet in length.
Ignitor Button
Grill
Front
Panel
Figure 1 - Vent-Free Gas Heater
Before beginning assembly or operation of
Control
Knob
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the product, make sure all parts are present.
Compare parts with package contents list and
Figure 1. If any part is missing or damaged,
do not attempt to assemble, install or operate
the product. Contact customer service for
replacement parts.
Burner
Heater Cabinet
200307-01E6
UNPACKING
1. Remove heater from carton.
2. Remove all protective packaging applied
to heater for shipping
WATER VAPOR: A BY-PRODUCT OF
UNVENTED ROOM HEATERS
Water vapor is a by-product of gas combustion. An unvented room heater produces approximately one (1) ounce (30 mL) of water for
every 1,000 BTUs (0.3 KWs) of gas input per
hour. Unvented room heaters are recommended
as supplemental heat (a room) rather than a
primary heat source (an entire house). In most
supplemental heat applications, the water vapor
does not create a problem. In most applications,
the water vapor enhances the low humidity
atmosphere experienced during cold weather.
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall
not be installed in a conned space
or unusually tight construction
unless provisions are provided
for adequate combustion and
ventilation air. Read the following
instructions to insure proper fresh
air for this and other fuel-burning
appliances in your home.
Today’s homes are built more energy efcient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Home owners weather
strip and caulk around windows and doors
to keep the cold air out and the warm air in.
During heating months, home owners want
their homes as airtight as possible.
While it is good to make your home energy
efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning appliances need fresh air for proper combustion
and ventilation.
Exhaust fans, replaces, clothes dryers and
fuel burning appliances draw air from the house
to operate. You must provide adequate fresh
air for these appliances. This will insure proper
venting of vented fuel-burning appliances.
3. Check heater for any shipping damage. If
heater is damaged, promptly inform dealer
where you bought heater.
The following steps will help ensure that water
vapor does not become a problem.
1. Be sure the heater is sized properly for the
application, including ample combustion
air and circulation air.
2. If high humidity is experienced, a dehumidier may be used to help lower the
water vapor content of the air.
3. Do not use an unvented room heater as
the primary heat source.
WARNING: This heater shall
not be installed in a room or
space unless the required vol-
ume of indoor combustion air
is provided by the method described in the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, the
International Fuel Gas Code, or
applicable local codes.
WARNING: If the area in which
the heater may be operated is
smaller than that dened as
an unconned space or if the
building is of unusually tight
construction, provide adequate
combustion and ventilation air
by one of the methods described
in the National Fuel Gas Code,
ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or
applicable local codes.
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7200307-01E
AIR FOR COMBUSTION AND VENTILATION
into Adjoining
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconned space. When ventilating to an
adjoining unconned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the
wall connecting the two spaces (see options
1 and 2, Figure 2). You can also remove door
into adjoining room (see option 3, Figure 2).
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
12"
Ventilation
Grills
Room,
Option 1
Or
Remove
Door into
Adjoining
Room,
Option 3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two permanent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
IMPORTANT: Do not provide openings
for inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Rework worksheet, adding the space of the
adjoining unconned space. The combined
spaces must have enough fresh air to supply
all appliances in both spaces.
Ventilated
Attic
To Attic
Outlet
Air
Outlet
Air
12"
Figure 2 - Ventilation Air from Inside
Building
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To
Crawl
Inlet
Air
Inlet Air
Crawl Space
Space
Ventilated
Figure 3 - Ventilation Air from Outdoors
200307-01E8
INSTALLATION
FLOOR
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your primary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
WARNING: A qualied service person must install heater.
Follow all local codes.
WARNING: Never install the
heater
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture,
clothing, or other ammable
objects are less than 36" from
the front, top, or sides of the
heater
• in high trafc areas
• in windy or drafty areas
CAUTION: This heater creates warm air currents. These
currents move heat to wall surfaces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as tobacco smoke, aromatic candles,
cleaning uids, oil or kerosene
lamps, etc.) in the air exist, may
cause walls to discolor.
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IMPORTANT: Vent-free heaters add moisture
to the air. Although this is benecial, installing
heater in rooms without enough ventilation air
may cause mildew to form too much moisture.
See Air for Combustion and Ventilation, pages
7 and 8.
CHECK GAS TYPE
Be sure your gas supply is right for your heater. Otherwise, call dealer where you bought
the heater for proper type heater.
CLEARANCES TO
COMBUSTIBLES
Carefully follow the instructions below. This
heater is a freestanding unit designed to be
mounted on a wall or set on a base.
WARNING: Maintain the
minimum clearances shown in
Figure 4. If you can, provide
greater clearances from oor,
ceiling, and joining wall.
CEILING
36"
Minimum
6"
Minimum
From
Sides of
Heater
Left
Side
2" Minimum to Top Surface of Carpeting,
Tile or Other Combustible Material
Figure 4 - Mounting Clearances as
Viewed From Front of Heater
LOCATING HEATER
This heater is designed to be mounted on a
wall. For convenience and efciency, install
heater:
1. Where there is easy access for operation,
inspection, and service.
2. In the coldest part of room.
When installing the appliance directly on carpeting, tile or other combustible material other
than wood ooring, the appliance shall be
installed on a metal or wood panel extended
the full width and depth of the appliance.
Right
Side
9200307-01E
INSTALLATION
REMOVING FRONT PANEL
1. Remove 4 screws securing front panel.
2. Carefully slide front panel forward.
Front
Panel
Figure 5 - Removing Front Panel
INSTALLING THERMOSTAT SENSING BULB
For 20,000 and 30,000 BTU/HR Heaters with Blower Installed Only
20,000 BTU/Hr Heaters
1. Carefully remove bulb clips with thermostat sensing bulb from the shipping
position in the back panel.
2. Slide thermostat sensing bulb out of the
2 clips.
3. Carefully route thermostat sensing bulb
out of shipping position hole in the back
panel and into the relocation position hole.
If necessary, loosen wiretie securing capillary. DO NOT kink capillary.
4. Insert bulb clips into 2 rectangular slots
parallel to the bottom of heater (relocation
position). Slide thermostat bulb through
clips. If clips are damaged use clips located in the hardware package.
30,000 BTU/Hr Heaters
1. Carefully remove bulb clips with thermostat sensing bulb from the shipping
position in the back panel, see Figure 6.
2. Insert bulb clips into 2 rectangular slots
beside the shipping location (relocation
position). If clips are damaged replace with
clips located in the hardware package.
Thermostat
Sensing
Bulb
Relocation
Location
Screw
Thermostat
Sensing
Bulb
Shipping
Location
Thermostat Sensing Bulb Relocation Position
Route
Thermostat
Sensing
Bulb into
Hole
Figure 6 - Moving Thermostat Sensing Bulb
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Thermostat Sensing Bulb Shipping Position
Capillary
Bulb Clip
Thermostat Sensing Bulb
200307-01E10
INSTALLATION
FASTENING HEATER TO WALL
The mounting bracket is located on back panel
of heater. It has been taped there for shipping.
Remove mounting bracket from back panel.
Methods For Attaching Mounting
Use only the last hole on each end of mounting
bracket to attach bracket to wall. Attach mounting bracket to a wall only in one of two ways:
1. Attaching to wall stud: This method pro-
2. Attaching to wall anchor: This method
Decide which method better suits your needs.
Either method will provide a secure hold for
the mounting bracket.
1. Tape mounting bracket to wall where
Mounting Bracket
Bracket To Wall
vides the strongest hold. Insert mounting
screws through mounting bracket and into
wall studs.
allows you to attach mounting bracket to
hollow walls (wall areas between studs)
or to solid walls (concrete or masonry).
Marking Screw Locations
heater will be located. Make sure mounting bracket is level.
WARNING: Maintain minimum clearances shown in Figure
4, page 9. If you can, provide
greater clearances from oor
and joining wall.
2.
Mark screw locations on wall (see Figure 7).
Note: Mark only last hole on each
end of mounting bracket. Insert mounting
screws through these holes only.
3. Remove tape and mounting bracket from
wall.
Attaching Mounting Bracket To Wall
Note: Wall anchors, mounting screws, and
spacers are in hardware package. The hardware package is provided with heater.
7 3/4"
Min.
Only Insert Mounting
Screws Through Last
Hole On Each End
12
1
/4"
16"
Min.
Adjoining Wall
10,000 BTU/Hr Heaters
Non-combustible Flooring or Top of
Combustible Tile Carpeting or Other Material
9"
Min.
Only Insert Mounting
Screws Through Last
Hole On Each End
12
1
/4"
18"
Min.
Adjoining Wall
20,000 BTU/Hr Heaters
Non-combustible Flooring or Top of
Combustible Tile Carpeting or Other Material
10 1/8"
Min.
Only Insert Mounting
Screws Through Last
Hole On Each End
17
3
/8"
18"
Min.
Adjoining Wall
30,000 BTU/Hr Heaters
Non-combustible Flooring or Top of
Combustible Tile Carpeting or Other Material
Figure 7 - Mounting Bracket Clearances
Attaching to Wall Stud Method
For attaching mounting bracket to wall studs:
1. Drill holes at marked locations using 9/64"
drill bit.
2. Place mounting bracket onto wall. Line
up last hole on each end of bracket with
holes drilled in wall.
3. Insert mounting screws through bracket
and into wall studs.
4. Tighten screws until mounting bracket is
rmly fastened to wall studs.
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11200307-01E
INSTALLATION
Side View
Front View
Attaching to Wall Anchor Method
For attaching mounting bracket to hollow
walls (wall areas between studs) or solid walls
(concrete or masonry):
1. Drill holes at marked locations using
5/16" drill bit. For solid walls (concrete or
masonry), drill at least 1" deep.
2. Fold wall anchor as shown in Figure 8.
3. Insert wall anchor (wings rst) into hole.
Tap anchor ush to wall.
4. For thin walls (1/2" or less), insert red key
into wall anchor. Push red key to “pop”
open anchor wings (see Figure 9).
IMPORTANT: Do not hammer anchor key! For
thick walls (over 1/2" thick) or solid walls, do
not pop open wings.
5. Place mounting bracket onto wall. Line up
last hole on each end of bracket with wall
anchors.
6. Insert mounting screws through bracket
and into wall anchors.
7. Tighten screws until mounting bracket is
rmly fastened to wall.
Figure 8 - Folding
Anchor
Placing Heater On Mounting Bracket
1. Locate two horizontal slots on back panel
of heater (see Figure 10).
2. Place heater onto mounting bracket. Slide
horizontal slots onto stand-out tabs on
mounting bracket.
Figure 9 - Popping
Open Anchor Wings
For Thin Walls
Horizontal Slots
Installing Wall Spacers
1. Place heater on wall mounting bracket.
2. Mark screw locations on wall.
3. Remove heater from mounting bracket.
4. If installing bottom mounting screws into hollow or solid wall, install wall anchors. Follow
steps 1 through 4 under Attaching To Wall
Anchor Method, page 11. If installing bottom
mounting screw into wall stud, drill holes at
marked locations using 9/64" drill bit.
5. Replace heater onto mounting bracket.
6. Place spacers between bottom mounting
holes and wall anchor or drilled hole.
7.
Hold spacer in place with one hand. With other
hand, insert mounting screw though bottom
mounting hole and spacer. Place tip of screw
in opening of wall anchor or drilled hole.
8. Tighten both screws until heater is rmly
secured to wall. Do not over tighten.
Note: Do not replace front panel at this time.
Replace front panel after making gas connections and checking for leaks.
Front View
Wall
Heater
Spacer
StandOut
Tab
Mounting Bracket (attached to wall)
Figure 10 - Mounting Heater Onto
Mounting Bracket
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Figure 11 - Installing Bottom Mounting
Screws
200307-01E12
INSTALLATION
CONNECTING TO GAS SUPPLY
WARNING: A qualied service technician must connect
heater to gas supply. Follow all
local codes.
WARNING: This appliance
requires a 3/8" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
WARNING: For natural gas,
Never connect heater to private
(non-utility) gas wells. This gas
is commonly known as wellhead
gas.
WARNING: Do not overtighten gas connections.
CAUTION: Use only new,
black iron or steel pipe. Internally tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
pressure will occur.
CAUTION: For natural gas,
check your gas line pressure
before connecting heater to gas
line. Gas line pressure must be
no greater than 10.5" of water. If
gas line pressure is higher, heater
regulator damage could occur.
CAUTION: For propane gas,
Never connect heater directly
to the gas supply. This heater
requires an external regulator
(not supplied). Install the external
regulator between the heater and
gas supply. Gas supplier provides
external regulator for natural gas.
The installer provides the external
regulator for propane gas.
CAUTION: Avoid damage to
regulator. Hold gas regulator
with wrench when connecting
into gas piping and/or ttings.
CAUTION: Use pipe joint
sealant that is resistant to gas
(Propane or Natural Gas).
Before installing heater, make sure you have
the items listed below:
• piping (check local codes)
• sealant (resistant to natural gas and propane gas)
• equipment shutoff valve*
• test gauge connection*
• sediment trap
• tee joint
• pipe wrench
• exible gas hose (check local codes)
* A CSA design-certied equipment shutoff
valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase
the optional CSA design certied equipment
shutoff valve from your dealer.
Typical Inlet Pipe Diameters
Use 3/8" black iron pipe or greater. Installation must include an equipment shutoff valve,
union, and plugged 1/8" NPT tap. Locate NPT
tap within reach for test gauge hook up. NPT
tap must be upstream from heater (see Figure
12, page 14).
IMPORTANT: Install an equipment shutoff valve
in an accessible location. The equipment
shutoff valve is for turning on or shutting off
the gas to the appliance.
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13200307-01E
INSTALLATION
Apply pipe joint sealant lightly to male threads.
This will prevent excess sealant from going
into pipe. Excess sealant in pipe could result
in clogged heater valves.
The installer must supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming
gas pressure to between 11" and 14" of water.
If you do not reduce incoming gas pressure,
heater regulator damage could occur. Install
external regulator with the vent pointing down
Test Gauge
Connection*
Sediment
Trap
Ground
Joint Union
Tee Joint
Reducer
Bushing to
1/8" NPT
1/8" NPT
Plug Tap
Tee Joint
Pipe Nipple
Gap
3/8" NPT
Pipe Nipple
3" Minimum
as shown in Figure 13. Pointing the vent down
protects it from freezing rain or sleet.
Install sediment trap in supply line as shown
in Figure 12. Place sediment trap where it is
within reach for cleaning. Place sediment trap
where trapped matter is not likely to freeze.
A sediment trap traps moisture and contaminants. This keeps them from going into heater
controls. If sediment trap is not installed or is
installed wrong, heater may not run properly.
External
Regulator with
Vent Pointing
Down
Equipment
Shutoff Valve
Natural Gas
From Gas Meter
(5" W.C.** to 10.5"
W.C. Pressure)
Propane
From External
Regulator (11"
W.C.** to 14" W.C.
Pressure)
Propane
Supply Tank
* Purchase the optional CSA design-certied equipment
Figure 12 - Gas Connection
shutoff valve from your dealer.
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Figure 13 - External Regulator
with Vent Pointing Down
200307-01E14
INSTALLATION
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections for leaks after
installing or servicing. Correct
all leaks at once.
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect heater with its appliance main
gas valve (control valve) and equipment
shutoff valve from gas supply piping system. Pressures in excess of 1/2 PSIG will
damage heater regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either
using compressed air or opening gas supply valve.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 14).
2. Pressurize supply piping system by either
using compressed air or opening gas supply valve.
3. Check all joints from gas supply (see Figure 15 or 16) to equipment shutoff valve.
Apply a noncorrosive leak detection uid
to all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Equipment
Shutoff Valve
Figure 14 - Equipment Shutoff Valve
Open
Closed
WARNING: Never use an open
ame to check for a leak. Apply a
noncorrosive leak detection uid
to all joints. If bubbles form, there
is a leak. Correct all leaks at once.
4. Check all joints of gas supply piping system. Apply a noncorrosive leak detection
uid to all joints. If bubbles form, there may
be a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected
ttings for leaks.
Gas Valve
Propane
Supply Tank
Equipment
Shutoff Valve
Figure 15 - Checking Gas Joints for
Propane Gas
Gas Valve
Gas Meter
(Regulator
supplied by
gas company)
Equipment Shutoff Valve
Figure 16 - Checking Gas Joints for
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Natural Gas
15200307-01E
INSTALLATION
PRESSURE TESTING HEATER GAS CONNECTIONS
1. Open equipment shutoff valve (see Figure 14, page 15).
2. Open gas supply tank valve.
3. Make sure control knob of heater is in the
OFF position.
4. Check all joints from equipment shutoff
valve to control valve (see Figure 15 or
16, page 15). Apply a noncorrosive leak
detection uid to all joints. Bubbles forming show a leak.
OPERATION
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a
re or explosion may result causing property damage, personal
injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the
appliance area for gas. Be sure to smell
next to the oor because some gas is
heavier than air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
5. Correct all leaks at once.
6. Light heater (see Lighting Instructions on
page 18). Check all other internal joints
for leaks.
7. Turn off heater (see To Turn Off Gas Ap-
pliance, page 19).
8. Replace front panel.
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn by
hand, don’t try to repair it, call a qualied
service technician. Force or attempted
repair may result in a re or explosion.
D. Do not use this appliance if any part
has been under water. Immediately call
a qualied service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
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200307-01E16
OPERATION
MANUAL CONTROL MODELS
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information on
page 16.
2. Check that gas supply to heater is on.
3. Push in gas control knob slightly and turn
clockwise to the OFF position.
Note: Knob cannot be turned from PILOT to
OFF unless knob is pushed in slightly. Do
not force.
4. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the
oor. If you smell gas, STOP! Follow "B"
in the safety information on page 16. If you
do not smell gas, go to the next step.
5. Push in gas control knob slightly and turn
counterclockwise to "PILOT/IGN"
and press for ve (5) seconds
Note: The rst time that the heater is oper-
ated after connecting the gas supply, the
control knob should be pressed for about
thirty (30) seconds. This will allow air to
bleed from the gas system.
6. With control knob pressed in, push down
and release the ignitor button. This will
light pilot. If needed, keep pressing ignitor
button until pilot lights.
Note: If pilot does not stay lit, refer to
Troubleshooting, pages 22 though 24.
Also contact a qualied service technician
or gas supplier for repairs. Until repairs
are made, light pilot with match. To light
pilot with match, see Manual Lighting
Procedure, page 19.
7. Keep control knob pressed in for 30
seconds after lighting pilot. After 30
seconds, release control knob. If control
knob does not pop up when released,
contact a qualied service technician or
gas supplier for repairs.
Note: If pilot goes out, repeat steps 3
through 7. This heater has a safety interlock system. Wait one (1) minute before
lighting pilot again.
8. To select the desired heating level, partially
press down the control knob slightly and
turn counterclockwise . Release
downward pressure on the knob while
continuing to turn until the knob locks
at the desired setting. The main burner
should light. Set control knob to the desired heating position.
Note: Both HIGH and LOW are locked
positions. You must press in the control
knob before turning it from these positions.
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
Ignitor Button Control Knob
HIGH
IGNITOR
Figure 17 - Control Knob in the OFF
Position
Thermocouple
Ignitor Electrode
Pilot Burner
Figure 18 - Pilot
LOW
PILOT/ IGN
OFF
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17200307-01E
OPERATION
THERMOSTAT MODELS
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information on
page 16.
2. Make sure equipment shutoff valve is fully
open.
3. Turn control knob clockwise to the
OFF position.
Note: Knob cannot be turned from PILOT to
OFF unless knob is pushed in slightly. Do
not force.
4. Wait ve (5) minutes to clear out any air.
Then smell for gas, including near the
oor. If you smell gas, STOP! Follow "B"
in the safety information on page 16. If you
do not smell gas, go to the next step.
5. Turn control knob counterclockwise
to the PILOT position. Press in control
knob for ve (5) seconds (see Figure 18).
Note: The rst time that the heater is oper-
ated after connecting the gas supply,the
control knob should be pressed for about
thirty (30) seconds. This will allow air to
bleed from the gas system. If pilot does
not stay lit, refer to Troubleshooting, pages
22 though 24. Also contact a qualied
service technician or gas supplier for
repairs. Until repairs are made, light pilot
with match.
• If control knob does not pop up when
released, contact a qualified service
technician or gas supplier for repairs.
6. With control knob pressed in, push
down and release ignitor button. This
will light pilot. The pilot is attached to
the front of burner. The pilot can be
seen through the grill. If needed, keep
pressing ignitor button until pilot lights.
Note: If pilot does not stay lit, refer to
Troubleshooting, pages 22 though 24.
Also contact a qualied service technician
or gas supplier for repairs. Until repairs
are made, light pilot with match. To light
pilot with match, see Manual Lighting
Procedure, page 19.
7. Keep control knob pressed in for 30
seconds after lighting pilot. After 30
seconds, release control knob. If control
knob does not pop up when released,
contact a qualied service technician or
gas supplier for repairs.
Note: If pilot goes out, repeat steps 3
through 7. This heater has a safety interlock system. Wait one (1) minute before
lighting pilot again.
8. Turn control knob counterclockwise
to desired heating level. The main burner
should light. Set control knob to any heat
level between HI and LO.
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
Ignitor Button
IGNITOR
Figure 19 - Control Knob in the OFF
Thermocouple
Control Knob
PILOT
OFF
HI
Position
Ignitor Electrode
Pilot Burner
Figure 20 - Pilot
LO
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200307-01E18
OPERATION
THERMOSTAT CONTROL OPERATION
The thermostatic control used on this
model differs from standard thermostats.
You set standard thermostats to a specic
temperature (such as 72 degrees); the
control of this heater establishes a “comfort
level”. In order for the thermostat to operate
effectively, the heater should be the main
source of heat in the ROOM. Follow the
instructions for lighting the heater, and
turn the knob to the HIGH position. When
the room reaches the desired comfort
level, rotate the control knob clockwise
slowly to the point where the main burner
ALL MODELS
TO TURN OFF GAS TO APPLIANCE
extinguishes (this point on the dial will
change depending on room temperature),
then back counter-clockwise -just until
the ame reignites. Leave the knob in
this position. As the room temperature
increases, the burner will automatically
return to LOW setting or extinguish. When
the room temperature cools, the heater
will come back on. If left at this set-point
the thermostat will turn the main burner
off and on as needed to maintain the
temperature at this comfort level setting.
Turn control knob clockwise to the
Shutting Off Heater
OFF position.
MANUAL LIGHTING PROCEDURE
1. Remove lower front panel.
2. Follow steps 1 through 5 under Lighting
Instructions, page 17 or 18.
3. With control knob pressed in, strike match.
Hold match to pilot until pilot lights.
4. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
Shutting Off Burner Only
(pilot stays lit)
Turn control knob clockwise to the
PILOT position.
release control knob. Follow step 8 under
Lighting Instructions, page 17 or 18.
5. Replace lower front panel.
Any safety screen,guard, or barrier re-
moved for servicing an appliance must
be replaced prior to operating the heater
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19200307-01E
INSPECTING BURNERS
IMPORTANT: Owner’s should check pilot ame pattern and burner ame pattern often.
Incorrect ame patterns indicate the need for cleaning (see Care and Maintenance,
page 21) or service.
WARNING: Only a qualied service person should service and
repair heater. This includes maintenance requiring replacement or
alteration of components.
PILOT FLAME PATTERN
Figure 21 shows a correct pilot ame pattern.
Figure 22 shows an incorrect pilot ame pattern. The incorrect pilot ame is not touching
the thermocouple. This will cause the thermocouple to cool, which shuts the heater off.
If pilot ame pattern is incorrect, as shown
in Figure 22
• turn heater off (see To Turn Off Gas to Ap-
pliance, page 19)
• see Troubleshooting pages 22 through 24.
Notice: Do not mistake orange ames with
yellow tipping. Dirt or other ne particles enter
the heater and burn causing brief patches of
orange ame.
Figure 21 - Correct Pilot Flame Pattern
WARNING: If yellow tipping
occurs, your heater could pro-
duce increased levels of carbon
monoxide. If the burner ame
pattern shows yellow tipping,
follow instructions below.
Figure 22 - Incorrect Pilot Flame Pattern
BURNER FLAME PATTERN
Figure 23 shows a correct burner ame pattern. Figure 24 shows an incorrect burner
ame pattern. The incorrect burner ame
pattern shows yellow tipping of the ame. It
also shows the ame higher than 1/2 the heat
shield height.
If burner ame pattern is incorrect, as shown
in Figure 24
• turn heater off (see To Turn Off Gas to Ap-
pliance, page 19)
• see Troubleshooting pages 22 through 24.
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1/2
Opening
Height
Figure 23 - Correct Burner Flame Pattern
Yellow
Tipping
1/2
Opening
Height
Figure 24 - Incorrect Burner Flame
Pattern
200307-01E20
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